39 Industrial Processes jobs in Hong Kong

Date Posted:

Country:

Hong Kong

Location:

12/F-13/F, The Bay Hub, 17 Kai Cheung Road, Kowloon Bay, Hong Kong

Job Title

Senior Engineer, Process Improvement

General scope of work:

The Senior Engineer, Process Improvement will play a critical role in enhancing the operational efficiency of the Service Field. The role focuses on analyzing operational data, identifying inefficiencies, and implementing strategies to reduce costs, improve resource utilization, and elevate service quality. The successful candidate will collaborate with maintenance, supply chain, and Service Field Operation to drive data-driven improvements and support the company's strategic objectives.

Job responsibilities:

1. Data Analysis and Reporting:

2. Analyze operational data (e.g., maintenance schedules, downtime reports, resource usage) to identify trends, bottlenecks, and opportunities for improvement.

3. Develop and maintain performance dashboards to track key metrics such as response times, cost per maintenance, and resource utilization.

4. Prepare regular reports for management to support strategic decision-making.

5. Process Optimization:

6. Conduct process audits to identify inefficiencies in elevator maintenance, inventory management, and workforce allocation.

7. Propose and implement process improvements to reduce operational costs and enhance service reliability.
8. Collaborate with maintenance teams to optimize scheduling and reduce elevator

downtime.

1. Cost Reduction Initiatives:

2. Identify cost-saving opportunities in areas such as spare parts inventory, labor allocation, and energy usage.

3. Work with procurement to streamline supply chain processes and negotiate better terms with suppliers.

4. Cross-Functional Collaboration:

5. Partner with maintenance, customer service, and finance teams to align operational strategies with company goals.

6. Support the implementation of new technologies or systems to enhance operational efficiency.

Job requirements:

• Education: Bachelor's degree in business administration, Operations Management, Data Analytics, Engineering, or a related field.
• Six Sigma Green/Black Belt certification is advantageous
• Experience: Minimum of 2–5 years of experience in operations analysis, process improvement, or a related role.
• Experience in the elevator industry, facilities management, or a related technical field is an advantage.
• Proficiency in data analysis tools (e.g., Excel, Power BI) and ERP systems.
• Familiarity with elevator maintenance processes or mechanical systems is a plus.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Language: Fluency in English and Cantonese; Mandarin is an advantage.

What's In it For Me / Benefits (adjust for local regulations)

You will receive a long-term employment contract with the world market leader in a crisis-proof industry.

We offer you remuneration in accordance with local standards plus:

Customize for local benefits here including vacation and bonuses

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

Apply today to join us and build what's next.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click

here

.

Become a part of the Otis team and help us #Buildwhatsnext

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us

Overview

Senior Manager, Process improvement — The Hong Kong Jockey Club

The Hong Kong Jockey Club IT Division is a vibrant community of professionals working across Hong Kong and Shenzhen. We design, build, and operate the technology that powers the Club, delivering services that support hospitality, racing and wagering operations, and driving business growth through new products and services. We are committed to safeguarding the Club by protecting it from external threats and providing a secure, resilient technological environment.

The Department The IT Change Department ensures successful delivery of IT change initiatives, supported by the IT Change Management Office (CMO) to ensure efficiency and effectiveness. Key responsibilities include Change Initiative Delivery, Change Management Office, Quality Assurance, Release Management, Portfolio Management, and PDLC Governance.

• Process Analysis: Conduct thorough analyses of existing processes to identify inefficiencies and areas for improvement
• Methodology Implementation: Apply Lean, Six Sigma, and other optimization methodologies to streamline operations and reduce waste
• Collaboration: Work closely with cross-functional teams to facilitate process improvement workshops and training sessions
• Project Management: Lead and manage optimization projects from inception to completion, ensuring timely delivery and adherence to quality standards
• Data Analysis: Utilize data analytics tools to track process performance and measure the impact of optimization initiatives
• Documentation: Create and maintain comprehensive documentation of processes, improvements, and best practices
• Stakeholder Engagement: Communicate findings and recommendations to stakeholders at all levels, fostering a culture of continuous improvement

• Degree in Management, Business Analytics, or equivalent
• Minimum of 8 years proven experience in process optimization or a similar role
• Stakeholder Management, Process Improvement, Process optimization, Communication Skills, Strong analytical and problem-solving skills
• Lean Six Sigma Green Belt/Black Belt certification or equivalent is highly desirable
• Proficiency in process mapping and data analysis tools (e.g., Excel, Tableau)
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Proficiency in English (written and spoken) is mandatory
• Proficiency in spoken Chinese (Cantonese and Putonghua) is advantageous
• Strong sense of ownership and accountability
• Excellent organizational and time management skills

The level of appointment will be commensurate with qualification and experience.

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax:

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Company description:

The Hong Kong Jockey Club

Job description:

Who are we?

We are the IT Division of HKJC, a vibrant community of over 1,500 dedicated professionals working collaboratively across Hong Kong and Shenzhen.

Our team is a diverse mix of individuals from various backgrounds, from all across the world. We embrace our humanity, recognizing that each of us brings unique strengths and perspectives. This diversity not only enriches our work environment but also drives our innovation and creativity as we strive to achieve our collective goals.

What do we do?

We design, build, and operate the technology that powers the Club. Our primary focus is on delivering the service that supports our hospitality, racing and wagering operations, to ensure that our customers and members enjoy exceptional experiences.

We also deliver the changes necessary to drive business growth through new products and services. And, we are committed to safeguarding the Club by protecting it from external threats, providing a secure and resilient technological environment.

The Department

The IT Change Department is crucial for ensuring the successful delivery of all IT change initiatives, whether using agile or waterfall methodologies. It is supported by a robust IT Change Management Office (CMO), which oversees the entire process to ensure efficiency and effectiveness. Key responsibilities of the IT change department:

• Change Initiative Delivery
• Change Management Office
• Quality Assurance
• Release Management
• Portfolio Management
• PDLC Governance

The Job

You will:

• Lead and inspire cross-functional teams by fostering a culture of continuous improvement and accountability, ensuring alignment with organisational objectives
• Establish and oversee governance frameworks that enforce compliance with procurement policies and procedures, while promoting ethical practices across departments
• Drive the development and implementation of standard operating procedures and templates to streamline processes and enhance operational efficiency
• Champion regular reviews and audits to ensure adherence to established processes, facilitating the identification of non-conformance and promoting best practices
• Strategically manage risks by establishing a comprehensive risk management framework, guiding teams in proactive identification and mitigation of potential issues
• Mentor and develop team members, providing guidance and support to enhance their skills and drive professional growth within the organisation
• Cultivate strong relationships with key stakeholders, representing the organisation in internal and external communications to ensure collaborative alignment
• Oversee project management for strategic transformation initiatives, ensuring effective execution of process improvements and driving organisational change

About You

You should have:

• Bachelor's degree in Procurement, Business Administration, Supply Chain, Information Technology, or a related field
• Professional qualification or corporate membership in a recognised professional institute (e.g., CIPS, HKIS, RICS) is preferred
• Minimum of 12-15 years of relevant experience in procurement, business administration, or a related field
• Proven experience in leading business improvement projects across functions

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax:

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Company description:

The Hong Kong Jockey Club

Job description:

Job Summary

The Manager, Business Process Improvement, is a key member of the Racecourse Management team, responsible for leading and supporting process improvement initiatives that drive operational excellence, enhance customer experience, and optimize business performance. This role requires strong project management, analytical, and stakeholder engagement skills, as well as the ability to manage multiple projects concurrently in a dynamic, cross-functional environment. The Manager will leverage data-driven insights and digital tools to deliver measurable outcomes and foster a culture of continuous improvement.

The Job

• Lead and manage multiple process improvement projects simultaneously, ensuring timely and high-quality delivery within agreed scope, schedule, and budget.
• Apply continuous improvement methodologies to analyze, optimize, and standardize racecourse management processes to drive better efficiency and consistency.
• Conduct detailed data analysis and performance studies; prepare accurate management reports and actionable insights to support decision-making.
• Identify and address process gaps, risks, and non-conformities to recommend and implement effective solutions.
• Manage projects from planning, execution, monitoring, benefit realization and tracking results to ensure operational objectives are met.
• Design and implement change management strategies to facilitate smooth transitions and foster a culture of continuous improvement.
• Establish and track KPIs and performance metrics to monitor the success of process improvement initiatives.
• Prepare and present regular reports by using Tableau, Power BI, and Power Platform to develop dashboards, automate reporting on project progress, risks, and results and outcomes to management and stakeholders.
• Collaborate with cross-functional teams and build strong relationships with internal and external stakeholders to ensure alignment and buy-in for improvement initiatives.
• Coach and mentor team members to foster a data-driven, performance-oriented culture.
• Undertake other projects or assignments as directed by the supervisors.

About You

• At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Proven ability to manage multiple projects and priorities concurrently in a fast-paced environment, and to work independently, solve complex problems, and deliver results.
• Strong analytical skills, attention to detail, and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.

Terms of employment

The level of appointment will be commensurate with qualifications and experience.

Other Details

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Senior Manager, Process improvement — The Hong Kong Jockey Club

The Hong Kong Jockey Club IT Division is a vibrant community of professionals working across Hong Kong and Shenzhen. We design, build, and operate the technology that powers the Club, delivering services that support hospitality, racing and wagering operations, and driving business growth through new products and services. We are committed to safeguarding the Club by protecting it from external threats and providing a secure, resilient technological environment.

The Department The IT Change Department ensures successful delivery of IT change initiatives, supported by the IT Change Management Office (CMO) to ensure efficiency and effectiveness. Key responsibilities include Change Initiative Delivery, Change Management Office, Quality Assurance, Release Management, Portfolio Management, and PDLC Governance.

• Process Analysis: Conduct thorough analyses of existing processes to identify inefficiencies and areas for improvement
• Methodology Implementation: Apply Lean, Six Sigma, and other optimization methodologies to streamline operations and reduce waste
• Collaboration: Work closely with cross-functional teams to facilitate process improvement workshops and training sessions
• Project Management: Lead and manage optimization projects from inception to completion, ensuring timely delivery and adherence to quality standards
• Data Analysis: Utilize data analytics tools to track process performance and measure the impact of optimization initiatives
• Documentation: Create and maintain comprehensive documentation of processes, improvements, and best practices
• Stakeholder Engagement: Communicate findings and recommendations to stakeholders at all levels, fostering a culture of continuous improvement

• Degree in Management, Business Analytics, or equivalent
• Minimum of 8 years proven experience in process optimization or a similar role
• Stakeholder Management, Process Improvement, Process optimization, Communication Skills, Strong analytical and problem-solving skills
• Lean Six Sigma Green Belt/Black Belt certification or equivalent is highly desirable
• Proficiency in process mapping and data analysis tools (e.g., Excel, Tableau)
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Proficiency in English (written and spoken) is mandatory
• Proficiency in spoken Chinese (Cantonese and Putonghua) is advantageous
• Strong sense of ownership and accountability
• Excellent organizational and time management skills

The level of appointment will be commensurate with qualification and experience.

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax:

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Your new company

• Our client is looking for a motivated and detail-oriented Assistant Project Manager to join their Business Process Improvement team. This role focusses on
  manual writing,
  enhancing
  operational efficiency
  and supporting
  strategic initiatives across clearing and settlement operations.

Your new role

• Assist in planning, executing, and monitoring business process improvement projects.
• Analyse existing workflows and identify opportunities for optimisation and development.
• Prepare project documentation, progress reports, and training materials.
• Facilitate change management and ensure smooth transition of new processes.
• Collaborate with internal teams and external stakeholders to gather requirements and ensure project alignment.
• Support implementation of enhancements to payment systems and related processes.

What you'll need to succeed

• Bachelor's degree in Business Administration, Information Systems, or related discipline.
• Minimum 3 years of experience in project coordination, business analysis, or process improvement.
• Sound knowledge of payment systems, particularly Faster Payment System (FPS) and SWIFT messaging standards
• Strong analytical, communication, and stakeholder management skills.
• Familiarity with project management methodologies (e.g. Agile, Waterfall).
• Experience in financial services or clearing and settlement operations is an advantage.

What you need to do now

• If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Keith Ho now @ Alternatively, you can send Keith your CV to If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Our client is seeking a data-driven and strategic Senior Supply Chain Process Improvement Manager to lead initiatives that enhance downstream supply chain performance through advanced analytics, automation, and AI. This role blends business analysis with technical expertise, focusing on optimizing fulfillment, distribution, and customer delivery processes.

客户简介

Our client is a global lifestyle brand committed to enhancing everyday living through innovative, high-quality products. With a strong presence across international markets, they focus on delivering stylish, functional solutions that align with modern consumer needs. Their culture is collaborative, agile, and driven by data and technology. They are actively transforming supply chain through AI, automation, and advanced analytics to improve efficiency and customer satisfaction. Passionate about continuous improvement and sustainability, we empower our teams to lead change and make a real impact.

工作内容

• Analyze and improve end-to-end downstream supply chain processes, including order fulfillment, distribution, and last-mile delivery.
• Leverage AI models, SQL, and Python to identify inefficiencies, forecast demand, and optimize inventory and logistics operations.
• Collaborate with cross-functional teams to translate business needs into scalable data solutions.
• Design and implement KPIs and dashboards to monitor supply chain performance and drive continuous improvement.
• Lead process mapping, root cause analysis, and change management initiatives to enhance operational efficiency.
• Stay current with emerging technologies and best practices in supply chain analytics and digital transformation.

理想的求职者

• Bachelor's or Master's degree in Supply Chain Management, Business Analytics, Engineering, or a related field.
• 6+ years of experience in supply chain operations, with a strong focus on downstream processes.
• Proven experience in business analysis, process improvement, and data-driven decision-making.
• Proficiency in R, SQL and Python for data manipulation, analysis, and automation.
• Familiarity with AI applications in supply chain (e.g., demand forecasting, route optimization).
• Strong communication and stakeholder management skills.

福利待遇

• 13 months pay
• MNC working culture
• Great exposure to overseas market
• Collaborative, agile work culture that values innovation and initiative.
• Clear career progression and leadership development opportunities.
• Competitive compensation package with performance-based incentives.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Stephanie Kwan on

刊登日期:
08 Aug 2025

Ref.: HL

Peplink International Ltd

Business Operations and Process Improvement Coordinator

Responsibilities:

• Assess and enhance operational processes, pinpointing risks and proposing improvements.
• Develop and document workflows for teams and training purposes.
• Evaluate the effectiveness of internal controls and process efficiency, producing reports for team review.
• Participate in and aid the operation's execution. Assist in resolving team operational issues.
• Gather project requirements, analyze data, and define application workflows and areas for system enhancement.
• Handle additional tasks as needed.

Requirements:

• Degree holder in Business Administration, Operations Management, Industrial Management or a related field.
• Minimum 2 years experience in process improvement, internal audit, or operations analysis.
• Familiarity with workflow development and training material creation.
• Excellent documentation and report-writing abilities.
• Good command of spoken Cantonese, English & Mandarin with excellent interpersonal and communications skills to collaborate with various teams effectively.
• Flexibility to handle ad-hoc tasks and prioritize responsibilities accordingly.

What We Provide:

• An excellent career platform in a fast-growing listed technology company.
• Transparent and diverse working culture.
• 2-month discretionary bonus.
• Stock options plan.
• Flexible working hours; casual work attire.
• 12-16 days of annual leave.
• 5-day work week.

相關工作經驗:

-

所有工作經驗:

2 year(s) - 2 year(s)

學歷:

大學學位

工作類別:

工作種類:

全職

工作地點:

-

薪酬:

0 - 0

JOB DESCRIPTION

Are you ready to make a significant impact in the world of asset management? At J.P. Morgan Asset Management, we offer you the opportunity to work with a global leader, leveraging over two centuries of investment expertise. As part of our team, you'll collaborate with senior leaders, gain exposure across APAC and globally, and contribute to strategic initiatives that shape the future of our business. Join us to enhance your career, develop your skills, and be part of a dynamic team committed to excellence.

As a Business Analysis Associate within the Asset Management Process Improvement and Change Management team, you will play a crucial role in optimizing processes across the front, middle, and back office. You will work closely with sales, investment specialists, and portfolio managers to identify opportunities for efficiency and automation. Your efforts will support strategic initiatives, leveraging cutting-edge technology to meet client needs. Lastly, you will be given an unique opportunity to work across the Asia Pacific Asset Management business, supporting and executing strategic initiatives

Job responsibilities

• Collaborate with senior leaders and stakeholders to understand business requirements and objectives.
• Conduct thorough analysis of existing processes to identify opportunities for efficiency and automation.
• Develop a strategic roadmap that aligns process improvement initiatives with firm-wide and operational strategies.
• Execute strategic plans and maintain regular communication with senior stakeholders across the business.
• Lead and manage process improvement projects with tools available in the firm to streamline processes and improve efficiency.
• Serve as a subject matter expert on AI and automation tools, providing guidance and training to team members and stakeholders.

Required qualifications, capabilities, and skills

• Bachelor's degree in Management Information Systems, Computer Science, or related fields.
• Proficiency in Automation tools such as Python, Alteryx, and UiPath.
• Advanced skills in Microsoft Excel, PowerPoint, and SharePoint.
• Experience with business intelligence and data visualization platforms like Business Objects, Tableau, and QlikSense.
• Basic knowledge of Artificial Intelligence or Machine Learning technologies, particularly Large Language Models.
• Strong analytical skills with the capability to develop and execute strategic initiatives.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• High attention to detail, accuracy, and quality in all aspects of work.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.