912 Field Service Technician jobs in Hong Kong

Role Summary:

The Field Service Technician primary responsibility is to deliver customer service experience.

The goal is to drive success that improves customer satisfaction, maximises customer retention and increases profitability. The Field Service Technician will actively participate discussions across departments, Sales & Marketing / Supply Chain / Engineering / Customer Services, maintaining responsibility of timeliness and effectiveness of the Customer Services function.

The role will be heavily customer facing, and therefore the Field Service Technician will be an ambassador of Dedienne Aerospace, its brand, ethics and business vision.

• Coverage of customers in Hong Kong
• Provide service and customer support during field visits or dispatches
• Responsible for quality on-site installation, commissioning, maintenance and test tasks at customers' sites
• Diagnose errors or technical problems and determine/render proper solutions
• Conduct training for customers' engineers and technicians
• Verifying, by visual and technical inspection, incoming goods in accordance to purchase order specifications and conformance with refining practices which requires positive material identification, testing and measuring, etc.
• Packaging of stock and non-stock material in accordance to specified procedures in preparation of shipping
• Shipping out material or non-conformance receipts via vendor trucks, air/sea/land freight in accordance with specified procedures
• Stock taking in accordance with specified area procedures to assure accurate inventories
• Assist with general logistical arrangement, documentation and filing
• Substantial business travel, approximately 40% of time, will be expected to fulfil the Operations Technician role
• A Visit Report must be completed and sent to all relevant parties in a timely manner.
• Requirements
• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Engineering (Aviation/Aeronautics/Astronautics), Engineering (Mechanical) or equivalent.
• And/Or at least 3 year(s) of working experience in the related field is required for this position.
• Full-Time position(s) available.
• Only candidates located in Hong Kong will be considered

Job Type: Full-time

Pay: $20, $25,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Experience:

• Sales: 3 years (Preferred)

Language:

• English (Required)
• Mandarin (Required)

Work Location: In person

It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?
You will be working with our CS Operations and Maintenance team who are expertise to ensure on-site work are performed safely, on time, within budget and to the satisfaction of the customer.

How will you make a difference?
As a member of the CS Operations and Maintenance team, you will be responsible for handling, maintaining, repairing and installing electrical / mechanical / hydraulic / pneumatic equipment in MTRC premises.

What do we want to know about you?

• Form 5 / electrical / mechanical / hydraulic / pneumatic related certificates, or proven experience or training
• Certificate of Registration of Electrical Worker (Grade A) and/or Gantry crane operator and/or forklift operator is a definite advantage.
• HK driving license 2 is preferred.
• Fluency in Cantonese and English.
• Responsible, independent, hardworking and self-motivated.

What will your typical day look like?

• Handling, maintaining, repairing and installing electrical / mechanical / hydraulic / pneumatic equipment in MTRC premises
• Maintain good communication with various stakeholders to ensure overall works progress as scheduled.
• Team spirit and sense of responsibility, strict work discipline and strong safety awareness. Maintain site safety, works quality & workmanship as specified.
• Handle ad-hoc projects assigned by the management

"We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant"
Who are we?
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more

Our Commitment to Embrace Diversity:
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Join to apply for the Field Service Technician role at Wabtec Corporation .

Wabtec is a global provider of equipment, systems, digital solutions, and services for freight and transit rail, mining, marine, and industrial markets. We are focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions.

You will be working with our CS Operations and Maintenance team to ensure on-site work is performed safely, on time, within budget and to the satisfaction of the customer.

As a member of the CS Operations and Maintenance team, you will be responsible for handling, maintaining, repairing and installing electrical, mechanical, hydraulic and pneumatic equipment in MTRC premises.

