810 Global Service Center jobs in Hong Kong

MPF/ORSO call center is hiring Feel free to reach out for more details.

Location: Sheung Wan

Key Responsibilities:

• Handle MPF and ORSO enquiries via hotline, digital channels, and in-person.
• Process transactions such as fund transfers, withdrawals, and consolidations.
• Explain scheme benefits and investment options to clients.
• Resolve complex cases by coordinating with internal teams.
• Promote digital self-service tools and retirement resources.
• Support outreach campaigns like seminars and member briefings.
• Collaborate with compliance and operations teams.

Requirements:

• Bachelor's degree in a business-related field.
• Minimum 2 years of experience in banking or finance, preferably in customer service.
• MPF Examination pass preferred.
• Relevant SFC license or HKSI Examination (Paper 1, 7, 8, or equivalent) required.
• Knowledge of MPF and ORSO is a plus.
• Excellent English and Chinese communication skills; Putonghua fluency preferred.
• More experienced candidates may be considered for Assistant Manager.

If you are interested in this role, please send email to OR WhatsApp Katie

Call Center (Card Loan / Personal Loan) / General Banking Officer (HKD $13,000 - HKD $20,000)

Responsibility:

• Handle in-bound call to provide banking services
• No selling target but good service is a must

Skills and experience required:

• Higher diploma/ associate degree or above
• Good communication and interpersonal skills
• Customer selling experience would be beneficial
• Working experience in Bank will be preferred
• Fresh grad will also be considered

*** Will need to work on shift ***

Latest shift will be until 10pm with ALLOWANCE (extra pay)

This entry level position provides ample promotion opportunities to branch service, sales, back office and other banking positions.

Senior Loan Sales will consider for General Banking Officer and locationed in Branch of the local Bank

For interested parties, please send your CV to Candy or call us at for further information

Join to apply for the Call Center - Assistant Manager role at EGL Tours Company Limited .

• Manage the daily running of the call centre
• Monitor team performance to ensure all call activities comply with company rules and regulatory requirements
• Oversee daily call center operations, ensuring high-quality customer service
• Manage and train a team of call center agents, fostering a positive work environment
• Other special tasks as assigned from Manager

• 4 years of related experience in Call Center with at least 1 year supervisory experience, preferably within the travel industry
• Customer-oriented with good communication skills
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Proficient in call center software and Microsoft Office Suite

Less Experienced Candidates: Candidates with less experience may be considered for the position of Call Center Supervisor.

Interested parties, please click "Apply Now" to send your full resume stating your availability, present and expected salary to the Human Resources Development Department. Thank you.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative and Business Development
• Industries: Translation and Localization, Airlines and Aviation, and Truck Transportation

Get notified about new Assistant Call Center Manager jobs in Kowloon, Hong Kong SAR.

At the Hong Kong Disney Resort, Guests have the opportunity to experience not only our Magical Parks and Resort Hotels, but our service as well. That service begins with their very first phone call. Assisting Guests to create a magical experience just for them is the main role.

Responsibilities :

• Handle high volume of phone calls, which may be called for different purposes, from our Guest
• Provide one-stop excellent Guest services promptly
• Operate Resort Call Center systems and applications in an accurate and efficient manner

Basic Qualifications :

• Ability to speak fluent Cantonese, English, and Putonghua (Non Chinese speaking candidates are welcome)
• Ability to reflect a professional image while maintaining Guest privacy
• Ability to perform in a fast-paced and sometimes stressful working environment
• Good team player, self-initiative and strong sense of responsibility
• Full-Time availability is required. This role is Full-Time and requires full availability for any shift, including overnight shifts

Preferred Qualifications:

• Preferably with previous work experience in Hotel, customer services, or tourism industry
• Preferably with tertiary education qualification from Hotel, Hospitality or Tourism Management courses
• Preferably with computer skills and knowledge in Microsoft Office applications (Word, Excel, PowerPoint) and Chinese word processing

#LI-DNI

Additional Information :
SCHEDULE AVAILABILITY
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

SUBMITTING YOUR APPLICATION
After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application in
ENGLISH
by clicking "Next" on each page, then "Submit" on the final page.

