730 Hospitality Sector jobs in Hong Kong

Customer Service

$20000 - $60000 Y Michael Page International (HK) Ltd

Posted today

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Job Description

A fast-growing Fintech is hiring for their Customer Services team

You will connect consumers to financial institutions to help them get the best personal loans.

Client Details

Fast-growing Fintech.

Description

  • Be the customer's main point of contact and ensure that their loan application, queries, expectations or issues are dealt with timely and in adherence to our CX principles and goals
  • To liaise between customers and partners, to ensure optimal matching between the two
  • To execute on and achieve sales targets, and help drive the most optimal outcomes for the borrowers we serve
  • To develop & nurture customer relations based on CX principles and through consistent and active communication, and excellent post-application support

Profile

  • Fresh graduate welcome
  • Experience in customer success or customer-facing sales is an advantage
  • Outstanding negotiation and communication skills
  • A mentality and attitude that thrives on being in a very fast-paced environment and part of a team of high-achieving individuals
  • Patience, persistence and persuasiveness
  • Fluent in English and Cantonese

Job Offer

Competitive package and growth opportunity.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact June Kwong on

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Customer Service

$144000 - $192000 Y Pro-Stretch International Limited

Posted today

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Job Description

Duties :

  • Handle daily merchandising activities and order follow up ;
  • Maintain good relationship and smooth communication with customers and suppliers ;
  • Handle ad-hoc assignment as assigned

Requirements:

  1. At least 2 years of hands-on experience in working closely with users to collect the data, in business intelligence implementation and data warehouse related projects.
  2. Strong sense of responsibility, independent and detailed mind.  With ability to work with multi-tasking & work efficiency;
  3. Proficiency in MS office, good command of both written and spoken English and Chinese ;
  4. Oversee the customer service team, ensuring high-quality service.
  5. Applicant with more experience in the garment field as well.

We offer competitive compensation and benefits package to the suitable candidate. Interested parties are welcome to send your full resume with PRESENT and EXPECTED SALARY and AVAILABILITY by clicking "Apply Now".  All personal data will be used for recruitment purpose only.

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Customer Service

$240000 - $360000 Y Anglo Chinese Florist Limited

Posted today

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Job Description

客戶服務及銷售助理 - 花店

中西花店 Anglo Chinese Florist Limited位於中環區已79年, 我們誠邀一位熱心友善的您加入我們的團隊,擔任客戶服務及銷售助理, 負責為我們的顧客提供卓越的購物體驗。

您的工作

  • 以熱情友善的態度接待顧客, 包括WhatsApp, 電郵等訂單、處理投訴
  • 協助顧客挑選合適的花藝/植物產品
  • 處理顧客下單及付款程序, 做報價單
  • 主動WhatsApp email及致電客戶以更新客戶紀錄及提醒節日優惠
  • 根據需要協助團隊文書及其他雜項工作

我們期待您擁有

  • 良好的客戶服務態度及溝通技巧
  • 熟悉零售或花藝行業的工作經驗優先
  • 精通中文(廣東話)及英語優先
  • 細心、耐心及富責任心
  • 具團隊合作精神
  • 主動學習

我們提供

  • 具吸引力的薪酬待遇
  • 員工培訓及發展機會
  • 員工折扣優惠
  • 中西醫及基本牙醫醫療
  • 每月業績獎金及旺季酌情性獎金

如您有興趣,歡迎立即遞交您的履歷。我們期待與您合作,一起創造美好的顧客體驗。

This advertiser has chosen not to accept applicants from your region.

Customer Service

$180000 - $216000 Y Swire Coca-Cola HK Ltd

Posted today

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Job Description

職責:

  • 透過電話 / Whatsapp / Email 處理訂單,並確保訂單紀錄正確
  • 處理客戶查詢及任何跟進事宜
  • 以電話/ 電郵為客戶提供服務,維持良好客戶關係
  • 執行主管安排的其他工作

資歷:

  • 中五或以上程度
  • 良好電話禮儀、溝通技巧及解難能力
  • 懂閱讀及書寫中英文
  • 熟悉電腦應用軟件,如MS Office和中英文輸入
  • 歡迎其他行業人士或應届畢業生加入

工作時間及待遇:

  • 星期一至六 (5 天日間輪班):上午8時至下午6時或上午8時半至下午6時半,每週工作5天,每天工作9小時
  • 月薪$15,000 - $18,000, 酌情花紅、表現獎金、培訓津貼、醫療福利、有薪年假10日起、生日假、有薪婚假及恩恤假、侍產假20日、太古集團購物優惠、廠內飲品任飲、免費廠車服務、員工康樂活動

以下其中一個申請方法:

1. 按"Quick Apply" 提交履歷表申請, 註明現時及期望薪金, 最快上班日期

2. 招聘熱線:

*申請人所提交之個人資料將絕對保密及只作招聘用途。所有個人資料將在招聘後銷毀。

Responsibilities:

  • Make outbound / inbound calls for customer order taking and maintain accurate order records
  • Handle customers' enquiries and all follow up matters
  • Provide customer services via phone and e-mail
  • Perform ad hoc duties as assigned

Requirements:

  • Form 5 or above
  • Good telephone manner, communication and problem-solving skills
  • Good command of written and spoken English and Chinese
  • Proficient in using MS Office and Chinese word processing
  • Recent graduates and candidates from other industries are also welcome

Interested parties please submit your resume with current and expected salary and your availability by clicking 'Quick Apply'.

