What Jobs are available for Flight Operations in Hong Kong?

HK Express is Hong Kong's first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world's most diverse and dynamic region; and at HK Express, we're opening up new travel experiences that inspire and invigorate millions of people across the region we're proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role and Responsibilities

• According to AE's delegation, Director, Flight Operations is accountable for HKEA flight operations in respect of CAD 360 Part 1 Requirements.
• Responsible for controlling, directing, and developing policies for HKEA that ensure safe, secure, and efficient operation of aircraft in compliance with all applicable laws and regulations, including provision of adequate and efficient flight operations control, support, and crew rostering.
• Advise the AE / CEO on operational safety and security matters.
• Authorized to make decisions regarding risk tolerability with respect to the safety and/or security of operations based on the tolerability defined in the Operational Risk Matrix.

• Ensure all departmental personnel matters are administered in accordance with HKEA policy including:

• The welfare and professional development of all flight operations personnel.

• Control, counselling, and discipline of immediate subordinates and Pilot community.
• Authorized to take decisions on disciplinary matters involving department personnel in accordance with applicable policies and processes.

• Authorized to take decisions on appointment, promotion, demotion, and dismissal of department personnel in accordance with applicable policies and processes.

• Oversee the preparation of expenditure and workforce budgets for Flight Operations and exercise control of expenditure.

• Oversee the management of contracts and supplier performance for services provided to Flight Operations.
• Ensure that SMS, SeMS and QMS are implemented in Flight Operations to achieve the objectives stated in HKEA safety, security, and quality policies.
• Oversee the management of all flight operations activity, line operations, flight and technical standards, crew training, and operations control and support, including crew rostering.
• Ensure that policies, processes, and procedures are adequately defined and in compliance with statutory orders, regulations, the AOC, industry standards and HKEA policy.

• Define departmental policies for:

• Safe utilization of aircraft.

• Recruitment, training, and utilization of aircrew.
• Recruitment, training, and development of non-flying operations personnel.
• Organizational development, workforce planning and crew rostering.
• Introduction of new aircraft and equipment.

• Safety and Risk Management programs to meet HKCAD and HKEA requirements.

• Approve the contents and revisions of HKEA OM-A, B, C, D, and related notices.

• Ensure that investigations into incidents and occurrences are adequately supported by the department and that any action deemed necessary in the light of such investigation is taken.
• Ensure that corrective and preventive actions are implemented to correct and prevent quality, safety, and security non-conformities.
• Perform duties in accordance with the HKEA Crisis Management Manual when required.
• Maintain close liaison with the respective government officers in Hong Kong and abroad on matters concerning government policy and regulations, particularly those of HKCAD, affecting operations of the airline.
• Maintain effective relations with appropriate governmental bodies, industry associations, other airlines, aircraft manufactures, and suppliers.
• Ensure the department is represented on selected committees and at meetings where operational interest or commitment is involved.

Qualifications

• At least ten years relevant work experience, including five years in the aviation industry.
• Appropriate flight operations management experience in a comparable organization.
• Comprehensive knowledge of regulatory requirements and familiar with aviation safety and quality management systems.
• If not in possession of a valid Flight Crew license relevant to operations to be conducted under the AOC, then his deputy must possess a valid Flight Crew license relevant to operations to be conducted under the AOC.
• Qualification and experience acceptable to the HKCAD.

Competencies

• Excellent leadership qualities: Demonstrates the ability to inspire and guide teams towards shared objectives, fostering a culture of trust, accountability, and high performance.
• Commercial acumen: Possesses a strong understanding of business operations and financial principles, enabling effective decision-making that supports organisational growth and sustainability.
• Ability to manage multiple projects: Skilled at prioritising tasks, allocating resources efficiently, and ensuring the timely delivery of complex projects within budgetary constraints.
• Strong communication skills: Articulates ideas clearly and concisely, adapting communication style to suit diverse audiences and ensuring key messages are understood.
• Work collaboratively with internal and external stakeholders: Builds and maintains effective working relationships, promoting cooperation and mutual respect across departments and with external partners.
• Creative thinking: Approaches challenges with an innovative mindset, generating practical solutions and embracing new ideas to drive continuous improvement.

About the role

This is a full-time position with Metrojet Limited, a leading private aviation company based in Central. As the Executive of Flight Operations, you will play a vital role in ensuring the safe and efficient operation of the company's aircraft fleet. This is a strategic role that will have a significant impact on the overall performance and success of the organisation.

What you'll be doing

1. Overseeing all aspects of flight operations, including flight planning, crew scheduling, and aircraft maintenance
2. Ensuring compliance with all relevant aviation regulations and industry standards
3. Developing and implementing operational policies and procedures to enhance safety and efficiency
4. Coordinating with various departments, such as customer service and maintenance, to ensure seamless operations
5. Monitoring and analysing flight data to identify areas for improvement
6. Providing expert guidance and support to the flight crew and other operational staff
7. Representing the company and liaising with regulatory authorities, industry partners, and other stakeholders

What we're looking for

1. Extensive experience in a senior role within the aviation industry, preferably in flight operations or a similar operational function
2. In-depth knowledge of aviation regulations, safety standards, and best practices
3. Strong leadership and management skills, with the ability to motivate and inspire a team
4. Excellent problem-solving and decision-making abilities, with the capacity to work under pressure
5. Strong communication and interpersonal skills, with the ability to liaise effectively with various stakeholders
6. A bachelor's degree in aviation, aerospace engineering, or a related field is preferred

What we offer

At Metrojet Limited, we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health and wellness programs
2. Generous paid time off and holiday allowance
3. Opportunities for professional development and career advancement
4. A collaborative and supportive team culture

About us

Metrojet Limited is a leading private aviation company that has been providing exceptional service to clients for over 20 years. With a fleet of state-of-the-art aircraft and a team of highly skilled professionals, we are committed to delivering the highest standards of safety, reliability, and customer satisfaction. Join us as we continue to shape the future of private aviation.

Apply now for this exciting opportunity to become the Executive of Flight Operations at Metrojet Limited.

HK Express is Hong Kong's first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world's most diverse and dynamic region; and at HK Express, we're opening up new travel experiences that inspire and invigorate millions of people across the region we're proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Key Responsibilities

• Propose improvements and streamline processes to align with the Vision and Mission of HKE and the Flight Operations Excellence Team.
• Collaborate with cross-functional teams to drive project success and foster innovation.
• Participate in annual budget planning exercises and monitor expenditures to ensure cost efficiency.
• Process all invoices promptly and track expenses against the approved budget.
• Update and maintain flight crew records, including flying hours and hotel allowances.
• Plan and organize training for new joiners in the most efficient and cost-effective manner.
• Maintain and update cabin crew safety training records in a timely and accurate manner.
• Provide relevant and up-to-date records for both scheduled and ad hoc audits.
• Maintain communication with training organizations and regulatory bodies to ensure licensing compliance.
• Oversee the administration of crew records and coordinate with training providers.
• Support and contribute to various projects, including digital initiatives, ensuring timely delivery and adherence to quality standards.
• Facilitate the implementation of system improvement processes, including user acceptance testing (UAT), verification, and parallel system operations.
• Handle ad hoc tasks assigned by managers, demonstrating flexibility and adaptability in task management.

Qualifications

• A university degree or higher.
• A minimum of 3 years of working experience in the administration field, with supervisory experience being an advantage.
• Good command of spoken and written English and Chinese.
• Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint, with an understanding of database applications.
• Strong organizational skills, a conscientious and mature attitude, and the ability to multi-task.
• Good time management skills and proven experience in project management.

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.

HK Express is Hong Kong's first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world's most diverse and dynamic region; and at HK Express, we're opening up new travel experiences that inspire and invigorate millions of people across the region we're proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Key Responsibilities

• Propose improvements and streamline processes to align with the Vision and Mission of HKE and the Flight Operations Excellence Team.
• Collaborate with cross-functional teams to drive project success and foster innovation.
• Participate in annual budget planning exercises and monitor expenditures to ensure cost efficiency.
• Process all invoices promptly and track expenses against the approved budget.
• Update and maintain flight crew records, including flying hours and hotel allowances.
• Plan and organize training for new joiners in the most efficient and cost-effective manner.
• Maintain and update cabin crew safety training records in a timely and accurate manner.
• Provide relevant and up-to-date records for both scheduled and ad hoc audits.
• Maintain communication with training organizations and regulatory bodies to ensure licensing compliance.
• Oversee the administration of crew records and coordinate with training providers.
• Support and contribute to various projects, including digital initiatives, ensuring timely delivery and adherence to quality standards.
• Facilitate the implementation of system improvement processes, including user acceptance testing (UAT), verification, and parallel system operations.
• Handle ad hoc tasks assigned by managers, demonstrating flexibility and adaptability in task management.

Qualifications

• A university degree or higher.
• A minimum of 3 years of working experience in the administration field, with supervisory experience being an advantage.
• Good command of spoken and written English and Chinese.
• Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint, with an understanding of database applications.
• Strong organizational skills, a conscientious and mature attitude, and the ability to multi-task.
• Good time management skills and proven experience in project management.

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.