283 Front Desk Staff jobs in Hong Kong

Join to apply for the Front Desk Team Leader / Front Desk Officer role at Conrad Hong Kong

1 week ago Be among the first 25 applicants

Join to apply for the Front Desk Team Leader / Front Desk Officer role at Conrad Hong Kong

This range is provided by Conrad Hong Kong. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

HK$23,000.00/yr - HK$24,000.00/yr

Embark on a truly unique career with Conrad, the contemporary luxury brand of the Hilton Family of Hotels, and a brand that celebrates individuality in every sense. We’re looking for team members who want to express themselves, improve themselves and challenge themselves, while delivering an exacting level of service distinguished by genuine warmth and individual flair.

Responsibilities

• Perform check in, check out and room change procedures in a professional manner and ensure all data are entered completely into the hotel systems;
• Provide quality service to all guests by responding to their requests promptly, efficiently and courteously at all time;
• Achieve the high level of guest satisfaction with courteous and friendly manner;
• Assist in currency exchange.
  
  

• Degree / Diploma Holder in Hospitality Management or related disciplines
• 2 year relevant experience in luxury hotels / hospitality industry
• Pleasant, presentable, confident with outgoing personality
• Good command of spoken English, Cantonese and Putonghua
• Candidate with less experience will be considered as Front Desk Officer
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Conrad Hong Kong by 2x

Wan Chai District, Hong Kong SAR 2 days ago

Sha Tin District, Hong Kong SAR 1 week ago

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Join to apply for the Front Desk Team Leader / Front Desk Officer role at Conrad Hong Kong .

Embark on a truly unique career with Conrad, the contemporary luxury brand of the Hilton Family of Hotels, which celebrates individuality in every sense. We’re seeking team members who want to express, improve, and challenge themselves, while delivering service with genuine warmth and personal flair.

Responsibilities:

• Perform check-in, check-out, and room change procedures professionally and ensure all data are accurately entered into hotel systems.
• Provide quality service to guests by responding promptly, efficiently, and courteously to their requests.
• Achieve high guest satisfaction through courteous and friendly interactions.
• Assist with currency exchange as needed.

Requirements:

• Degree/Diploma in Hospitality Management or related discipline.
• At least 2 years of relevant experience in luxury hotels or the hospitality industry.
• Pleasant, presentable, confident, with an outgoing personality.
• Good command of spoken English, Cantonese, and Putonghua.
• Less experienced candidates may be considered for the Front Desk Officer position.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Hospitality

Join to apply for the Senior Front Desk Officer / Front Desk Officer role at Novotel Century Hong Kong

4 days ago Be among the first 25 applicants

Join to apply for the Senior Front Desk Officer / Front Desk Officer role at Novotel Century Hong Kong

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Novotel Century Hong Kong located in the heart of Wan Chai. The hotel is perfect for leisure and business guests traveling to Hong Kong. The 509 refurbished modern rooms of this hotel are sure to enhance your stay, while you may also enjoy the diversity of the restaurants and bars, outdoor swimming pool, fitness center, and sophisticated meeting facilities.
香港諾富特世紀酒店位處於香港島灣仔區核心地段，是市內其中一間最具代表性的酒店，座擁優越的地理位置，非常適合商務及休閒旅客。酒店擁有509間全面翻新的客房，及備有一系列商務休閒設施，如餐廳、室外游泳池、健身室及會議室等。
Your Adventure Begins Here
Step into the heart of our hotel as a Front Desk Officer, where every interaction is an opportunity to create memorable moments. At Novotel, we celebrate genuine connections, and you’ll be the welcoming face that sets the tone for our guests’ stays.
Your role

• Be the first smile our guests see—warm, polished, and always ready to assist
• Seamlessly manage check-ins and check-outs for guests, groups, and airline crews with efficiency and charm
• Act as a local expert, sharing insights on hotel services and Hong Kong’s must-see spots
• Collaborate with our dynamic team across departments to deliver flawless guest experiences
  

• 1+ year of front desk experience (fresh talent with passion is also welcome!)
• A natural charisma—you love people, and it shows
• Fluency in English, Cantonese, and Putonghua to connect with our diverse guests
• Flexibility to work shift hours, embracing the rhythm of hospitality
  

• 5 Days Work
• 14 Days of Statutory Holiday
• 12 Days of Annual Leave
• Paid Birthday Leave
• Discretionary Bonus
• Free Meal
• Medical Scheme
• Dental Coverage
• Hospitalization Insurance
• Dining & Accommodation Discount
• On Job Training
• Staff Activities
  

• Seniority level Entry level

• Employment type Other

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Novotel Century Hong Kong by 2x

Get notified about new Front Desk Officer jobs in Hong Kong SAR .

