What Jobs are available for E Commerce Manager in Hong Kong?

about the company.

• A renowned, publicly listed pharmaceutical group that markets diversified products, including Chinese & Western medicines, health food, and beauty products, locally and overseas.
• The company operates over 60 retail outlets in Hong Kong and Macau and has GMP-accredited production facilities.

about the team.

The eCommerce team is dedicated to driving online revenue growth and expanding the brand's presence across international digital channels.

about the job.

This role is an integral part of the eCommerce team, focusing on developing and executing strategies to meet ambitious international online sales targets. You will be instrumental in managing day-to-day operations across key marketplaces like HKTVmall, Amazon, and Shopee, ensuring smooth execution of content, promotions, and logistics. A critical component is the ability to leverage digital marketing channels and data analysis to optimize performance, provide strategic insights, and deliver effective promotional campaigns in a fast-moving, high-stakes environment.

skills & experiences required.

• A minimum of 5 years of professional experience in the eCommerce field with a proven record of managing major international marketplaces.
• Strong strategic and operational skills in planning and executing comprehensive eCommerce campaigns, including managing product pricing and marketing efforts.
• Demonstrated ability to work collaboratively with both internal teams and external agencies/partners.
• Familiarity with digital marketing channels (Google, Meta, etc.) for driving sales.
• A Bachelor's degree in a relevant field (eCommerce, Marketing, or Communication).

Responsibilities

• Manage the company's online sales channels and be responsible for key performance indicators such as GMV, profit, and user growth.
• Strategic Planning: Develop annual/quarterly operational plans, budgets, and marketing calendars.
• Marketplace Management: Be responsible for marketplace onboarding, complying with marketplace rules, store setup and maintenance, planning and applying for marketplace marketing activities, maintaining marketplace relationships, and utilizing marketplace data tools.
• Product Selection and Testing: Introduce new products based on market trends, user data, and supply chain capabilities.
• Traffic Control: Formulate and oversee the implementation of comprehensive traffic strategies (e.g., SEO/SEM, social media, KOL, EDM).
• Team Management: Lead a team and coordinate internal and external resources (such as collaborating with design, IT, and customer service departments).
• Data Analysis: Use various data analysis tools for the independent website to perform in-depth analysis and drive decision-making.

Qualifications

• Experience in building online channels from the ground up, with team management experience and accountability for core metrics like GMV, profit, customer acquisition.
• Familiarity with consumer electronics and home appliance categories is preferred.
• Experience with Shopify, HKTVmall, and Amazon ecosystems is preferred.
• More than 5 years of hands-on operational and team management experience.
• Proficiency in English and Cantonese is preferred .

Remark:

We offer attractive remuneration package including meal allowance, and medical benefits. Applicants please send your full resume to 

Information collected will be kept confidential and to be used for recruitment purpose.

Key Responsibilities

• Strategize and execute e-commerce sales growth initiatives across HKTVmall and proprietary platforms

• Partner with brands & internal parties to align e-commerce operations with brand equity objectives

• Design & implement promotional roadmaps & materials, including real-time competitor benchmarking analysis

• Develop data-driven marketing communication frameworks with measurable ROI tracking

• Generate executive-level reports: Sales/KPI dashboards, profit trend diagnostics, and predictive insights

• Work as a team with different departments to help the e-commerce team achieve sales and profit targets

Core Requirements
• 3+ years of proven e-commerce success with documented sales target achievement (HKTVmall platform expertise required; POSIFY/Shopify proficiency preferred)

(Less experience will be considered for the Executive role)

• Ability to organize time well, prioritize tasks, and maintain a strong work ethic

• Client service excellence: Experience managing external stakeholders (brands/agencies) with contract compliance awareness

• Cross-functional cooperation: Demonstrated ability to orchestrate multi-departmental projects using agile methodologies

• Linguistic assets: Business-level English & Cantonese; Mandarin is a plus

• Technical edge:

• Proficiency in using HKTVmall-related platforms
• Advanced Excel modeling (PivotTables, Scenario Analysis)
• AI-powered analytics tools (e.g., ChatGPT for customer journey mapping) is a plus

E-commerce Manager - Platform Development and Online Marketing Focus

Job Description

Highlights

· E-Commerce management

· Digital marketing

· Product management

Responsibilities:

· Work closely with the Sales Team to develop and implement eCommerce strategy to increase online revenue and brand exposures.

· Develop and implement B2B warehouse standard operation procedures in e-Commerce channels and logistics

· Manage daily operations of own e-shops, order management, sales forecast, inventory planning, promotion arrangement and daily report.

