437 Ict Engineer jobs in Hong Kong

Key Responsibilities

To provide daily technical support, portal monitoring, user onboarding assistance, and helpdesk services for the successful operation and support of the API sandbox developer Portal.

• Perform daily operational support of the API sandbox developer portal.
• Support first-line technical helpdesk (email and phone) during office hours, ensuring response within agreed service level.
• Assist with user registration processing and verification of supporting documents (e.g. BR certificate check).
• Maintain and update portal content and documentation upon user requests.
• Support system troubleshooting, incident handling, and coordinate escalations if necessary.
• Work with the development team to test and deploy application updates.
• Assist in preparing user guides, training materials, and FAQs to support user onboarding and adoption.
• Monitor system usage, generate usage metrics, and compile monthly and weekly reports for management.
• Notify management immediately in the event of system anomalies or security incidents.

Requirements

• Minimum 2 years of experience in IT support, operations, or helpdesk.

• Diploma or above in Information Technology, Computer Science, or related field.

• Familiarity with API testing environments, portals, and basic cybersecurity practices.

• Good understanding of content management
• Ability to communicate clearly with technical and non-technical users.
• Detail-oriented, self-motivated, and able to handle multiple support tasks
• Excellent command of spoken English, Mandarin and Cantonese and written English and Chinese

The position is on a 1-year term contract, renewal depends on performance and operation needs

We offer competitive package to the right candidate. Interested party please click " Apply Now" to apply on or before 7 October 2025 in confidence with full resume, stating present and expected salary, and available date and quote the reference.

Applicants who do not hear from us by 31 October 2025may assume that their applications are unsuccessful.

Further information about the Cyberport is available at

Personal data collected will be treated in the strictest confidence and only be used for recruitment-related purpose.

Key Responsibilities:

• Implementation and support of our client's IT Infrastructure
• Responsible for systems/technical support and administration on network, desktop/server hardware and software, and application systems
• Provide Level 1 – 3 support for incidents and problem resolution
• Interact with other team members and other teams to progress projects and incidents

Specific Qualifications

• Relevant experience in technical support and administration for All Windows platforms including Microsoft Windows 11, Microsoft Office, Windows Server (Active Directory Administration / Group Policy), Microsoft Exchange Server, Azure, AWS
• Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall
• Self-starter who is confident, action and results orientated
• Must be attentive to detail, proactive and have strong troubleshooting skills
• Technical, analytical, interpersonal and organisation skills required
• English and Cantonese language proficiency is essential for this role

Candidates with more experience will be considered as Senior Systems Engineer

We offer an attractive remuneration package to the right candidate.

For more information, please visit

ACW Distribution (HK) LTD. is a leading IT solution distributor in Hong Kong for 40 years. To support our expansion, we invite high caliber professionals to join us.

Requirements:

· Certificate holder or above in IT or Computer related discipline

· At least 2-year working experience in IT industry

· Experience in networking and cybersecurity will be an advantage

· Self-motivated, strong problem solving and analytical skills

Job Responsibility:

• Hardware and software installation & support
• Delivering professional services
• Non-office hours work is required

Note: Candidates with less experience will be considered as Junior Systems Engineer

We offer great opportunities and 5 working days for career advancement to the right candidates.  Interested parties please send your resume with job portfolios, expected salary and the date of availability email to - Only short listed candidates will be invited for interview.

All information will be treated in the strictest confidence and used only for recruitment purposes.  Applicants not invited for interview within four weeks from the date of the posting may consider their applications unsuccessful.  Unsuccessful applications will be destroyed after the recruitment exercise.

About the roleWe are seeking an experienced System Engineer to join our dynamic team. In this full-time position, you will be responsible for designing, implementing, and maintaining complex network infrastructure solutions to support the company's business objectives.

What you'll be doing

• Designing and implementing robust, scalable, and secure network architectures
• Configuring and troubleshooting network devices, including routers, switches, and firewalls
• Performing system upgrades, patches, and maintenance to ensure optimal network performance
• Collaborating with cross-functional teams to identify and resolve network-related issues
• Providing technical support and guidance to end-users
• Documenting network configurations, processes, and procedures
• Staying up-to-date with the latest networking technologies and industry best practices
• Participate in project rollout, system integration, data migration, and technical troubleshooting
• Collaborate with customers, technology vendors, and internal teams to ensure seamless delivery of solutions
• Support post-implementation tasks including system tuning, maintenance, and upgrade planning
• Create high-quality technical documentation and operational handover materials

