What Jobs are available for Digital Operations in Hong Kong?

About the Job:

We're seeking a strategic and hands-on Digital Operations Manager to lead the day-to-day execution of our digital ecosystem. This role is pivotal in ensuring seamless project delivery, maintaining high-performing web platforms, and managing our email communication systems. You'll collaborate cross-functionally with marketing, IT, and content teams to deliver exceptional digital experiences.

Key Responsibilities:

Website & Content Operations

• Manage & execute regular updates and maintenance of website content across all digital properties

• Ensure accuracy, consistency, and SEO best practices in published content

• Troubleshoot and resolve site performance issues, bugs, and user experience concerns

Project Management

• Lead and manage digital projects from concept to completion, ensuring timelines and budgets are met

• Coordinate with internal stakeholders and external vendors to align on deliverables

• Develop and maintain project documentation, workflows, and reporting dashboards

Email System Management

• Administer and optimize the company's email marketing and communication platforms (Adobe Journey Optimiser)

• Monitor deliverability, list hygiene, and campaign performance metrics (HK & NA)

• Collaborate with marketing teams to schedule, test, and deploy email campaigns

Troubleshooting & Support

• Serve as the first point of contact for digital platform issues and escalate when necessary

• Implement QA processes to ensure digital assets function as intended across devices and browsers

• Analyze and report on system performance, recommending improvements

Requirements:

• Bachelor's degree in Digital Media, IT, Marketing, or related field
• 5+ years of experience in digital operations, web management, or project coordination
• Excellent organizational, communication, and problem-solving skills
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Familiarity with analytics tools (Google Analytics, BI dashboard.)
• Experience with marketing automation and CRM platforms
• Basic graphic design or UX/UI understanding (Melvina)/ Strong in graphic design & UX/UI

We offer excellent career opportunities, attractive remuneration package & benefits to the right candidate. Interested parties please apply by clicking Apply Now with a full resume stating the latest and expected salary.

All information collected will be used for recruitment purposes only.

Overview

We are an Asia-based B2B eCommerce business, selling to retailers such as Amazon, Walmart, Costco, Target, and others. We are seeking an innovative and proactive Senior Manager – Digital Operations & AI Strategy to lead our supply chain operations, data analytics, and business intelligence functions.

This is a multi-functional, hands-on role with the objective to transform our data-rich environment into one of actionable insights, with a strong emphasis on leveraging AI tools to drive automation, optimisation, and strategic decision-making.

Responsibilities

• Supply Chain Operations: Oversee end-to-end supply chain processes, including wholesale pricing, margin control, demand planning, inventory management, and 3PL coordination (managing shipping costs, container flow versus available storage at 3PL facilities, inbound container receipts & returns and EDI confirmations). Ensure seamless integration with eCommerce platforms and Microsoft Dynamics 365 for item setup and costing.
• AI-Driven Transformation: Lead the transformation of supply chain and business intelligence processes using AI and machine learning models for demand forecasting, inventory optimisation, and predictive analytics for 3PL management. Adopt AI to identify exceptions in supply chain operations.
• Web Scraping (AI Enhanced): Develop and manage AI-driven scraping tools to monitor platforms like Amazon, ensuring product availability, pricing accuracy, and purchase-ability. Utilize AI tools to further extract and analyse real-time data enabling proactive adjustments to inventory, pricing, and listings while adhering to platform policies.
• Data & Business Intelligence: Lead the development of advanced BI solutions using Microsoft PowerBI to deliver dynamic, real-time visualisations and actionable reports. Oversee data analysts to build AI-enhanced dashboards that provide predictive insights for sales, operations, and supply chain functions, enabling proactive decision-making.
• Strategic Innovation & Planning: Collaborate with the Vice President – Supply Chain Operations to develop strategies for revenue & margin growth, cost optimisation, and process improvements, supported by proactive implementation of AI-driven enhancements such as automated costing, real-time inventory tracking & planning.
• IT & EDI: Partner with internal IT teams to adopt ERP upgrades, manage multi-party EDI connections, manage data consolidation and further develop in-house built applications.
• People Leadership: Manage and mentor a team of 2–4 direct reports, leading a culture of AI literacy, innovation, and continuous improvement.

Requirements

• Education: Degree in Supply Chain, Data Science, Computer Science, Statistics, or a related field.
• Experience: 6+ years in supply chain, eCommerce, or related fields, with at least 3 years in a leadership role.

