What Jobs are available for Digital Business in Hong Kong?

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

A capable and self-motivated business transformation professional to support the development of leading customer experience supported by Customer Digital Platform and Engagement initiatives that seamlessly drive innovative customer acquisition, engagement and nurturing to unleash greater customer lifetime value and helps people live Healthier, Longer, Better Lives.

General Management

• Support the Team Head to translate business objectives and challenges into concrete and tangible business solutions that manages business functions to align with platform strategy, roadmap and pre-defined KPIs

• Lead and drive for planning, executing, and monitoring the effectiveness of marketing communications and content in achieving desired benefit

• Act as a key player to work with relevant stakeholders to drive digital engagement initiatives to create seamless customer journey and customer nurturing

• Closely collaborate with stakeholders of different functions to promote and integrate customer feedback loop framework

• Capture & analyze data insights to understand customer voice and expectations and come up with resolutions

• Ensure best in class customer feedback loop management and platform business performance monitoring and reporting

• Ensure all marketing communications materials and content are comply with regulated activities and obtained the relevant licenses and fulfilled the licensing requirements

• Develop and prepare relevant reporting and management presentation for tracking platform marketing and communications effectiveness and drive actional insights

Roles and Responsibilities

• Capture & analyze data insights to understand customer voice and expectations and come up with resolutions
• Ensure best in class customer feedback loop management and platform business performance monitoring and reporting
• Ensure all marketing communications materials and content are comply with regulated activities and obtained the relevant licenses and fulfilled the licensing requirements
• Develop and prepare relevant reporting and management presentation for tracking platform marketing and communications effectiveness and drive actional insights

Be responsible for the following with regards to the overall customer platform strategy and Planning, Platform Marketing and Communications and Customer Feedback Loop Management (including AIA+, AIA Vitality etc):

Platform Marketing and Communications

• Lead and drive customer platform marketing and communications:
• Accountable for overall customer platform marketing content and go-to-market communications strategy (such as AIA+)
• Act as key player to drive internal and external stakeholders and alignment on ongoing tone of voice, app personality and relevant communications
• Channel management, communications and training to key channel players including agency/ call centre/ partnership distributions for new initiatives launch
• Sales kit and communications development and implementation such as agency memo/ educational video/ user guide etc
• Expedite content marketing with insights, intelligence and third-party data and segmentation strategy to enable the execution of integrated marketing programs and deliver marketing communications including campaigns/ events/ seminars etc
• Actively collaborate with Design Excellence and relevant parties to co-design the end-to-end customer journey and copywriting
• Proactively engage with relevant internal and external stakeholders to determine award strategy and promote AIA+

Customer Feedback Loop Management

• Lead and drive customer feedback close loop management and coordination, production escalation, service level management
• Defines the tone of voice and app personality.  Conducts regular reviews and adjustments to stay relevant with the real situation
• Conduct relevant market research and customer survey to understand voice of customers and drive insights for customer engagement and experience journey optimization
• Act as key focal point of contact for all in-apps journey/ customer survey/ internal and external feedback handling via various channels

Digital Engagement

• Actively liaise with relevant BUs to build digital capabilities to support customer nurturing and ECM
• Institutionalize customer segment led and personalized digital engagement and marketing campaigns
• Collaborate with distribution channel to support omni-channel strategy

Enable potential digital engagement touchpoints across company (including internal and external touchpoints)

Minimum Job Requirements:

• A Bachelor degree in Business, post graduate degree is a plus
• At least 12+ years of working experience in Insurance, healthcare and Financial industry
• Has experience in driving and executing digital engagement initiatives, platform marketing and communications and managing large scale change initiatives; local or regional
• Has worked in or lead various business function within an Insurance / Financial institution in execution
• Strong strategic analysis and project/program management skills
• Has led major cross function teams in projects, LEAN Six Sigma Master Black Belt or Black Belt certified is a plus
• Comfortable managing conflict, handling tough negotiations & using both to get to optimum resolutions
• Proficient in English and Chinese written and presentation skills
• Ability to deliver results by leveraging resources within and outside the organization

Others:

• You are required to obtain relevant licence if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

A capable and self-motivated business transformation professional to support the development of leading customer experience supported by Customer Digital Platform and Engagement initiatives that seamlessly drive innovative customer acquisition, engagement and nurturing to unleash greater customer lifetime value and helps people live Healthier, Longer, Better Lives.