*Personal data provided are treated in strictest confidence and for recruitment purposes only.  All information will be destroyed after the process completed.*

This advertiser has chosen not to accept applicants from your region.

Customer Service

$45000 - $55000 Y Hong Kong Investor Education Limited

Posted today

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Job Description

【誠聘客戶助理】

歡迎您加入充滿活力的團隊,發揮你的才能

職位亮點|為什麼選擇我們?

* 多元發展舞台:行政支援+客戶服務+活動策劃,全面鍛鍊職場技能

* 核心樞紐角色:成為銷售團隊與客戶間的關鍵橋樑

* 科技賦能工作:運用多平台工具(FB/WhatsApp/CRM)與客戶互動

你的職責|我們期待你:

* 高效後勤支援:精準處理銷售文件(報表/發票/學員名單)

* 客戶關係大使:資料輸入,為會員系統提供支援及接待客人,協助任何指派的臨時項目

* 創意活動達人:協助籌辦各類促銷與營運專案

* 團隊協作夥伴:成為團隊合作者,支援行政和營運工作的其他職能

理想人選|這樣的你正是我們在尋找的:

積極學習者:中五以上學歷,1年客戶服務經驗

數位辦公達人:精通MS Office中文文書處理

溝通專家:流利粵語+專業電話禮儀

正能量特質:性格開朗熱情,具服務業經驗者優先

成長型思維:渴望學習新技能,適應快節奏工作

我們提供:

* 僱員工餘進修津貼

* 系統化在職培訓

* 開放式晉升管道

* 年輕活力的團隊文化

立即行動

如果你期待在行政與客戶服務領域大展身手,請立即將履歷傳送給我們,我們重視每位求職者,所有資料將嚴格保密,僅作招聘用途。

我們堅信多元共融能創造更美好的工作環境,誠摯歡迎包括殘疾人士在內的不同能力背景的應徵者,並承諾提供完善的應聘支援與無障礙安排,讓每位人才都能充分展現專業能力。如有任何應聘協助需求,歡迎隨時聯繫我們。

傳承教育集團與您攜手,共創平等未來。

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Customer Service

$18000 - $25000 Y Hang Po Transportation Company Limited

Posted today

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Job Description

Duties :

  • Responsible for answering general customer enquiries and customer service
  • Handle data entry and other clerical work related to customer service
  • Follow up customer enquiries and customer order status
  • Coordinate related matters with internal/external parties of the company
  • Handle urgent temporary tasks assigned by the customer service department

Requirement :

  • High school graduation or above
  • Those with less work experience will also be considered; basic computer, writing skills, Microsoft Word, Excel
  • Preference will be given to those who understand Chinese input method (倉頡 / 速成)
  • Have a high-quality service attitude, good interpersonal and communication skills, and work attentively
  • Some Mandarin or English
This advertiser has chosen not to accept applicants from your region.

Customer Service

$400000 - $600000 Y Gary Cheng Securities Limited

Posted today

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Job Description

Responsibilities:

  • Customer account opening and data updates
  • Execute securities transactions for clients with accuracy and efficiency
  • Provide quality customer services and answer client's enquiries
  • Assist in handling daily processing for trade reconciliation and settlement

Requirements:

  • Holder of SFC License RA1 (Dealing in securities) or Passed HKSI papers 1,7 & 8 and qualify to apply SFC License
  • Able to handle transaction with accuracy and efficiency
  • Rigorous and responsible
  • Individuals / team are both welcomed

Remuneration and Benefits:

  • Attractive commission scheme
  • Provide professional and efficient trading platform
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Customer Service

$104000 - $130878 Y Best Startup Limited

Posted today

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Job Description

如果您性格外向、熱情友好,並且希望能帶給顧客愉悅和難忘體驗的,我們誠邀您加入我們的團隊。歡迎符合以下條件的您與我們聯繫:

