28 Facilities Coordinator jobs in Hong Kong

Senior Officer – Building Services

Join our clients' dynamic team to help maintain and enhance a diverse portfolio of properties across Hong Kong. This is an exciting client-side role.

Key Responsibilities

• Oversee daily maintenance and fit-out works for office, industrial, residential, commercial, and retail properties.
• Supervise contractors to ensure quality workmanship and timely project delivery.
• Respond promptly to emergency repairs and breakdowns of essential building systems.
• Manage multiple tasks and meet tight deadlines efficiently.
• Support ad hoc assignments as directed by the Projects & Building Services Manager.

Requirements

• Higher Diploma or Degree in Building Services, Electrical/Mechanical Engineering, or Facilities Management.
• At least 5 years' experience in property maintenance, preferably with developers or property management firms.
• Holder of a valid Construction Industry Safety Training Certificate.
• Registered Electrical Worker License "A" or above.
• Proficient in AutoCAD and general computer applications.
• Strong knowledge of Buildings Ordinance and local regulations (e.g. Minor Works System).
• Proficient in both spoken and written English and Chinese.

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Overview

The Workplace Coordinator manages daily workplace operations and services to ensure efficient functioning of the venue environment. This role supports workplace management initiatives, coordinates with stakeholders, and oversees service delivery while ensuring compliance with quality standards. Candidate with more experience will be considered as Senior Workplace Coordinator

Senior Workplace Coordinator: Takes on more complex operational challenges, has greater autonomy in decision-making, and may mentor junior staff

Workplace Coordinator: Focuses on standard operational support and day-to-day coordination activities

Qualifications

Education and Experience

Diploma or above in Facilities Management and/or Property Management or equivalent

Minimum 3 years of relevant working experience

Prior experience in property management companies preferred

Skills and Knowledge

Good command of spoken and written English and Chinese (Cantonese and Putonghua an advantage)

Excellent customer service and communication skills

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and Chinese Word Processing

Knowledge of Hong Kong Building/Property Management regulations and Ordinances

Personal Attributes

Ability to work independently under pressure with minimal supervision

Detail-oriented with strong problem-solving abilities

Proactive approach to service delivery

Good organizational and time management skills

Key Responsibilities

Operational Management

Assist the Assistant Workplace Manager in addressing specific requirements or concerns

Manage and supervise day-to-day operations to ensure quality service delivery

Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)

Conduct daily patrols and routine inspections of workplace areas

Prepare detailed inspection reports documenting findings

Stakeholder Coordination

Liaise with Authority departments and operators on workplace management services

Follow up on inquiries, complaints, and service requests

Assist with investigations, fact-checking, and case reviews

Prepare correspondence, letters, and notices relating to workplace services

Attend regular meetings with the Authority and other stakeholders as required

Reporting and Documentation

Prepare management reports, incident reports, and daily/monthly operational reports

Document service performance and operational metrics

Track and report on compliance with service standards

Maintain accurate records of workplace activities and issues

Process Improvement

Monitor, review, and enhance operational workflows

Conduct regular training and coaching for subordinates and frontline staff

Identify opportunities for service improvement

Implement best practices in workplace operations

Emergency Response

Attend and resolve emergency incidents and operational issues

Prepare investigation/incident reports as needed

Implement preventive and corrective measures

Respond to emergency calls during regular hours and adverse weather conditions

Support business continuity during typhoons and other disruptions

Additional Duties

May work evenings and on public holidays when required

Handle other ad-hoc duties as assigned by the Authority

Support special projects or workplace initiatives as needed

Working Conditions

Primarily on-site at the venue with regular facility inspections

May require flexible working hours including evenings and weekends

Must be available for emergency response situations

Reporting Structure

Reports to: Assistant Workplace Manager

May supervise: Frontline workplace staff, concierge staff

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

We Offer

• Competitive salary and benefits package (including medical insurance, dental plan, life insurance and performance-linked bonus)
• Collaborative and supportive work environment
• Stable employment Opportunities and supportive leadership to help you reach your full potential

Job Responsibilities

• Handle counter service such as acknowledge receipt of documents and greeting to agents/secretaries.
• Greet and handle walk-in visitors in terms of access card lost/replacement, printed matters request and general enquiries.
• Handle borrow of keys, cables and equipment, distribution services of gift items to agents/secretaries.
• Handle all courier documents and sorting and policy checking, sorting and distribution
• Handle document verification process for original document and certified true copy.
• Verify courier document and cheque daily, key book checking and filing and lost & found items handling
• Handle all incoming telephone calls & monthly reports and filing.
• Handle any ad hoc requests made by Supervisor.

Qualifications and Requirements

• Higher Diploma and above in Facility Management, Property Management or related discipline
• Minimum of 2 years of related experience in Office Administration
• Fresh graduates are welcome
• Team player with good organizational, communication and interpersonal skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Good command of both written and spoken English and Chinese

Application

Interested candidates, please click "APPLY NOW" to send your detailed resume stating your current and expected salary (with the date of availability) to the Talent Acquisition Team.