• AI & Technical Skills:

• Advanced Excel skills

• Proficiency in programming languages (Python, R, SQL) for building and deploying machine learning models.
• Expertise in Microsoft PowerBI for AI-enhanced visualisations
• Familiarity with generative AI tools & solutions (e.g., for process automation)
• Analytical Skills: High attention to detail to ensure data accuracy and model reliability with a data-driven approach to decision-making.
• Operational Skills: Strong track record of managing complex supply chain processes, including 3PL coordination, shipping logistics, and inventory optimisation.
• Planning & Execution: Highly organised, proactive, and detail-oriented. A strategic thinker with a hands-on approach and problem solver, capable of balancing traditional operational execution with on-going innovative AI adoption.
• Communication & Leadership: Able to communicate clearly to influence and gain the support of non-technical teams cross-functional teams. Presentable and collaborative, with a passion for leading AI-driven transformation. Fluency in English required; Mandarin is an advantage.

Recruit Ref: L

Posting Date:

Informa Markets Asia Limited

Digital Operations Executive, Regional Digital Products Team

JOB SUMMARY:

We are seeking a highly motivated individual to join our regional product management team and support our digital operations. In this role, you will collaborate closely with event teams, external contractors, and service providers to support the setup and seamless functioning of our digital products, ensuring alignment with our business objectives.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assist in the setup and configuration of digital applications.
• Support project management and track project tasks.
• Promote our official applications both onsite and offsite.
• Handle professional email correspondence, including sending and responding to messages.
• Prepare for on-site events and provide support for marketing material printing and logistics.
• Occasionally conduct customer service phone calls to exhibitors in a professional manner.
• Maintain and manage data using MS Excel and MS Word.
• Assist in any other duties assigned by your supervisor.

POSITION REQUIREMENTS:

• 2 years of working experience.
• Strong organizational and task-oriented skills, with the ability to prioritize tasks, multitask, and work independently.
• Excellent communication skills and the ability to work collaboratively within a team.
• Customer-centric mindset with a focus on providing exceptional service.
• Self-motivated and capable of working autonomously.
• Outgoing personality, presentable and approachable.
• Proficiency in MS Office applications (Excel, Word, PowerPoint).
• Fluency in English and Cantonese required. Proficiency in Mandarin preferred.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it – see what our colleagues have to say at

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

All information provided will be treated in strict confidence and used solely for recruitment purposes. To apply, please quote your date of availability, current and expected salary and Click "apply"

Industry:

Convention & Exhibition Services

Job Category / Function:

Marketing / Public Relations (Marketing - Digital Marketing)

Marketing / Public Relations (Advertising / Market Communication)

Marketing / Public Relations (Marketing - Market Research)

Marketing / Public Relations (Others)

Job Position Level:

Middle

Employment Term:

Full Time

Min. Edu. Level Req:

-

Minimum QF Level attained:

-

Total Working Exp:

2 or above

Salary(HKD):

• (Monthly)

Location:

Wanchai District / Wan Chai

Benefits:

-

JOB SUMMARY:

We are seeking a highly motivated individual to join our regional product management team and support our digital operations. In this role, you will collaborate closely with event teams, external contractors, and service providers to support the setup and seamless functioning of our digital products, ensuring alignment with our business objectives.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assist in the setup and configuration of digital applications.
• Support project management and track project tasks.
• Promote our official applications both onsite and offsite.
• Handle professional email correspondence, including sending and responding to messages.
• Prepare for on-site events and provide support for marketing material printing and logistics.
• Occasionally conduct customer service phone calls to exhibitors in a professional manner.
• Maintain and manage data using MS Excel and MS Word.
• Assist in any other duties assigned by your supervisor.

