What Jobs are available for Employee Support in Hong Kong?

Key Responsibilities:

Recruitment

• Handle frontline recruitment for HKMO
• Ensure smooth and accurate on boarding process

HR Administration & Compliance

• Maintain accurate HR records and ensure adherence to Hong Kong and Macau labor laws.
• Assist with internal communication and staff inquiries.

Employee Engagement

• Coordinate and support employee engagement activities and welfare programs such as annual dinner and festival activities.

• Help foster a positive working culture and morale.

• Support ad hoc projects and tasks as and when required.

Requirements:

• Experience: Minimum 3 years in HR field; knowledge of Hong Kong labor law is an advantage.
• Education: Diploma or Degree in Human Resources or related field.
• Languages: Cantonese and English (Mandarin is a plus).

• Skills:

• Strong organizational and communication skills.

• Proficient in MS Excel, Word, and PowerPoint.
• Detail-oriented and able to work independently.

Work Arrangement:

• Part-time (approx. 2–3 days per week, 10am – 7pm).
• Duration: Temporary coverage during maternity leave (expected 4 months).

IT Support

Responsibilities

• Provide helpdesk support for hardware & software, computer installation & setup, Email setup.

• Maintain IT asset and software licensing inventory and IT knowledge base.

• Troubleshooting and problem solving for both IT Hardware and Applications in a timely manner. Escalate issue and involve experts whenever required in order to resolve issues as quickly as possible.

• Maintenance routine system/data backup.

• Provide technical support and maintenance service to application platforms.

• Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve a wide range of IT problems.

Job Requirements:

· Minimum 2+year of relevant work experience.

· Solid experience with Microsoft O365.

· Ability to work independently and as part of a team.

· Good command of written and spoken in Chinese and English.

· Immediate available is highly preferred.

Interested parties please send your resume with expected salary and availability via email to OR clicking "APPLY NOW".

All information received will be kept strictly confidential and will be used only for recruitment purposes.

About the role

Join the dynamic IT team at Speedy Group Corp. Limited as an IT Support professional. In this full-time position based in Hong Kong, you will play a crucial role in ensuring the smooth operation of the company's technology infrastructure and providing exceptional user support.

What you'll be doing

• Respond promptly to user inquiries and troubleshoot a variety of hardware and software issues
• Provide first-line support and guide users through the resolution of technical problems
• Assist with the installation, configuration, and maintenance of desktop computers, laptops, and other IT equipment
• Collaborate with the IT team to implement new technologies and enhance existing systems
• Document and maintain detailed records of all support activities and resolutions

What we're looking for

• Familiarity with a range of hardware, software, and operating systems
• Strong troubleshooting and problem-solving skills with a passion for providing excellent customer service
• Relevant technical certifications or qualifications in IT support or a related field
• Fresh graduates from Computing/ Information Technology is welcome

About us

Speedy Group Corp. Limited is a leading provider of innovative technology solutions, helping businesses to transform and thrive in the digital age. With a strong track record of success and a commitment to excellence, we are dedicated to empowering our clients and fostering a dynamic, collaborative work culture.

If you're ready to contribute your skills and expertise to our growing team, we encourage you to apply now.

Platform Support Engineer - Global Trading Systems - Hong Kong

A leading quantitative trading firm is seeking a Platform Support Engineer to join its core infrastructure and systems team.

You'll be on the frontline of mission-critical trading and research platforms, ensuring stability and reliability in an environment where milliseconds matter.

What you'll do

• Serve as first point of contact for infrastructure/platform issues
• Monitor logs, alerts, and dashboards, responding to incidents in real time
• Investigate, triage, and resolve system issues, escalating when necessary
• Handle onboarding, permissions, and environment/resource requests
• Maintain runbooks and documentation for recurring problems
• Contribute to automation and monitoring improvements
• Participate in an on-call rotation supporting global systems

What we're looking for

• 3+ years in Support Engineer, Cloud Engineer, TechOps, or SysAdmin roles
• Strong Linux and networking fundamentals
• Experience with AWS (preferred) and container platforms (Docker/Kubernetes)
• Familiarity with monitoring tools such as CloudWatch, Prometheus, Datadog, ELK
• Scripting knowledge (Python, Bash, etc.)
• Clear communicator under pressure, ideally with exposure to finance or trading environments

This is an opportunity to embed yourself in a fast-paced environment, working shoulder-to-shoulder with researchers, traders, and senior engineers to keep complex systems running at peak performance.

Responsibilities :

• Install and configure hardware, including workstations, printers, peripherals & applications
• Perform installation, evaluation and implementation on servers and system software
• Provide on-site / remote / hotline user support and troubleshooting on office and server application
• Perform hardware / software inventory audit for clients
• Record and follow up calls, incidents and on-going issues
• Communicate with internal and external customers in a professional manner, in regards to technology, operation and other enquiries
• Research for product information and compatibility
• Provide pre- & post-sales technical services and support to customers
• Analyze, recommend and implement fixes and documentation work
• Perform and follow up project tasks

Requirements:

• Bachelor Degree or equivalent in Computer Science plus 1year relevant working experience
• Holder of vendor certification (e.g. Microsoft, Cisco)
• Practical experience on implementation and troubleshooting of MS Server particularly on Exchange, SharePoint, SQL or other security & protection products is a plus
• Familiar with at least two computer platforms or server products, such as Windows, Exchange, Domino, Citrix, etc.
• Project experience is a plus
• Excellent customer service attitude, good at reporting and self-management
• Result-oriented and performance-oriented, a self-learner on new technologies
• Good team player, good problem solving skills and communication skills

**Applicants with years of related working experience could have academic qualification exemption.

Position Overview

Working within the sales team, this role will be responsible for providing customer services to our wide range of merchants and assisting sales representatives in merchant pitching, account onboarding, and after-sales follow up. The ideal candidate will have strong communication skills, collaborate effectively with internal departments, demonstrate strong teamwork, and handle a portfolio of merchant accounts.

Key Responsibilities

• Respond promptly to merchant inquiries via email, WhatsApp, phone, chatbot, and other assigned channels.
• Handle merchant operational issues, including updating business information, onboarding processes, and adding or modifying payment channels.
• Assist the sales team in merchant pitching through sales campaigns and follow up after-sales.
• Collaborate with other internal teams (Operations, IT, Marketing, etc.) to resolve merchant issues efficiently.
• Proactively communicate with merchants to understand their needs.
• Provide feedback to relevant departments to improve products, services, and merchant experience.

Requirements

• Form 5 or above educational qualifications.
• Good written and verbal communication skills in English and Chinese.
• Good interpersonal skills and teamwork orientation.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Proactive, customer-focused attitude with a problem-solving mindset.
• Experience in customer service, sales support, or related roles is preferred.

Benefits:

• Medical insurance
• Dental insurance
• Birthday leave

We offer attractive compensation package to suitable candidates. Interested parties, please click "Apply Now" to submit your application including your present & expected salary.

(Personal data collected will be used for recruitment purposes only.)

Our client, an international based brokerage firm, with holding a fully of SFC licensed businesses activities. We are recruiting 2 job openings; the requirements are as follows: -

Job Responsibilities/Requirements:

• Bachelor's degree holder / with 5+years of financial services, wealth management, fintech, or mobile trading working experiences would be welcomed
• Post 1) Product Development Specialist - focused on designing and launching digital tools for our on-line wealth management business, lead end-to-end to execute product lifecycle for mobile apps, integrate features like real-time data, paper trading, and viral communications. Analyze metrics and market trends; hands-on working experiences in digital product / fintech in online brokerage firm as an advantage. Skills: Product roadmap, cross-functional collaboration and data-driven innovation
• Post 2) Sales & Marketing Specialist - Support our WM team to execute marketing campaigns through digital channels, (WeChat / Douyin ads / SEO), able to deliver sales outreach for self-directed, co-host events/webinars and business partners and internal staholders. Prefer with strong marketing campaign management, performance marketing with passion for viral strategies
• Languages Skills: English and Chinese Languages is a must
• For enquires of annual salary package / commencement date / employment terms is subject to negotiable. We are willing to offer an attractive package to an outstanding candidate. Please contact Mrs Yuen at for private discussions.

Interested candidates, please send full resume to: - or click APPLY NOW key or contact Mrs. Yuen , TierONE Consultant for private discussions.

Ref: FI - 2379

Information provided by candidates with be treated in strict confidence and will only be used for recruitment related purposes. All information on unsuccessful candidates with be deleted from our files within 6 months.

Job Responsibilities:

• Assist the engineering team to perform the design review and mechanical analysis, and develop technical solutions in respond to reliability issues in the existing amusement rides and show equipment.
• Assist the engineering team to conduct the investigation, measurement and troubleshooting on-site.
• Interface with other engineers or technicians to establish the strategy and work plan for the implementation of enhancement work or mini-projects. Monitor the progress and analyze the performance.
• Review the alternative material, off-the-shelf component and bolt & nut hardware. Clarify the fabrication method and requirement with MPS and local part vendor.
• Assist the engineering team to handle documentation (drawing, BOM and maintenance manual) and release to the electrical data management system.
• Involve in the annual survey inspection of amusement rides, and prepare the document for submission.

Job Requirements:

• Bachelor's Degree in Mechanical / Mechatronic engineering or related disciplines.
• At least 3 years of experience in mechanical engineering. Experience in machine design, CAD modeling, simulation and instrumentation is preferable.
• Excellent technical analysis and problem-solving skill in ride & show engineering.
• Independent, self-motivated and enthusiastic in engineering.
• Strong interpersonal and communication skills.
• Good verbal and written communication in both Chinese and English.

HKProfessional

Job Responsibilities:

• Assist the engineering team to perform the design review and mechanical analysis, and develop technical solutions in respond to reliability issues in the existing amusement rides and show equipment.
• Assist the engineering team to conduct the investigation, measurement and troubleshooting on-site.
• Interface with other engineers or technicians to establish the strategy and work plan for the implementation of enhancement work or mini-projects. Monitor the progress and analyze the performance.
• Review the alternative material, off-the-shelf component and bolt & nut hardware. Clarify the fabrication method and requirement with MPS and local part vendor.
• Assist the engineering team to handle documentation (drawing, BOM and maintenance manual) and release to the electrical data management system.
• Involve in the annual survey inspection of amusement rides, and prepare the document for submission.

Job Requirements:

• Bachelor's Degree in Mechanical / Mechatronic engineering or related disciplines.
• At least 3 years of experience in mechanical engineering. Experience in machine design, CAD modeling, simulation and instrumentation is preferable.
• Excellent technical analysis and problem-solving skill in ride & show engineering.
• Independent, self-motivated and enthusiastic in engineering.
• Strong interpersonal and communication skills.
• Good verbal and written communication in both Chinese and English.

HKProfessional