142 Front Office jobs in Hong Kong

2 days ago Be among the first 25 applicants

• Manage check-in/check-out, payments, and daily front desk operations
• Respond to guest enquiries, requests, and complaints professionally
• Coordinate with other departments to meet guest needs and ensure service standards
• Maintain a tidy front desk area and provide warm, attentive service throughout the stay

Requirements

• Prior front office or customer service experience preferred; fresh grads welcome
• Strong communication skills inCantonese, English, and Mandarin
• Positive, team-oriented attitude with a genuine care for guests
• Willing to go the extra mile to enhance the guest experience

Full-Time

• Monthly salary: HK$16,000-18,450
• Staff meal allowance provided
• Discretionary performance bonus
• 12 days of paid annual leave, plus marriage leave and compassionate leave
• On-the-job training and internal promotion opportunities
• MPF contributions (Mandatory Provident Fund)

• Seniority level Entry level

• Employment type Full-time
• Industries Hospitality

Referrals increase your chances of interviewing at Ecotree Hotel by 2x

Central & Western District, Hong Kong SAR 9 months ago

Central & Western District, Hong Kong SAR 9 months ago

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2 days ago Be among the first 25 applicants

• Manage check-in/check-out, payments, and daily front desk operations
• Respond to guest enquiries, requests, and complaints professionally
• Coordinate with other departments to meet guest needs and ensure service standards
• Maintain a tidy front desk area and provide warm, attentive service throughout the stay

Requirements

• Prior front office or customer service experience preferred; fresh grads welcome
• Strong communication skills inCantonese, English, and Mandarin
• Positive, team-oriented attitude with a genuine care for guests
• Willing to go the extra mile to enhance the guest experience

Full-Time

• Monthly salary: HK$16,000-18,450
• Staff meal allowance provided
• Discretionary performance bonus
• 12 days of paid annual leave, plus marriage leave and compassionate leave
• On-the-job training and internal promotion opportunities
• MPF contributions (Mandatory Provident Fund)

• Seniority level Entry level

• Employment type Full-time
• Industries Hospitality

Referrals increase your chances of interviewing at Ecotree Hotel by 2x

Central & Western District, Hong Kong SAR 9 months ago

Central & Western District, Hong Kong SAR 9 months ago

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Join to apply for the Front Office Supervisor role at Shangri-La Group

4 days ago Be among the first 25 applicants

Join to apply for the Front Office Supervisor role at Shangri-La Group

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Shangri-La Group - Hong Kong Region
Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri - La , Island Shangri - La , Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

Shangri-La Group - Hong Kong Region
Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri - La , Island Shangri - La , Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.
As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.
We are looking for a Front Office Supervisor based at Kerry Hotel Hong Kong!
As a Front Office Supervisor, we rely on you to:

• Ensure all interactions with guests are handled professionally
• Perform check-ins and check-outs, as well as cashiering functions efficiently
• Build relationship with guests to delight and gain loyalty, maximizing guests' satisfaction
• Prepare and conduct skills training for new team members
  

• Higher Diploma or above in Hospitality Management or other related disciplines
• Minimum 3 years of relevant experience in Hotels with similar capacity
• Strong leadership, interpersonal and organizational skills
• Customer-oriented, outgoing and independent individual
• Excellent command of spoken English, Cantonese and Putonghua
  

• Seniority level Associate

• Employment type Full-time

• Job function Management and Customer Service
• Industries Hospitality, Travel Arrangements, and Food and Beverage Services

Referrals increase your chances of interviewing at Shangri-La Group by 2x

Hong Kong SAR HK$17,500.00-HK$19,500.00 3 days ago

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We are looking for talented applicants with enthusiasm, passion, a positive service attitude, and outstanding interpersonal and communication skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market-leading benefits
• Option of MPF or ORSO retirement scheme

• Ensure all front office departments are managed efficiently according to established Hotel Policies & Procedures and the Peninsula Service Principles.
• Collaborate with relevant departments to meet all guests’ requirements.
• Handle guest comments effectively, protecting both the guest and the hotel’s interests.
• Maintain the highest level of guest satisfaction, reflected in Forbes, LQA, and The Peninsula Standard.

