What Jobs are available for Digital Innovation in Hong Kong?
Showing 37 Digital Innovation jobs in Hong Kong
Digital Innovation Support Engineer
Posted today
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Job Description
Candidates with more experience will be considered as Senior Digital Innovation Support Engineer.
Responsibilities:
- Provide technical support services to global users and VIP
- Responsible for hardware and software installation
- Monitor the performance of outsourced IT Helpdesk Service
- Maintain and update IT asset inventory
- Provide technical support to corporate events, occasionally in non-office hours
- Handle ad-hoc projects and duties as assigned
- Identify areas of improvement of IT and provide recommendations
- Assist IT Operation Manager to develop ServiceNow and Power Automate
Requirements:
- Diploma or above in computer sciences or related
- 3 to 5 years of experience in desktop support role
- Proficient in Microsoft environment, AD, VMWare, TCP/IP, Wi-Fi, LAN/WAN and Video Conferencing system
- MAC OS and iOS experience is a must
- ServiceNow and Power Automated knowledge is preferred
- Good analytical, presentation and interpersonal skills
- Positive, self-motivated, Service-oriented and strong sense of responsibility
- Hold of MCSE and CCNA is highly preferred
- High ethical standard
We offer competitive salary package and attractive fringe benefits including life insurance, medical and dental to the right candidates. We also offer free lunch and free shuttle bus service.
Interested parties please click "Apply Now" to submit your application including expected salary and contact information.
For more information, please visit our website at
All personal data provided by the job applicants will be treated in strictly confidential and will be used exclusively for employment purpose only. You should consider your application as being unsuccessful if you do not hear from us within 3 months. Your application will be retained for 12 months and be considered for other appropriate positions within this period.
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Digital Innovation Senior Manager
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Job Description
Position Summary
We are looking for a dynamic technology leader to drive the adoption of advanced digital solutions and shape the long and short term innovation strategy on behalf of my client's company - a HK Listed enterprise. The Digital Innovation Senior Manager will be accountable for setting the vision, guiding execution, and ensuring measurable business outcomes from transformative IT initiatives. This role requires a blend of strategic foresight, operational excellence, and leadership capability to accelerate enterprise-wide digital transformation.
Primary Duties & Responsibilities
Technology Strategy & Roadmap
- Establish a forward-looking digital strategy and define a multi-year roadmap that aligns with business objectives.
- Identify, evaluate, and prioritize emerging technologies with high potential business impact.
Innovation & Solution Delivery
- Drive adoption of modern technologies such as Artificial Intelligence, Internet of Things, advanced analytics, and cloud platforms.
- Oversee design, piloting, and deployment of scalable digital initiatives, ensuring business integration and tangible outcomes.
Leadership & People Development
- Build and mentor a high-performing innovation team, providing coaching, career development, and performance oversight.
- Foster a collaborative and innovation-driven culture across technology and business functions.
Program & Vendor Management
- Lead cross-functional programmes spanning multiple regions and teams.
- Manage external vendor relationships, contracts, and partnerships to ensure cost-effective, high-quality technology delivery.
- Monitor programme budgets, resource allocation, and key milestones, ensuring efficiency and governance.
Advisory & Stakeholder Engagement
- Serve as a trusted advisor to senior leadership, presenting strategic updates, investment recommendations, and impact assessments.
- Represent the organization in external technology forums, research partnerships, and industry networks.
Qualifications & Experience
- Bachelor's degree in IT, Computer Science, Engineering, or a related discipline; a Master's degree is desirable.
- At least 12-15 years of progressive IT leadership experience, including track record in digital transformation and enterprise-scale technology programmes.
- Professional qualifications in project/programme management (e.g., PMP, PRINCE2) or agile delivery (e.g., Scrum Master, SAFe) are advantageous.
- Proven ability to manage cross-functional teams and deliver complex initiatives in partnership with external vendors and stakeholders.
- Expertise in advanced technologies: AI/ML, IoT, cloud computing, data platforms, and automation.
- Strong leadership with the ability to inspire teams and influence at senior levels.
- Exceptional planning, execution, and governance skills, with a focus on measurable business outcomes.
- Excellent problem-solving and analytical capabilities.
