13 Hospitality jobs in Sha Tin
Customer Service Representative APAC
Posted 28 days ago
Job Viewed
Job Description
Hong Kong
**Location:**
Unit 901, 9/F, 8 Lam Chak Street, Kowloon Bay, Kowloon, Hong Kong
**Position** : **Customer Service Representative APAC at LenelS2**
**Reports to** : Supply Chain & Customer Service Manager APAC
**Location** : Hong Kong
**About LenelS2**
LenelS2 is a global leader in advanced security systems and access control solutions, providing innovative technologies that secure buildings, assets, and people worldwide. With a commitment to excellence and cutting-edge technology, LenelS2 is dedicated to delivering superior security solutions to its customers.
**Key Responsibilities**
+ _Answer incoming phone calls and email messages from customers for the following functions:_
+ _Order Processing / Order Status_
+ _Return Materials Authorizations_
+ _Pricing and Sales Quotations_
+ _General Customer Inquiries_
+ _Effectively resolve sensitive situations involving customer discrepancies_
+ _Perform order entry and respond to order inquiries from customers_
+ _Facilitate processing of return materials authorizations_
+ _Communicate and coordinate with internal departments acting as a liaison for our customers_
+ _Provide product pricing_
+ _Maintain required quality levels for phone and data entry activities_
+ _Follow pre-defined procedures to identify, evaluate and solve customer issues_
+ _Other tasks as assigned_
**Qualifications**
+ Communicate effectively in person, over the phone and through email communications
+ Problem solving
+ Analyzing information
+ Multi-tasking
+ Quality focused - Attention to detail
+ People oriented
**Benefits**
+ Intermediate or better skill level with MS Word, Excel, Outlook, and an aptitude for learning software productivity applications quickly.
+ Excellent written, oral, and reading comprehension / communication skills to both communicate effectively with customers and document cases.
+ Experience and references in a customer service position.
+ Has initiative and takes ownership to follow through and resolve customer's issues.
+ Enjoys an action oriented hands-on growth environment
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice
Customer Service Associate/Executive
Posted 1 day ago
Job Viewed
Job Description
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world."
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world."
We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 2-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle Bus Service
- Employee Assistance Program (EAP)
- Staff Activities
(Data received will be kept confidential and used for processing application only.) Seniority level
- Seniority level Executive
- Employment type Full-time
- Job function Customer Service
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Executive” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Corporate Customer Service Executive (Part-Time) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Care Advisor (English Speaking) Senior Customer Service Officer - FMCG/ConsumerSha Tin District, Hong Kong SAR 2 weeks ago
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#J-18808-LjbffrCustomer Service Executive (Electrical & Electronics Technology)
Posted 1 day ago
Job Viewed
Job Description
12 months ago Be among the first 25 applicants
Company Description
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.
Job Description
- Handle incoming email and phone enquiries
- Prepare proposal, quotation, and agreement for customers
- Provide technical solution to customers
- Communicate with laboratory staff on sample handling and test requirement to ensure proper job management
- Maintain good relationship with customers
- Work closely with frontlines to explore new business
- Monitor test status and keep testing record for key customers
- Provide regulation update and recommendations to customers
- Ensure quality and accuracy of work
- Handle ad-hoc tasks from team leader
- Holder of higher diploma or above in chemistry related discipline (Candidate from non-chemistry background with laboratory experiences will also be considered)
- With Customer Service relevant work experience is of an advantage
- Good communication skills
- Good command of both written and spoken English and Chinese (including Mandarin)
- Good computer knowledge of MS Excel, Word and PowerPoint
- Project Management skill is of an advantage
- Proactive, responsible and able to work independently
- Able to learn and work under pressure
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Customer Service
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Get notified about new Customer Service Executive jobs in Fanling, Hong Kong SAR .
Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Corporate Customer Service Executive (Part-Time) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Care Advisor (English Speaking) Senior Customer Service Officer - FMCG/ConsumerSha Tin District, Hong Kong SAR 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrMPF Customer Service Executive / Supervisor (eMPF Project)
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the MPF Customer Service Executive / Supervisor (eMPF Project) role at HKT Enterprise Solutions
MPF Customer Service Executive / Supervisor (eMPF Project)2 days ago Be among the first 25 applicants
Join to apply for the MPF Customer Service Executive / Supervisor (eMPF Project) role at HKT Enterprise Solutions
Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries
Plan and suggest the strategy to deal with complicated and complaint cases
Execute the solution with call agents or may require calling the complainants
Assist to manage a call centre sub-team, especially to monitor the answering quality and to provide necessary one-on-one coaching /one to all communication
Other special tasks as assigned from Manager
To succeed in this role:
University graduate or at least diploma level with pension and finance experience
At least 2 years of MPF client service experience, both in employer and member level
Strong MPF and related knowledge
Good communication and presentation skills and frontline experience, especially in handling of complaint and demanding customers
Familiar with checking customer profile with back-office system
Fluent in English and Mandarin
What we offer:
14 days AL
17 days Public Holidays
Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave
MPF / ORSO contribution
Discretionary Bonus
Scholarship for further studies
Life insurance and medical benefits
Family health benefits
Free access to the company's amenities
Seniority level- Seniority level Entry level
- Employment type Full-time
- Job function Customer Service
- Industries Consumer Services and Insurance
Referrals increase your chances of interviewing at HKT Enterprise Solutions by 2x
Get notified about new Customer Service Executive jobs in Tsuen Wan, Hong Kong SAR .
Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 1 week ago
Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome)Tsuen Wan District, Hong Kong SAR 2 weeks ago
Corporate Customer Service Executive (Part-Time)Wan Chai District, Hong Kong SAR 2 weeks ago
Customer Care Advisor (English Speaking) Customer Service Advisor - Full-time (Central Store)Central, Hong Kong SAR HK$17,000.00-HK$1,000.00 2 weeks ago
Customer Service Advisor - Full-time (Central Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 2 weeks ago
Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Assistant - Part-time (Shatin Store)
Posted 1 day ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$65.00/yr - HK$0.00/yr
Your Purpose
As a Customer Service Assistant , you will support our users in the checkout and service desk area — ensuring a fast, smooth, and helpful experience every time.
What You'll Be Doing
- Greet users and assist with purchases
- Process payments, returns, and answer simple queries
- Prepare Click & Collect and online orders
- Help with product exchanges and size suggestions
- Support your team during busy weekends and holidays
Who You Are
- Enjoy helping people and solving small problems
- Responsible, polite, and detail-focused
- Able to work at least 2 shifts per week, including one weekend
- No experience needed — training will be provided
Why Join Us?
- Flexible working hours
- Sport allowance and staff discount
- Energetic team and meaningful work
- A place to grow and build confidence
If you like people and like sport — this is for you!
Apply now and be part of something active. Seniority level
- Seniority level Entry level
- Employment type Part-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
Get notified about new Customer Service Assistant jobs in Sha Tin, Hong Kong SAR .
Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 2 days ago
Customer Service Officer (High Speed Rail) (Ref: 25000PS)Wan Chai District, Hong Kong SAR 2 weeks ago
Customer Service Assistant - Part-time (Kowloon Bay Store)Kowloon Bay, Hong Kong SAR HK$65.00 HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Mong Kok, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Central, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Assistant - Part-time (Kowloon Bay Store)Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Shenzhen, Guangdong, China CN¥5,000.00-CN¥,000.00 2 years ago
Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago
Hong Kong, Hong Kong SAR HK$65. 0-HK 90.00 1 week ago
Customer Service Assistant - Part-time (Taikoo Shing Store)Wa Shing Tsuen, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Assistant - Part-time (Taikoo Shing Store)Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Representative (Part-time) (Sunday Working)Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Guest Relations Officer / Assistant Guest Relations OfficerKwun Tong District, Hong Kong SAR 1 year ago
Customer Service Assistant - Part-time (Shatin Store)Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Advisor - Full-time (Kowloon Bay Store)
Posted 1 day ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$17,000.00/yr - HK$1,000.00/yr
Your Purpose
At Decathlon, great service is our sport. As a Customer Service Advisor , you are the front-line expert who handles transactions, returns, complaints , and delivers a smooth, joyful experience to every user.
What You'll Be Doing
- Own the cashier and service desk zone
- Manage returns, refunds, exchanges, and resolve user issues
- Support Click & Collect, eCommerce, and Delivery services
- Keep track of cash handling accuracy and systems updates
- Collaborate with teammates during store opening/closing
- Take part in layout, stock, and omnichannel service operations
- Friendly, calm, and solution-focused
- Good communicator and enjoy working with people
- Detail-oriented, reliable, and accurate with systems
- Flexible with working hours (including weekends/public holidays)
- Experience in customer service or retail is a plus
Why Join Us?