General Management

• Support the Team Head to translate business objectives and challenges into concrete and tangible business solutions that manages business functions to align with platform strategy, roadmap and pre-defined KPIs
• Lead and drive for planning, executing, and monitoring the effectiveness of marketing communications and content in achieving desired benefit
• Act as a key player to work with relevant stakeholders to drive digital engagement initiatives to create seamless customer journey and customer nurturing
• Closely collaborate with stakeholders of different functions to promote and integrate customer feedback loop framework
• Capture & analyze data insights to understand customer voice and expectations and come up with resolutions
• Ensure best in class customer feedback loop management and platform business performance monitoring and reporting
• Ensure all marketing communications materials and content are comply with regulated activities and obtained the relevant licenses and fulfilled the licensing requirements
• Develop and prepare relevant reporting and management presentation for tracking platform marketing and communications effectiveness and drive actional insights

Roles and Responsibilities

• Capture & analyze data insights to understand customer voice and expectations and come up with resolutions
• Ensure best in class customer feedback loop management and platform business performance monitoring and reporting
• Ensure all marketing communications materials and content are comply with regulated activities and obtained the relevant licenses and fulfilled the licensing requirements
• Develop and prepare relevant reporting and management presentation for tracking platform marketing and communications effectiveness and drive actional insights

Be responsible for the following with regards to the overall customer platform strategy and Planning, Platform Marketing and Communications and Customer Feedback Loop Management (including AIA+, AIA Vitality etc):

Platform Marketing and Communications

• Lead and drive customer platform marketing and communications:
• Accountable for overall customer platform marketing content and go-to-market communications strategy (such as AIA+)
• Act as key player to drive internal and external stakeholders and alignment on ongoing tone of voice, app personality and relevant communications
• Channel management, communications and training to key channel players including agency/ call centre/ partnership distributions for new initiatives launch
• Sales kit and communications development and implementation such as agency memo/ educational video/ user guide etc
• Expedite content marketing with insights, intelligence and third-party data and segmentation strategy to enable the execution of integrated marketing programs and deliver marketing communications including campaigns/ events/ seminars etc
• Actively collaborate with Design Excellence and relevant parties to co-design the end-to-end customer journey and copywriting
• Proactively engage with relevant internal and external stakeholders to determine award strategy and promote AIA+

Customer Feedback Loop Management

• Lead and drive customer feedback close loop management and coordination, production escalation, service level management
• Defines the tone of voice and app personality. Conducts regular reviews and adjustments to stay relevant with the real situation
• Conduct relevant market research and customer survey to understand voice of customers and drive insights for customer engagement and experience journey optimization
• Act as key focal point of contact for all in-apps journey/ customer survey/ internal and external feedback handling via various channels

Digital Engagement

• Actively liaise with relevant BUs to build digital capabilities to support customer nurturing and ECM
• Institutionalize customer segment led and personalized digital engagement and marketing campaigns
• Collaborate with distribution channel to support omni-channel strategy

Enable potential digital engagement touchpoints across company (including internal and external touchpoints)

Minimum Job Requirements:

• A Bachelor degree in Business, post graduate degree is a plus
• At least 12+ years of working experience in Insurance, healthcare and Financial industry
• Has experience in driving and executing digital engagement initiatives, platform marketing and communications and managing large scale change initiatives; local or regional
• Has worked in or lead various business function within an Insurance / Financial institution in execution
• Strong strategic analysis and project/program management skills
• Has led major cross function teams in projects, LEAN Six Sigma Master Black Belt or Black Belt certified is a plus
• Comfortable managing conflict, handling tough negotiations & using both to get to optimum resolutions
• Proficient in English and Chinese written and presentation skills
• Ability to deliver results by leveraging resources within and outside the organization

Others:

• You are required to obtain relevant licence if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.
So if you believe in inspiring a better future, read on.
About The Role
A capable and self-motivated business transformation professional to support the development of leading customer experience supported by Customer Digital Platform and Engagement initiatives that seamlessly drive innovative customer acquisition, engagement and nurturing to unleash greater customer lifetime value and helps people live Healthier, Longer, Better Lives.