- Strong communication and stakeholder management skills; fluency in English is required, additional languages are a plus.
If you are passionate about leveraging your technology expertise and contributing to transformative business initiatives, we invite you to apply for this exciting role and join a team where your skills will make a meaningful impact. Please send your updated CV or reach out to Racheal Leow at or for a confidential discussion.
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Digital Innovation Strategy Manager
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Job Description
Our client is a large organisation in the financial services industry, known for delivering innovative solutions and exceptional customer experiences.
Currently, they are looking for a Digital Innovation Strategy and Experience Manager to join their team on a part-time basis.
Client Details
Our client is a large organisation in the financial services industry, known for delivering innovative solutions and exceptional customer experiences.
Currently, they are looking for a Digital Innovation Strategy and Experience Manager to join their team on a part-time basis.
Description
- Support the Team Head in developing strategies to modernize Branch and Contact Centre channels using data insights, customer feedback, and innovative technologies
- Lead digitization projects to improve productivity and create a seamless omni-channel experience across digital, physical, and contact centre touchpoints
- Collaborate with internal teams and external partners to optimize infrastructure and reduce implementation costs
- Act as the owner of channel initiatives, managing stakeholder relationships and making business decisions to deliver measurable outcomes
- Develop operational procedures for new initiatives in coordination with Branch and Contact Centre teams
- Gather and respond to frontline and customer feedback to drive continuous improvement
- Ensure effective execution and benefit realization of transformation projects
Profile
- Bachelor's degree in Business Administration or Marketing related field
- Minimum 5 years of experience in project and resource management within retail banking or channel operations
- Strong interpersonal and stakeholder management skills
- Proven ability in project execution, data analysis, and strategic thinking
- Experience in marketing and commercialization is a plus
- Proficient in both English and Chinese
Job Offer
- Exposure to a large organization in the financial services industry.
- Opportunities to contribute to impactful innovation and marketing initiatives.
- Part-time flexibility.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact on
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Vice President, Digital Innovation
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Job Description
Responsibilities:
- Develop and execute a comprehensive digital innovation strategy that leverages AI and data to drive business growth and transformation.
- Identify and prioritize opportunities for AI and data-driven innovation, staying ahead of emerging trends and technologies.
- Lead the digital innovation team in designing, developing, and delivering AI and data-powered digital products and services that meet customer needs and drive business growth.
- Collaborate with internal stakeholders, including business units, IT, and product teams, to ensure alignment and effective implementation of AI and data-driven innovation initiatives.
- Develop and implement a data strategy that enables the organization to harness the power of data to drive business decisions and innovation.
- Foster a culture of innovation and experimentation within the organization, encouraging creativity, risk-taking, and continuous learning.
- Develop and maintain relationships with external partners, including AI and data technology vendors, to stay informed about emerging trends and technologies.
- Manage the digital innovation budget, ensuring effective allocation of resources and ROI.
- Ensure that all digital innovation initiatives are aligned with the company's overall risk management and compliance framework.
Requirements:
- University graduated preferred
- Minimum 10 years of experience in digital innovation, AI, data science, or a related field
- Strong leadership and team management skills, with the ability to motivate and develop talent
- Proven track record of driving AI and data-driven innovation and transformation initiatives.
- In-depth knowledge of emerging AI and data technologies, such as machine learning, natural language processing, deep learning and data analytics
- Ability to lead and apply digital project lifecycle, encompassing product development, technical expertise, market analysis, and customer-centric considerations.
- Strong communication skills, both written and verbal, with the ability to articulate complex ideas
- Excellent collaboration skills, with the ability to work with internal and external stakeholders
We offer competitive remuneration commensurate with candidate's background. If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you. Please submit your full resume with current and expected salary to the Human Resources Division by clicking "APPLY NOW" or visiting
We are an equal opportunity employer.
Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings.
All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.
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Digital Innovation and Growth Manager
Posted today
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Job Description
Job Summary
We are seeking a
Digital Innovation and Growth Manager (Data Solution)
to lead data governance initiatives and drive AI/GenAI innovation within our life insurance company. This role will ensure strict adherence to data protection protocols while spearheading new projects in Generative AI (GenAI) and exploring AI applications in underwriting. The ideal candidate will bridge the gap between data governance, compliance, and cutting-edge AI solutions to enhance efficiency, risk assessment, and decision-making.
