235 Fashion Retail jobs in Hong Kong

(Senior) Marketing Manager (Fashion Retail Marketing)

DESCENTE CHINA

Posted 4 days ago

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Job Description

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  • Responsible for strategic planning and budget control for Marketing department
  • Actively contribute to the development of customer lifecycle activity planning in the areas of acquisition, engagement, and retention of current customers especially in CRM and VIP Management
  • Manage current marketing sponsorship program
  • Analyze market trends and consumer insights to identify new opportunities and maximum the market performance
  • Manage key marketing projects and ensure budget is within the operational guideline
  • Develop and maintain strong relationships with key stakeholders, including internal teams, external agencies, and media partners.

Requirements:

  • Bachelor’s degree in Marketing, Communications, Public Relations or other related discipline
  • Minimum of 5-8 years of experience in marketing with at least 3 years in a managerial role
  • Analytical with strong customer acquisition and retention mindset
  • Experience in the retail industry is a must
  • High proficiency of both written and spoken English and Chinese (Cantonese and Mandarin)
  • Immediate available is preferred
  • Less experience will be considered as Marketing Manager

Please email your CV for application with expected salary by clicking 'Apply Now'.

(All personal data collected will be used for recruitment purpose only.)

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing
  • Industries Retail Apparel and Fashion

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Sign in to set job alerts for “Marketing Manager” roles. Assistant Manager/Manager I, Brand & Marketing Senior Manager, DAP Regional Marketing, HOKA Senior Marketing Executive / Marketing Executive

Kowloon City District, Hong Kong SAR 2 weeks ago

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Assistant Manager (Digital Analytics & Marketing Insights) (Job ID: 10788) Manager I/Assistant Manager, MCI Agency Channel Marketing SALES & MARKETING DIRECTOR - health supplement / health food / FMCG / beauty product brand owner & retailer (Mongkok) *Business Development Director / Manager (Digital)

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SALES & MARKETING DIRECTOR / HEAD OF BUSINESS - health supplement / health food / FMCG / beauty product brand owner & retailer (Mongkok)

Kwun Tong District, Hong Kong SAR 1 day ago

Kwun Tong District, Hong Kong SAR 1 year ago

Director/Associate Director - Product Strategy and Sales Execution

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TTS -Payments Product Manager – SVP (Hong Kong)

Kowloon City District, Hong Kong SAR 2 weeks ago

REGIONAL SALES MANAGER (APAC) - US textiles / garment trims / accessories / fabric brand owner & manufacturer (Mongkok) ACCOUNTING MANAGER (40K-50K X 13) - Japanese MNC brand owner trading office (TSTE/5 days) Officer, SME One (Marketing & Partnership) (Ref: IFD175/25, 10501)

Kwun Tong District, Hong Kong SAR 1 day ago

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Area Manager / Retail Manager (Fashion Retail)

INITIAL FASHION

Posted 7 days ago

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Join to apply for the Area Manager / Retail Manager (Fashion Retail) role at INITIAL FASHION

1 week ago Be among the first 25 applicants

Join to apply for the Area Manager / Retail Manager (Fashion Retail) role at INITIAL FASHION

“The Unusual Experience - It has truly been an extraordinary experience.

It touches your soul with five senses.”

「非尋常體驗,非尋常觸覺。」

We are a Hong Kong-based fashion label established in 2000, currently with over 130 stores in Hong Kong, Macau and the Chinese Mainland.

initial concept is not limited to the customer’s closet; it extends to the pursuit of exquisite style and fashion in all aspects of life. The unique and renowned initial style is made possible by its professional team working together, and living and breathing and creating.

Please visit our company website for more company information.

"The Unusual Experience

It has truly been an extraordinary experience"

Responsibilities

  • Manage Multi-stores to provide guidance, support, and motivation to achieve sales targets and KPIs
  • Monitor and ensure stores operations smooth and efficient
  • Formulate and implement business strategies to maximize sales and profits
  • Maintain excellent customer relationship through understanding the customers’ needs and handling complaints
  • Lead and motivate the frontlines
  • Assist in any ad-hoc assignments

Requirement

  • University degree holder in business or related disciplines
  • At least 5 years of relevant experience in retail operations in fashion / luxury retail
  • Multiple store management experience is a must
  • Strong leadership and management skills
  • Excellent interpersonal, communication and problem-solving skills
  • Candidate with less experience will be considered as Assistant Area Manager / Senior Shop Manager

Interested parties please send your resume with current and expected salary to Human Resources Department via email (email redacted, apply via Company website) or by clicking the APPLY NOW button.

