What Jobs are available for Global Service in Hong Kong?

工作地點:香港(市區辦公室)

職位類型:全職/兼職

歡迎應屆畢業生 / 轉職人士/高才優才IANG | 粵語/普通話為主

薪金:每月 HK$30,000 – HK$ 40,000 + 表現獎金

你是否正在尋找一份以人為本、穩定發展、又能提升溝通能力的工作?Today's Plus 正在招聘熱情、有責任心的客戶關係經理加入團隊無論你是剛畢業,還是正在尋找新機會,我們都提供完善在職培訓,讓你快速上手。

加入我們成為 Customer Relations Manager 客戶關係經理,你將成為公司與客戶之間的重要橋樑,提供貼心支援,解答查詢,協助處理簡單文件和跟進服務流程, 並且擁有一個廣闊的晉升空間和工作前景。無需經驗,我們會提供完善在職培訓與團隊支援。

• 回應客戶的查詢(電話/電郵/即時訊息)
• 協助提供服務方案及處理後續跟進
• 更新及管理客戶資料
• 與團隊協作,優化客戶體驗
• 提供合適的理財建議去滿足客戶的需求

• 大專或以上學歷,學科不限
• 有責任感,樂於與人互動
• 良好溝通技巧及基本電腦操作能力
• 懂廣東話,懂英語或普通話為佳
• 歡迎應屆畢業生,高才優才,IANG 及無經驗人士申請

• 穩定底薪 + 表現獎金 + 年終獎賞
• Hybrid辦公時間(四天工作时间)
• 彈性文化與良好團隊氣氛
• 專業在職培訓及晉升機會,每年兩次海外會議培訓機會
• 辦公室提供零食與茶水,舒適工作環境
• 員工活動、定期團隊聚會與內部獎勵計劃

即申請

如果你熱愛與人溝通,想在專業又有溫度的團隊中發展自己,歡迎立即申請此職位。

Are you looking for a people-oriented role with long-term stability and a chance to sharpen your communication skills?

Join us as a Client Relations Manager, where you'll play a vital role as the bridge between the company and our clients. You'll provide thoughtful support, handle general inquiries, assist with documentation, and ensure a smooth service experience. No experience required — we offer full on-the-job training and strong team support to help you succeed.

• Respond to client inquiries via phone, email, or instant messaging
• Provide basic service advice and assist with follow-ups
• Maintain and update client records in the system
• Work closely with the team to enhance overall client experience
• Provide suitable financial advises to satisfy clients' needs

• Holders of a Diploma or above (any discipline)
• Responsible, proactive, and enjoy interacting with people
• Possess good communication skills and basic computer knowledge
• Fluent in Cantonese; English and Mandarin are an advantage
• Open to fresh graduates or candidates without prior experience

• Competitive base salary + performance bonus + year-end incentive
• Hybrid working model (4-day office week)
• Supportive, flexible, and people-first team culture
• Full professional training and clear promotion pathway
• Comfortable office environment with free snacks and drinks
• Regular team gatherings, company activities, and internal recognition rewards

Ready to Apply?

If you enjoy meaningful work, a collaborative team, and helping people every day — this might be the right fit for you.

CLP was founded in Hong Kong in 1901, at a time when electricity was still a novelty worldwide. Today we power millions of homes and businesses across the Asia-Pacific region with over 8,000 employees. In Hong Kong, we operate a vertically integrated electricity business providing a highly reliable supply of electricity to over 80% of the city's population. Outside Hong Kong, we invest in the energy sector on the Chinese Mainland, in Australia, India, Taiwan Region and Thailand. Our business spans the electricity value chain ranging from power generation, transmission and distribution to retail and smart energy services. We have a diversified portfolio of generating assets that uses a wide range of fuels sources including nuclear, renewables, gas and coal. To meet the evolving needs of energy users in a world being reshaped by decarbonisation and digitalisation, we strive to embrace new opportunities and expand our horizons as we fulfil our purpose to Power Brighter Tomorrows.