Key Responsibilities
- Data Governance & Compliance
- Establish and enforce data governance policies to ensure compliance with regulatory requirements and implement data protection protocols (e.g., anonymization, access controls, audit trails).
- AI & GenAI Project Leadership
- Drive company-wide GenAI initiatives, identifying opportunities to integrate AI into business processes (e.g., customer service, claims automation, fraud detection).
- Collaborate with Data Science, IT, and business teams to develop and deploy AI models with measurable business impact.
- Stay updated on emerging AI trends and assess their applicability in the insurance sector.
- AI in Underwriting Innovation
- Explore and prototype AI-driven underwriting solutions (e.g., predictive risk modeling, automated decision-making, NLP for medical records analysis).
- Evaluate third-party AI tools and vendors for underwriting optimization.
Qualifications & Skills
- Bachelor's degree in Data Science, Computer Science, Business Analytics, or related field.
- 5 years or above experience in data governance, AI/ML projects, or insurance analytics (life insurance experience preferred).
- Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Proven experience in delivering data products and managing the entire project lifecycle.
- Strong knowledge of data protection best practices in financial services.
- Excellent project management and stakeholder engagement skills.
- Proficiency in Python is a strong plus.
- Proficient in spoken & written English and Chinese (Cantonese & Mandarin)
We offer 5-day work week, attractive remuneration package and excellent training & development opportunities. Interested parties please submit application through our company website:
(Data collected will be used for recruitment purpose only.)
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Digital Innovation and Growth Manager
Posted today
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Job Description
Company Description: A leading financial institution in Hong Kong, established in 1949, focusing on corporate and personal banking services. The company is a wholly-owned subsidiary of a major asset management company.
Location: Lai Chi Kok Road
Nature: Renewable Contract (1 Year)
Job Title:
Digital Innovation and Growth Manager (Project Management, Business Analysis & IT Service Management) (Banking)
Candidates with less experience may be considered for a Senior Officer or Assistant Manager title.
Responsibilities
• Lead and manage the full IT project life cycle, from initiation through to the final roll-out, including dedicated projects for the Investment business line (Stock, Fund, and Bond).
• Act as a dedicated Business Analyst to thoroughly understand, analyze, and document business requirements and specifications for new IT initiatives.
• Work closely with diverse stakeholders, including business users, technical teams, regulatory bodies, and senior management, to ensure successful project implementation and drive projects to achieve defined goals and objectives.
• Provide essential support for User Acceptance Testing (UAT) and facilitate effective IT solution design and problem-solving sessions.
• Coordinate the IT Incident and Problem management process from opening to closing, ensuring proper approvals and policy adherence, including leading the problem and change review meetings.
• Prepare and present monthly management reports on IT operations performance and project status.
• Review and approve Change Requests, organize the Change Advisory Board (CAB), and monitor the completion status of all changes.
Requirements
• Possess a Bachelor's degree or higher in Computer Science, Information Technology, or a related discipline.
• Have a minimum of five years of relevant experience in a combination of Project Management, Business Analysis, and IT Service Management.
• Previous professional experience within the banking or financial industry is highly preferred.
• Demonstrate experience in successfully leading digital change programs with distributed teams, including internal and external resources across various locations.
• Exhibit strong technical knowledge across IT Infrastructure, Database, System, and Network domains to support IT Service Management.
• Strong experience and proficiency in effective stakeholder and vendor management are essential.
• Possess excellent analytical, communication, presentation, and time-management skills.
• Proven ability to work independently, maintain performance effectiveness, and demonstrate strong problem-solving skills while working under pressure.
• Fluency in both written and spoken English and Chinese (both Putonghua and Cantonese) is required.
• Demonstrate knowledge of project management principles and the ITIL framework.
Others
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Digital Innovation and Growth Manager
Posted today
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Job Description
Client Description
Company Description: A leading life insurance company in Hong Kong, the company is dedicated to providing comprehensive life insurance, wealth management, medical, and retirement protection services. It emphasizes innovation and high-quality development to meet customers' diverse financial goals.
