What Financial Project Management Jobs are in Hong Kong?

Senior Product Manager, Sustainable Finance - Hang Seng Bank (HK)
Location:
Central, Hong Kong Island, HK
Brand: Hang Seng Bank
Area of Interest: Commercial Banking
Closing Date: Hybrid Worker
Date: 24 Jul 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued.
**Commercial Banking - Credit and Capital Management**
At Hang Seng Bank (HASE), part of the HSBC Group, we are committed to supporting our corporate and commercial clients in Hong Kong and the region to transition towards a sustainable, low-carbon future. Our Commercial Banking division, through Credit and Capital Management (CCM), plays a pivotal role in delivering innovative sustainable finance solutions while maintaining robust credit risk management, capital efficiency, and portfolio alignment with Group net-zero ambitions and HKMA regulatory expectations.
We are currently seeking a high caliber professional to join our team as **Senior Product Manager, Sustainable Finance,** reporting to the Head of Credit and Capital Management, Commercial Banking.
You will shape and execute the sustainable finance product strategy for Commercial Banking, drive the implementation and ongoing management of the financed emissions cap framework, and ensure rigorous product governance with full compliance across the portfolio.
Principal responsibilities
+ Act as the team lead in development and execution of the product strategy and multi-year roadmap for sustainable finance offerings in Commercial Banking, including green loans, sustainability-linked loans (SLLs), transition finance facilities, and other ESG-linked credit products tailored to corporate, SME, and priority sectors.
+ Ensure ESG product governance & post-approval monitoring to ensure full compliance with global standards.
+ Lead end-to-end product lifecycle management - from ideation, business case development, design, internal approval, launch, performance monitoring, periodic review, to enhancement or orderly wind-down.
+ Design, effective implementation, maintenance and continuous evolution of the financial emissions (FE) framework. Support FE reporting, ongoing monitoring of FE cap exposure, control effectiveness to ensure full alignment with HSBC Group's global net-zero targets, internal risk appetite statements and portfolio transition pathways. Execution of governance forum for regular and timely portfolio review, facilitate discussion and management decision making on deal prioritization and/ or limit reallocation to optimize the return and risk at Bank level.
+ Integrate FE and climate considerations into credit decisioning, portfolio steering, risk appetite calibration, and capital planning processes in collaboration with Credit Risk and Portfolio Management teams.
+ Lead the annual product governance review cycle across the entire sustainable finance portfolio, conducting comprehensive assessments of product design, target market, distribution, performance, risks, client outcomes, and compliance status, and ensuring full compliance with all applicable requirements.
+ Identify, escalate, and drive timely remediation of any governance gaps, control weaknesses, or compliance issues; maintain complete product documentation, approval records, and audit trails; and support internal audits and regulatory examinations.
+ Ensure all new and existing sustainable finance products undergo appropriate governance approvals and that ongoing monitoring controls remain effective.
+ Work collaboratively across functions and teams locally and globally - partner effectively with product sales, coverage, control office, risk - to deliver the best client outcomes while balancing the risk and return to the Bank
+ Harness data & technology: Leverage on AI tools to optimize the product governance activities from MI reporting, sampling assessment, on-going post-approval monitoring work for sharper portfolio actions
+ Lead, coach, mentor, and develop a team of product managers and/ or specialists in Sustainable Finance Product Management. Foster a high-performance, collaborative, inclusive, and values-driven team culture aligned with HSBC Group standards.
+ Set clear objectives and priorities, manage performance effectively, support career development and capability building, and lead talent identification, backfill planning, and succession activities in a dynamic post-acquisition environment.
+ Serve as the primary subject matter expert and key point of contact for sustainable finance products within CCM and Commercial Banking; actively contribute to relevant internal governance forums, working groups, and steering committees.
+ Monitor regulatory, policy, market, and competitive developments in sustainable finance and climate risk; translate insights into actionable product enhancements or new propositions.
Requirements
+ University degree in Finance, Business Administration, Economics, Environmental Science, Sustainability, Engineering, or a related discipline. Postgraduate qualification (Master's or MBA) or professional certifications (e.g., CFA, FRM, CFA ESG Investing Certificate, GARP Sustainability and Climate Risk (SCR), or equivalent) are highly advantageous.
+ Minimum of 8-10 years of relevant experience in banking or financial services, with at least 5 years focused on product management, sustainable finance/ESG product development, or corporate/commercial banking lending products. Proven people management / team leadership experience is essential.
