22 Hotel IT jobs in Hong Kong

Mandarin Oriental, Hong Kong is looking for a Hotel Manager to join our Executive Office.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning services and impressive facilities for 60 years, it is a much-loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel’s spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city’s skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese-inspired holistic spa, an indoor pool and a state-of-the-art fitness centre, make Mandarin Oriental, Hong Kong the quintessential “home away from home” for discerning leisure and business travellers alike.
About The Job
Based at the Mandarin Oriental in Hong Kong, the Hotel Manager plays a pivotal role in ensuring operational excellence, financial performance and guest satisfaction. As a key leader within the hotel, this role requires strong strategic thinking, leadership capabilities, and a passion for delivering exceptional experiences. The Hotel Manager will drive efficiency, service quality, and financial success while fostering a culture of collaboration, innovation, and accountability.
As Hotel Manager, you will be responsible for the following duties:

• Main responsibility for F&B operations with direct reporting from that division, shared responsibility with Deputy General Manager for entire Operations incl. Rooms, Spa, Engineering, Security and IT
• Communicates with a variety of corporate departments regarding implementing standards, procedures and policies. Provides feedback on companywide initiatives
• Responsible for the implementation of all operational standards and their upkeep. Responsible for the delivery and execution of appropriate training plans in all operational areas and their updates, based on the hotel KPIs, guest’s comments and service audit results
• Handles any issues delegated by the Deputy GM or AVP and ensures timely rectifications of service standards when needed
• Executes all operational and strategic initiatives that have been discussed, providing feedback and alternatives
• Preparation of strategic business plans for the hotel specifically pertaining to Operations
• Development of Department Heads through coaching, mentoring and general communications. To use the Balanced Score Card and other appraisal formats as tools for goals and target settings and to engage in feedback
  

• Seasoned Director of F&B and/or Hotel Manager experience ideally in two different hotels
• 7 years’ professional experience in 5-star hotels
• International experience within a luxury hotel
• Impeccable professional image combined with good ethics and values
• Outstanding communication skills
• Driven for results
• Creative, focused and flexible
• Possess strong leadership attributes
• Detailed oriented
• Must be fully geographically mobile
  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Hospitality

Referrals increase your chances of interviewing at Mandarin Oriental by 2x

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Join to apply for the Food & Beverage Supervisor (Accor Hotel) role at The Silveri Hong Kong – MGallery

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Who are we?

The Silveri Hong Kong - Mgallery is a bespoke luxury boutique hotel located a five-minute drive from Hong Kong International Airport, part of the “Citygate” retail, commercial, and hotel development. The hotel appeals to business and leisure travelers seeking a unique, high-end experience.

The hotel features 206 rooms and suites, an Executive Lounge with outdoor terrace, a deli, bar, and restaurant amidst lush greenery, 2 meeting rooms with natural daylight, a 24-hour gym, and a large 25m outdoor swimming pool with Jacuzzi.

Job Description

1. Provide luxury Food & Beverage service in accordance with the Accor Hotel Brand standards.
2. Take orders and serve customers using the point-of-sales system.
3. Communicate food orders with the kitchen team to ensure meals are prepared as ordered.
4. Handle all cash and credit card transactions for food and beverage purchases.
5. Oversee service operations and lead team members (waiters, casual staff, captains) to perform accordingly.
6. Ensure beverage and condiments are stocked properly throughout shifts.
7. Prepare and serve all types of beverages, including alcohol.
8. Train team members and new hires to meet service standards.
9. Respond to customer inquiries about hotel operations, food & beverage outlets, gym, and pool hours.
10. Maintain knowledge of menu, prices, ingredients, offers, promotions, and discounts.
11. Perform additional duties as assigned by management.

Requirements

1. At least 2 years of experience in a hotel Food & Beverage outlet is preferred.
2. Fluent in English, Cantonese, and Mandarin (both written and spoken).
3. Customer-oriented with a pleasant personality, good communication, and interpersonal skills.
4. Proficient in Microsoft Office (Word, Excel).
5. Willing to work shifts, including nights.