General Management

• Support the Team Head to translate business objectives and challenges into concrete and tangible business solutions that manages business functions to align with platform strategy, roadmap and pre-defined KPIs
• Lead and drive for planning, executing, and monitoring the effectiveness of marketing communications and content in achieving desired benefit
• Act as a key player to work with relevant stakeholders to drive digital engagement initiatives to create seamless customer journey and customer nurturing
• Closely collaborate with stakeholders of different functions to promote and integrate customer feedback loop framework
• Capture & analyze data insights to understand customer voice and expectations and come up with resolutions
• Ensure best in class customer feedback loop management and platform business performance monitoring and reporting
• Ensure all marketing communications materials and content are comply with regulated activities and obtained the relevant licenses and fulfilled the licensing requirements
• Develop and prepare relevant reporting and management presentation for tracking platform marketing and communications effectiveness and drive actional insights

Roles And Responsibilities

• Capture & analyze data insights to understand customer voice and expectations and come up with resolutions
• Ensure best in class customer feedback loop management and platform business performance monitoring and reporting
• Ensure all marketing communications materials and content are comply with regulated activities and obtained the relevant licenses and fulfilled the licensing requirements
• Develop and prepare relevant reporting and management presentation for tracking platform marketing and communications effectiveness and drive actional insights

Responsibilities
Be responsible for the following with regards to the overall customer platform strategy and Planning, Platform Marketing and Communications and Customer Feedback Loop Management (including AIA+, AIA Vitality etc):

Platform Marketing and Communications

• Lead and drive customer platform marketing and communications:

• Accountable for overall customer platform marketing content and go-to-market communications strategy (such as AIA+)

• Act as key player to drive internal and external stakeholders and alignment on ongoing tone of voice, app personality and relevant communications
• Channel management, communications and training to key channel players including agency/ call centre/ partnership distributions for new initiatives launch

• Sales kit and communications development and implementation such as agency memo/ educational video/ user guide etc

• Expedite content marketing with insights, intelligence and third-party data and segmentation strategy to enable the execution of integrated marketing programs and deliver marketing communications including campaigns/ events/ seminars etc

• Actively collaborate with Design Excellence and relevant parties to co-design the end-to-end customer journey and copywriting
• Proactively engage with relevant internal and external stakeholders to determine award strategy and promote AIA+

Customer Feedback Loop Management

• Lead and drive customer feedback close loop management and coordination, production escalation, service level management
• Defines the tone of voice and app personality. Conducts regular reviews and adjustments to stay relevant with the real situation
• Conduct relevant market research and customer survey to understand voice of customers and drive insights for customer engagement and experience journey optimization
• Act as key focal point of contact for all in-apps journey/ customer survey/ internal and external feedback handling via various channels

Digital Engagement

• Actively liaise with relevant BUs to build digital capabilities to support customer nurturing and ECM
• Institutionalize customer segment led and personalized digital engagement and marketing campaigns
• Collaborate with distribution channel to support omni-channel strategy

Enable potential digital engagement touchpoints across company (including internal and external touchpoints)

Minimum Job Requirements

• A Bachelor degree in Business, post graduate degree is a plus
• At least 12+ years of working experience in Insurance, healthcare and Financial industry
• Has experience in driving and executing digital engagement initiatives, platform marketing and communications and managing large scale change initiatives; local or regional
• Has worked in or lead various business function within an Insurance / Financial institution in execution
• Strong strategic analysis and project/program management skills
• Has led major cross function teams in projects, LEAN Six Sigma Master Black Belt or Black Belt certified is a plus
• Comfortable managing conflict, handling tough negotiations & using both to get to optimum resolutions
• Proficient in English and Chinese written and presentation skills
• Ability to deliver results by leveraging resources within and outside the organization

Others

• You are required to obtain relevant licence if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Highlights

• Strong conceptual thinking and design sense
• Strong in Presentation, Communication skills, and Business Sense
• Strong experience in product lifecycle management and digital performance mindset

Key Responsibilities

• Gather system requirements from users and business owners and translate them into detailed requirements documentation and functional specification
• Collaborate closely with the Product Design and Data team to review and analyze the overall product ecosystem and continuously improve customer experience (CX).
• Perform day-to-day activities with technical teams on WEB and APP development, and collaborate with business teams to provide guidance on digital and cost-efficiency solutions within the AARRR model
• Translate the requirements into PRD / URS documentation including epic, user story, flow diagrams, success metrics, scope of work with data collection, risk management and monitoring mechanism

What you'll need to succeed

To be successful in your new position it is essential to have the following skills:

• Degree holder in Information Technology, Computer Science, Marketing or related discipline
• Minimum of 3 years digital project business analysis and project management
• Experience working with a consumer app is a must, experience on Data Driven Marketing project is a plus
• Understanding of AI models in enhancing product service, including recommendation systems, content personalization, and user analytics
• Understanding of data models, integration, database, and product framework design
• Ability to communicate key goals and consistently create momentum for a project across teams with sometimes competing priorities in a dynamic environment
• Strong analytical skills and proven ability of data-driven decision-making, ability to define and manage qualitative and quantitative research and measurement plans
• Understand the UX principles and preferably having the experience in UX Research
• Proficiency in Figma, Miro, JIRA or other project management tools
• Proficiency in data analytics tools , e.g. Google Analytics, Tableau
• Digital-savvy and knowledgeable on the latest digital trends preferred
• Aggressive, self-motivated with excellent communication and presentation skills
• Excellent communication skill and presentation skills in English, Mandarin and Cantonese

* Candidates with less experience will be considered as Project Executive

We are seeking an experienced and results-driven Business Analyst to join the dynamic transformation team in the MNC insurance company. In this role, you'll serve as the bridge between business stakeholders and technical teams, driving process enhancements and supporting the delivery of strategic digital and operational initiatives in the insurance sector.

Key Responsibilities

• Collaborate with cross-functional teams to elicit, analyze, and document detailed business and technical requirements.
• Evaluate current business processes and recommend improvements to increase efficiency, accuracy, and customer satisfaction.
• Develop comprehensive documentation such as Business Requirement Documents (BRDs), use cases, process flows, and functional specifications.
• Coordinate and support User Acceptance Testing (UAT), including preparing test scenarios, monitoring results, and reporting issues.
• Communicate effectively with internal stakeholders, IT partners, and third-party vendors to ensure alignment throughout the project lifecycle.
• Participate in project planning, scope definition, and timeline estimation in collaboration with project managers.
• Monitor post-implementation outcomes and provide continuous support and analysis to ensure solutions perform as intended.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• Minimum 2 years of experience as a Business Analyst or in a related role within insurance or financial services.
• Strong understanding of business process modeling, requirements gathering, and QA practices.
• Experience with VBA or similar automation tools is a plus.
• Proven ability to solve problems analytically and think strategically.
• Excellent communication skills in both English and Chinese (written and verbal).
• Highly organized, proactive, and comfortable managing multiple priorities.

We apologies that only shortlisted candidates will be contacted.

For more details, please feel free to ping me for a chat or send me an email at Please let me know if you have any referrals or if you are interested in the role.

The Company

Are you a talented and experienced Digital Business Analyst with a strong background in Wealth Management systems? Do you have hands-on expertise in Point-of-Sale (POS) system projects and thrive in dynamic digital environments? If so, we have an exciting opportunity that could be perfect for you

Our innovative Wealth Management client is looking for a Digital Business Analyst, you will play a pivotal role in driving the success of our digital transformation initiatives. You will collaborate with cross-functional teams, analyze organizational challenges, and deliver practical, scalable solutions that align with the company's business goals. This position will primarily focus on Point-of-Sale (POS) system projects, requiring you to blend your technical acumen with deep domain expertise.

The Role

• Serve as the primary liaison between business stakeholders, technology teams, and external vendors to gather, document, and clarify business requirements for POS systems.
• Conduct deep analysis of current organizational challenges and inefficiencies to recommend process improvements and strategic solutions.
• Use data analytics to provide insights that guide decision-making and help measure the success of implemented solutions.
• Stay informed about financial services industry-specific regulatory requirements, compliance standards, and emerging trends to guide project planning and execution.
• Ensure projects align with strategic business objectives by validating and testing systems prior to implementation, particularly for digital touchpoints like insurance POS portals.

Your Profile

• Experience
  : Minimum 3 to 5 years as a Business Analyst, with specialized experience in financial services POS system projects.
• In-depth understanding of wealth management products, policies, and customer journeys.
• Proficiency in digital tools and methodologies like Agile (Scrum, Kanban, SAFe), Jira, and Confluence. Experience integrating POS systems with CRM, ERP, or other enterprise platforms is desirable.
• Strong ability to analyze data, generate actionable insights, and present clear recommendations to technical and non-technical stakeholders alike.
• Expertise in requirements gathering, process mapping, and workflows for systems-related projects within an Agile environment.
• Immediately available is highly preferred

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.