+ Demonstrated track record of successfully developing, launching, and managing sustainable finance or ESG-linked credit products in a commercial or corporate banking context.
+ Strong understanding of the Hong Kong and regional regulatory environment for sustainable finance, including HKMA expectations on green and sustainable banking, climate risk management, financed emissions, and portfolio alignment.
+ Strong people leadership skills with the ability to inspire, develop, and drive high performance in a specialist team while fostering collaboration and accountability.
+ Excellent stakeholder management, influencing, and communication skills (written and verbal), with the ability to engage credibly with senior management, cross-functional partners, regulators, and external parties. Experience presenting to executive committees is desirable.
+ Strong analytical mindset with the ability to interpret quantitative data (emissions metrics, portfolio analytics) and translate complex regulatory/technical requirements into practical, business-oriented solutions.
+ High commercial acumen, strategic thinking, and results orientation, balanced with a robust risk, control, and governance mindset.
+ Proven project and change management capabilities; able to manage multiple priorities and deliver cross-functional initiatives to completion under tight timelines.
+ Excellent command of English (written and spoken); Cantonese and/or Mandarin language skills are highly desirable for effective engagement in the Hong Kong market.
+ Genuine passion for sustainability and the role of finance in enabling the net-zero transition; proactive, adaptable, collaborative, and resilient working style.
+ Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage
This role offers a unique opportunity to directly shape sustainable finance product strategy and the financed emissions framework at a leading Hong Kong bank, contribute meaningfully to portfolio decarbonization and climate risk management, and grow your leadership career within the HSBC Group.
\#CMB
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited

Senior Product Manager, Fund Services, Markets & Securities Services
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date:
Date: 17 Jul 2026
**Job description**
**Role Purpose**
The Senior Product Manager, Fund Services is a key member of the Global Fund Services Product team, accountable for shaping and delivering the Fund Services product roadmap with a particular focus on Investor AML/KYC. The role leads the definition of the product proposition and supports the design and evolution of the associated operating models across multiple client segments.
While the role is Asia-focused, delivery and servicing for these product components operate across Asia and Europe. The jobholder will partner closely with regional product, operations, technology and risk stakeholders to deliver strategic change and tactical enhancements that meet evolving client and regulatory requirements-on time and within budget.
The role includes direct client engagement to understand requirements, design solutions and operating models, and support implementation with project teams. The jobholder will also act as a product risk owner, requiring strong financial crime risk stewardship, governance discipline and an ability to embed robust controls into the product and operating model.
**Principal Accountabilities:**
Market and Product Strategy:
- Own and drive the strategy and roadmap for Investor AML/KYC, developed in collaboration with key stakeholders across Product, Operations, Technology, Risk and Compliance.
- Contribute to broader segment strategy across client types, translating strategic priorities into executable initiatives.
- Identify and assess new product opportunities and enhancements, providing input into global market and product strategy.
Product Management:
- Build and strengthen the Investor AML/KYC product management capability, with particular emphasis on Asia.
- Partner with colleagues across Europe and Asia to ensure consistent product direction, service definition and delivery outcomes.
- Develop pricing approaches and maintain product rate cards in line with commercial and profitability objectives.
- Work with IT and Global Product Delivery to define and align future-state architecture and platform evolution.
- Create and maintain global service definition documentation, relevant policies and sales enablement materials.
- Build relationships with relevant external stakeholders (industry bodies, regulators, consultants, vendors and peers) to inform product direction and best practice.
- Provide internal and external thought leadership (e.g., client forums, user groups, industry events, publications).
- Maintain awareness of market and competitor developments and ensure the proposition is clearly positioned and differentiated.
Sales and Business Development Support:
- Support Sales and Business Development on pitches, RFPs, due diligence meetings and commercial discussions.
- Produce and refresh marketing and sales collateral to reflect proposition and operating model changes.
- Contribute to industry surveys, award submissions and other market-facing initiatives.
- Engage key clients to validate proposition, gather feedback and translate insights into product enhancements.
- Provide product support for onboarding where required (e.g., operating model design, bespoke requirement solutions).
- Provide ongoing product support to existing clients in BAU as needed.
Business P&L Management:
- Manage the budget for the relevant product area, including prioritisation of investment across systems and operating model improvements.