主要職責︰


• 為顧客提供優質的客戶熱線服務,處理電話和社交媒體的查詢及安排預約


• 提供誠懇、有禮、細心的服務


• 建立和維持良好的客戶關係,熱衷於創造令人難忘的顧客體驗


• 根據預設的工作流程,專業地跟進所有日常運作,包括開單、資料輸入和收銀


• 整理宣傳材料並協助促銷


• 積極學習並掌握最新的產品和服務知識

入職要求︰


• 多年銷售經驗


• 客戶導向,能夠適應和應對不同類型的人物


• 喜歡銷售及勇於創高峰


• 優秀的溝通和表達能力


• 能夠同時處理多項任務,優先安排工作,並有效管理時間


• 合法於香港受僱


• 必須年滿18歲


• 香港中學會考/文憑考試或同等學歷


• 具流利英語及廣東話溝通能力,懂普通話者為佳


• 良好客戶服務和溝通技巧


• 歡迎應屆畢業生申請;具1.5年或以上相關服務經驗者將有機會獲得與資歷相符的薪資待遇


• 員工福利

員工福利︰


• 享有銷售的獎賞


• 每天工作八小時


• 一個月有六日假期,星期日及紅日休息


• 免費產品及療程


• 提供有薪在職培訓


• 良好晉升機會


• 各種慶祝活動及禮物:生日、晉升等等


• 可以享有最高十四日大假


• 享有生日假、婚假、恩恤假


• 員工及家屬均可享折扣優惠

對我們的職位有興趣者,請聯絡Whatsapp招聘熱線: 查詢

If you have an outgoing, warm, friendly personality and hold a strong passion for delighting and creating memorable customer experiences, we invite you to join our team. Candidates are welcome to join us with the following details:

Job Responsibilities:


• Provide customers with high-quality hotline services, addressing inquiries and making reservations via telephone and social media.


• Deliver warm, friendly, and attentive service while managing operations.


• Create and maintain strong customer relationships, with a passion for delivering memorable experiences.


• Professionally complete daily tasks according to established workflows, including billing, data entry, and cashiering.


• Organize promotional materials and assist with sales initiatives.


• Actively learn and stay updated on the latest product and service knowledge.

Job Requirements:


• A selling expert


• Customer orientation and ability to adapt/respond to different types of characters


• Strong in Selling Techniques and be a record breaker


• Excellent communication and presentation skills


• Ability to multi-task, prioritize, and manage time effectively


• Legally eligible to work in Hong Kong


• Must be at least 18 years old


• Hong Kong Certificate of Education Examination / Diploma of Secondary Education or equivalent


• Fluent in English and Cantonese; Mandarin is a plus


• Good customer service and communication skills


• Recent graduates are welcome to apply; candidates with 1.5 years or more of relevant service experience may be offered a salary commensurate with their qualifications

Employee Benefits:


• Enjoy Selling Bonus


• Eight-hour workdays


• Six days off per month, with Sundays and public holidays off


• Free products and treatments


• Paid on-the-job training


• Good promotion opportunities


• Various celebrations and gifts: birthdays, promotions, etc.


• Up to 14 days of annual leave


• Birthday leave, marriage leave, and compassionate leave


• Discounts for employees and their families

For any recruitment related enquiries, please reach out to us by Whatsapp

For more information, contact us on

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Customer Service

$360000 - $480000 Y Anglo Chinese Florist Limited

Posted today

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Job Description

客戶服務及銷售助理 - 花店

中西花店 Anglo Chinese Florist Limited位於中環區已79年, 我們誠邀一位熱心友善的您加入我們的團隊,擔任客戶服務及銷售助理, 負責為我們的顧客提供卓越的購物體驗。

您的工作

  • 以熱情友善的態度接待顧客, 包括WhatsApp, 電郵等訂單、處理投訴
  • 協助顧客挑選合適的花藝/植物產品
  • 處理顧客下單及付款程序, 做報價單
  • 主動WhatsApp email及致電客戶以更新客戶紀錄及提醒節日優惠
  • 根據需要協助團隊文書及其他雜項工作

我們期待您擁有

  • 良好的客戶服務態度及溝通技巧
  • 熟悉零售或花藝行業的工作經驗優先
  • 精通中文(廣東話)及英語優先
  • 細心、耐心及富責任心
  • 具團隊合作精神
  • 主動學習

我們提供

  • 具吸引力的薪酬待遇
  • 員工培訓及發展機會
  • 員工折扣優惠
  • 中西醫及基本牙醫醫療
  • 每月業績獎金及旺季酌情性獎金

如您有興趣,歡迎立即遞交您的履歷。我們期待與您合作,一起創造美好的顧客體驗。

This advertiser has chosen not to accept applicants from your region.

Customer Service

$156000 - $221600 Y Asiasun Limited

Posted today

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Job Description

California Beach Club / the beauty place is looking for exceptional Part-Time Customer Service / Retail staff to join our highly motivated, energetic, and enthusiastic team. Come benefit from the knowledge of more than 25 years of experience.

You will

  • Learn our products, services and systems
  • Educate, advise, and service customers/members/staff.
  • Develop the confidence to deal with our highly diversified international membership, as well as co-operate within our team.
  • Assist Managers in maintaining and developing effective strategies

You should

  • Have a Secondary education as well as fluency in English & Cantonese, with some Mandarin proficiency.
  • Have a positive, motivated willingness to learn and the discipline to lead.
  • be available to work 8 hour shifts, at least 1-3 days per week, including weekends.

We will

  • Provide a healthy, co-operative, learning environment upon which a strong foundation of knowledge and experience will be gained, preparing you for a prosperous future.
  • Provide an hourly rate ranging from HKD75 ~ +85/hour.
  • Provide all training and training materials.
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