Keyword: hotelexp,hkdlaug,bazaarjob

Job Responsibilities:

• To refer service requests to relevant units for follow-up action
• To answer enquiries and complaints from client departments and general public in any telecommunication form by using CSC computer software and facilities
• To maintain surveillance and handle information of remote monitoring systems
• To conduct customer satisfaction telephone surveys
• To assist in keeping the system information and process procedure up-to-dated

Job Requirement:

• Have attained Level 2 or equivalent or above in four subjects including Chinese Language and English Language in the HKDSE, or equivalent; or Level 2 / Grade E or above in five subjects including Chinese Language and English Language in the HKCEE or equivalent

• No experience is also welcomed

About the job:

• Contract until 31 July 2025 (Renewable)
• Shift Duty requested on Monday to Sunday including public holidays with 45 working hours per week (1-hour meal break included per day)
• Working Location: Kowloon Bay (EMSD Headquarter)
• Working Schedule:

Day Shift: 8:00am - 5:00pm & 9:00am - 6:00pm

Night Shift: 2:30pm - 11:30pm

Overnight Shift: 11:15 pm - 08:15 am

• Good command of written and spoken Chinese and English
• Be proficient in MS Word, Excel, and English & Chinese typing skills
• Good telephone manner and interpersonal communication skills

Personal data collected will be kept confidential and used only for recruitment purpose. Applicants who are not contacted within 6 weeks may consider their applications unsuccessful. All data will be destroyed after completed the applications processing.

Join to apply for the Call Center - Assistant Manager role at EGL Tours Company Limited .

• Manage the daily running of the call centre
• Monitor team performance to ensure all call activities comply with company rules and regulatory requirements
• Oversee daily call center operations, ensuring high-quality customer service
• Manage and train a team of call center agents, fostering a positive work environment
• Other special tasks as assigned from Manager

• 4 years of related experience in Call Center with at least 1 year supervisory experience, preferably within the travel industry
• Customer-oriented with good communication skills
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Proficient in call center software and Microsoft Office Suite

Less Experienced Candidates: Candidates with less experience may be considered for the position of Call Center Supervisor.

Interested parties, please click "Apply Now" to send your full resume stating your availability, present and expected salary to the Human Resources Development Department. Thank you.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purposes.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative and Business Development
• Industries: Translation and Localization, Airlines and Aviation, and Truck Transportation

Get notified about new Assistant Call Center Manager jobs in Kowloon, Hong Kong SAR.

Join to apply for the Engineer, Global Engine Support role at HAECO

1 day ago Be among the first 25 applicants

Join to apply for the Engineer, Global Engine Support role at HAECO

The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.

Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training and AOG support.

Position Description

Reporting to Assistant Manager, Service Delivery, Global Engine Support. Manage maintenance project(s) to ensure on time project delivery and certification according to customer & regulatory requirements.

What You'll Do

• Mange maintenance project(s) and provide quality delivery and ensure smooth and timely progress
• Carry out investigation and provide reports for occurrences, accident/incident and complains
• Manage and engage Crews to proactively identify and address potential safety risks
• Performance/Competence review of team members to promote staff training and development
• Manage maintenance project(s) to ensure on time project delivery and certification according to customer & regulatory requirements
• Manage and supervise several Crews/Trades to carry out complicated and man-power demanding jobs tasks especially with multi-trade involvement
• Oversee project tasks scheduling, work coordination and other ad-hoc projects
• Reinforce compliance of regulatory requirements and standard procedures
• Set up approved facilities & equipment
• Initiate and promote improvements on GES operations
• Perform other duties and projects as assigned
  
  

• Technical and other Relevant Experience
• Responsible for certifying maintenance tasks
• In charge of maintenance projects and liaise, discuss and negotiate effectively with teams in relation to project deliverables
• Good project management skills in ensuring project tasks are delivered with quality, within schedule, with proper documentation and quality inspection
• Maintain good communication among internal and external customers to cope with maintenance issues effectively
• Meet Competency requirement per department Engineering Procedure Manual (EPM)
• Ability to lead teams on overseas assignments
• Qualifications and other Relevant Knowledge
• Completion of HKCEE/ HKDSE / High School, or equivalent
• Minimum 6 years’ relevant experience
• Authorized as Cat. S-ECS with EASA & FAA Endorsement
• Possess 4 Cat. S-ECS or 7 Cat. T4 Authorizations / other authorizations
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at HAECO by 2x

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Job description:

The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.

Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training and AOG support.

Position Description

Reporting to Assistant Manager, Service Delivery, Global Engine Support. Manage maintenance project(s) to ensure on time project delivery and certification according to customer & regulatory requirements.