- Track and deliver profitability and unit cost objectives in line with plan.
**Requirements:**
- Solid experience in financial services with strong exposure to Transfer Agency, Fund Administration, Trustee or closely related fund servicing activities.
- Deep expertise in Investor AML/KYC and financial crime control, ideally within Transfer Agency and/or Trustee contexts, demonstrated through one or more of the following:
o Product ownership/management of an Investor AML/KYC proposition, or
o Senior operational leadership of Investor AML/KYC processing and service delivery, or
o Risk stewardship/SME capability in financial crime for fund servicing operating models.
- Strong understanding of the funds industry, securities markets and relevant market infrastructure.
- Solid grasp of the technology landscape supporting the product, including core Transfer Agency and AML/KYC platforms and digital enablement.
- Strategic mindset with strong analytical and solution design capability.
- Proven change leadership, delivery focus and ability to operate effectively under pressure and across multiple priorities.
- Strong stakeholder management, influencing and collaboration skills across Product, Operations, Technology, Risk and Compliance.
- Excellent written and verbal communication and presentation skills.
- Bachelor's degree in Accounting, Finance or a related discipline.
**You'll achieve more when you join HSBC.**
is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

**Overview**
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
**What We do / The Team**
The Equity Finance Technology team is looking for a skilled Business Analyst to contribute to projects and initiatives within the Prime Finance business, specifically focusing on Trading impact for Securities Lending. This position involves effective communication with technology teams, requiring the ability to convey information clearly, logically, and concisely. The ideal candidate will be adept at overseeing project execution, utilizing an agile approach, and competently managing project schedules and potential risks.
**Role Overview/What will you do:**
+ Collaborate with internal teams, as well as various functional groups including Equity Finance, Prime Brokerage, Cross Product, Risk, Finance, MOT Technology, Compliance, and Front-Office. The objective is to facilitate the implementation of requirements, provide necessary training, and ensure adherence to Citi's established standards.
+ Offer in-depth and insightful analysis, employing interpretive thought to pinpoint issues, devise creative resolutions, and guide strategic functional choices.
+ Contribute expertise throughout the development and implementation stages, specifically in defining the scope and objectives of systems, and identifying essential system enhancements for intricate, high-impact projects.
+ Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.
+ Engage with business stakeholders to ascertain the functional specifications for systems, and collaborate with various management teams and other departments to achieve organizational goals.
+ Assess emerging IT advancements and changing business needs, then propose suitable system alternatives or improvements to existing systems. This involves a thorough analysis of business processes, current systems, and industry benchmarks.
+ Guarantee compliance with the PM standard procedures and with all applicable tools used for program and project management (including, but not limited to, issue/risk tracking and escalation, and scorecard/metrics).
+ Develop, refine, and ensure re-baselined detailed milestone plans are available for all critical deliverables and that interdependencies are understood and addressed.
+ Execute against multiple contending priorities simultaneously, performing the required combination of business analysis, project management, systems analysis, and stakeholder management tasks.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Key Skills and Experience required**
+ **Domain Expertise:** Strong expertise in Prime Brokerage and Securities Lending.
+ **Industry Engagement:** Experience collaborating with industry bodies, including active participation with market utility functions and Central Clearing for Securities Lending.
+ **Analytical Acumen:** Proven ability to model intricate business rules and evaluate their impact on outcomes, for example, trade pricing.
+ **Project Management Tools:** Proficiency in using JIRA and Confluence for workflow management, collaboration, and documentation.
+ **Resilience:** Ability to perform effectively and maintain composure in high-pressure, fast-paced environments.
+ **Global Collaboration:** Flexibility to work seamlessly with a geographically dispersed global team across multiple time zones.
+ **Strategic Thinking:** Exceptional problem-solving skills and the capacity for strategic thinking to address complex challenges.
+ **Agile Methodology:** Practical experience working within an Agile delivery framework.
+ **Communication & Stakeholder Management:** Excellent interpersonal and communication skills, with a proven track record of effectively managing senior stakeholder expectations.
