2 Emergency Services jobs in Hong Kong
Customer Services Executive (Customer Emergency Services Centre) (Ref: SC-CESC-CSE-LI)
Posted 13 days ago
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Job Description
4 days ago Be among the first 25 applicants
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Lighting up the homes and businesses of Hong Kong since 1890, HK Electric has a long record of providing a safe and highly reliable electricity supply at a reasonable price to customers on Hong Kong and Lamma islands. Since 1997, its power supply reliability rating has been maintained at over 99.999% - one of the best records in the world.
A career in HK Electric is far more than a job. We provide promising and long-term career paths for our employees and enable them to grow with the Company, display their talents and achieve their aspirations.
Responsibilities:
Reporting to the Customer Services Manager, the appointee will mainly perform the following responsibilities:
- To provide customer services via telephone in the Customer Emergency Services Centre in relation to electricity account and power supply matters
- To liaise with internal parties to follow up the customer enquiries and maintain proper records
- To perform 24-hour shift duty and act as a backup person to receive telephone calls in case of emergency such as turbulent weather
Requirements:
- A Higher Diploma/ Associate Degree/ Bachelor's Degree or
- Form 7 or 5 subjects at level 3 and above in HKDSE including English and Chinese, with a minimum of 1 year’s relevant experience
- Good command of English and Chinese languages, both spoken and written (Putonghua an advantage)
- Higher academic qualification or previous experience in Customer Services / Call Centre is a definite advantage
Applicants not invited for interview within two months from the application date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.
We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.
Seniority level- Seniority level Associate
- Employment type Full-time
- Job function Customer Service
- Industries Utilities
Referrals increase your chances of interviewing at The Hongkong Electric Co., Ltd. (HK Electric) by 2x
Get notified about new Customer Service Executive jobs in Hong Kong, Hong Kong SAR .
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#J-18808-LjbffrCustomer Services Executive (Customer Emergency Services Centre) (Ref: SC-CESC-CSE-LI)
Posted 6 days ago
Job Viewed
Job Description
4 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Lighting up the homes and businesses of Hong Kong since 1890, HK Electric has a long record of providing a safe and highly reliable electricity supply at a reasonable price to customers on Hong Kong and Lamma islands. Since 1997, its power supply reliability rating has been maintained at over 99.999% - one of the best records in the world.
A career in HK Electric is far more than a job. We provide promising and long-term career paths for our employees and enable them to grow with the Company, display their talents and achieve their aspirations.
Responsibilities:
Reporting to the Customer Services Manager, the appointee will mainly perform the following responsibilities:
- To provide customer services via telephone in the Customer Emergency Services Centre in relation to electricity account and power supply matters
- To liaise with internal parties to follow up the customer enquiries and maintain proper records
- To perform 24-hour shift duty and act as a backup person to receive telephone calls in case of emergency such as turbulent weather
Requirements:
- A Higher Diploma/ Associate Degree/ Bachelor's Degree or
- Form 7 or 5 subjects at level 3 and above in HKDSE including English and Chinese, with a minimum of 1 year’s relevant experience
- Good command of English and Chinese languages, both spoken and written (Putonghua an advantage)
- Higher academic qualification or previous experience in Customer Services / Call Centre is a definite advantage
Applicants not invited for interview within two months from the application date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.
We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.
Seniority level- Seniority level Associate
- Employment type Full-time
- Job function Customer Service
- Industries Utilities
Referrals increase your chances of interviewing at The Hongkong Electric Co., Ltd. (HK Electric) by 2x
Get notified about new Customer Service Executive jobs in Hong Kong, Hong Kong SAR .
Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Customer Service Supervisor / Officer (Serviced Apartment)Central & Western District, Hong Kong SAR 3 weeks ago
Client Relationship Officer | Fintech | Hong Kong Customer Services Officer (1-Year contract) Customer Service Officer, INV Specialist Digital Service Officer (12-month Renewable Contract)Wan Chai District, Hong Kong SAR 1 week ago
Customer Service Representative (5 days) CUSTOMER SERVICE - shipping company / forwarder / logistics / container feeder (Sheung Wan/5 days work)Central & Western District, Hong Kong SAR 4 days ago
Wan Chai District, Hong Kong SAR 2 weeks ago
Head of marketing (Hong Kong Premier Shopping Mall) Customer Service, Assistant Manager (More than 1 opening)Wan Chai District, Hong Kong SAR 1 month ago
Customer Service Officer, Multiple Openings!Wan Chai District, Hong Kong SAR 3 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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