70 E Commerce Manager jobs in Hong Kong

Join to apply for the E - Commerce Manager Hong Kong & Taiwan role at Emirates

Join to apply for the E - Commerce Manager Hong Kong & Taiwan role at Emirates

Job Purpose
We started out in 1985 with just two aircraft and handful of enthusiastic people. Now we have a team of over 60,000 and one of the largest fleets in the world. You could be part of our story and join us in our home city, Dubai. You’ll earn a tax-free salary and enjoy a competitive package of benefits. Our cosmopolitan team is built by people from over 160 nations. But wherever we’re from, there’s one thing we all share – a passion for travel. Our airline connects people to new places, experiences and cultures in 160 cities across six continents, and our route network is growing all the time. We have the only fleet of just A380 and Boeing 777 aircraft in the world, and we’ve won multiple awards for our on board experience. We’re looking for people from across the globe to join our team in a vast range of areas. Be part of Emirates and help us to create the future of travel.

Job Purpose
We started out in 1985 with just two aircraft and handful of enthusiastic people. Now we have a team of over 60,000 and one of the largest fleets in the world. You could be part of our story and join us in our home city, Dubai. You’ll earn a tax-free salary and enjoy a competitive package of benefits. Our cosmopolitan team is built by people from over 160 nations. But wherever we’re from, there’s one thing we all share – a passion for travel. Our airline connects people to new places, experiences and cultures in 160 cities across six continents, and our route network is growing all the time. We have the only fleet of just A380 and Boeing 777 aircraft in the world, and we’ve won multiple awards for our on board experience. We’re looking for people from across the globe to join our team in a vast range of areas. Be part of Emirates and help us to create the future of travel.
Responsible for Emirates E-Commerce (Emirates.com and OTA) revenue streams and activities in their respective Markets. Exploit the Internet as a sales, business development and customer interaction tool to reach the Commercial objectives set for the market. Work closely with the local Emirates Sales team to develop a localised E Commerce sales strategy including, direct marketing, pricing and management of all online activities. Manage and exploit all online Emirates functionality to increase usage in the local market. Management of all Emirates online products for direct consumers.

• In conjunction with the area/sales manager, implement and manage E-Commerce sales channels and strategies for Emirates.com and online travel agents.
• Promote the development and implementation of an online pricing strategy to achieve online sales targets in conjunction with the local Sales organization and the Pricing department. Liaise with all internal/ external stakeholders regularly to ensure all online campaign/channel activity initiatives are properly identified, communicated, planned, executed and measured and does comply with the local legal requirements. Co-ordinate with E-Commerce and Global Leisure Sales EGHQ on all offers. Continuously monitor competitor activity and review the pricing strategy to ensure the value proposition of the E-Commerce channel.
• Developing of market specific strategy to increase direct online sales, include management of eBase, e-mail communication, etc. Identify and manage business development relationships to increase online sales. Expand and manage local OTA Commercial relationships. Leverage the relationships to develop and implement activity to increase OTA revenue and market share. Implement commercial contracts and ensure that these and existing agreements are maintained and administered in a professional manner. Manage and ensure local incentive payments are dealt with promptly.
• Identify direct connect opportunities with OTAs and develop strategy to optimise distribution costs and efficiencies.
• Ensure smooth implementation and commercialization of all new online features and products in the local market. E.g. Online check-in, closed user group functionality, manage my booking etc. Ensure all fulfilment and payment processes are implemented, supported and managed according to guidelines set by E-Commerce EK HQ.
• With Corporate Communications manage online content of the local Emirates.com website. Updates of the campaign management tool and Salesforce.com with all online activities. Ensure the agreed Corporate Communications policy and process is adhered to for all OTA marketing/media activity.
• Development of the annual Sales and Marketing Plan for the local E-Commerce market. Creation of monthly and weekly report to E-Commerce and Global Leisure Sales HQ. Share knowledge and experience gained in local market across the network.
• Ensure that assigned secondary markets are properly serviced from a strategic point of view. In cooperation with the local office, design a country strategy, setting KPI?s, continuously review activities, report on performance and actively advise on opportunities leading to higher Online penetration.
• Develop and manage online Commercial Relationships within the Affiliate marketing program. Leverage the relationships to develop and implement activity to increase online conversions. Implement commercial contracts and ensure that these and existing agreements are maintained and administered in a professional manner. Manage and ensure local incentive payments or trigger threshold payment to affiliate networks are deals with promptly.
  

