What Jobs are available for Implementation Manager in Hong Kong?

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $2 billion valuation and 1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

As a Benefits Implementation Manager (BIM) at Deel, you will play a crucial role in ensuring seamless implementation and ongoing support for our clients' benefits administration needs. You will be responsible for pre-onboarding activities, onboarding processes, and providing ongoing assistance to clients as they set up their benefits policies on Deel's benefits administration platform.

Key Responsibilities:

1. Pre-Onboarding:

2. Collaborate with clients and their brokers to collect detailed requirements regarding benefits policies, rate structures, and eligibility rules.

3. Conduct a thorough analysis of client needs and translate them into actionable implementation plans.
4. Assist clients in preparing necessary documentation and data for a smooth transition to our benefits administration system.

5. Onboarding:

6. Lead the configuration and setup of benefits administration modules according to client specifications.

7. Conduct quality assurance testing to ensure accurate implementation and functionality of configured benefits modules.
8. Provide comprehensive training to clients on navigating and utilizing our benefits administration platform effectively.

9. Ongoing Support:

10. Assist clients during annual renewal periods, ensuring timely and accurate updates to benefits offerings and enrollment processes.

11. Address short-term reporting requirements and ad-hoc requests from clients related to benefits administration.
12. Stay informed about regulatory changes and industry trends impacting benefits administration, and proactively advise clients on compliance matters.

13. Specialized Focus:

14. Focus specifically on benefits administration in EMEA and how it impacts payroll, ensuring clients adhere to relevant regulatory requirements and best practices.

15. Stay abreast of changes throughout EMEA regarding healthcare and wellness laws, tax regulations, and other relevant policies affecting benefits administration.

Qualifications:

• Minimum of 5 years of experience in benefits administration, preferably in a client-facing role.
• Deep understanding of benefits administration processes and compliance requirements.
• Proficiency in utilizing benefits administration software platforms.
• Excellent communication and interpersonal skills with the ability to effectively engage with clients and internal stakeholders.
• Strong analytical and problem-solving abilities with a keen attention to detail.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you'll enjoy

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include and other acquired company emails like and You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here:

Apply for this Job

Brand: HSBC

Area Of Interest
Location:

Central, Hong Kong Island, HK

Work style: Hybrid Worker

Date: 21 Oct 2025

Some Careers Open More Doors Than Others.
If you're looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high calibre professional to join our team as a
Business Implementation Manager.
Principal Responsibilities
In this role you will

• Support the creation and implementation of Global and Hong Kong Business strategy and related iniatives
• Lead and coordinate Trust and Fiduciary Services (TFS) projects and initiatives at a global level, and work collaboratively with the business and functions to ensure effective delivery within budget and as per agreed timelines
• Support process improvement initiatives and streamlining activities within Global and Hong Kong Trust and Fiduciary Services
• Establish and maintain strong working relationships with the business and functions through governance committees and other networks to ensure the business is compliant, successful and profitable
• Support the TFS Business Management Lead and Global Head of Trust and Fiduciary Services in preparing for, and actioning, matters arising for key internal and external meetings and committees
• Work closely with Business Risk, Regulatory and Financial Crime Compliance functions to ensure business owned controls are working effectively and issues and actions are proactively managed
• Efficiently manage day to day tactical issues, including be the eyes and ears for all incoming issues and share insights, background or strategic support

Qualifications
To be successful you will need

• University degree in a relevant discipline, or a professional qualification
• Demonstrated experience in transformation, change delivery and process improvement
• Sound understanding of Global Transformation frameworks, methodologies and best practice techniques. Strong communication, presentation and influencing skills
• Able to think laterally and take a pragmatic approach, when necessary, to issue resolution. Demonstrate strong teamwork
• Ability to exercise sound judgment in decision making practices. Able to cope with pressure and tight deadlines
• Must possess effective presentation, interpersonal, negotiation, communication and analytical skills. Some knowledge on trust legislation, estate and trust administration, offshore trust practice, taxation and trust accounting ideal but not essential

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Job ID: 40806

Location: Kwun Tong, HK

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 8 Oct 2025

RESPONSIBILITIES

Regional Head, Hong Kong Implementation Managers report direct to position. Further GCNA markets, there is an oversight responsibility (China, Taiwan, South Korea & Japan). With the exception of Japan Implementation resources are present in each market but report locally to Client Solutions Head.

