160 German Speaker jobs in Hong Kong
Junior Technical Writer - German speaker
Posted 10 days ago
Job Viewed
Job Description
2 weeks ago Be among the first 25 applicants
Company Description
“At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make every day count.”
THE QIMA STORY
At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.
Company Description
“At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make every day count.”
THE QIMA STORY
At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.
Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence.
We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data.
What sets us apart is our unique culture. Our 5,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?
Job Description
YOUR RESPONSABILITIES
We are looking for a dynamic Junior Technical Writer to join our team on a 6-month contract.
As a member of our Technical Documentation Team, you will be responsible for creating professional technical documentation for a wide range of consumer goods, e.g. electronics, household appliances, gardening tools, sport equipment, toys, etc.
Your Responsibilities Will Be To
- Creating instruction and assembly manuals for consumer goods in English or German in accordance with product standards and regulations
- Preparing instruction manuals for the translation process.
- Typesetting of foreign-language instruction manuals.
- Communication with clients.
- Close cooperation with colleagues from the fields of proofreading, graphics, and translation management.
- Work in ad-hoc project support and other duties as assigned.
YOUR PROFILE
- Currently pursuing a degree in Technical Communication, Technical Translation, or related fields.
- Knowledge of Content Management Systems, Adobe InDesign, and Acrobat is an advantage.
- Exceptional attention to detail and time management skills.
- Logical thinking and an analytical mindset are a must.
- Ability to work in a fast-paced environment and under pressure to meet tight deadlines.
- Strong team player with excellent interpersonal and organizational skills.
- Immediate availability is preferred.
- Previous experience in the field of technical documentation is a plus.
- Fluent in written and spoken English; German fluency in writing is a plus.
- Gain practical experience in a supportive and multicultural team environment.
- Develop your skills and broaden your design knowledge within a global company.
- Contribute to meaningful projects and make an impact on our branding and visual content strategies.
So, READY TO BECOME A QIMATE? JOIN US!
Craft the future – Start your journey at QIMA to REVEAL your potential!
Because our differences make the difference, at QIMA we are proud to promote inclusive diversity and equal opportunities! Our policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
QIMA recognizes and recruits all its talents. Seniority level
- Seniority level Entry level
- Employment type Contract
- Job function Training
- Industries International Trade and Development
Referrals increase your chances of interviewing at QIMA by 2x
Get notified about new Technical Writer jobs in Hong Kong, Hong Kong SAR .
Technical Author (multiple roles and seniority levels) Junior Technical Writer - English speaker Junior Technical Writer - English speaker TECHNICAL WRITER – Europe consumer electronic trading & sourcing office (Kwai Fong)Sha Tin District, Hong Kong SAR 5 days ago
New Territories, Hong Kong SAR 1 week ago
Wan Chai District, Hong Kong SAR 6 days ago
Accenture Song - Digital Business Analyst Accenture Song - Digital Business AnalystShenzhen, Guangdong, China CN¥15,000.00-CN¥5,000.00 1 year ago
Accenture Song - Digital Business Analyst Business Analyst / Associate Product Owner, Anti-Fraud Anti-Money LaunderingSha Tin District, Hong Kong SAR 2 weeks ago
Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago
Asia Pacific Regulatory System Implementation Business Analyst - Vice PresidentWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrJunior Technical Writer - German speaker
Posted 3 days ago
Job Viewed
Job Description
2 weeks ago Be among the first 25 applicants
Company Description
“At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make every day count.”
THE QIMA STORY
At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.
Company Description
“At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make every day count.”
THE QIMA STORY
At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.
Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence.
We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data.
What sets us apart is our unique culture. Our 5,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?
Job Description
YOUR RESPONSABILITIES
We are looking for a dynamic Junior Technical Writer to join our team on a 6-month contract.
As a member of our Technical Documentation Team, you will be responsible for creating professional technical documentation for a wide range of consumer goods, e.g. electronics, household appliances, gardening tools, sport equipment, toys, etc.