POSITION REQUIREMENTS:

• 2 years of working experience.
• Strong organizational and task-oriented skills, with the ability to prioritize tasks, multitask, and work independently.
• Excellent communication skills and the ability to work collaboratively within a team.
• Customer-centric mindset with a focus on providing exceptional service.
• Self-motivated and capable of working autonomously.
• Outgoing personality, presentable and approachable.
• Proficiency in MS Office applications (Excel, Word, PowerPoint).
• Fluency in English and Cantonese required. Proficiency in Mandarin preferred.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it – see what our colleagues have to say at

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

All information provided will be treated in strict confidence and used solely for recruitment purposes. To apply, please quote your date of availability, current and expected salary and Click "apply"

___

行業 Industry

• 展覽服務 Convention & Exhibition Services

工作種類 Job Category

• 市場營銷 / 公共關係 (市場營銷 - 數瑪營銷) Marketing / Public Relations (Marketing - Digital Marketing)
• 市場營銷 / 公共關係 (廣告 / 市場溝通) Marketing / Public Relations (Advertising / Market Communication)
• 市場營銷 / 公共關係 (市場營銷 - 市場調查) Marketing / Public Relations (Marketing - Market Research)
• 市場營銷 / 公共關係 (其他) Marketing / Public Relations (Others)

工作地點 Location

• 灣仔 Wan Chai

經驗要求 Experience

• 2 年或以上 / years or above

Who We Are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Job Summary

Assist Group Functional Head, Group Portfolio Leads, HoD and Audit Lead in the delivery of their roles and responsibilities, and to manage the assigned audits to ensure that individual audits are delivered on time, on budget, to the required standards and to provide value to the OCBC Group.

What You Will Be Doing

• Participate in the development and maintenance of a) Audit methodology and procedures to provide independent assurance over IT activities, data governance and management, and banking operations; b) Knowledge of leading practices of existing and new IT activities and banking operations.
• Participate in the audit process and procedures to provide independent assessment of IT activities and banking operations, and evaluate the governance framework, risk management, regulatory compliance processes and internal controls systems
• Participate in the handling of special assignments (e.g. investigations, advisory and other ad-hoc/special projects).
• Work in conjunction with Technology Division, Operations Division, Chief Operating Officer Divisional Office, Data Management Office and Information Security & Digital Risk Management, and assist to: a) Keep abreast of emerging risks/concerns; b) Maintain a good working relationship to enforce the role of IAD as an independent partner to build trust and transparency; c) Monitor changes in risk management and/or all major new developments; d) and Monitor the implementation and progress of audit recommendations.
• Make use of data analytics skill to improve the audit effectiveness and efficiency for audit engagements.

What We Are Looking For

• Bachelor's degree in computer science or related disciplines
• CISA is preferred (required for Manager)
• CISSP or other IT security qualification is preferred
• 1 - 6 years of experience in IT audit or other IT risk control functions, preferably in financial industry, working experience in auditing banking operations such as account services, payment operations is an advantage
• Good knowledge of IT operations, project development, network, computer platforms and programming
• Good knowledge of control requirements of banking industry and external applicable rules and regulations
• Strong knowledge of MS Excel
• Good data analytical skill, sound knowledge of Python, Power BI or other data analytics tool is preferred
• Good command of English (Oral & Written) and Mandarin
• Good analytical, organizational & communication skills and critical-thinking abilities
• Dynamic and good interpersonal skill
• Ability to interact with people at different level
• High level of integrity and drive, and ability to work under pressure
• Good problem-solving skill
• ECF - Cybersecurity (Professional) is preferred
• Willing to travel for audit assignments

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Cathay Pacific

Digital & Information Technology

Information Technology Department

Permanent

Hong Kong SAR (China)

Application deadline: 24 Oct 2025

Reports to: Digital Workplace Operations Manager

The Digital Workplace Operations Lead sits under the Information Technology Department mainly responsible for leading to support the strategic goals of Infrastructure & Operations team and work with IT Teams of different domains and lead Infrastructure professionals to perform transition, change management, release management, pro-active maintenance and service request to IT infrastructure services and platforms. The Digital Workplace Operations Lead also collaborates with technology vendors, product managers, IT security and legal or compliance teams to ensure alignment to company policy and applicable legislation.

