Customer Service Officer

Sheung Wan, Hong Kong $36000 - $48000 Y Grantit Limited

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Job Description

Job Description:

  • Handle customer call and email enquiries in a positive and professional manner
  • Resolve customer complaints promptly and escalate to team head if necessary
  • Evaluate problems raised by customer and provide solution effectively to build customer loyalty
  • Perform any other duty as assigned by supervisors

Requirements:

  • Form 7 / DSE or above with 2 years of experience in customer service and call centre
  • Strong customer centric mindset with excellent communication and interpersonal skill
  • Fluency in Cantonese, English and Mandarin
  • Energetic and able to work independently
  • Shifts duty are required
  • Passed in HKSI Paper 1,7,8 is preferred
  • Candidate with more experience will be considered as Senior Officer
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Customer Service Representative

Lai Chi Kok $16000 - $192000 Y TRUE CREDIT LIMITED

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Job Description

Duties:

  • Perform daily customer service operations, ensuring customers' needs are met in a timely and satisfactory manner.
  • Assist customers to process their loan application efficiently and accurately.
  • Perform general office duties and manage ad hoc tasks as assigned.

Requirements:

  • 1+ years of customer service experience preferred.
  • Customer service experience, with a strong ability to handle internal/external interactions professionally.
  • Fluent in spoken and written Bahasa or Tagalog and English/Chinese.
  • Proficient in MS applications, including MS Word and Excel.
  • Must be diligent, responsible, proactive, and have a positive working attitude.

Benefits:

· 5-day work, Public Holiday, Bonus, Allowance

*Work location is near Lai Chi Kok MTR.

Interested parties please submit your full details resume with available date and expected salary for our consideration.

Job Types: Full-time, Permanent

Pay: $14, $16,000.00 per month

Application Question(s):

  • expected salary?

Work Location: In person

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Customer Service Officer(Showroom)

Tsuen Wan, New Territories $24000 - $36000 Y Tat Ming Wallpaper Company Limited

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Job Description

Customer Service Officer(Showroom)

  1. Showroom sales ; target : walk-in customer and designer

  2. Respond to routine customer enquiries

  3. Provide professional reception service, administrative and clerical support

  4. Project a good service oriented image

Requirements:

  1. F.5 standard or above

  2. One year or above experience in shop / showroom / retail sales

  3. Experience in decorative material industry will be an advantage

  4. Good telephone and communication skill

  5. Good command of spoken Cantonese, English and Mandarin

  6. Proficient in PC applications and word processing

  7. Polite, hardworking and pleasant personality

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Customer Service Clerk (Gov bodies, 16K, 1-year contract)

Tseung Kwan O, New Territories $16000 - $24000 Y ADECCO

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Our client is statutory body of Hong Kong. They are looking for Officers to support different district offices in Hong Kong.

Requirements:

  • Answer general enquires from the tenants, the residents, etc. at designated estate offices
  • Answer the enquiries of rental policies
  • Perform general clerical support such as filing, records keeping, and documents checking, etc.
  • Prepare official documents and letters
  • Perform both internal and external dispatch service of documents and letters to designated site
  • Set up and assist briefing sessions to the tenants and residents
  • Mail documents at Post Offices and conduct outing work if necessary
  • Carry out photocopying, scanning, stapling, folding, binding, computer input and printing, etc.
  • Conduct any other ad-hoc duties designated by the Manager

Responsibilities:

  • From 5 / DSE or above
  • 3 years of relevant customer service experience
  • Good command of spoken Cantonese and simple conversational English
  • English and simple Chinese Typing
  • Demonstrate strong interpersonal and communication skills
  • Self-motivated, efficient, reliable and responsible
  • Good customer service skills

Work Locations: Assigned district office in Hong Kong & Main office: Quarry Bay

Work Schedule: 8:30-17:30 (Monday-Friday)

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Customer Service Executive

Tsuen Wan, New Territories $360000 - $480000 Y HKT Enterprise Solutions

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Company description:

PCCW Group

Job description:

Working hours: Mon-Fri 9am - 6pm & Sat 9am - 1pm (5.5 days / week)

Location (fixed): Tsim Sha Tsui / Tsuen Wan / Wan Chai

To succeed in this role:

  • Form 5 or above with customer service or service counter experience
  • At least 1 year of client service experience
  • Familiar with mobile applications and webpage usage (i.e. online application forms and searching information on government websites)
  • Good communication and presentation skills and frontline experience
  • Patient and enjoy team play
  • Familiar with checking customer profile with back-office system
  • Fluent in English or Mandarin is a plus

Responsibilities:

  • Provide counter service to walk-in and pre-booked customers at service centre
  • Solve MPF related enquiries and complaints effectively
  • Educate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public
  • Perform services according to company rules and relevant regulatory requirements

We offer:

  • 14 days AL
  • Birthday Leave
  • 17 days Public Holidays
  • Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave
  • MPF / ORSO contribution
  • Discretionary Bonus
  • Scholarship for further studies
  • Life insurance and medical benefits
  • Family health benefits
  • Dental benefits
  • Staff discount
  • Free access to the company's amenities
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MPF Customer Service Officer

Tsuen Wan, New Territories $104000 - $130878 Y SKMK International Limited

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Job Description

Your role:

Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries

Execute the solution with call agents or may require calling the complainants

To succeed in this role:

Form 5 or above with customer service / service counter experience

At least 1 years of client service experience

Fresh graduates with good communication skills are also welcome

Familiar with mobile applications and webpage usage (i.e. online application forms and searching information on government websites)

Good communication and presentation skills and frontline experience

Patient and enjoy team play

Familiar with checking customer profile with back-office system

Fluent in English or Mandarin is a plus

What we offer:

14 days AL

17 days Public Holidays

Birthday leave

Extra leaves, including Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave

MPF / ORSO contribution

Discretionary Bonus

Scholarship for further studies

Life insurance and medical benefits

Family health benefits

Dental benefits

Staff discount

Free access to the company's amenities

工作類型: 全職

福利:

  • 在職專業培訓
  • 有薪年假
  • 晉升機會
  • 醫療保險

Work Location: 親身到場

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Service Engineer

Tsuen Wan, New Territories $60000 - $80000 Y Tralaco Technology Limited

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Job Description

Requirements:

  • Higher Diploma or above Electrical / BSE / Electronic Engineering
  • At least 3 years or above working experience.
  • Good communications and interpersonal skills.
  • Proficiency in PC application & technical drafting skill (MS Office and AutoCAD).
  • Candidate with less experience / less academic / less qualification will be considered for the position of Assistant Engineer.
  • Immediate available candidates and fresh graduates are welcome.

Service Engineer Responsibilities:

  • To perform routine preventive maintenance and provide installation, commissioning, and servicing of AC power and electronics system
  • Be responsible for regular inspection and troubleshooting of equipment and on-site rectification of problems found
  • Be responsible for the follow-up investigation, problem solving and optimizing equipment / device abnormalities
  • Provide technical support and solutions to customer

Project Engineer Responsibilities:

  • Preparing drawings, site co-ordination and supervision for equipment installation, construction management and consultancy projects.
  • To responsible for resources planning, engineering support, supervise sub-contractor works
  • Collaborate with the support team to address customer needs, resolve technical issues, and enhance customer satisfaction.
  • Broad-based knowledge in design and installation of electrical / electronic system, ELV system

We offer:

  • Comprehensive training programs to Registered Electrical Workers
  • Medical claims & dental benefit.
  • Overtime & transportation allowance.
  • Festival gift
  • Discretionary and performance bonus.
  • Bank Holiday

Interested parties please send your detail resume with current & expected salary and date of availability to Administration Manager, Tralaco Technology Limited, Unit 1906, 19/F Honour Industrial Centre, 6 Sun Yip Street, Chai Wan, Hong Kong or by email.

(Personal data collected will be used for recruitment purpose only.)

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Operations and Customer Service Officer

Tsuen Wan, New Territories $40000 - $60000 Y SmartHire by SEEK

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Our client "AT Global Services Limited" is seeking a Operations and Customer Service Officer (English and Korean Native Speaker)to join their team

Are you a bilingual professional fluent in English and Korean, with a passion for customer service and operations? This exciting role offers an opportunity to join a dynamic team in Hong Kong, providing crucial support to clients and contributing to the smooth running of daily operations. If you're ready to take your career to the next level in a fast-paced, international environment, this could be the perfect opportunity for you

What you'll be doing?
  • Customer Support: Provide high-quality customer service to clients, handling inquiries and complaints with professionalism and efficiency.
  • Operational Assistance: Support daily operations and ensure smooth task completion, contributing to the overall effectiveness of the team.
  • Cross-functional Collaboration: Work closely with various internal departments to achieve project goals and resolve customer issues.
  • Quality Assurance: Maintain company standards in all customer interactions, focusing on retaining existing customers through excellent service.
  • Problem Solving: Handle customer feedback and complaints with a high service standard, finding effective solutions to meet client needs.
  • Multitasking: Manage multiple responsibilities, including ad-hoc duties as assigned, demonstrating flexibility and adaptability.
Who are they looking for?
  • Bilingual Expertise: Native-level fluency in English and Korean is essential for this role, as you'll be communicating with a diverse client base and internal teams.
  • Educational Background: A degree holder or above, bringing a strong foundation of knowledge to the role.
  • Customer Service Experience: At least 2 years of experience in a customer-facing role, demonstrating your ability to handle client interactions effectively.
  • Team Player: Excellent communication and interpersonal skills, with the ability to work collaboratively in a diverse team environment.
  • Adaptability: Comfortable handling multiple tasks and working under pressure, showing resilience and problem-solving skills.
  • Language Skills: Proficiency in Mandarin and Cantonese is also valued, enhancing your ability to serve a wider range of clients in the Hong Kong market.
Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

  • Comprehensive health insurance coverage
  • Dental insurance for your oral health needs
  • Annual body check to ensure your wellbeing
  • Generous annual leave of at least 14 days
How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage applications from individuals of all backgrounds who meet the role requirements. Your unique perspective could be exactly what our client is looking for

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)

SmartReward #SmartHire
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Technical Service Assistant

Sha Tin, New Territories $30000 - $60000 Y CUHK Medical Centre Limited

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Key Responsibilities

  • Provide technical support for patient care to the specialty unit
  • Prepare, clean, sterilise and conduct routine quality check of medical equipment, such as infusion pump and drug trolley, etc.
  • Conduct stock-taking and ensure adequate and appropriate supply of materials for service provision
  • Assist doctor and nurses in performing procedure or investigation for patients
  • Provide clerical support, including appointment booking, reception services, data entry, filing, and answering clients' enquiries, etc.
  • Shift duties required
  • Perform any other duties (in the capacity as Technical Service Assistant) assigned by supervisor(s) from time to time

Job Requirements

For all posts

  • Form 5 or above
  • Completion of Health Care Assistant Training with advanced or specialty training
  • At least 1 year of relevant work experience
  • Good command of written and spoken English and Chinese
  • Good communication and customer service skills
  • Computer literate

For Technical Service Assistant (Operating Theatre)

  • Completion of Anaesthetic Assistant Training is preferred

For Technical Service Assistant (SSU)

  • Holder of Certificate of Competency for Boilers & Pressure Vessels Ordinance Class VI Steam Receiver; and
  • Holder of Certificate of Competency for Boilers & Pressure Vessels Ordinance Class III Steam Receiver

Compensation and Employment Terms

We provide a unique employment experience for people seeking careers in hospital and healthcare industry; and offer competitive remuneration packages to the successful candidates. Appointment will be made on a 3-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.

Application Closing Date

13 October 2025

Personal Information Collection Statement

Data collected will only be used for job application processing. Applicants not contacted by CUHK Medical Centre Limited within eight weeks from the application closing date may assume their applications unsuccessful. All personal data collected will be kept for a period of 12 months from the application closing date, and will be destroyed thereafter.

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Customer Service Manager

Tsuen Wan, New Territories $120000 - $180000 Y Giant Bloom Investment Limited (a wholly owned subsidiary of Simplicity Holding Limited)

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Job Responsibilities

  • Act as the primary liaison between customers and the maintenance team, coordinating the repair, maintenance and technical support of aircraft engines and related components.

  • Manage customer accounts, cultivate and deepen long-term relationships with airlines, MRO clients and leasing companies.

  • Monitor maintenance-project progress to ensure on-time, quality delivery; respond promptly to customer inquiries and complaints.

  • Assist in preparing service quotations, contracts and project proposals; participate in commercial negotiations and post-sales follow-up.

  • Collect market and customer feedback to drive service-process optimization and customer-satisfaction improvement.

  • Submit regular customer-service reports to support the company's business-development strategy.

Requirements of Candidates

  • Bachelor's degree or above; majors in aviation, engineering, marketing or business administration preferred.

  • Minimum six years of customer-service experience in the aviation industry; familiarity with aircraft engines or MRO service processes is a plus.

  • Strong written and spoken English and Chinese; able to handle international customer requests independently.

  • Proven project-management and customer-relationship-management experience; high stress tolerance and attention to detail.

  • Knowledge of aviation safety and compliance standards; capable of cross-departmental communication and coordination.

  • Adaptable to a fast-paced work environment with high professional ethics and service awareness.

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