Your Responsibilities Will Be To
- Creating instruction and assembly manuals for consumer goods in English or German in accordance with product standards and regulations
- Preparing instruction manuals for the translation process.
- Typesetting of foreign-language instruction manuals.
- Communication with clients.
- Close cooperation with colleagues from the fields of proofreading, graphics, and translation management.
- Work in ad-hoc project support and other duties as assigned.
YOUR PROFILE
- Currently pursuing a degree in Technical Communication, Technical Translation, or related fields.
- Knowledge of Content Management Systems, Adobe InDesign, and Acrobat is an advantage.
- Exceptional attention to detail and time management skills.
- Logical thinking and an analytical mindset are a must.
- Ability to work in a fast-paced environment and under pressure to meet tight deadlines.
- Strong team player with excellent interpersonal and organizational skills.
- Immediate availability is preferred.
- Previous experience in the field of technical documentation is a plus.
- Fluent in written and spoken English; German fluency in writing is a plus.
- Gain practical experience in a supportive and multicultural team environment.
- Develop your skills and broaden your design knowledge within a global company.
- Contribute to meaningful projects and make an impact on our branding and visual content strategies.
So, READY TO BECOME A QIMATE? JOIN US!
Craft the future – Start your journey at QIMA to REVEAL your potential!
Because our differences make the difference, at QIMA we are proud to promote inclusive diversity and equal opportunities! Our policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
QIMA recognizes and recruits all its talents. Seniority level
- Seniority level Entry level
- Employment type Contract
- Job function Training
- Industries International Trade and Development
Referrals increase your chances of interviewing at QIMA by 2x
Get notified about new Technical Writer jobs in Hong Kong, Hong Kong SAR .
Technical Author (multiple roles and seniority levels) Junior Technical Writer - English speaker Junior Technical Writer - English speaker TECHNICAL WRITER – Europe consumer electronic trading & sourcing office (Kwai Fong)Sha Tin District, Hong Kong SAR 5 days ago
New Territories, Hong Kong SAR 1 week ago
Wan Chai District, Hong Kong SAR 6 days ago
Accenture Song - Digital Business Analyst Accenture Song - Digital Business AnalystShenzhen, Guangdong, China CN¥15,000.00-CN¥5,000.00 1 year ago
Accenture Song - Digital Business Analyst Business Analyst / Associate Product Owner, Anti-Fraud Anti-Money LaunderingSha Tin District, Hong Kong SAR 2 weeks ago
Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago
Asia Pacific Regulatory System Implementation Business Analyst - Vice PresidentWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrQA Testing & Client Support for SaaS
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the QA Testing & Client Support for SaaS role at Frontline Data Solutions
5 days ago Be among the first 25 applicants
Join to apply for the QA Testing & Client Support for SaaS role at Frontline Data Solutions
Frontline Data Solutions provided pay rangeThis range is provided by Frontline Data Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$23,000.00/yr - $26,000.00/yr
Frontline Data Solutions provides web-based environmental, health, and safety software to some of the world's leading chemical, oil & gas, and manufacturing companies. Frontline is a fully distributed organization, and all roles, including this one, can be performed from any location within the United States. Frontline is unique in that it combines the fast-paced, entrepreneurial environment of a start-up software company with the stability and reputation that reflects its 26-year history of serving blue-chip industrial customers.
As a Quality Assurance (QA) team member at Frontline Data Solutions, you’ll play a critical role in ensuring the reliability, usability, and performance of our EHS software. You will be responsible for identifying bugs, testing new features, and collaborating with developers and support staff to maintain high product standards. This role requires strong attention to detail, excellent communication skills, and the ability to think critically from the end-user’s perspective.
The right candidate will have the technical aptitude to understand complex systems and the communication skills to clearly document issues and lead user testing efforts. Frontline's work culture combines the fast-paced, entrepreneurial spirit of a startup software company with the professionalism and stability that reflect our 24-year track record.