• Apply appropriate processes and tools to create systems, or services, on a technical infrastructure which supports business demands, that are resilient, secure and highly available
• Drive to develop and implement continuous improvement initiatives within own area in line with High Performing Team and accountable for implementation of technical part of plans, focusing on requirements and planning to meet or exceed internal client expectations
• Cross- team collaboration and exchange with other IT areas, sharing technical knowledge and expertise, and resolving issues as necessary, using specialist information to enable others to deliver
• Provide expert level support in area of technical specialization, ensuring prompt and accurate resolution of challenges; and communicate the proposed design solutions to the stakeholders, and help to guide decisions regarding tradeoffs that may impact the requirement or delivery timescales for infrastructure projects
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details and distinguish users' requests from underlying business problems
• Show initiative and makes time available to ensure general technical competencies and specializations are kept up-to-date in line with industry developments for self and team
• Perform proactive maintenance such as oversee system performance, provide recommendations on proactive maintenance activities, manage application and infrastructure support service providers and vendors on performance monitoring and tuning, capacity planning and expansion, implementation of patches and hot fixes
• Cross- team collaboration with upstream stakeholders such as solution architects and IT strategy teams to ensure the IT infrastructure asset is delivered aligning with the strategic roadmap
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details and distinguish user's requests from the underlying business problems
• Available to provide 24/7 support as required

• Technical degree holder with minimum of 8 years IT experience, at least 5 years of IT Infrastructure experience
• Must have proven technical experience of working in a complex IT infrastructure environment
• Solid experience of developing solutions and making decisions for team with only minimal management guidance and supervision.
• Track record of building and maintaining relationships at a senior level and have an ability to influence at all levels
• Ability to listen and articulate ideas verbally, and in the written form, to a broad range of audiences; ability to ask probing questions and deliver technical internal presentations
• Well-developed analytical, problem-solving, decision-making, and critical thinking skills, leveraging both logic and creativity; strong troubleshooting and root cause analysis skills; ability to identify patterns and generate informed ideas
• Focus on the business and end user's needs; ability to set expectations and understand end user behavior
• Ability to understand strategy and align tactical and strategic work in a well-balanced way
• Must have knowledge of how to lever technology to reduce operational costs and delivery business innovation in a fast moving and dynamic industry sector
• Professional competency in at least one technical specialization, with broad understanding of other current and emerging technologies

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.

Role Introduction

Reports to: Digital Workplace Operations Manager

Department: Information Technology Department

The Digital Workplace Operations Lead sits under the Information Technology Department mainly responsible for leading to support the strategic goals of Infrastructure & Operations team and work with IT Teams of different domains and lead Infrastructure professionals to perform transition, change management, release management, pro-active maintenance and service request to IT infrastructure services and platforms. The Digital Workplace Operations Lead also collaborates with technology vendors, product managers, IT security and legal or compliance teams to ensure alignment to company policy and applicable legislation.

Key Responsibilities

• Apply appropriate processes and tools to create systems, or services, on a technical infrastructure which supports business demands, that are resilient, secure and highly available
• Drive to develop and implement continuous improvement initiatives within own area in line with High Performing Team and accountable for implementation of technical part of plans, focusing on requirements and planning to meet or exceed internal client expectations
• Cross- team collaboration and exchange with other IT areas, sharing technical knowledge and expertise, and resolving issues as necessary, using specialist information to enable others to deliver
• Provide expert level support in area of technical specialization, ensuring prompt and accurate resolution of challenges; and communicate the proposed design solutions to the stakeholders, and help to guide decisions regarding tradeoffs that may impact the requirement or delivery timescales for infrastructure projects
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details and distinguish users' requests from underlying business problems
• Show initiative and makes time available to ensure general technical competencies and specializations are kept up-to-date in line with industry developments for self and team
• Perform proactive maintenance such as oversee system performance, provide recommendations on proactive maintenance activities, manage application and infrastructure support service providers and vendors on performance monitoring and tuning, capacity planning and expansion, implementation of patches and hot fixes
• Cross- team collaboration with upstream stakeholders such as solution architects and IT strategy teams to ensure the IT infrastructure asset is delivered aligning with the strategic roadmap
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details and distinguish user's requests from the underlying business problems
• Available to provide 24/7 support as required

Requirements

• Technical degree holder with minimum of 8 years IT experience, at least 5 years of IT Infrastructure experience
• Must have proven technical experience of working in a complex IT infrastructure environment
• Solid experience of developing solutions and making decisions for team with only minimal management guidance and supervision.
• Track record of building and maintaining relationships at a senior level and have an ability to influence at all levels
• Ability to listen and articulate ideas verbally, and in the written form, to a broad range of audiences; ability to ask probing questions and deliver technical internal presentations
• Well-developed analytical, problem-solving, decision-making, and critical thinking skills, leveraging both logic and creativity; strong troubleshooting and root cause analysis skills; ability to identify patterns and generate informed ideas
• Focus on the business and end user's needs; ability to set expectations and understand end user behavior
• Ability to understand strategy and align tactical and strategic work in a well-balanced way
• Must have knowledge of how to lever technology to reduce operational costs and delivery business innovation in a fast moving and dynamic industry sector
• Professional competency in at least one technical specialization, with broad understanding of other current and emerging technologies

Application Deadline: 24 Oct 2025

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.