**Any Beneficial / Nice to have skills and experience:**
+ SQL or Python would be a plus
+ Understanding of key regulatory requirements, e.g. SFTR, SEC 10c1-a, CSDR
\#LI-Hybrid
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**Job Family Group:**
Technology
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**Job Family:**
Business Analysis / Client Services
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Senior Portfolio Manager, Multi-Assets - Hang Seng Investment Management Limited
Location:
Central, Hong Kong Island, HK
Brand: Hang Seng Bank
Area of Interest: Asset and Wealth Management
Closing Date: Hybrid Worker
Date: 27 Jun 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Hang Seng Investment Management Limited**
Established in 1993, Hang Seng Investment Management Limited ("Hang Seng Investment") is a wholly owned subsidiary of Hang Seng Bank Limited, and is Hong Kong No.1 exchange-traded fund ("ETF") manager in terms of assets under management. As a Hong Kong based asset management company specialising in managing funds related to the mainland China and Hong Kong markets, Hang Seng Investment is committed to providing investors with comprehensive investment management services, through investment managers with extensive experience in managing funds (including a series of ETFs and retail funds) and investment portfolios, for institutional and private clients. As a leading home-grown asset manager in Hong Kong, Hang Seng Investment has 30 years of asset management experience.
We are currently seeking a high caliber professional to join our department as **Senior Portfolio Manager, Multi-Assets** .
**Principal Responsibilities**
**Portfolio management & performance**
+ Manage discretionary multi-asset portfolios (balanced, income, growth, outcome-oriented) within objectives, guidelines and risk budgets.
+ Drive performance via strategic and tactical asset allocation, security/fund selection and timely rebalancing.
+ Monitor performance, attribution and drawdowns; recommend corrective actions to improve consistency.
+ Apply systematic/rules-based overlays where appropriate (e.g., volatility targeting, defensive/trend signals, hedging).
**Investment strategy & quantitative research**
+ Convert macro and cross-asset views into actionable positioning across equities, rates/credit, FX and diversifiers.
+ Integrate bottom-up insights from equity and fixed income specialists into portfolio decisions.
+ Research and implement systematic return drivers and factor exposures (e.g., value, quality, momentum, low volatility, carry, term, credit).
+ Use quantitative tools (factor/risk models, scenario analysis, screening, back-testing) to support portfolio construction and risk/return optimisation.
**Portfolio construction & risk management**
+ Construct portfolios using disciplined frameworks (risk budgeting, diversification, correlation and liquidity management).
+ Monitor and manage market, credit, liquidity, concentration, factor and currency risks; ensure guideline and regulatory compliance.
**Governance, collaboration & stakeholders**
+ Contribute to investment team discussions; document decisions, rationale and key risks clearly.
+ Partner with Risk/Compliance to ensure robust governance for models, data and systematic processes.
+ Provide clear portfolio and market updates to Sales/Product/clients; support due diligence and presentations.
+ Mentor junior team members and foster a collaborative, inclusive, high-ownership culture.
**Requirements**
+ Degree in Finance, Economics, Engineering, Mathematics, Statistics or related discipline; CFA preferred.
+ Advanced quantitative training (e.g., MSc/PhD) is an advantage.
+ Significant experience in investment management with a strong track record in multi-asset portfolio management and asset allocation.
+ Demonstrated ability to deliver benchmark-relative and/or peer-competitive performance across market cycles.
+ Proven experience in quantitative research and/or systematic investing (signal research, portfolio construction, back-testing, implementation).
+ Experience collaborating with equity and fixed income teams; knowledge of Greater China/Asian markets is preferred.
+ Strong macro and cross-asset allocation expertise; disciplined portfolio construction and risk management.
+ Strong knowledge of factor-based investing and multi-asset risk/factor models.
+ Familiarity with quantitative tools and data (e.g., Python/R, SQL, Bloomberg, Barra/Axioma or equivalent) is preferred.
+ Solid understanding of investment compliance and regulatory standards.
+ Familiarity with derivatives (futures, options, swaps) for efficient implementation/hedging, including margining/collateral and counterparty risk awareness is an advantage.
+ Exposure to liability-driven investing (LDI) and/or Risk-based Capital (RBC) considerations in portfolio design is an advantage.
+ Strong communication and presentation skills; able to explain portfolio positioning and quantitative concepts clearly to non-technical stakeholders.
+ Self-motivated, calm under pressure, accountable and team-oriented.
+ Proficiency in spoken and written English, Cantonese and Mandarin.
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Hong Kong Monetary Authority - Mandatory Reference Checking Scheme ( .