The Role
- Frontline is looking for a mid-level QA Testing & Client Support Specialist to be a critical member of our Engineering team.
- Become an expert in several web-based software products.
- Perform Quality Assurance (QA) testing on bug fixes and feature releases.
- Document QA test findings and communicate with software developers
- Support existing customers over the phone and email on technical issues.
- Maintain and update documentation in the online help system.
Skills You'll Need
- MANDATORY: Experience with automated testing, especially with Microsoft Playwright
- Bachelor’s Degree or equivalent
- 3+ years’ experience in providing client support for a technical product, preferably enterprise software
- Experience supporting third-party enterprise software (NOT general IT help desk support)
- Experience writing manual test cases, Experience writing automated test cases (MANDATORY)
- Strong verbal and written communication skills
- Experience with Azure DevOps
- Work within a company with a solid track record of success
- Excellent career development opportunities
- Attractive salary & benefits
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Quality Assurance
- Industries Software Development and Information Services
Referrals increase your chances of interviewing at Frontline Data Solutions by 2x
Get notified about new Quality Assurance Support jobs in Hong Kong SAR .
Quality Assurance Engineers – Global MNC | Fully Remote Quality Assurance Engineer/QA Roles - Canto Freelance Language Data Quality Reviewer Chinese SimplifiedWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrQA Testing & Client Support for SaaS
Posted today
Job Viewed
Job Description
Join to apply for the QA Testing & Client Support for SaaS role at Frontline Data Solutions
5 days ago Be among the first 25 applicants
Join to apply for the QA Testing & Client Support for SaaS role at Frontline Data Solutions
Frontline Data Solutions provided pay rangeThis range is provided by Frontline Data Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$23,000.00/yr - $26,000.00/yr
Frontline Data Solutions provides web-based environmental, health, and safety software to some of the world's leading chemical, oil & gas, and manufacturing companies. Frontline is a fully distributed organization, and all roles, including this one, can be performed from any location within the United States. Frontline is unique in that it combines the fast-paced, entrepreneurial environment of a start-up software company with the stability and reputation that reflects its 26-year history of serving blue-chip industrial customers.
As a Quality Assurance (QA) team member at Frontline Data Solutions, you’ll play a critical role in ensuring the reliability, usability, and performance of our EHS software. You will be responsible for identifying bugs, testing new features, and collaborating with developers and support staff to maintain high product standards. This role requires strong attention to detail, excellent communication skills, and the ability to think critically from the end-user’s perspective.
The right candidate will have the technical aptitude to understand complex systems and the communication skills to clearly document issues and lead user testing efforts. Frontline's work culture combines the fast-paced, entrepreneurial spirit of a startup software company with the professionalism and stability that reflect our 24-year track record.
The Role
- Frontline is looking for a mid-level QA Testing & Client Support Specialist to be a critical member of our Engineering team.
- Become an expert in several web-based software products.
- Perform Quality Assurance (QA) testing on bug fixes and feature releases.
- Document QA test findings and communicate with software developers
- Support existing customers over the phone and email on technical issues.
- Maintain and update documentation in the online help system.
Skills You'll Need
- MANDATORY: Experience with automated testing, especially with Microsoft Playwright
- Bachelor’s Degree or equivalent
- 3+ years’ experience in providing client support for a technical product, preferably enterprise software
- Experience supporting third-party enterprise software (NOT general IT help desk support)
- Experience writing manual test cases, Experience writing automated test cases (MANDATORY)
- Strong verbal and written communication skills
- Experience with Azure DevOps
- Work within a company with a solid track record of success
- Excellent career development opportunities
- Attractive salary & benefits
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Quality Assurance
- Industries Software Development and Information Services
Referrals increase your chances of interviewing at Frontline Data Solutions by 2x
Get notified about new Quality Assurance Support jobs in Hong Kong SAR .