• Minimum 5 years' experience in the hospitality industry, with at least 1 year in a supervisory/management role.
• Excellent communication skills with fluent spoken English and Chinese.
• Strong guest resolution and problem-solving abilities.
• Hands-on experience with MS Office and Opera.

CONTACT US

Scan or click (on mobile) the QR code to chat directly with our People and Culture team.

We are looking for talented applicants with enthusiasm, passion, a positive service attitude, and outstanding interpersonal and communication skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market-leading benefits
• Option of MPF or ORSO retirement scheme

• Ensure all front office departments are managed efficiently according to established Hotel Policies & Procedures and the Peninsula Service Principles.
• Collaborate with relevant departments to meet all guests’ requirements.
• Handle guest comments effectively, protecting both the guest and the hotel’s interests.
• Maintain the highest level of guest satisfaction, reflected in Forbes, LQA, and The Peninsula Standard.

• Minimum 5 years' experience in the hospitality industry, with at least 1 year in a supervisory/management role.
• Excellent communication skills with fluent spoken English and Chinese.
• Strong guest resolution and problem-solving abilities.
• Hands-on experience with MS Office and Opera.

CONTACT US

Scan or click (on mobile) the QR code to chat directly with our People and Culture team.

Join to apply for the Assistant Director of Front Office role at Nina Hospitality

1 day ago Be among the first 25 applicants

Join to apply for the Assistant Director of Front Office role at Nina Hospitality

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• Start apply with LinkedIn
• Apply Now
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• Assist the Front Office in all aspects of the department and ensure company policies and service standards are followed.
• Manage the performance, productivity, and development of all Front Office supervisory level staff.
• Provides leadership support for Front Office, Front Desk, Concierge, Service Call Centre, and Guest Relations in the daily operational duties.
• The ability to utilize interpersonal and communication skills to lead, influence, and encourage others.
• Work with superiors and subordinates to carry out procedures ensuring an efficient check-in and check-out process.
• Consistently offer professional, friendly, and helpful service.
• Assist in handling staffing and scheduling of all Front Office colleagues in accordance with productivity guidelines.
• Ensures guest and employee satisfaction and maximizes the sales/ upsell performance of the department.
• Handles complaints, settle disputes, and resolve conflicts.
• Communicate through logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation.
• Assist guests regarding hotel facilities and enquiries in an informative and attentive way.
• Other duties as assigned by superiors.
  
  

• Degree or Diploma or above in Hotel Management.
• Preferred with relevant working experiences in the hotel industry.
• Minimum of 8-year previous proven leadership experience in hotel industry.
• Good communication and interpersonal skills.
• People & guests service oriented.
• Proficiency in written and spoken English, Mandarin, and Cantonese.
• Familiar with PMS and Microsoft Office (Word, Excel, PowerPoint).
  
  

• Start apply with LinkedIn
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• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at Nina Hospitality by 2x

Shenzhen, Guangdong, China CN¥60,000.00-CN¥80,000.00 2 years ago

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Join to apply for the Assistant Director of Front Office role at Nina Hospitality

1 day ago Be among the first 25 applicants

Join to apply for the Assistant Director of Front Office role at Nina Hospitality

Apply now »

• Start apply with LinkedIn
• Apply Now
• Please wait.
  

