What Jobs are available for Home Appliance in Hong Kong?

Responsibilities

• Work with marketing, communications and sales personnel to define the (GTM) go-to-market strategy, helping them understand the product positioning, key benefits, and target customers
• Own, develop and execute product vision, strategy, and road map of HA, focus on Refrigerator/ Washing Machine.  Continually iterate to ensure sales channel and customer needs are met and that the product remains competitive
• Collaborate with a cross-functional team of head-quarter, product marketing, channel partner and sales to build designated experiences for our customers
• Able to serve as the internal and external evangelist for products offering working closely with different sales channel including DtC estore, retail and key customers

Requirements

• Degree holder in Marketing, Business or relevant disciplines
• Minimum 6-year experiences as a Product Manager, preferably with experience in Refrigerator/ Washing Machine
• Data Sensitivity and Analytical Skills: Strong ability to analyze data and respond to its nuances
• Positive Attitude: A proactive and enthusiastic approach to work
• Demonstrated success defining and launching products
• Outstanding organizational skills with ability to multitask and prioritize projects while meeting tight deadlines
• Stress Management and Communication Skills: Ability to handle pressure effectively, with excellent communication skills
• Self-motivated, with high sense of ownership and responsibility
• Good command of written and spoken English and Chinese

We offer attractive remuneration package to the right candidate. Interested parties please send us full resume in MS WORD format stating current and expected salary.

Our company is an equal opportunities employer and welcome application from all qualified candidates. The data provide will only be used for consideration of the applied position or other suitable position in Samsung Electronics HK Co. Ltd. or other subsidiaries of Samsung Group.

Applicants who are not invited for interview within 10 weeks should consider their applications unsuccessful. Personal data of unsuccessful applicant will be destroyed within 12 months.

"Personal data collected will be used for recruitment purpose only."

About the Role

We are looking for a Home Appliance Channel Operations Manager to manage our brand's aftersales channel services and SOP.

Responsibilities

• Channel Development & Maintenance
  : Expand and manage offline authorized
  home appliance service partners
  ; build strong relationships, maintain regular communication, ensure policy alignment, and provide necessary support.
• Channel Quality Assessment
  : Establish and improve
  after-sales service quality
  monitoring systems; oversee and evaluate
  after-sales processes
  to ensure compliance with company standards.
• Local After-Sales System Setup
  :
  Formulate after-sales service strategies
  and network coverage; analyze current after-sales processes and drive optimization and standardization.
• Standardization Execution
  : Align with HQ and local requirements; clarify business logic, ensure effective implementation and local adaptation to guarantee service quality.
• Data Analysis & Reporting
  : Collect and
  analyze after-sales service data
  ; prepare regular reports to support business decision-making.
• Collaboration & Support
  : Monitor industry trends and competitors' after-sales service policies; adjust promptly, and collaborate with sales operations on product launch and phase-out planning.

Qualifications

• Bachelor's degree or above.
• Minimum 2 years of
  after-sales services and channel management
  experience;
  home appliance
  market experience preferred.
• Strong skills in channel development, expansion, and activity execution.
• Excellent communication and negotiation skills.
• Strong sense of responsibility, quick learner, able to work under pressure.
• Cantonese as a working language; English reading proficiency required.

If you are interested, please apply via the "Easy Apply" button on the page.

Job Description

• After-Sales Technical Support: Accurately identify technical issues, track resolution, and ensure effective solutions are delivered.
• Customer Solutions: Provide appropriate solutions based on complaint type and severity; drive issue closure and ensure customer satisfaction.
• Demo Equipment Management: Manage and maintain demo units; ensure sufficient stock and accurate records.
• Training & Certification: Organize regular trainings for customer service, pre-sales, and after-sales staff; share basic service knowledge; enable front-line teams to master product functions and operations; support store engineers in achieving skill certifications.
• Technical Standards Development: Draft technical documentation, operating manuals, and FAQs; supervise execution by front-line staff to ensure service quality.
• Cross-Functional Collaboration: Collect product issues and feedback; maintain communication with R&D, production, sales, and quality teams to drive product improvements.
• Local System Support: Assist stores with IT-related issues in daily operations to ensure smooth business processes.

Requirements

• Bachelor's degree or above.
• Minimum 2 years of experience in after-sales technical support management within the home appliance industry; market familiarity preferred.
• Strong project management, product technical, and analytical skills.
• High sense of responsibility, fast learner, able to work under pressure.
• Cantonese as a working language; English reading proficiency required.