· Communicate with buyers, logistics and tech teams on routine base

· Formulate digital marketing plan to improve traffic and conversion rate

· Set the strategic direction, oversee and co-ordinate all e-commerce activity through different media

Requirements

· Diploma or above in E-Commerce, Digital Marketing, Marketing, Business, IT or related field;

· 3 years relevant experience in e-Commerce / digital marketing

· Solid experience in building & managing websites and executing successful digital campaigns and driving online traffic and sales

· Experience in E-commence platform is preferred.

· A good team player

· Responsive, creative, well-organized, analytical, detail-minded, independent, self-initiate, hardworking and good personality

· Excellent communication and presentation skills.

· Good command of both written and spoken English and Chinese

Interest partry please whatsapp

Job Type: Full-time

Pay: $18, $41,198.00 per month

Experience:

• E-commerce: 1 year (Preferred)
• SEO / SEM: 1 year (Preferred)
• Marketing: 1 year (Preferred)

1、負責公司電商的整體運營,包括產品上架、推廣、維護等; 

2、製定銷售策略,商務對接、推廣計劃,運營策略,提高產品銷量;

3、熟悉電商平臺(HKTV Mall、亞馬遜、蝦皮等等)各項細則,遵守亞馬遜各項規則,保證賬號健康安全;

4、製定廣告預算和營銷方案並執行,提升店鋪流量,提高點擊率和瀏覽量; 提高商品曝光率和銷售量;

5、分析營銷數據,提交日報周報月報,跟蹤市場和行業動態,形成有效的運營策略;

6、搜集市場情報(競爭對手的價格、促銷手段、新品動態等),幫助決策和規劃;

7、負責區域內銷售及推廣工作,製定銷售計劃並落實執行,同時根據市場狀況進行推廣策略調整。

崗位要求:

1、大專及以上學歷,醫藥、中醫、藥學相關專業優先,5-10年香港電商經理工作經驗; 

2、熟悉各電商平臺的操作及規則,主要是HKTV Mall平台经验;

We are a well-established eCommerce company. Now we seek for an e-Commerce Operation Manager to meet our new business developments.

Job Duties:

• Supervise and oversee day-to-day operations of the office and warehouse in Hong Kong.
• Lead and mentor a team of 10 + e-Commerce professionals, providing guidance, performance feedback, and professional development opportunities.
• Build up the SOP of E-Commerce team, keep the morale of team members.
• Assist to lead and collaborate with internal teams, such as product development and logistic, to ensure seamless inventory management, timely order fulfillment, and efficient logistics operations.
• Manage and optimize the profit and loss (P&L) of the Amazon and other marketplaces , ensuring effective cost management and revenue growth.
• Develop and implement comprehensive strategies to drive sales on Amazon & other marketplaces. This includes optimizing product listings, utilizing effective marketing campaigns, and implementing pricing and promotional strategies.
• Develop and execute digital marketing initiatives, including search engine optimization (SEO) and pay-per-click (PPC) advertising, to increase brand visibility, drive traffic, and maximize conversions.
• Continuously monitor and analyze marketplace trends, customer feedback, and competitor activities to identify new opportunities and stay ahead of market changes.
• Ensure compliance with marketplace policies, guidelines, and standards, and stay informed about any changes or updates that may impact the shops' operations.
• Perform regular and ad-hoc projects assigned by management

Job Requirements

• Degree holder or above in Business Administration, Marketing, E-Commerce, Merchandising, or relevant subjects
• At least 8 years of practical experience in e-commerce fields, with at least 5 years supervisory experience in managing a team
• Having in-depth understandings with the rules, regulations and operations of Amazon Marketplace, and with hand-on experience will be a great advantage
• Familiar with digital marketing strategies and tactics including SEO and SEM is an advantage.
• Familiar in fashion or apparel retail online business is preferable
• Excellent bi-lingual writing and communication skills in English and Chinese
• Good ability to multi-task and work under pressure in a very dynamic and fast-paced environment
• Strong business sense with strategic thinking and analytical mind, creative and able to work under pressure

We offer competitive remuneration package to suitable candidate, including 5-day work, year end bonus, medical insurance, bank holidays, birthday leave and staff discount. Our working environment is energetic and friendly.

工作類型: 全職, 長期

薪酬: $30,000.00至$60,000.00(每月)

Work Location: 親身到場

Who we're looking for

We are seeking a detail-oriented and proactive Ecommerce Operations Manager to join our fast-growing team. In this hands-on role, you will manage daily ecommerce logistics, coordinate with 3PL partners, oversee inventory and returns, and ensure timely, cost-effective delivery to provide an exceptional customer experience.

The position is full-time in our Hong Kong office.