All information received will be treated in strict confidence and for recruitment purpose only.

應徵者可遞交連同近照之履歷表 Whatsapp 到招聘熱線 5407 4676 或

於網上遞交申請: Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Industries Retail

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Sign in to set job alerts for “Retail Manager” roles. Senior Manager / Manager, Operations Leadership (Retail Operations) Regional Store Planning Manager, Asia Pacific Assistant Retail Operations Manager, Hong Kong and Macau

Central & Western District, Hong Kong SAR 1 day ago

In-store Private Client Manager (Luxury Fashion) Regional Assistant Retail Education Manager – Makeup & Fragrance

Hong Kong SAR HK$25,000.00-HK$0,000.00 1 week ago

Assistant Store Manager, Hong Kong International Airport District Manager (B2B Business Sales Supervisor)

Hong Kong SAR HK 20,000.00-HK 30,000.00 2 weeks ago

Assistant Manager - Contact Centre and Remote Channel

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Area Manager / Retail Manager (Fashion Retail)

Hong Kong, Hong Kong INITIAL FASHION

Posted 19 days ago

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Job Description

Join to apply for the Area Manager / Retail Manager (Fashion Retail) role at INITIAL FASHION

1 week ago Be among the first 25 applicants

Join to apply for the Area Manager / Retail Manager (Fashion Retail) role at INITIAL FASHION

“The Unusual Experience - It has truly been an extraordinary experience.
It touches your soul with five senses.”
「非尋常體驗,非尋常觸覺。」
We are a Hong Kong-based fashion label established in 2000, currently with over 130 stores in Hong Kong, Macau and the Chinese Mainland.
initial concept is not limited to the customer’s closet; it extends to the pursuit of exquisite style and fashion in all aspects of life. The unique and renowned initial style is made possible by its professional team working together, and living and breathing and creating.
Please visit our company website for more company information.
"The Unusual Experience
It has truly been an extraordinary experience"
Responsibilities

  • Manage Multi-stores to provide guidance, support, and motivation to achieve sales targets and KPIs
  • Monitor and ensure stores operations smooth and efficient
  • Formulate and implement business strategies to maximize sales and profits
  • Maintain excellent customer relationship through understanding the customers’ needs and handling complaints
  • Lead and motivate the frontlines
  • Assist in any ad-hoc assignments
Requirement
  • University degree holder in business or related disciplines
  • At least 5 years of relevant experience in retail operations in fashion / luxury retail
  • Multiple store management experience is a must
  • Strong leadership and management skills
  • Excellent interpersonal, communication and problem-solving skills
  • Candidate with less experience will be considered as Assistant Area Manager / Senior Shop Manager
Interested parties please send your resume with current and expected salary to Human Resources Department via email (email redacted, apply via Company website) or by clicking the APPLY NOW button.
All information received will be treated in strict confidence and for recruitment purpose only.
應徵者可遞交連同近照之履歷表 Whatsapp 到招聘熱線 5407 4676 或
於網上遞交申請: Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Industries Retail

Referrals increase your chances of interviewing at INITIAL FASHION by 2x

Sign in to set job alerts for “Retail Manager” roles. Senior Manager / Manager, Operations Leadership (Retail Operations) Regional Store Planning Manager, Asia Pacific Assistant Retail Operations Manager, Hong Kong and Macau

Central & Western District, Hong Kong SAR 1 day ago

In-store Private Client Manager (Luxury Fashion) Regional Assistant Retail Education Manager – Makeup & Fragrance

Hong Kong SAR HK$25,000.00-HK$0,000.00 1 week ago

Assistant Store Manager, Hong Kong International Airport District Manager (B2B Business Sales Supervisor)

Hong Kong SAR HK 20,000.00-HK 30,000.00 2 weeks ago

Assistant Manager - Contact Centre and Remote Channel

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Customer Service Associate/Customer Service Executive (Hardlines)

SGS

Posted 11 days ago

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Job Description

Company Description

We are

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

  • Handle incoming email and phone enquiries
  • Deliver customer satisfaction through excellent service quality
  • Solve problems and analyze information accurately with appropriate speed
  • Make decisions through appropriate actions required to solve queries within guidelines
  • Prepare proposal, quotation and agreement for the customer
  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner

Qualifications

  • High Diploma or above in any subjects
  • 1-4 years’ experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative

Additional Information

  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free shuttle service
  • Employee Assistance Program (EAP)
  • Staff Activities

Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development
  • Industries Retail Office Equipment, Consumer Services, and Oil and Gas

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Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 3 days ago

Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)

Sha Tin District, Hong Kong SAR 1 week ago

Customer Services Officer(Complaints & Enquiries)

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Customer Service Officer

Futu Holdings Limited

Posted today

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Job Description

1 day ago Be among the first 25 applicants

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  • Respond to customer emails in a timely and professional manner
  • Handle customer enquiries and complaints in a professional manner
  • Handle and follow up clients’ enquiries, liaise with external parties and internal staff based on feedbacks gather from clients
  • Perform account opening and document checking according to the internal guidelines and ensure full compliance under rules and regulations
  • Assist the Team Head to establish and enforce service procedures, policies and standards
  • Design and implement operational procedures complied with internal guidelines and relevant regulatory requirements
  • Handle Ad-hoc tasks as required

Requirements :

  • 1~2 years working experience in related fields such as relationship management, onboarding, client services etc
  • Experience in KYC/AML, CRS and FATCA areas within Finance industry is strongly preferred
  • Familiar with SFC regulation on KYC and AML requirements
  • Excellent in client service mindset and interpersonal communication skill
  • SFC type 1 license holder / pass of relevant papers is strongly preferred
  • Fluent in Mandarin and English is a must
  • Title would adjust based on the relevant experience
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service and Finance

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Sign in to set job alerts for “Customer Service Officer” roles. Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Officer, Customer Services (Phone Banking - General Banking) Officer, Customer Services - Employee Benefits Senior Officer, Customer Relations (complaint handling) Customer Service Officer, Multiple Openings!

Wan Chai District, Hong Kong SAR 3 months ago

Customer Services Officer (1-Year contract) Customer Service Supervisor / Officer (Serviced Apartment)

Central & Western District, Hong Kong SAR 4 weeks ago

Customer Relationship Management Specialist / Manager (CRM) Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Service Officer, INV Specialist Client Relationship Officer | Fintech | Hong Kong Customer Service (Employee Benefit), Manager / Assistant Manager

Wan Chai District, Hong Kong SAR 2 days ago

Guest Services Officer - Food & Beverage Customer Services Officer (1-Year contract) Administrator - KYC / CDD | Client support (Fresh Graduate Welcome) Company Secretarial Assistant/ Officer

Wan Chai District, Hong Kong SAR 4 weeks ago

Customer Service Representative (5 days) Client Services Coordinator / Department Administrative Assistant (Hong Kong, SAR) (#3964)

Central & Western District, Hong Kong SAR HK$25,000.00-HK$29,000.00 2 hours ago

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Customer Service Representative

DuPont

Posted today

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Job Description

10 hours ago Be among the first 25 applicants

  • Work with sales team to support order process and ensure effective handling of customer orders.
  • Work with supply chain to provide accurate product availability and delivery date.
  • Play a key role in product allocation check and execution.
  • Initiate and drive automation improvement, collaborate with adjacent departments, supply chain and planner.
  • Work closely with sales team to attain customer satisfaction through high-quality service.
  • Keep customer in mind, deep understand their needs and pain point.
  • Thinking as a customer, using 360 view of the customer to increase customer centric behavior.
  • Good sense of urgency and capable to drive order implementation efficiently per market needs.
  • Prepare and distribute assigned reports related to customer service area, conduct analysis as required with timely follow-up.
  • Efficiently handle inquiries from existing and new customers.
  • Maintain full compliance of internal control requirement.
  • Support other business activities as required.

Qualifications:

• Bachelor degree or above, with major in Economics, international trade, supply chain etc.

• Over 3 years relevant working experience. Well understand the trading business model and sufficient international trade knowledge.

• Strong interpersonal and communication skills to link different departments and deliver the result.

• Proactive and logic thinking, be able to work under pressure.

• Well organized and good documentation skills.

• Good English skills including speaking and writing.

• Good computer application skill, SAP experience is preferred

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries Chemical Raw Materials Manufacturing

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Get notified about new Customer Service Representative jobs in Kowloon, Hong Kong SAR .

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Senior Account Manager, Commercial Sector Chiller Export Key Account Manager, China & SEA/Pacific Region

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Customer Service Manager

Plotio Financial Group Limited

Posted 4 days ago

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Job Description

Join to apply for the Customer Service Manager role at Plotio Financial Group Limited .

6 days ago Be among the first 25 applicants.

