33 Employee Engagement jobs in Hong Kong

Guest Engagement Officer

Nina Hospitality

Posted 10 days ago

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Date: 9 Aug 2025

Business Unit: Nina Hotel Kowloon East, HK

Company: Chinachem Group

Job Overview

Perform guest check-in and check-out duties as according to Standard Operation Procedure of hotel and handle guest enquiries in an attentive and courteous manner.

Responsibilities

  • Greet and welcome the guests with standard courteous phases.
  • Handle registration with arrival guest and reconfirm the booking details.
  • Introduce hotel facilities and in-house promotion packages to maximize hotel revenue with upselling techniques.
  • Assist in room assignment as according to guest special request, VIP guest and regular guest preference.
  • Explain the deposit policy and collect deposit from guest.
  • Issue room key according to the room assignment.
  • Any other relevant projects and duties as assigned by superior.

Requirements

  • Diploma or Degree holder of Hotel Management or related disciplines
  • Good command of spoken and written English and Chinese
  • Knowledge of Epitome PMS would be an advantage
  • Good knowledge in using Microsoft Word, Excel and Power Point

Personal Data Privacy

We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.

The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information. It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Group Human Resources Department directly at 2280 2722.

We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within the Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.

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Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Hospitality

Referrals increase your chances of interviewing at Nina Hospitality by 2x

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Kwun Tong District, Hong Kong SAR 1 month ago

Senior Officer, Corporate Responsibility

Kwun Tong District, Hong Kong SAR 9 months ago

Officer, Corporate Communication Services

Kowloon City District, Hong Kong SAR 2 weeks ago

Project Officer (Temporary Appointment) (two posts) (Ref. 250715004) Assistant Manager to Senior Manager, Counterparty Risk, Risk Management Dept

Kwun Tong District, Hong Kong SAR 1 month ago

Officer, Lifestyle Relationship Manager (Affluent Cards)

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 5 days ago

Kwun Tong District, Hong Kong SAR 3 months ago

Executive Officer (three posts) (Ref. 250702010) Officer, Air Management and Innovation (Ref: GID193/25, 10515)

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 4 days ago

Officer, Service Analyst (Contact Center)

Kowloon City District, Hong Kong SAR 2 weeks ago

Assistant Manager / Senior Officer, Client Solutions

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Client Engagement Coordinator

Burberry

Posted 10 days ago

Job Viewed

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Job Description

Direct message the job poster from Burberry

Talent Acquisition Lead at Burberry | APAC Talent Acquisition | Luxury Retail

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

Supporting the HKMO team, this role’s key purpose is to support the Client Engagement and Training Managers in execution of all programs and initiatives in the area of customer retention, new client acquisition, client appointment, prospecting, ROI across Client Engagement events and training initiatives co-ordination.

KEY RESPONSIBILITIES

CLIENT ENGAGEMENT STRATEGY

  • Assist Client Engagement Team in execution, follow up and monitoring global and regional client strategy and plans
  • Participate in the development of communication and training material on CVM initiatives for retail teams
  • Pro-active in proposing, creating and executing actions that drives the key CVM KPI (Elite growth)

CLIENT DATA, OUTREACH & REPORTING

  • Work with Client Engagement Team and Retail to elevate quality of data capture, with a view to enhancing retention and client prospecting
  • Design and compile regular CVM reports, conduct KPI performance analysis and propose recommendations for Client Engagement Team to optimise and enhance actions

CLIENT RETENTION TOOLS, EXPERIENCES & GIFTING ACTIVITIES

  • Assist Client Engagement Manager in rollout and implementation of corporate CVM tools and programs
  • Manage and maintain ongoing experiences and gifting offers to drive brand loyalty and retention
  • Develop and enhance HKMO specific tools and programs to improve client communication, experience and retention
  • Working in partnership with Retail Operations & Training teams to ensure all stores receive and are able to use all CVM tools
  • Co-ordinate feedback from stores and follow up on enquiries and issues that may arise from CVM tools usage

TRAINING CO-ORDINATION

  • Working with Training Manager to organise training schedules, facilities bookings, logistics arrangement and co-ordination
  • Assist in the preparation of training material- proof reading, translation, data entry
  • Co-ordinate of training schedules, topics and agendas between other office functions

OPERATIONS & ADMINISTRATION

  • Maintain orderly records of all initiatives, events and projects
  • Co-ordinate invoice and payment between external vendors and Finance Team
  • Assist Client Engagement Manager to ensure operational regional compliance of CRM activities for HKMO

PERSONAL PROFILE

  • 2-3 year minimum experience in Client Engagement and or Training Role
  • Strong Analytical Skills
  • Project Management Experience
  • Retail Experience preferred

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing, Training, and Administrative
  • Industries Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Burberry by 2x

Get notified about new Customer Relationship Management Coordinator jobs in Hong Kong, Hong Kong SAR .