• Specific knowledge of the airline industry, FFP, OTAs and global distribution channels would be advantageous.
• A mandatory understanding of the internet, e-commerce, direct sales and marketing
• A systematic and logical approach to problem solving and a capacity to work around problems. Ability to adapt and respond quickly to a fast changing environment.
• Familiarity with best practices n web-based marketing is essential. Thorough knowledge of MS Office applications
  

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Sales and Business Development
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at Emirates by 2x

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Southern District, Hong Kong SAR 6 days ago

Wan Chai District, Hong Kong SAR 2 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

2 days ago Be among the first 25 applicants

• We can sponsor visas for qualified candidates!***

Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches.

Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.

We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.

Our company is rapidly scaling and we’re excited to expand our Hong Kong office by adding 10 new team members this year!

• A multicultural and inclusive team culture
• Talented and passionate colleagues committed to excellence
• A predictable 9am-6pm work schedule (night/weekend work exceedingly rare and only for the biggest emergencies)
• Accelerated career growth opportunities for high achievers
• Visa sponsorship for exceptional talent ready to join our family

We are seeking a detail-oriented and proactive Ecommerce Operations Manager to join our fast-growing team. In this hands-on role, you will manage daily ecommerce logistics, coordinate with 3PL partners, oversee inventory and returns, and ensure timely, cost-effective delivery to provide an exceptional customer experience.

The position is full-time in our Hong Kong office .

• Serve as the primary liaison with our 3PL partners to ensure seamless and efficient daily operations
• Oversee all aspects of ecommerce operations, including inventory stock-in, order fulfillment, shipping logistics, and issue resolution
• Coordinate closely with third-party logistics providers and carriers to guarantee timely, cost-effective deliveries
• Monitor and analyze shipping performance metrics, proactively identifying and implementing opportunities for improvement
• Manage the returns process by overseeing returns providers and coordinating with our 3PL to ensure smooth handling
• Lead and supervise physical returns processing activities at our 3PL facilities to maintain quality and efficiency

• Professionally fluent in English
• Bonus: Professionally fluent in Cantonese
• Experience level is flexible; we tailor the role to match your seniority and skills
• Detail-oriented with strong organizational and multitasking abilities
• Tech-savvy and quick to learn new software and tools
• A collaborative team player who works well with others
• Mature, responsible, and exercises sound judgment in decision-making
• Coachable, eager to learn, and committed to continuous personal and professional growth

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xPb81AeVVj

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Internet Publishing

Referrals increase your chances of interviewing at Linjer by 2x

Get notified about new Operations Manager jobs in Hong Kong, Hong Kong SAR .

2 days ago Be among the first 25 applicants

• We can sponsor visas for qualified candidates!***

Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches.

Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.

We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.

Our company is rapidly scaling and we’re excited to expand our Hong Kong office by adding 10 new team members this year!

• A multicultural and inclusive team culture
• Talented and passionate colleagues committed to excellence
• A predictable 9am-6pm work schedule (night/weekend work exceedingly rare and only for the biggest emergencies)
• Accelerated career growth opportunities for high achievers
• Visa sponsorship for exceptional talent ready to join our family

We are seeking a detail-oriented and proactive Ecommerce Operations Manager to join our fast-growing team. In this hands-on role, you will manage daily ecommerce logistics, coordinate with 3PL partners, oversee inventory and returns, and ensure timely, cost-effective delivery to provide an exceptional customer experience.

The position is full-time in our Hong Kong office .