• Form 5 / electrical / mechanical / hydraulic / pneumatic related certificates, or proven experience or training
• Certificate of Registration of Electrical Worker (Grade A) and/or Gantry crane operator and/or forklift operator is a definite advantage
• HK driving license 2 is preferred
• Fluency in Cantonese and English
• Responsible, independent, hardworking and self-motivated

• Handling, maintaining, repairing and installing electrical, mechanical, hydraulic and pneumatic equipment in MTRC premises
• Maintain good communication with various stakeholders to ensure overall works progress as scheduled
• Team spirit and sense of responsibility, discipline and strong safety awareness. Maintain site safety, quality and workmanship as specified
• Handle ad-hoc projects assigned by the management

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant

Equal opportunity and diversity statement: Wabtec is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

• Entry level

• Full-time

• Manufacturing

• Railroad Equipment Manufacturing

What To Expect
Tesla is looking for an experienced and dynamic Field Service Technician to work in one of the most progressive companies in the world. We are seeking experienced service technicians with excellent oral and written communication skills to work within the Energy Products team. Tesla needs a diversely talented and highly mobile technician ready to move quickly in order to keep our systems fully operational. The primary job is to service, troubleshoot, or upgrade Tesla charging infrastructures as needed. Applicants should be self-motivated team players with a positive attitude

What You'll Do- Troubleshoot and repair equipment as defined by the service engineering team.
- Perform complex and precise electro-mechanical debug, rework and repair.
- Perform tasks requiring a high level of skill and patience.
- Operate a variety of hand tools, power tools, diagnostic and measuring equipment (including DMMs and oscilloscopes).
- Develop and follow best practices and procedures for various maintenance activities related to Tesla Energy equipment.
- Maintain high levels of communication and feedback within the Tesla Energy service organization; prepare daily updates of work completed, problems identified, and future timelines.
- Have flexibility to provide support outside your region and possibly outside the country as required.
- Perform other related duties as assigned per our growth and diversity across applications.
- Actively work across Powerwall and Supercharger sites, ensuring they stay online and performing at an optimal level.
What You'll Bring- Must have Certificate of Registration as an Electrical Worker.
- 3+ years' electrical experience' within the Commercial, Industrial or Utility sector.
- Must be able to work from complex and detailed documentation and/or verbal and written instructions depending on situation.
- Strong computer skills. Comfort with Microsoft office and cloud-based computing programs. Ability to communicate and function well in a mobile office setting.
- Ability to read and understand manufacturing instructions, electrical diagrams, and mechanical drawings.
- Fluency in written and spoken English is an advantage
- Must be reliable, have good initiative, committed, and quality focused.
- Willingness to work outdoors, on the road, at unusual hours.
- Ability to lift 20-25kg.
- Valid local driver's license with a clean record required.
- Knowledge of operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment.
- Ability to follow oral and written instructions.
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
- Ability to effectively handle multiple priorities, organize workload, and meet deadlines.
- Ability to maintain and perform top level professional integrity and appearance.

Esco Lifesciences Group provides enabling technologies, products, and services to the life sciences and healthcare industries, supporting academic research, clinical practice, and biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, with direct sales and service offices in over 20 countries, and 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and worldwide.

Esco is positioned to benefit from the sustained growth of the healthcare and biopharma industries globally. The company has achieved market leadership in China and other fast-growing segments, with China being its largest market. As a Singapore-headquartered company, Esco acts as a bridge of technologies, products, and talent across the world, with operations spanning the US, Europe, and Asia.

Main Duties:

The ideal candidate will be involved in equipment installation, after-sales services such as calibration, certification, preventive maintenance, and service documentation and reports. The candidate must have strong interpersonal skills, be independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

• Provide field service support for Esco products.
• Handle all breakdown calls promptly.
• Ensure high customer satisfaction and manage customer expectations effectively.
• Prepare field service reports and related documentation.
• Monitor repairs and maintenance activities to ensure operational efficiency and meet machine repair hours.
• Decide when to escalate customer concerns/issues.
• Perform troubleshooting, commissioning, and certification of units.
• Build strong relationships with customer contacts through effective teamwork.
• Conduct hands-on training for international field service teams when needed.

The Ideal Candidate Would Possess:

• Diploma or Degree in Engineering.
• At least one year of experience in equipment repair and troubleshooting (fresh graduates are welcome).
• Good command of spoken and written English.
• Strong analytical and problem-solving skills.
• Willingness to travel locally and internationally.