Marketing Technology Assistant / Executive - Fresh Graduates Welcome

Central & Western District, Hong Kong SAR 2 weeks ago

Digital Performance Executive (Fresh Graduate Welcome) Assistant Product Manager / Product Manager, Brand Marketing Loyalty Programme Officer (Operation & Fulfillment) Digital Performance Specialist/ Senior Digital Performance Specialist Assistant Marketing Manager (Performance Marketing)

Wan Chai District, Hong Kong SAR 6 days ago

Assistant Digital Innovation and Growth Manager (Program Coordination) - Renewable Contract

Wan Chai District, Hong Kong SAR 1 month ago

Assistant Manager for Admissions Outreach (at the rank of Executive Officer) (MKT-On-site) Marketing Specialist - Hong Kong, Hong Kong SAR Digital Executive (open to 2025 graduates) Assistant Manager, Employer Branding, Campus Recruitment (MJ006270)

Wong Chuk Hang, Hong Kong SAR 1 month ago

Southern District, Hong Kong SAR 3 weeks ago

Coordinator, B2B Events & Programs, Asia Pacific (1-year Contract) Senior Executive, Trade Development (2-year Renewable Contract) Content Marketing Specialist, Overseas Markets Assistant Vice President, Brand Marketing

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Client Engagement Coordinator

Hong Kong, Hong Kong Burberry

Posted today

Job Viewed

Tap Again To Close

Job Description

Direct message the job poster from Burberry

Talent Acquisition Lead at Burberry | APAC Talent Acquisition | Luxury Retail

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

Supporting the HKMO team, this role’s key purpose is to support the Client Engagement and Training Managers in execution of all programs and initiatives in the area of customer retention, new client acquisition, client appointment, prospecting, ROI across Client Engagement events and training initiatives co-ordination.

KEY RESPONSIBILITIES

CLIENT ENGAGEMENT STRATEGY

  • Assist Client Engagement Team in execution, follow up and monitoring global and regional client strategy and plans
  • Participate in the development of communication and training material on CVM initiatives for retail teams
  • Pro-active in proposing, creating and executing actions that drives the key CVM KPI (Elite growth)

CLIENT DATA, OUTREACH & REPORTING

  • Work with Client Engagement Team and Retail to elevate quality of data capture, with a view to enhancing retention and client prospecting
  • Design and compile regular CVM reports, conduct KPI performance analysis and propose recommendations for Client Engagement Team to optimise and enhance actions

CLIENT RETENTION TOOLS, EXPERIENCES & GIFTING ACTIVITIES

  • Assist Client Engagement Manager in rollout and implementation of corporate CVM tools and programs
  • Manage and maintain ongoing experiences and gifting offers to drive brand loyalty and retention
  • Develop and enhance HKMO specific tools and programs to improve client communication, experience and retention
  • Working in partnership with Retail Operations & Training teams to ensure all stores receive and are able to use all CVM tools
  • Co-ordinate feedback from stores and follow up on enquiries and issues that may arise from CVM tools usage

TRAINING CO-ORDINATION

  • Working with Training Manager to organise training schedules, facilities bookings, logistics arrangement and co-ordination
  • Assist in the preparation of training material- proof reading, translation, data entry
  • Co-ordinate of training schedules, topics and agendas between other office functions

OPERATIONS & ADMINISTRATION

  • Maintain orderly records of all initiatives, events and projects
  • Co-ordinate invoice and payment between external vendors and Finance Team
  • Assist Client Engagement Manager to ensure operational regional compliance of CRM activities for HKMO

PERSONAL PROFILE

  • 2-3 year minimum experience in Client Engagement and or Training Role
  • Strong Analytical Skills
  • Project Management Experience
  • Retail Experience preferred

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing, Training, and Administrative
  • Industries Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Burberry by 2x

Get notified about new Customer Relationship Management Coordinator jobs in Hong Kong, Hong Kong SAR .