Applications are now invited to fill the following vacancy in the Customer Experience Department of our Customer Success & Experience Business Group (CSE). Reporting to the Customer Relations Manager, the candidate is required to carry out major duties as follows:

Major Duties:

Provide responsive, efficient, caring and cost effective hotline services to customers

Proactively provide cross-sells or up-sells services or products to customers

Follow up closely with customers to ensure timely services delivery of services and response

Participate in reviewing operating procedures and provide input on maximizing efficiency through work simplification, streamlining and automation of workflow

Handle administrative and other duties whenever required

Shift duty is a must

Requirements:

A recognized degree / associated degree / high diploma in business or related discipline(s) with at least 2 years' Customer Services experience; or A minimum of 6 years working experience in customer service for secondary school graduate with 5 subjects passed in HKCEE including English (Syllabus B) and Chinese, or in HKDSE including English and Chinese. Less experience will be considered with lower grade

Proficiency in spoken Cantonese, English and Putonghua

Willing to rotate to different business units to broaden job competencies

Good interpersonal and presentation skills, and able to work independently

Ability or experience in mastering the on-screen control panel while communicating with customers

Perform rotating duties (two shifts or three shifts) when required

Required to work overtime outside the normal working hours if requested by the Company

Candidates with varying levels of experience will be considered for senior or junior positions accordingly

Please apply by clicking the button " Apply" for application giving a detailed C.V., including career history, current and expected salary, major achievements and personal attributes.

Information provided will be for recruitment purpose within the CLP Group and only short-listed candidates will be contacted. We comply with all applicable laws and regulations of HKSAR in handling applications. For details of the Personal Information Collection Statement, please visit our website:

For further information on our company, please visit our website:

(本項職位空缺只備英文版本)

Contract

客戶關係顧問

Today's Plus 正在招聘熱情、有責任心的客戶關係顧問加入團隊無論你是剛畢業,還是正在尋找新機會,我們都提供完善在職培訓,讓你快速上手。

你將會成為客戶的第一聯絡點,負責處理查詢、解答問題、跟進個案,確保每位客戶都能獲得優質體驗。如果你不介意與人溝通、善於解決問題,我們非常期待見到你

你的工作

• 以電話、電郵或即時通訊回覆客戶查詢
• 理解客戶需要,提供實用及即時的解決方案
• 維持並更新客戶資料
• 跟進客戶反饋,協助優化服務流程
• 按需要協助公司推廣活動或內部項目

我們期望您擁有

• 無需經驗,提供全面在職培訓
• 性格友善,具良好溝通能力
• 有耐性,細心,具解難能力
• 能操流利粵語及英語,懂普通話更佳

我們為您提供

• 按表現發放獎金 + 獎勵 + 海外獎勵旅遊
• 彈性工作時間
• 一對一導師制與結構化在職訓練
• 清晰晉升階梯與職涯發展
• 免費辦公室小食與飲品
• 活力、互助、年輕化的工作環境

關於我們

我們致力為客戶及員工營造一個良好的工作環境,透過持續優化流程和提升服務水平。如您有意加入我們的團隊,請即刻遞交您的履歷

立即申請

如果你想在一個穩定、有發展機會又以人為本的環境中成長,歡迎點擊「立即申請」,我們期待認識你

Today's Plus Hiring Customer Relations Consultant

We are hiring friendly and responsible Customer Relations Consultants to join our growing team Whether you're a fresh graduate or looking for a career switch, we'll provide full on-the-job training to help you get started.

You'll be the first point of contact for clients, helping with enquiries, offering solutions, and following up to ensure a smooth experience. If you can talk to people, solving problems, and working in a supportive environment, we'd love to meet you

Your Responsibilities

• Handle customer enquiries via phone, email, or live chat
• Understand customer needs and provide practical, timely solutions
• Maintain accurate client records
• Follow up on issues and gather feedback
• Support promotional campaigns or internal projects when needed

What We Expect from You

• No experience needed – full training provided
• Friendly, patient, and confident communicator
• Detail-oriented, organised, and solution-focused
• Fluent in Cantonese and English; Mandarin is a plus

What We Offer

• Performance-based bonuses + incentives + overseas incentive trip
• Flexible working hours
• Structured training & 1-on-1 mentorship
• Clear career growth opportunities
• Free snacks and drinks in office
• Fun, supportive and energetic work culture

About Us

If you're ready to build your future in a stable and people-focused environment, click "Apply Now" — we look forward to connecting with you

If you're ready to grow with us, apply now

Start Your Career with Today's Plus Holdings Limited

Today's Plus Holdings Limited is a Hong Kong–based company offering family experience programs and financial service solutions, including wealth management products.

