What Jobs are available for Front Office Manager in Hong Kong?

Job Responsibilities:

• To assist Front Office Manager in supervising the Front Office operations and resolve both internal and external problems of the department.
• To provide on-the job training to new colleagues and multi-tasking ability;
• Handle guest complaints relating to service standards and evaluate proactive action for service improvement;
• To maintain smooth relationships between management and guests.

Job Requirements:

• Degree or Diploma holder in Hospitality Management
• 6 years relevant experience with at least 2 years in the same capacity
• Mature, Presentable, self-motivated and service-oriented
• Excellent communication, interpersonal skills and leadership skills

*Candidate with less experience will be considered as Senior Guest Services Manager

Application Details

Please apply in confidence with your resume stating your current and expected salary to Human Resources Department, Hotel Alexandra, 32 City Garden Road, North Point, Hong Kong or click 'Apply Now'.

We are an equal opportunity employer and welcome applications from all qualified candidates.  The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts.  Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful.  All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Flowdesk's mission is to build a global financial institution for digital assets, one designed from the ground up for market integrity and efficiency.

To achieve this in a rapidly evolving market, we apply a disciplined, first-principles approach to everything we do. This approach is embedded in our core services, from institutional liquidity provision, trading solutions, OTC execution to our comprehensive treasury management offerings. This is how we cut through the noise and build robust and scalable systems across all our business lines.

Therefore, we seek individuals who are driven by this systematic approach. Joining Flowdesk means you will be a key contributor in building and scaling a more transparent and efficient financial markets infrastructure.

We are seeking a skilled and experienced Front Office Risk Manager to join our newly formed Risk Management team, led by a seasoned Chief Risk Officer with experience building some of the most respected risk functions in the digital assets space. This role is central to Flowdesk's global growth — you will lead the design, implementation, and oversight of our counterparty credit and operational risk management frameworks, contributing directly to the development of a robust and scalable risk infrastructure.

You will work closely with our Trading, Treasury, Operations, Compliance, and Technology teams to monitor exposures, enhance controls, and ensure that Flowdesk's risk profile remains aligned with our strategic objectives and within the approved appetite. Your work will directly shape Flowdesk's governance and risk culture, supporting market integrity, operational excellence, and sustainable growth across all business lines.

Requirements
Your role and responsibilities
Real-Time Risk Oversight

• Monitor trading positions, P&L, leverage, liquidity, and counterparty exposures across centralized exchanges, OTC, and DeFi venues.
• Ensure all trades remain within approved limits (notional, position, VaR, stop-loss, concentration).
• Run intraday stress scenarios (e.g., BTC/ETH drawdowns, volatility spikes, exchange outages) and communicate exposures to traders.

Limit Management & Escalation

• Enforce risk and credit limits as set by the Board.
• Escalate limit breaches and abnormal exposures immediately to senior management.
• Exercise authority to recommend reduction or halt of trading activity in exceptional circumstances.

Counterparty, Margin & Collateral Monitoring

• Track exchange margin requirements, funding rates, and collateral movements.
• Maintain visibility on free collateral buffers and anticipate margin calls under stress.
• Work with Trading and Treasury to optimize collateral deployment.

Market Conduct & Trade Surveillance

• Identify abnormal trading patterns (e.g., spoofing, layering, excessive cancellations) and escalate potential market abuse concerns.
• Monitor operational errors such as mis-bookings or fat-finger trades.
• Ensure front-office adherence to conduct standards and internal controls.

Risk Analytics & Reporting

• Maintain real-time dashboards of exposures and intraday risk metrics.
• Provide daily risk summaries to Trading and the CRO.
• Contribute to weekly/monthly Risk Committee packs with front-office risk insights.

Business Partnership

• Work with traders to structure hedges, manage inventory, and optimize capital usage in line with risk appetite.
• Support the review of new products, venues, and trading strategies, providing risk impact assessments.
• Act as the first point of contact for risk-related queries from traders.

Operational & Technology Risk Awareness

• Monitor system latency, exchange connectivity, and booking flows for anomalies.
• Liaise with Engineering to escalate and resolve risk-related technology issues.
• Ensure robust controls around API usage, order throttling, and cancellation logic.

Background And Experiences

• 5-10 years in risk management, trading, or quantitative analysis, ideally in a market making, HFT, or crypto trading environment.
• Strong knowledge of derivatives, options, structured products (loans + options, accumulators, collars) and digital asset market structure (CEX, DEX, OTC).
• Expertise in market risk, margining, and liquidity risk metrics (VaR, stress testing, collateral haircuts).
• Familiarity with MAS risk management guidelines and global regulatory standards (e.g., MAR, MiFID, MiCA, VARA, SEC/CFTC).
• Advanced proficiency in Python/SQL or real-time data tools for building/maintaining risk dashboards (Grafana or else).
• Excellent communication skills with the ability to challenge traders constructively and escalate appropriately.
• Strong integrity and sound judgment, capable of acting as both partner and control function.
• Degree in Finance, Economics, Mathematics, or a related quantitative field; professional risk certifications (FRM/PRM/CQF) a plus.

Skills And Personality

• Curious and autonomous
• Highly motivated and results-driven
• Strong maths and analytical skills
• Ability to successfully manage multiple tasks in a fast-paced collaborative environment
• Professional proficiency in English

Company Culture And Values
At Flowdesk, our culture drives our success. Here's how we live it

• Ambition, We aim to conquer an impactful place in the crypto ecosystem while representing Tech expertise. We're always moving quickly toward our goals.
• Ownership, If you believe in something, own it, make it happen, or at least learn from it.
• Humility, The final result is a puzzle built by everyone's efforts—not one person takes all the credit.
• Collaboration, While speed matters, we believe in waiting for others to move forward together. That's how we achieve success as a team.

Benefits

• International environment (English is the main language)
• An allowance of 400 SGD / per month / per person in the household
• Team events and offsites

Recruitment process
Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet

Here's what you can expect if you apply

• HR Call (30')
• Technical interview with the CRO and/or Senior Market Risk Manager (60')
• Technical interview with 1 or 2 Senior Derivatives Trader(s) (45')
• Interview with the APAC CEO (30')
• Interview with the COO (30')

On the agenda, discussions rather than trick questions These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job

(Senior) Front Office - Project Manager /Business Analyst | Top Tier Investment Bank

Your new company

Your new company is a top-tier investment bank with businesses across the globe.

Your new role

• Assist in the front office PM/BA duties
• Lead the process of gathering and documenting business requirements
• Oversee communication and governance amongst diverse stakeholder groups.
• Guarantee that projects are completed on schedule and adhere to budgetary and scope constraints.
• Assist on ad-hoc projects

What you'll need to succeed

• 8+ years of operations BA/ PM experience at a top bank
• Excellent command of English
• Knowledge of fixed income

What you'll get in return

• Great branding
• Excellent exposure
• Learning at a top-tier investment bank

What you need to do now

If you're interested in this role, forward an up-to-date copy of your CV to , or call Haidy Kay at now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.

Assistant Front Office Implementation Manager - Hang Seng Investment Management Limited

A Career with Hang Seng Bank

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Hang Seng Investment Management Limited (HSVM)

Established in 1993, Hang Seng Investment Management Limited ("Hang Seng Investment") is a wholly owned subsidiary of Hang Seng Bank Limited, and is Hong Kong No. 1 exchange-traded fund ("ETF") manager in terms of assets under management. As a Hong Kong based asset management company specializing in managing funds related to mainland China and Hong Kong markets, Hang Seng Investment is committed to providing investors with comprehensive investment management services through investment managers with extensive experience in managing funds (including a series of ETFs and retail funds) and investment portfolios for institutional and private clients. As a leading home-grown asset manager in Hong Kong, Hang Seng Investment has over 30 years of asset management experience.

We are currently seeking a high caliber professional to join our team as Assistant Front Office Implementation Manager in Investment Management Department.

Principal responsibilities

• Support investment / business initiatives and operation / control / audit / regulatory-driven transformation exercise involving both internal and external stakeholders
• Prepare/perform investment-related management information reports / control to support investment risk management
• Participate in front office activity including but not limited to dividend administration, data management, contract negotiation and operation/incident management to fulfill the investment/operation need

Requirements

• University degree in Finance / Risk Management or a related discipline
• Minimum of 3 years' banking/asset management experience, with related exposure to project management, internal/risk control or investment operation covering asset management products or operations
• Candidates with less experience will be considered for junior role
• Familiar with investment product/process/control and good understanding of HKMA / SFC / MPFA regulatory requirement
• Good interpersonal and communication skills
• Strong self-motivation, with the ability to work independently and under pressure
• Knowledge of Bloomberg is a plus and proficient in advanced MS Excel functions and VBA application
• Proficiency in both English and Chinese
• Great sense of ownership and servicing mindset

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

GRAND BAY VIEW HOTEL and resort, 華麗海灣酒店

Address: No.123 Castle Peak Road, Ting Kau, Tsuen Wan, NT, Hong Kong

Website:

The Grand Bay View Hotel offer 435 guest rooms, restaurant/bar and resort facilities.

We invite experienced candidate to apply the following position:

Duty Manager – Front Office (5-day week)

Interested applicants please send full resume and expected salary to:

Human Resources Department (via CTgoodjobs Apply Now )

• Personal data collected will be used for recruitment purpose only within companies of the hotel group.

Benefits:

5-day week / Compassionate leave / Competitive pay / Discretionary bonus / Free duty meal / Marriage leave / Medical plan

Full-time

Job Descriptions

• Responsible for providing customer services to the guests
• Service scopes include monitoring and implement the daily operations of hotel
• Handling guests' check-in check-out, reservation, telephone answering and transfer
• Handling guest enquiries, complaints and emergency situation, knowledge of crisis management required
• Administrative support like preparing reports of arrival and departure etc.

Job Requirements

• Diploma or above in Hospitality Management or related disciplines
• 2 years' relevant experience in hotel operatorsFresh graduates are welcome
• Fluent in spoken and written English, Cantonese, and Putonghua
• Service-oriented, pleasant personality, good communications and interpersonal skills
• Knowledge in HMS system would be a definite advantage
• Shift duty is required
• Immediate available is highly preferred

Interested parties, please send your detailed resume in MS format, stating your expected salary and date availability to click Apply Now button.

Hing Fat Flower Group (HFFG) is a leading floral conglomerate in Asia. For over 40 years, our wholesale subsidiary Hing Fat Flower Wholesales Ltd has been importing from over 20 countries worldwide, supplying a wide range of fresh cut flowers, foliage and accessories to many high-end boutique florists, 5 star hotels and casino resorts in Hong Kong, Macau and China.  Our retail subsidiaries HF Flora, Pacific Petals, Hing Fat Flower Market and Hing Fresh Global Sourcing; caters to different needs across multiple market segments, offering competitive fresh produce and unique floral services.

To cope with our expansion, we are looking for a high-calibre and energetic individual to join our winning team.

We are looking for a Customer Service & Sales Executive, who is highly self-motivated to cope with our diverse business expansion.

Job Responsibilities:

Reporting to Sales & Customer Service Manager you will be responsible for all aspects of Customer Service and administration work, including but not limited to

Responsibilities:

• Handle customer inquiries via email, phone, WhatsApp, and social media with courtesy and professionalism
• Provide comprehensive customer service throughout the sales cycle—including pre-sales, in-sales, and post-sales support. This includes answering questions, resolving complaints, processing orders, maintaining customer relationships, and offering product and service information to enhance brand image and customer satisfaction
• Monitor and follow up on order status, ensuring timely responses to customers
• Manage procurement of floral materials and supplies
• Prepare quotations and invoices for both corporate and individual clients
• Prepare regular sales reports to management
• Ad-hoc assignment is required

To qualify, individual must:

• DSE or above academic qualification
• Minimum 2 years of customer service experience
• Detail-oriented, well-organized, and a strong team player
• Able to multitask and learn quickly in a fast-paced environment
• Strong prioritization and time management skills
• Experience with online business platforms, e-commerce systems, or ERP systems is a plus
• Proficient in MS Word, Excel, and PowerPoint
• Excellent communication skills in Cantonese, Mandarin, and English
• Candidates with experience in floral design or hospitality industry will be given priority
• Knowledge of Photoshop is an advantage
• Immediate availability is preferred

Interested parties, please APPLY NOW and send us your full resume in MS WORD / PDF format MUST with latest salary, expected salary and availability.  Please note that only shortlisted candidates will be notified (Data collected is only for recruitment purpose).

About the company:

We have been the pioneer of silver hair market in Hong Kong, since starting our business in 2005. In the past 16 years, we always strived to bring health and happiness to the elderly and families. Our major services include Nursing Home One-Stop Solution (NHOSS), home-based rehabilitation and health care services (HomeCare) and on-site medical services to nursing homes. Since 2020, we have been a recognized service provider for Community Care Service Voucher for the Elderly Scheme under Social Welfare Department, HKSAR Government.

We are now looking for individuals who are passionate to build a career for the ageing population.

Job Duties:

Assessing clients' need for long term care

Preparing geriatric care plans and solutions for clients

Site-visiting elderly homes with caregivers

Promoting rehabilitation and home-based health care services

Requirements:

Good interpersonal and communication skills

Sales experience preferred, but fresh graduates are also welcomed

Working on weekends and public holidays

Performing outdoor duties

We offer:

Basic salary from $17,000 to $19,000 per month

Attractive incentive bonus

Transportation allowance

Medical benefits

Birthday leave

For interested parties, please send your application letter and resume to (email redacted, apply via Company website), stating also your expected salary and date of availability.

Personal data collected will be used for recruitment purpose only.

Full-time

職責:

• 透過電話 / Whatsapp / Email 處理訂單,並確保訂單紀錄正確
• 處理客戶查詢及任何跟進事宜
• 以電話/ 電郵為客戶提供服務,維持良好客戶關係
• 執行主管安排的其他工作

資歷:

• 中五或以上程度
• 良好電話禮儀、溝通技巧及解難能力
• 懂閱讀及書寫中英文
• 熟悉電腦應用軟件,如MS Office和中英文輸入
• 歡迎其他行業人士或應届畢業生加入

工作時間及待遇:

• 星期一至六 (5 天日間輪班):上午8時至下午6時或上午8時半至下午6時半,每週工作5天,每天工作9小時
• 月薪$15,000 - $18,000, 酌情花紅、表現獎金、培訓津貼、醫療福利、有薪年假10日起、生日假、有薪婚假及恩恤假、侍產假20日、太古集團購物優惠、廠內飲品任飲、免費廠車服務、員工康樂活動

以下其中一個申請方法:

1. 按"Quick Apply" 提交履歷表申請, 註明現時及期望薪金, 最快上班日期

2. 招聘熱線:

*申請人所提交之個人資料將絕對保密及只作招聘用途。所有個人資料將在招聘後銷毀。

Responsibilities:

• Make outbound / inbound calls for customer order taking and maintain accurate order records
• Handle customers' enquiries and all follow up matters
• Provide customer services via phone and e-mail
• Perform ad hoc duties as assigned

Requirements:

• Form 5 or above
• Good telephone manner, communication and problem-solving skills
• Good command of written and spoken English and Chinese
• Proficient in using MS Office and Chinese word processing
• Recent graduates and candidates from other industries are also welcome

Interested parties please submit your resume with current and expected salary and your availability by clicking 'Quick Apply'.

Personal data provided are treated in strictest confidence and for recruitment purposes only. All information will be destroyed after the process completed.

Diversity, Equality, Inclusion & Belonging

Swire Coca-Cola is committed to fostering an environment that values Diversity, Equality, Inclusion, and Belonging. We believe that a diverse workforce drives our goals and contributes to overall success. As an equal opportunity employer, Swire Coca-Cola hires talented individuals from any backgrounds and conditions. We strive to create a work environment that is respectful, inclusive, and free from any form of discrimination, harassment, or intimidation.

If you require special assistance due to disability or any other conditions during any stage of the recruitment process, please feel free to contact us at any time. We appreciate your interest in joining our team and your commitment to contributing to a diverse and inclusive workplace.

Application & Privacy Notice

We are committed to protecting your personal data. Before submitting your application, please take a moment to review our Personal Data (Privacy) Policy and Personal Information Collection (PIC) Statement available on our Company website at

By submitting your application, you acknowledge and accept the terms outlined in our PIC Statement. All information provided will be handled with strict confidentiality and used solely for recruitment purposes.