What Jobs are available for Head Of Training in Hong Kong?

Recruit Ref: L

Posting Date:

Christian Action

基督教勵行會成立於1985年,是一所本地註冊的慈善團體,在香港和內地提供社會服務、人道支援服務、培訓服務和社會企業計劃。我們的使命是幫助貧困、弱勢、被邊緣化和流離失所的社群,以及被遺棄的兒童,旨在帶給這些群體希望、尊嚴及自立能力。我們的服務建基於耶穌基督的榜樣,服務有需要的社群,不論其年齡、性別、國籍及宗教信仰。

Christian Action is a Hong Kong registered charitable organization, established in 1985, providing social services, humanitarian services, training services and social enterprise programmes in Hong Kong and Mainland China. Our Mission is to serve those who are poor, disadvantaged, marginalized, displaced or abandoned, aiming to give them hope, dignity and self-reliance. Our Service is based on the example of Jesus Christ who came to serve all people, regardless of their age, gender, nationality and religion.

Deputy Head of Training Services Division (NGO)

Job Responsibilities:

The incumbent will be responsible for the strategic planning and management of the training services division's operations, which include but are not limited to vocational training, retraining, and employment placement services. The incumbent is also expected to identify potential business opportunities to expand the division's business scope, and to further enhance collaboration with stakeholders.

Job Requirement:

• Master's Degree or above in Training, Education, Business Administration, or relevant disciplines
• Minimum of 10 years of relevant experience in training and/or retraining, with at least 3 years in a leadership role
• Proven track record in course development and management in vocational education and training; familiarity with the ERB framework and training policies is preferred
• Familiarity with programme accreditation by HKCAAVQ
• Proven success as an effective and efficient supervisor with innovative and conceptual mindsets to lead project teams in exploring business opportunities consistently
• Strong capability and experience in collaborating with various stakeholders, including but not limited to government bodies, funding bodies, NGOs, community entities, and corporations
• Demonstrated leadership and organizational skills
• Internal staff training in areas of learning and teaching subjects and topics of Qualifications Framework an asset
• Good command of both oral and written communication skills in English and Chinese

Our retirement age is 60. Interested parties please via one of the following recruitment channels, sending your resume (including present and expected salary) with applied position and reference code attention to Human Resources Division:

• By mail to Christian Action, 5/F, 55 Clear Water Bay Road, Choi Wan (2) Estate, Kowloon ; OR
• By fax to ; OR
• By clicking Apply Now ; OR
• By Whatspp

All personal data provided will be kept confidential and used for recruitment purposes only. Applicants who are not contacted within six weeks may consider their applications unsuccessful. The Organization will retain their applications for a maximum period of twelve months and may refer suitable applicants to other vacancies within the Organization.

Industry:

Association / Organization / Social Service / NGO

Job Category / Function:

Management (Management)

NGO / Social Services (Organizational Development Functions)

Management (Top Executives)

Sales (Business Development)

NGO / Social Services (Organizational Management Functions)

Job Position Level:

Top

Employment Term:

Full Time / Permanent / Contract

Min. Edu. Level Req:

Bachelor

Minimum QF Level attained:

-

Total Working Exp:

10 or above

Salary(HKD):

-

Location:

Wong Tai Sin District / Wong Tai Sin

Benefits:

5-Day Work

Bank Holiday

Medical Insurance

Is this your next challenge in Learning & Development?

The challenge is to:

• Design clear and measurable learning objectives, define content, and identify the most effective learning activities to support development goals.
• Assist in the creation and enhancement of learning materials (e.g., videos, eLearning modules) to ensure an engaging and positive learning experience for all team members.
• Deliver training programs professionally, ensuring smooth execution and effective facilitation of all training activities.
• Provide administrative support and contribute to departmental initiatives and ad hoc projects as assigned.
• Develop and produce supporting materials and media (e.g., audio, video, simulations, role plays, games) for integration into the digital learning platform.

Do you have experience in learning & development / human resources / video editing and visual design?

