What Jobs are available for Ecommerce Operations in Hong Kong?

Job Description

As the Digital Commerce & Strategy Manager, you will lead our new team, driving the e-commerce strategy and overseeing all online sales initiatives for Supergo's portfolio of brands. This pivotal role is responsible for setting performance goals, ensuring a seamless O2O customer experience, and ultimately, growing our digital revenue streams.

What You'll Be Doing

• Develop and implement a comprehensive e-commerce strategy, establishing sales targets and performance KPIs for our online stores.
• Act as the primary liaison between the digital commerce team and internal departments, including Brand Management and Retail Sales & Operations, to align on promotions and new product launches.
• Oversee all digital marketing efforts, including SEO, paid ads, and social media campaigns, to drive traffic and customer acquisition.
• Analyze e-commerce performance metrics, and create detailed reports to inform data-driven strategic decisions.
• Manage the team's budget, ensuring a strong return on investment (ROI) across all digital channels.
• Lead and mentor the e-commerce operations and digital marketing specialists, fostering a collaborative and high-performing team.

What We're Looking For

• Proven track record of driving significant online sales growth and managing e-commerce platforms.
• Experience with e-commerce platforms like Shopline, Shopify, and HKTVmall is highly desirable.
• Exceptional leadership, communication, and analytical skills.
• Familiarity with O2O retail concepts and a passion for creating seamless customer experiences.
• Proficiency in English and Cantonese; knowledge of Mandarin is a plus.

What we offer

We offer competitive remuneration, opportunities for career progression, and a supportive team environment. Our employees enjoy benefits including comprehensive medical coverage, staff discount, and ongoing training and development programs.

Responsibilities:

• Strategic Long-Range (LRP) & Monthly Planning:Own the Digital LRP and monthly forecasting process, partnering with markets to build accurate, consistent, and standardized plans.

• Lead the APAC Digital LRP process, ensuring adoption of standardized tools, timelines, and methodologies.

• Consolidate market submissions into a cohesive regional view for senior leadership (Digital, MD, CFO).
• Manage the monthly reforecasting cycle across all APAC markets, ensuring accuracy and cross-functional alignment.
• Partner with local eCommerce and Finance teams to integrate forecasts into business reviews and systems.
• Ensure clear & consistent digital commerce reporting across APAC and compliance with global reporting standards.

• Support global reporting & planning initiatives (e.g., Global Digital Dashboard), ensuring APAC inputs are timely, accurate, and aligned.

• DTC Acceleration:Define the commercial ambition and strategic role of Ralph Lauren's DTC Webstore and App across APAC markets.

• Shape and align the strategic priorities for brands, categories, and experiences within our owned digital channels.

• Define key brand moments and growth drivers for digital DTC commerce in partnership with Merchandising, Brand, Media and Digital teams to ensure a consistent DTC strategy that delivers customer and commercial value.

• Integrate DTC initiatives into market-level and regional Long-Range Plans.

• Full Funnel Growth Operating Model:Establish and embed an operating model across APAC that enables markets to plan and execute against key brand moments with clarity, focus, and measurable impact.

• Own and manage the APAC full-funnel campaign calendar, ensuring prioritization of key brand moments and a clear focus across markets.

• Design and implement an end-to-end operating model that brings together all key stakeholders (media, merchandising, marketing, site) to execute campaigns with consistency and operational rigor.
• Align planning processes and performance KPIs across functions and markets to ensure accountability and transparency.
• Champion a test-and-learn culture, supporting in-season agility and structured post-campaign reviews to capture learnings and continuously improve execution.
• Facilitate global knowledge sharing by applying learnings from global teams, while contributing APAC insights back into global frameworks.

Requirement:

• 6–8 years' experience in digital planning, ecommerce, or digital strategy, ideally within a regional or matrixed organization.
• Experience in Strategic Planning or Business Planning & Forecasting, ideally within Ecommerce.
• Proven experience aligning marketing, media, merchandising, and content into a cohesive digital execution plan across the full customer funnel.
• Demonstrated ability to foster a test-and-learn culture and drive iterative improvements across digital journeys and content execution.
• Highly collaborative with excellent communication and stakeholder management skills.
• Analytical, commercially minded, and data-driven in approach to prioritization.
• Passionate about brand storytelling and delivering premium digital experiences at scale.

