What Jobs are available for Hospitality Team in Hong Kong?
Showing 14 Hospitality Team jobs in Hong Kong
Hospitality/ Operations Executive
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Job Description
About the role:
JLL is a global real estate services firm specializing in commercial property and investment management. We are currently seeking a talented and motivated Hospitality/Operations Executive to join our team at client's premises and support their business needs in Hong Kong. You'll also present with outstanding communication skills and customer service knowledge and will understand the delicate nature of working in a high-end corporate environment. This role is Monday to Friday.
What this job involves:
- Guest Experience Management:
- Ensure exceptional guest experiences by overseeing the delivery of high-quality services and amenities.
- Greet guests and accompany them to their appropriate meeting rooms
- Make espresso coffees at Barista level and prepare other beverages as required
- Deliver food and beverage service in a professional and at times discreet manner
- Ensure that boardrooms/ meeting rooms are set-up correctly and within a timely and professional manner for all meetings
- Assisting with venue set up and execution of events
- Develop and implement strategies to enhance guest satisfaction.
- Address guest feedback, complaints, and inquiries in a timely and professional manner.
- Collaborate with cross-functional teams to streamline operations and improve guest experience.
- Operations Management:
- Provide support to front office reception counter (when receptionist on leave)
- Work with housekeeping and facilities technical team
- Implement standard operating procedures and ensure compliance with quality standards.
- Monitor operational performance and identify areas for improvement.
- Other duties as assigned by superior
- Financial Management:
- Assist in developing and managing operational budgets, related to events/ front of house services.
- Identify cost-saving opportunities without compromising quality or guest satisfaction.
- Health, Safety and Compliance:
- Ensure compliance with local regulations, industry standards, and company policies.
- Ensure comfortable environment for guests and staff.
- Voice out if any potential hazards to line manager
Sound like you? To apply you will have:
- Proven first class food and beverage experience – corporate waiter, lounge or hotel background preferred
- Diploma in Hospitality Management, Business Administration, or a related field.
- Experience making coffee at Barista level
- Experience from working in conferencing or events environments
- Excellent communication skills with superior customer service skills
- Willing to learn and be part of a fast-paced dynamic team
- Strong problem-solving and decision-making skills.
- Great energy, flexible approach and immaculate presentation
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Hospitality Coordinator; Health
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A unique opportunity has emerged for a hospitality guru to join a world-class clubhouse delivering premium holistic health and wellness experiences. This is an ideal role for someone in hospitality looking to transition into the health and wellness space, without forgoing what they love to do: engaging with guests, delivering exceptional service, and creating outstanding experiences.
The
Clubhouse Hospitality Coordinator
will serve as the first point of contact in welcoming members and guests, and managing the overall clubhouse experience by delivering outstanding hospitality to the members and dedicated support to the team.
The main responsibilities include:
Providing Exceptional Customer Service
- Welcoming members and guests as if into your own home;
- Handling and answering all queries, managing WhatsApp, emails, and phones with speed, professionalism, and genuine hospitality;
- Building and fostering strong, long-lasting relationships with members and corporate associates;
- Creating and developing an efficient record-keeping system for client profiles and preferences;
- Delivering outstanding service to all members, ensuring their needs are anticipated and promptly met;
- Raising urgent queries and/or sensitive issues to the management team promptly for resolution;
- Always going above and beyond for the clubhouse community.
Member Account Management
- Processing payments for all purchases;
- Keeping client accounts up-to-date on various digital platforms;
- Supporting the GM on membership renewals and ensuring accurate record-keeping;
- Preparing and sending renewal reminders and communications;
- Gathering day-to-day member feedback and sharing insights with the management team.
Facilities Operations
- Supporting the daily operations of the facility, ensuring everything runs smoothly under the guidance of the management team;
- Liaising with and directing the housekeeping team to ensure excellent facility management;
- Ensuring all equipment and amenities are in good physical condition and functioning properly;
- Conducting regular audits of the facility to proactively address issues and maintain a premium environment for members.
Administration
- Working with the GM and team to maintain budgetary compliance and ensuring accurate record-keeping and submission of expenses;
- Coordinating vendor orders and deliveries;
- Overseeing the distribution of merchandise, maintaining accurate inventory, quarterly merchandise drops and updating displays;
- Overseeing bookings, maintaining shared calendars, and coordinating meetings and floor coverage;
- Creating and updating staff rosters,
- Providing general administrative support to the management team,
- Assisting with data entry, filing, and organising documents, drives, and paperwork.