• Bachelor's Degree preferably in Human Resources or related discipline.
• Minimum 2 years of training experience preferably in retail or servicing industry.
• Good command of both spoken and written English and Chinese.
• Proficiency in MS. Office (e.g., MS PowerPoint) and Chinese Word Processing.
• Experience in video editing tool (e.g., Canva, AI application) / eLearning authoring tool (e.g., Articulate -Storyline) preferred.
• Knowledge on digital learning production would be an advantage.
• Good understanding of retail operational details is an advantage.
• High learning agility, detail-oriented with strong communication and organizational skills.
• Demonstrated ability to interact and communicate effectively at all levels and across functions.
• Effective planning and organizing skills

We are looking for a passionate learning & development expert who feels proud to help others learn and grow.  Excellent communication skills are essential. If you also have experience working in luxury hotels, we'd like to meet you.

Your day to day:

• Curate and deliver learning strategies and programs for the hotel
• Develop hotel orientation & on-boarding program which creates hotel unique legendary service culture
• Evaluate individual and organizational development needs to align with hotel business needs
• Implement various learning methods hotelwide
• Design and deliver e-learning courses, workshops and other trainings
• Assess the success of development plans and help employees make the most out of learning opportunities
• Help managers develop their team members through career pathing & establishing departmental learning partnerships
• Establish relationships with hotel schools worldwide, take lead of the internship hiring and ensure their learning experience or journey is satisfied

Requirements:

• Proven experience as an L&D Manager, Training Manager or similar in luxury sector
• Current knowledge of effective learning and development methods
• Experience in project management and budgeting
• Ability to build rapport with employees and vendors
• Credentials in specialized training, such as NPL certification is a plus

Working Location: Shenzhen or Hong Kong employment can be provide
Position Summary
Leads learning & development related activities for global initiatives including needs assessment, design, development, implementation, and evaluation of learning programs. Manages multiple projects while interacting with all levels of employees.

Responsibilities

• Collaborate with internal business partners, subject matter experts, program owners, project teams and business leaders to conduct formal learning needs assessments and identify performance gaps
• Design and develop learning solutions to meet designated objectives and needs at a local and global level
• Act as project manager for multiple complex projects and ensure proper communication, prioritization, and execution
• Support local learning activities and designated business partners in developing and deploying training programs
• Implement organizational development programs, processes, and training initiatives to proactively address organizational development and business needs, through a variety of delivery means (e.g., live, e-learning, self-paced, etc.) as appropriate for the target audience
• Continuously evaluate training progress & effectiveness, adjust programs based on the objectives and evaluation feedback, share best practices with other team members. Provide advice and apply diverse approaches to help participants learn and upskill/reskill effectively
• Implement learning and development policies and procedures, audit, reporting, yearly training plans & learning activities
• Manage team of direct reports including activities focused on LMS administration and learning development by providing direction, support and ensuring successful delivery of stated objectives
• Perform other related duties as assigned or requested
• ~20% travel is needed

Education

• Bachelor's degree in training, education, human resources, business, or related field.
• Training & Development certification preferred.

Work Experience
7+ years of total working experience or equivalent. 3+ of those years focused on the planning, design, development and implementation learning and development initiatives in a corporate setting. Experience in a manufacturing environment.

Skills

• Strong interpersonal skills shown by a demonstrated ability to collaborate, build strong relationships and trust with key stakeholders and employees at all levels
• Thorough understanding of learning and development processes and knowledge on adult learning techniques
• Excellent communication skills, ability to communicate effectively both orally and in writing in a multicultural, multinational environment
• Hands-on experience in training program design and delivery
• Knowledge of LMS administration (Saba preferred), eLearning course development and standards (e.g. SCORM). Knowledge and skills in video production, multimedia tools and virtual training applications would be an advantage
• Proficient with Microsoft office applications (Word, Excel, PowerPoint, MS Teams)
• Ability to work collaboratively with all levels of employees and leadership, taking a lead role where required and supporting where appropriate
• An in-depth knowledge of the manufacturing, engineering and/or automotive industry is required
• Excellent service mindset, independent, self-motivated, organized, detailed-minded and willing to work under pressure
• Experience managing a team of direct reports

Language

• Proficiency in English & Mandarin Chinese

Come join our global, inclusive & diverse team
Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company's most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.