Responsibilities:

• Supervise daily logistics activities across key stages (Leg 1, Leg 2, and Leg 3) to ensure efficiency and compliance with SLAs outlined in contracts with key accounts.
• Promptly address operational issues arising from both local and overseas hubs to minimize disruptions.
• Provide proactive, actionable recommendations for enhancing processes and achieving operational excellence.
• Represent the company and its brand with customers, conducting regular review meetings to build strong relationships founded on quality service and sustainable operations
• Maintain robust communication channels with key accounts and vendors.
• Leverage data analytics to inform decision-making and pinpoint areas for enhancing operations and supply chain efficiency.
• Monitor financial performance and manage data exchanges related to billing and service penalties
• Assist with billing reports and project implementation for key accounts.
• Ensure seamless integration and transition of new projects into existing operations.
• Demonstrate high levels of responsibility and professionalism.
• Proactively take on additional responsibilities and maintain a positive attitude under pressure.

Requirements:

• Bachelor's degree or higher in Supply Chain, Logistics, Transportation Management, Business Analytics, or related field.
• 5-8 years of relevant experience, preferably in e-commerce logistics, with a proven track record in operations management across core stages (Leg 1, Leg 2, and Leg 3).
• Strong knowledge of e-commerce logistics, freight forwarding, and courier business.
• Excellent numerical, analytical, communication, and interpersonal skills.
• Fluent in English, Mandarin, and Cantonese.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, PowerBI).
• Ability to multitask, meet deadlines, and work independently under pressure.
• Immediate availability preferred.

*Feel free to send your resume to WhatsApp Raymond for further action.*

Company Description

By Angi is a fine jewelry house redefining luxury with high-end, lab-grown diamond jewelry of uncompromising quality and artistry. Our mission, "Luxury Without Limits," is reflected in our accessible elegance and exceptional craftsmanship, comparable to the world's finest jewelers.

Role Description

This is a full-time role for a Performance Marketing & Social Media Ads Specialist located on-site in Hong Kong. We're looking for a
results-driven digital marketing specialist
who lives and breathes Meta Ads, paid traffic, and conversion funnels. If you're obsessed with analytics and aesthetics - and can transform clicks into actual sales - this role is for you.

What you'll do

• Strategize, build, and manage
  Meta (Instagram + Facebook) ad campaigns
  focused on
  traffic, conversions, and retargeting
  .
• Collaborate with the founder and content team to align creative storytelling with performance goals.
• Manage our
  Shopify website
  including - product upload, seasonal promotions and updating visuals on a bi-weekly basis
• Identify new opportunities in
  paid search, remarketing, influencer amplification, and email retargeting
  .
• Maintain
  customer communication
  — reply to inquiries, send follow-ups, and build relationships via email.

Qualifications

• 1–2 years of experience in
  e-commerce or digital marketing
  , ideally in fashion, beauty, or jewellery.
• Solid knowledge of
  Shopify
  (product setup, discount codes, site layout, analytics).
• Familiar with
  Meta Ads Manager
  and paid-campaign coordination.
• Experience using
  Klaviyo
  ,
  Mailchimp
  , or similar tools for email automation.
• Organized, proactive, and detail-oriented — you love keeping a brand's online presence sharp and up-to-date.
• Bonus: Experience with
  Google Ads
  ,
  Canva
  , or
  basic photo editing
  .

Why Join Us

• Be part of a
  growing luxury brand
  with global ambition.
• Work directly with the
  founder
  on brand direction and strategy.
• Learn the full ecosystem — from Shopify management to campaign execution.
• Creative, fast-moving environment where your ideas make real impact.

To Apply:

Send your CV + brief note on why you'd be a great fit to

Subject:
E-Commerce & Digital Marketing Assistant – Your Name

Bimbo Concept is a unique family-oriented store in Hong Kong that combines the joy of shopping with a vibrant playroom experience. We specialize in offering a curated selection of high-quality and lifestyle products designed for families, creating a welcoming environment where parents and children can enjoy their time together. Our store not only provides delicious treats but also serves as a community hub where families can connect, play, and explore. At Bimbo Concept, we are dedicated to fostering creativity, engagement, and memorable experiences for our customers. We are seeking passionate individuals to join our team, who share our commitment to quality and family values as we continue to grow.

Responsibilities

• Responsible for daily operations including order fulfillment, product listing, product information and promotion updates, inventory replenishment for e-shops and marketplace
• Prepare E-marketing collateral such as EDM, website banner, social media graphic etc
• Work closely with internal parties and external parties e.g marketing agencies for the assets design according to monthly plan and ensure proper execution of the layout and related digital assets
• Set up processes to improve our e-commerce operations if necessary
• Support to develop the social media presence in China with our digital marketing agency

Requirements

• 3 years or above relevant experience
• Experience in E-com or Retail Merchandising
• Able to work independently, under pressure and to work on multiple projects with tight schedule.
• Strong entrepreneur mindset.
• Excellent command of both written and spoken English and Chinese
• Immediate availability would be an advantage.
• Knowledge of online platform & marketplace operations such as product listing, content maintenance, advertisement placement such as Meta / FB Ads, Google Ads, SEO.
• Good knowledge of WC/LRB is a plus
• UI/UX design is a plus

Benefits:

• 5-day work week
• Medical insurance coverage
• Public Holiday
• 12 days paid Annual Leave
• Birthday Leave
• Staff purchase discount

Come and join us

Be remarkable. Be yourself.