Responsibilities:

• Serve as the primary liaison with our 3PL partners to ensure seamless and efficient daily operations
• Oversee all aspects of ecommerce operations, including inventory stock-in, order fulfillment, shipping logistics, and issue resolution
• Coordinate closely with third-party logistics providers and carriers to guarantee timely, cost-effective deliveries
• Monitor and analyze shipping performance metrics, proactively identifying and implementing opportunities for improvement
• Manage the returns process by overseeing returns providers and coordinating with our 3PL to ensure smooth handling
• Lead and supervise physical returns processing activities at our 3PL facilities to maintain quality and efficiency

Who you are:

• Professionally fluent in English
• Bonus: Professionally fluent in Cantonese
• Experience level is flexible; we tailor the role to match your seniority and skills
• Detail-oriented with strong organizational and multitasking abilities
• Tech-savvy and quick to learn new software and tools
• A collaborative team player who works well with others
• Mature, responsible, and exercises sound judgment in decision-making
• Coachable, eager to learn, and committed to continuous personal and professional growth

E-Commerce and Marketing Manager

Aims to develop new business by set up on-line platform and new offices in China.  Currently seeking a highly motivated and strategic E-commerce & Marketing Manager to lead digital growth initiatives across the China and Hong Kong.  Based in Hong Kong, the role will be reporting to Senior leadership of the HK office. Frequent travelling to China is required.

Job Description

Key Responsibilities

This role is instrumental in expanding the brand's footprint on third-party e-commerce platforms, optimising performance marketing, and ensuring consistent brand execution across diverse markets including China and Hong Kong.

The ideal candidate will be responsible for launching new digital channels and develop Supplements and health products business.

Develop and implement comprehensive performance marketing strategies tailored to the China market.

Plan and execute promotional campaigns that drive traffic, increase conversion rates, and boost overall sales performance.

Continuously optimise product listings, brand storefronts, A+ content, and search engine strategies to enhance discoverability and user engagement.

Monitor competitor activity and marketplace trends to identify opportunities for differentiation and growth.

Manage relationships with external agencies and platform partners, including briefing, campaign execution, and post-campaign analysis.

Coordinate closely with internal sales and global brand teams to ensure alignment of digital marketing efforts with broader commercial objectives.

Lead quarterly and monthly performance reviews with partners to assess ROI and identify areas for improvement.

10.   Adapt global marketing assets to suit local market preferences, cultural nuances, and consumer behaviour while preserving the brand's premium positioning.

11.   Ensure consistent brand messaging, tone, and visual identity across all digital touch points, including product pages, banners, and social commerce.

12.   Collaborate with creative teams to develop localised content that resonates with target audiences.

13.   Use data analytics tools to generate actionable insights that inform campaign optimisation and strategic decision-making.

Requirements

• At least 10 years of hands-on experience in e-commerce marketing, digital performance campaigns, or marketplace brand management in the China market.  Retail operation and sales experience in Pharmaceutical industry is a must, gained from biotechnology firms is desirable.

• Degree holder in Marketing /e-commerce or equivalent

• Proven track record of managing third-party platforms or e-commerce platforms, including Xiaohongshu (小紅書), TikTok (抖音) and Tmall (天貓) is a must

• Strong analytical and PC skills (include Chinese word processing) with the ability to interpret complex data sets and translate them into effective marketing strategies.

• Experience in managing external agencies, media partners, or platform account managers.

• Excellent communication and project management skills, with the ability to work cross-functionally and influence stakeholders.

• Fluent in Mandarin; Cantonese and proficiency in English or other language is highly desirable.

Job Offer

The company will offer a competitive remuneration package and fringe benefits to the right candidate. Interested parties, please send a full resume stating your availability, present and expected salary to , Attn. Human Resources Manager.

Key Responsibilities

* Develop and manage integrated marketing campaigns across SEO, SEM, email, social media, and affiliate channels

* Optimize website performance and user experience to improve conversion rates

* Analyze data and KPIs to refine strategies and maximize ROI

* Collaborate with cross-functional teams including product, design, and sales to align messaging and promotions

* Manage paid media budgets and ensure efficient allocation across platforms

* Monitor market trends and competitor activity to identify growth opportunities

* Lead A/B testing initiatives to improve campaign effectiveness

* Oversee content creation for product pages, landing pages, and promotional materials

* Coordinate with external agencies and vendors for campaign execution

Qualifications

* Bachelor's degree in Marketing, Business, or related field

* 3–5 years of experience in digital or e-commerce marketing

* Strong understanding of performance marketing, analytics, and conversion optimization

* Proficiency in tools like Google Analytics, Meta Ads Manager, Shopify/Magento, and CRM platforms

* Excellent communication and project management skills

* Ability to thrive in a fast-paced, data-driven environment

Preferred Skills

* Experience in B2C e-commerce, especially in (industry: fashion, electronics, beauty, etc.)

* Familiarity with marketing automation tools and personalization strategies

* Knowledge of international e-commerce and localization best practices