What Jobs are available for Employee Onboarding in Hong Kong?

About EXANTE

EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology.

Our proprietary trading platform enables direct market access to 1M financial instruments from a single multi-currency account, including stocks, ETFs, bonds, futures, and options.

We are a fast-growing global company with 600+ employees across 70+ locations, representing 60 nationalities, all of us following the same guiding principles:

• We believe that freedom is an inherited right
• We are catalysts
• We defend privacy
• We cater to our customers to an unprecedented degree

As a Financial company, we know our investment priorities. We invest in our people.

Join us in creating a new standard for wealth management:

Reporting Line: Onboarding Team Lead

Responsibilities:

• Manage the client onboarding process, review of client applications, and ensure that all required legal documents and associated information to meet all regulatory and internal policies.
• Act as a subject matter expert on the required legal documents and process to onboard a client.
• Undertake a quality review of clients' KYC records.
• Manage and facilitate client due diligence.
• Serve as a point of contact for KYC and reporting issues of designated clients.
• Act as a KYC and AML subject matter resource for the company's stakeholders.
• Act as a subject matter resource on the KYC/AML policies and procedures.
• Discuss and escalate with MLRO/Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues.

Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, or a related field 3 years of experience in client onboarding, account opening, or KYC (Know Your Customer) processes
• Familiarity with brokerage or financial services operations
• Strong written and verbal communication skills
• Ability to liaise with clients and internal departments professionally
• Strong attention to detail

Personality / Mindset

• Integrity & loyalty
• Team player with advanced communication and collaboration skills
• A hands-on, can-do attitude - always looking for solutions and thinking out of the box
• Overachiever mentality
• The capability to work and succeed in a fast-paced and ever-changing environment

We Offer*

• Competitive salary
• Corporate benefits (choose your preferred options)
• Truly inspiring culture, pleasant and informal work environment
• Ongoing education & training programs
• Opportunity to network and connect at the Corporate Events
• Global career opportunities
• Benefits/perks can vary depending on the nature of your employment with the company and the country where you work

A group of disruptive technology experts created EXANTE. With an impressive track record in the industry and knowledge of the markets, our systems are built to democratize access to global financial instruments for professional traders and institutional investors.

We're looking for a proficient communicator who can be the go-to person for our merchants, conducting all product training sessions and ensuring quality to-merchant communications, as well as smooth onboarding and ongoing support.

Responsibilities

• Conduct engaging remote and onsite SaaS training sessions for merchants. Develop and maintain comprehensive FAQ resources and training materials to empower users.
• Serve as the main point of contact for merchants, handling all scheduling, communications, and coordination between merchants, internal teams and SaaS partners throughout the onboarding process.
• Conduct structured check-ins and progress reviews to confirm onboarding milestones are met.
• Maintain accurate records and documentation and assist in some admin work

Requirements

• Experience or knowledge in SaaS Product knowledge or experience is strongly preferred
• Great interpersonal skills, fluent in Cantonese & English. (Madarain will be a plus)

Key Responsibilities

·   Prepare and review end client account opening documents and External Asset Manager's onboarding documents with Private Banks for accuracy, completeness and compliance

·   Prepare Discretionary Investment Mandate Agreement and Investment Advisory Agreement documentation for client signature in parallel with Private Bank account opening documents

·   Co-ordinate documentation requirements with Trustee, company secretaries and internal departments

·   Be on top of account opening timelines and proactively follow up on outstanding items from client facing team, trustee, company secretaries

·   Ensure KYC/AML documents are obtained and submitted according to Private bank requirements during periodic review as well as account opening

·  Support client facing teams with post account open tasks such as credit facility applications, e-banking activation, changes in account information such as address, contact number, trust background updates and timely escalation of issues to be addressed

·   Handle sensitive client data with utmost discretion and confidentiality

·   Update CRM and internal systems and maintain documentation logs

·   Support implementation of new tools, CRM systems and business infrastructure

·   Any other tasks or projects assigned by management

Skill Requirements

·  Major in finance, business management related discipline

·  At least 3 years' experience working with Private banking as  ARM, Compliance, Documentation Department or Family office handling PB account opening for their HNW clients will also be considered

·  Strong knowledge of KYC, AML and onboarding documentation requirements

·  Excellent communication and interpersonal skills with attention to detail

·  Ability to manage multiple cases under time-sensitive conditions - calling upon excellent time management and prioritization skills

·  Able to work independently and timely escalation of issues to management

·  Proficiency in Excel, Word, Power point

·  Fluent in Mandarin and English. Cantonese is a plus

Client Onboarding Specialist(J18327)

工作职责:

1. Monitor the entire client onboarding procedure with good awareness of the KYC, legal, credit and compliance requirements, validate account opening work flow and ensure quality of the process is within the efficiency standards;

2. Handle various client checks including KYC, AML, and World Check in coordination with the Compliance and Control team; review and resolve name screening alerts generation of new clients from World-Check; Perform on-going due diligence on existing clients;

3. Provide assistance to standardize and optimize the account opening and account maintenance processes, work closely with other related teams to improve the account management automation projects;

4. Assist with ad hoc projects and client support works when required.

任职资格:

1. Bachelor's degree or above in Business or related discipline;

2. Qualified with a Type 1 license under the SFC is preferred;

3. 1-3 years of relevant experience in within brokerage or financial services;

4. Prior working experience relating to client onboarding, customer service, operation or data management;

5. Strong interpersonal and communication skills, self-motivated, responsible and fast paced work under pressure and meet tight deadlines;

6. Good command of English and Chinese, must be able to read and written Chinese;

7. KYC/ AML experience is an advantage

Your role

Are you incredibly organized with an eye for detail? Do you have a high client service orientation and high risk awareness? We're looking for someone like that to:

- Being part of the IB KYC Reviews team built out in UBS Shanghai BSC - supporting the APAC Investment Banking business.