Interested candidates should send their full resume with current and expected salaries to:

Talent & Culture Department

The Silveri Hong Kong - MGallery

16 Tat Tung Road, Tung Chung, Hong Kong

or via email: (email redacted)

or fax: 3602-8893

Visit our website:

All personal data collected will be used solely for recruitment purposes.

Join to apply for the Food & Beverage Supervisor (Accor Hotel) role at The Silveri Hong Kong – MGallery

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Who are we?

The Silveri Hong Kong - Mgallery is a bespoke luxury boutique hotel located a five-minute drive from Hong Kong International Airport, part of the “Citygate” retail, commercial, and hotel development. The hotel appeals to business and leisure travelers seeking a unique, high-end experience.

The hotel features 206 rooms and suites, an Executive Lounge with outdoor terrace, a deli, bar, and restaurant amidst lush greenery, 2 meeting rooms with natural daylight, a 24-hour gym, and a large 25m outdoor swimming pool with Jacuzzi.

Job Description

• Provide luxury Food & Beverage service in accordance with the Accor Hotel Brand standards.
• Take orders and serve customers using the point-of-sales system.
• Communicate food orders with the kitchen team to ensure meals are prepared as ordered.
• Handle all cash and credit card transactions for food and beverage purchases.
• Oversee service operations and lead team members (waiters, casual staff, captains) to perform accordingly.
• Ensure beverage and condiments are stocked properly throughout shifts.
• Prepare and serve all types of beverages, including alcohol.
• Train team members and new hires to meet service standards.
• Respond to customer inquiries about hotel operations, food & beverage outlets, gym, and pool hours.
• Maintain knowledge of menu, prices, ingredients, offers, promotions, and discounts.
• Perform additional duties as assigned by management.

Requirements

• At least 2 years of experience in a hotel Food & Beverage outlet is preferred.
• Fluent in English, Cantonese, and Mandarin (both written and spoken).
• Customer-oriented with a pleasant personality, good communication, and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel).
• Willing to work shifts, including nights.

Interested candidates should send their full resume with current and expected salaries to:

Talent & Culture Department

The Silveri Hong Kong - MGallery

16 Tat Tung Road, Tung Chung, Hong Kong

or via email: (email redacted)

or fax: 3602-8893

Visit our website:

All personal data collected will be used solely for recruitment purposes.

Join to apply for the Analyst, Revenue Management and Pricing (Hotel) role at Hong Kong Disneyland

1 day ago Be among the first 25 applicants

Join to apply for the Analyst, Revenue Management and Pricing (Hotel) role at Hong Kong Disneyland

The Analyst, Revenue Management and Pricing plays a critical role in supporting the day-to-day hotel inventory management and ensuring the optimal functioning of hotel management systems to maximize hotel revenue. The role requires a strong understanding of the hotel market and company strategies, recommending and implementing suitable pricing and product decisions across various systems and channels. The analyst collaborates with Marketing, Sales, and Hotel Operations teams to support potential hotel business opportunities and compiles regular reports to aid management decision-making.

Key Responsibilities

• Monitor property management, revenue management, and channel management systems to ensure proper interfacing, identifying and reporting issues in a timely manner.
• Formulate and implement daily inventory and pricing decisions based on historical data, current trends, and future forecasts
• Provide recommendations on availability and pricing for corporate transient accounts and ad-hoc groups across various distribution channels, aligning with pricing and product strategies.
• Implement promotional offers and add-ons on designated websites and other digital channels.
• Compile regular administrative reports, including daily hotel status, weekly forecasts, and market analysis to facilitate management decision-making.
  
  
  

• Bachelor’s degree, preferably in Business Administration, Finance, Accounting, or Economics.
• Minimum of 2 years’ experience in the hospitality industry; background in hospitality or resort operations is preferred.
• Strong working knowledge of hotel management systems, including PMS, RMS, and channel management systems.
• Proficient in Microsoft Excel (including Macros and Visual Basic), Word, and PowerPoint.
• Proficiency in database management tools is a plus.
• Excellent project management, organizational, multitasking, and time management abilities.
• Exceptional partnership, interpersonal, presentation, and communication skills.
• Strong qualitative and quantitative analytical skills.
• Ability to work independently with minimal supervision.
• Adaptable to a fast-paced and dynamic work environment.
• Fluency in English and Cantonese is required; proficiency in Mandarin is preferred.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Entertainment Providers

Referrals increase your chances of interviewing at Hong Kong Disneyland by 2x

Islands District, Hong Kong SAR 3 weeks ago

Kwai Tsing District, Hong Kong SAR 3 weeks ago

Shenzhen, Guangdong, China CN¥15,000.00-CN¥5,000.00 1 year ago

Shenzhen, Guangdong, China CN ,000.00-CN 8,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

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Join to apply for the Analyst, Revenue Management and Pricing (Hotel) role at Hong Kong Disneyland

1 day ago Be among the first 25 applicants

Join to apply for the Analyst, Revenue Management and Pricing (Hotel) role at Hong Kong Disneyland

The Analyst, Revenue Management and Pricing plays a critical role in supporting the day-to-day hotel inventory management and ensuring the optimal functioning of hotel management systems to maximize hotel revenue. The role requires a strong understanding of the hotel market and company strategies, recommending and implementing suitable pricing and product decisions across various systems and channels. The analyst collaborates with Marketing, Sales, and Hotel Operations teams to support potential hotel business opportunities and compiles regular reports to aid management decision-making.
Key Responsibilities

• Monitor property management, revenue management, and channel management systems to ensure proper interfacing, identifying and reporting issues in a timely manner.
• Formulate and implement daily inventory and pricing decisions based on historical data, current trends, and future forecasts
• Provide recommendations on availability and pricing for corporate transient accounts and ad-hoc groups across various distribution channels, aligning with pricing and product strategies.
• Implement promotional offers and add-ons on designated websites and other digital channels.
• Compile regular administrative reports, including daily hotel status, weekly forecasts, and market analysis to facilitate management decision-making.
  

• Bachelor’s degree, preferably in Business Administration, Finance, Accounting, or Economics.
• Minimum of 2 years’ experience in the hospitality industry; background in hospitality or resort operations is preferred.
• Strong working knowledge of hotel management systems, including PMS, RMS, and channel management systems.
• Proficient in Microsoft Excel (including Macros and Visual Basic), Word, and PowerPoint.
• Proficiency in database management tools is a plus.
• Excellent project management, organizational, multitasking, and time management abilities.
• Exceptional partnership, interpersonal, presentation, and communication skills.
• Strong qualitative and quantitative analytical skills.
• Ability to work independently with minimal supervision.
• Adaptable to a fast-paced and dynamic work environment.
• Fluency in English and Cantonese is required; proficiency in Mandarin is preferred.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Entertainment Providers

Referrals increase your chances of interviewing at Hong Kong Disneyland by 2x

Islands District, Hong Kong SAR 3 weeks ago

Kwai Tsing District, Hong Kong SAR 3 weeks ago

Shenzhen, Guangdong, China CN¥15,000.00-CN¥5,000.00 1 year ago

Shenzhen, Guangdong, China CN ,000.00-CN 8,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

4 days ago Be among the first 25 applicants

The Hotel Sales Manager/Senior Sales Manager (MICE) is responsible for driving sales and marketing strategies to maximize revenue from meetings, incentives, conferences and exhibitions (MICE). This role involves building strong relationships with corporate clients, event planners, and agencies to promote the hotel’s MICE offerings.

What You Will Do

• At all times strive to represent The Venetian Macao, The Parisian Macao, The Londoner Macao, Conrad Macao and Sands Macao in a professional, courteous, efficient manner
• Solicit new and existing MICE accounts to meet guestroom and event revenue and lead generation goals through telephone solicitation, outside sales calls and customer presentations
• Participate in on-property meetings, training, site inspections and pre-convention meetings as required
• Attend trade shows, community events and industry meetings and professionally represent the hotels in community and industry organizations
• Liaise with Revenue Management on dates, rates and blocks to maximize revenue opportunities
• Communicate with regional sales team regarding levels of business from each region and implement an effective sales plan and promotional activities
• Design and implement a comprehensive sales strategy tailored for the MICE segment during the new hotel’s opening phase
• Other duties as assigned

What We Expect From You

• Bachelor’s degree or above
• Minimum 5 years of MICE experience in chain hotel sales with proven track record
• In-depth knowledge of global event destinations, ability to develop creative event concepts tailored for HK and international clients
• Fluency in English, both spoken and written; knowledge of additional languages is a plus
• Regular business travel to Macau is required
• You will be based in Hong Kong for this role
• You may be considered as Senior Sales Manager if you have more experience

We own Sands Macao, The Venetian Macao, The Plaza Macao, The Parisian Macao, and The Londoner Macao. We also own Cotai Expo, one of the largest convention and exhibition halls in Asia; the 14,000-seat The Venetian Arena; the 1,780-seat Venetian Theatre; the 1,200-seat Parisian Theatre; the 1,682-seat Londoner Theatre; the 6,000-seat Londoner Arena and Cotai Water Jet, one of two major high-speed ferry companies operating between Hong Kong and Macao. Our luxury and mid-market retail malls feature over 750 shops with well-known retail brands. Our combined properties feature approximately 11,000 hotel rooms and suites and approximately 150 different restaurants and food outlets.

So join us now! Seize the amazing opportunities to build your future with us!

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales, Marketing, and Business Development
• Industries Hospitality, Gambling Facilities and Casinos, and Hotels and Motels

Referrals increase your chances of interviewing at Sands China by 2x

Get notified about new Hotel Sales Manager jobs in Hong Kong, Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

4 days ago Be among the first 25 applicants

The Hotel Sales Manager/Senior Sales Manager (MICE) is responsible for driving sales and marketing strategies to maximize revenue from meetings, incentives, conferences and exhibitions (MICE). This role involves building strong relationships with corporate clients, event planners, and agencies to promote the hotel’s MICE offerings.

What You Will Do

• At all times strive to represent The Venetian Macao, The Parisian Macao, The Londoner Macao, Conrad Macao and Sands Macao in a professional, courteous, efficient manner
• Solicit new and existing MICE accounts to meet guestroom and event revenue and lead generation goals through telephone solicitation, outside sales calls and customer presentations
• Participate in on-property meetings, training, site inspections and pre-convention meetings as required
• Attend trade shows, community events and industry meetings and professionally represent the hotels in community and industry organizations
• Liaise with Revenue Management on dates, rates and blocks to maximize revenue opportunities
• Communicate with regional sales team regarding levels of business from each region and implement an effective sales plan and promotional activities
• Design and implement a comprehensive sales strategy tailored for the MICE segment during the new hotel’s opening phase
• Other duties as assigned

What We Expect From You

• Bachelor’s degree or above
• Minimum 5 years of MICE experience in chain hotel sales with proven track record
• In-depth knowledge of global event destinations, ability to develop creative event concepts tailored for HK and international clients
• Fluency in English, both spoken and written; knowledge of additional languages is a plus
• Regular business travel to Macau is required
• You will be based in Hong Kong for this role
• You may be considered as Senior Sales Manager if you have more experience

We own Sands Macao, The Venetian Macao, The Plaza Macao, The Parisian Macao, and The Londoner Macao. We also own Cotai Expo, one of the largest convention and exhibition halls in Asia; the 14,000-seat The Venetian Arena; the 1,780-seat Venetian Theatre; the 1,200-seat Parisian Theatre; the 1,682-seat Londoner Theatre; the 6,000-seat Londoner Arena and Cotai Water Jet, one of two major high-speed ferry companies operating between Hong Kong and Macao. Our luxury and mid-market retail malls feature over 750 shops with well-known retail brands. Our combined properties feature approximately 11,000 hotel rooms and suites and approximately 150 different restaurants and food outlets.