Hong Kong SAR HK$16,000.00-HK$7,999.00 3 days ago

Hong Kong SAR HK 23,000.00-HK 24,000.00 1 month ago

Hong Kong SAR HK 8,067.50-HK 8,067.50 5 days ago

Hong Kong SAR HK 12,000.00-HK 13,999.00 1 month ago

Islands District, Hong Kong SAR 3 days ago

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Join to apply for the Front Desk Team Leader / Front Desk Officer role at Conrad Hong Kong

1 week ago Be among the first 25 applicants

Join to apply for the Front Desk Team Leader / Front Desk Officer role at Conrad Hong Kong

This range is provided by Conrad Hong Kong. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

HK$23,000.00/yr - HK$24,000.00/yr

Embark on a truly unique career with Conrad, the contemporary luxury brand of the Hilton Family of Hotels, and a brand that celebrates individuality in every sense. We’re looking for team members who want to express themselves, improve themselves and challenge themselves, while delivering an exacting level of service distinguished by genuine warmth and individual flair.
Responsibilities

• Perform check in, check out and room change procedures in a professional manner and ensure all data are entered completely into the hotel systems;
• Provide quality service to all guests by responding to their requests promptly, efficiently and courteously at all time;
• Achieve the high level of guest satisfaction with courteous and friendly manner;
• Assist in currency exchange.
  

• Degree / Diploma Holder in Hospitality Management or related disciplines
• 2 year relevant experience in luxury hotels / hospitality industry
• Pleasant, presentable, confident with outgoing personality
• Good command of spoken English, Cantonese and Putonghua
• Candidate with less experience will be considered as Front Desk Officer
  

• Seniority level Entry level

• Employment type Full-time

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Conrad Hong Kong by 2x

Wan Chai District, Hong Kong SAR 2 days ago

Sha Tin District, Hong Kong SAR 1 week ago

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1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Shangri-La Group

We are looking for a Front Desk Supervisor based at Island Shangri-La Hong Kong!

As a Front Desk Supervisor, we rely on you to:

• Ensure all interactions with guests are handled professionally
• Perform check-ins and check-outs, as well as cashiering functions efficiently
• Build relationship with guests to delight and gain loyalty, maximizing guests' satisfaction
• Prepare and conduct skills training for new team members

We are looking for someone who has:

• Higher Diploma or above in Hospitality Management or other related disciplines
• Minimum 3 years of relevant experience in sizable hotels, including 1 year of experience in supervisory role
• Strong leadership, interpersonal and organizational skills
• Customer-oriented, outgoing and independent individual
• Excellent command of spoken English, Cantonese and Putonghua

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:

Director, Talent Management & Acquisition (Hong Kong)

Kowloon Shangri-La, Hong Kong

64 Mody Road, Kowloon, Hong Kong

Tel: (852) 2733 8920 / 2733 8780

WhatsApp: (852) 5582 8849

Website:

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Customer Service
• Industries Hospitality

Referrals increase your chances of interviewing at Shangri-La Group by 2x

Central & Western District, Hong Kong SAR 1 week ago

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Join to apply for the Host - Front Desk role at Hyatt Centric Victoria Harbour Hong Kong

1 day ago Be among the first 25 applicants

Join to apply for the Host - Front Desk role at Hyatt Centric Victoria Harbour Hong Kong

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With breathtaking views of Victoria Harbourfront, Hyatt Centric Victoria Harbour Hong Kong is the perfect start to explore something new and something traditional. Discover local foodie favorites in the neighborhood. Centrally located and literally steps away from Ferry Pier and MTR station, you can also access to Victoria Park, Hong Kong Museum of History and more with ease.

Hyatt Centric Victoria Harbour Hong Kong is an abiding big family thronged with fueled enthusiasts! Care is at the heart of our business; we care for people so they can be their best!

Responsibilities

• Provide front of the house guest services which include rooms registration & cashiering, responding to guest enquires, questions and provide information
• Update guest’s profiles for their personal data, preference and complaints
• Ensure customer service standards is delivered and guest satisfaction is achieved
  
  

• Good communication and interpersonal skills
• Fresh Graduate is also welcome
• Knowledge in Opera System is preferrable
• Native Mandarin Speaker is preferrable
• Good command of English and Cantonese
  
  

• Seniority level Entry level

• Employment type Other

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Hyatt Centric Victoria Harbour Hong Kong by 2x

Islands District, Hong Kong SAR 3 months ago

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Join to apply for the Front Desk Officer role at Sino Hotels

2 days ago Be among the first 25 applicants

Join to apply for the Front Desk Officer role at Sino Hotels

About Tai O Heritage Hotel ( Perched on a small hill of the waterfront sidewalk of Shek Tsai Po Street, Tai O Heritage Hotel, graded as a Grade II historic building by the Antiquities Advisory Board, is a collaborative revitalisation project between Development Bureau of Hong Kong Special Administrative Region and the non-profit social enterprise, Hong Kong Heritage Conservation Foundation Limited (HCF). The architecture has been conserved and transformed from the century-old Tai O Police Station constructed in 1902. Conferred with the Unesco Award of Merit in 2013, it is now home to nine colonial-style rooms, Heritage Interpretation Centre and a glass-roofed open view restaurant, Tai O Lookout. Tai0 Heritage Hotel commits to promote heritage conservation, tourism, green living and engage the public in bolstering Tai O's economy, and to achieve synergy with other local facilities. A comprehensive offer of accommodations, tour and event packages are designated to provide guests with an itinerary to unwind and to experience the inspiring attractions of Tai O and the natural environment. Since its opening, the hotel has welcomed over 1.2 million guests and visitors through community engagement activities and public access daily from 11am -6pm Free story tour of the old police station are conducted daily at 3 pm, 3:30 pm and 4 pm