Marketing Technology Assistant / Executive - Fresh Graduates Welcome

Central & Western District, Hong Kong SAR 2 weeks ago

Digital Performance Executive (Fresh Graduate Welcome) Assistant Product Manager / Product Manager, Brand Marketing Loyalty Programme Officer (Operation & Fulfillment) Digital Performance Specialist/ Senior Digital Performance Specialist Assistant Marketing Manager (Performance Marketing)

Wan Chai District, Hong Kong SAR 6 days ago

Assistant Digital Innovation and Growth Manager (Program Coordination) - Renewable Contract

Wan Chai District, Hong Kong SAR 1 month ago

Assistant Manager for Admissions Outreach (at the rank of Executive Officer) (MKT-On-site) Marketing Specialist - Hong Kong, Hong Kong SAR Digital Executive (open to 2025 graduates) Assistant Manager, Employer Branding, Campus Recruitment (MJ006270)

Wong Chuk Hang, Hong Kong SAR 1 month ago

Southern District, Hong Kong SAR 3 weeks ago

Coordinator, B2B Events & Programs, Asia Pacific (1-year Contract) Senior Executive, Trade Development (2-year Renewable Contract) Content Marketing Specialist, Overseas Markets Assistant Vice President, Brand Marketing

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Guest Engagement Officer

Kowloon, Kowloon Nina Hospitality

Posted 10 days ago

Job Viewed

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Job Description

Join to apply for the Guest Engagement Officer role at Nina Hospitality

2 days ago Be among the first 25 applicants

Join to apply for the Guest Engagement Officer role at Nina Hospitality

Apply now »

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  • Apply Now
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Date: 9 Aug 2025
Business Unit: Nina Hotel Kowloon East, HK
Company: Chinachem Group
Job Overview
Perform guest check-in and check-out duties as according to Standard Operation Procedure of hotel and handle guest enquiries in an attentive and courteous manner.
Responsibilities
  • Greet and welcome the guests with standard courteous phases.
  • Handle registration with arrival guest and reconfirm the booking details.
  • Introduce hotel facilities and in-house promotion packages to maximize hotel revenue with upselling techniques.
  • Assist in room assignment as according to guest special request, VIP guest and regular guest preference.
  • Explain the deposit policy and collect deposit from guest.
  • Issue room key according to the room assignment.
  • Any other relevant projects and duties as assigned by superior.
Requirements
  • Diploma or Degree holder of Hotel Management or related disciplines
  • Good command of spoken and written English and Chinese
  • Knowledge of Epitome PMS would be an advantage
  • Good knowledge in using Microsoft Word, Excel and Power Point
Personal Data Privacy
We are committed to protecting the privacy, confidentiality and security of the personal data that we hold by complying with the requirements of Personal Data Privacy Ordinance with respect to the management of personal data. Your personal data collected and kept by us, recorded and stored in electronic and paper format, will be used for the purpose of the recruitment purposes and it will be stored for the time period necessary for the purpose for which it was collected.
The provision of your personal data is voluntary, but any refusal to provide such data shall carry with it the impossibility to process the information. It will not be disclosed to any third parties for other unrelated purposes without your prior consent. You have the right to request for accessing and correcting your personal data held by us by contacting Group Human Resources Department directly at 2280 2722.
We are an equal opportunity employer who welcomes application from all qualified candidates. The information provided will be treated in strict confidence and used only for recruitment purposes. Candidates may be given consideration for other posts within the Group, and will be informed in due course. Applicants who do not hear from us within four weeks from the date of application may consider their application unsuccessful.
Apply now »
  • Start apply with LinkedIn
  • Apply Now
  • Please wait.
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Hospitality

Referrals increase your chances of interviewing at Nina Hospitality by 2x

Sign in to set job alerts for “Officer” roles.