Strategy

• Works closely across the network to ensure best in class and quality services are being provided to onboarding clients.
• Monitors industry developments to build understanding of clients and their changing needs and priorities during onboarding. Builds strong client relationship and trust.
• Identifies common themes, in particular pain points in implementations and takes steps to streamline the onboarding processes wherever possible.
• Maintains appropriate commercial balance between needs of clients and long-term profitability / efficiency of the business.
• Manage the GCNA Region for the Group Implementation function. Responsible for work allocation & action including project and business initiatives as required.

Business

• Works closely with Sales/BAM/Product/Coverage teams to fully understand the client and its business and thereby formulate appropriate onboarding plans
• Identifies ways to shorten onboarding times and commence revenue flow as soon as possible.
• Achieve positive client feedback and client's willing to act as SCB referees for future business.
• Maintain close and collaborative relationships with internal stakeholders and key clients
• Provides regular implementation updates and escalates key issues on a timely basis to senior management
• Clients range in size from small, single market, single product clients to those using multiple products in multiple-markets.
• Top clients, especially multi-market clients, expect global best practice in their interaction with SS and the jobholder needs to be highly client centric, receptive to client requests, whilst also safeguarding the Bank's commercial and regulatory interests

Processes

• Client Implementations
• Complete Client implementations within the agreed timelines.
• Meet the key milestones agreed with the Client
• Complete implementations within budget
• Achieve and aim to exceed all of the Clients' expected benefits
• Delivery of technical channels to the Client including API's, H2H, S2B.
• Conduct FSS S2B Training to Clients
• Communicates implementation progress to internal Stakeholders
• Sales Support
• Active engagement in solution design
• Participates in Client meetings/workshops/presentations.
• Support RFP/RFI process
• Channels Development
• Feedback to the Channels team Client feedback and requests for enhancement.
• Support new functionality testing
• Support / coordinate client testing
• Channels Commercialisation
• Participate in Channels roll out campaigns
• Participate in conversion campaigns
• Participate in utilisation campaigns
• Client Servicing
• Monitor and track any open issues from the implementation through to resolution post the Client going live.
• Respond to issues/requests escalated by SS CSM
• Provide advice and support to the Client post implementation

People & Talent

• Contributes actively to best practice transfers to educate and support the Implementation function globally.
• Sets appropriate tone and expectations from the FSS team and works in collaboration with risk and control partners locally
• Actively participates in on-going training and development initiatives
• Objectively provides feedback to Client Solution team members and managers, and provides guidance when necessary, to enhance client experience and business outcome.

Risk Management

• Proactively maintains an awareness and understanding of the main risks facing the Group and the role the individual and the team play in managing them.
• Ensures all regulatory and compliance initiatives surrounding the FSS business are understood and adhered to, and escalates any concerns through management, and other channels, in a timely and effective manner.

Risk Management

• Highly risk adverse position responsibilities
• Risk mitigation an intrinsic element of the rol

Governance

• Maintains awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Delivers 'effective governance'; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
• Ensures the process, commercials, and necessary governance are in place to govern the roll-out of the product.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Closely liaises with all key stakeholders involved in the implementation process, which include:
• the client
• internal entities such as FSS Sales, Product, Operations, Client Solutions, Prime Services, Financial Markets, Relationship Managers, Client Coverage, DCDA, Customer Integrations (CUI), Technology, Legal and Compliance.
• external entities as appropriate

Other Responsibilities

• Embeds Here for good and Group's brand and values,
• Performs other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Act as a role model, behaving with integrity and demonstrating exemplary conduct

Our Ideal Candidate

• Project Management
• Securities Services knowledge
• Operational Awareness
• Legal Framework and relationships

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $2 billion valuation and 1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

Responsible for overseeing the successful implementation and data migration of payroll systems for Deel's clients. You will lead and manage the full payroll implementation process, ensuring that clients' data is accurately transferred, systems are properly configured, and the transition is seamless. You'll collaborate closely with internal teams and external stakeholders, guiding clients through the setup and migration phases, while offering ongoing support and training.

Responsibilities

• Project Set-up – work with our onboarding team and clients to organize and run kick off meetings, and deliver our implementation. Create, maintain and manage project plans to deliver the successful roll-out of clients.
• Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams. Refer and manage any changes to the scope of work and delivery schedule.
• Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements. Ensure each client payroll calendar is managed timely and effectively.
• Documentation - Maintain detailed project documentation, including project plans, status reports, and process documentation.
• System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2, if applicable.
• Go-live transition, Sign-off and documentation – Work with the client to sign-off on the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation. Responsible for generating reports to analyze, audit, and reconcile payroll data.
• Reports- Mapping of GL reports if required
• Communication – Act as the point of contact for all payroll project matters for the client.
• The role is primarily autonomous and will set priorities and manage the project appropriately. Regular status reporting to senior leadership is required, with this role taking ownership for appropriately escalating issues where necessary. Schedule and attend weekly client calls to report on project status, identifying any risks, actions, issues and dependencies
• Project Management - Lead and manage the end-to-end implementation of a global payroll system, ensuring on-time and on-budget delivery.
• Client Management - Gather key requirements from clients to facilitate the onboarding process, and guide them through the technical payroll aspects of onboarding in a professional, clear manner.
• Requirements Gathering - Collaborate with HR, Finance, and other stakeholders to gather payroll requirements
• Compliance - Ensure that all payroll processes adhere to local tax and labor laws, keeping up-to-date with any changes.
• Data Migration - Oversee the migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security.
• Testing - Develop and execute a comprehensive testing plan to identify and resolve system issues, ensuring a smooth transition to the new payroll system.
• Change Management - Implement change management strategies to ensure a seamless transition for employees and HR teams.

Qualifications

• 5+ years of experience in global payroll implementation and payroll operations.
• Strong knowledge of payroll processes and compliance across your designated location.
• Experience with payroll systems and software.
• Client-facing project management experience and ability to manage multiple projects.
• Project management certification (e.g., PMP) is a plus.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to manage multiple projects under tight deadlines.
• Bachelor's degree in Human Resources, Business, or related field (Master's preferred).

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you'll enjoy

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include and other acquired company emails like and You can view the most up-to-date job listings at Deel by visitingour careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here:

Apply for this Job

CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 58th on the Fortune Global 500.

Our company strives to offer superior service experience and to become a first-class service provider in the development of digitalized and intelligent Hong Kong. We are preserving an environment with trust, responsibility and caring. At CMHK, we commit to maximizing people's potential and paving the way toward success for every striver. We are now inviting high caliber professional to join us.

Department: Transmission Implementation

In this position, you will:

• Lead a team to serve external fiber cable plant projects, business services delivery and provisioning professionally
• Provide professional project management services for external plant projects, including project planning, fiber cable network design, task scheduling, execution control and monitoring, risk management, and progress reporting
• Ensure that project milestones and deliverables are completed on schedule, within budget, and meet the required quality standards
• Work collaboratively with various teams and stakeholders to resolve issues and remove project barriers

To be successful in this position, you should meet the following requirements:

• Bachelor's degree in Engineering, Telecommunications or relevant field
• Minimum 8 years relevant experience in Telecommunications is preferable
• Excellent knowledge on Fixed Telecommunication Network services
• Experience in supervising teams and/or contractors with demonstrated leadership skills and project management skills is an advantage
• Good command of English, Chinese and Putonghua
• Skilled in Microsoft Office (Excel, Word, Powerpoint)
• Strong sense of responsibility

When you work:

• 5 days work
• 8 hours/day

What you enjoy:

• Discretionary Performance bonus
• Life insurance
• Medical insurance
• Meal allowance
• Education subsidies
• Birthday gift
• Marriage leave
• Birthday leave
• Staff discount

CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.

Please submit your application to us by clicking the APPLY NOW button and send your full resume with your availability, current and expected salary to us.

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Private Banking and Trust Services

Hang Seng's Private Banking provides services for people who have successfully built their asset base and now want to place their wealth in the hands of experts who know how to nurture it.

Our banking services and products are bespoke, ranging from tailored investment advice and capital solutions to holistic health and personal protection and trustee services. Our team offers professional wealth management advice at both a local level and on a global scale.

Should you join our Private Banking business, you will focus on building close relationship with our high-net-worth customers, providing professional advice and premium service to them and contribute to the profitability of the Bank.

We are currently seeking a high caliber professional to join our team as Assistant Business Implementation Manager, reporting to Head of Business Implementation.

Principal responsibilities:

• Develop, drive, and implement investment and insurance product and service initiatives for Private Bank to capture market share, enhance customer experience and maximize the profit for the Bank.
• Collaborate with different business units and external business partners, including operations, compliance, legal, IT and external vendors.
• Enhance operational procedures to front office staffs to ensure a smooth and efficient operation flow, and compliance with relevant guidelines and regulations.
• Lead and implement digital initiatives, including project planning, preparation of user requirement, and UAT etc.
• Maintain the Bank's and Group's internal control systems and standards, including the adoption of relevant instruction manuals, procedures and guidelines, and timely implementation of internal and external audit points together with any issues raised by the external regulators.

Requirements:

• Degree in a Business, Economics, OR other relevant qualifications.
• Proven banking experience, preferably with exposure to private banking and wealth management business. Product specific knowledge is a plus.
• Possess sound knowledge of application software such as MS PowerPoint/ Excel. Jira/ Confluence is a plus.
• Strong attentiveness to detail, compliance, and control oriented.
• Proficiency in both English and Chinese.
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

Job Description
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Private Banking and Trust Services
Hang Seng's Private Banking provides services for people who have successfully built their asset base and now want to place their wealth in the hands of experts who know how to nurture it.

Our banking services and products are bespoke, ranging from tailored investment advice and capital solutions to holistic health and personal protection and trustee services. Our team offers professional wealth management advice at both a local level and on a global scale.

Should you join our Private Banking business, you will focus on building close relationship with our high-net-worth customers, providing professional advice and premium service to them and contribute to the profitability of the Bank.

We are currently seeking a high caliber professional to join our team as
Assistant Business Implementation Manager
, reporting to Head of Business Implementation.

Principal Responsibilities

• Develop, drive, and implement investment and insurance product and service initiatives for Private Bank to capture market share, enhance customer experience and maximize the profit for the Bank.
• Collaborate with different business units and external business partners, including operations, compliance, legal, IT and external vendors.
• Enhance operational procedures to front office staffs to ensure a smooth and efficient operation flow, and compliance with relevant guidelines and regulations.
• Lead and implement digital initiatives, including project planning, preparation of user requirement, and UAT etc.
• Maintain the Bank's and Group's internal control systems and standards, including the adoption of relevant instruction manuals, procedures and guidelines, and timely implementation of internal and external audit points together with any issues raised by the external regulators.

Requirements
Qualifications:

• Degree in a Business, Economics, OR other relevant qualifications.
• Proven banking experience, preferably with exposure to private banking and wealth management business. Product specific knowledge is a plus.
• Possess sound knowledge of application software such as MS PowerPoint/ Excel. Jira/ Confluence is a plus.
• Strong attentiveness to detail, compliance, and control oriented.
• Proficiency in both English and Chinese.
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Private Banking and Trust Services

Hang Seng's Private Banking provides services for people who have successfully built their asset base and now want to place their wealth in the hands of experts who know how to nurture it.

Our banking services and products are bespoke, ranging from tailored investment advice and capital solutions to holistic health and personal protection and trustee services. Our team offers professional wealth management advice at both a local level and on a global scale.

Should you join our Private Banking business, you will focus on building close relationship with our high-net-worth customers, providing professional advice and premium service to them and contribute to the profitability of the Bank.

We are currently seeking a high caliber professional to join our team as Assistant Business Implementation Manager, reporting to Head of Business Implementation.

Principal responsibilities:

• Develop, drive, and implement investment and insurance product and service initiatives for Private Bank to capture market share, enhance customer experience and maximize the profit for the Bank.
• Collaborate with different business units and external business partners, including operations, compliance, legal, IT and external vendors.
• Enhance operational procedures to front office staffs to ensure a smooth and efficient operation flow, and compliance with relevant guidelines and regulations.
• Lead and implement digital initiatives, including project planning, preparation of user requirement, and UAT etc.
• Maintain the Bank's and Group's internal control systems and standards, including the adoption of relevant instruction manuals, procedures and guidelines, and timely implementation of internal and external audit points together with any issues raised by the external regulators.

Requirements

Qualifications:

• Degree in a Business, Economics, OR other relevant qualifications.
• Proven banking experience, preferably with exposure to private banking and wealth management business. Product specific knowledge is a plus.
• Possess sound knowledge of application software such as MS PowerPoint/ Excel. Jira/ Confluence is a plus.
• Strong attentiveness to detail, compliance, and control oriented.
• Proficiency in both English and Chinese.
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You'll achieve more when you join Hang Seng Bank Limited.

Issued by Hang Seng Bank Limited

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.