• Serve as the primary liaison with our 3PL partners to ensure seamless and efficient daily operations
• Oversee all aspects of ecommerce operations, including inventory stock-in, order fulfillment, shipping logistics, and issue resolution
• Coordinate closely with third-party logistics providers and carriers to guarantee timely, cost-effective deliveries
• Monitor and analyze shipping performance metrics, proactively identifying and implementing opportunities for improvement
• Manage the returns process by overseeing returns providers and coordinating with our 3PL to ensure smooth handling
• Lead and supervise physical returns processing activities at our 3PL facilities to maintain quality and efficiency

• Professionally fluent in English
• Bonus: Professionally fluent in Cantonese
• Experience level is flexible; we tailor the role to match your seniority and skills
• Detail-oriented with strong organizational and multitasking abilities
• Tech-savvy and quick to learn new software and tools
• A collaborative team player who works well with others
• Mature, responsible, and exercises sound judgment in decision-making
• Coachable, eager to learn, and committed to continuous personal and professional growth

Powered by JazzHR

xPb81AeVVj

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Internet Publishing

Referrals increase your chances of interviewing at Linjer by 2x

Get notified about new Operations Manager jobs in Hong Kong, Hong Kong SAR .

Get AI-powered advice on this job and more exclusive features.

About Linjer

Founded in 2014,

About Linjer

Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches.

Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.

We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.

Our company is rapidly scaling and we’re excited to expand our Hong Kong office by adding 10 new team members this year!

What Linjer Offers

• A multicultural and inclusive team culture
• Talented and passionate colleagues committed to excellence
• Work/life balance with a predictable 9am-6pm work schedule
• The opportunity to make an impact with your work from day one
• Exposure to entrepreneurship in a stable business growing 100 %+ every year
• Accelerated career growth opportunities for high achievers

• Learn all of our customer care processes inside and out
• Conduct quality assurance for team members to support development and growth
• Onboarding new team members
• Handle and manage tickets via email/other platforms - especially escalated tickets
• Manage our content database and documentation
• Analyze trends in customer issues to highlight important themes in customer feedback to reduce the number of inbound inquiries
• Interact with our fulfillment warehouse to ensure timely and efficient delivery of orders
• Frequent reporting to monitor the performance of the team and plan resources
  
  

• You have excellent written English
• You have excellent judgement
• You're very organized and a great communicator
• You’re thorough and detail-oriented
• You love to help people
• You're coachable and dedicated to continuous personal improvement
• You’re tech literate and can learn new software with ease
• You’re passionate about our brand and about what we do
  
  

• Fluency in other languages
  
  

• Responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
• Work in a very dynamic environment and be part of an international team
• Personal development opportunities with the CEO
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Internet Publishing

Referrals increase your chances of interviewing at Linjer by 2x

Tsuen Wan District, Hong Kong SAR 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get AI-powered advice on this job and more exclusive features.

About Linjer
Founded in 2014,

About Linjer
Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches.
Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.
We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.
Our company is rapidly scaling and we’re excited to expand our Hong Kong office by adding 10 new team members this year!
What Linjer Offers

• A multicultural and inclusive team culture
• Talented and passionate colleagues committed to excellence
• Work/life balance with a predictable 9am-6pm work schedule
• The opportunity to make an impact with your work from day one
• Exposure to entrepreneurship in a stable business growing 100 %+ every year
• Accelerated career growth opportunities for high achievers

• Learn all of our customer care processes inside and out
• Conduct quality assurance for team members to support development and growth
• Onboarding new team members
• Handle and manage tickets via email/other platforms - especially escalated tickets
• Manage our content database and documentation
• Analyze trends in customer issues to highlight important themes in customer feedback to reduce the number of inbound inquiries
• Interact with our fulfillment warehouse to ensure timely and efficient delivery of orders
• Frequent reporting to monitor the performance of the team and plan resources
  

• You have excellent written English
• You have excellent judgement
• You're very organized and a great communicator
• You’re thorough and detail-oriented
• You love to help people
• You're coachable and dedicated to continuous personal improvement
• You’re tech literate and can learn new software with ease
• You’re passionate about our brand and about what we do
  

• Fluency in other languages
  

• Responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
• Work in a very dynamic environment and be part of an international team
• Personal development opportunities with the CEO
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Internet Publishing

Referrals increase your chances of interviewing at Linjer by 2x

Tsuen Wan District, Hong Kong SAR 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Digital Commerce DTC Acceleration & Planning Manager role at Ralph Lauren

Join to apply for the Digital Commerce DTC Acceleration & Planning Manager role at Ralph Lauren

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

This role plays a critical part in accelerating Ralph Lauren’s Digital Commerce growth across APAC by combining long-range, multi-channel strategic planning with full-funnel operational execution across our owned digital platforms (Web and App).

