144 Hospitality Workers jobs in Hong Kong

Company Description
We are

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description

• Handle incoming email and phone enquiries
• Deliver customer satisfaction through excellent service quality
• Solve problems and analyze information accurately with appropriate speed
• Make decisions through appropriate actions required to solve queries within guidelines
• Prepare proposal, quotation and agreement for the customer
• Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
  

• High Diploma or above in any subjects
• 1-4 years’ experience in customer services
• Good command of both written and spoken English and Chinese, including Mandarin
• Good communication skill, outgoing and initiative
  

• 5-day Work Week
• Double Pay and Performance Bonus
• Dental and Medical Benefits
• Accident Insurance and Life Insurance
• Annual Leave
• Birthday Leave
• Paid Maternity Leave, Paternity Leave, and Marriage Leave
• Career Advancement Opportunities
• On-the-Job Training
• Education and Training Subsidies
• Free shuttle service
• Employee Assistance Program (EAP)
• Staff Activities

• Seniority level Executive

• Employment type Full-time

• Job function Business Development
• Industries Retail Office Equipment, Consumer Services, and Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x

Kowloon City District, Hong Kong SAR 3 days ago

Sha Tin District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Overview

Customer Service Manager role at Industrial and Commercial Bank of China (ICBC Asia). ICBC (Asia) is the flagship overseas business of ICBC, currently the largest commercial bank in China and a D-SIB in Hong Kong. ICBC (Asia) operates 52 retail outlets in Hong Kong and focuses on commercial and retail banking, global markets, and related financial services.

Job responsibilities and requirements are listed in the sections below.

• Provide sales services to customers including account openings, AML checking, deposit quotation, remittance and banking
• Coordinate and track internal business reporting of the business unit
• Cross-sell bank's customer products to potential customers
• Act as coordinator for the department to liaise with customers and other departments in daily operations
• Perform ad-hoc tasks as assigned

• Secondary education level or above
• Relevant working experience in banking operations (loans administration, deposits, account opening, e-banking services, etc.); preferably with front-line or customer service/bills operation experience
• Good business sense, excellent communication and interpersonal skills
• Mature and self-driven; self-motivated, independent and able to work under pressure
• Proficient in MS Office applications
• Good command of written and spoken English and Chinese

Interested parties, please click "Apply Now" for application.

Personal data collected will be used for recruitment purpose only.

• Entry level

• Full-time

• Finance and Sales

• Banking

Overview

Join to apply for the Customer Service Administrator role at Medtronic .

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

• Performs supply chain and logistics functions such as material procurement, production planning, inventory control, outsourcing, vendor selection and distribution.
• Creates integrated processes among internal functions (e.g., operations, purchasing and logistics) and outside suppliers.
• Plans and analyzes activities related to the timely, cost-effective procurement, inventory control, planning and quality control of production materials.
• Develops, implements, and maintains policies, procedures, and material control systems to reduce costs, streamline procedures, and implement solutions.

Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) and minimum of 2 years of relevant experience, or advanced degree with 0 years of experience).

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves.

Learn more about our business, mission, and our commitment to diversity here.

• Entry level

• Full-time

• Other

• Medical Equipment Manufacturing
• Hospitals and Health Care
• Pharmaceutical Manufacturing

Overview

• Customer Inquiry & Quotation Management - handle customer enquiries (e.g., port supply) via email/phone; provide seastock quotations through emails or customers' systems.
• Order & Inventory Coordination – check with logistics and stock status in SAP or with associates; create seastock/drydock orders, follow up with associates and customers; manage backorders (seastock) for next-port supply when needed; handle order required delivery date management.
• Post-Sales & Transaction Processing - issue invoices (via mail or customer systems) and collect stamped delivery notes for billing; provide after-sales support; process goods returns, order cancellations, and credit memos for rebates in SAP.
• Financial & Data Reconciliation - reconcile financial data and notify business service team of customer payments; remind customers to settle outstanding payments; generate reports for business service team via SAP.
• Data Maintenance & System Support - maintain customer and material master data in system.
• Work closely with local sales team to support business success.

• Education: Bachelor’s degree in Trading, Logistics or equivalent
• Working Experience: 3 to 5 years in a customer service role in a global company; Marine Deepsea Drydock and Seastock business-related experience preferred.
• Language: English fluent (oral and writing); Mandarin; Cantonese
• Skill & Communication: Familiar with SAP order-related operations and invoicing; MS Office applications; good communication skills and business ownership.