Business Growth
- Exploring new opportunities for business growth, identifying trends, collaborating with the leadership team to set measurable goals and delivering on long-term objectives;
- Supporting the recruitment and onboarding of new team members;
- Supporting the roll-out and implementation of SOPs;
- Supporting the Management team on achieving optimal operational effectiveness.
The ideal candidate is a team player with a go-getter mentality. Their love for providing excellent service and creating unique experiences is on par with their dedication to their personal fitness, health, and wellness.
This person thinks fast on their feet, is highly organised, and extremely dependable. They can be counted on to go above and beyond and always do the right thing by people. They will be surrounded by - and will need to keep up with - high-performing individuals who share a goal of achieving personal and professional excellence through intentionality, mindfulness, and discipline.
If you're looking to pivot from a career in hospitality to achieve a better balance, a healthy work culture with steady hours, and work alongside positive, driven individuals, this is the place for you.
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Head of Hospitality
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Job Description
The Executive Centre (TEC)
opened the doors to the first Executive Centre in 1994 and today boasts over 240+ centres in 37 cities and 15 markets.
The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.
Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.
Position Overview
The Head of Hospitality will serve as the strategic leader shaping and advancing the guest and client experience across The Executive Centre's global network. This role will define the vision for hospitality standards, ensuring that every interaction reflects excellence, sophistication, and consistency with the brand's premium positioning. The Head of Hospitality will spearhead initiatives that elevate client experience, reinforce service culture, and continuously improve the service standards of The Executive Centre in the premium workspace sector.
Responsibilities:
1. Strategic Leadership
- Define and articulate the general hospitality strategy, ensuring alignment with corporate objectives and brand values.
- Serve as the global ambassador of hospitality standards, shaping service philosophies and best practices across regions.
- Partner with senior leadership to embed hospitality as a core pillar of The Executive Centre's value proposition.
2. Client Experience & Brand Elevation
- Establish benchmarks for a seamless, elevated client journey—from first impressions to long-term engagement.
- Champion a client-first mindset, positioning hospitality as a critical enabler of member satisfaction and loyalty.
- Anticipate future trends in luxury service and workplace experience, translating them into innovative client offerings.
3. Service Culture & Capability Building
- Inspire and guide regional leaders to cultivate a high-performance, client-centric culture.
- Set the framework for leadership development and training programs that strengthen service ethos across all teams.
- Influence organisational culture to ensure hospitality excellence extends beyond frontline teams into all client interactions.
4. Performance & Continuous Improvement
- Define and oversee key hospitality metrics, ensuring that service quality consistently exceeds client expectations.
- Introduce continuous improvement programs informed by data, insights, and industry benchmarking.
- Lead strategic projects that enhance the premium experience and position The Executive Centre as a market leader.
- Drive change management initiatives, ensuring smooth adoption of new practices, technologies, and standards across regions.
- Oversee the implementation and continuous improvement of operational systems that support service delivery, efficiency, and scalability.
- Manage operations P&L and cost control, setting objectives for operational excellence within budget and achieving KPIs aligned with financial targets.
5. Differentiation
- Collaborate with Marketing, Community, and Business Development to design hospitality-driven engagement strategies.
- Ensure that all hospitality initiatives reinforce the distinctiveness of The Executive Centre brand.
Requirements:
- 10+ years in senior hospitality leadership, ideally within luxury hospitality or premium lifestyle brands.
- Proven ability to shape and deliver strategic hospitality visions across multi-market environments.
- Exceptional leadership, communication, and influencing skills at executive level.
- Strong business and commercial sense, with expertise in elevating brand experience through service excellence.
- Demonstrated ability in change management and leading operational transformation.
- Sophisticated, empathetic, and resilient in navigating complex, high-stakes environments.
- Ability to travel and implement change across multiple markets
- Bachelor's degree in hospitality, business management, or related field.
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Part-time Hospitality Assistant
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Headquartered in Zurich, Switzerland, SPS Global is a leading technology-driven business transformation company. We support clients in their digital transformation journey and efficiently tackle their most complex challenges by providing cutting edge outsourcing solutions. SPS operates in more than 20 countries and focuses on clients in banking, insurance and health. We have more than 8,500 employees.
To cope with our business expansion in APAC region, we are now looking for talented calibre to join our team:
Job Duties:
Clean and maintain meeting room tidiness and replenish utensil/ amenities after use
Open and close operable walls for meetings/events
Set up and set down meeting room furniture and related supplies
Support pantry assistant with moving weighty items as needed
Serve drinks and foods during catering event as requested
Support and coordinate with vendors on catering and room setup for internal and external events
Maintain and clean up all appliances in the pantry, e.g. Coffee machine, fridge, food heater, water dispenser, wine cabinet etc
Prepare the coffee machine daily with fresh milk
Provide excellent customer service
Backup at reception counter when one of the receptionist is out of office
As the key person to communicate with client and guest on event coordination
Requirements:
Excellent communication and customer service skills
Physically Fit – Able to lift and move weighty items and meeting room furniture safely and efficiently
Business level of English. Able to read and speak
We offer promising career and positive work environment to the right candidates.
For Interested parties, please send your resume with current and expect salary to (email redacted, apply via Company website)
Full-time,Part-time
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Event and Hospitality Coordinator
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JOB DESCRIPTION:
- Manage and coordinate hospitality for guests, including accommodations, transportation, catering, and guest relations
- Create, compile and export databases containing all information for each guest
- Inspect public areas prior to events and direct the custodial staff
- Assist in writing reports
- Documenting and following up on important actions and decisions from meetings
- Providing administrative support as needed
QUALIFICATION:
- Bachelor's degree in Cultural Studies, Comparative Literature, Communications, Film Studies, or a related field
- Proficient in event management software and Microsoft Office Suite
- Proficiency in Multi-media software FB, IG; Video editing skill, Photoshop, Illustrator
- Ability to remain calm under pressure – ability to work effectively both independently and as part of a team
- Good verbal and written skills, including English, Cantonese & Mandarin; knowledge in Korean or Japanese is an advantage
- Strong organizational skills – good problem solving and prioritizing skills
- Familiarity with Asian cinema and the film industry is highly desirable
- Detail Oriented
Job Types: Full-time, Temporary, Contract
Contract length: 4 months
Pay: $10, $30,000.00 per month
Education:
- Bachelor's Degree (Required)
Language:
- Mandarin (Preferred)
- English (Required)
- Cantonese (Required)
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Hospitality Manager, Product Development, APAC
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Job Description
**Responsibilities
Product Development & Innovation**
- Drive the creation of new food and beverage offerings tailored to regional preferences while upholding global brand standards.
- Develop and manage the annual product calendar, ensuring timely launches of seasonal and signature items.
- Conduct commercial evaluations, including pricing strategies, cost analysis, and performance projections to ensure profitability and market relevance.
- Collaborate with suppliers and cross-functional teams to support new product launches and maintain product quality and consistency.
- Lead market research and trend analysis to inform product strategy and ensure alignment with evolving consumer preferences across APAC.
Project Management
- Oversee end-to-end project timelines, deliverables, and key milestones for product launches and menu updates.
- Coordinate cross-functional teams to ensure seamless execution of development projects across multiple markets.
- Monitor progress, identify potential risks, and implement mitigation plans to ensure timely and brand-aligned delivery.
Cross-Functional Collaboration
- Partner closely with local market teams to align execution plans, operational requirements, and market-specific challenges.
- Collaborate with global and regional stakeholders across marketing, design, supply chain, and operations to ensure cohesive execution.
- Provide strategic feedback and insights to corporate teams to refine brand direction and product roadmaps.
Requirements:
- Bachelor's degree with a minimum of 3 years' experience in F&B management, ideally with exposure to product innovation development for café food & beverage and retail merchandise.
- Deep passion for F&B trends, local market movements, and emerging consumer preferences—constantly curious about what's new and what's next.
- Proven experience in partnering with cross-functional teams within a multi-unit or cross-region environment, with full P&L ownership and accountability.
- A creative problem solver with a proactive mindset—able to turn insights into actionable ideas and bring fresh thinking to product development.
- Strong stakeholder management and interpersonal skills, with the ability to build and maintain effective relationships across internal teams and external partners.
- Demonstrated business acumen with hands-on experience in strategic planning, budgeting, and forecasting for product launches and seasonal campaigns.
- Able to balance attention to detail with a strategic, big-picture perspective—comfortable navigating both execution and ideation.
- Excellent communication skills in English, Cantonese, and Mandarin, with the ability to articulate concepts clearly and influence across all levels.
