67 Infrastructure Analyst jobs in Hong Kong

Join the Merlin Entertainments Digital & Data Team – where technology, data, and digital innovation meet magic!

At Merlin Entertainments, we're transforming the entertainment and hospitality industries through superb digital experiences.

Our Digital & Data function is connecting our global technology estate, delivering digital experiences to enchant more than 60 million guests in over 20 countries, and supporting every aspect of our business.

We’re on a mission to turn traditional theme park and hotel experiences into unforgettable moments that captivate guests worldwide.

Working with us means you could be pushing rollercoasters to new heights, safeguarding sea life through optimised infrastructure, creating captivating mobile app and in-park interactions, improving global operations, or directly supporting guests by keeping attractions running smoothly.

If you're a hands-on, passionate professional ready to modernise technology, data, and digital products while crafting memorable guest experiences, we'd love to hear from you!

The ROC Infrastructure Analyst will be responsible for supporting the stability, maintenance, and optimisation of IT infrastructure services across the region.

You’ll play a key role in monitoring, troubleshooting, and maintaining essential infrastructure, including networks, servers, and storage. Reporting to the ROC Infrastructure Team Lead, you’ll work closely with IT teams and business stakeholders to ensure seamless operations and efficient service delivery.

What you'll need:

• Proven experience supporting core infrastructure technologies that support business operations.
• Good knowledge of Microsoft technologies - Windows client and server, SCCM, InTune, GPO, Active Directory.
• Good knowledge of virtualisation technologies (Vmware, Azure Stack) and cloud (Microsoft Azure, M365).
• Good interpersonal skills, ability to communicate with stakeholders and technologists in the wider team.
• Microsoft Azure Fundamentals certification or Microsoft Certified: Windows Server Hybrid Administrator Associate.

What you'll be doing:

• Monitoring system performance, resolving incidents, and conducting routine maintenance such as updates and patches.
• Identifying potential infrastructure issues, optimising resource utilisation, and maintaining accurate documentation.
• Working alongside IT teams and business stakeholders to provide excellent support and issue resolution.
• Supporting infrastructure deployments, conducting testing, and ensuring smooth implementation of upgrades.
• Follow best practices to maintain infrastructure security and assist with audits and compliance assessments.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries Entertainment Providers

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Join to apply for the Financial Market Infrastructure Services Technical Analyst role at Standard Chartered

Job Summary

To provide technical support to all Financial Markets business in Dealing Room for the following applications and services:

• Desktop Computing Environment
• Telecom and Trader Voice
• Market Data and transactional system
• Dealing Room Infrastructure and Business Continuity Plan

Key Responsibilities

• Provide 1st and 2nd level technical support for all Financial Markets products and infrastructure (desktop, server, telephony, market data).
• Manage incidents and changes, including scheduled changes and request provisioning, call logging, and reporting, ensuring adherence to standards and raising dispensations when necessary.
• Assist in establishing business recovery sites to enable business transactions and monitor exposure during disasters.
• Enforce global strategies and standards across all Financial Markets locations, ensuring compliance with risk, security, and procedural standards.
• Conduct risk management, SIP initiatives, and technical audits, maintaining audit readiness and regulatory compliance.
• Implement and enforce processes, guidelines, and procedures for installation, operation, and support of desktops, servers, network infrastructure, legacy systems, and email systems.
• Manage vendors and onsite support engineers to ensure a secure, stable, and resilient environment.
• Support desktop environments, MS Windows, Office, Active Directory, email and messaging applications, telecom, trader voice, and market data systems like Bloomberg and Refinitiv.
• Maintain Dealing Room infrastructure, including cable infrastructure, electricity capacity, and BCP site readiness.

Other Responsibilities

• Embed the group's values and perform other duties as assigned, ensuring compliance with local laws and internal policies.
• Maintain internal controls, contribute to investigations, and ensure compliance with regulations.

Skills and Experience

• Bachelor's degree in IT, Computer Science, or related fields.
• Service management skills, proficiency with M365 tools, Windows, and Active Directory.

Qualifications

• Experience in IT support, operations, and projects within a wholesale banking environment.
• Knowledge of IT infrastructure supporting banking services, including mainframes, mid-range systems, networking, and telecommunications.
• Strong communication and customer service skills, knowledge of e-trading tools, and PC/server applications (MCSE preferred).
• Understanding of IT security policies and project management skills.

Competencies

Action Oriented, Collaborates, Customer Focus, Gives Clarity & Guidance, Manages Ambiguity, Develops Talent, Drives Vision & Purpose, Nimble Learning, Decision Quality, Courage, Instills Trust, Strategic Mindset, Technical Skills.

About Standard Chartered

We are an international bank committed to making a positive difference. We value diversity, inclusion, and strive for excellence in service and innovation.

What We Offer

Competitive salary, benefits, flexible working, wellbeing support, learning opportunities, and an inclusive culture.

Join to apply for the Financial Market Infrastructure Services Technical Analyst role at Standard Chartered

Job Summary

To provide technical support to all Financial Markets business in Dealing Room for the following applications and services:

• Desktop Computing Environment
• Telecom and Trader Voice
• Market Data and transactional system
• Dealing Room Infrastructure and Business Continuity Plan

Key Responsibilities

• Provide 1st and 2nd level technical support for all Financial Markets products and infrastructure (desktop, server, telephony, market data).
• Manage incidents and changes, including scheduled changes and request provisioning, call logging, and reporting, ensuring adherence to standards and raising dispensations when necessary.
• Assist in establishing business recovery sites to enable business transactions and monitor exposure during disasters.
• Enforce global strategies and standards across all Financial Markets locations, ensuring compliance with risk, security, and procedural standards.
• Conduct risk management, SIP initiatives, and technical audits, maintaining audit readiness and regulatory compliance.
• Implement and enforce processes, guidelines, and procedures for installation, operation, and support of desktops, servers, network infrastructure, legacy systems, and email systems.
• Manage vendors and onsite support engineers to ensure a secure, stable, and resilient environment.
• Support desktop environments, MS Windows, Office, Active Directory, email and messaging applications, telecom, trader voice, and market data systems like Bloomberg and Refinitiv.
• Maintain Dealing Room infrastructure, including cable infrastructure, electricity capacity, and BCP site readiness.

Other Responsibilities

• Embed the group's values and perform other duties as assigned, ensuring compliance with local laws and internal policies.
• Maintain internal controls, contribute to investigations, and ensure compliance with regulations.

Skills and Experience

• Bachelor's degree in IT, Computer Science, or related fields.
• Service management skills, proficiency with M365 tools, Windows, and Active Directory.

Qualifications

• Experience in IT support, operations, and projects within a wholesale banking environment.
• Knowledge of IT infrastructure supporting banking services, including mainframes, mid-range systems, networking, and telecommunications.
• Strong communication and customer service skills, knowledge of e-trading tools, and PC/server applications (MCSE preferred).
• Understanding of IT security policies and project management skills.

Competencies

Action Oriented, Collaborates, Customer Focus, Gives Clarity & Guidance, Manages Ambiguity, Develops Talent, Drives Vision & Purpose, Nimble Learning, Decision Quality, Courage, Instills Trust, Strategic Mindset, Technical Skills.

About Standard Chartered

We are an international bank committed to making a positive difference. We value diversity, inclusion, and strive for excellence in service and innovation.

What We Offer

Competitive salary, benefits, flexible working, wellbeing support, learning opportunities, and an inclusive culture.

4 days ago Be among the first 25 applicants

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iSoftStone is seeking a Network Infrastructure Service Engineer to join our team in Hong Kong!

Responsibilities:

• System support and enhancement
• Maintenance of firewall equipment

Qualifications:

Experience in network and security infrastructure technical support in at least two of the following areas:

• Programming/Scripts language i.e. shell scripts, Python
• Automation: Shellscript, Ansible, Robotic Process Automation Tools
• System support and enhancement
• Network routers and Layer 2/3 switches
• Network firewall appliances
• WAF, IPS, Load balancer, Global Traffic Manager
• Network monitoring: PRTG, ELK and ongoing support
• Network scripting

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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Join to apply for the Vice President, Network Infrastructure role at Chong Hing Bank Limited

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1 week ago Be among the first 25 applicants

Join to apply for the Vice President, Network Infrastructure role at Chong Hing Bank Limited

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Founded in 1948, Chong Hing Bank is a well-established commercial bank in Hong Kong with a network of more than 40 branches and sub-branches. The Bank became a member of Yuexiu Group, one of the largest state-owned enterprises in Guangzhou, in 2014. In recent years, the Bank has been actively expanding its business in Hong Kong, Macau and Mainland China. To cope with the Bank's rapid growth, we are now inviting high calibre candidates to join us and develop successful careers with us.

Responsibilities

• Perform 7 x 24 support, administration and implementation on IT network (data & voice) and security systems of the bank according to defined policies, processes and procedures
• Follow change control procedure to execute the network change but not limited to configure routing and switching equipment, hosted IP voice services and firewalls in a timely manner
• Implement new solutions and improve resilience of the current environment
• Secure network systems according to IT security policy
• Participate in project management implementation process
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with Network Team Lead on network optimization
• Undertake data network fault investigations in local and wide area environments
• Report network operational status by gathering and prioritizing information and managing projects
• Upgrade data network equipment to the latest stable patch releases on regular basis
• Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
• Keep close communication with customers via email and phone for initial requirement capture.
• Perform helpdesk hotline support (if required)
  
  

• University graduate in Computer Science or Information Technology related disciplines
• Minimum 5 years relevant experience in infrastructure administration and support, preferably in financial institution
• Familiar with the following platforms / systems : LAN & WAN, Telephony Systems, Network Monitoring Tools and Security Products (e.g. Cisco routers, Cisco/Huawei switches, Avaya PABX, WFO, Checkpoint/Juniper/Cisco Firewalls/F5 Load Balancer)
• Experience to support VDI or Huawei SDN is an advantage
• Self-initiated to deliver excellent services
• Ability to work independently and under pressure with integrity
• Positive attitude with high sense of responsibility and can-do spirits
• Good analytical & communication skills
  
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function Finance and Information Technology
• Industries Banking

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Wan Chai District, Hong Kong SAR 3 months ago

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4 days ago Be among the first 25 applicants

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iSoftStone is seeking a Network Infrastructure Service Engineer to join our team in Hong Kong!

Responsibilities:

• System support and enhancement
• Maintenance of firewall equipment

Qualifications:

Experience in network and security infrastructure technical support in at least two of the following areas:

• Programming/Scripts language i.e. shell scripts, Python
• Automation: Shellscript, Ansible, Robotic Process Automation Tools
• System support and enhancement
• Network routers and Layer 2/3 switches
• Network firewall appliances
• WAF, IPS, Load balancer, Global Traffic Manager
• Network monitoring: PRTG, ELK and ongoing support
• Network scripting

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at iSoftStone by 2x

Get notified about new Network Services Engineer jobs in Kowloon, Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Vice President, Network Infrastructure role at Chong Hing Bank Limited

Continue with Google Continue with Google

1 week ago Be among the first 25 applicants

Join to apply for the Vice President, Network Infrastructure role at Chong Hing Bank Limited

Get AI-powered advice on this job and more exclusive features.

Continue with Google Continue with Google

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Founded in 1948, Chong Hing Bank is a well-established commercial bank in Hong Kong with a network of more than 40 branches and sub-branches. The Bank became a member of Yuexiu Group, one of the largest state-owned enterprises in Guangzhou, in 2014. In recent years, the Bank has been actively expanding its business in Hong Kong, Macau and Mainland China. To cope with the Bank's rapid growth, we are now inviting high calibre candidates to join us and develop successful careers with us.
Responsibilities

• Perform 7 x 24 support, administration and implementation on IT network (data & voice) and security systems of the bank according to defined policies, processes and procedures
• Follow change control procedure to execute the network change but not limited to configure routing and switching equipment, hosted IP voice services and firewalls in a timely manner
• Implement new solutions and improve resilience of the current environment
• Secure network systems according to IT security policy
• Participate in project management implementation process
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with Network Team Lead on network optimization
• Undertake data network fault investigations in local and wide area environments
• Report network operational status by gathering and prioritizing information and managing projects
• Upgrade data network equipment to the latest stable patch releases on regular basis
• Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
• Keep close communication with customers via email and phone for initial requirement capture.
• Perform helpdesk hotline support (if required)
  

• University graduate in Computer Science or Information Technology related disciplines
• Minimum 5 years relevant experience in infrastructure administration and support, preferably in financial institution
• Familiar with the following platforms / systems : LAN & WAN, Telephony Systems, Network Monitoring Tools and Security Products (e.g. Cisco routers, Cisco/Huawei switches, Avaya PABX, WFO, Checkpoint/Juniper/Cisco Firewalls/F5 Load Balancer)
• Experience to support VDI or Huawei SDN is an advantage
• Self-initiated to deliver excellent services
• Ability to work independently and under pressure with integrity
• Positive attitude with high sense of responsibility and can-do spirits
• Good analytical & communication skills
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function Finance and Information Technology
• Industries Banking

Referrals increase your chances of interviewing at Chong Hing Bank Limited by 2x

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Wan Chai District, Hong Kong SAR 3 months ago

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1 month ago Be among the first 25 applicants

• Work as Network Consultant to work on Network infrastructure projects;
• Manage team for solution deployments;
• Handle Network infrastructure migrations;
• Work closely with Project Managers;
  
  

• Work as Network Consultant to work on Network infrastructure projects;
• Manage team for solution deployments;
• Handle Network infrastructure migrations;
• Work closely with Project Managers;
  
  

• Degree or above in Computer Science or IT related disciplines;
• 6 years or above experience in network infrastructure / security / wireless LAN infrastructure;
• Network experience on Cisco / Juniper / Huawei / H3C / Ruckus / HPE / Fortinet products;
• Hands-on experience on Cisco / Juniper / Huawei / HPE is preferred;
• Cisco CCIE / Huawei HCIE Level or equivalent is preferred;
• Security and WLAN experience may also be considered;
• Able to work independently;
• Good command in both spoken English and Chinese;
• Candidates with more experience may be considered as Senior Network Consultant

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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Get notified about new Network Consultant jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥7,000.00-CN¥0,000.00 2 years ago

Shenzhen, Guangdong, China CN 5,000.00-CN 0,000.00 1 year ago

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 month ago Be among the first 25 applicants

• Work as Network Consultant to work on Network infrastructure projects;
• Manage team for solution deployments;
• Handle Network infrastructure migrations;
• Work closely with Project Managers;
  

• Work as Network Consultant to work on Network infrastructure projects;
• Manage team for solution deployments;
• Handle Network infrastructure migrations;
• Work closely with Project Managers;
  

• Degree or above in Computer Science or IT related disciplines;
• 6 years or above experience in network infrastructure / security / wireless LAN infrastructure;
• Network experience on Cisco / Juniper / Huawei / H3C / Ruckus / HPE / Fortinet products;
• Hands-on experience on Cisco / Juniper / Huawei / HPE is preferred;
• Cisco CCIE / Huawei HCIE Level or equivalent is preferred;
• Security and WLAN experience may also be considered;
• Able to work independently;
• Good command in both spoken English and Chinese;
• Candidates with more experience may be considered as Senior Network Consultant

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at nextRoles by 2x

Get notified about new Network Consultant jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥7,000.00-CN¥0,000.00 2 years ago

Shenzhen, Guangdong, China CN 5,000.00-CN 0,000.00 1 year ago

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.