663 Employee Services jobs in Hong Kong

Join to apply for the Senior Guest Services Manager / Guest Services Manager role at Dorsett Kai Tak Hong Kong

3 days ago Be among the first 25 applicants

Join to apply for the Senior Guest Services Manager / Guest Services Manager role at Dorsett Kai Tak Hong Kong

The new 373-room Dorsett Hotel flagship is inspired by the location’s dreamy Marina lifestyle and the ocean. Catering to both leisure and longer-staying business travellers alike, our suites offer pantry and light cooking facilities, and interconnecting options. Dorsett Kai Tak features two Presidential Suites, each with its own private terrace and the Presidential Harbour View Pool Suite housing its own 10m lap pool. Other hotel facilities include an outdoor rooftop bar and pool, 100 square metre fitness centre, and double-height ceiling grand ballroom.

For the guest arriving from the cruise terminal, the Hotel will offer a smooth transition to an atmosphere that echoes the magical time at sea; for the staycation patron, the Hotel will give the opportunity to dream of a Marina lifestyle without leaving Hong Kong

Responsibilities

• Monitor all front desk personnel to ensure guests receive prompt, cordial attention and personal recognition
• Daily preparation of amenities, accurate room allocation to ensure Owners, VIP’s, Special attention guest and all important clients receive prompt and cordial key service elements prior to their arrival
• Maximize occupancy, revenue and average rate while maintaining high service standards
• Responsible for the managing and supervising all front desk staff
• Performs any other reasonable duties as required by the Management from time to time.
  
  

• Degree holder in Hotel/ Hospitality Management
• Minimum 3-5 years of relevant experience, with 2 years at supervisory level in hotel industry
• Good interpersonal and communication skills
• Mature, independent, proactive, service- oriented and attentive to detail
• Service oriented with pleasant personality
• Good command of spoken and written English, Mandarin and Chinese
  
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Dorsett Kai Tak Hong Kong by 2x

Get notified about new Guest Services Manager jobs in Hong Kong SAR .

Tsuen Wan District, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Guest Services Manager/Overnight Guest Services Manager role at Royal View

1 day ago Be among the first 25 applicants

Join to apply for the Guest Services Manager/Overnight Guest Services Manager role at Royal View

Energetic and motivated professionals are invited to join the team of a deluxe 688-room hotel / serviced apartment complex in Ting Kau. The property is one of the subsidiaries of Sun Hung Kai Properties Limited. We are now inviting high caliber candidates to fill the following position.

Job Description

• Supervise daily operation of Front Desk and monitor the guest services level.
• Provide on-the-job training to Guest Services team
• Maximize the daily room occupancy and revenue.
• Amend the up-sell package based on market trend and customers’ needs.
• Handle guest complaints.
  
  

• Degree or diploma holder in Hospitality Management or related disciplines
• Minimum 3-5 years relevant working experience in the hotel industry
• Mature, independent and strong problem-solving skills
• Excellent communication and interpersonal skills
• Good command of both written and spoken English and Chinese
  
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Royal View by 2x

Get notified about new Guest Services Manager jobs in Hong Kong SAR .

Tsuen Wan District, Hong Kong SAR 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Guest Services Manager / Assistant Guest Services Manager role at Hotel COZi

6 days ago Be among the first 25 applicants

Join to apply for the Guest Services Manager / Assistant Guest Services Manager role at Hotel COZi

Hotel COZi is an eclectic collection of welcoming, midscale hotels designed in a contemporary style and based on a concept of providing a comfortable and relaxing environment in a pleasing home-from-home atmosphere. More than just a place to hang your hat, Hotel COZi is a place where you can catch your breath and unwind, get some exercise, or finish that pressing task from work. A place where you can relax and feel at home among friends. But above all, each Hotel COZi is dedicated to ensuring that whatever you do, you will enjoy every moment of your stay.

Hotel COZi

• Oasis, Tsuen Wan | Hotel COZi
• Harbour View, Kwun Tong | Hotel COZi
• Resort, Tuen Mun
  
  

• Monitor the daily operations of Front Office and guest services
• Manage and supervise front desk staff and quality of services
• Handle guests’ enquiries, emergency cases and complaints
• Coordinate and assist with hotel departments to ensure smooth operations at all hours
  
  

• Diploma holder or above in hospitality management or related disciplines
• Minimum 3 years relevant experience with at least 1 years managerial experience, preferably gained from hospitality management or related disciplines
• Strong communication, interpersonal and leadership skills
• Candidate with less experience will be considered as Assistant Guest Services Manager
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Hotel COZi by 2x

Get notified about new Guest Services Manager jobs in Hong Kong SAR .