• Associate

• Full-time

• Industries: Biotechnology, Research, and Medical Equipment Manufacturing

Referrals can double your chances of interviewing at Esco. Get notified about new Field Services Engineer jobs in Kowloon, Hong Kong SAR .

Location: Kwun Tong District, Hong Kong SAR | Posted 6 days ago

The Opportunity

Esco Lifesciences Group provides enabling technologies, products, and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing, and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest-growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products, and talent across the world, with global operations spanning the US, Europe, and Asia.

SERVICE ENGINEER

Main Duties:

The ideal candidate will be involved with equipment installation, after-sales services such as calibration, certification and preventive maintenance, and service documentation and reports. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

· Field service support for Esco products

· Handle all breakdown calls in the earliest response time

· Ensure a high level of customer satisfaction and effectively manage customer expectations

· Prepare field service reports and related documentation.

· Monitors repairs and maintenance activities to ensure operational efficiency and to target required hours for machine repair

· Responsible for decisions when to instigate the escalation process in order to resolve a customer concern/issue.

· Perform troubleshooting, commissioning, and certification of units promoted

· Provides effective teamwork, building a strong relationship with customer contacts

· Carry out hands-on training for field service organizations internationally when needed

The Ideal Candidate Would Possess:

· Diploma or Degree in Engineering

· With at least one (1) year working experience in equipment repair and troubleshooting.

· Fresh graduates are welcome to apply

· Good command of spoken and written English

· Good analytical and problem-solving skills

· Willing to travel locally and abroad

Esco Lifesciences Group provides enabling technologies, products, and services to the life sciences and healthcare industries, supporting academic research, clinical practice, and biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, with direct sales and service offices in over 20 countries, and 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and worldwide.

Esco is positioned to benefit from the sustained growth of the healthcare and biopharma industries globally. The company has achieved market leadership in China and other fast-growing segments, with China being its largest market. As a Singapore-headquartered company, Esco acts as a bridge of technologies, products, and talent across the world, with operations spanning the US, Europe, and Asia.

Main Duties:

The ideal candidate will be involved in equipment installation, after-sales services such as calibration, certification, preventive maintenance, and service documentation and reports. The candidate must have strong interpersonal skills, be independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

• Provide field service support for Esco products.
• Handle all breakdown calls promptly.
• Ensure high customer satisfaction and manage customer expectations effectively.
• Prepare field service reports and related documentation.
• Monitor repairs and maintenance activities to ensure operational efficiency and meet machine repair hours.
• Decide when to escalate customer concerns/issues.
• Perform troubleshooting, commissioning, and certification of units.
• Build strong relationships with customer contacts through effective teamwork.
• Conduct hands-on training for international field service teams when needed.

The Ideal Candidate Would Possess:

• Diploma or Degree in Engineering.
• At least one year of experience in equipment repair and troubleshooting (fresh graduates are welcome).
• Good command of spoken and written English.
• Strong analytical and problem-solving skills.
• Willingness to travel locally and internationally.

• Associate

• Full-time

• Industries: Biotechnology, Research, and Medical Equipment Manufacturing

Referrals can double your chances of interviewing at Esco. Get notified about new Field Services Engineer jobs in Kowloon, Hong Kong SAR .

Location: Kwun Tong District, Hong Kong SAR | Posted 6 days ago

A fast-growing Fintech is hiring for their Customer Services team

You will connect consumers to financial institutions to help them get the best personal loans.

Client Details

Fast-growing Fintech.

Description

• Be the customer's main point of contact and ensure that their loan application, queries, expectations or issues are dealt with timely and in adherence to our CX principles and goals
• To liaise between customers and partners, to ensure optimal matching between the two
• To execute on and achieve sales targets, and help drive the most optimal outcomes for the borrowers we serve
• To develop & nurture customer relations based on CX principles and through consistent and active communication, and excellent post-application support

Profile

• Fresh graduate welcome
• Experience in customer success or customer-facing sales is an advantage
• Outstanding negotiation and communication skills
• A mentality and attitude that thrives on being in a very fast-paced environment and part of a team of high-achieving individuals
• Patience, persistence and persuasiveness
• Fluent in English and Cantonese

Job Offer

Competitive package and growth opportunity.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact June Kwong on