Location: Cityplaza, Taikoo Shing
Nature: Renewable Contract (1 Year)
Candidates with less experience will be considered for the Assistant Digital Innovation and Growth Manager role, focusing more on program coordination and data reporting.
Job Description
- Lead and drive company-wide Generative AI (GenAI) initiatives, identifying strategic opportunities to integrate AI into core business processes.
- Establish and rigorously enforce data governance policies to ensure compliance with all regulatory requirements within the life insurance sector.
- Implement critical data protection protocols, including anonymization techniques, robust access controls, and detailed audit trails.
- Explore and prototype cutting-edge AI-driven underwriting solutions, such as predictive risk modeling, automated decision-making systems, and Natural Language Processing (NLP) for medical record analysis.
- Collaborate effectively with Data Science, IT, and business teams to develop, deploy, and ensure AI models achieve measurable business impact.
- Stay current on emerging AI and GenAI trends and continuously assess their applicability and potential integration within the insurance sector.
- Assist in the formulation and execution of member management and communications strategies for digital programs.
- Conduct analysis on digital program usage and member behavioral trends to provide valuable insights.
- Manage the entire process for the procurement of vouchers and diligently maintain the member redemption store.
- Assist in the coordination and execution of offline/face-to-face member activities and events.
Job Requirements
- A Bachelor's degree in Data Science, Computer Science, Business Analytics, or a closely related quantitative field is required.
- A minimum of 5 years of proven experience in data governance, managing AI/Machine Learning (ML) projects, or conducting insurance analytics; life insurance experience is highly preferred. Candidates with 4 years of experience will be considered for the Assistant Manager role.
- Demonstrated, exceptional communication and interpersonal skills, with a proven ability to engage and effectively influence stakeholders at all organizational levels.
- Proven successful experience in delivering data products and managing the entire project lifecycle from conception through deployment.
- Strong, in-depth knowledge of data protection best practices, specifically within the financial services industry.
- Excellent project management and stakeholder engagement skills are essential for this role.
- Proficiency in Python programming is a strong advantage.
- Fluency in both spoken and written English and Chinese (Cantonese and Mandarin) is required.
- Must possess strong organizational skills and meticulous attention to detail.
- Candidates should have an innate curiosity about data and a keen eagerness to learn analytics techniques.
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Digital Innovation and Growth Manager
Posted today
Job Viewed
Job Description
Company Description: A leading life insurance company in Hong Kong, the company is dedicated to providing comprehensive life insurance, wealth management, medical, and retirement protection services. It emphasizes innovation and high-quality development to meet customers' diverse financial goals.
Location: Cityplaza, Taikoo Shing
Nature: Renewable Contract (1 Year)
Job Title:
Digital Innovation and Growth Manager (AI/GenAI, Data Solution, Program Management) (Life Insurance)
Candidates with less experience will be considered for the Assistant Digital Innovation and Growth Manager role, focusing more on program coordination and data reporting.
Responsibilities
• Lead and drive company-wide Generative AI (GenAI) initiatives, identifying strategic opportunities to integrate AI into core business processes.
• Establish and rigorously enforce data governance policies to ensure compliance with all regulatory requirements within the life insurance sector.
• Implement critical data protection protocols, including anonymization techniques, robust access controls, and detailed audit trails.
• Explore and prototype cutting-edge AI-driven underwriting solutions, such as predictive risk modeling, automated decision-making systems, and Natural Language Processing (NLP) for medical record analysis.
• Collaborate effectively with Data Science, IT, and business teams to develop, deploy, and ensure AI models achieve measurable business impact.
• Stay current on emerging AI and GenAI trends and continuously assess their applicability and potential integration within the insurance sector.
• Assist in the formulation and execution of member management and communications strategies for digital programs.
• Conduct analysis on digital program usage and member behavioral trends to provide valuable insights.
• Manage the entire process for the procurement of vouchers and diligently maintain the member redemption store.
• Assist in the coordination and execution of offline/face-to-face member activities and events.
Requirements
• A Bachelor's degree in Data Science, Computer Science, Business Analytics, or a closely related quantitative field is required.
