What Jobs are available for Global Assistant in Hong Kong?

Chairperson's Personal Assistant: Global Strategist & Right Hand

*(Top-Tier MBA Grads | Frequent Global Travel)*

Are you a razor-sharp graduate from a globally elite university
seeking
a front-row seat to global decision-making and thrive on high-stakes challenges
?

Become the indispensable force behind a visionary and prestigious family.
We need someone exceptional
to become the indispensable partner to our visionary Chairperson. This isn't just scheduling – it's about anticipating needs, navigating complexity, and enabling impact at the highest level. If you're razor-sharp, unflappable, and your passport is always ready… let's talk.

Here's what you'll own:

• Master the Global Chessboard: Plan and execute complex international travel. Think last-minute trips across 3 continents, VIP logistics, visa hurdles – you'll handle it smoothly.
• Gatekeep & Strategize: Manage the Chair's dynamic calendar like a pro. You'll juggle meetings with CEOs, global leaders, and board members, knowing what deserves their focus.
• Be the Trusted Hub: Prepare sensitive briefings, handle confidential communications with absolute discretion, and ensure nothing slips through the cracks.
• Solve Before Asked: See around corners. Anticipate problems (logistical, strategic, personal) and have solutions ready before they're needed.
• Drive Key Projects: Jump into critical, confidential initiatives – research, analysis, special tasks – often with tight deadlines.

You're our ideal match if you have:

• The Brain & The Degree: A Master's from a globally elite university. Your intellect is your superpower.
• 5 years work experience
• A Passport & A Thirst for Adventure: You crave global exposure. Extensive, immediate travel excites you, not intimidates you. (Unrestricted passport essential).
• Next-Level Foresight: You don't just react, you anticipate. "Proactive" is your middle name.
• Unshakeable Integrity: You handle ultra-sensitive information with total discretion and impeccable judgment. Trust is non-negotiable.
• Grace Under Fire: Chaos? Tight deadlines? Ambiguity? You stay cool, focused, and effective.
• Polished & Persuasive: You communicate flawlessly (native-level English and fluent Mandarin) and command respect interacting with top-tier executives and dignitaries. Bonus points for other Asian languages

Role Introduction

Reports to:
Global Commercial & Institutional Sales Manager

The Assistant Manager, Global Commercial & Institutional Sales Development plays a pivotal role in driving international business growth by supporting strategic sales initiatives and fostering relationships with key corporate clients. This role focuses on identifying new business opportunities from current and new accounts, coordinating cross-regional sales efforts, and enhancing client engagement through tailored solutions. By collaborating closely with senior sales leaders and regional teams, the assistant manager ensures alignment with global objectives, contributes to revenue generation, and supports the development of scalable sales strategies and corporate products.

Key Responsibilities

• Business Development

• Management and growth of global corporate account portfolio that being assigned by the management

• Actively demonstrate corporate sales leadership and contribution to achievement of the team and network budget
• Identify and pursue new business opportunities from both existing and prospective accounts
• Conduct market research to support lead generation and pipeline development
• Collaborate with regional teams to align business development efforts across markets

• Source MICE sales leads

• Client and Business Partner Relationship Management

• Build and maintain strong relationships with key and potential corporate clients

• Support client engagement initiatives, including meetings, presentations, and follow-ups
• Address client needs by coordinating with internal teams to deliver tailored solutions
• Attend global industry and client events
• Work closed with Oneworld to manage existing oneworld Select portfolio and other business opportunities
• Handle enquiries and provide solutions raised by corporate customers or client service units

• Be the airline's ambassador within the portfolio to maintain strong relationships ensuring a positive strong brand position

• Sales Strategy Support

• Assist Global Commercial & Institutional Sales Manager in the development and execution of global corporate sales strategies

• Analyze market trends and client data to identify growth opportunities
• Monitor sales performance and provide insights to optimize sales effectiveness

• Demonstrate and lead active global and corporate sales policy implementation across the CX network

• Cross-Regional Coordination

• Facilitate communication and collaboration between global and regional sales teams

• Ensure consistency in sales messaging, proposals, and client engagement strategies

• Support the implementation of global sales campaigns and initiatives.

• Perform other duties as assigned

• Product Development Collaboration

• Contribute to the development and enhancement of corporate products and solutions

• Ensure new products align with client needs and market demands.