Quality Assurance Engineers – Global MNC | Fully Remote Quality Assurance Engineer/QA Roles - Canto Freelance Language Data Quality Reviewer Chinese SimplifiedWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCall Center Manager - Insurance
Posted 10 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
We are seeking an experienced and dynamic professional to manage and lead call centre operations based in Hong Kong. The successful candidate will be responsible for overseeing the daily activities of the call centre, ensuring efficiency, optimising staff performance, and delivering outstanding customer service.
The right candidate will have a proven background in call centre management, excellent leadership skills, and a strong understanding of performance metrics and reporting. You will be expected to develop strategies to improve quality of service, productivity, and profitability, while maintaining a positive and motivated team environment.
Key Responsibilities:
- Manage and supervise daily operations of the call centre to ensure targets and service levels are consistently achieved
- Lead, coach, and support a team of supervisors and agents, fostering a culture of high performance
- Implement and monitor KPIs and service standards, ensuring continuous improvement in customer satisfaction and operational efficiency
- Recruit, train and evaluate staff performance, identifying areas for development and training needs
- Analyse call data and prepare regular reports for senior management to identify trends and inform business decisions
- Handle escalated customer complaints and complex queries, ensuring issues are resolved quickly and effectively
- Work closely with other departments to enhance customer experience and resolve interdepartmental issues
- Ensure compliance with company policies, procedures, and regulatory requirements
Requirements:
- Proven experience as a Call Centre Manager or in a similar leadership role within a customer service environment
- Strong understanding of call centre technology and reporting tools
- Excellent communication, interpersonal and problem-solving skills
- Demonstrated ability to lead, motivate and develop teams
- Strong analytical mindset with the ability to interpret data and make informed decisions
- Ability to work under pressure and manage changing priorities
- Knowledge of customer service principles and performance evaluation techniques
- Fluency in English is essential; additional language skills are a plus
- Proficiency in using CRM systems and Microsoft Office applications
- Bachelor’s degree in Business Administration, Management, or a related field is preferred
This is an exciting opportunity for a passionate and strategic individual to make a significant impact on operations and customer satisfaction levels. If you thrive in a fast-paced environment and have a commitment to excellence in service delivery, we invite you to apply for this role.
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Customer Service
- Industries Insurance and Insurance Agencies and Brokerages
Referrals increase your chances of interviewing at Gravitas Recruitment Group (Global) Ltd by 2x
Sign in to set job alerts for “Insurance Manager” roles. Assistant Manager, Customer Relationship Service Quality Manager - Cards & Unsecured LendingWan Chai District, Hong Kong SAR HK$25,000.00-HK$35,000.00 3 weeks ago
(Assistant) Service Management Manager (ToB) Senior Manager, Retail Banking Services, Operations Service Excellence Manager/ AM, Insurance Operations Senior Manager / Manager, Operations Leadership (Retail Operations) Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax AdvisoryCentral & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 1 month ago
Senior Manager, Compliance Programs & Operations (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SAR Tax - Customer Tax Operations & Reporting (FATCA/CRS/AEOI) - Manager/Senior Manager- Hong Kong General Manager, Operations Control Centre Manager, GI Corporate Business Operations and Personal Lines Senior Procurement Operations Manager (HK) Manager, Deal Advisory, Strategy & Operations (Financial Services, Operational Excellence) Manager, Deal Advisory, Strategy & Operations (Financial Services) Manager, Deal Advisory, Strategy & Operations (Financial Services, Wealth Management) Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Branch Service Executive(Teller)/Customer Relationship Manager/Digital Branch Service Executive/General Banking Manager/Insurance Specialist (HK) Assistant Manager - Operations (work location: Tam Mei, Yuen Long)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCall Center Manager - Insurance
Posted today
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
We are seeking an experienced and dynamic professional to manage and lead call centre operations based in Hong Kong. The successful candidate will be responsible for overseeing the daily activities of the call centre, ensuring efficiency, optimising staff performance, and delivering outstanding customer service.