Approximately 50% of the role will focus on Digital Commerce Planning, where you will lead the Long-Range Planning (LRP) and monthly forecasting processes across the APAC region. You will act as the key liaison between market and regional teams to ensure planning accuracy, process consistency, and alignment with global standards.

The other 50% will focus on DTC Full Funnel Acceleration. You will work closely with marketing, media, merchandising, and market teams to develop and embed a full-funnel operating model that clearly defines the role of our DTC channels (Web and App). Your focus will be on maximizing brand moments that elevate the customer experience, strengthen brand equity, and drive conversion.

This role requires a strong balance of strategic thinking and operational execution—drawing on global best practices while adapting plans to the unique needs of each APAC market. Positioned at the intersection of commercial strategy, digital execution, and brand storytelling, you will ensure our owned digital channels deliver both immediate business impact and sustained long term brand value.

Responsibilities

• Shape and align the strategic priorities for brands, categories, and experiences within our owned digital channels.
• Define key brand moments and growth drivers for digital DTC commerce in partnership with Merchandising, Brand, Media and Digital teams to ensure a consistent DTC strategy that delivers customer and commercial value.
• Integrate DTC initiatives into market-level and regional Long-Range Plans.
• Full Funnel Growth Operating Model: Establish and embed an operating model across APAC that enables markets to plan and execute against key brand moments with clarity, focus, and measurable impact.
• Own and manage the APAC full-funnel campaign calendar, ensuring prioritization of key brand moments and a clear focus across markets.
• Design and implement an end-to-end operating model that brings together all key stakeholders (media, merchandising, marketing, site) to execute campaigns with consistency and operational rigor.
• Align planning processes and performance KPIs across functions and markets to ensure accountability and transparency.
• Champion a test-and-learn culture, supporting in-season agility and structured post-campaign reviews to capture learnings and continuously improve execution.
• Facilitate global knowledge sharing by applying learnings from global teams, while contributing APAC insights back into global frameworks.
  

• 6–8 years’ experience in digital planning, ecommerce, or digital strategy, ideally within a regional or matrixed organization.
• Experience in Strategic Planning or Business Planning & Forecasting, ideally within Ecommerce.
• Proven experience aligning marketing, media, merchandising, and content into a cohesive digital execution plan across the full customer funnel.
• Demonstrated ability to foster a test-and-learn culture and drive iterative improvements across digital journeys and content execution.
• Highly collaborative with excellent communication and stakeholder management skills.
• Analytical, commercially minded, and data-driven in approach to prioritization.
• Passionate about brand storytelling and delivering premium digital experiences at scale.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Retail Apparel and Fashion

Referrals increase your chances of interviewing at Ralph Lauren by 2x

New Territories, Hong Kong SAR 5 days ago

Wan Chai District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Digital Commerce DTC Acceleration & Planning Manager role at Ralph Lauren

Join to apply for the Digital Commerce DTC Acceleration & Planning Manager role at Ralph Lauren

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
This role plays a critical part in accelerating Ralph Lauren’s Digital Commerce growth across APAC by combining long-range, multi-channel strategic planning with full-funnel operational execution across our owned digital platforms (Web and App).
Approximately 50% of the role will focus on Digital Commerce Planning, where you will lead the Long-Range Planning (LRP) and monthly forecasting processes across the APAC region. You will act as the key liaison between market and regional teams to ensure planning accuracy, process consistency, and alignment with global standards.
The other 50% will focus on DTC Full Funnel Acceleration. You will work closely with marketing, media, merchandising, and market teams to develop and embed a full-funnel operating model that clearly defines the role of our DTC channels (Web and App). Your focus will be on maximizing brand moments that elevate the customer experience, strengthen brand equity, and drive conversion.
This role requires a strong balance of strategic thinking and operational execution—drawing on global best practices while adapting plans to the unique needs of each APAC market. Positioned at the intersection of commercial strategy, digital execution, and brand storytelling, you will ensure our owned digital channels deliver both immediate business impact and sustained long term brand value.
Responsibilities