What You'll Do

• Mange maintenance project(s) and provide quality delivery and ensure smooth and timely progress
• Carry out investigation and provide reports for occurrences, accident/incident and complains
• Manage and engage Crews to proactively identify and address potential safety risks
• Performance/Competence review of team members to promote staff training and development
• Manage maintenance project(s) to ensure on time project delivery and certification according to customer & regulatory requirements
• Manage and supervise several Crews/Trades to carry out complicated and man-power demanding jobs tasks especially with multi-trade involvement
• Oversee project tasks scheduling, work coordination and other ad-hoc projects
• Reinforce compliance of regulatory requirements and standard procedures
• Set up approved facilities & equipment
• Initiate and promote improvements on GES operations
• Perform other duties and projects as assigned

What You'll Need

1. Technical and other Relevant Experience

• Responsible for certifying maintenance tasks
• In charge of maintenance projects and liaise, discuss and negotiate effectively with teams in relation to project deliverables
• Good project management skills in ensuring project tasks are delivered with quality, within schedule, with proper documentation and quality inspection
• Maintain good communication among internal and external customers to cope with maintenance issues effectively
• Meet Competency requirement per department Engineering Procedure Manual (EPM)
• Ability to lead teams on overseas assignments

2. Qualifications and other Relevant Knowledge

• Completion of HKCEE/ HKDSE / High School, or equivalent
• Minimum 6 years' relevant experience
• Authorized as Cat. S-ECS with EASA & FAA Endorsement
• Possess 4 Cat. S-ECS or 7 Cat. T4 Authorizations / other authorizations

HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.

Build your career with us and be part of something bigger at HAECO

Reference ID: 629

Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.

All information provided by candidates will be treated in strict confidence and will be used for employment purpose only.

Established in Hong Kong in 1950, HAECO is one of the world's leading independent aircraft engineering and maintenance groups. It is also one of the largest Maintenance, Repair and Overhaul (MRO) service providers in terms of capacity. Through its 16 operating companies around the world, the Group offers a full spectrum of services including airframe services, line services, component services, engine services, inventory technical management, fleet technical management, cabin solutions, private jet solutions, freighter conversion, parts manufacturing and technical training.

港機集團於1950年在香港成立,是全球領先的獨立飛機工程集團,也是規模最大的飛機維修、修理及大修服務供應商之一。集團透過遍佈世界各地的16間營運公司,為航空公司客戶提供全面的飛機工程服務。港機集團的服務範圍包括機身服務、外勤服務、部件服務、發動機服務、航材技術管理、機隊技術管理、客艙設計整裝方案、 私人飛機設計整裝方案、客改貨、零部件製造及技術培訓。

The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.

Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training and AOG support.

Position Description

Reporting to Assistant Manager, Service Delivery, Global Engine Support. Manage maintenance project(s) to ensure on time project delivery and certification according to customer & regulatory requirements. What You'll Do

Mange maintenance project(s) and provide quality delivery and ensure smooth and timely progress

Carry out investigation and provide reports for occurrences, accident/incident and complains

Manage and engage Crews to proactively identify and address potential safety risks

Performance/Competence review of team members to promote staff training and development

Manage maintenance project(s) to ensure on time project delivery and certification according to customer & regulatory requirements

Manage and supervise several Crews/Trades to carry out complicated and man-power demanding jobs tasks especially with multi-trade involvement

Oversee project tasks scheduling, work coordination and other ad-hoc projects

Reinforce compliance of regulatory requirements and standard procedures

Set up approved facilities & equipment

Initiate and promote improvements on GES operations

Perform other duties and projects as assigned What You'll Need

1. Technical and other Relevant Experience

Responsible for certifying maintenance tasks

In charge of maintenance projects and liaise, discuss and negotiate effectively with teams in relation to project deliverables

Good project management skills in ensuring project tasks are delivered with quality, within schedule, with proper documentation and quality inspection

Maintain good communication among internal and external customers to cope with maintenance issues effectively

Meet Competency requirement per department Engineering Procedure Manual (EPM)

Ability to lead teams on overseas assignments

1. Qualifications and other Relevant Knowledge

Completion of HKCEE/ HKDSE / High School, or equivalent

Minimum 6 years' relevant experience

Authorized as Cat. S-ECS with EASA & FAA Endorsement

Possess 4 Cat. S-ECS or 7 Cat. T4 Authorizations / other authorizations

HAECO Group is an equal opportunity employer. At HAECO, we are committed to creating an inclusive and supportive working environment for all our people regardless of their age, gender, gender identity, sexual orientation, relationship, family status, disability, race, ethnicity, nationality, religious or political beliefs. We believe in creating an environment where people feel comfortable at work and are able to realise their full potential.

Build your career with us and be part of something bigger at HAECO

Reference ID: 629

Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.

All information provided by candidates will be treated in strict confidence and will be used for employment purpose only.

Full-time