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PLOTIO was established in 1983 and has grown into a dynamic financial institution with diverse business interests including real estate, property management, bullion trade, and environmental services. We are expanding and invite you to join our team to develop into future leaders.

Key Responsibilities
  • Manage a team of up to 20 staff members.
  • Handle customer inquiries related to account opening, market information, and complaints professionally.
  • Oversee Quality Assurance Training (QAT); conduct QA and training for customer service and sales teams; manage live chat QA programs.
  • Develop and maintain an up-to-date knowledge database; digitize manuals to improve operational efficiency.
  • Ensure proper documentation and storage of client documents.
  • Manage communication with internal and external parties.
  • Lead process improvements and customer service projects.
  • Gather customer feedback and recommend improvements.
Requirements
  • Bachelor’s degree in business or related fields; at least 5 years of relevant leadership experience in customer service.
  • Fluent in English, Mandarin (mandatory), and Cantonese.
  • Proficient in Microsoft Word, Excel, and Chinese Word Processing.
  • Customer-focused with excellent interpersonal and communication skills; positive, self-motivated, and a strong leader.
  • Attention to detail, mature, patient, responsible.
  • Knowledge of AI is preferred.
  • Immediate availability is an advantage.
What We Offer
  • 5-day work week
  • Medical scheme
  • Bank holidays
  • Life insurance
  • Performance bonus
Additional Information
  • Seniority level: Mid-Senior level
  • Employment type: Other
  • Job function: Sales and Human Resources

This job is still active and accepting applications.

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Customer Service Clerk

Telford International Co. Ltd.

Posted 4 days ago

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Job Description

Join to apply for the Customer Service Clerk role at Telford International Co. Ltd.

3 days ago Be among the first 25 applicants

Join to apply for the Customer Service Clerk role at Telford International Co. Ltd.

Telford International was established in 1982 to meet the growing demand for beverage products in Hong Kong. Our group offers over 100 brands of natural, healthy, and functional beverages, as well as international spirits and wines, with a unique mix of in-house and third-party brands, including Tao Ti, Meko, Ovaltine, Asahi, Remy Martin, and more. To provide more quality products to the Hong Kong market, we are looking to hire more talents from various fields to support the expansion of our business.

匯泉國際成立於1982年,以滿足香港對飲料產品日益增長的需求。我們的集團提供超過100個品牌的天然、健康和功能性飲料,以及國際烈酒和葡萄酒,涵蓋自有品牌和第三方品牌,包括道地、Meko、阿華田、Asahi、Rémy Martin 等。 為了向香港市場提供更多優質產品,我們正在尋找各領域的人才,以支持業務擴展。

Telford International was established in 1982 to meet the growing demand for beverage products in Hong Kong. Our group offers over 100 brands of natural, healthy, and functional beverages, as well as international spirits and wines, with a unique mix of in-house and third-party brands, including Tao Ti, Meko, Ovaltine, Asahi, Remy Martin, and more. To provide more quality products to the Hong Kong market, we are looking to hire more talents from various fields to support the expansion of our business.

Responsibilities

  • Order processing
  • Data entry
  • Handle incoming calls

Requirements

  • F.5 or above
  • Proficient in Chinese Word Processing, MS Word and Excel
  • Detail-oriented, mature, willing to learn and able to work under pressure
  • Immediate available is preferred

We offer an attractive remuneration package and promising career prospects, including a 5-day work week and medical insurance. Interested parties, please forward your full resume with expected salary to apply now.

All data collected will be used solely for recruitment purposes.

Website:

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Industries International Trade and Development

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Sign in to set job alerts for “Customer Service Assistant” roles. Customer Service Officer – South Island Line (Ref: 250004) Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 4 days ago

Customer Service Officer (High Speed Rail) (Ref: 250005) Officer, Customer Services (Phone Banking - General Banking) Company Secretarial Assistant - Fresh Graduates Welcome (Up to 20K/mth) ASSISTANT CUSTOMER SERVICES OFFICER (Ref. RC-ACSO) (HK) Customer Service Assistant (Part-Time) Customer Service Representative (Part-time) (Sunday Working) Customer Service and Operations Assistant Customer Service Officer (Premier Centre) - Wealth and Personal Banking Assistant Customer Service Manager, Customer Relations Customer Service, Assistant Manager (More than 1 opening)

Wan Chai District, Hong Kong SAR 1 month ago

Customer Service Officer, Multiple Openings!

Wan Chai District, Hong Kong SAR 3 months ago

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Officer, Customer Service

Aegon

Posted 4 days ago

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Job Description

Join to apply for the Officer, Customer Service role at Aegon .