Kwun Tong District, Hong Kong SAR 1 month ago

Senior Officer, Corporate Responsibility

Kwun Tong District, Hong Kong SAR 9 months ago

Officer, Corporate Communication Services

Kowloon City District, Hong Kong SAR 2 weeks ago

Project Officer (Temporary Appointment) (two posts) (Ref. 250715004) Assistant Manager to Senior Manager, Counterparty Risk, Risk Management Dept

Kwun Tong District, Hong Kong SAR 1 month ago

Officer, Lifestyle Relationship Manager (Affluent Cards)

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 5 days ago

Kwun Tong District, Hong Kong SAR 3 months ago

Executive Officer (three posts) (Ref. 250702010) Officer, Air Management and Innovation (Ref: GID193/25, 10515)

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 4 days ago

Officer, Service Analyst (Contact Center)

Kowloon City District, Hong Kong SAR 2 weeks ago

Assistant Manager / Senior Officer, Client Solutions

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Assistant Charities Manager (Engagement)

The Hong Kong Jockey Club

Posted 10 days ago

Job Viewed

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Job Description

Assistant Charities Manager (Engagement)

Join to apply for the Assistant Charities Manager (Engagement) role at The Hong Kong Jockey Club

Assistant Charities Manager (Engagement)

1 day ago Be among the first 25 applicants

Join to apply for the Assistant Charities Manager (Engagement) role at The Hong Kong Jockey Club

Job Summary

The job holder is responsible for implementing the engagement plan to proactive communicate Trust’s strategies to relevant stakeholders. The job holder is also responsible in the strategic planning and implementation of events and engagement activities of the Trust to reinforce the Club’s/Trust’s image, profile and voice leadership in the community and gain stronger public profile and reputation as the biggest community benefactor in Hong Kong and one of the world’s leading Foundations. He/She will collaborate with multiple divisions within the Club and other external stakeholders such as NGOs, academic partners, foundations, and government partners etc.

Job Summary

The job holder is responsible for implementing the engagement plan to proactive communicate Trust’s strategies to relevant stakeholders. The job holder is also responsible in the strategic planning and implementation of events and engagement activities of the Trust to reinforce the Club’s/Trust’s image, profile and voice leadership in the community and gain stronger public profile and reputation as the biggest community benefactor in Hong Kong and one of the world’s leading Foundations. He/She will collaborate with multiple divisions within the Club and other external stakeholders such as NGOs, academic partners, foundations, and government partners etc.

The Job

  • Support the team in the planning and implementation of Trust’s signature events and public engagement campaigns (e.g., Scholarship Dinner, Community Trophy Race Day, and PBC Forum, etc) and other ad hoc initiatives.
  • Plan and execute strategic ideas to enhance the Trust’s image and profile as Hong Kong’s major benefactor.
  • Lead the execution of impactful event concepts that align with The Trust’s goals. Manage all logistical aspects while ensuring compliance with regulations. Conduct post-event evaluations to gather feedback and analyse data, informing future strategies.
  • Guide agencies or copywriters in the development of compelling content and ensure that they adhere to the Trust’s branding and messaging frameworks.
  • Stay updated on industry trends to enhance content relevance and appeal. Collaborate with other key partners inside the Club (e.g. Corporate Affairs, MBMX) with regards to engagement and communications matters to help build the Trust’s image & brand.
  • Prepare proposals, progress reports, board papers, presentation on Trust-related engagement events and activities.
  • Complete other job tasks as assigned by supervisors


About You

  • A Bachelor's degree in Marketing, Communication, Business Administration, or a related discipline.
  • At least 8 years of relevant experience in event management; experience in managing digital channels will be a plus
  • Experience in social welfare sector / community services / philanthropy or related disciplines is preferable
  • Excellent writing proficiency (in both English and Chinese) and communication skills
  • Strong attention to details and works well under pressure and tight deadlines
  • Ability to engage stakeholders and establish rapport
  • Ability to work independently as well as collaboratively for teamwork


Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How To Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Non-profit Organizations

Referrals increase your chances of interviewing at The Hong Kong Jockey Club by 2x

Sign in to set job alerts for “Engagement Manager” roles. Senior Employee Learning Experience & Engagement Manager Global Engagement Manager, International Office

Wan Chai District, Hong Kong SAR 1 week ago

People and Culture Assistant Project Manager Senior Employee Learning Experience & Engagement Manager Senior Manager, Charities (Project Management, The Palace Museum in Beijing) Project Manager - Organization & Productivity Management Senior Project Manager/Business Analyst - Project Management & Services Assistant Mainland Affairs Manager (Media Plan) Senior Manager, IT Project Management (1 year contract)