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Regional Key Account Manager Hospitality
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Regional Key Account Manager Hospitality & Residential APAC
Location:Hong Kong, FC, IT
Function/Branch: Sales
Type of contract: Permanent Employee
Our Company
Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.
Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world
Your Role
We are looking for a highly motivated and results-driven Regional Key Account Manager for the Hospitality & Residential sector to join our APAC team, based in Hong Kong. In this role, you will be responsible for achieving sales, profitability, and cash flow targets for a defined list of Key Accounts within the assigned region. You will manage partnerships, ensure alignment with company goals, and drive growth within the Technogym Wellness System (TWS). Additionally, you will oversee account transitions, maintain accurate forecasts, and ensure compliance with corporate standards.
Your Impact
- Achieve sales, profitability, and cash flow targets for Key Accounts (KAs) within the assigned region.
- Prepare, implement, and monitor strategic plans for Key Accounts to ensure alignment with company goals and objectives.
- Directly manage partnerships with Key Accounts, fostering strong, long-term, and productive relationships.
- Negotiate, implement, and oversee regional agreements with Key Accounts, ensuring all terms are fulfilled and mutually beneficial.
- Maximize business opportunities across all accounts within the Technogym Wellness System (TWS), driving growth and market penetration.
- Manage account handovers within the team, ensuring smooth transitions that preserve client satisfaction and deliver value for R4V.
- Maintain and regularly update group account forecasts to support accurate predictions and strategic decision-making.
- Ensure adherence to the Technogym cultural model, company policies, and operational procedures.
- Guarantee compliance with Corporate Governance standards and best practices.
- Act as a strategic partner for clients in the Hospitality & Residential sector, understanding their unique needs and delivering tailored wellness solutions that enhance guest and resident experiences.
About You
Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. Experience in, or a proven interest in, the fitness industry—particularly within the Hospitality & Residential sector—is highly desirable, along with excellent skills in account management, solution selling, strategic thinking, and relationship building.
What you should bring:
- Bachelor's degree in Business Administration, Marketing, Economics, or a related field. A Master's degree or MBA is preferred.
- Minimum of 5–7 years of experience in key account management, sales, or business development, with a proven track record of achieving sales targets and managing regional markets.
- Proven expertise in achieving sales, profitability, and cash flow targets.
- Ability to prepare, implement, and monitor strategic plans for Key Accounts, with a focus on the Hospitality & Residential segment.
- Strong skills in managing and nurturing partnerships with Key Accounts, including hotel chains, luxury residences, and wellness-oriented residential communities.
- Proficiency in preparing, implementing, and managing agreements at the regional level.
- Experience in identifying opportunities and driving growth within a defined system or market, especially in hospitality and residential wellness environments.
- Ability to manage and update account forecasts to support accurate predictions and strategic planning.
- Solid understanding of corporate governance standards and practices, ensuring compliance with company policies and procedures.
- Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively.
- Fluency in English; additional languages are a plus.
Technogym is an Equal Opportunities Employer
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true
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Hospitality Manager, Product Development, APAC
Posted today
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Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Essential Duties & Responsibilities
Responsibilities: Product Development & Innovation
- Drive the creation of new food and beverage offerings tailored to regional preferences while upholding global brand standards.
- Develop and manage the annual product calendar, ensuring timely launches of seasonal and signature items.
- Conduct commercial evaluations, including pricing strategies, cost analysis, and performance projections to ensure profitability and market relevance.
- Collaborate with suppliers and cross-functional teams to support new product launches and maintain product quality and consistency.
- Lead market research and trend analysis to inform product strategy and ensure alignment with evolving consumer preferences across APAC. Project Management
- Oversee end-to-end project timelines, deliverables, and key milestones for product launches and menu updates.
- Coordinate cross-functional teams to ensure seamless execution of development projects across multiple markets.
- Monitor progress, identify potential risks, and implement mitigation plans to ensure timely and brand-aligned delivery. Cross-Functional Collaboration
- Partner closely with local market teams to align execution plans, operational requirements, and market-specific challenges.
- Collaborate with global and regional stakeholders across marketing, design, supply chain, and operations to ensure cohesive execution.
- Provide strategic feedback and insights to corporate teams to refine brand direction and product roadmaps.
Experience, Skills & Knowledge
- Bachelor's degree with a minimum of 3 years' experience in F&B management, ideally with exposure to product innovation development for café food & beverage and retail merchandise.
