194 Front Desk jobs in Hong Kong

Join to apply for the Front Desk Team Leader / Front Desk Officer role at Conrad Hong Kong .

Embark on a truly unique career with Conrad, the contemporary luxury brand of the Hilton Family of Hotels, which celebrates individuality in every sense. We’re seeking team members who want to express, improve, and challenge themselves, while delivering service with genuine warmth and personal flair.

Responsibilities:

• Perform check-in, check-out, and room change procedures professionally and ensure all data are accurately entered into hotel systems.
• Provide quality service to guests by responding promptly, efficiently, and courteously to their requests.
• Achieve high guest satisfaction through courteous and friendly interactions.
• Assist with currency exchange as needed.

Requirements:

• Degree/Diploma in Hospitality Management or related discipline.
• At least 2 years of relevant experience in luxury hotels or the hospitality industry.
• Pleasant, presentable, confident, with an outgoing personality.
• Good command of spoken English, Cantonese, and Putonghua.
• Less experienced candidates may be considered for the Front Desk Officer position.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Hospitality

Join to apply for the Front Desk Team Leader / Front Desk Officer role at Conrad Hong Kong .

Embark on a truly unique career with Conrad, the contemporary luxury brand of the Hilton Family of Hotels, which celebrates individuality in every sense. We’re seeking team members who want to express, improve, and challenge themselves, while delivering service with genuine warmth and personal flair.

Responsibilities:

• Perform check-in, check-out, and room change procedures professionally and ensure all data are accurately entered into hotel systems.
• Provide quality service to guests by responding promptly, efficiently, and courteously to their requests.
• Achieve high guest satisfaction through courteous and friendly interactions.
• Assist with currency exchange as needed.

Requirements:

• Degree/Diploma in Hospitality Management or related discipline.
• At least 2 years of relevant experience in luxury hotels or the hospitality industry.
• Pleasant, presentable, confident, with an outgoing personality.
• Good command of spoken English, Cantonese, and Putonghua.
• Less experienced candidates may be considered for the Front Desk Officer position.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Hospitality

Join to apply for the Front Desk Manager role at Panda Hotel

4 days ago Be among the first 25 applicants

Join to apply for the Front Desk Manager role at Panda Hotel

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Panda Hotel is a subsidiary of Hopewell Holdings Limited and one of the largest hotels in Hong Kong. We are committed to providing a ‘Home Away from Home’ experience for both guests and staff whom we regard as family. Every one of us believes that people are assets to the Panda Hotel and we always encourage continuous learning and striving for the best.

Responsibilities

• Reporting to Sr. Front Desk Manager, the position is responsible for the operation and performance of the Front Desk.
• He or she has to maintain the standard of guest services and to assist Sr. Front Desk Manager in providing overall supervision to Front Desk team members
• Be responsible to control on-day room situation and maximize room revenue and occupancy at all times
• To hire and train new front desk associates, prepare work schedule and keeps records of the daily attendance of Front Desk
• To analyze the guest comments and complaints relating to operations and guest services from Front Desk
• To perform any other duties as assigned by management whenever required
  
  

• High Diploma or above in Hospitality related discipline
• A minimum of 5 years’ relevant front desk working experience of which 3 years’ at supervisory level
• Good knowledge of OPERA system or comparable PMS
• Excellent problem solving and interpersonal communication skills, highly motivated and team focused
• Strong sense of service excellence and attentive to detail
• Strong analytical skill and can work independently under pressure
• Proficiency in spoken and written English and Chinese (both Cantonese and Putonghua)
  
  

• 5-days Work Week
• Free Duty Meal
• 12 days Annual Leave
• Birthday Leave
• Marriage Leave
• Full Paid Paternity Leave
• Medical Benefits (Outpatient and Hospitalization)
• Staff Dining Privileges
• Staff Rates on Hotel Guest Room
• External Training Subsidy
• Discretionary Bonus
  
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function General Business
• Industries Hospitality

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Get notified about new Front Desk Manager jobs in Hong Kong SAR .