- You would be joining a dynamic yet challenging environment in view of ensuring timeliness, completeness, and accuracy of IB KYC Reviews cases to satisfy the various regulatory KYC requirement

- You would be identified as one of the Member within the team whom would be handling periodic review cases on a day-to-day basis. You would be developed to become an SME in KYC, Performing name & media screening and to handle client outreach requests obtaining relevant KYC documents.

Your team

You will be joined by a function of approximate 70 people whom will be based in Shanghai BSC whom we would also be working closely with other KYC Reviews teams in India/Singapore and with IB Sales and Financial Crime Prevention teams.

Your expertise

You are:

– A self-starter who can work well.

– Meticulous attribute would be a built in under this job profile

– A skilled written and verbal communicator. Can collaborate well with different functions and internal & external clients.

– A dedicated team player with a can-do attitude and eagerness to learn.

– Ability to multi-task, perform under pressure and work on multiple deadlines while maintaining 100% accuracy with attention to detail.

– Experience of account maintenance will be plus.

About us

UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?

Contact Details

UBS Business Solutions SA

UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Interactive Brokers Hong Kong Limited ("IBHK") is expanding its Application Service Group (ASG) within the New Accounts Department at our Hong Kong location. We are searching for candidates with prior experience in the financial services industry who possess extraordinary attention to detail and strong communication skills. The client service department liaises with Interactive Brokers' retail and Institutional clients.

The IBHK Application Support Group is accountable for providing high quality client service to our sophisticated retail customers, financial advisors, hedge fund operators and other broker-dealers. We aim is to facilitate the client onboarding process by providing account opening guidance while building and maintaining long-term customer relationships as we expand our global service offerings. As part of the Application Support Group, the successful candidate will be the first and most important impression new customers have of Interactive Brokers.

• Correspond to inquiries and concerns externally with retail and institutional clients via in-person meetings, telephone, e-mail and online messaging, and internally to sales representatives and client service representatives
• Research and resolve a wide variety of client questions and/or issues on the account opening process
• Multitask with a strong emphasis on AML and KYC knowledge while dealing with incoming client queries
• Learn all aspects of the IBHK Brokerage platform and policy that offers alternatives to satisfy client concerns while complying with policies, practices and procedures
• Work closely with Legal and Compliance, Program Developers, and Project Managers to ensure compliance with new and existing procedures and regulatory requirements

• Ability to identify, analyze, and escalate complex issues
• Excellent troubleshooting and problem resolution skills
• Taking personal responsibility for identifying client needs while providing a high-value experience
• Efficient, self-motivated and hard working in a dynamic and fast-paced environment
• Work closely with other New Account teams and the Risk Assessment Team to ensure all financial crime risks are reviewed and evaluated

• Bachelor's degree
• Experience: 2-3 years in Client Service and/or Financial Service preferred. Fresh graduates with a relevant academic background who are motivated and demonstrate the right aptitude will also be considered
• Excellent written and oral communication skills in English and Cantonese; Mandarin is advantageous
• Minimum of 2 years' experience and familiarity, preferably gained in brokerage or corporate banking environment, with demonstrable experience in handling client concerns and issues with tact and diplomacy
• Strong research, investigatory, and problem-solving skills
• Able to multitask various projects and firm initiatives
• Intermediate experience with MS Outlook, MS Word, and MS Excel
• Ability to work independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously

• Ability to identify, analyze, and escalate complex issues
• Excellent troubleshooting and problem resolution skills
• Taking personal responsibility for identifying client needs while providing a high-value experience
• Efficient, self-motivated and hard working
• Being able to multitask in a pressured environment

• Competitive Salary, annual performance-based bonus and stock grant
• Excellent health and welfare benefits including medical, dental, specialist and inpatient
• Competitive package of Annual Leave
• Daily lunch ordered in-house with a fully stocked kitchen
• Modern offices with multi-monitor setups
• Great work-life balance
• Unique opportunity to gain exposure to global financial products, markets and clientele
• Opportunities for career progression and job scope expansion in a global company with a growing local presence
• Hybrid work arrangement role permitting

Onboarding Officer - Private banking, up to 40K

Your new company

Our client, a well-known private bank based in Europe, is looking for an Onboarding Officer to join their expanding business.