欢迎加入我们全球性、富包容和多元化的团队
我们的目标是通过创新的驱动系统提高每一个产品接触者的生活质量。我们是一个真正的全球性团队,我们有着共同的价值观因而联结在一起。我们的文化是建基于每一位员工为公司带来的多样性、知识、技能、创意和才能之上。我们的员工是我们企业最宝贵的资产。我们致力于为员工提供一个包容、多元和平等的工作场所,在这里无论他们的年龄、性别、肤色、种族或宗教信仰如何,不同背景的员工都能感到受重视和尊重。我们致力于激励我们的员工成长,以主人翁精神行事,并在他们所做的工作中找到成就感和意义。

Is this your next challenge in Learning & Development?

The challenge is to:

• Design clear and measurable learning objectives, define content, and identify the most effective learning activities to support development goals.
• Assist in the creation and enhancement of learning materials (e.g., videos, eLearning modules) to ensure an engaging and positive learning experience for all team members.
• Deliver training programs professionally, ensuring smooth execution and effective facilitation of all training activities.
• Provide administrative support and contribute to departmental initiatives and ad hoc projects as assigned.
• Develop and produce supporting materials and media (e.g., audio, video, simulations, role plays, games) for integration into the digital learning platform.

Do you have experience in learning & development / video editing and visual design?

• Bachelor's Degree preferably in Human Resources or related discipline.
• Minimum 2 years of training experience preferably in retail or servicing industry.
• Good command of both spoken and written English and Chinese.
• Proficiency in MS. Office (e.g., MS PowerPoint) and Chinese Word Processing.
• Experience in video editing tool (e.g., Canva, AI application) / eLearning authoring tool (e.g., Articulate -Storyline) preferred.
• Knowledge on digital learning production would be an advantage.
• Good understanding of retail operational details is an advantage.
• High learning agility, detail-oriented with strong communication and organizational skills.
• Demonstrated ability to interact and communicate effectively at all levels and across functions.
• Effective planning and organizing skills

We are looking for a passionate learning & development expert who feels proud to help others learn and grow.  Excellent communication skills are essential. If you also have experience working in luxury hotels, we'd like to meet you.

Your day to day:

• Curate and deliver learning strategies and programs for the hotel
• Develop hotel orientation & on-boarding program which creates hotel unique legendary service culture
• Evaluate individual and organizational development needs to align with hotel business needs
• Implement various learning methods hotelwide
• Design and deliver e-learning courses, workshops and other trainings
• Assess the success of development plans and help employees make the most out of learning opportunities
• Help managers develop their team members through career pathing & establishing departmental learning partnerships
• Establish relationships with hotel schools worldwide, take lead of the internship hiring and ensure their learning experience or journey is satisfied

Requirements:

• Proven experience as an L&D Manager, Training Manager or similar in luxury sector
• Current knowledge of effective learning and development methods
• Experience in project management and budgeting
• Ability to build rapport with employees and vendors
• Credentials in specialized training, such as NPL certification is a plus

While we do our best to review every application, if you haven't heard from us within six weeks, it likely means we've moved ahead with other candidates this time. Rest assured, anything you share with us stays confidential and is used only for recruitment purposes.

Here at Swire Hotels, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at Swire Hotels?

Swire Hotels is a group of individual hotel brands who set out to craft extraordinary hospitality for our guests. Our two brands, The House Collective and EAST, are found all over the world, with The Upper House in Hong Kong, The Temple House in Chengdu, The Middle House in Shanghai, and EAST in Hong Kong, Beijing and Miami. Each of these hotels are exceptionally unique yet joined by a shared appreciation for aesthetics and service excellence.