• Associate

• Full-time

• Customer Service and Supply Chain

• Chemical Manufacturing

Location: Wan Chai District, Hong Kong SAR

Join to apply for the Customer Service Officer role at HID

Location: Hong Kong

Job ID: 40405

Interact with customers to provide information in response to inquiries about products and services; resolve customer complaints quickly and effectively. Ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve issues. Define and design the work process to ensure the APAC team efficiency. Acts as focal point of customer contact for general inquiries such as pricing, products, scheduling, etc.; build and maintain business relationships with clients.

• Provide unparalleled customer service and enrichment to the HID customer centricity.
• Accomplish the PACS SLA, goals, initiatives.
• Independent handle customized PO/RMA end-to-end process as per appointed regions.
• Ability to work in a dynamic environment with changing priorities and critical KPI.
• Listening attentively and respond to customer needs, reaching agreement about their issue and driving it to a best resolution
• Troubleshoot simple to complex issues, adapting to a variety of skill levels through a positive, analytical, and informative approach
• Educate customers about product support options and other resources
• Communicate effectively with team members, customers, and other partners, inter-dept.
• Analyze transactions, corrects records, and adjusts errors as needed
• Conduct orientation to internal/external customer.
• Preparing reports and analysis to support the Global Initiatives execution in APAC.
• ISO facilitator for the APAC CS team.
• Support new product launch, EOL from a Customer Service perspective.
• Participate in continuous improvement initiatives with focus on process improvement.
• Assure database integrity by updating the latest data.
• Other duties assigned according to business process needs including business travel or may work overtime on spike seasons.

• Diploma or above qualification, over 6 years relevant work experience.
• Able to work independent and drive initiatives to support Team and Global strategy.

• Ability to effectively communicate in English and Mandarin, both verbal and written.
• Ability to read and interpret technical journals, specifications, international technical standards, etc.

• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• ERP experience preferable.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee works primarily in an office environment, within a well-ventilated area, and is exposed to moderate noise levels.

• Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess or be able to acquire a valid passport.
• Must be legally eligible to work in Hong Kong.

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-oriented, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact .

We make it easier for people to get where they want to go! HID is part of the ASSA ABLOY Group, a global leader in access solutions. We have 63,000 colleagues in more than 70 countries, and we support career growth through feedback, training, and development opportunities. We encourage diverse, inclusive teams and value different perspectives and experiences.

• Mid-Senior level

• Full-time

• Customer Service

• Security and Investigations

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

• To assist with the day-to-day operation issues and management for co-working space.
• To monitor and maintain the cleanliness, safety, and functionality of the facility.
• To provide exceptional customer service to tenants, guests, and visitors. Address inquiries and resolve issues related to facilities and services.
• To assist in planning and setting up events, workshops, and networking activities.
• To handle administrative work, including tenant registration, visitor registration, attendance report, selling report, etc.
• To ensure works are compliant with the Company and the Client’s policy and standards including health & safety work practices in the client’s office.
• To work alongside the Facilities Manager and other team members to enhance overall member experience.
• To handle ad hoc duties.

Bringing enhanced comfort and efficiency to the office. You’ll arrange for regular preventative maintenance and repairs for our facilities, schedule regular cleaning services, and ensure all office equipment are in good working order.

You’ll monitor for potential emergencies and carry out escalation and incident reporting procedures as needed. You’ll also look for opportunities to reduce costs and improve operational standards.

Security is a priority, with regular checks of CCTV systems and management of visitor access. You’ll maintain logs and filing for visitors – clients, contractors, vendors – and act as a back-up receptionist as needed, while working closely with security, reception, and tea attendants to maintain high standards.

You will help maintain strong relationships with management, clients, vendors, and landlords by following established procedures and scheduling regular meetings to understand stakeholder needs.

• Diploma / Degree in Facilities Management / Property Management / Customer Services / Tourism and Hospitality / Administration or relevant disciplines.
• 1 year of relevant experience preferred. Fresh graduates and candidates without relevant experience are also considered.
• Proficiency in both written and spoken English with good presentation and communication skills.
• Interface with clients, landlords, consultants, contractors, and suppliers required.