Why should you join us?

At FORTRESS, we believe in our people, teamwork and the importance of your personal growth. If you are seeking for an opportunity to join the leading O+O retailer in Hong Kong with around 70 retail stores in Hong Kong and Macau, the FORTRESS family is eager to welcome you

You can enjoy:

• Comprehensive medical and life insurance coverage, including your spouse and children
• Exclusive staff discounts for you and your spouse
• Convenient office location with less than 5-minute walk from the MTR station
• Access to a well-equipped gym room located in your workplace
• Onsite clinic and lactation room
• Play zone with multi-game table and board games for team gatherings and unwinding

This role focuses on:

• Plan, develop, and execute promotional strategies and campaigns based on performance metrics, market trends, and business objectives
• Coordinate and manage communication across internal teams, external partners, and channels to ensure timely promotion rollout and maximum performance
• Track, analyze, and report on promotion performance, including key metrics such as conversion rates, engagement, and ROI, to optimize future executions

This job is a good fit for you if are:

• an INNOVATOR– you are good at designing new solutions and tend to think in a non-linear way. You view challenges as opportunities to change direction and explore what's 'new and different'.
• a CHANGE CHAMPION – you are highly adaptable to change, work quickly and always bring the fun.
• a COLLABORATOR – you explore outside resources and develop contacts that may be helpful to the team. You are high energy and outgoing. You value diverse opinions and love to collaborate.

Success will depend on:

• Bachelor's degree with at least two years of experience in digital marketing or eCommerce
• Strong ability to plan, execute, and analyze promotional campaigns with a focus on data-driven decision-making and cross-functional communication
• Experience in Google Analytics, Google Ads, Meta Ads Manager for promotion tracking and optimization
• Excellent written and verbal communication skills to collaborate effectively with internal teams and external vendors for seamless promotion delivery

What is holding you back?

Grasp this opportunity and don't let this great chance to shape your life slip away

Apply now

A rewarding remuneration package will be offered to the successful candidate. Interested parties please forward detailed resume stating expected salary by email to us.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the AS Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.

Recruit Ref: L

Posting Date:

Eternal Optical & Perfumery (Far East) Limited

E-Commerce cum Digital Marketing Executive

Responsibilities:

• Hands-on experience on web development using Shopify with html & CSS
• Maintain e-commerce platform updated in line with digital campaign launch
• Utilize Google Digital Tools for web platform such as Google My Business, Google Search Console, Google Ads,GA4
• Knowledge on Search Engine Optimization (SEO) would be advantage
• Capable of optimizing ROI & ROAS on Google Ads Network
• Perform tasks on graphic design & artwork creation on campaign visuals
• Update on social media postings with creative strategy & copy write-up
• Willing to achieve ad hoc workload on tight schedule

Requirements:

• Bachelor's degree in Business Administration, Marketing, Digital Marketing or related discipline
• Minimum 2 years' relevant experience in E-commerce/digital marketing
• Experience in creating on social media content with visuals production is a plus
• Proficient in Adobe CS, including Adobe Illustrator, Photoshop
• Knowledge in web buildup/development experience
• Candidate with more experience will be consider as senior position

Our company is committed to providing equal opportunities to all qualified job applicants. If you are interested in joining our team, please send us your CV to apply.

We offer performance bonuses, annually increasing vacation days, and various types of leave, including birthday leave, marriage leave, compassionate leave, and adoption leave. Our comprehensive medical benefits include outpatient care, hospitalization, and dental services. Additionally, we provide quarterly free goods, staff purchase discounts, career advancement opportunities, and a competitive salary for the right candidate.

All personal data collected will be handled with strict confidentiality and used solely for recruitment purposes. Unsuccessful applications will be disposed of after three months.

Applicants have the right to access and amend the personal data submitted in their application. For any inquiries regarding personal data, please contact the Human Resources Department.