• Channel Development & Maintenance: Expand and manage offline authorized home appliance service partners; build strong relationships, maintain regular communication, ensure policy alignment, and provide necessary support.
• Channel Quality Assessment: Establish and improve after-sales service quality monitoring systems; oversee and evaluate after-sales processes to ensure compliance with company standards.
• Local After-Sales System Setup: Formulate after-sales service strategies and network coverage; analyze current after-sales processes and drive optimization and standardization.
• Standardization Execution: Align with HQ and local requirements; clarify business logic, ensure effective implementation and local adaptation to guarantee service quality.
• Data Analysis & Reporting: Collect and analyze after-sales service data; prepare regular reports to support business decision-making.
• Collaboration & Support: Monitor industry trends and competitors' after-sales service policies; adjust promptly, and collaborate with sales operations on product launch and phase-out planning.

Requirements

• Bachelor's degree or above.
• Minimum 2 years of after-sales services and channel management experience; home appliance market experience preferred.
• Strong skills in channel development, expansion, and activity execution.
• Excellent communication and negotiation skills.
• Strong sense of responsibility, quick learner, able to work under pressure.
• Cantonese as a working language; English reading proficiency required.

Hing Fat Flower Group (HFFG) is a leading floral conglomerate in Asia. For over 40 years, our wholesale subsidiary Hing Fat Flower Wholesales Ltd has been importing from over 20 countries worldwide, supplying a wide range of fresh cut flowers, foliage and accessories to many high-end boutique florists, 5 star hotels and casino resorts in Hong Kong, Macau and China.  Our retail subsidiaries HF Flora, Pacific Petals, Hing Fat Flower Market and Hing Fresh Global Sourcing; caters to different needs across multiple market segments, offering competitive fresh produce and unique floral services.

To cope with our expansion, we are looking for a high-calibre and energetic individual to join our winning team.

We are looking for a Customer Service & Sales Executive, who is highly self-motivated to cope with our diverse business expansion.

Job Responsibilities:

Reporting to Sales & Customer Service Manager you will be responsible for all aspects of Customer Service and administration work, including but not limited to

Responsibilities:

• Handle customer inquiries via email, phone, WhatsApp, and social media with courtesy and professionalism
• Provide comprehensive customer service throughout the sales cycle—including pre-sales, in-sales, and post-sales support. This includes answering questions, resolving complaints, processing orders, maintaining customer relationships, and offering product and service information to enhance brand image and customer satisfaction
• Monitor and follow up on order status, ensuring timely responses to customers
• Manage procurement of floral materials and supplies
• Prepare quotations and invoices for both corporate and individual clients
• Prepare regular sales reports to management
• Ad-hoc assignment is required

To qualify, individual must:

• DSE or above academic qualification
• Minimum 2 years of customer service experience
• Detail-oriented, well-organized, and a strong team player
• Able to multitask and learn quickly in a fast-paced environment
• Strong prioritization and time management skills
• Experience with online business platforms, e-commerce systems, or ERP systems is a plus
• Proficient in MS Word, Excel, and PowerPoint
• Excellent communication skills in Cantonese, Mandarin, and English
• Candidates with experience in floral design or hospitality industry will be given priority
• Knowledge of Photoshop is an advantage
• Immediate availability is preferred

Interested parties, please APPLY NOW and send us your full resume in MS WORD / PDF format MUST with latest salary, expected salary and availability.  Please note that only shortlisted candidates will be notified (Data collected is only for recruitment purpose).

About the company:

We have been the pioneer of silver hair market in Hong Kong, since starting our business in 2005. In the past 16 years, we always strived to bring health and happiness to the elderly and families. Our major services include Nursing Home One-Stop Solution (NHOSS), home-based rehabilitation and health care services (HomeCare) and on-site medical services to nursing homes. Since 2020, we have been a recognized service provider for Community Care Service Voucher for the Elderly Scheme under Social Welfare Department, HKSAR Government.

We are now looking for individuals who are passionate to build a career for the ageing population.

Job Duties:

Assessing clients' need for long term care

Preparing geriatric care plans and solutions for clients

Site-visiting elderly homes with caregivers

Promoting rehabilitation and home-based health care services

Requirements:

Good interpersonal and communication skills

Sales experience preferred, but fresh graduates are also welcomed

Working on weekends and public holidays

Performing outdoor duties

We offer:

Basic salary from $17,000 to $19,000 per month

Attractive incentive bonus

Transportation allowance

Medical benefits

Birthday leave

For interested parties, please send your application letter and resume to (email redacted, apply via Company website), stating also your expected salary and date of availability.

Personal data collected will be used for recruitment purpose only.