• Challenge the status-quo to look towards areas for product optimisation: yield improvement and decrease of revenue dilution

• Reporting and Analysis

• Prepare reports on sales activities, client feedback, and market trends

• Demonstrate analysis and application of cost of sale / return on investment ratio for global product offering and all incentives
• Present findings and recommendations to senior management

Requirements

• Bachelor's degree, preferably in Business, Marketing, or a related discipline.
• 5–7 years of commercial or sales experience in the airline industry, with a minimum of 3 years in a people management role
• Strong analytical and strategic thinking skills, with the ability to interpret complex data sets, apply commercial acumen, and convert insights into actionable business strategies
• Innovative and creative mindset, with a proactive approach to identifying and maximizing sales opportunities
• Results-oriented, with excellent communication and interpersonal skills, and a proven ability to influence and engage both internal stakeholders and external clients
• Proficient in written and spoken English; knowledge of Chinese (Cantonese and/or Mandarin) and other languages are an advantage for communicating across diverse markets
• Well-versed in sales tools and platforms, including Salesforce, PRISM, and Qlik Sense

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Role Introduction

Reports to: Global Commercial & Institutional Sales Manager

The Assistant Manager, Global Commercial & Institutional Sales Development plays a pivotal role in driving international business growth by supporting strategic sales initiatives and fostering relationships with key corporate clients. This role focuses on identifying new business opportunities from current and new accounts, coordinating cross-regional sales efforts, and enhancing client engagement through tailored solutions. By collaborating closely with senior sales leaders and regional teams, the assistant manager ensures alignment with global objectives, contributes to revenue generation, and supports the development of scalable sales strategies and corporate products.

Key Responsibilities

• Business Development

• Management and growth of global corporate account portfolio that being assigned by the management

• Actively demonstrate corporate sales leadership and contribution to achievement of the team and network budget
• Identify and pursue new business opportunities from both existing and prospective accounts
• Conduct market research to support lead generation and pipeline development
• Collaborate with regional teams to align business development efforts across markets

• Source MICE sales leads

• Client and Business Partner Relationship Management

• Build and maintain strong relationships with key and potential corporate clients
• Support client engagement initiatives, including meetings, presentations, and follow-ups
• Address client needs by coordinating with internal teams to deliver tailored solutions
• Attend global industry and client events
• Work closed with Oneworld to manage existing oneworld Select portfolio and other business opportunities
• Handle enquiries and provide solutions raised by corporate customers or client service units
• Be the airline's ambassador within the portfolio to maintain strong relationships ensuring a positive strong brand position

• Sales Strategy Support

• Assist Global Commercial & Institutional Sales Manager in the development and execution of global corporate sales strategies

• Analyze market trends and client data to identify growth opportunities
• Monitor sales performance and provide insights to optimize sales effectiveness
• Demonstrate and lead active global and corporate sales policy implementation across the CX network

• Cross-Regional Coordination

• Facilitate communication and collaboration between global and regional sales teams

• Ensure consistency in sales messaging, proposals, and client engagement strategies
• Support the implementation of global sales campaigns and initiatives.
• Perform other duties as assigned

• Product Development Collaboration

• Contribute to the development and enhancement of corporate products and solutions

• Ensure new products align with client needs and market demands
• Challenge the status-quo to look towards areas for product optimisation: yield improvement and decrease of revenue dilution

• Reporting and Analysis

• Prepare reports on sales activities, client feedback, and market trends

• Demonstrate analysis and application of cost of sale / return on investment ratio for global product offering and all incentives
• Present findings and recommendations to senior management

Requirements

• Bachelor's degree, preferably in Business, Marketing, or a related discipline
• 5–7 years of commercial or sales experience in the airline industry, with a minimum of 3 years in a people management role
• Strong analytical and strategic thinking skills, with the ability to interpret complex data sets, apply commercial acumen, and convert insights into actionable business strategies
• Innovative and creative mindset, with a proactive approach to identifying and maximizing sales opportunities
• Results-oriented, with excellent communication and interpersonal skills, and a proven ability to influence and engage both internal stakeholders and external clients
• Proficient in written and spoken English; knowledge of Chinese (Cantonese and/or Mandarin) and other languages are an advantage for communicating across diverse markets
• Well-versed in sales tools and platforms, including Salesforce, PRISM, and Qlik Sense

Application Deadline: 10 Oct 2025

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you're at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks.  We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.  The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.  We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We're currently looking for a high caliber professional to join our team as Officer, Sale Management Office - Hybrid (Internal Job Title: Officer, Sale Management Office - C10) based in Hong Kong.  Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Officer, Sale Management Office is an intermediate level position responsible for providing a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to provide support/ancillary services to sales people and across all client segments.