We craft our journeys with passions in:

1. Art – Perhaps the greatest expression of one person's individuality which we proudly celebrate, art flows through everything at Swire Hotels.
2. Sustainability – We strive to create a healthy ecosystem of people who are concerned about our impact on the environment, embody our values, and have the passion to always grow, inspire and innovate.
3. Wellness – Everyone's journey of personal growth is different, and we want you to focus on your wellbeing in ways you are comfortable with.

Job Overview

This role supports team engagement, and learning and development initiatives for the group, including Central Support Office and the hotels. Your responsibility will be to foster the growth of team members, ensuring an exceptional experience, and supporting the expansion of our company. We are seeking a passionate and creative individual dedicated to cultivating the growth of our people.

Key Responsibilities

Welcome to the core of what being a People & Culture Officer – Learning & Development is all about

Here's the quick lowdown on what you'll do day-to-day:

• Support the team on end-to-end learning & development initiatives and projects for the group of hotels in Hong Kong, Chinese Mainland, USA and other locations
• Be a brand ambassadorand support the team in brandtrainings and campaigns to reinforce the brand culture across the group
• Lead and administer the full spectrum of compliance trainings for the group, from planning to completion. Work closely with internal stakeholders on policy updates and maintain records of compliance activities.
• Lead and deliver the onboarding training programmes for the Central Support Office and ensure the best practice is shared amongst the hotels to enhance the overall onboarding experiences of new joiners.
• Prepare written, graphic and electronic learning materials and media for training programs and learning solutions.
• Responsible for pre- and post-training logistics and administrative support within the agreed timescales, including maintaining training records, conducting data analytics, preparing reports, handling invoices, monitoring budgets and expenses, and liaising with stakeholders and suppliers.
• Support and administer team engagement surveys anddifferent reporting requirements
• Organise team engagement and wellness activities at Central Support Office
• Assist in ad-hoc assignments and projects as required.

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• Minimum of 2-3 years relevant experience in L&D functions, preferably from hotel or customer service-oriented industry
• Bachelor degree in Human Resources, Hotel Management or related discipline
• Excellent command of both written and spoken English, Cantonese and Putonghua
• Tech-savvy, self-starter, creative, people-oriented and with high learning agility. Work well in a fast paced and dynamic environment

The Cherries on Top (Nice-to-Haves):

• Familiar with video production and infographic design software would be a definite advantage

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You're not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
2. Feedback Enthusiasts: You value open communication and aren't afraid to give or receive feedback to help us all grow together.
3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Turn up in smart casual attires and be as comfortable as you can at work
• Stagger your working hours and have the flexibility to create a working schedule that fits you
• Whoosh into the office with ease as it is conveniently located near an MTR station and accessible with public transits
• Enjoy complimentary meals to keep you fuelled and focused throughout the day
• Join our wellness programme and healthy pantry and attend to your mental and physical wellbeing

While we do our best to review every application, if you haven't heard from us within six weeks, it likely means we've moved ahead with other candidates this time. Rest assured, anything you share with us stays confidential and is used only for recruitment purposes.

Here at Swire Hotels, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at Swire Hotels?

Swire Hotels
is a group of individual hotel brands who set out to craft extraordinary hospitality for our guests. Our two brands, The House Collective and EAST, are found all over the world, with The Upper House in Hong Kong, The Temple House in Chengdu, The Middle House in Shanghai, and EAST in Hong Kong, Beijing and Miami. Each of these hotels are exceptionally unique yet joined by a shared appreciation for aesthetics and service excellence.

We craft our journeys with passions in:

1. Art – Perhaps the greatest expression of one person's individuality which we proudly celebrate, art flows through everything at Swire Hotels.
2. Sustainability – We strive to create a healthy ecosystem of people who are concerned about our impact on the environment, embody our values, and have the passion to always grow, inspire and innovate.
3. Wellness – Everyone's journey of personal growth is different, and we want you to focus on your wellbeing in ways you are comfortable with.