• Assist the Front Office in all aspects of the department and ensure company policies and service standards are followed.
• Manage the performance, productivity, and development of all Front Office supervisory level staff.
• Provides leadership support for Front Office, Front Desk, Concierge, Service Call Centre, and Guest Relations in the daily operational duties.
• The ability to utilize interpersonal and communication skills to lead, influence, and encourage others.
• Work with superiors and subordinates to carry out procedures ensuring an efficient check-in and check-out process.
• Consistently offer professional, friendly, and helpful service.
• Assist in handling staffing and scheduling of all Front Office colleagues in accordance with productivity guidelines.
• Ensures guest and employee satisfaction and maximizes the sales/ upsell performance of the department.
• Handles complaints, settle disputes, and resolve conflicts.
• Communicate through logs, emails, and departmental meetings all pertinent information for the respective shift and areas of operation.
• Assist guests regarding hotel facilities and enquiries in an informative and attentive way.
• Other duties as assigned by superiors.
  

• Degree or Diploma or above in Hotel Management.
• Preferred with relevant working experiences in the hotel industry.
• Minimum of 8-year previous proven leadership experience in hotel industry.
• Good communication and interpersonal skills.
• People & guests service oriented.
• Proficiency in written and spoken English, Mandarin, and Cantonese.
• Familiar with PMS and Microsoft Office (Word, Excel, PowerPoint).
  

• Start apply with LinkedIn
• Apply Now
• Please wait.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at Nina Hospitality by 2x

Shenzhen, Guangdong, China CN¥60,000.00-CN¥80,000.00 2 years ago

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1 week ago Be among the first 25 applicants

Here’s your Journey with Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers is one of Marriott International’s 30 renowned hotel brands. As the world’s leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

The Sheraton Hong Kong Hotel & Towers located in the heart of Kowloon’s business and entertainment district along Victoria Harbour, the hotel is steps away from subway stations is currently hiring candidates for the vacancies.

So, we ask, where will your journey take you?

Job Summary

• Assist team members to deal with difficult guest requests and complaints.
• Assist turnaway guests and be familiar with turnaway handling procedure.
• Attend to all arriving and departing guests at the reception desk by providing services including registration, cashiering and other guest services duties.
• Carry out preparation work, prior to guest arrival; including assigning rooms and organising registration material.
• Familiarise with all rate plans, special promotions and programs.
  
  

• Minimum 3 years related working experience in customer service.
• Diploma or above in hospitality management or related disciplines.
• Good customer services and communication skills.
• Good command of spoken & written English & Chinese, ability to speak Mandarin is highly preferred.
• Knowledge of Opera Systems is an advantage.
  
  

• Information provided by you will only be used for consideration of your application for the relevant position.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function General Business and Customer Service
• Industries Hospitality

Referrals increase your chances of interviewing at Sheraton Hong Kong Hotel & Towers by 2x

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Tsuen Wan District, Hong Kong SAR 1 month ago

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• Develop fund raising strategies and execute corporate funding activities such as syndicated and bilateral bank loans, bond issuance, and capital market operations.
• Work closely with executives and provide support to financing transactions, such as handling financial inquiries and compiling accounting ratios for lenders, credit investors, and rating agencies.
• Manage the company’s capital structure and develop holding company treasury plan to improve capital safety, liquidity, and return rate.
• Maintain the relationship with investment banks, commercial banks, bond investors, and other institutions.
• Cooperate with investment teams to ensure satisfaction of conditions precedent and funds certainty for M&A projects, with opportunities to get involved in project fund raising.
• Assist other functional departments to complete the audit of annual and interim reports.
• Participate in various ad hoc assignments when necessary.

• University graduate in Finance, Accounting or related disciplines with at least 10 years of funding raising experience including corporate treasury or banking experience. Bond Syndicate Background is preferred.
• Solid experience in offshore financing and offshore bond issuance.
• Exposure and knowledge in FX risk management will be a definite advantage.
• Sound knowledge of treasury products and credit management.
• Willing to learn and take on challenges, able to work under high pressure.
• Excellent interpersonal and analytical skills.
• Proficiency in both written and spoken English and Chinese, including Mandarin.
• Professional qualification of HKICPA or equivalent is an advantage.

• Director

• Full-time

• Management and Finance

• Financial Services, Banking, and Investment Banking