Industry:

Health Care

Job Category / Function:

Marketing / Public Relations (Marketing - Digital Marketing)

Fresh Graduate (Marketing - General / Support)

Job Position Level:

General

Employment Term:

Full Time

Min. Edu. Level Req:

Bachelor

Minimum QF Level attained:

-

Total Working Exp:

-

Salary(HKD):

-

Location:

Kwun Tong District / Kowloon Bay

Benefits:

Birthday Leave

Marriage Leave

Performance Bonus

Responsibilities:

• Hands-on experience on web development using Shopify with html & CSS
• Maintain e-commerce platform updated in line with digital campaign launch
• Utilize Google Digital Tools for web platform such as Google My Business, Google Search Console, Google Ads,GA4
• Knowledge on Search Engine Optimization (SEO) would be advantage
• Capable of optimizing ROI & ROAS on Google Ads Network
• Perform tasks on graphic design & artwork creation on campaign visuals
• Update on social media postings with creative strategy & copy write-up
• Willing to achieve ad hoc workload on tight schedule

Requirements:

• Bachelor's degree in Business Administration, Marketing, Digital Marketing or related discipline
• Minimum 2 years' relevant experience in E-commerce/digital marketing
• Experience in creating on social media content with visuals production is a plus
• Proficient in Adobe CS, including Adobe Illustrator, Photoshop
• Knowledge in web buildup/development experience
• Candidate with more experience will be consider as senior position

Our company is committed to providing equal opportunities to all qualified job applicants. If you are interested in joining our team, please send us your CV to apply.

We offer performance bonuses, annually increasing vacation days, and various types of leave, including birthday leave, marriage leave, compassionate leave, and adoption leave. Our comprehensive medical benefits include outpatient care, hospitalization, and dental services. Additionally, we provide quarterly free goods, staff purchase discounts, career advancement opportunities, and a competitive salary for the right candidate.

All personal data collected will be handled with strict confidentiality and used solely for recruitment purposes. Unsuccessful applications will be disposed of after three months.

Applicants have the right to access and amend the personal data submitted in their application. For any inquiries regarding personal data, please contact the Human Resources Department.

Come and join a Winning Team

Be Remarkable. Be Yourself

Why Should You Join Us?

At AS Watson, we believe in our people, in teamwork and the importance of your personal growth. If you are looking for the opportunity to join our award-winning international family with over 17,000 stores across 31 markets in Asia and Europe, the ASW family welcomes you…

You can enjoy :

• Conveniently located in Whampoa, less than 5 min. walk from MTR
• Cozy office with contemporary design
• Comprehensive Medical and Life insurance coverage, including your spouse and children

Role Purpose:

We are a leading Health & Beauty retailer in Asia committed to empowering customers through innovative, high-quality products and seamless digital experiences. As we intensify our O+O experience across Asia, we seek a visionary Assistant Online Business Manager to drive strategic product initiatives that enhance our online business and elevate customer satisfaction. The Assistant Online Business Manager supports the Manager in overseeing the entire product lifecycle—from ideation to launch and post-launch optimization. This role is pivotal in ensuring product-market fit, timely delivery, and cross-functional alignment.

A typical day in this Role: 

• Lead the full product development lifecycle ensuring high-quality, on-time delivery aligned with business goals.
• Optimize processes to enhance efficiency, reduce time-to-market, and maintain compliance with regional regulations.
• Collaborate with stakeholders to define annual roadmaps, prioritizing initiatives that align with business objectives.
• Conduct market research, analyze consumer trends, and benchmark competitors to identify opportunities for new and existing product enhancements.
• Monitor industry trends and adopt best practices to ensure platform competitiveness in Asia's dynamic markets.
• Act as the primary liaison between regional and local BUs to harmonize features, avoid duplication, and leverage shared resources.
• Design and execute data-driven launch strategies to maximize sales, customer engagement, and retention.
• Support ad-hoc strategic projects as assigned by the line manager.

This job is a good fit for You if:

• You are a COMMUNICATOR.  You have an ability to pick up on people's underlying motivations and these insights makes you persuasive and inspiring.
• You are an EVALUATOR. You analyze information and ideas both from within and outside the team and study your feasibility in terms of the team's objectives.
• You are a COMMANDER.  You take the initiative and tend to start discussions and move groups into new areas of exploration, towards the goal.
• You are a PROBLEM SOLVER.  You make decisions based on evidence-based opinions.
• You are a BIG PICTURE THINKER. You are a big fan of brainstorming and collaborative idea generation. You stay up to date on trends and are always open to new possibilities.

Success will depend on:

• Academic background in Business, Technology, E-Commerce or related field.
• Solid work experience in product management, with a focus on eCommerce platforms, marketplaces, or digital retail (eCommerce, Health & Beauty or Retail industry experience is a strong advantage).
• Proven track record of leading teams and managing cross-functional projects from ideation to launch, and optimizing development lifecycle processes.
• Strong knowledge of eCommerce ecosystems and familiarity with product development lifecycle and data-driven decision-making.
• Ability to thrive in a fast-paced, multicultural environment with competing deadlines; exceptional organizational, problem-solving, and analytical abilities.
• Excellent oral and written English skills; proficiency in Mandarin and Cantonese.

What is holding you back?

Grasp this opportunity and don't let this great chance to shape your life slip away

Apply now

Interested parties, please send your resume with current and expected salary package to our Company's email.  

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the AS Watson Group.