Sha Tin District, Hong Kong SAR 2 weeks ago

Customer Success Manager, Colocation Data Center (1-year contract) Senior Operations Project Manager, Category Management-Global E-commerce

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Assistant Charities Manager (Engagement)

Hong Kong, Hong Kong The Hong Kong Jockey Club

Posted 3 days ago

Job Viewed

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Job Description

Assistant Charities Manager (Engagement)

Join to apply for the Assistant Charities Manager (Engagement) role at The Hong Kong Jockey Club

Assistant Charities Manager (Engagement)

1 day ago Be among the first 25 applicants

Join to apply for the Assistant Charities Manager (Engagement) role at The Hong Kong Jockey Club

Job Summary
The job holder is responsible for implementing the engagement plan to proactive communicate Trust’s strategies to relevant stakeholders. The job holder is also responsible in the strategic planning and implementation of events and engagement activities of the Trust to reinforce the Club’s/Trust’s image, profile and voice leadership in the community and gain stronger public profile and reputation as the biggest community benefactor in Hong Kong and one of the world’s leading Foundations. He/She will collaborate with multiple divisions within the Club and other external stakeholders such as NGOs, academic partners, foundations, and government partners etc.

Job Summary
The job holder is responsible for implementing the engagement plan to proactive communicate Trust’s strategies to relevant stakeholders. The job holder is also responsible in the strategic planning and implementation of events and engagement activities of the Trust to reinforce the Club’s/Trust’s image, profile and voice leadership in the community and gain stronger public profile and reputation as the biggest community benefactor in Hong Kong and one of the world’s leading Foundations. He/She will collaborate with multiple divisions within the Club and other external stakeholders such as NGOs, academic partners, foundations, and government partners etc.
The Job

  • Support the team in the planning and implementation of Trust’s signature events and public engagement campaigns (e.g., Scholarship Dinner, Community Trophy Race Day, and PBC Forum, etc) and other ad hoc initiatives.
  • Plan and execute strategic ideas to enhance the Trust’s image and profile as Hong Kong’s major benefactor.
  • Lead the execution of impactful event concepts that align with The Trust’s goals. Manage all logistical aspects while ensuring compliance with regulations. Conduct post-event evaluations to gather feedback and analyse data, informing future strategies.
  • Guide agencies or copywriters in the development of compelling content and ensure that they adhere to the Trust’s branding and messaging frameworks.
  • Stay updated on industry trends to enhance content relevance and appeal. Collaborate with other key partners inside the Club (e.g. Corporate Affairs, MBMX) with regards to engagement and communications matters to help build the Trust’s image & brand.
  • Prepare proposals, progress reports, board papers, presentation on Trust-related engagement events and activities.
  • Complete other job tasks as assigned by supervisors
About You
  • A Bachelor's degree in Marketing, Communication, Business Administration, or a related discipline.
  • At least 8 years of relevant experience in event management; experience in managing digital channels will be a plus
  • Experience in social welfare sector / community services / philanthropy or related disciplines is preferable
  • Excellent writing proficiency (in both English and Chinese) and communication skills
  • Strong attention to details and works well under pressure and tight deadlines
  • Ability to engage stakeholders and establish rapport
  • Ability to work independently as well as collaboratively for teamwork
Terms of Employment
The level of appointment will be commensurate with qualification and experience.
How To Apply
Please send your resume, complete with expected salary and job reference by clicking the Apply button.
We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request. Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Non-profit Organizations

Referrals increase your chances of interviewing at The Hong Kong Jockey Club by 2x

Sign in to set job alerts for “Engagement Manager” roles. Senior Employee Learning Experience & Engagement Manager Global Engagement Manager, International Office

Wan Chai District, Hong Kong SAR 1 week ago

People and Culture Assistant Project Manager Senior Employee Learning Experience & Engagement Manager Senior Manager, Charities (Project Management, The Palace Museum in Beijing) Project Manager - Organization & Productivity Management Senior Project Manager/Business Analyst - Project Management & Services Assistant Mainland Affairs Manager (Media Plan) Senior Manager, IT Project Management (1 year contract)