• A minimum of 5 years of proven experience in data governance, managing AI/Machine Learning (ML) projects, or conducting insurance analytics; life insurance experience is highly preferred. Candidates with 4 years of experience will be considered for the Assistant Manager role.
• Demonstrated, exceptional communication and interpersonal skills, with a proven ability to engage and effectively influence stakeholders at all organizational levels.
• Proven successful experience in delivering data products and managing the entire project lifecycle from conception through deployment.
• Strong, in-depth knowledge of data protection best practices, specifically within the financial services industry.
• Excellent project management and stakeholder engagement skills are essential for this role.
• Proficiency in Python programming is a strong advantage.
• Fluency in both spoken and written English and Chinese (Cantonese and Mandarin) is required.
• Must possess strong organizational skills and meticulous attention to detail.
• Candidates should have an innate curiosity about data and a keen eagerness to learn analytics techniques.
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Assistant Digital Innovation and Growth Manager
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Job Description
You'll be a valuable member of the wellness and VAS ecosystem team, reporting to program lead of Live Young Program, under Digital Innovation & Growth Department. On a day to day basis, you will be supporting and learning different aspects of program management and operation, and contributing to the on-going and long-term success of the program.
Job Responsibilities:
- Assisting formulation and execution of member management and communications.
- Conducting analysis on digital program usage and member behaviors.
- Managing and executing procurement of vouchers and maintaining the redemption store.
- Loading, validating, and maintaining data for operational reports and dashboards.
- Assisting the coordination and execution of offline/ face-to-face member activities/ events.
- Handling program administrative tasks as and when required.
Job Requirements
- Bachelor in Business Administration, Marketing or related fields
- With 4+ years working experience in digital operations, marketing support, or a similar role.
- Proven ability to manage time-sensitive operational workflows.
- Strong organizational skills and meticulous attention to details
- Curiosity about data and is eager to learn analytics techniques.
- Passionate learner and problem-solver.
- Excellent communication skills for cross-team coordination.
- Previous CRM exposure would be a big plus.
We offer 5-day work week, attractive remuneration package and excellent training & development opportunities. Interested parties please apply with full resume including expected salary to:
(Data collected will be used for recruitment purpose only.)
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Scrum Master (Digital and Innovation)- Insurance 50-60k
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Job Description
The Scrum Master will facilitate Agile practices and ensure the smooth delivery of Technology projects within the Insurance industry. This role is based in Kwun Tong and offers an opportunity to work on innovative projects in a collaborative environment.
Client Details
The hiring company is a large organization in the Insurance industry, recognized for its commitment to technological advancements and delivering exceptional services. It offers a professional environment where employees can contribute to impactful projects and grow their expertise.
Description
As a Scrum Master, your main responsibilities will include:
- Facilitating daily stand-ups, sprint planning, and retrospective meetings to ensure Agile practices are followed.
- Collaborating with cross-functional teams to remove obstacles and ensure timely delivery of Technology projects.
- Tracking project progress and maintaining transparency across stakeholders in the Insurance industry.
- Coaching team members on Agile principles and fostering a culture of continuous improvement.
- Assisting in backlog grooming and prioritization in coordination with the Product Owner.
- Monitoring team performance and identifying areas for process enhancements.
- Ensuring compliance with organizational standards and project timelines.
- Providing regular updates to leadership on project status and team achievements.
Profile
A successful Scrum Master should have:
- Practical experience in Agile methodologies, particularly Scrum.
- Strong organizational and communication skills to manage cross-functional collaboration effectively.
- Proficiency in using Agile tools such as Jira or equivalent.
- A background in Technology, with an understanding of project management principles.
- Problem-solving skills and a proactive approach to overcoming challenges.
- Ability to adapt to a fast-paced environment in the Insurance industry.
Job Offer
- Opportunity to work on impactful Technology projects in Kwun Tong.
- Chance to grow professionally within a large organization in the Insurance industry.
- A collaborative and supportive work environment.
- Access to resources and tools to enhance Agile practices.
If you are passionate about Agile methodologies and Technology, this Scrum Master role offers a rewarding challenge. Apply today to take the next step in your career
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Alexandra Leung on
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