- Deep passion for F&B trends, local market movements, and emerging consumer preferences-constantly curious about what's new and what's next.
- Proven experience in partnering with cross-functional teams within a multi-unit or cross-region environment, with full P&L ownership and accountability.
- A creative problem solver with a proactive mindset-able to turn insights into actionable ideas and bring fresh thinking to product development.
- Strong stakeholder management and interpersonal skills, with the ability to build and maintain effective relationships across internal teams and external partners.
- Demonstrated business acumen with hands-on experience in strategic planning, budgeting, and forecasting for product launches and seasonal campaigns.
- Able to balance attention to detail with a strategic, big-picture perspective-comfortable navigating both execution and ideation.
- Excellent communication skills in English, Cantonese, and Mandarin, with the ability to articulate concepts clearly and influence across all levels.
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Hospitality Manager, Product Development, APAC
Posted today
Job Viewed
Job Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
,
This role was established one year ago to lead APAC new product development initiatives across Food & Beverage and merchandise gifting. Since its inception, the position has significantly enhanced our ability to proactively plan resources, drive incremental sales, and increase brand awareness.
The strategic contributions of this role have proven essential to the continued growth and innovation of our regional hospitality programs. Maintaining this headcount is critical to sustaining momentum and ensuring we remain agile and competitive in the market.
,
Responsibilities
Product Development & Innovation
- Drive the creation of new food and beverage offerings tailored to regional preferences while upholding global brand standards.
- Develop and manage the annual product calendar, ensuring timely launches of seasonal and signature items.
- Conduct commercial evaluations, including pricing strategies, cost analysis, and performance projections to ensure profitability and market relevance.
- Collaborate with suppliers and cross-functional teams to support new product launches and maintain product quality and consistency.
- Lead market research and trend analysis to inform product strategy and ensure alignment with evolving consumer preferences across APAC.
Project Management
- Oversee end-to-end project timelines, deliverables, and key milestones for product launches and menu updates.
- Coordinate cross-functional teams to ensure seamless execution of development projects across multiple markets.
- Monitor progress, identify potential risks, and implement mitigation plans to ensure timely and brand-aligned delivery.
Cross-Functional Collaboration
- Partner closely with local market teams to align execution plans, operational requirements, and market-specific challenges.
- Collaborate with global and regional stakeholders across marketing, design, supply chain, and operations to ensure cohesive execution.
- Provide strategic feedback and insights to corporate teams to refine brand direction and product roadmaps.
,
- Bachelor's degree with a minimum of 3 years' experience in F&B management, ideally with exposure to product innovation development for café food & beverage and retail merchandise.
- Deep passion for F&B trends, local market movements, and emerging consumer preferences—constantly curious about what's new and what's next.
- Proven experience in partnering with cross-functional teams within a multi-unit or cross-region environment, with full P&L ownership and accountability.
- A creative problem solver with a proactive mindset—able to turn insights into actionable ideas and bring fresh thinking to product development.
- Strong stakeholder management and interpersonal skills, with the ability to build and maintain effective relationships across internal teams and external partners.
- Demonstrated business acumen with hands-on experience in strategic planning, budgeting, and forecasting for product launches and seasonal campaigns.
- Able to balance attention to detail with a strategic, big-picture perspective—comfortable navigating both execution and ideation.
- Excellent communication skills in English, Cantonese, and Mandarin, with the ability to articulate concepts clearly and influence across all levels.
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Domestic Helper – Hospitality Background Welcomed
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Job Description
About Our Client:
Our client is seeking a live-in maid to care for their 4-month-old child and prepare meals for the family.
Job Responsibilities:
- Deliver thorough daily care for the child, including bathing, dressing, potty training, dental hygiene, and bedtime routines.
- Execute household cleaning tasks such as sweeping, vacuuming, and scrubbing countertops.
- Assist with laundry and help prepare meals and snacks for family members.
- Manage additional home-based tasks as required.
Requirements:
- A minimum of 5 year(s) of working experience is required.
- Candidates must be at least a high school graduate.
- Fluent in English
- Ex-Abroad DH experienced with finished contract an advantage
- Good communication & interpersonal skill
- Experience in childcare
- Excellent cooking skills, particularly in Western cuisine and healthy food
- Detail-oriented and organized
- Cleaning: Hotel standards
Work Location: Mid Level
Job Type: Full-time
Pay: $30, $35,000.00 per month
Work Location: In person
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