191 Employee Relations Manager jobs in Hong Kong

2 days ago Be among the first 25 applicants

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Direct message the job poster from China Telecom Global

The Carrier Relations Manager is responsible for selling connectivity solutions, IP Transit services, Colocation services and other emerging services to other telecom operators. This role involves negotiating contracts, managing key accounts, and driving revenue growth through strategic partnerships. The ideal candidate has deep industry knowledge, strong negotiation skills, and a good record in wholesale.

Key Responsibilities:

• Identify and pursue new wholesale opportunities
• Negotiate contracts with carriers and operators to maximize profitability

2. Account & Relationship Management

• Serve as the primary point of contact for key accounts (e.g., carriers, ISPs)
• Strengthen relationships with existing clients through proactive engagement and problem-solving
• Collect market intelligence and competitor offerings to position services effectively .
• Collaborate with marketing and product teams to prepare market analysis.

4. Operational Coordination

• Work with internal teams to ensure smooth implementation of services (e.g., network provisioning, troubleshooting) .
• Work with billing team to ensure on time customer payment.

5. New Business Development

• Hunt for and onboard new carrier partners globally
• May attend industry events to expand networks

Qualifications & Skills:

• Bachelor’s degree in Business, Telecommunications, or related field.
• 3+ years in wholesale telecom sales, carrier relations, or telecom solutions .
• Proven track record of meeting sales quotas and managing high-value accounts .
• Proficient in Chinese Mandarin/Cantonese and English.
• Exceptional negotiation and communication skills .
• Ability to work in a fast-paced, target-driven environment .
• Travel required for client meetings or industry events .

• Seniority level Associate

• Employment type Full-time

• Industries Telecommunications

Referrals increase your chances of interviewing at China Telecom Global by 2x

Get notified about new Carrier Relations Manager jobs in Wan Chai District, Hong Kong SAR .

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2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from China Telecom Global

The Carrier Relations Manager is responsible for selling connectivity solutions, IP Transit services, Colocation services and other emerging services to other telecom operators. This role involves negotiating contracts, managing key accounts, and driving revenue growth through strategic partnerships. The ideal candidate has deep industry knowledge, strong negotiation skills, and a good record in wholesale.

Key Responsibilities:

• Identify and pursue new wholesale opportunities
• Negotiate contracts with carriers and operators to maximize profitability

2. Account & Relationship Management

• Serve as the primary point of contact for key accounts (e.g., carriers, ISPs)
• Strengthen relationships with existing clients through proactive engagement and problem-solving
• Collect market intelligence and competitor offerings to position services effectively .
• Collaborate with marketing and product teams to prepare market analysis.

4. Operational Coordination

• Work with internal teams to ensure smooth implementation of services (e.g., network provisioning, troubleshooting) .
• Work with billing team to ensure on time customer payment.

5. New Business Development

• Hunt for and onboard new carrier partners globally
• May attend industry events to expand networks

Qualifications & Skills:

• Bachelor’s degree in Business, Telecommunications, or related field.
• 3+ years in wholesale telecom sales, carrier relations, or telecom solutions .
• Proven track record of meeting sales quotas and managing high-value accounts .
• Proficient in Chinese Mandarin/Cantonese and English.
• Exceptional negotiation and communication skills .
• Ability to work in a fast-paced, target-driven environment .
• Travel required for client meetings or industry events .

• Seniority level Associate

• Employment type Full-time

• Industries Telecommunications

Referrals increase your chances of interviewing at China Telecom Global by 2x

Get notified about new Carrier Relations Manager jobs in Wan Chai District, Hong Kong SAR .

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Join to apply for the Media Relations Manager role at Hong Kong Trade Development Council

Join to apply for the Media Relations Manager role at Hong Kong Trade Development Council

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The Hong Kong Trade Development Council (“HKTDC”), the statutory organisation promoting Hong Kong’s external trade, is looking for a dynamic and high caliber professional to join our Exhibitions and Digital Business Department.
Responsibilities:
Reporting to the Section Head, Marketing, the job-holder is to act as the project manager of assigned projects. Main duties include:

• To develop and strengthen the network with worldwide trade journalists/editors and local mass media to help publicising the fairs
• To draft and distribute press releases regularly on HKTDC fairs, monitor media coverage and handle press enquiries
• To proactively dig out news angle of the fairs, product and event highlights to pitch international and local mass and trade media
• To arrange press interviews and to provide talk notes for senior management
• To organise local press conference, provide talk notes, draft PowerPoints, and make logistical arrangements for press conference
• To brief, receive international journalists and to organise events during their visit to the fairs
• To liaise closely with various departments / offices of the Council in organising local or overseas press conferences and events for the HKTDC fairs
• To explore partnership with the trade or mass media for initiatives conducive to bring values to the fairs
• To help leading the Media Team in terms of overall strategic planning or team tasks
  

• A university degree, preferably in Journalism and/or Communications
• Minimum 8 years' solid relevant working experience in marketing / corporate communications or client servicing in public relations field, preferably with multi-national corporations
• Excellent English and Chinese press release writing skill a must
• Have experience working with media and building media network
• Excellent command in both spoken and written English and Chinese. Fluent in Putonghua
• Strong communication and presentation skills
• Multi-tasking, well-organised, detail-minded and independent with good initiatives
• Excellent in time management and could meet tight deadlines
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing, Public Relations, and Writing/Editing
• Industries International Trade and Development

Referrals increase your chances of interviewing at Hong Kong Trade Development Council by 2x

Get notified about new Media Relations Manager jobs in Hong Kong, Hong Kong SAR .

Islands District, Hong Kong SAR 1 month ago

Shenzhen, Guangdong, China CN¥15,000.00-CN¥25,000.00 1 year ago

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Direct message the job poster from Amber Group

Amber International Holding Limited (Nasdaq: AMBR) is a leading Web3 financial solutions and infrastructure provider, operating under the brand name Amber Premium .

Amber Premium is a leading provider of institutional crypto financial services and solutions. As a core subsidiary of Amber Group, it provides institutional market access, execution infrastructure, and investment solutions to help institutions and high-net-worth individuals optimize their digital asset portfolios. Amber Premium offers a regulated, scalable financial ecosystem powered by proprietary blockchain and financial technologies, AI-driven risk management, and quantitative algorithms across CeFi, DeFi, and OTC markets. For more information, visit

We are seeking a talented Marketing & PR Manager to join our dynamic team and shape our brand narrative in the fast-evolving cryptocurrency landscape. In this role, you will develop and execute public relations strategies to enhance visibility and reputation, craft compelling stories for our target audiences, and engage with key media outlets and influencers. You will produce high-quality content for press releases, articles, and social media, while also pursuing partnership opportunities to promote our card services and other offerings.

Key Responsibilities:

• Public Relations Strategy: Develop and implement PR strategies to enhance Amber Group’s visibility and reputation within the crypto community and beyond.
• Media Relations: Build and maintain relationships with key media outlets and influencers in the cryptocurrency and finance sectors. Leverage these connections to secure media coverage and promote brand initiatives.
• Content Creation: Produce high-quality content for bi-lingual press releases, articles, and social media that resonates with our target audience. This includes creating visually engaging graphics and materials.
• Partnership Outreach: Engage with potential business partners and merchants to explore collaboration opportunities, particularly in promoting our card services and other offerings.
• Campaign Management: Collaborate with the marketing team to design and execute PR campaigns that align with business goals.
• Ad Hoc Tasks: Be adaptable and willing to take on additional tasks as needed to support the marketing initiatives of the company.

Qualifications:

• Bachelor’s degree in Business Administrations, or a related field.
• Minimum of 3 years experience in PR or communications, preferably within the cryptocurrency or fintech industry.
• Established media contacts and the ability to generate coverage in relevant outlets.
• Excellent understanding of cryptocurrency and blockchain technology is a must.
• Proficient in using digital tools for content creation and graphic design.
• Fluent in English and Mandarin, with exceptional professional communication skills in both written and spoken formats.
• Outgoing, proactive, and able to engage with diverse stakeholders effectively.

Why Join Us?

At Amber Group, you will be part of a forward-thinking team in a rapidly growing industry. We offer a competitive salary, benefits, and opportunities for professional growth. If you are passionate about crypto and skilled in public relations, we would love to hear from you!

• Seniority level Associate

• Employment type Full-time

• Job function Marketing and Public Relations

Referrals increase your chances of interviewing at Amber Group by 2x

Get notified about new Public Relations Manager jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 1 day ago

Hong Kong, Hong Kong SAR $50,000.00-$0,000.00 3 months ago

Central & Western District, Hong Kong SAR 1 day ago

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Direct message the job poster from Amber Group

Amber International Holding Limited (Nasdaq: AMBR) is a leading Web3 financial solutions and infrastructure provider, operating under the brand name Amber Premium .