Kowloon City District, Hong Kong SAR 21 hours ago

Central & Western District, Hong Kong SAR 8 hours ago

New Territories, Hong Kong SAR 4 days ago

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Join to apply for the Front Desk Supervisor role at Nina Hospitality

2 days ago Be among the first 25 applicants

Join to apply for the Front Desk Supervisor role at Nina Hospitality

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• Start apply with LinkedIn
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• Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction.
• Ensure outstanding customer care at all times.
• Maintain a friendly, cheerful and courteous demeanor at all times.
• Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
• Act as a shift in charge to supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Resolve customer issues, complaints, and problems quickly and efficiently to maintain a high level of customer satisfaction and quality service.
• Screen daily arrival and arrange appropriate room assignment that match guests’ preference.
• Build relationships and liaise with all other department's especially housekeeping, reservations etc.
• Any other relevant projects and duties as assigned by superior.
  
  

• F.5 or above with a Certificate or Diploma in Hotel Management.
• With 2 to 3 years of similar working experience in a deluxe hotel.
• Familiar with PMS and Microsoft Office (Word and Excel).
• Good communication and interpersonal skills.
• Proficiency in written and spoken English, Mandarin and Cantonese.
• Able to work independently under pressure.
  
  

• Start apply with LinkedIn
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• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Hospitality

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Get notified about new Front Desk Supervisor jobs in Tsuen Wan District, Hong Kong SAR .

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Join to apply for the Host - Front Desk role at Hyatt Centric Victoria Harbour Hong Kong .

This position involves providing front-of-house guest services, including room registration, cashiering, responding to guest inquiries, updating guest profiles, and ensuring high customer service standards to achieve guest satisfaction.

Qualifications:

• Good communication and interpersonal skills
• Fresh graduates are welcome
• Knowledge of Opera System is preferable
• Native Mandarin speaker is preferable
• Good command of English and Cantonese

We offer comprehensive training programs and career growth opportunities. Interested candidates should send their full resume with current and expected salary via 'Apply Now' or WhatsApp to +852 5720 2986.

Personal data will be kept confidential and used solely for recruitment purposes. If you do not hear from us within 6 weeks, consider your application unsuccessful.

Join to apply for the Front Desk Associate role at Rosewood Matakauri

1 month ago Be among the first 25 applicants

Join to apply for the Front Desk Associate role at Rosewood Matakauri

General Information

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Country/Region

Hong Kong SAR

Province/City

Hong Kong SAR

Location

Rosewood Hong Kong

Department

Rooms - Front Office

Job Type

Full-time Permanent

Job Description

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Essential Duties And Responsibilities

• Provide the highest standard of customer service, including check-in and check-out services, striving to go extra mile at all times
• Maintain the Rosewood hand over log for the next shift, noting any services that are pending to ensure follow up and completion
• Assists in maintaining a comprehensive, current and guest focused set of departmental; standards and procedures and oversees their implementation
  
  

• Minimum 1-2 years of relevant working experience in a sizeable luxury hotel in similar capacity
• Knowledge of Opera system will be an advantage
• Commit and passionate in delivering personalized guest service, anticipatory with a keen eye for detail
• High standards of professional manner with exceptional communication skills
• Excellent command of spoken English, Cantonese and Mandarin is a must
• Fresh graduates with related education background are also considered
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Hospitality

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Get notified about new Front Desk Associate jobs in Hong Kong SAR .

Kowloon City District, Hong Kong SAR 2 days ago

Kowloon City District, Hong Kong SAR 1 month ago

Hong Kong SAR HK$12,000.00-HK$13,999.00 3 months ago

Kwun Tong District, Hong Kong SAR 2 months ago

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Join to apply for the Front Desk Supervisor role at Rosewood Hong Kong .

