What Jobs are available for Facilities Coordinator in Hong Kong?

Senior Officer – Building Services

Join our clients' dynamic team to help maintain and enhance a diverse portfolio of properties across Hong Kong. This is an exciting client-side role.

Key Responsibilities

• Oversee daily maintenance and fit-out works for office, industrial, residential, commercial, and retail properties.
• Supervise contractors to ensure quality workmanship and timely project delivery.
• Respond promptly to emergency repairs and breakdowns of essential building systems.
• Manage multiple tasks and meet tight deadlines efficiently.
• Support ad hoc assignments as directed by the Projects & Building Services Manager.

Requirements

• Higher Diploma or Degree in Building Services, Electrical/Mechanical Engineering, or Facilities Management.
• At least 5 years' experience in property maintenance, preferably with developers or property management firms.
• Holder of a valid Construction Industry Safety Training Certificate.
• Registered Electrical Worker License "A" or above.
• Proficient in AutoCAD and general computer applications.
• Strong knowledge of Buildings Ordinance and local regulations (e.g. Minor Works System).
• Proficient in both spoken and written English and Chinese.

The Facilities Coordinator will provide general support to the Regional Facilities Manager, APAC, specifically with the coordination of all facility management and safety tasks of Hong Kong office. The facilities coordinator will also support the daily office operations of the Spin Master Hong Kong office, ensuring the office runs smoothly and daily activities are managed.

The Facilities Coordinator, will manage outside contractors, create the PR's and PO's, collect data in reference to the facilities and maintain records, contracts and invoices.

Please note that this will be a fixed-term contract role with high possibility to turn into permanent role.

Specific Responsibilities:

• Provide full spectrum of office administrative and operations support, e.g. Office renovation/maintenance, office supplies, office safety & tidiness
• Prepare regular reports and handle facilities related payment
• Serve as the focal point of assigned office for health & safety & security. Conduct regular inspection on company facilities are complied local regulations
• Work closely with internal and external parties for facilities projects
• Assist in organizing company event and activities
• Act as a back up role of front desk
• Manage tea lady performance
• Perform any ad-hoc tasks as assigned

Required Qualification, Experience & Skill Set:

• DSE or above with minimum 2 years' experience in Office Administration
• Well-organized, detail-minded, able to work independently with strong initiative
• Experience in office renovation will be an asset
• Good command of both written and spoken English, Cantonese and Mandarin
• Proficient in MS Office
• Knowledge in SAP system will be an advantage
• Positive thinking, proactive, can-do attitude and a good team Player
• Adapt changing work environment

About the Role:

As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You'll Do:

• Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
• Acknowledge all client inquiries and collect work orders.
• Collect information reports to find out performance and progress status.
• File work orders, proposals, department files, and other paperwork submitted by vendors.
• Monitor activities that happen outside the building, such as proper waste disposal and recycling.
• Follow instructions, short correspondence, and memos and ask clarifying questions.
• Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You'll Need:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Why CBRE?

When you join CBRE, you become part of the global lead in commercial real estate service and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Overview

The Workplace Coordinator manages daily workplace operations and services to ensure efficient functioning of the venue environment. This role supports workplace management initiatives, coordinates with stakeholders, and oversees service delivery while ensuring compliance with quality standards. Candidate with more experience will be considered as Senior Workplace Coordinator

Senior Workplace Coordinator: Takes on more complex operational challenges, has greater autonomy in decision-making, and may mentor junior staff

Workplace Coordinator: Focuses on standard operational support and day-to-day coordination activities

Qualifications

Education and Experience

Diploma or above in Facilities Management and/or Property Management or equivalent

Minimum 3 years of relevant working experience

Prior experience in property management companies preferred

Skills and Knowledge

Good command of spoken and written English and Chinese (Cantonese and Putonghua an advantage)

Excellent customer service and communication skills

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and Chinese Word Processing

Knowledge of Hong Kong Building/Property Management regulations and Ordinances

Personal Attributes

Ability to work independently under pressure with minimal supervision

Detail-oriented with strong problem-solving abilities

Proactive approach to service delivery

Good organizational and time management skills

Key Responsibilities

Operational Management

Assist the Assistant Workplace Manager in addressing specific requirements or concerns

Manage and supervise day-to-day operations to ensure quality service delivery

Ensure compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)

Conduct daily patrols and routine inspections of workplace areas

Prepare detailed inspection reports documenting findings

Stakeholder Coordination

Liaise with Authority departments and operators on workplace management services

Follow up on inquiries, complaints, and service requests

Assist with investigations, fact-checking, and case reviews

Prepare correspondence, letters, and notices relating to workplace services

Attend regular meetings with the Authority and other stakeholders as required

Reporting and Documentation

Prepare management reports, incident reports, and daily/monthly operational reports

Document service performance and operational metrics

Track and report on compliance with service standards

Maintain accurate records of workplace activities and issues

Process Improvement

Monitor, review, and enhance operational workflows

Conduct regular training and coaching for subordinates and frontline staff

Identify opportunities for service improvement

Implement best practices in workplace operations

Emergency Response

Attend and resolve emergency incidents and operational issues

Prepare investigation/incident reports as needed

Implement preventive and corrective measures

Respond to emergency calls during regular hours and adverse weather conditions

Support business continuity during typhoons and other disruptions

Additional Duties

May work evenings and on public holidays when required

Handle other ad-hoc duties as assigned by the Authority

Support special projects or workplace initiatives as needed

Working Conditions

Primarily on-site at the venue with regular facility inspections

May require flexible working hours including evenings and weekends

Must be available for emergency response situations

Reporting Structure

Reports to: Assistant Workplace Manager

May supervise: Frontline workplace staff, concierge staff

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

The Job

• Screen and approve applications for Well-off Tenant Policy (WTP), Take Over Tenancy (TOV) Rent Assistance Scheme (RAS), and Name Addition for type 3 & 5 (ADD) in accordance with relevant policies & manuals, and internal guidelines.
• Provide guidance and closely supervise subordinates to ensure compliance with vetting process and adherence to deadlines.
• Coordinate WTP, TOV, RAS, and ADD activities with various stakeholders, including collaboration with IT-Service Administration Team and various Government Departments (e.g. Land Registry) and financial organizations, etc., while supporting decisions regarding computer system enhancements to improve efficiency and compliance.
• Assist in conducting in-depth investigation for risk-based WTP, TOV, RAS, and ADD cases as needed.
• Approve Data Matching exercises for applications or declarations related to WTP, TOV, RAS, and ADD.
• Conduct periodic reviews and recommend solutions in streamline procedures and revise payment templates to maximize efficiency.
• Prepare concise weekly and monthly reports, including supporting documents, for senior management review.

The Person

• Degree / Diploma in any discipline, or equivalent qualification.Certification in Financial, Auditing or Housing Management is an advantage.
• 8 years in finance, auditing, property management or compliance with at least 2 years in a supervisory role.
• Experience in vetting applications is definite advantage.
• Strong leadership and managerial skills.
• Excellent communication, presentation and interpersonal skills.
• Strong observation and assessment skills with ethical judgment and decision-making abilities.
• Initiative and logical thinking.
• Analytical mindset with and problem-solving capabilities and political sense, and the ability to handle stress effectively.
• Familiarity with public rental housing policies and regulations is preferable.

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: 

You are welcome to visit our website  to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society's personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.

Job Purpose:

• Assisting the Senior Property Manager / Property Manager for overall management duties of one or more properties within the Company's portfolios.

Key Responsibilities:

• Support the Senior Property Manager / Property Manager in executing various strategy and operational policies / procedures in assigned portfolios.

• Coordinate for the procurement of services / materials / equipment.

• Monitor the day-to-day operation for property management, technical services, security.

• Monitor / coordinate repair & maintenance work, improvement projects, interior fitting out work / reinstatement work.

• Assist in property handover / take back.

• Constantly review and monitor the provision of tenant support service.

• Assist in preparing management budgets.

• Assist in monitoring income and expenditure of the building accounts.

• Assist in staff performance monitoring.

• Perform all other duties as assigned by the seniors.

Skills, Qualifications and Experience Requirements:

• Degree holder, preferably in Property Management or related discipline

• Minimum 3 years' experience in property management in leased properties

• Possess good supervisory skill, interpersonal and communication skill

• Self-motivated with strong sense of responsibilities

• Fluent in both spoken and written English and Chinese

• Candidate with less experience will be considered as Assistant Property Officer.

Join Our Team as Director of Property Management in Hong Kong

Are you a seasoned property management professional with a passion for excellence? We are seeking a dynamic leader to oversee daily operations and management of our prestigious commercial portfolios. This is your opportunity to lead a dedicated team and deliver top-tier property management services that align with our high standards.

Key Responsibilities:

• Oversee daily property management operations for commercial portfolios.
• Lead a team to deliver comprehensive property management services.
• Monitor contractors' performance to ensure high-quality service delivery.
• Coordinate with tenants and internal stakeholders for smooth activities and events.
• Cultivate positive tenant relationships, addressing their needs and concerns promptly.
• Manage the annual management budget and control expenses.
• Assist in establishing and executing company policies and strategies.
• Review procedures and guidelines for efficient, cost-effective workflow.

Requirements:

• Bachelor's degree in Property Management, Real Estate, or related fields.
• Property Management Practitioner (Tier 1) qualification.
• Minimum of 15 years of relevant experience, with at least 10 years at a managerial level.
• Hands-on experience in managing high-end retail properties, commercial complexes, or tenant management in the hospitality industry is advantageous.
• Strong presentation, communication, interpersonal, and negotiation skills.
• Excellent people management and leadership abilities.
• Proficiency in written and spoken English and Chinese, including Putonghua.

If you are ready to take on a challenging and rewarding role, apply now to become a key player in our property management team in Hong Kong. Your expertise and leadership will drive our success and ensure the highest standards of service for our tenants and stakeholders.

Assistant Officer, Property Management

(reference no.: JPM/AO

Responsibilities:

• Monitoring the contractor work
• Preparing the quotation for repair work or maintenance contracts
• Arranging the technician work schedule
• Handling the emergency matter
• Handling the work order issue
• Handling the enquiry from the tenants / owners

Requirements:

• Form 5, HKDSE or above
• Holder of PMP (Tier 2) License is preferred
• With working experience on Property Management
• Good command of written and spoken in English, Cantonese and Mandarin
• Proficient in MS Office operation
• Immediate available is preferred

We offer competitive salary and benefits package to right candidate. Interested parties please send full resume quoting our job reference number together with expected salary by clicking 'Apply Now' or or by WhatsApp to

All information received will be kept in strictly confidential and used for recruitment purposes only.