The right candidate will have a proven background in call centre management, excellent leadership skills, and a strong understanding of performance metrics and reporting. You will be expected to develop strategies to improve quality of service, productivity, and profitability, while maintaining a positive and motivated team environment.
Key Responsibilities:
- Manage and supervise daily operations of the call centre to ensure targets and service levels are consistently achieved
- Lead, coach, and support a team of supervisors and agents, fostering a culture of high performance
- Implement and monitor KPIs and service standards, ensuring continuous improvement in customer satisfaction and operational efficiency
- Recruit, train and evaluate staff performance, identifying areas for development and training needs
- Analyse call data and prepare regular reports for senior management to identify trends and inform business decisions
- Handle escalated customer complaints and complex queries, ensuring issues are resolved quickly and effectively
- Work closely with other departments to enhance customer experience and resolve interdepartmental issues
- Ensure compliance with company policies, procedures, and regulatory requirements
Requirements:
- Proven experience as a Call Centre Manager or in a similar leadership role within a customer service environment
- Strong understanding of call centre technology and reporting tools
- Excellent communication, interpersonal and problem-solving skills
- Demonstrated ability to lead, motivate and develop teams
- Strong analytical mindset with the ability to interpret data and make informed decisions
- Ability to work under pressure and manage changing priorities
- Knowledge of customer service principles and performance evaluation techniques
- Fluency in English is essential; additional language skills are a plus
- Proficiency in using CRM systems and Microsoft Office applications
- Bachelor’s degree in Business Administration, Management, or a related field is preferred
This is an exciting opportunity for a passionate and strategic individual to make a significant impact on operations and customer satisfaction levels. If you thrive in a fast-paced environment and have a commitment to excellence in service delivery, we invite you to apply for this role.
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Customer Service
- Industries Insurance and Insurance Agencies and Brokerages
Referrals increase your chances of interviewing at Gravitas Recruitment Group (Global) Ltd by 2x
Sign in to set job alerts for “Insurance Manager” roles. Assistant Manager, Customer Relationship Service Quality Manager - Cards & Unsecured LendingWan Chai District, Hong Kong SAR HK$25,000.00-HK$35,000.00 3 weeks ago
(Assistant) Service Management Manager (ToB) Senior Manager, Retail Banking Services, Operations Service Excellence Manager/ AM, Insurance Operations Senior Manager / Manager, Operations Leadership (Retail Operations) Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax AdvisoryCentral & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 1 month ago
Senior Manager, Compliance Programs & Operations (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SAR Tax - Customer Tax Operations & Reporting (FATCA/CRS/AEOI) - Manager/Senior Manager- Hong Kong General Manager, Operations Control Centre Manager, GI Corporate Business Operations and Personal Lines Senior Procurement Operations Manager (HK) Manager, Deal Advisory, Strategy & Operations (Financial Services, Operational Excellence) Manager, Deal Advisory, Strategy & Operations (Financial Services) Manager, Deal Advisory, Strategy & Operations (Financial Services, Wealth Management) Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Branch Service Executive(Teller)/Customer Relationship Manager/Digital Branch Service Executive/General Banking Manager/Insurance Specialist (HK) Assistant Manager - Operations (work location: Tam Mei, Yuen Long)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrITO Specialist – Client Integration & eBanking Product Support - 12 Months contract - Hong Kong
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Global Banking Operations (Data Processing/ Data entry) -12 Months contract - Hong Kong role at Robert Walters
Join to apply for the Global Banking Operations (Data Processing/ Data entry) -12 Months contract - Hong Kong role at Robert Walters
Direct message the job poster from Robert Walters
Job Title: ITO – Client Integration Support and Registration - eBanking Product
Location: Hong Kong
Job Type: Contract- 12 Months
Opportunity Overview: Robert Walters has an exciting opportunity for a Client Integration Support and Registration - ebanking products position to work with our client on a contract. This contract role will provide exposure to a truly international and multicultural environment that appreciates and respects individuality.