We are now seeking a Customer Relations Consultant to deliver professional support and service to our diverse clientele.

Your Role

• Handle inbound inquiries from customers via phone, email, and in-person meetings.

• Understand customer needs and provide thoughtful, tailored solutions and referrals to our financial service partners where appropriate.Maintain accurate customer records and ensure timely follow-up on issues.

• Proactively collect and analyze customer feedback to suggest service improvements.

-Support company events, promotions, or ad-hoc projects as needed.

What We Offer

-Competitive salary package with bonus and performance incentives.

-Flexible working hours.

-Friendly office environment with complimentary snacks and beverages.

-Opportunities for career growth and professional development in the financial and customer service sectors.

About Us

Today's Plus Holdings Limited is a growing organization that provides family activity programs, lifestyle experiences, and financial service solutions. We are committed to creating a supportive workplace where our team can grow and succeed.

If you're ready to join a dynamic team, apply now and start your journey with us today

Job Types: Full-time, Part-time, Internship

Pay: $26, $38,000.00 per month

Benefits:

• Flexible schedule
• Work from home

Work Location: In person

Customer Relations Executive at Hong Kong Veterinary Clinic

Are you an embitious professional looking to make a real impact in the veterinary field? We're seeking a Customer Relations Executive to help grow our clinics on Hong Kong Island.

Key Responsibilities:

· Lead by example with hands-on engagement.

· Utilize your knowledge of veterinary diets and over-the-counter medications.

· Charm clients with excellent communication and interpersonal skills.

· Conduct follow-ups with all sales and clients to ensure satisfaction.

· Learnabout our boarding services for dogs and cats.

Join us in providing exceptional care and service to our furry friends and their owners. If your's ready to take the next step in your career, we want to hear form you

Apply today and be a part of our passionate team

Contact Gabby at   with your CV

Responsibilities

• Handle customer enquiries and complaints through inbound/outbound calls, email, WhatsApp tactfully and professionally to align with the corporate image;
• Update CRM Systems record during daily calling activities;
• Prepare appointment booking in MS operations system;
• Co-ordination with other internal/external parties;
• Establish good customer relationship by providing professional customer care services

Working hour

• 5 Days work per week
• 9am to 6pm

Working location

• Kowloon Bay

Requirements

• Form 5/ DSE or above;
• 1-2 years' relevant experience in hotline/ call centre/ customer service field;
• Effective interpersonal skill in customer relationship with good telephone manner;
• Communication skills in English/Putonghua will be an advantage;
• Knowledge in MS Office Applications include Chinese word processing;
• Knowledge in Electrical Appliance Product will be an advantage.
• Candidate with more experiences may be considered as Assistant Officer

We offer competitive salary, discretionary bonus, medical insurance, provident fund, life and personal accident insurance, annual leave and staff purchase discount. Interested candidates please send your resume with salary expectation by email.

Job Duties:

• Follow up clients' inquiries/booking via different platforms (e.g. Facebook, Instagram & Website)
• Present, promote and sell treatments/services to existing and prospective customers via message/warm call
• Establish, develop and maintain positive customer relationships
• Achieve agreed upon sales targets and outcomes within schedule
• Assist with planning & organizing promotional events
• To prepare sales reports and perform data analysis to review the effectiveness of marketing campaigns
• Support and assist manager on ad-hoc assignments or projects as assigned

Requirements

• Diploma or above in Marketing, Business Administration, Communication or related disciplines;
• At least 2 years relevant marketing/customer services experience;
• Experience in beauty industry is preferred;
• Self-motivated, willing to learn and able to work independently;
• Able to meet deadlines and multi-tasking;
• Strong computer skills including MS Word, PowerPoint and Excel;
• Immediate available is highly preferred

We offer 5 days work, free treatment, birthday and anniversary leave, extra leave, discretionary bonus and other attractive benefit to the right candidate. Interested parties, please send your full CV stating the position, your availability, current and expected salary to our email.