So join us now! Seize the amazing opportunities to build your future with us!

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales, Marketing, and Business Development
• Industries Hospitality, Gambling Facilities and Casinos, and Hotels and Motels

Referrals increase your chances of interviewing at Sands China by 2x

Get notified about new Hotel Sales Manager jobs in Hong Kong, Hong Kong SAR .

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3 months ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Who are we?

The Silveri Hong Kong - MGallery is a bespoke luxury boutique hotel located a mere five minute drive from Hong Kong International Airport and forming part of the “Citygate” retail, commercial and hotel development. The hotel will appeal to business and leisure travelers who desire a unique, high end product and associated service levels.

The Hotel comprises 206 rooms and suites, an Executive Lounge with outdoor terrace, a deli, bar and restaurant all surrounded by lush abundant greenery, 2 meeting rooms with natural daylight, 24-hrs gym and a large 25m outdoor swimming pool and Jacuzzi.

Responsibilities

• Responsible for room cleaning and turn down service to assigned guest rooms to ensure the overall cleanliness is up to hotel standard.
• Set up furniture and replenish room amenities to ensure the setup is up to hotel standard.
• Report to supervisor of any mechanical defects to ensure everything is in good condition in guest room
• 負責房間清潔並根據酒店標準保持客房整潔
• 以酒店標準設置及補充房間內所有物品
• 向督導員匯報任何客房破損的地方
  
  

• Relevant working experience is preferred, or no experience but interested to join hospitality industry
• Integrity and Initiative, Hardworking and responsible
• Proficiency in Cantonese, able to communicate in basic Mandarin and English
• 有相關工作經驗者會優先考慮，亦歡迎沒有任何相關工作經驗但有興趣加入酒店行業的申請者
• 誠實及主動、勤奮並有責任心
• 能以簡單廣東話、國語和英文溝通
  
  

• Seniority level Entry level

• Employment type Other

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at The Silveri Hong Kong – MGallery by 2x

Southern District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

3 months ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Who are we?
The Silveri Hong Kong - MGallery is a bespoke luxury boutique hotel located a mere five minute drive from Hong Kong International Airport and forming part of the “Citygate” retail, commercial and hotel development. The hotel will appeal to business and leisure travelers who desire a unique, high end product and associated service levels.
The Hotel comprises 206 rooms and suites, an Executive Lounge with outdoor terrace, a deli, bar and restaurant all surrounded by lush abundant greenery, 2 meeting rooms with natural daylight, 24-hrs gym and a large 25m outdoor swimming pool and Jacuzzi.
Responsibilities

• Responsible for room cleaning and turn down service to assigned guest rooms to ensure the overall cleanliness is up to hotel standard.
• Set up furniture and replenish room amenities to ensure the setup is up to hotel standard.
• Report to supervisor of any mechanical defects to ensure everything is in good condition in guest room
• 負責房間清潔並根據酒店標準保持客房整潔
• 以酒店標準設置及補充房間內所有物品
• 向督導員匯報任何客房破損的地方
  

• Relevant working experience is preferred, or no experience but interested to join hospitality industry
• Integrity and Initiative, Hardworking and responsible
• Proficiency in Cantonese, able to communicate in basic Mandarin and English
• 有相關工作經驗者會優先考慮，亦歡迎沒有任何相關工作經驗但有興趣加入酒店行業的申請者
• 誠實及主動、勤奮並有責任心
• 能以簡單廣東話、國語和英文溝通
  

• Seniority level Entry level

• Employment type Other

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at The Silveri Hong Kong – MGallery by 2x

Southern District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.