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited

ETF Sales Manager - Hang Seng Investment Management Limited
Location:
Central, Hong Kong Island, HK
Brand: Hang Seng Bank
Area of Interest: Asset and Wealth Management
Closing Date: Office Worker
Date: 7 Jul 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Hang Seng Investment Management Limited (HSVM)**
Established in 1993, Hang Seng Investment Management Limited ("Hang Seng Investment") is a wholly owned subsidiary of Hang Seng Bank Limited. As one of the largest home-grown asset management firms in Hong Kong, Hang Seng Investment is a pioneer in indexing solutions, with more than 30 years of asset management experience. Since 2022, Hang Seng Investment has managed The Tracker Fund of Hong Kong (TraHK) and is currently the largest ETF manager in Hong Kong by assets under management. Hang Seng Investment is committed to providing comprehensive investment management services through investment managers with extensive experience in managing funds (including a series of ETFs and retail funds) and investment portfolios, for institutional and individual clients. Building on our strong local foundation, we are actively expanding our business across Mainland China and international markets, further strengthening our position as a leading global asset manager.
We are currently seeking a high caliber professional to join our team as **ETF Sales Manager** to accelerate ETF distribution growth, with a particular focus on the Chinese client segment across partners, brokers, and institutional channels. This role will suit someone who combines strong client coverage capability with solid ETF product knowledge and the drive to deliver commercial outcomes.
**Principal responsibilities**
+ Drive client opportunity identification and execution: Partner closely with ETF sales colleagues to map the market landscape, identify priority client opportunities, and deliver client/business development plans across relevant investment strategies.
+ Grow and deepen client relationships: Strengthen relationships with existing clients, build new relationships with target prospects, and deliver against assigned sales targets.
+ Expand Chinese client franchise: Grow our ETF Chinese client base, with emphasis on distribution partners, brokers, and institutional investors.
+ Track market and competitor developments: Stay close to competitor activity and market developments, anticipate change, and respond proactively-bringing forward product positioning and marketing ideas aligned to client needs and market dynamics.
+ Operate within regulatory and compliance standards: Ensure all activities meet required compliance and governance standards.
**Requirements**
+ Education: University degree in Business Management, Banking, Finance, or a related discipline (or equivalent relevant qualifications) or above.
+ Experience: Minimum 6 years' relevant experience in ETF sales, asset management, or fund sales roles, with a demonstrable track record in business development. Existing network and experience with Chinese investors is a strong advantage.
+ Client insight: Strong understanding of Chinese investor needs and demand drivers.
+ Technical and communication skills: Strong technical knowledge of financial markets/products, with excellent presentation capability.
+ Delivery under pressure: Able to work to tight deadlines and in a results-driven environment.
+ Languages: Strong written and verbal communication skills in Mandarin and English; Cantonese is an advantage.
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Hong Kong Monetary Authority - Mandatory Reference Checking Scheme ( .
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited

Quantitative Equity Strategy Manager - HSBC Global Asset Management
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest: Asset and Wealth Management
Closing Date: Hybrid Worker
Date: 23 Jul 2026
**Job description**
**GCB 4**
We are currently seeking a high calibre professional to join our team as an **Quantitative Equity Strategy Manager** .
**In this role you will:**
+ Leading the Quant equity team in HK on day to day portfolio management activities and regulatory responsibilities
+ Participating in global quant research and product development activities, including assisting in the development of quantitative investment products
+ Creating strong and close partnership with key stake holders
+ Conduct regular and ad-hoc rigorous portfolio analysis, construction and optimization
+ Innovation in Quant, AI and Technology
**To be successful you will need:**
+ First degree in numeric subjects such as applied mathematics, statistics, finance, computer science or data science, etc , postgraduate degree preferred
+ Experience of quantitative research, analysis, and integration in asset management context
+ Experience of researching and building portfolio optimization applications with deep knowledge of the underlying algorithms
+ Proficient in spoken and written English
+ Excellent communication skills with the ability to converse at all levels
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to ( Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks ).
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.

Senior Digital Product Manager, Conversational Banking - International Wealth and Premier Banking
Location:
Kowloon City, Kowloon, HK
Brand: HSBC
Area of Interest: Digital
Closing Date: Office Worker
Date: 26 Jun 2026
**Job description**
**GCB 4**
If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
International Wealth and Premier Banking (IWPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs.
We are currently seeking an experienced individual to join our team as **Senior Digital Product Manager, Conversational Banking** , for the new AI bot platform (chat and voice). You'll be responsible for adopting future-state AI bot solutions, growing customer adoption of conversational channels, and increasing automation through traditional AI and GenAI. You'll work across Digital & CX and partner teams (e.g., UK, HK, Data & Analytics, Contact Centers, Wealth Solutions, Customer Segments).
Conversational Banking is globally accountable for HSBC's chat and messaging channels, delivering great customer experiences through a blend of AI and human support. HSBC is on a mission to build the world's best banking app-and that includes building the world's best conversational experience by innovating and experimenting with Generative AI and Agentic AI.
**The role holder will:**
+ Own the end-to-end product lifecycle for conversational banking platform capabilities and journeys, ensuring customer needs are met and benefits are realised over time.
+ Design, build and run digital customer experience journeys for conversational channels, working with cross-functional teams (analysts, engineers, designers, scrum teams) across locations in a lean agile environment.
+ Act as product owner/champion for one or more products; select and adapt appropriate delivery methods (predictive and/or agile).
+ Analyse market/user research, feedback, expert input and usage data to identify needs and opportunities.
+ Prioritise product requirements and own the product backlog, anticipating changes in customer/user needs to enable agile delivery.
+ Collaborate with Customer and Product value streams to shape journey design and build (including transactional chatbots).
+ Help drive the Conversational Banking product strategy, combining business strategy, external trends and market needs; bring structure to ambiguous/large-scale problems.
+ Ensure a strong understanding of how conversational channels increase customer satisfaction and reduce cost, and that delivery aligns to Group Standards.
+ Manage multiple complex responsibilities across several business areas as required.
+ Keep fair customer outcomes at the heart of delivery, aligned to Best Place to Bank principles (Make Better Products, Sell Them Properly, Keep Them Sold).
+ Continually reassess operational risks considering economic/market conditions, legal/regulatory requirements, operating practices, restructures and new technology.
**Knowledge & Experience / Qualifications:**
+ Previous experience in Digital Product Management.
+ Strong problem-solving mindset with an entrepreneurial drive; able to deconstruct problems and understand root causes.
+ Deep experience in customer-facing Conversational AI and GenAI products, ideally in banking/fintech.
+ Experience in global/regional roles delivering outcomes across diverse cultures.
+ Ability to set clear strategic direction aligned with Markets, Customer Segments and Physical Channels (preferred).
+ Extensive experience across digital product development: opportunity identification, business cases, requirements, deployment approach, execution, launch, and post-launch performance management.
+ SAFe experience, operating on quarterly planning cycles; able to ensure work is well-defined, prioritised, estimated and dependencies understood.
+ Strong stakeholder management and communication skills; able to navigate differing viewpoints.
+ Proven ability to build relationships and influence without direct authority.
+ Data driven analytical approach to problem solving, looking to understand the underlying causes, so that we can build a global solution rather than a series of point solutions.
+ Experience of Design Thinking and leading run ahead work to explore new problems or potential ideas, bringing in Design, Analysis, Architecture and Engineering colleagues.
+ Consumer financial services industry experience and strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage.
+ Good communication skills for navigating through business requirements, differences of opinion on approach.
+ Proven ability to build strong relationships across stakeholder groups.
+ Excellent understanding of the bank's risk framework and experience of working with second line of defence: legal, compliance, financial crime (AML & sanctions), fraud, risk.
+ Strong outward focus and grasp of the competitor environment - opportunities, threats, gaps.
+ Excellent command of English, Mandarin and Cantonese.
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.

Digital Product Manager - International Wealth and Premier Banking
Location:
Kowloon City, Kowloon, HK
Brand: HSBC
Area of Interest: Digital
Closing Date: Hybrid Worker
Date: 8 Jul 2026
**Job description**
**GCB 5**
We are currently seeking a high calibre professional to join our team as **Digital Product Manager** .
**In this role you will:**
+ Manage the full product lifecycle to ensure that, over time, the needs of customers continue to be met and that financial and other benefits are achieved.
+ Acts as owner/champion for one or more products. Analyses market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities.
+ Work closely with Technology & Transformation teams to ensure the Digital Product change agenda is delivered on time and in budget. Be hands-on and remove delivery blockers through appropriate action and escalation at junior and senior level.
+ Analyses market and/or user research, feedback, expert opinion and usage data to understand needs and opportunities to identify and achieve ways to differentiate and improve customer experience.
+ Develops product variations to support propositions and determines product positioning and variants for different customer and user segments.
+ Prioritises product requirements and owns the product backlog, coordinating pilots, product launches, communications and training.
+ Establishes the requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source in line with change management policy.
+ Keep up with trends and emerging business models, reimagining how to generate value to the business and to customers.
+ Contribute to achievement of objectives and key results across the Digital Product and use data to inform prioritisation and decision making. Maintain a focus on ROI to ensure priorities align to areas of greatest impact through OKRs.
+ Identify new global capabilities that can drive value in markets in support of Digital Product target outcomes.
+ Bring structure and order to local or large scale problems, making them easier to address and solve. Using systemic thinking and creativity in devising solution options whilst considering costs, benefits and obstacles of potential solutions.
+ Ensuring capabilities are scalable to drive a consistent mobile experience across the Group.
+ Review performance of products and journeys and drive the local and global change agenda.
+ Obsess about how to apply technology and data to solving problems or finding new opportunities.
**To be successful you will need:**
+ Previous experience of Digital Product Management.
+ Strong understanding of Customer Identity and Access Management.
+ Data driven analytical approach to problem solving, looking to understand the underlying causes, so that we can build a global solution rather than a series of point solutions.
+ An entrepreneurial drive, with the ability to deconstruct and solve problems.
+ Experience in a global or regional roles, with proven experience in working in a cross functional matrix environment with market and global teams.
+ Experience with the range of product development and deployment activities including identifying opportunities and developing business cases, defining product requirements, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management.
+ SAFe experience, operating on quarterly planning cycles where your responsibility is to ensure the teams fully understand the priority of the work that they need to pick up, and that it is defined sufficiently for them to estimate accurately and understand any dependencies.
+ Experience of Design Thinking and leading run ahead work to explore new problems or potential ideas, bringing in Design, Analysis, Architecture and Engineering colleagues.
+ Consumer financial services industry experience and strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage.
+ Good communication skills for navigating through business requirements, differences of opinion on approach.
+ Proven ability to build strong relationships across stakeholder groups.
+ Excellent understanding of the bank's risk framework and experience of working with second line of defence: legal, compliance, financial crime (AML & sanctions), fraud, risk.
+ Strong outward focus and grasp of the competitor environment - opportunities, threats, gaps.
+ Demonstrable resilience and persistence - a 'can-do' attitude.
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.

Associate Relationship Manager
Location:
Mongkok, Kowloon, HK
Brand: HSBC
Area of Interest:
Closing Date: Hybrid Worker
Date: 22 Jul 2026
**Job description**
**Some careers open more doors than others.**
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
**Retail Banking and Wealth (RBW) Hong Kong** helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. Retail Banking and Wealth has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of retail banking and wealth capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as an **Associate Relationship Manager** .
**In this role you will be:**
+ Developing our Premier customer base and establishing long term relationships with an assigned Premier clientele portfolio
+ Managing the total wealth of your clients by matching our financial and investment product solutions to their financial needs
+ Demonstrating genuine curiosity about customers, helping them reach their financial ambitions
+ Connecting with product Specialists to provide more advanced technical input to identify and fulfill multiple needs with customers
+ Promoting our Premier Service to potential customers, exploring their needs and making referrals to other business units where appropriate
+ Supporting branch improvement initiatives, providing customer feedback of our Service and ensuring compliance with audit Requirements and quality assurance
+ Understanding and adhering to local and global compliance
+ Maintaining the levels of operational integrity required by HSBC and adhere to the business Principles and Values of HSBC
+ Remark: multiple work locations available across branches in Hong Kong, Kowloon, and New Territories
**To be successful you will need:**
+ University level education, preferably in finance, business or a related discipline
+ Experience in client facing environment, with excellent relationship building capability
+ Strong sales and customer orientation, with good communication and interpersonal skills
+ High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
+ Good understanding and strong interest of the financial markets
+ Mature and independent mindset, able to work effectively under pressure
+ Strong commercial orientation with acute interpersonal skills
+ Fluency in Cantonese and English, with additional languages is an advantage
+ Holder of relevant insurance and investment licenses and compliance with related Continuing Professional Development (CPD) requirements
+ Candidate without banking background will also be considered
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to (Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks ( ).
**Opening up a world of opportunity**
is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by **The Hongkong and Shanghai Banking Corporation Limited.**