The role reports to the team leader of Customer Service and involves handling policy servicing transactions with high accuracy and delivering quality customer service. Key performance indicators include providing excellent service to policy owners, business partners, and potential customers via various communication channels, processing transactions independently with zero errors within target turnaround times, and reporting operational issues with feasible solutions.

Responsibilities:

  • Collaborate with business partners and internal teams to deliver quality customer service.
  • Handle inquiries, feedback, and complaints from customers or partners through multiple contact methods.
  • Process policy servicing transactions accurately in compliance with guidelines and within designated timeframes.
  • Ensure follow-through of customer requests until completion.
  • Report daily operational issues to the team leader with proposed solutions.
  • Participate in ad hoc projects or tasks as assigned.
  • Support team members to ensure service continuity.
  • Comply with internal policies, procedures, laws, and regulations.

Requirements:

  • Diploma holder in any discipline.
  • At least 2 years of experience in life insurance.
  • Good interpersonal and communication skills.
  • Proficient in written and spoken English and Chinese (including Mandarin).
  • Proficient in MS Office (Excel, Word, PowerPoint).
  • Customer-centric mindset with a desire to provide excellent service.
  • HKIA licensing (Paper 1 & 3) required.

Additional details:

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Sales and Customer Service

This job posting is active and not expired.

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Customer Service Officer

CIS Group 順安集團

Posted 4 days ago

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Job Description

2 weeks ago Be among the first 25 applicants

  • Provide quality customer services to clients in a professional manner and accordance with all group standards.
  • Work with a team of customer servicing and operations staff in providing full support to clients’ inquiries and instruction execution.
  • Execute trading orders for clients.
  • Handle clients on-boarding, on-going account maintenance, and business processing related document checking and execution.
  • Developing and retaining relationships with potential customers.
  • Identifying the needs of clients in order to enhance client satisfaction.
  • Handle inquiries from the front-line and internal departments.
  • Perform other ad hoc duties as assigned.

Requirements:

  • University graduates in any business-related disciplines.
  • Customer service work experience in the securities brokerage firm is an advantage.
  • License holder of SFC Type 1 and Type 2 is an advantage.
  • Positive attitude and strong problem-solving skills with great attention to accuracy and detail.
  • Customer service-oriented, a good team player with good communication skills, and a strong sense of responsibility.
  • Proficient in written and spoken in Cantonese, English, and Mandarin.
  • Immediate availability will be highly preferred.

Full- time

The personal data collected will be used for recruitment purposes only.

For interested parties, please send your CV to

About CIS Group

Established in 2007, CIS Group * is firmly rooted in Hong Kong and specialized in global finance. Our management has over 30 years of experience in the fields of capital market, wealth management, funds, securities, insurance, and bank etc. The Group has embraced its core values - "Courageous", "Innovative”, and "Open" to actively develop diversified asset allocation services and provide professional, reliable, and comprehensive one-stop wealth management services for high-net-worth individuals and institutional clients in China, Hong Kong, and the Asia-Pacific region.

We proactively develop a more diversified all-in-one financial services platform, and endeavor to provide comprehensive and value-added products and services to our clients and partners. We have established six core businesses within 10 years’ time. The scope of business includes:

We established a well-structured and professional business model that comply with all the relevant and applicable laws, regulations, and licenses in Hong Kong. Our members have obtained below licenses and qualifications,

(1) Licenses issued by Securities and Futures Commission of Hong Kong for Dealing in securities (Type 1), futures contracts (Type 2), advising on securities (Type 4), and asset management (Type 9)

(CE No. API164);

(2) Participant of The Stock Exchange of Hong Kong;

(3) Insurance Broker License issued by Insurance Authority (Membership No: FB1285);

(4) Registered MPF Intermediary (MPF Registration No.: IC001133);

(6) Participant of Central Clearing and Settlement System (CCASS ID: B01849);

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time

Get notified about new Customer Service Officer jobs in Wan Chai District, Hong Kong SAR .

Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 1 week ago

Corporate Customer Service Executive (Part-Time) Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome)

Wan Chai District, Hong Kong SAR 1 day ago

Customer Relationship Officer (High-Mid Value Segment) Customer Service Representative (Hotline)

Kwun Tong District, Hong Kong SAR 1 year ago

Customer Services Officer(Complaints & Enquiries) Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK)

Shenzhen, Guangdong, China CN¥7,000.00-CN¥9,000.00 2 years ago

Customer Service Officer (Campus Recruitment)

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  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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