Job Overview

This role supports team engagement, and learning and development initiatives for the group, including Central Support Office and the hotels. Your responsibility will be to foster the growth of team members, ensuring an exceptional experience, and supporting the expansion of our company. We are seeking a passionate and creative individual dedicated to cultivating the growth of our people.

Key Responsibilities

Welcome to the core of what being a
People & Culture Officer – Learning & Development
is all about

Here's the quick lowdown on what you'll do day-to-day:

• Support
  the team on end-to-end learning & development initiatives and projects for the group of hotels in Hong Kong, Chinese Mainland, USA and other locations
• Be
  a brand ambassador
  and
  support
  the team in brand
  trainings and campaigns to reinforce the brand culture across the group
• Lead
  and
  administer
  the full spectrum of compliance trainings for the group, from planning to completion. Work closely with internal stakeholders on policy updates and maintain records of compliance activities.
• Lead
  and
  deliver
  the onboarding training programmes for the Central Support Office and ensure the best practice is shared amongst the hotels to enhance the overall onboarding experiences of new joiners.
• Prepare
  written, graphic and electronic learning materials and media for training programs and learning solutions.
• Responsible
  for pre- and post-training logistics and administrative support within the agreed timescales, including maintaining training records, conducting data analytics, preparing reports, handling invoices, monitoring budgets and expenses, and liaising with stakeholders and suppliers.
• Support
  and
  administer
  team engagement surveys and
  different reporting requirements
• Organise
  team engagement and wellness activities at Central Support Office
• Assist in
  ad-hoc assignments and projects as required.

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• Minimum of 2-3 years relevant experience in L&D functions, preferably from hotel or customer service-oriented industry
• Bachelor degree in Human Resources, Hotel Management or related discipline
• Excellent command of both written and spoken English, Cantonese and Putonghua
• Tech-savvy, self-starter, creative, people-oriented and with high learning agility. Work well in a fast paced and dynamic environment

The Cherries on Top (Nice-to-Haves):

• Familiar with video production and infographic design software would be a definite advantage

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers
   : You're not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
2. Feedback Enthusiasts
   : You value open communication and aren't afraid to give or receive feedback to help us all grow together.
3. Passionate Pioneers
   : You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Turn up in smart casual attires and be as comfortable as you can at work
• Stagger your working hours and have the flexibility to create a working schedule that fits you
• Whoosh into the office with ease as it is conveniently located near an MTR station and accessible with public transits
• Enjoy complimentary meals to keep you fuelled and focused throughout the day
• Join our wellness programme and healthy pantry and attend to your mental and physical wellbeing

EY is a global leader in assurance, tax, consulting and strategy and transactions. Worldwide, our 300,000 people are united by our shared values and an unwavering commitment to quality. We make a difference by helping our people, our clients and our wider communities achieve their potential.

What you can gain from this internship program

If you are considering about a career with EY, start ahead by joining our internship program. This program helps you understand what a career with us might be. Through our internship program, you should be able to gain a more realistic view of our business and workplace environment while we can get to know you better and provide you the platform to gain the knowledge and skills you need to begin your professional career with EY.

Responsibilities

• Work with program managers to identify training program requirements especially administration to ensure proper and consistent organization across Greater China

• Work with Global Shared Services (GSS) Dalian People Shared Services to manage training logistics in the learning administration system

• Support and arrange meals, hotels and flights for courses that require participants to travel - Support execution of training program

• Complete ad hoc duties and projects as required

Job Requirements

• Current undergraduates in Human Resources, Psychology, Business Administration or related disciplines

• Great communication skills with fluent spoken & written English and Cantonese, proficiency in Mandarin is a plus

• Proficient in Microsoft Office including Excel, Word and PowerPoint - Self-motivated, meticulous, organized and possess strong sense of responsibility

• Able to work for part-time (2-3 days per week) / full-time is preferred 

Skills & Requirements

Fields of Study : Any Discipline

Education Level (pursuing / obtained) : Bachelor

Required Level of Work Experience : None

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark.