What Jobs are available for Human Services in Hong Kong?

Job Description

• Process pre-authorization, in-patient, out-patient requests from providers, clients and members
• Evaluate and issue relevant guarantees according to the eligible benefits
• Review provider bills for medical and claims payment
• Effectively communicate with medical coordinators.
• Follow up cases proactively on a daily basis
• Use diagnosis and procedure codes correctly
• Communicate with individuals at all levels during the claims process (e.g. internal staff and TPA clients)
• Perform ad-hoc duties as assigned by management

Education & Experience:

• Associate Degree or above
• Minimum 2 years' relevant experience preferably in administration or medical claims processing
• Medical and Claims assessment knowledge
• Experience in Pre-Authorisation is an advantage
• Good command in written and spoken English and Chinese
• Proficiency in MS Office applications

Bupa offers 5 days' work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa.

Personal data collected will be used for recruitment purposes only. Only candidates selected for interviews will be contacted. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application.

Are you a recent graduate ready to launch your international career?

Join one of the world's leading life insurance brokers in Private Placement Life Insurance (PPLI), with headquarters in Switzerland and a growing presence in Asia. As part of our dynamic team, you'll be encouraged, challenged, and empowered to be your best self. We are committed to helping you learn and thrive as we deliver customized insurance-based solutions to high-net-worth (HNW) clients and partners around the world.

Your Role & Responsibilities

· Support the team with administrative and operational tasks across our sales and client service functions

· Assist with basic coordination of insurance case documentation and application processes

· Help prepare simple product summaries or comparison tables for internal use

· Support scheduling, meeting preparation, and follow-up communications

· Assist with data entry, record-keeping, and maintaining client files

· Provide general support for internal process improvements and ad hoc projects as assigned

· Be open to learning about the insurance industry and developing new skills for future growth

Requirements

· Master's degree or above (preferably in finance, business, or a related discipline)

· Native Chinese speaker with excellent English skills (spoken and written); German is a strong advantage

· Strong attention to detail and organizational skills

· Proactive, adaptable, and eager to learn

· Able to communicate clearly and work well in a team

· Fresh graduates or those with up to 1 year of work experience are welcome

· Interest in developing a career in insurance, finance, or international business

· Willing to take on a variety of tasks and support different operational areas as needed

Job Responsibilities:

• Identify, develop and manage new strategic partnerships in the insurance sector
• Prepare and deliver professional presentations, marketing materials and responses for insurance agency partners
• Plan, organise and manage PR events for insurance agents
• Work effectively with team members, as well as other departments and external parties

Job Requirements:

• Experience in working with medical/insurance/wealth management industry is preferred
• Can-do attitude, ability to work independently and strong drive to get things done
• Capable of driving projects independently and under pressure
• Excellent time management, communication, interpersonal, analytical, and presentation skills
• Proficiency in both written and spoken English and Mandarin and Cantonese
• Proficiency in Microsoft Office

Head of Case Management and Medical Director

This leadership role provides medical leadership and expert physician advice across case management, disease management, and claims cost containment functions. It plays a pivotal role in enhancing the company's health capabilities through operational innovation, digital transformation, and clinical excellence. The incumbent is expected to lead complex initiatives, influence cross-functional teams, and ensure the company remains at the forefront of insurance medicine.

Responsibilities:

• Contribute to the development of medical strategy for case management, ensuring alignment with enterprise health objectives and regulatory standards.
• Provide expert medical advice on underwriting and claims cases to support accurate decision-making and risk assessment.
• Support the development of individualized care pathways, integrating evidence-based practices to optimize patient outcomes and claims efficiency.
• Establish and uphold rigorous medical review protocols across underwriting, claims, and quality assurance functions.
• Serve as the organization's medical authority, translating emerging medical science into actionable insights for insurance medicine.
• Partner with underwriting, claims, product, and actuarial teams to enhance medical risk assessment and product innovation.
• Lead research initiatives on medical conditions relevant to insurance, contributing to proprietary guideline development and global best practices.
• Represent the medical and case management function in industry forums, seminars, and public relations engagements to reinforce brand credibility and thought leadership.
• Support regional/global projects and ad-hoc initiatives as required.
• Deliver expert medical advice and leadership for case management and health operational execution.
• Ensure compliance with medical standards and regulatory requirements.
• Collaborate with underwriting and claims teams to improve medical adjudication processes.
• Contribute to enterprise transformation initiatives by integrating medical expertise into system design, data analytics, and operational workflows.

Required Qualifications:

• Medical degree (M.D.) from an accredited institution; registered with the Medical Council of Hong Kong pursuant to the Medical Registration Ordinance (Cap. 161 of the Laws of Hong Kong).
• Minimum 10 years of clinical experience across public and/or private sectors.
• At least 3 years of direct case management experience in health insurance or re-insurance, including utilization review and care coordination.
• Solid understanding of claims operations, provider management, and underwriting processes.
• Ability to provide medical advice on underwriting and claims cases with sound clinical judgement.
• Strong analytical and communication skills; able to translate clinical insights into operational improvements for business impact.
• Professional certifications (e.g., FLMI, FLHC/ALHC, FALU/AALU, CLU) are advantageous.
• Fluent in English and Chinese.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

Key Responsibilities:

• Partner with Business Development Managers to build and maintain strong relationships with insurance brokers, fostering collaboration and driving business growth.
• Independently manage complex cases, providing end-to-end case handling and cross-functional coordination to support sales performance.
• Assist the Team Manager in optimizing office operations and streamlining sales processes within the brokerage division.
• Deliver high-quality service to brokers and business partners by providing in-depth product knowledge and resolving inquiries or concerns in a timely and professional manner.
• Collaborate with internal teams such as underwriting, claims, policy administration, and finance to ensure seamless execution of sales initiatives and operational efficiency.
• Maintain accurate and up-to-date records of insurance transactions, contracts, and agreements, ensuring full compliance with regulatory requirements and internal policies.

Qualifications and Experience:

• Bachelor's degree in Business Administration, Finance, or a related discipline. Professional certifications in insurance or brokerage management are highly preferred.
• Minimum of 4 years' experience in sales support or brokerage management within the insurance industry.
• Experience in insurance sales, underwriting, claims, high-net-worth (HNW) business, or premium financing is an advantage.
• Strong knowledge of insurance products, including life, savings, medical, unit-linked, and universal life policies.
• Excellent communication skills, with the ability to convey complex insurance concepts clearly to brokers, clients, and internal stakeholders.
• Familiarity with insurance broker management systems and Microsoft Office Suite; experience with insurance quoting tools is a plus.

參考編號:JA/2025/C30/A24

Main Duties

• In charge of the daily operation, administration and management of the Integrated Children and Youth Service Centre;
• Develop and implement social work services of the Friends of Scouting;
• Conduct research tasks in relation to service development of the Friends of Scouting;
• Supervise a team of social workers and monitor the services provided;
• Initiate and coordinate central tasks of the Friends of Scouting and staff development activities;
• Liaise with government departments and other relevant organisations for matters relating to services of the Friends of Scouting;
• Participate in related committees and meetings.

Requirements

• Registered Social Worker under the Social Workers Registration Ordinance;
• A degree in social work from a Hong Kong university, or equivalent; OR a degree from a Hong Kong university, or equivalent, and have successfully completed an approved post-graduate programme in Social Work, or equivalent; OR a degree from a Hong Kong university, or equivalent, and a recognised master's degree in Social Work, or equivalent;
• Level 2/Grade E or above in Chinese Language and English Language (Syllabus B) in Hong Kong Diploma of Secondary Education Examination or the Hong Kong Certificate of Education Examination, or equivalent;
• A minimum of five years' relevant post-qualification experience;
• Strong command of written and spoken English and Chinese;
• Excellent communication and interpersonal skills;
• Well-organised and attentive to details;
• Able to work independently and under pressure.

To apply, please send detailed resume (incl. results of HKDSEE/HKCEE, or equivalent) with current and expected salary by 2 October 2025 to Human Resources Branch (by email: or by post: Scout Association of Hong Kong, 10/F, Hong Kong Scout Centre, Scout Path, Austin Road, Kowloon) with subject marked "Confidential/SWO" and "REF: JA/2025/C30/A24". To reduce carbon footprint there is no need to send copies of certificates at this stage.

Note:

• All information provided by the applicants will be kept confidential and used for employment related purposes only.

• Prospective employees are required to undergo Sexual Conviction Record Check.