Sha Tin District, Hong Kong SAR 2 weeks ago

Customer Success Manager, Colocation Data Center (1-year contract) Senior Operations Project Manager, Category Management-Global E-commerce

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Senior Engagement Manager – Digital (Contract Role)

Weave Services Limited

Posted 10 days ago

Job Viewed

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Job Description

4 days ago Be among the first 25 applicants

Weave is a supply chain consulting firm specializing in end-to-end connectivity and digitally enhanced solutions. Our mission is to connect business dots through rich supply chain and product knowledge, weaving together parties on the value chain from product development to customer delivery. Our services include strategy formulation, operating model design, technology solutions & implementation, and organization change & capability building support. We serve the consumer goods industry including raw material suppliers, manufacturers, sourcing offices, brands, and retailers. Founded by the TAL group, Weave leverages over 70 years of experience in global sourcing, manufacturing, and distribution, with operations in Hong Kong, Singapore, Vietnam and United Kingdom .

Role Description

As a Senior Engagement Manager specializing in data architecture, you will lead supply chain consultancy engagements focused on designing and driving robust data architecture strategies that enable clients to maximize their supply chain efficiency, cost optimization, and digital transformation initiatives. Leveraging your expertise in data architecture within retail SaaS, Product Lifecycle Management (PLM), costing, and supply chain automation, you will ensure high-quality, scalable data solutions that deliver actionable insights and support strategic business decisions. You will manage client relationships and multidisciplinary teams to deliver data-driven, cost-effective technology implementations aligned with client goals.

Qualifications

  • Proven experience in leading data architecture initiatives within supply chain consultancy or related sectors, with strong emphasis on costing, retail SaaS, and PLM systems.
  • Deep knowledge of data modeling, data integration, data governance, and architecture frameworks relevant to supply chain and costing domains.
  • Strong leadership skills managing cross-functional teams delivering complex, data-centric supply chain solutions.
  • Excellent client-facing capabilities with experience managing senior stakeholders and translating business needs into data architecture strategies.
  • Solid analytical, strategic thinking, and problem-solving skills with a focus on leveraging data to drive business outcomes.
  • Bachelor’s degree in Computer Science, Data Science, Engineering, Supply Chain Management, Finance, or related fields; advanced degrees or certifications preferred.
  • Consultancy experience in supply chain technology, costing, and digital transformation projects.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Business Development and Sales
  • Industries Business Consulting and Services

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Get notified about new Senior Engagement Manager jobs in Hong Kong SAR .

Senior Employee Learning Experience & Engagement Manager Senior Manager, Charities (Project Management, The Palace Museum in Beijing) Senior Employee Learning Experience & Engagement Manager Assistant Charities Manager / Senior Charities Officer (Engagement)

Hong Kong, Hong Kong SAR HK$22,000.00-HK$40,000.00 2 months ago

Senior Manager, IT Project Management (1 year contract)

Sha Tin District, Hong Kong SAR 1 week ago

Customer Success Manager SAP Academy for Customer Success - Hong Kong Assistant Charities Manager (Engagement) Customer Success Manager (TAM) - Oracle Database/ Middlesware/ Infrastructure Senior Director, Head of Employee Communications & Engagement

Sha Tin District, Hong Kong SAR 2 weeks ago

Senior Manager, HR (Workplace Project) (24-month Contract) Senior / Regional Store Project Manager (Luxury Brand) Senior Project Manager - Finance Systems (Banking) Customer Success Manager, Capital IQ Solutions (Senior) Custody Manager, Project Management Senior Manager, Key Account Strategy, Project Management & Commercial Planning – based in Bangkok Senior Director Aftermarket and Digital Engagement – APAC & IMEA Customer Success Manager Architect - Intern

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Senior Employee Learning Experience & Engagement Manager

BoF Careers

Posted 10 days ago

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Senior Employee Learning Experience & Engagement Manager

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Senior Employee Learning Experience & Engagement Manager

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Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

The Learning Experience team plays a pivotal role in enhancing employee capabilities through cutting-edge, diverse, and digital learning solutions aligned with RL Success Drivers. This function leads the implementation of comprehensive talent development initiatives, ensuring alignment with global strategies while customizing programs to meet local market requirements. Additionally, the team drives employee engagement initiatives and Diversity, Equity, Inclusion & Belonging (DEIB) programs, working collaboratively with Global Learning Experience team and cross-functional partners to create an inclusive and high-performing workplace culture.