We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:
- Performance Bonus based on your team's results
- Staff Discount on all Decathlon products
- Monthly Sports Allowance to support your active lifestyle
- Health Insurance Coverage (medical & dental)
- Birthday Leave, Wedding Leave, and Paid Annual Leave
- MPF + Company Shareholding Scheme
- Continuous training and career development, locally and globally
Love helping people and solving problems? Apply now and bring sport to life with us. Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
Sign in to set job alerts for “Customer Service Advisor” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 1 week ago
Customer Service Advisor - Full-time (Mong Kok Store)Mong Kok, Hong Kong SAR HK$17, 00.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Causeway Bay Store) Customer Service Advisor - Full-time (Central Store)Central, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Wan Chai District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Kowloon Bay Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Tsuen Wan District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Causeway Bay Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Mong Kok Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Central Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Shatin Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Shatin Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Assistant Customer Service Manager, Customer Relations Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Service Advisor - Full-time (Taikoo Shing Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Sha Tin District, Hong Kong SAR 3 weeks ago
Customer Care Advisor (English Speaking)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Assistant - Part-time (Causeway Bay Store)
Posted 1 day ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$65.00/yr - HK$0.00/yr
Your Purpose
As a Customer Service Assistant , you will support our users in the checkout and service desk area — ensuring a fast, smooth, and helpful experience every time.
What You'll Be Doing
- Greet users and assist with purchases
- Process payments, returns, and answer simple queries
- Prepare Click & Collect and online orders
- Help with product exchanges and size suggestions
- Support your team during busy weekends and holidays
Who You Are
- Enjoy helping people and solving small problems
- Responsible, polite, and detail-focused
- Able to work at least 2 shifts per week, including one weekend
- No experience needed — training will be provided
Why Join Us?
- Flexible working hours
- Sport allowance and staff discount
- Energetic team and meaningful work
- A place to grow and build confidence
If you like people and like sport — this is for you!
Apply now and be part of something active. Seniority level
- Seniority level Entry level
- Employment type Part-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
Sign in to set job alerts for “Customer Service Assistant” roles.Shenzhen, Guangdong, China CN¥6,000.00-CN¥0,000.00 1 year ago
Senior Customer Service Officer, Banking Service and Sales (HK) Customer Service (Employee Benefit), Manager / Assistant ManagerWan Chai District, Hong Kong SAR 1 month ago
Hong Kong, Hong Kong SAR HK$65.00-HK$90 00 1 week ago
Kowloon City District, Hong Kong SAR 5 months ago
Sha Tin District, Hong Kong SAR 1 week ago
Customer Service Officer (HP) - Wealth and Personal BankingKowloon City District, Hong Kong SAR 5 months ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Central, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
(HK) Customer Service Assistant (Part-Time)Kwun Tong District, Hong Kong SAR 3 months ago
Customer Service Support / Marketing Assistant (Fresh Graduates welcome, 18K) Operations Support Agent - Asso / Operations Support Agent Customer Service Assistant - Part-time (Taikoo Shing Store)Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Officer (Institutional Business)Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago
Central & Western District, Hong Kong SAR 8 months ago
Administration Officer (1-year Contract)Sha Tin District, Hong Kong SAR 4 days ago
Hong Kong, Hong Kong SAR HK$6 .00-HK 90.00 1 week ago
Customer Service Officer (The Kai Tak Mall)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Hospitality Jobs in Sha Tin !
Customer Service Assistant - Part-time (Tuen Mun Store)
Posted 1 day ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$65.00/yr - HK$0.00/yr
Your Purpose
As a Customer Service Assistant , you will support our users in the checkout and service desk area — ensuring a fast, smooth, and helpful experience every time.
What You'll Be Doing
- Greet users and assist with purchases
- Process payments, returns, and answer simple queries
- Prepare Click & Collect and online orders
- Help with product exchanges and size suggestions
- Support your team during busy weekends and holidays
Who You Are
- Enjoy helping people and solving small problems
- Responsible, polite, and detail-focused
- Able to work at least 2 shifts per week, including one weekend
- No experience needed — training will be provided
Why Join Us?
- Flexible working hours
- Sport allowance and staff discount
- Energetic team and meaningful work
- A place to grow and build confidence
If you like people and like sport — this is for you!
Apply now and be part of something active. Seniority level
- Seniority level Entry level
- Employment type Part-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
Get notified about new Customer Service Assistant jobs in Tuen Mun District, Hong Kong SAR .
Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 2 days ago
Wan Chai District, Hong Kong SAR 2 weeks ago
Shenzhen, Guangdong, China CN¥5,000.00-CN¥,000.00 2 years ago
Customer Service Officer (High Speed Rail) (Ref: 25000PS) Customer Service Assistant - Part-time (Taikoo Shing Store)Wa Shing Tsuen, Hong Kong SAR HK$65.00-H 90.00 1 week ago
Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago
Hong Kong, Hong Kong SAR HK$6 .00-HK 90.00 1 week ago
Central, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Assistant - Part-time (Kowloon Bay Store)Kowloon Bay, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Assistant - Part-time (Kowloon Bay Store)Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Mong Kok, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Assistant - Part-time (Shatin Store) Customer Service Assistant - Part-time (Taikoo Shing Store)Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Guest Relations Officer / Assistant Guest Relations OfficerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Advisor - Full-time (Tuen Mun Store)
Posted 1 day ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$17,000.00/yr - HK$1,000.00/yr
Your Purpose
At Decathlon, great service is our sport. As a Customer Service Advisor , you are the front-line expert who handles transactions, returns, complaints , and delivers a smooth, joyful experience to every user.
What You'll Be Doing
- Own the cashier and service desk zone
- Manage returns, refunds, exchanges, and resolve user issues
- Support Click & Collect, eCommerce, and Delivery services
- Keep track of cash handling accuracy and systems updates
- Collaborate with teammates during store opening/closing
- Take part in layout, stock, and omnichannel service operations
- Friendly, calm, and solution-focused
- Good communicator and enjoy working with people
- Detail-oriented, reliable, and accurate with systems
- Flexible with working hours (including weekends/public holidays)
- Experience in customer service or retail is a plus
Why Join Us?
We believe in growing together. Here's what you'll enjoy as a Decathlon teammate:
- Performance Bonus based on your team's results
- Staff Discount on all Decathlon products
- Monthly Sports Allowance to support your active lifestyle
- Health Insurance Coverage (medical & dental)
- Birthday Leave, Wedding Leave, and Paid Annual Leave
- MPF + Company Shareholding Scheme
- Continuous training and career development, locally and globally
Love helping people and solving problems? Apply now and bring sport to life with us. Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
Sign in to set job alerts for “Customer Service Advisor” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 2 days ago
Wan Chai District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Taikoo Shing Store)Wa Shing Tsuen, Hong Kong SAR HK$17, 00.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Central Store)Central, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Mong Kok Store)Mong Kok, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Kowloon Bay Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Kowloon Bay Store)Kowloon Bay, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Causeway Bay Store) Customer Service Advisor - Full-time (Central Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Assistant Customer Service Manager, Customer RelationsHong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Mong Kok Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Causeway Bay Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Shatin Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Shatin Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Customer Service Advisor - Full-time (Taikoo Shing Store)Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Assistant - Part-time (Mong Kok Store)
Posted 1 day ago
Job Viewed
Job Description
1 week ago Be among the first 25 applicants
This range is provided by DECATHLON HONG KONG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$65.00/yr - HK$0.00/yr
Your Purpose
As a Customer Service Assistant , you will support our users in the checkout and service desk area — ensuring a fast, smooth, and helpful experience every time.
What You'll Be Doing
- Greet users and assist with purchases
- Process payments, returns, and answer simple queries
- Prepare Click & Collect and online orders
- Help with product exchanges and size suggestions
- Support your team during busy weekends and holidays
Who You Are
- Enjoy helping people and solving small problems
- Responsible, polite, and detail-focused
- Able to work at least 2 shifts per week, including one weekend
- No experience needed — training will be provided
Why Join Us?
- Flexible working hours
- Sport allowance and staff discount
- Energetic team and meaningful work
- A place to grow and build confidence
If you like people and like sport — this is for you!
Apply now and be part of something active. Seniority level
- Seniority level Entry level
- Employment type Part-time
- Job function Other
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at DECATHLON HONG KONG by 2x
Get notified about new Customer Service Assistant jobs in Hong Kong, Hong Kong SAR .
Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 2 days ago
Hong Kong, Hong Kong SAR HK$65.00 HK 90.00 1 week ago
Central, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Assistant - Part-time (Kowloon Bay Store)Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Wan Chai District, Hong Kong SAR 2 weeks ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Assistant - Part-time (Kowloon Bay Store)Kowloon Bay, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Mong Kok, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Assistant - Part-time (Taikoo Shing Store)Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Officer (High Speed Rail) (Ref: 25000PS) Assistant Customer Service Manager, Customer Relations Customer Service Assistant - Part-time (Shatin Store)Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 1 week ago
Customer Service Representative (Hotline) Customer Service Assistant - Part-time (Shatin Store)Shenzhen, Guangdong, China CN¥5,000.00-CN¥,000.00 2 years ago
Kwun Tong District, Hong Kong SAR 1 year ago
Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago
Customer Service Assistant - Part-time (Taikoo Shing Store)Wa Shing Tsuen, Hong Kong SAR HK$65. 0-HK 90.00 1 week ago
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