Hong Kong SAR HK$17,500.00-HK$19,500.00 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Building Services Manager / Assistant Building Services Manager role at China State Construction Engineering (Hong Kong) Limited

1 day ago Be among the first 25 applicants

Join to apply for the Building Services Manager / Assistant Building Services Manager role at China State Construction Engineering (Hong Kong) Limited

China State Construction Engineering (Hong Kong) Limited (“the Company” or “China State Hong Kong”) started its construction business in Hong Kong in 1979. The Company engages in building construction and civil engineering works. China State Hong Kong is among the largest construction contractors in Hong Kong, and is approved by the Works Bureau, to be on the List of Approved Contractors (Group C) for Public Works in the five major categories of building and civil engineering works, namely, “Buildings”, “Port Works”, “Roads and Drainage”, “Site Formation” and “Waterworks”.

Responsibilities

• Monitor / report site installation progress, materials delivery, quality & safety.
• Responsible for coordination with subcontractors and liaise with clients, architects and consultants on all BS/E&M matters on site.
  
  

• Degree in Electrical / Mechanical / Building Services Engineering or equivalent
• Minimum 10 years post-qualification experience in managing large scale multi-discipline BS / E&M projects
• Candidates with less experience will be considered as Assistant Building Services Manager
  
  

• Seniority level Mid-Senior level

• Employment type Other

• Industries Construction

Referrals increase your chances of interviewing at China State Construction Engineering (Hong Kong) Limited by 2x

Get notified about new Building Services Manager jobs in Hong Kong SAR .

Kwai Tsing District, Hong Kong SAR 1 week ago

Hong Kong SAR HK$30,000.00-HK$40,000.00 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 month ago Be among the first 25 applicants

China State Construction Engineering (Hong Kong) Limited (“the Company” or “China State Hong Kong”) started its construction business in Hong Kong in 1979. The Company engages in building construction and civil engineering works. China State Hong Kong is among the largest construction contractors in Hong Kong, and is approved by the Works Bureau, to be on the List of Approved Contractors (Group C) for Public Works in the five major categories of building and civil engineering works, namely, “Buildings”, “Port Works”, “Roads and Drainage”, “Site Formation” and “Waterworks”.

Responsibilities

• Responsible for coordination with subcontractors and liaise with clients, architects and consultants on all BS/ E&M matters on site.
  
  

• High Diploma / Degree in Electrical / Mechanical / Building Services Engineering or equivalent.
• Minimum 3 years of relevant site experience preferably
• Candidates with less experience will be considered as Assistant Building Services Engineer
  
  

• Seniority level Entry level

• Employment type Full-time

• Industries Construction

Referrals increase your chances of interviewing at China State Construction Engineering (Hong Kong) Limited by 2x

Hong Kong SAR HK$17,000 - HK$25,000 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

With headquarters in Singapore and main operations across Asia, Europe, the Middle East and Latin America, Ant International is a leading global digital payment, digitisation and financial technology provider. Through collaboration across the private and public sectors, our unified techfin platform supports financial institutions and merchants of all sizes to achieve inclusive growth through a comprehensive range of cutting-edge digital payment and financial services solutions. To learn more, please visit

Key Responsibilities:

• Support the operations of the investment hotline, including handling inbound and outbound calls, resolving customers’ enquiries and requests in relation to investment and banking products
• Investigate the issue arising from the customers’ enquiries / complaints as a fact-finding process and escalate issues where appropriate
• Support business growths and development by achieving customer engagement
• Record and document all relevant enquiries and complaints in the system
• Acquire up-to-date product knowledge, market information and regulatory requirements for providing professional service to the customers
• Provide support to management and recommend service improvement
• Support ad-hoc tasks, including BCP service

Job Requirements:

• High Diploma or above in Finance / Business or relevant discipline
• The role is required to work overnight and on shift based on operational needs
• 2+ years of customer service experience in relation to investment funds; candidates with less experience but has good potential and qualifications will also be considered; candidates with more experience will be considered for the role of Manager
• Experience in wealth management products, including but not limited to securities trading, mutual funds, insurance, is a must
• Passed HKSI paper 1,7,8 and relevant license holder, preferably also passed IIQE: paper 1, 2 & 3
• Excellent telephone manner and service attitude with good interpersonal skills and able to follow through on commitments to customers
• Mature and pleasant personality
• Self-motivated and able to work independently
• Fluency in Mandarin, Cantonese and English and ability to read and write in Chinese and English is essential