Essential Duties & Responsibilities

Talent Development

  • Enable business success by unlocking individual potential, fostering growth, and building diverse teams through talent development, agile ways of working and authentic employee experiences
  • Works with People Partners to follow the Global Learning Experience plan - gives advice, help on top talent development actions, tools and help to grow employees delivers and facilitates RL Learning Academy programs to meet individual and organizational needs as identified and agreed with Business Partners, outsourcing externally where necessary and supporting management and delivery as required
  • Scales talent development to meet the needs of team and business
  • Adheres to the Talent Development Principles
  • Utilizes created tools as part of the Learning Experience plan which support the growth of our employees and the RL Employee Experience
  • Conducts regular training needs analysis for individuals, team and business areas, working with Global Learning Experience Design and People Partners
  • Manages learning metrics, evaluation and sustainability for talent development and manages the local budget
  • Champions the Learning Management System and associated systems that support Learning Experience across the region.
  • Identify the most appropriate way to deliver training on a case-by-case basis e.g. super user, e-learning, face-to-face, virtual classrooms, outsourcing etc
  • Prepares viable budget proposals on an annual basis in line with the Global Learning Experience Strategy, and throughout the year monitors and regularly reports on expenditure
  • Creates and maintains appropriate evaluation and recording processes, reporting regularly on individual and organizational progress and performance as agreed with Business Partners
  • Organizes the delivery of Learning Experience programs, online, venues, logistics, transport accommodation as required to achieve efficient training attendance and delivery
  • Works closely with Global Learning Experience Design teams to leverage content and delivery locally
  • Supports the Company's Pathway to Growth process
  • Embed the company's core values into programs design to ensure our culture is understood and embedded in way of working
  • Achieves established KPIs - Increases or maintains employee engagement survey dimensions for 'Learning', 'My Manager supports my learning' and hours of learning per employee across region. Ensures development ties to overall Talent Strategy and Calendar Employee Engagement & DEIB
  • Create and manage a communication calendar
  • Establish a regular cadence of consolidated business updates
  • Provide communication support for strategic business and company-wide initiatives
  • Plan and organize staff engagement events and activities
  • Provide activities plan and calendar for other countries to follow and align across regions
  • Act as a DEIB advocate. Partner with DE&I team on strategy and Employee Impact Groups(EIG) across regions to ensure DEIB policies, procedure, training and programs are in place across regions to create an inclusive working environment

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Human Resources
  • Industries Advertising Services

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Senior Employee Learning Experience & Engagement Manager

Hong Kong, Hong Kong BoF Careers

Posted 3 days ago

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Job Description

Senior Employee Learning Experience & Engagement Manager

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Senior Employee Learning Experience & Engagement Manager

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Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
The Learning Experience team plays a pivotal role in enhancing employee capabilities through cutting-edge, diverse, and digital learning solutions aligned with RL Success Drivers. This function leads the implementation of comprehensive talent development initiatives, ensuring alignment with global strategies while customizing programs to meet local market requirements. Additionally, the team drives employee engagement initiatives and Diversity, Equity, Inclusion & Belonging (DEIB) programs, working collaboratively with Global Learning Experience team and cross-functional partners to create an inclusive and high-performing workplace culture.
Essential Duties & Responsibilities
Talent Development