About our client: Our client is a French multinational universal bank and financial services holding company. It has a presence in 65 countries, with close to 190,000 employees. It is the largest banking group in Europe, and the ninth-largest banking group in the world (by assets). It was ranked as the 33rd largest public company in the world.
Role objective:
Join the regional team dedicated to onboard and maintain clients for our Supply Chain related of the Global Banking internet eBanking products. Goal is to provide the highest quality of service focused at giving very positive experiences to ebanking clients.
Key Responsibilities
- Provide fast, accurate registration services for eBanking products. Communications by phone, e-mail, instant messaging, and Jira to our APAC client facing teams, Implementation managers and directly with clients.
- Join on-call -duty rotation roster for providing to fulfil urgent registration related requests.
- Participate in drives to continually innovate and optimize our internet eBanking support and registration activities.
- Be able to work with and accommodate multi-cultural environments and different time-zones.
- Facilitate smooth communications between team members and external teams within the bank.
Communication with Team members in Europe, America, and Asia
- Be able to work with and accommodate multi-cultural environments and different time-zones.
- Facilitate smooth communications between team members and external teams within the bank.
Integration within Internal Teams
- Show excellent team spirit and teamwork with excellent communication skills
- Provide excellence in Quality of Service towards both internal & external clients.
- Integrate internal professional behaviours which are: Commitment, Creativity, Ambition and responsiveness.
Administration/Reporting
- Perform job assigned and provide activity report support requested by the supervisor.
- Participate to meetings organized by the team.
- Inform management about any issues related to the job.
On-call and On-site Support Roster
- Participate in duty roster for Hong Kong holiday and weekend support, working from home or at office.
Requirements/Qualifications:
- Pre-existing experience Cash Management and or Trade, Supply Chain Management an asset.
- Good knowledge of Internet application usage and familiarize with internet security concepts.
- Familiarity with internet security concepts.
- Strong trouble shooting skills and able to provide fast workarounds for clients.
- Ability to prioritize in particular be able to manage and anticipate activity peaks.
- University graduate with at least 3 years relevant banking/related experience in Trade and Supply Chain is a strong asset.
- Good English, communicating with APAC internal users.
- Abilities in spoken and written Mandarin and/or other APAC languages are an advantage.
- Experienced in internet eBanking product setup support is beneficial.
- Experience in ebanking product registration is a strong plus.
- Experience in data entry is great asset.
- Excellent interpersonal skills.
- Strong commitment to work in client focused product support and registration.
- Able to work under pressure and zero error in registrations.
The client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential.
As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Therefore, please let us know if you are not agreeable to that.
Seniority level- Seniority level Entry level
- Employment type Contract
- Job function Other
- Industries Banking and Investment Banking
Referrals increase your chances of interviewing at Robert Walters by 2x
Get notified about new Bank Employee jobs in Hong Kong, Hong Kong SAR .
Administrative Assistant (Up to $20,000/mth)Central & Western District, Hong Kong SAR 9 months ago
Online Data Analyst - Chinese Traditional (HK) Equity Reporting Data Analyst - Leading Investment Bank Personal Assistant - Personal & Family supportCentral & Western District, Hong Kong SAR 9 months ago
Central & Western District, Hong Kong SAR 8 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest German speaker Jobs in Hong Kong !
ITO Specialist – Client Integration & eBanking Product Support - 12 Months contract - Hong Kong
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Global Banking Operations (Data Processing/ Data entry) -12 Months contract - Hong Kong role at Robert Walters
Join to apply for the Global Banking Operations (Data Processing/ Data entry) -12 Months contract - Hong Kong role at Robert Walters
Direct message the job poster from Robert Walters
Job Title: ITO – Client Integration Support and Registration - eBanking Product
Location: Hong Kong
Job Type: Contract- 12 Months
Opportunity Overview: Robert Walters has an exciting opportunity for a Client Integration Support and Registration - ebanking products position to work with our client on a contract. This contract role will provide exposure to a truly international and multicultural environment that appreciates and respects individuality.