Full-time

職責:

• 透過電話 / Whatsapp / Email 處理訂單,並確保訂單紀錄正確
• 處理客戶查詢及任何跟進事宜
• 以電話/ 電郵為客戶提供服務,維持良好客戶關係
• 執行主管安排的其他工作

資歷:

• 中五或以上程度
• 良好電話禮儀、溝通技巧及解難能力
• 懂閱讀及書寫中英文
• 熟悉電腦應用軟件,如MS Office和中英文輸入
• 歡迎其他行業人士或應届畢業生加入

工作時間及待遇:

• 星期一至六 (5 天日間輪班):上午8時至下午6時或上午8時半至下午6時半,每週工作5天,每天工作9小時
• 月薪$15,000 - $18,000, 酌情花紅、表現獎金、培訓津貼、醫療福利、有薪年假10日起、生日假、有薪婚假及恩恤假、侍產假20日、太古集團購物優惠、廠內飲品任飲、免費廠車服務、員工康樂活動

以下其中一個申請方法:

1. 按"Quick Apply" 提交履歷表申請, 註明現時及期望薪金, 最快上班日期

2. 招聘熱線:

*申請人所提交之個人資料將絕對保密及只作招聘用途。所有個人資料將在招聘後銷毀。

Responsibilities:

• Make outbound / inbound calls for customer order taking and maintain accurate order records
• Handle customers' enquiries and all follow up matters
• Provide customer services via phone and e-mail
• Perform ad hoc duties as assigned

Requirements:

• Form 5 or above
• Good telephone manner, communication and problem-solving skills
• Good command of written and spoken English and Chinese
• Proficient in using MS Office and Chinese word processing
• Recent graduates and candidates from other industries are also welcome

Interested parties please submit your resume with current and expected salary and your availability by clicking 'Quick Apply'.

Personal data provided are treated in strictest confidence and for recruitment purposes only. All information will be destroyed after the process completed.

Diversity, Equality, Inclusion & Belonging

Swire Coca-Cola is committed to fostering an environment that values Diversity, Equality, Inclusion, and Belonging. We believe that a diverse workforce drives our goals and contributes to overall success. As an equal opportunity employer, Swire Coca-Cola hires talented individuals from any backgrounds and conditions. We strive to create a work environment that is respectful, inclusive, and free from any form of discrimination, harassment, or intimidation.

If you require special assistance due to disability or any other conditions during any stage of the recruitment process, please feel free to contact us at any time. We appreciate your interest in joining our team and your commitment to contributing to a diverse and inclusive workplace.

Application & Privacy Notice

We are committed to protecting your personal data. Before submitting your application, please take a moment to review our Personal Data (Privacy) Policy and Personal Information Collection (PIC) Statement available on our Company website at

By submitting your application, you acknowledge and accept the terms outlined in our PIC Statement. All information provided will be handled with strict confidentiality and used solely for recruitment purposes.

Our clients are now looking for a potential candidate to join their team as a Customer Service (Japanese speaking)

Job Duties

• Respond to customer questions and concerns regarding shipping, logistics, and service options
• Work with internal teams to ensure timely and accurate processing of orders and shipments
• Update customers on the status of their shipments and provide tracking details
• Address and troubleshoot any problems or complaints related to shipments, ensuring customer satisfaction

Requirement

• 1+ year related position experience in Customer Service
• Experience in Logistics/ Forwarding/ Express
• Fresh graduation are also welcome
• Good command of written and spoken English, Mandarin, Japanese with N1/ N2
• Proficient in MS Office, PC skills

Benefit

• 5-day work
• 9:00- 18:00
• Discretionary Bonus
• 15 days Annual Leave
• Medical

Interested parties please send your application via email to Apply Now or For any inquiries, please do not hesitate to contact me at

Please note that only short listed candidate will be notified.

We also have various job vacancies from our well-established clients in all kinds of fields, please feel free to contact us. We are always willing to give you support on your career development.

Our company website:

All information received will be treated in strict confidence and used for recruitment purpose only.

PERSOLKELLY Hong Kong Limited: Employment Agency License No. 75536

PERSOL Hong Kong: Employment Agency License No. 75503

Duties and Responsibilities:

• Contact customer to secure and follow up order
• Contact shipping line and oversea agent
• Develop new client base and follow up nomination clients
• Services to direct account, forwarder, trading companies and other channels
• Coordinate with supporting departments and oversea office/agents
• Responsible in promoting for the company business
• Perform other duties as assigned by management and Ad hoc tasks and assignments

Requirements:

• DSE or above
• Minimum of 2 years experience in services and logistics industry
• Self disciplined and good time management
• Accountable and responsible and willing to work under pressure
• Strong MS applications, Good command in English and Cantonese/Mandarin
• Strong interpersonal communication skill
• Willing to learn and good working attitude.
• Initiative, self-motivate and good team player
• Detail oriented, well-organized

**Freight Forwarder work experience and immediate available would be an advantage**