For other job openings, please visit CBRE's career website for more details. 

All information provided by applicants will be treated in strict confidence and used exclusively for recruitment only.

Our client, a highly respected and well-established global investment management firm with a strong track record and a stable team, is looking for a polished, professional, and highly efficient Receptionist/Facilities Coordinator to provide support to one of their teams. In this role, you will connect with industry leaders and professionals to advance your career. You will also have opportunities for internal growth and advancement

Key Responsibilities:

• Welcome all guests, clients, and vendors cordially, ensuring a professional and hospitable environment.
• Manage incoming and outgoing mail, and distribution of deliveries.
• Assist departments in clerical tasks such as document preparation, photocopying, and filing.
• Maintain office supply inventory and manage office equipment.
• Support the organization and facilitation of company events and activities.
• Coordinate with building management for maintenance, repairs, and facility-related queries. Ensure safety and cleanliness throughout the office
• Support for efficient functioning of the office space, including conference room scheduling and workspace assignments.
• Administer company access cards for employees and guests, ensuring security protocols are followed. Maintain accurate records. Coordinate with security staff as needed.
• Assisting with onboarding preparation and new hire management

Requirements:

• Bachelor's degree preferred
• Minimum 2-3 years of experience in a front office/receptionist role, experience as a facility coordinator is a plus
• Excellent verbal and written communication skills in English and Chinese languages
• Professional demeanour with strong interpersonal skills
• Attention to detail and problem-solving abilities
• Ability to multitask and prioritize workload efficiently
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Commitment to the highest ethical standards

Job Code: SM/56708

For further information, please kindly contact Shaleena Mulchandani or email your details across to

Personal data collected will be used for recruitment purposes only

By applying for this position, you consent to the collection, use and disclosure of your personal data to Charlotte Frank Recruitment Ltd. and all relevant third parties for the purpose of processing your application for this job position. You understand and acknowledge that your personal data will be processed in accordance with our Privacy Policy

Please note that only shortlisted candidates will be contacted

Overview

Wholly owned by Airport Authority Hong Kong, AsiaWorld-Expo (AWE) is one of the most versatile exhibition and event areas in Hong Kong, offering AWEsome value across an enormous diversity of events. AWE offers large, column-free, integrated spaces with high ceilings, flexible configurations and ancillary services that can accommodate everything from rock concerts to global conventions and expositions to product launches. Our real value lies in our exceptionally experienced and professional staff working delicately with an AWEsome spirit to serving every client and realising their wishes.

• Lead and manage teams of in-house staff and outsourced workers, ensuring all service support for events is executed efficiently and effectively
• Collaborate with internal departments and service partners to plan, implement, and monitor all resources required for event support
• Provide expert technical support and professional advice to internal departments, event organizers, exhibitors, and external customers to meet their specific needs
• Develop and implement procurement strategies, including requests for quotations, tenders, and proposals from service providers, suppliers, and vendors. Consolidate cost estimates for external requests
• Oversee event setup, coordinating with service providers to maintain service records and arrange necessary remedial work prior to client handover
• Monitor event operations and maintenance related to utility, audio-visual, and rigging services, ensuring compliance with event organizer requirements and company standards
• Assist in the overall administration of the department, including the standardization of procedures and preparation of tender documents and management reports
• Be present and available on event days to address any issues that may arise and ensure smooth operations
• Perform any additional tasks or projects as required to support the team and organization

• Bachelor’s degree in Engineering, Building Surveying, Event Management, Hospitality, or a relevant discipline
• At least 10 years of working experience and a minimum of 5 years in the related field
• Holding electrical license A or above is preferred
• Proficiency in technical aspects of utility, audio-visual, and/or rigging services
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Strong leadership skills including the ability to motivate and foster teamwork; mature, independent, responsible team player with strong organizational skills
• Good analytical skills and ability to effectively solve problems
• Excellent command of written and spoken English and Chinese; Mandarin is a plus, to interact with all levels of stakeholders
• Need to work overnight and on public holidays occasionally for event support
• Able to work under pressure to meet tight timelines and multi-task

Interested parties please click "Apply now" or email your full resume stating present and expected salaries to HR Department via (email redacted, apply via Company website). Personal data collected will be used for recruitment-related purposes only.

HKIA Services Holdings Limited and its subsidiaries are equal opportunities employers.

• Mid-Senior level

• Full-time

• General Business
• Industries

Islands District, Hong Kong SAR 1 month ago

Wholly owned by Airport Authority Hong Kong, AsiaWorld-Expo (AWE) is one of the most versatile exhibition and event areas in Hong Kong, offering AWEsome value across an enormous diversity of events. AWE offers large, column-free, integrated spaces with high ceilings, flexible configurations and ancillary services that can accommodate everything from rock concerts to global conventions and expositions to product launches. Our real value lies in our exceptionally experienced and professional staff working delicately with an AWEsome spirit to serving every client and realising their wishes.