香港基督教服務處

地址:九龍尖沙咀加連威老道33號

電話:

傳真:

網址

(抱歉,只提供英文版本)

JC Community Building for Youth Drug Issue

Social Work Assistant

Responsibilities:

-To identify target clients

-To render service to individuals and groups in the forms of advice, guidance, counselling, home visits, information giving, etc.

-To establish community contacts.

-To make referrals.

-To prepare records and reports.

-To assist in carrying out administrative and management duties.

-To investigate and assess needs of the serving areas and to recommend appropriate programmes.

-To assist in the planning and implementation of research projects.

Requirements:

-Holder of diploma in social work or above recognized by the Hong Kong's Social Workers Registration Board for registration Registered Social Worker.

-Have relevant working experience in social work, including youth service.

-Good in English, Cantonese and Putonghua for providing counselling service.

-Good communication skills, proactive and responsible.

-Independent, able to work under pressure.

-Passionate to serve at-risk youth and youth outreaching service.

Please send application letter with application form, full particulars and expected salary to Mr LAM, Service Head, Drug Treatment & Social Rehabilitation Service, Hong Kong Christian Service, G/F, 33 Granville Road, Tsimshatsui, Kowloon, Hong Kong or email to by September 23, 2025. Application form can be downloaded from website Applicants should consider their applications unsuccessful if not invited for interview within two months. When necessary, prospective employee will be requested to undergo the Sexual Conviction Record Check Scheme. The information provided by the applicants would be kept confidential and would only be used for the purposes relating to the recruitment of the respective vacant posts.

註:除香港社會服務聯會之空缺外,本會將不會負責處理以上任何空缺之申請。如有意申請以上職位空缺,請直接向相關機構遞交申請。多謝合作 。

Since 1952, Hong Kong Christian Service (HKCS) has been working towards a humane and just society. We provide the needy with suitable, professional and quality services genuinely. We care for the disadvantaged and the neglected. We uphold our vision of "Towards a Benevolent and Just Society, Holistic Development for All" by instilling hope, advocating justice and promoting harmony for our people and society. We are now looking for the right candidates for the posts below to join our staff team:

JC Community Building for Youth Drug Issue

Responsibilities:

To identify target clients

To render service to individuals and groups in the forms of advice, guidance, counselling, home visits, information giving, etc.

To establish community contacts.

To make referrals.

To prepare records and reports.

To assist in carrying out administrative and management duties.

To investigate and assess needs of the serving areas and to recommend appropriate programmes.

To assist in the planning and implementation of research projects.

Requirements:

Holder of diploma in social work or above recognized by the Hong Kong's Social Workers Registration Board for registration Registered Social Worker.

Have relevant working experience in social work, including youth service.

Good in English, Cantonese and Putonghua for providing counselling service.

Good communication skills, proactive and responsible.

Independent, able to work under pressure.

Passionate to serve at-risk youth and youth outreaching service.

Please send application letter with application form, full particulars and expected salary to Mr LAM, Service Head, Drug Treatment & Social Rehabilitation Service, Hong Kong Christian Service, G/F, 33 Granville Road, Tsimshatsui, Kowloon, Hong Kong or email to (email redacted, apply via Company website) by September 23, 2025. Applicants should consider their applications unsuccessful if not invited for interview within two months. When necessary, prospective employee will be requested to undergo the Sexual Conviction Record Check Scheme. The information provided by the applicants would be kept confidential and would only be used for the purposes relating to the recruitment of the respective vacant posts.

Full-time

An international financial services company is looking for an individual to support a wide range of Human Resources functions. This role involves coordinating recruitment and internship logistics, managing HR systems and employee records, supporting benefits administration, and assisting with corporate events and training programs.

Job Details

• Oversee and execute all rounded HR functions, including recruitment, onboarding, benefits administration, and employee data management.
• Coordinate recruitment logistics and provide operational support for the annual internship program.
• Manage HR systems and processes, including staff account setup, benefits plan administration, employee records maintenance, and vendor coordination.
• Support the planning and execution of corporate events across the region.
• Assist in organizing and delivering training and development programs.
• Provide support on ad-hoc HR tasks and projects as required.

Requirement

• Bachelor's degree holder
• Fresh Graduate with internship experience in Human Resources is welcome
• Exposure in financial institutions would be an advantage
• Meticulous, detailed-minded and well organized
• Excellent command in both written and spoken English, and Cantonese