In this role, you're expected to:

• Assist multiple production support functions and aid partners in fulfilling sales requirements; design and implement process improvements
• Monitor controls based on regulatory and reporting requirements
• Aid in the customer service process to ensure satisfactory customer service
• Assist the delivery and administration of access media as well as sales tools
• Delivery and administration of access media and sales tools and assist in the overflow of digital self-service media
• Review and provide training material to sales and operations
• Support new products, promotions, and projects defined by the business
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you'd ideally have the following skills and exposure:

• Bachelor's degree/University degree or equivalent experience
• 0-2 years of relevant experience
• Previous banking/analytics experience preferred
• Proficient computer skills with a focus on Microsoft Office applications
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication

Take the next step in your career, apply for this role at Citi today

This job description provides a high-level review of the types of work performed.  Other job-related duties may be assigned as required.

Job Family Group:

Consumer Sales

Job Family:

Consumer Sales Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We're currently looking for a high caliber professional to join our team as Officer, Sale Management Office - Hybrid (Internal Job Title: Officer, Sale Management Office - C09) based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Officer, Sale Management Office is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.

In this role, you're expected to:

• Provide sales and service assistance to Relationship Managers in serving consolidated banking customers
• Ensure that all service queries are resolved timely
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Deliver quality service to customers and refer potential customers to Relationship Managers
• Assist in meeting overall branch sales and service goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you'd ideally have the following skills and exposure:

• Bachelor's degree/University degree or equivalent experience
• Relevant experience preferred
• Customer service experience preferred
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication

Take the next step in your career, apply for this role at Citi today

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-

Job Family Group:

Consumer Sales

-

Job Family:

Consumer Sales Support

-

Time Type:

Full time

-

Most Relevant Skills

Please see the requirements listed above.

-

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

-

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you're at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks.  We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.  The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.  We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We're currently looking for a high caliber professional to join our team as Officer, Sale Management Office - Hybrid (Internal Job Title: Officer, Sale Management Office  - C09) based in Hong Kong.  Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Officer, Sale Management Office is an entry level position responsible for participating in a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to assist in providing a full range of support services to sales people and client segments.

In this role, you're expected to:

• Provide sales and service assistance to Relationship Managers in serving consolidated banking customers
• Ensure that all service queries are resolved timely
• Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
• Deliver quality service to customers and refer potential customers to Relationship Managers
• Assist in meeting overall branch sales and service goals
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you'd ideally have the following skills and exposure:

• Bachelor's degree/University degree or equivalent experience
• Relevant experience preferred
• Customer service experience preferred
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication

Take the next step in your career, apply for this role at Citi today

This job description provides a high-level review of the types of work performed.  Other job-related duties may be assigned as required.

Job Family Group:

Consumer Sales

Job Family:

Consumer Sales Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

Introduction & Overview

The Enterprise Technology & Services Enterprise Infrastructure Projects (EIP) team is responsible for the successful implementation of large scale, complex projects that span across multiple technical disciplines. The team aims to meet business requirements through delivery of creative and effective IT solutions.

Asia POD is currently seeking a member of the Project Management Office (PMO) to assist the project manager to support Asia infrastructure programs such as network infrastructure build, datacenters build, application migration.

Description of Services and Deliverables

• Liaising with Project Managers to update their project schedules and provide assistance in planning and execution of their project portfolios.
• Manage tracking and update project related items regularly, including project plan, milestones, action items, issues, risks, decision logs, dependencies, etc.
• Responsible to raise funding request and provide regular financial project tracking including actual and forecast against budget.
• Provide and maintain key project deliverables, including project documentation, SharePoint site, project plans, meeting information, minutes, etc. throughout the project life cycle.
• Prepare and distribute meeting minutes and status reports to governance committee and stakeholders (weekly / monthly).
• Quality review to ensure consistency and compliance to Project Life Cycle requirements.
• Provides ad-hoc presentation such as resourcing, variance analysis, trend analysis, etc.
• Work with regional and global counterparts to identify synergies between projects and develop best practices.
• Assist IT managers in establishing project management standards and template.
• Provide portfolio management to technical teams.