• Seniority level Associate

• Employment type Full-time

• Job function Customer Service, Finance, and Other

Referrals increase your chances of interviewing at Ant International by 2x

Wan Chai District, Hong Kong SAR 2 weeks ago

Wan Chai District, Hong Kong SAR 5 months ago

Central & Western District, Hong Kong SAR 9 months ago

Central & Western District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 5 days ago

Central & Western District, Hong Kong SAR 7 hours ago

Central & Western District, Hong Kong SAR 9 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Building Services Manager / Assistant Building Services Manager role at China State Construction Engineering (Hong Kong) Limited

1 day ago Be among the first 25 applicants

Join to apply for the Building Services Manager / Assistant Building Services Manager role at China State Construction Engineering (Hong Kong) Limited

China State Construction Engineering (Hong Kong) Limited (“the Company” or “China State Hong Kong”) started its construction business in Hong Kong in 1979. The Company engages in building construction and civil engineering works. China State Hong Kong is among the largest construction contractors in Hong Kong, and is approved by the Works Bureau, to be on the List of Approved Contractors (Group C) for Public Works in the five major categories of building and civil engineering works, namely, “Buildings”, “Port Works”, “Roads and Drainage”, “Site Formation” and “Waterworks”.
Responsibilities

• Monitor / report site installation progress, materials delivery, quality & safety.
• Responsible for coordination with subcontractors and liaise with clients, architects and consultants on all BS/E&M matters on site.
  

• Degree in Electrical / Mechanical / Building Services Engineering or equivalent
• Minimum 10 years post-qualification experience in managing large scale multi-discipline BS / E&M projects
• Candidates with less experience will be considered as Assistant Building Services Manager
  

• Seniority level Mid-Senior level

• Employment type Other

• Industries Construction

Referrals increase your chances of interviewing at China State Construction Engineering (Hong Kong) Limited by 2x

Get notified about new Building Services Manager jobs in Hong Kong SAR .

Kwai Tsing District, Hong Kong SAR 1 week ago

Hong Kong SAR HK$30,000.00-HK$40,000.00 6 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Guest Services Manager/Overnight Guest Services Manager role at Royal View

1 day ago Be among the first 25 applicants

Join to apply for the Guest Services Manager/Overnight Guest Services Manager role at Royal View

Energetic and motivated professionals are invited to join the team of a deluxe 688-room hotel / serviced apartment complex in Ting Kau. The property is one of the subsidiaries of Sun Hung Kai Properties Limited. We are now inviting high caliber candidates to fill the following position.
Job Description

• Supervise daily operation of Front Desk and monitor the guest services level.
• Provide on-the-job training to Guest Services team
• Maximize the daily room occupancy and revenue.
• Amend the up-sell package based on market trend and customers’ needs.
• Handle guest complaints.
  

• Degree or diploma holder in Hospitality Management or related disciplines
• Minimum 3-5 years relevant working experience in the hotel industry
• Mature, independent and strong problem-solving skills
• Excellent communication and interpersonal skills
• Good command of both written and spoken English and Chinese
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Royal View by 2x

Get notified about new Guest Services Manager jobs in Hong Kong SAR .

Tsuen Wan District, Hong Kong SAR 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Guest Services Manager / Assistant Guest Services Manager role at Hotel COZi

6 days ago Be among the first 25 applicants

Join to apply for the Guest Services Manager / Assistant Guest Services Manager role at Hotel COZi

Hotel COZi is an eclectic collection of welcoming, midscale hotels designed in a contemporary style and based on a concept of providing a comfortable and relaxing environment in a pleasing home-from-home atmosphere. More than just a place to hang your hat, Hotel COZi is a place where you can catch your breath and unwind, get some exercise, or finish that pressing task from work. A place where you can relax and feel at home among friends. But above all, each Hotel COZi is dedicated to ensuring that whatever you do, you will enjoy every moment of your stay.
Hotel COZi

• Oasis, Tsuen Wan | Hotel COZi
• Harbour View, Kwun Tong | Hotel COZi
• Resort, Tuen Mun
  

• Monitor the daily operations of Front Office and guest services
• Manage and supervise front desk staff and quality of services
• Handle guests’ enquiries, emergency cases and complaints
• Coordinate and assist with hotel departments to ensure smooth operations at all hours
  

• Diploma holder or above in hospitality management or related disciplines
• Minimum 3 years relevant experience with at least 1 years managerial experience, preferably gained from hospitality management or related disciplines
• Strong communication, interpersonal and leadership skills
• Candidate with less experience will be considered as Assistant Guest Services Manager
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Hotel COZi by 2x

Get notified about new Guest Services Manager jobs in Hong Kong SAR .

Hong Kong SAR HK$17,500.00-HK$19,500.00 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.