What we're looking for

• Degree in Computer Science, Information Technology, or a related field
• 2+ years of experience in a similar role, preferably in the Information & Communication Technology industry
• Proven expertise in designing, implementing, and maintaining complex network infrastructures
• Strong knowledge of network protocols, technologies, and best practices
• Proficiency in configuring and troubleshooting network devices from leading vendors
• Excellent problem-solving, analytical, and communication skills
• Ability to work independently and as part of a team
• Certifications in networking, and experience in cybersecurity and cloud technology are a plus

You can enjoy:

Competitive salary package with attractive Fringe Benefits, including:

• Great Company Culture with friendly team members
• Five-day work week
• Comprehensive medical and dental insurance coverage
• Professional training and career advancement opportunities

Recruit Ref: L

Posting Date:

UDomain Web Hosting Co Ltd

Systems Engineer

Job Responsibilities:

• Provide 1st-tier support to the infrastructure
• Responsible for setup, maintenance and troubleshooting on IT hardware, network and software
• Deploy and test new systems and services for clients
• Able to work under pressure and willing to take shift

Job Requirements:

• Degree or above in Computer Science or equivalent discipline.
• 1 years of relevant experience in system administration and technical support
• Related working experience in ISP or IT support is beneficial
• Fluent in Cantonese and English, Mandarin is an advantage
• Candidate with more experience will be considered as Senior Systems Engineer

Industry:

Information Technology

Job Category / Function:

Engineering (Others)

Professional Services (Legal & Compliance)

Job Position Level:

General

Employment Term:

Full Time

Min. Edu. Level Req:

-

Minimum QF Level attained:

-

Total Working Exp:

-

Salary(HKD):

-

Location:

Kwun Tong District / Kwun Tong

Benefits:

-

Recruit Ref: L

Posting Date:

UDomain Web Hosting Co Ltd

Systems - Engineer

Job Responsibilities:

• Provide 1st-tier support to the infrastructure
• Responsible for setup, maintenance and troubleshooting on IT hardware, network and software
• Deploy and test new systems and services for clients
• Able to work under pressure and willing to take shift

Job Requirements:

• Degree or above in Computer Science or equivalent discipline.
• 1 years of relevant experience in system administration and technical support
• Related working experience in ISP or IT support is beneficial
• Fluent in Cantonese and English, Mandarin is an advantage
• Candidate with more experience will be considered as Senior Systems Engineer

Industry:

Information Technology

Job Category / Function:

IT (Network & System)

Job Position Level:

General

Employment Term:

Full Time

Min. Edu. Level Req:

-

Minimum QF Level attained:

-

Total Working Exp:

-

Salary(HKD):

-

Location:

Kwun Tong District / Kwun Tong

Benefits:

-

Job Responsibilities:

• Provide 1st-tier support to the infrastructure
• Responsible for setup, maintenance and troubleshooting on IT hardware, network and software
• Deploy and test new systems and services for clients
• Able to work under pressure and willing to take shift

Job Requirements:

• Degree or above in Computer Science or equivalent discipline.
• 1 years of relevant experience in system administration and technical support
• Related working experience in ISP or IT support is beneficial
• Fluent in Cantonese and English, Mandarin is an advantage
• Candidate with more experience will be considered as Senior Systems Engineer

Job Responsibilities:

• Provide 1st-tier support to the infrastructure
• Responsible for setup, maintenance and troubleshooting on IT hardware, network and software
• Deploy and test new systems and services for clients
• Able to work under pressure and willing to take shift

Job Requirements:

• Degree or above in Computer Science or equivalent discipline.
• 1 years of relevant experience in system administration and technical support
• Related working experience in ISP or IT support is beneficial
• Fluent in Cantonese and English, Mandarin is an advantage
• Candidate with more experience will be considered as Senior Systems Engineer

Responsibilities:

• Provide pre-sales support / implementation of OSS (Operations Support Systems) solutions and products e.g.: understand technical requirement, prospecting new leads, preparing PoC.
• Participate in system integration projects based on different technologies such as security, WiFi, big data / data analytics, etc.
• Work closely with support team and sales team in customer interfacing.
• Participate in product and solution presentations.
• Participate in the tender bidding process and demo preparation.
• Senior Systems Engineer will involve more in customer engagement and OSS solution design.
• Systems Engineer will involve more in the implementation of OSS solutions.

Requirements:

• Bachelor's degree in Computer Science, Engineering or related disciplines.
• 0-3 years of technical experiences in OSS or NMS (Network Monitoring System).
• Strong communication (written and verbal) and presentation skills.
• Self-motivated, and having a strong sense of ownership.
• Hands-on experiences in OSS (e.g. SolarWinds Orion, Splunk, Cisco Prime Infrastructure, etc.) will be of added advantage.
• Holder of CCNA will be of added advantage.