Your new role

• Work as a maker to verify their source of wealth, reviewing their financial structure, name screening, and analysing transactions
• Liaise with stakeholders including Front Office (RMs and ARMs), Compliance, admin team
• Support ad hoc projects and tasks assigned by managers

What you'll need to succeed

• 3-4 years of private banking onboarding/account opening experience
• Knowledge of trust & foundation/AML would be a plus
• Degree holder

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Billy Lo at now.

Habib Bank Zurich (Hong Kong) Limited, a Restricted Licence Bank

Habib Bank Zurich (Hong Kong) Limited, a Restricted Licence Bank ("HBZHK"), is a subsidiary of Habib Bank AG Zurich, Switzerland, incorporated in Hong Kong since 1979. The Bank specialises in providing customised trade finance solutions, offering a diverse range of products and services.

HBZHK was recognised amongst the Best Places To Work in Hong Kong in 2023 by Best Places to Work Ltd.

We continuously provide opportunities for team members, support them to achieve their career goals, and foster continuous learning and development. Experienced staff and fresh thinkers make up an eclectic mix of experts, who enjoy a culture of acceptance and innovation.

We invite applications from high-caliber, dynamic professionals to be part of our team as:

Client Onboarding / Operations

We are seeking a dynamic and detail-oriented Account Opening Team Leader to join our growing banking operations team. This leadership role is pivotal in ensuring the efficient onboarding of new clients while maintaining the highest standards of compliance and customer service. If you thrive in a fast-paced environment and have a passion for operational excellence, we would love to hear from you.

Responsibilities:

• Manage a team of account opening officers, ensuring timely and accurate processing of new account requests

• Oversee onboarding for retail, corporate, and high-net-worth clients, ensuring full compliance with KYC/AML regulations

• Collaborate with compliance, front office, and risk teams to resolve documentation and onboarding issues

• Conduct training sessions and implement process improvements

• Ensure adherence to internal policies, regulatory requirements, and audit standards

• Prepare and present regular MIS reports, pipeline updates, and exception tracking to senior management

Requirements

• Bachelor's degree and equivalent qualification, Finance, or related field

• Minimum 6 years of experience in banking operations, with at least 3 years in a supervisory or team lead role

• Strong knowledge of KYC, AML, and client onboarding procedures

• Excellent leadership, communication, and stakeholder management skills

• Proficiency in onboarding platforms and Microsoft Office Suite

• AML/KYC certification is a plus

• Effective communication and interpersonal skills.

• Team-oriented with a proactive and collaborative mind-set.

Interested parties are invited to apply by sending your resume with full details of education, work experience, current & expected salary, contact telephone number and earliest available date to the email. Habib Bank Zurich reserves the right not to make appointment for the post(s) advertised.

We are an equal opportunity employer and welcome applications from all qualified candidates. All personal information provided will be treated in strict confidence and used solely for recruitment purposes. It is possible that information about the applicant or the applicant's application will be shared within the Habib Bank Zurich Group.

Applicants not hearing from us within 6 weeks from the date of advertisement may consider their applications unsuccessful. Personal data on an unsuccessful applicant will normally be destroyed within 2 years after rejection of the application.

Job Reference #
BR

Job Type
Full Time

Your role
Are you demanding towards yourself and your job? Are you at your best when interacting with various stakeholders in a demanding environment? Do you like working with colleagues across the organization and are you good with stakeholder management? Are you meticulous and ensure deadlines are being met? Then we are looking for you

Your team
We're looking for a KYC Specialist to:

• be the KYC subject matter expert and specialized practitioner for Client Advisor (CA) and Market Team Head (MTH) queries on complex cases
• own the end-to-end operational KYC activities (including periodic renewals) and validate to ensure that all documentation provided are of the highest quality
• support team members to clear PKR volume spikes across Front Service Office (FSO)
• maintenance of credibility and good relationship with client advisors/market team heads for collaborative outcomes
• expected to stay current with regulatory changes and requirements around client KYC
• actively participate in initiatives that streamline and improve KYC processes, provide feedback, ideas comments to Team Lead to improve and drive processes towards further efficiency.
• contribute and play a part in shaping the future of KYC processes and be a change influencer.

You will be working closely with the FSO Team as well as close partnership with CAs and MTHs to ensure all client records are compliant with Anti- Money Laundering

(AML) and Know Your Client (KYC) regulatory standards in a timely fashion.

Your expertise

• solid banking experience or at least a bachelor's degree in a banking/ finance related discipline and experience in a similar role dealing with wealth management clients and/ or supporting client advisors
• solid IT skills, ideally with UBS programs as well as willingness to learn new tools and processes
• ability to work accurately and efficiently, with excellent organization and communication skills
• knowledge of relevant AML/CFT laws and guidelines and conversant with our Bank's Compliance Due Diligence (CDD) requirements. Relevant prior KYC experience in private banking environment is required
• strong communication skills and able to relate to colleagues of different seniority
• clear and effective communicator, for report-write ups and providing advice.
• able to build credibility and good relationship with client advisors/market team heads for collaborative outcomes
• familiar with tools such as Cosima/Factiva and AppSuite, adaptable and organized with a positive can-do attitude

About Us
UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

How We Hire
We may request you to complete one or more assessments during the application process. Learn more

Join us
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.

We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.