The PMO will also help support departmental related activities and cross IT initiatives such as:

• Financial analysis and budgeting.
• Departmental communication.
• Coordination with global teams or other Regional IT or business unit teams on cross team initiatives.

Skills and Experience

• Bachelors or Master's degree in IT, business management or similar
• Minimum 5 years for Analyst position
• Minimum 3 years Project Management experience required
• Formal project management training desirable
• Financial Industry experience preferred
• Experience in Technology environments, including the implementation of both large-scale and end-user technology solutions
• Experience in handle projects in IT infrastructure /Networking/Voice
• Competent with Microsoft Desktop Products (Word, Excel, PowerPoint, Access, MS Project) and project management tool such as PPM, SharePoint
• Experience in Project & Profile Management tool & Business Object Reporting Tool preferred

• Self-starter, a team player and able to work independently

• Strongly detail oriented, organized, analytical and with well-developed presentation skills

• Language skill: fluency in English and Chinese (written and verbal)

• Excellent Communication skills, able to communicate to all levels of staff and management

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We're currently looking for a high caliber professional to join our team as Officer, Sale Management Office - Hybrid (Internal Job Title: Officer, Sale Management Office - C10) based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Officer, Sale Management Office is an intermediate level position responsible for providing a range of sales support activities including analysis of sales outcomes, opportunities and the creation of proposals in coordination with the Consumer Sales team. The overall objective of this role is to provide support/ancillary services to sales people and across all client segments.

In this role, you're expected to:

• Assist multiple production support functions and aid partners in fulfilling sales requirements; design and implement process improvements
• Monitor controls based on regulatory and reporting requirements
• Aid in the customer service process to ensure satisfactory customer service
• Assist the delivery and administration of access media as well as sales tools
• Delivery and administration of access media and sales tools and assist in the overflow of digital self-service media
• Review and provide training material to sales and operations
• Support new products, promotions, and projects defined by the business
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you'd ideally have the following skills and exposure:

• Bachelor's degree/University degree or equivalent experience
• 0-2 years of relevant experience
• Previous banking/analytics experience preferred
• Proficient computer skills with a focus on Microsoft Office applications
• Working knowledge of related industry practices and standards
• Consistently demonstrates clear and concise written and verbal communication

Take the next step in your career, apply for this role at Citi today

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

-

Job Family Group:

Consumer Sales

-

Job Family:

Consumer Sales Support

-

Time Type:

Full time

-

Most Relevant Skills

Please see the requirements listed above.

-

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

-

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.

HK Express is Hong Kong's first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world's most diverse and dynamic region; and at HK Express, we're opening up new travel experiences that inspire and invigorate millions of people across the region we're proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role Purpose

• Lead Transformation Projects: Oversee end-to-end delivery of business transformation projects, ensuring outcomes align with strategic goals.
• Manage Business Analyst Team: Lead, mentor, and grow a team of BAs to ensure high-quality requirements gathering, process mapping, and solution design.
• Bridge Business & IT: Partner with business stakeholders to identify challenges, translate requirements into solutions, and guide delivery with IT teams.
• Promote PMO Standards: Implement and enforce project governance, reporting, and best practices to strengthen organizational project management maturity.
• Foster a Transformation Culture: Champion collaboration, continuous improvement, and innovation across functions.
• Drive Process Optimization: Identify inefficiencies and resolve them through process redesign, automation, or system enhancements.
• Ensure End-to-End Accountability: Take ownership of project lifecycle—planning, execution, risk management, delivery, and post-implementation review.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline.
• Proven track record in project management and transformation delivery.
• Experience in leading or managing Business Analysts or cross-functional project teams.
• Strong knowledge of business processes and ability to translate them into IT solutions.
• Skilled in project governance, PMO frameworks, and best practices.
• Excellent stakeholder management, leadership, and communication skills.
• Professional certifications such as PMP, PRINCE2, SAFe, or equivalent are highly desirable.

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.