Reference Number:

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

The Company

Are you a talented and experienced Digital Business Analyst with a strong background in Wealth Management systems? Do you have hands-on expertise in Point-of-Sale (POS) system projects and thrive in dynamic digital environments? If so, we have an exciting opportunity that could be perfect for you

Our innovative Wealth Management client is looking for a Digital Business Analyst, you will play a pivotal role in driving the success of our digital transformation initiatives. You will collaborate with cross-functional teams, analyze organizational challenges, and deliver practical, scalable solutions that align with the company's business goals. This position will primarily focus on Point-of-Sale (POS) system projects, requiring you to blend your technical acumen with deep domain expertise.

The Role

• Serve as the primary liaison between business stakeholders, technology teams, and external vendors to gather, document, and clarify business requirements for POS systems.
• Conduct deep analysis of current organizational challenges and inefficiencies to recommend process improvements and strategic solutions.
• Use data analytics to provide insights that guide decision-making and help measure the success of implemented solutions.
• Stay informed about financial services industry-specific regulatory requirements, compliance standards, and emerging trends to guide project planning and execution.
• Ensure projects align with strategic business objectives by validating and testing systems prior to implementation, particularly for digital touchpoints like insurance POS portals.

Your Profile

• Experience: Minimum 3 to 5 years as a Business Analyst, with specialized experience in financial services POS system projects.
• In-depth understanding of wealth management products, policies, and customer journeys.
• Proficiency in digital tools and methodologies like Agile (Scrum, Kanban, SAFe), Jira, and Confluence. Experience integrating POS systems with CRM, ERP, or other enterprise platforms is desirable.
• Strong ability to analyze data, generate actionable insights, and present clear recommendations to technical and non-technical stakeholders alike.
• Expertise in requirements gathering, process mapping, and workflows for systems-related projects within an Agile environment.
• Immediately available is highly preferred

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.

Reference Number:

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Our client, founded in 1933, this institution has continuously adapted to provide high-quality, customer-focused banking, investment, and wealth management services for both individual and business clients. They are now looking for potential candidate to join their team as Digital Business Analyst (Jira, Agile).

• Responsible for preparing business requirements for project delivery
• Assist managers in generating ideas through customer and market research, the Design Thinking process, and business justification (including customer journey mapping)
• Prepare user stories and manage the grooming of the product backlog
• Create business epics and user stories with clear acceptance criteria within committed timelines
• Serve as a key team member in managing the development of digital products across various business disciplines
• Ensure that digital deliverables meet business requirements and are suitable for release to customers by supporting in-sprint testing, pre-release UAT, and live testing
• Facilitate collaboration with specialists, including UX Design, Engineering, Solution Architecture, and Quality Assurance, throughout the sprints
• Conduct in-depth impact analyses and technical feasibility studies of customer journeys to support front-end and back-end solution design
• Produce and optimize content for specific products across mobile, internet banking, public websites, and digital messaging to enhance online experiences
• Continuously improve the user experience of digital platforms by closely collaborating with business stakeholders, IT, and project teams

• Strong analytical and problem-solving skills, with excellent attention to detail and the ability to see tasks through to completion. Capable of quickly understanding customer and operational considerations, including risk factors
• At least 2 years of experience supporting requirements management activities to facilitate digital transformation across the bank
• A solid understanding of digital practices is highly preferred
• Strong written and verbal communication skills to escalate blockers, critical risks, and issues when necessary
• Excellent understanding of Design Thinking, customer-centric design, Agile project methodologies, and best practices
• Ability to balance risks, efforts, and benefits, optimizing cost-effectiveness and enhancing customer experience
• Possess a "Think Outside the Box" and "Can Do" mindset—focused on removing obstacles to achieve goals rather than identifying limitations
• Willingness to step out of comfort zones and embrace new technologies and challenges
• Experience with relevant tools such as JIRA and Confluence, and comfortable using Microsoft Teams for daily communications within the POD team
• Strong negotiation and relationship management skills to satisfy a wide range of internal and external stakeholders with conflicting priorities

To apply for this position,  please simply click on the "APPLY" button.  If you are not contacted by our consultants, please consider your application unsuccessful. All applications will be treated in strict confidence and used for recruitment purposes only in accordance with PERSOLKELLY Hong Kong Limited's Privacy Notice.

PERSOLKELLY Hong Kong Limited: Employment Agency Licence No. 79017

PERSOL Hong Kong: Employment Agency Licence No. 79006