• Shape and align the strategic priorities for brands, categories, and experiences within our owned digital channels.
• Define key brand moments and growth drivers for digital DTC commerce in partnership with Merchandising, Brand, Media and Digital teams to ensure a consistent DTC strategy that delivers customer and commercial value.
• Integrate DTC initiatives into market-level and regional Long-Range Plans.
• Full Funnel Growth Operating Model: Establish and embed an operating model across APAC that enables markets to plan and execute against key brand moments with clarity, focus, and measurable impact.
• Own and manage the APAC full-funnel campaign calendar, ensuring prioritization of key brand moments and a clear focus across markets.
• Design and implement an end-to-end operating model that brings together all key stakeholders (media, merchandising, marketing, site) to execute campaigns with consistency and operational rigor.
• Align planning processes and performance KPIs across functions and markets to ensure accountability and transparency.
• Champion a test-and-learn culture, supporting in-season agility and structured post-campaign reviews to capture learnings and continuously improve execution.
• Facilitate global knowledge sharing by applying learnings from global teams, while contributing APAC insights back into global frameworks.
  

• 6–8 years’ experience in digital planning, ecommerce, or digital strategy, ideally within a regional or matrixed organization.
• Experience in Strategic Planning or Business Planning & Forecasting, ideally within Ecommerce.
• Proven experience aligning marketing, media, merchandising, and content into a cohesive digital execution plan across the full customer funnel.
• Demonstrated ability to foster a test-and-learn culture and drive iterative improvements across digital journeys and content execution.
• Highly collaborative with excellent communication and stakeholder management skills.
• Analytical, commercially minded, and data-driven in approach to prioritization.
• Passionate about brand storytelling and delivering premium digital experiences at scale.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Retail Apparel and Fashion

Referrals increase your chances of interviewing at Ralph Lauren by 2x

New Territories, Hong Kong SAR 5 days ago

Wan Chai District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Accenture Song – Commerce Delivery Lead Senior Manager role at Accenture

2 days ago Be among the first 25 applicants

Join to apply for the Accenture Song – Commerce Delivery Lead Senior Manager role at Accenture

Get AI-powered advice on this job and more exclusive features.

We are seeking a dynamic and strategic Delivery Lead to serve as the primary client contact point for project success, strategy, and deployment. This role focuses on driving team growth, providing advisory on eCommerce strategy, and ensuring the seamless operation and enhancement of Direct-to-Consumer (DTC) websites. The ideal candidate will possess a strong background in eCommerce, premium category experience, market expansion, sales growth, and strategy consulting.

Key Responsibilities:

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Business Consulting and Services

Referrals increase your chances of interviewing at Accenture by 2x

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Sha Tin District, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Accenture Song – Commerce Delivery Lead Senior Manager role at Accenture

2 days ago Be among the first 25 applicants

Join to apply for the Accenture Song – Commerce Delivery Lead Senior Manager role at Accenture

Get AI-powered advice on this job and more exclusive features.

We are seeking a dynamic and strategic Delivery Lead to serve as the primary client contact point for project success, strategy, and deployment. This role focuses on driving team growth, providing advisory on eCommerce strategy, and ensuring the seamless operation and enhancement of Direct-to-Consumer (DTC) websites. The ideal candidate will possess a strong background in eCommerce, premium category experience, market expansion, sales growth, and strategy consulting.
Key Responsibilities:

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Business Consulting and Services

Referrals increase your chances of interviewing at Accenture by 2x

Get notified about new Delivery Lead jobs in Hong Kong, Hong Kong SAR .

Sha Tin District, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.