We’re looking for individuals who are driven by service excellence, have excellent communication skills, and can work independently to support staff and client satisfaction. Bilingual English/Chinese is a plus.

We’re an entrepreneurial, inclusive culture. We succeed together across the globe, invest in supporting each other, and celebrate our success. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We offer a competitive salary and benefits package and opportunities to develop your strengths across varied experiences at JLL.

Apply today!

Overview

Customer Service Officer at Bank SinoPac Ltd. is a position in Hong Kong. Bank SinoPac, a leading Asian banking group, is seeking local talents to join its Hong Kong office.

• Respond to customers queries and requests via phone and email
• Confirm transaction instructions / applications with customers
• Handle and support customers to solve the internet banking service and data maintaining
• Prepare account opening documents for individual and corporate customers
• Responsible for Customer Due Diligence and KYC review
• Support teammates to finish daily operations and ensure conduct working procedures and regulatory requirements
• Assist team leader to monitor daily jobs efficiency and achievement of all job duties

• DSE / Form 7 or above
• Minimum 1-3 years of working experience in operations for banking service is preferred
• Fluent in Putonghua, good command of spoken and written English and Chinese
• Strong ability to work independently, attentiveness to details, with positive mindset and good common sense
• Good knowledge of computer software, MS Office and typing in Chinese and English
• Quick response to deliver professional services to meet customer needs

Interested parties please send your resume with current salary and expected salary to the Human Resources Manager by clicking "Apply now". Candidates with no expected salary mentioned in the resume will not be considered.

Bank SinoPac is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. Personal data collected will be used strictly for recruitment purposes only. All collected information will be kept confidential and used for recruitment purposes only.

Join to apply for the Customer Service Ambassador role at Bank of China (Hong Kong) .

• Greet customers and assist in escorting customers including platform, answering enquiries in order to promote customer experience excellence and enhance its competitiveness by leveraging and strengthening the growth in business sales productivity;
• Assist in managing the bank hall environment to divert customers in queue and counters, and assist in promotion of automated banking in order to deliver a high standards of professional and effective services, whereby improve overall customers waiting times;
• Define customers’ needs and refer to frontline sales and service staff in order to facilitate customers’ satisfaction.

• Diploma holder or above
• At least 1 year's solid working experience in customer service (Including non-banking experience)
• Good in Chinese, English and Putonghua
• Customer-oriented, proactively with excellent interpersonal skills to enhance customer relationship
• Able to analyze and tackle problems independently with good ability to handle crisis management
• Process cooperative spirit and team’s morale with colleagues
• Candidates with less experience may be considered as contract position

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

Join to apply for the Customer Service Representative role at Tsit Wing Coffee Company Limited

We established in 1932 and are Hong Kong's leading food and beverage supplier, with business operations spanning Asia and North America. From our beginnings as a coffee and tea supplier to the catering market, Tsit Wing has expanded its business range to include coffee houses, distributing branded coffee and tea machines, and supplying instant beverage products to supermarkets. We are now inviting high-caliber candidates to join us.

• Handling customer enquiries, order fulfillment and complaints
• Promote company products to customers
• Identify customer needs in providing customer care to customers
• Assist part of the sales admin operation
• Liaise and co-ordinate with Logistic Team for order delivery
• Ad-hoc duties as assigned

• Form 5 or above
• 1 years working experience, preferable in customer service field
• Strong communication and interpersonal skill with excellent telephone manner
• Good sense of team spirit
• Fluent in oral and listening in Cantonese, English and Mandarin
• Proficient in Chinese word processing
• Fresh graduate will also be considered
• Immediate available is highly preferred

• Discretionary Bonus (酌情性花紅)
• Medical & Life Insurance (醫療人壽保險)
• Annual Leave (有薪年假)
• Birthday Leave (生日假)
• Payable Sick Leave (全薪病假)
• Encourage continuing education and on-job training (在職培訓)
• Open office working environment (開放式工作環境)
• Offer promotion opportunities and long-term career path (晉升機會)

We offer a competitive remuneration package to the right candidate. Interested parties please click "Apply Now" to submit your application.

(All personal data provided by applicants will be treated in strict confidence and used for employment-related purpose only.)

• Seniority level: Entry level
• Employment type: Other
• Industry: Food and Beverage Manufacturing