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• Provide the highest standard of customer service, including check-in and check-out services, striving to go the extra mile at all times.
• Maintain the Rosewood handover log for the next shift, noting any pending services to ensure follow-up and completion.
• Assist in maintaining a comprehensive, current, and guest-focused set of departmental standards and procedures, overseeing their implementation.

• Higher Diploma in Hospitality or Tourism Management is an advantage.
• Minimum 1-3 years of relevant experience in a sizable luxury hotel, with at least 2 years in a similar capacity.
• Proficiency in English, Putonghua, and Cantonese is essential.
• Proven managerial abilities in people management and decision-making.
• High standards of professional manner with exceptional communication, presentation, interpersonal, and problem-solving skills.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Hospitality

This job posting appears active and relevant.

2 weeks ago Be among the first 25 applicants

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Direct message the job poster from Shangri-La Group

We are looking for a Front Desk Supervisor based at Island Shangri-La Hong Kong!

As a Front Desk Supervisor, we rely on you to:

• Ensure all interactions with guests are handled professionally
• Perform check-ins and check-outs, as well as cashiering functions efficiently
• Build relationship with guests to delight and gain loyalty, maximizing guests' satisfaction
• Prepare and conduct skills training for new team members

We are looking for someone who has:

• Higher Diploma or above in Hospitality Management or other related disciplines
• Minimum 3 years of relevant experience in sizable hotels, including 1 year of experience in supervisory role
• Strong leadership, interpersonal and organizational skills
• Customer-oriented, outgoing and independent individual
• Excellent command of spoken English, Cantonese and Putonghua

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:

Director, Talent Management & Acquisition (Hong Kong)

Kowloon Shangri-La, Hong Kong

64 Mody Road, Kowloon, Hong Kong

Tel: (852) 2733 8920 / 2733 8780

WhatsApp: (852) 5582 8849

Website:

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Customer Service
• Industries Hospitality

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Join to apply for the Front Desk Officer role at IHG Hotels & Resorts

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3 months ago Be among the first 25 applicants

Join to apply for the Front Desk Officer role at IHG Hotels & Resorts

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• To check-in/out guests in an efficient and courteous manner according to the hotel standards procedures
• To upsell rooms to maximize revenue and occupancy with guest satisfaction
• To answer telephone enquiries promptly and courteously, take guest messages and process them in an efficient manner
• To carry out the hotel standard procedures in issuing Room Keys to guests
• To handle all incoming and outgoing mail for guest
• To be capable of providing Money Exchange Service for guests
• To handle guest inquiries and to promote hotel facilities to guests whenever possible
• To perform any other tasks as assigned by supervisors
  
  

• To check-in/out guests in an efficient and courteous manner according to the hotel standards procedures
• To upsell rooms to maximize revenue and occupancy with guest satisfaction
• To answer telephone enquiries promptly and courteously, take guest messages and process them in an efficient manner
• To carry out the hotel standard procedures in issuing Room Keys to guests
• To handle all incoming and outgoing mail for guest
• To be capable of providing Money Exchange Service for guests
• To handle guest inquiries and to promote hotel facilities to guests whenever possible
• To perform any other tasks as assigned by supervisors
  
  

• High School graduate or holding certificate in Hospitality or Hotel Management
• Out-going personality with strong inter-personal communication skill
• Fluent in English, Mandarin and Cantonese is a must
• 1-2 years of hotel Front Office experience preferable
• Fresh graduates are also welcome
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Hospitality

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Get notified about new Front Desk Officer jobs in Hong Kong, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 1 month ago

Kowloon City District, Hong Kong SAR 1 week ago

Hong Kong SAR
HK$12,000.00
-
HK$3,999.00
4 months ago

Hong Kong SAR
HK 16,000.00
-
HK 17,999.00
2 days ago

Hong Kong SAR
HK 12,000.00
-
HK 13,999.00
4 days ago

Central & Western District, Hong Kong SAR 8 months ago

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