• Lead and manage teams of in-house staff and outsourced workers, ensuring all service support for events is executed efficiently and effectively
• Collaborate with internal departments and service partners to plan, implement, and monitor all resources required for event support
• Provide expert technical support and professional advice to internal departments, event organizers, exhibitors, and external customers to meet their specific needs
• Develop and implement procurement strategies, including requests for quotations, tenders, and proposals from service providers, suppliers, and vendors. Consolidate cost estimates for external requests
• Oversee event setup, coordinating with service providers to maintain service records and arrange necessary remedial work prior to client handover
• Monitor event operations and maintenance related to utility, audio-visual, and rigging services, ensuring compliance with event organizer requirements and company standards
• Assist in the overall administration of the department, including the standardization of procedures and preparation of tender documents and management reports
• Be present and available on event days to address any issues that may arise and ensure smooth operations
• Perform any additional tasks or projects as required to support the team and organization

• Bachelor’s degree in Engineering, Building Surveying, Event Management, Hospitality, or a relevant discipline
• At least 10 years of working experience and a minimum of 5 years in the related field
• Holding electrical license A or above is preferred
• Proficiency in technical aspects of utility, audio-visual, and/or rigging services
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Strong leadership skills including the ability to motivate and foster teamwork; mature, independent, responsible team player with strong organizational skills
• Good analytical skills and ability to effectively solve problems
• Excellent command of written and spoken English and Chinese; Mandarin is a plus, to interact with all levels of stakeholders
• Need to work overnight and on public holidays occasionally for event support
• Able to work under pressure to meet tight timelines and multi-task

Interested parties please click "Apply now" or email your full resume stating present and expected salaries to HR Department via (email redacted, apply via Company website). Personal data collected will be used for recruitment-related purposes only.

HKIA Services Holdings Limited and its subsidiaries are equal opportunities employers.

• Mid-Senior level

• Full-time

• General Business
• Industries

Islands District, Hong Kong SAR 1 month ago

Job Description

The Department of Catering manages one of the largest and most diverse catering operations in Hong Kong, providing a wide range of catering, sports, and recreation facilities for Members and their guests in three Clubhouses.

The Job involves overseeing the work of Engineers, Technicians, and other team members to ensure that maintenance services are delivered efficiently and effectively. Key responsibilities include:

• Developing KPIs and service standards, and monitoring the implementation of comprehensive maintenance service plans.
• Formulating preventive maintenance strategies and ensuring the implementation of preventive maintenance programs.
• Reviewing and formulating Service Level Agreements with customers, and monitoring the implementation of tailor-made programs.
• Engaging consultants and contractors as required, and ensuring compliance with the Club's policy and procedures.
• Developing, maintaining, and enhancing the use of computerized maintenance management systems.
• Compiling Operation and Maintenance Manuals, Standard Operating Procedures, and emergency response plans.
• Consolidating annual budgets, capital works programs, and operating budgets for the facilities.
• Creating a positive atmosphere to motivate team members, and setting high standards for performance.
• Ensuring compliance with statutory requirements, including safety and health, environmental protection, and sustainability.

About You:

• A degree in Building Services or Electrical/Mechanical Engineering, or a related discipline.
• A minimum of 10 years' solid experience in facility management, including 5 years at a managerial level.
• Possessing relevant professional qualifications, such as HKIE, CIBSE, IFMA, IMechE, or IEE.
• Knowledge of best practices in facility management, Service Level Agreements, and KPIs.
• Strong leadership and organizational skills, with excellent customer service skills and good communication skills in both English and Chinese.

Terms of Employment:

The level of appointment will be commensurate with qualifications and experience.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance.

About this Employer

Prestigious employer in Hong Kong with a brand which is reputable for its high-end and premium properties.

Responsibilities and Duties

• Lead a sizable facilities management team to ensure the property can be operated reliably, efficiently, in the most cost-effective manner and compliant with environmental, health, safety, statutory, licensing and sustainability requirements;
• Ensure operational requirement is incorporated into design and facility readiness; ensure proper handover and receiving for the facilities
• Service Level Agreement (SLA) Formulation and Management to ensure the Property Opening Facility Service Readiness
• Design SOPs for routine checks and maintenance of both hard and soft services
• Utilize industry best practices in FM and construction to enhance operational reliability, service levels and cost efficiencies
• Promote knowledge sharing and continuous improvement through lessons learned and knowledge management initiatives

Desired Skills and Experience

• A minimum of 20 years' experience in related technical fields, including managing large-scale property and facilities operations. Technical experience in managing and maintaining mission critical assets such as Grade A commercial buildings, offices, hospitality and mixed-use developments
• Outstanding technical skills and experience in leading/managing complex building operations, maintenance and assets upkeep.
• Excellent leadership, organizational, managerial, analytical, problem-solving, interpersonal, communication, facilitation, negotiation and presentation skills.
• Proficient in written and spoken English and Putonghua/ Cantonese.

This is an excellent opportunity to work for a client that continually promotes within and offers the potential for strong career growth throughout the organisation.