  • Enable business success by unlocking individual potential, fostering growth, and building diverse teams through talent development, agile ways of working and authentic employee experiences
  • Works with People Partners to follow the Global Learning Experience plan - gives advice, help on top talent development actions, tools and help to grow employees delivers and facilitates RL Learning Academy programs to meet individual and organizational needs as identified and agreed with Business Partners, outsourcing externally where necessary and supporting management and delivery as required
  • Scales talent development to meet the needs of team and business
  • Adheres to the Talent Development Principles
  • Utilizes created tools as part of the Learning Experience plan which support the growth of our employees and the RL Employee Experience
  • Conducts regular training needs analysis for individuals, team and business areas, working with Global Learning Experience Design and People Partners
  • Manages learning metrics, evaluation and sustainability for talent development and manages the local budget
  • Champions the Learning Management System and associated systems that support Learning Experience across the region.
  • Identify the most appropriate way to deliver training on a case-by-case basis e.g. super user, e-learning, face-to-face, virtual classrooms, outsourcing etc
  • Prepares viable budget proposals on an annual basis in line with the Global Learning Experience Strategy, and throughout the year monitors and regularly reports on expenditure
  • Creates and maintains appropriate evaluation and recording processes, reporting regularly on individual and organizational progress and performance as agreed with Business Partners
  • Organizes the delivery of Learning Experience programs, online, venues, logistics, transport accommodation as required to achieve efficient training attendance and delivery
  • Works closely with Global Learning Experience Design teams to leverage content and delivery locally
  • Supports the Company's Pathway to Growth process
  • Embed the company's core values into programs design to ensure our culture is understood and embedded in way of working
  • Achieves established KPIs - Increases or maintains employee engagement survey dimensions for 'Learning', 'My Manager supports my learning' and hours of learning per employee across region. Ensures development ties to overall Talent Strategy and Calendar Employee Engagement & DEIB
  • Create and manage a communication calendar
  • Establish a regular cadence of consolidated business updates
  • Provide communication support for strategic business and company-wide initiatives
  • Plan and organize staff engagement events and activities
  • Provide activities plan and calendar for other countries to follow and align across regions
  • Act as a DEIB advocate. Partner with DE&I team on strategy and Employee Impact Groups(EIG) across regions to ensure DEIB policies, procedure, training and programs are in place across regions to create an inclusive working environment
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Human Resources
  • Industries Advertising Services

Referrals increase your chances of interviewing at BoF Careers by 2x

Sign in to set job alerts for “Employee Experience Manager” roles. Talent – HR Operations – Officer – Hong Kong SVP, Team Lead, HR Relationship Management, Human Resources People and Culture Operations Lead, Asia

Southern District, Hong Kong SAR 1 week ago

Human Resources Business Advisor Lead, Executive Director Executive - Human Resources - Corporate Office Assistant Vice President, Human Resources Business Partner Specialist to Assistant Manager (Human Resources)

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Senior Engagement Manager – Digital (Contract Role)

Hong Kong, Hong Kong Weave Services Limited

Posted 3 days ago

Job Viewed

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Job Description

4 days ago Be among the first 25 applicants

Weave is a supply chain consulting firm specializing in end-to-end connectivity and digitally enhanced solutions. Our mission is to connect business dots through rich supply chain and product knowledge, weaving together parties on the value chain from product development to customer delivery. Our services include strategy formulation, operating model design, technology solutions & implementation, and organization change & capability building support. We serve the consumer goods industry including raw material suppliers, manufacturers, sourcing offices, brands, and retailers. Founded by the TAL group, Weave leverages over 70 years of experience in global sourcing, manufacturing, and distribution, with operations in Hong Kong, Singapore, Vietnam and United Kingdom .

Role Description

As a Senior Engagement Manager specializing in data architecture, you will lead supply chain consultancy engagements focused on designing and driving robust data architecture strategies that enable clients to maximize their supply chain efficiency, cost optimization, and digital transformation initiatives. Leveraging your expertise in data architecture within retail SaaS, Product Lifecycle Management (PLM), costing, and supply chain automation, you will ensure high-quality, scalable data solutions that deliver actionable insights and support strategic business decisions. You will manage client relationships and multidisciplinary teams to deliver data-driven, cost-effective technology implementations aligned with client goals.

Qualifications

  • Proven experience in leading data architecture initiatives within supply chain consultancy or related sectors, with strong emphasis on costing, retail SaaS, and PLM systems.
  • Deep knowledge of data modeling, data integration, data governance, and architecture frameworks relevant to supply chain and costing domains.
  • Strong leadership skills managing cross-functional teams delivering complex, data-centric supply chain solutions.
  • Excellent client-facing capabilities with experience managing senior stakeholders and translating business needs into data architecture strategies.
  • Solid analytical, strategic thinking, and problem-solving skills with a focus on leveraging data to drive business outcomes.
  • Bachelor’s degree in Computer Science, Data Science, Engineering, Supply Chain Management, Finance, or related fields; advanced degrees or certifications preferred.
  • Consultancy experience in supply chain technology, costing, and digital transformation projects.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Business Development and Sales
  • Industries Business Consulting and Services

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