About our client: Our client is a French multinational universal bank and financial services holding company. It has a presence in 65 countries, with close to 190,000 employees. It is the largest banking group in Europe, and the ninth-largest banking group in the world (by assets). It was ranked as the 33rd largest public company in the world.
Role objective:
Join the regional team dedicated to onboard and maintain clients for our Supply Chain related of the Global Banking internet eBanking products. Goal is to provide the highest quality of service focused at giving very positive experiences to ebanking clients.
Key Responsibilities
- Provide fast, accurate registration services for eBanking products. Communications by phone, e-mail, instant messaging, and Jira to our APAC client facing teams, Implementation managers and directly with clients.
- Join on-call -duty rotation roster for providing to fulfil urgent registration related requests.
- Participate in drives to continually innovate and optimize our internet eBanking support and registration activities.
- Be able to work with and accommodate multi-cultural environments and different time-zones.
- Facilitate smooth communications between team members and external teams within the bank.
Communication with Team members in Europe, America, and Asia
- Be able to work with and accommodate multi-cultural environments and different time-zones.
- Facilitate smooth communications between team members and external teams within the bank.
Integration within Internal Teams
- Show excellent team spirit and teamwork with excellent communication skills
- Provide excellence in Quality of Service towards both internal & external clients.
- Integrate internal professional behaviours which are: Commitment, Creativity, Ambition and responsiveness.
Administration/Reporting
- Perform job assigned and provide activity report support requested by the supervisor.
- Participate to meetings organized by the team.
- Inform management about any issues related to the job.
On-call and On-site Support Roster
- Participate in duty roster for Hong Kong holiday and weekend support, working from home or at office.
Requirements/Qualifications:
- Pre-existing experience Cash Management and or Trade, Supply Chain Management an asset.
- Good knowledge of Internet application usage and familiarize with internet security concepts.
- Familiarity with internet security concepts.
- Strong trouble shooting skills and able to provide fast workarounds for clients.
- Ability to prioritize in particular be able to manage and anticipate activity peaks.
- University graduate with at least 3 years relevant banking/related experience in Trade and Supply Chain is a strong asset.
- Good English, communicating with APAC internal users.
- Abilities in spoken and written Mandarin and/or other APAC languages are an advantage.
- Experienced in internet eBanking product setup support is beneficial.
- Experience in ebanking product registration is a strong plus.
- Experience in data entry is great asset.
- Excellent interpersonal skills.
- Strong commitment to work in client focused product support and registration.
- Able to work under pressure and zero error in registrations.
The client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential.
As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Therefore, please let us know if you are not agreeable to that.
Seniority level- Seniority level Entry level
- Employment type Contract
- Job function Other
- Industries Banking and Investment Banking
Referrals increase your chances of interviewing at Robert Walters by 2x
Get notified about new Bank Employee jobs in Hong Kong, Hong Kong SAR .
Administrative Assistant (Up to $20,000/mth)Central & Western District, Hong Kong SAR 9 months ago
Online Data Analyst - Chinese Traditional (HK) Equity Reporting Data Analyst - Leading Investment Bank Personal Assistant - Personal & Family supportCentral & Western District, Hong Kong SAR 9 months ago
Central & Western District, Hong Kong SAR 8 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Associate/Customer Service Executive (Hardlines)
Posted 10 days ago
Job Viewed
Job Description
Company Description
We are
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 1-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Business Development
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
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Kwun Tong District, Hong Kong SAR 1 year ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Associate/Customer Service Executive (Hardlines)
Posted 3 days ago
Job Viewed
Job Description
Company Description
We are
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 1-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Business Development
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Services Officer(Complaints & Enquiries)Sha Tin District, Hong Kong SAR 2 weeks ago
Kwun Tong District, Hong Kong SAR 1 year ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr