What Jobs are available for Floor Staff in Hong Kong?

Responsibilities:

• Ensure the guest services and cleanliness of guestrooms are up to hotel's standard
• Supervise and coach team of Room Attendants on daily duties to ensure smooth operation

職責:

• 確保顧客服務質素及客房整潔程度符合酒店標準
• 監督及指導房務員團隊的日常工作以確保部門運作暢順

Requirements:

• Minimum 1 year of Housekeeping experience
• Good command of written and spoken Chinese and English
• With formal vocational training in hotel operation is a plus

入職要求:

• 擁有不少於一年房務工作經驗
• 操良好廣東話、普通話及英語,並具備良好中英語書寫能力
• 曾接受正式職業培訓可獲優先考慮

We offer an attractive remuneration package and excellent career opportunities to the right candidate. Please apply with full resume and present/expected salary to: Human Resources Department, 4/F, Marco Polo Hongkong Hotel, Harbour City, Kowloon or email to (our mailbox through Apply Now) or fax to For any enquiry, please do not hesitate to contact Mr. Cheung at

我們提供優厚待遇及良好晉升機會。申請者可將履歷及要求薪金寄至:香港九龍尖沙咀海港城馬哥孛羅香港酒店四樓人力資源部;或電郵至(via Apply Now) 或傳真至 。 如有任何查詢,歡迎致電 與張先生聯絡。

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only.

Only short-listed candidates will be notified.  Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful.

所有申請者均享有平等就業機會。若申請者於遞交申請後六星期內未獲邀面試,可視作其申請未獲取錄。申請者所提供之資料只用作招聘用途。

A fantastic opportunity for confident and passionate professionals to be a part of the team of an exciting restaurant.

We are looking for staff who enjoy hospitality and take pride in providing guests with truly exceptional and memorable experience. We offer friendly environment and extensive trainings leading to fast growth path and internal promotions within the Group.

Benefits:

Annual leave

Statutory leave

8 days off per month

Tips

Employee discount

Meal provided

Trainings

Opportunities for promotion

Job Type: Full-time

Salary: $23,000.00 to $5,000.00 /month

Candidate should have valid HK ID and eligible to work in Hong Kong

Work Location: In person

Schedule:

• Shift system

Supplemental Pay:

• Performance bonus
• Tips

Job Type: Full-time

Pay: 23, 25,000.00 per month

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person

We are a vibrant international hospitality group, recognized for our innovation and dedication. Our team consists of individuals of the highest integrity whose aim is to consistently exceed our guests' expectations. To support our growth, we have an ongoing interest in hiring the most outstanding people we can find.

Please browse through the vacancies listed here, or send us your current resume and position of interest for future job opportunities by e-mail ( - ).

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar post (s) within Harbour Plaza Hotels & Resorts. If you do not hear from us within 8 weeks, you may consider your application unsuccessful. All your personal data will be destroyed once it is no longer required.

Floor Supervisor (5-day work)

• Minimum 2-3 years relevant experience
• Good communication and supervisory skills
• Good command of spoken English and Chinese

About Us

Surrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel is one of the largest 5-star hotels in Hong Kong.

Home to the largest park in Wan Chai, this hotel provides 1,000 guestrooms to fit the needs of all travellers, over 6,500 sq. m. of column-free meetings and convention spaces, various dining and recreational facilities, more than 400 parking spaces with Wan Chai's largest lifestyle mall, Hopewell Mall.

Join Our Team

If you are looking for a fun and rewarding career opportunity, we now invite you to join us as one of our team members.

Responsibilities:

• Provide daily on-the-job training to RAs to ensure smooth operations
• Coordinate with other departments to ensure smooth operations
• Take charge of all activities on guest floors
• Provide clear room assignment for RAs in daily operations
• Handle guest enquiries/requests/complaints
• Control the minibar and amenities store on guest floors
• Protect and maintain hotel properties in good order
• Practice Hotel's environmental management policies and guidelines, e.g. to reduce, re-use, recycle
• Perform any ad hoc duties as assigned by Supervisors

Requirements:

• Minimum 2 years of working experience in the Housekeeping Department of sizeable hotels
• Independent and flexible, able to work under pressure
• Computer literate
• Good communication skill and interpersonal skill

Benefits:

• 5 Day Work Week
• Birthday Leave
• Group Medical Insurance (For Employee and Employee's Children)
• Dental Care for Employee
• Complimentary Duty Meal
• Transportation Allowance
• Yearly Discretionary Bonus
• Hotel Food & Beverage Discounts
• Good Career Progression & Development

___

With a large number of applications received, only shortlisted candidates will be contacted for an interview.

Personal data collected will be treated in strict confidence and used for recruitment purposes only.

Key Responsibilities:

• Offering customers a high level of service through styling advice, product knowledge and store experience
• Analyzing selling information and working with the store manager to maximise the sales performance of your department
• Leading a team of sales assistants to achieve excellent standards of service
• Supporting recruitment and ensuring induction and training of new starters is carried out
• Assisting the Store Manager in identifying future talents and putting together development plans to support their progression
• Overseeing store operations
• Being a brand ambassador and providing the best experience for our customers
• Stepping into the role of Store Manager in their absence

OUR VISION

Building Great Memories

MAJOR ACCOLADES

Three MICHELIN Stars – T'ang Court

Caring Company Award

Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK)

Earth Check Certification Platinum Certificate

The Best of The Best Masterchef – T'ang Court

Forbes Travel Guide Five-star Award Winner

Responsibilities

• Perform guest floor monitoring duties & meet in-house guest needs to enhance staying experience;
• Manage daily duties of Room Attendants or Butlers
• Handle guest comments and complaints with tact in accordance to the hotel's policies and procedures;
• Follow up on amenities order on a daily basis
• Handle ad hoc projects assigned by the management

Qualifications

• Minimum 3 years working experience in hotel industry (Minimum 1 year for Supervisor)
• Diploma or above;
• Independent & confident to work under pressure;
• Good interpersonal skills;
• Good team player with excellent communication skills in both English & Chinese;
• Additional language would be an advantage.

We are looking for a Floor Supervisor based at Island Shangri-La, Hong Kong

As a Floor Supervisor, we rely on you to:

• Maintain the standard of cleanliness in the guestroom and surrounding areas in accordance with the policies, standards and guidelines established by the Hotel
• Communicate with Room Attendants for all concerned items as requested by the guests
• Provide chemical training for Room Attendants
• Provide for guest supply control

We are looking for someone who has:

• Minimum 3 years of experience in the Housekeeping Department, preferably in an international Hotel with similar capacity
• Motivated, quality driven, customer and business results oriented
• Strong leadership skills and interpersonal skills
• Excellent command of spoken English and Cantonese; fluent spoken Putonghua would be an advantage

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:

Director, Talent Management & Acquisition (Hong Kong)

Kowloon Shangri-La, Hong Kong

64 Mody Road, Kowloon, Hong Kong

Tel: /

WhatsApp:

Email:

Website: 

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

Harbour Plaza Resort City is a mega-hotel with 1,102 guest rooms & suites beside the tranquil 2 million Tin Shui Wai Central Park and adjoining the exciting 600,000 +WOO shopping centre. We invite the following outgoing and pro-active hospitality professionals to join our team.

Minimum 2-3 years relevant experience in hospitality industry

Good communication and supervisory skills

Good command of spoken English and Chinese

Please apply in confidence with your resume and contact telephone number to Human Resources Department, Harbour Plaza Resort City, 18 Tin Yan Road, Tin Shui Wai or fax to or email to (email redacted, apply via Company website) .

We are an equal opportunity employer. Information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar parts within Harbour Plaza Hotels & Resorts. Applications not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed when no longer required.

Full-time

We are looking for a Floor Supervisor based at Kerry Hotel Hong Kong

As a Floor Supervisor, we rely on you to:

• Maintain the standard of cleanliness in the guestroom and surrounding areas in accordance with the policies, standards and guidelines established by the Hotel
• Communicate with Room Attendants for all concerned items as requested by the guests
• Provide chemical training for Room Attendants
• Provide for guest supply control

We are looking for someone who has:

• Minimum 3 years of experience in the Housekeeping Department, preferably in an international Hotel with similar capacity
• Motivated, quality driven, customer and business results oriented
• Strong leadership skills and interpersonal skills
• Excellent command of spoken English and Cantonese; fluent spoken Putonghua would be an advantage

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:

Director, Talent Management & Acquisition (Hong Kong)

Kowloon Shangri-La, Hong Kong

64 Mody Road, Kowloon, Hong Kong

Tel: /

WhatsApp:

Email:

Website: 

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.