All personal data collected will be treated in strict confidence and used for recruitment purposes only.

Interested parties, please send your full CV stating the position, your availability, current and expected salary to our email.

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits ) , Culture ), & Career Development ).

Responsibilities:

• Manage & lead the complaint team to handle complaints in relation to our insurance products in Life and General Insurance so as to maintain the professional image of AXA
• Handle Life and General Insurance complaints, adhere to operating guidelines, work within delegated authorities, meet departmental SLA targets and pass periodic independent quality control reviews.
• Handle and investigate complaint cases from direct customers and regulators
• Perform acknowledgement, investigation on entitlement, resolution and response
• Involve operations/distribution for case information, root cause reason and execution of approved actions.
• Be responsible for following complaints operating guidelines including delegated authorities for resolution and compensation.
• Be responsible for identifying problems & clarifying the complaints and making recommendations for future improvement
• Work in conjunction with Customer Service, Marketing, Compliance, Legal, Distribution and Operations, to provide resolutions and responses.
• Provide the coaching to junior members
• Participate in projects that relevant to customer complaints

Qualifications:

• Relevant working experience in insurance or banking industry is an advantage
• Minimum 4 years of working experience in Customer Services or Complaint handling in Insurance products
• Strong analytical, logical, negotiation and problem solving skills
• Good communication and interpersonal skills
• Excellent written English and Chinese correspondence skill
• Good verbal communication in English, Cantonese and Mandarin

客戶關係顧問

Today's Plus 正在招聘熱情、有責任心的客戶關係顧問加入團隊無論你是剛畢業,還是正在尋找新機會,我們都提供完善在職培訓,讓你快速上手。

你將會成為客戶的第一聯絡點,負責處理查詢、解答問題、跟進個案,確保每位客戶都能獲得優質體驗。如果你不介意與人溝通、善於解決問題,我們非常期待見到你

你的工作

以電話、電郵或即時通訊回覆客戶查詢

理解客戶需要,提供實用及即時的解決方案

維持並更新客戶資料

跟進客戶反饋,協助優化服務流程

按需要協助公司推廣活動或內部項目

我們期望您擁有

無需經驗,提供全面在職培訓

性格友善,具良好溝通能力

有耐性,細心,具解難能力

能操流利粵語及英語,懂普通話更佳

我們為您提供

按表現發放獎金 + 獎勵 + 海外獎勵旅遊

彈性工作時間

一對一導師制與結構化在職訓練

清晰晉升階梯與職涯發展

免費辦公室小食與飲品

活力、互助、年輕化的工作環境

關於我們

我們致力為客戶及員工營造一個良好的工作環境,透過持續優化流程和提升服務水平。如您有意加入我們的團隊,請即刻遞交您的履歷

如果你想在一個穩定、有發展機會又以人為本的環境中成長,歡迎點擊「立即申請」,我們期待認識你

Today's Plus Hiring Customer Relations Consultant

We are hiring friendly and responsible Customer Relations Consultants to join our growing team Whether you're a fresh graduate or looking for a career switch, we'll provide full on-the-job training to help you get started.

You'll be the first point of contact for clients, helping with enquiries, offering solutions, and following up to ensure a smooth experience. If you can talk to people, solving problems, and working in a supportive environment, we'd love to meet you

Your Responsibilities

Handle customer enquiries via phone, email, or live chat

Understand customer needs and provide practical, timely solutions

Maintain accurate client records

Follow up on issues and gather feedback

Support promotional campaigns or internal projects when needed

What We Expect from You

No experience needed – full training provided

Friendly, patient, and confident communicator

Detail-oriented, organised, and solution-focused

Fluent in Cantonese and English; Mandarin is a plus

Full-time,Part-time,Permanent