We are hiring for one of our ecosystem projects. Our client is a NYSE listed company that has transitioned from the F&B sector into a forward-looking digital asset strategy.

They are seeking a Digital Asset Operations Manager to lead the crypto operations and infrastructure setup. You will own and oversee the company's end-to-end digital asset operations, from setting up secure custodial solutions and managing on/off ramps, to executing buy/sell transactions and evaluating service providers. This individual will act as the operational backbone of their digital asset treasury, ensuring robust processes, compliance, and financial alignment. The ideal candidate combines hands-on crypto operations experience with an understanding of financial operations (FinOps) and treasury management strategies.

In This Role, You Will

• Oversee BTC treasury operations, including acquisition, custody, transfer, and liquidation.
• Execute buy/sell orders across exchanges, OTC desks, and custodians with accuracy and compliance.
• Set up and maintain secure wallet infrastructure (hot, cold, multi-sig, custodian accounts).
• Identify, evaluate, and manage third-party service providers (custodians, exchanges, liquidity partners).
• Establish reliable fiat-to-crypto and crypto-to-fiat channels.
• Optimize transaction flows for efficiency, speed, and cost-effectiveness.
• Ensure operational compliance with applicable KYC/AML regulations.
• Collaborate with finance and accounting teams to ensure accurate reconciliation, reporting, and audits.
• Track and analyze digital asset positions, cash flows, and risks.
• Stay informed on new digital asset products (ETFs, derivatives, structured products, lending platforms).
• Advise management on potential treasury strategies leveraging innovative crypto products.

You Might Thrive In This Role If You Have

• 2+ years of professional experience in crypto/digital asset operations, treasury, or exchange operations.
• Proven track record in managing custodial wallets, on/off ramp processes, and crypto transactions.
• Strong knowledge of Web3 ecosystem, exchanges, custodians, and DeFi/CeFi products.
• Solid understanding of financial operations, treasury, and accounting integration.
• Highly organized with attention to detail, process-driven mindset, and risk awareness.
• Excellent communication skills; ability to collaborate across finance, compliance, and executive teams.
• Thrives in a fast-paced, dynamic environment with strong problem-solving skills and creative approaches to challenges.

Responsibilities

• Manage daily fund operations including subscriptions/redemptions, share registry, and fiat/crypto settlements.
• Design and implement compliant operational workflows (e.g., AML/KYC for on-chain transactions, VASP licensing support).
• NAV Calculation & Valuation
• Lead Net Asset Value (NAV) computation for crypto funds, covering:
• Cryptocurrency valuation using fair-value models (CMC/CoinGecko APIs or proprietary pricing).
• Accounting for fiat hedges and derivatives positions.
• Coordinate with auditors for quarterly/annual financial reporting (GAAP/IFRS compliance).
• Liquidity & Risk Oversight
• Monitor on-chain/CEX liquidity flows, reconciling balances with custodians (Fireblocks/Copper) and market makers.
• Proactively identify operational risks (e.g., exchange insolvency, blockchain congestion) and implement mitigation plans.
• Cross-Functional Collaboration
• Partner with Portfolio Managers (PMs) to ensure accurate trade booking (DeFi yields, staking rewards).
• Support Compliance teams in regulatory filings (e.g., Hong Kong VASP licensing, FATF Travel Rule).

Qualifications

• Experience
• 3+ years in fund operations, custody, or crypto back-office roles, with exposure to traditional fund accounting (TA/FA modules).
• Hands-on experience in crypto asset valuation (custom pricing models or market data APIs).
• Technical Skills
• Advanced Excel/Sheets (VLOOKUP, PivotTables); SQL/Python is a plus.
• Familiarity with blockchain explorers (Etherscan), multisig wallets, and smart contract interactions.
• Preferred Credentials
• CFA/FRM certification.
• Experience with Chainalysis, TRM Labs, or other blockchain analytics tools.