Amber Premium is a leading provider of institutional crypto financial services and solutions. As a core subsidiary of Amber Group, it provides institutional market access, execution infrastructure, and investment solutions to help institutions and high-net-worth individuals optimize their digital asset portfolios. Amber Premium offers a regulated, scalable financial ecosystem powered by proprietary blockchain and financial technologies, AI-driven risk management, and quantitative algorithms across CeFi, DeFi, and OTC markets. For more information, visit

We are seeking a talented Marketing & PR Manager to join our dynamic team and shape our brand narrative in the fast-evolving cryptocurrency landscape. In this role, you will develop and execute public relations strategies to enhance visibility and reputation, craft compelling stories for our target audiences, and engage with key media outlets and influencers. You will produce high-quality content for press releases, articles, and social media, while also pursuing partnership opportunities to promote our card services and other offerings.

Key Responsibilities:

• Public Relations Strategy: Develop and implement PR strategies to enhance Amber Group’s visibility and reputation within the crypto community and beyond.
• Media Relations: Build and maintain relationships with key media outlets and influencers in the cryptocurrency and finance sectors. Leverage these connections to secure media coverage and promote brand initiatives.
• Content Creation: Produce high-quality content for bi-lingual press releases, articles, and social media that resonates with our target audience. This includes creating visually engaging graphics and materials.
• Partnership Outreach: Engage with potential business partners and merchants to explore collaboration opportunities, particularly in promoting our card services and other offerings.
• Campaign Management: Collaborate with the marketing team to design and execute PR campaigns that align with business goals.
• Ad Hoc Tasks: Be adaptable and willing to take on additional tasks as needed to support the marketing initiatives of the company.

Qualifications:

• Bachelor’s degree in Business Administrations, or a related field.
• Minimum of 3 years experience in PR or communications, preferably within the cryptocurrency or fintech industry.
• Established media contacts and the ability to generate coverage in relevant outlets.
• Excellent understanding of cryptocurrency and blockchain technology is a must.
• Proficient in using digital tools for content creation and graphic design.
• Fluent in English and Mandarin, with exceptional professional communication skills in both written and spoken formats.
• Outgoing, proactive, and able to engage with diverse stakeholders effectively.

Why Join Us?

At Amber Group, you will be part of a forward-thinking team in a rapidly growing industry. We offer a competitive salary, benefits, and opportunities for professional growth. If you are passionate about crypto and skilled in public relations, we would love to hear from you!

• Seniority level Associate

• Employment type Full-time

• Job function Marketing and Public Relations

Referrals increase your chances of interviewing at Amber Group by 2x

Get notified about new Public Relations Manager jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 1 day ago

Hong Kong, Hong Kong SAR $50,000.00-$0,000.00 3 months ago

Central & Western District, Hong Kong SAR 1 day ago

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2 days ago Be among the first 25 applicants

Direct message the job poster from Hong Yip Service Company Limited

• Oversee the daily operation and monitor the staffing and service standard of the clubhouse
• Plan, organize and execute recreational programs and activities for the residents
• Establish good relationship with residents and handle their complaints and requests
• Recommend and implement actions for the improvement of clubhouse management

Job Requirements:

• Higher Diploma / Certificate in Recreation / Sports Management or equivalent to Qualifications Framework
• At least 5 years' working experience in managing residential clubhouse / recreation facilities / hotel service
• Good command of spoken and written English and Chinese , a Cantonese speaker is an advantage
• Outgoing, service oriented and good communication skill
• Immediate availability is highly preferable

Candidates with less experience will be considered as Assistant Clubhouse & Public Relations Manager.

We provide attractive remuneration package and fringe benefits for the right candidate.

Hong Yip is an Equal Opportunity Employer. Personal data collected will be used for recruitment purpose only.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management, Customer Service, and Other

Referrals increase your chances of interviewing at Hong Yip Service Company Limited by 2x

Kowloon, Hong Kong SAR HK$30,000.00-HK$34,000.00 6 days ago

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2 days ago Be among the first 25 applicants

Direct message the job poster from Hong Yip Service Company Limited

• Oversee the daily operation and monitor the staffing and service standard of the clubhouse
• Plan, organize and execute recreational programs and activities for the residents
• Establish good relationship with residents and handle their complaints and requests
• Recommend and implement actions for the improvement of clubhouse management

Job Requirements:

• Higher Diploma / Certificate in Recreation / Sports Management or equivalent to Qualifications Framework
• At least 5 years' working experience in managing residential clubhouse / recreation facilities / hotel service
• Good command of spoken and written English and Chinese , a Cantonese speaker is an advantage
• Outgoing, service oriented and good communication skill
• Immediate availability is highly preferable

Candidates with less experience will be considered as Assistant Clubhouse & Public Relations Manager.