About Hong Kong Heritage Conservation Foundation Limited ( The Hong Kong Heritage Conservation Foundation is a non-profit organisation set up by the Ng Teng Fong family in March 2008. The primary ob」ectives of the company are to revitalise and maintain heritage buildings, as well as to promote the conservation and appreciation of heritage and historic places and their importance in community life. The organisation's management team has solid experience in heritage revitalisation and has previously participated in a number of heritage projects in Singapore, including The Fullerton Hotel Singapore, The Fullerton Waterboat House, Clifford Pier and Far East Square.

Responsibilities

• Responsible for operation of the reception counter and maintain a good relationship with customers
• Assist guests in checking in / out process
  
  

• Certificate or above in hospitality management or related disciplines
• Knowledge of Cambridge or Opera System is preferred
• Customer-oriented with good communication and interpersonal skills are added advantages
• Good command of both spoken and written English and Chinese. Putonghua is a plus
• Fresh graduate will also be considered
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Sino Hotels by 2x

Hong Kong SAR HK$23,000.00-HK$4,000.00 4 weeks ago

Hong Kong SAR HK 12,000.00-HK 13,999.00 1 month ago

Hong Kong SAR HK 5,855.00-HK 5,855.00 1 week ago

Central & Western District, Hong Kong SAR 1 week ago

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Join to apply for the Front Desk Associate role at Rosewood Matakauri

1 month ago Be among the first 25 applicants

Join to apply for the Front Desk Associate role at Rosewood Matakauri

General Information

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Country/Region

Hong Kong SAR

Province/City

Hong Kong SAR

Location

Rosewood Hong Kong

Department

Rooms - Front Office

Job Type

Full-time Permanent

Job Description

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Essential Duties And Responsibilities

• Provide the highest standard of customer service, including check-in and check-out services, striving to go extra mile at all times
• Maintain the Rosewood hand over log for the next shift, noting any services that are pending to ensure follow up and completion
• Assists in maintaining a comprehensive, current and guest focused set of departmental; standards and procedures and oversees their implementation
  
  

• Minimum 1-2 years of relevant working experience in a sizeable luxury hotel in similar capacity
• Knowledge of Opera system will be an advantage
• Commit and passionate in delivering personalized guest service, anticipatory with a keen eye for detail
• High standards of professional manner with exceptional communication skills
• Excellent command of spoken English, Cantonese and Mandarin is a must
• Fresh graduates with related education background are also considered
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Hospitality

Referrals increase your chances of interviewing at Rosewood Matakauri by 2x

Get notified about new Front Desk Associate jobs in Hong Kong SAR .

Kowloon City District, Hong Kong SAR 2 days ago

Kowloon City District, Hong Kong SAR 1 month ago

Hong Kong SAR HK$12,000.00-HK$13,999.00 3 months ago

Kwun Tong District, Hong Kong SAR 2 months ago

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Join to apply for the Front Desk Officer role at Novotel Citygate Hong Kong .

2 days ago Be among the first 25 applicants.

Can you foster relationships and use people’s stories to drive a truly incredible customer service experience? If so, we now have an opportunity for you to join Novotel Citygate Hong Kong.

The 440-room Novotel Citygate Hong Kong is located in Tung Chung on Lantau Island. It is a few minutes' drive from Hong Kong International Airport, close to Hong Kong Disneyland, AsiaWorld-Expo, and Ngong Ping 360. Connected to the hotel is Citygate Outlet Mall, a shopping and entertainment complex, and it is only a few minutes' walk to Tung Chung MTR Station.

• Operate the reception counter efficiently.
• Handle guest check-in and check-out processes.
• Maintain good relationships with customers.

• Diploma or above in hospitality management or related disciplines.
• Minimum 1-year relevant experience in the hospitality industry.
• Knowledge of Opera System is preferred.
• Customer-oriented with good communication and interpersonal skills.
• Proficiency in spoken and written English and Chinese; Putonghua is a plus.

Interested parties, please send your resume with current and expected salary to:

Talent & Culture Department
Novotel Citygate Hong Kong
51 Man Tung Road, Tung Chung, Hong Kong

or by e-mail: (email redacted, apply via Company website)

or fax: 3602-8893

or visit our hotel’s website:

All personal data will be used for recruitment purposes only.

A worldwide leader in Hotels, Tourism, and Services.

• Entry level

• Other

• Sales and General Business

• Hospitality