We provide attractive remuneration package and fringe benefits for the right candidate.

Hong Yip is an Equal Opportunity Employer. Personal data collected will be used for recruitment purpose only.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management, Customer Service, and Other

Referrals increase your chances of interviewing at Hong Yip Service Company Limited by 2x

Kowloon, Hong Kong SAR HK$30,000.00-HK$34,000.00 6 days ago

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Join to apply for the Manager, Customer Relations role at AXA Hong Kong and Macau

2 days ago Be among the first 25 applicants

Join to apply for the Manager, Customer Relations role at AXA Hong Kong and Macau

Direct message the job poster from AXA Hong Kong and Macau

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits ( , Culture ( & Career Development (

Responsibilities:

• Manage & lead the complaint team to handle complaints in relation to our insurance products in Life and General Insurance so as to maintain the professional image of AXA
• Handle Life and General Insurance complaints, adhere to operating guidelines, work within delegated authorities, meet departmental SLA targets and pass periodic independent quality control reviews.
• Handle and investigate complaint cases from direct customers and regulators
• Perform acknowledgement, investigation on entitlement, resolution and response
• Involve operations/distribution for case information, root cause reason and execution of approved actions.
• Be responsible for following complaints operating guidelines including delegated authorities for resolution and compensation.
• Be responsible for identifying problems & clarifying the complaints and making recommendations for future improvement
• Work in conjunction with Customer Service, Marketing, Compliance, Legal, Distribution and Operations, to provide resolutions and responses.
• Provide the coaching to junior members
• Participate in projects that relevant to customer complaints

Qualifications:

• Relevant working experience in insurance or banking industry is an advantage
• Minimum 4 years of working experience in Customer Services or Complaint handling in Insurance products
• Strong analytical, logical, negotiation and problem solving skills
• Good communication and interpersonal skills
• Excellent written English and Chinese correspondence skill
• Good verbal communication in English, Cantonese and Mandarin

• Seniority level Associate

• Employment type Full-time

• Job function Consulting and Customer Service
• Industries Insurance Carriers and Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Get notified about new Customer Service Manager jobs in Wong Chuk Hang, Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 1 year ago

Shenzhen, Guangdong, China CN¥18,000.00-CN¥22,000.00 2 years ago

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Join to apply for the Manager, Customer Relations role at AXA Hong Kong and Macau

2 days ago Be among the first 25 applicants

Join to apply for the Manager, Customer Relations role at AXA Hong Kong and Macau

Direct message the job poster from AXA Hong Kong and Macau

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits ( , Culture ( & Career Development (

Responsibilities:

• Manage & lead the complaint team to handle complaints in relation to our insurance products in Life and General Insurance so as to maintain the professional image of AXA
• Handle Life and General Insurance complaints, adhere to operating guidelines, work within delegated authorities, meet departmental SLA targets and pass periodic independent quality control reviews.
• Handle and investigate complaint cases from direct customers and regulators
• Perform acknowledgement, investigation on entitlement, resolution and response
• Involve operations/distribution for case information, root cause reason and execution of approved actions.
• Be responsible for following complaints operating guidelines including delegated authorities for resolution and compensation.
• Be responsible for identifying problems & clarifying the complaints and making recommendations for future improvement
• Work in conjunction with Customer Service, Marketing, Compliance, Legal, Distribution and Operations, to provide resolutions and responses.
• Provide the coaching to junior members
• Participate in projects that relevant to customer complaints

Qualifications:

• Relevant working experience in insurance or banking industry is an advantage
• Minimum 4 years of working experience in Customer Services or Complaint handling in Insurance products
• Strong analytical, logical, negotiation and problem solving skills
• Good communication and interpersonal skills
• Excellent written English and Chinese correspondence skill
• Good verbal communication in English, Cantonese and Mandarin

• Seniority level Associate

• Employment type Full-time

• Job function Consulting and Customer Service
• Industries Insurance Carriers and Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Get notified about new Customer Service Manager jobs in Wong Chuk Hang, Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 1 year ago

Shenzhen, Guangdong, China CN¥18,000.00-CN¥22,000.00 2 years ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.