64 Insights Manager jobs in Hong Kong

Join to apply for the Senior Market Insights Manager role at Abbott

2 days ago Be among the first 25 applicants

Join to apply for the Senior Market Insights Manager role at Abbott

Job Summary
Manage research activities to provide accurate and timely market and competitor information for strategic and operational decisions.

Job Summary
Manage research activities to provide accurate and timely market and competitor information for strategic and operational decisions.
Job Responsibilities

• Provide market insights and recommendations to Abbott HK commercial team for long and short term decision making, specifically consumer segmentation, brand positioning, new product development, go-to-market strategy including TVC development and validation, pricing, shopper insights, in-store display optimization, brand KPI setting and monitoring etc.
• Report market and industry dynamics to Global, regional and local team, including macro environment, demographics, consumer behavior pattern and preferences, in HK and China, that will have both long and short term business implications to businesses
• Lead category market size and share forecasting (12- 24 months), with inputs from cross-functions
• Spear-head both ad-hoc and planned consumer research planning, execution and results implementation, and make objective commercial recommendations and/or suggestions for HK Abbott commercial team
• Support commercial team to optimize business potentials by executing research for making marketing claims
• Work closely across Consumer Insight team in China and Cross Boarder, also with cross functions in HK Abbott (marketing/sales/CRM/Professional sales/finance)
  

• Bachelor’s Degree in Consumer insight or Marketing research background preferred
• Minimal 8 years working experience in Consumer market research, advertising, and/or marketing experience. Cross-functional experience preferred. Consumer Products Goods or Health Products experience desirable.
• Energetic with strong communication skills with peers especially with senior leaders
• Good people management skills especially with cross functional alignment
• Analytical and attention to details
• Good command in English, Mandarin and Cantonese
• Proficiency in PC applications on Excel and PowerPoint

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing
• Industries Hospitals and Health Care

Referrals increase your chances of interviewing at Abbott by 2x

Get notified about new Market Insights Manager jobs in Hong Kong, Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Description

At Nielsen IQ, our obsession in helping our clients to grow through comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us.

Job Description

At Nielsen IQ, our obsession in helping our clients to grow through comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us.

Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies.

Working in this role, you will play a key role in the provision of strategic insight to our clients in the delivery of consumer research services by having a good understanding of their business issues and developing relevant consumer research solutions including integration across Nielsen’s IQ business units while building and maintaining strong client relationships.

Responsibilities

• Responsible for development of current client base and supporting the sales team in delivering sales target
• Work together with Business Development colleagues and independently identifying and addressing client’s business issue or project brief, proposing the right & relevant solution (i.e. type of consumer study, data collection approach, timeline and investment). This includes developing & presenting the proposed solution to clients
• Take lead on client engagement and maintain a relationship with the client with the aim to become a trusted advisor, thus gaining more business opportunities
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key objectives
• Demonstrate willingness and ability to think about client’s business and take concrete steps towards building knowledge about a key industry vertical OR Solution
• Manage a small team of researchers to coach and mentor both direct and indirect reports, developing & strengthening their competency skills
• Execute and deliver the project (end-to-end, from questionnaire development to reporting/analysis & verbal presentation) at the most efficient way without impact on the quality of your delivery
  
  

• Bachelor’s Degree or equivalent, Master’s Degree desirable with 6+ years’ experience in a consumer research environment
• Well versed with Quantitative research, analytical, interpersonal and problem solving skills
• Excellent client management and relationship building skills and ability to converse with mid-level stakeholders in client organization
• Proficient in Microsoft Excel & PowerPoint and/ or Google Spreadsheet & Slides
• Ability to draw insights and good story telling skills
• Good experience in market research project management, including liaison with internal operation teams
• Excellent in both spoken and written English and local language Chinese to manage local clients
  
  

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Consulting
• Industries Market Research

Referrals increase your chances of interviewing at NielsenIQ by 2x

Get notified about new Consumer Insights Manager jobs in Kowloon, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 3 days ago

Kwun Tong District, Hong Kong SAR 5 months ago

Kwun Tong District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 2 days ago

Kowloon City District, Hong Kong SAR 1 week ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 5 months ago

Kwun Tong District, Hong Kong SAR 18 hours ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Description
At Nielsen IQ, our obsession in helping our clients to grow through comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us.

Job Description
At Nielsen IQ, our obsession in helping our clients to grow through comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us.
Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies.
Working in this role, you will play a key role in the provision of strategic insight to our clients in the delivery of consumer research services by having a good understanding of their business issues and developing relevant consumer research solutions including integration across Nielsen’s IQ business units while building and maintaining strong client relationships.
Responsibilities

• Responsible for development of current client base and supporting the sales team in delivering sales target
• Work together with Business Development colleagues and independently identifying and addressing client’s business issue or project brief, proposing the right & relevant solution (i.e. type of consumer study, data collection approach, timeline and investment). This includes developing & presenting the proposed solution to clients
• Take lead on client engagement and maintain a relationship with the client with the aim to become a trusted advisor, thus gaining more business opportunities
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key objectives
• Demonstrate willingness and ability to think about client’s business and take concrete steps towards building knowledge about a key industry vertical OR Solution
• Manage a small team of researchers to coach and mentor both direct and indirect reports, developing & strengthening their competency skills
• Execute and deliver the project (end-to-end, from questionnaire development to reporting/analysis & verbal presentation) at the most efficient way without impact on the quality of your delivery
  

• Bachelor’s Degree or equivalent, Master’s Degree desirable with 6+ years’ experience in a consumer research environment
• Well versed with Quantitative research, analytical, interpersonal and problem solving skills
• Excellent client management and relationship building skills and ability to converse with mid-level stakeholders in client organization
• Proficient in Microsoft Excel & PowerPoint and/ or Google Spreadsheet & Slides
• Ability to draw insights and good story telling skills
• Good experience in market research project management, including liaison with internal operation teams
• Excellent in both spoken and written English and local language Chinese to manage local clients
  

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Consulting
• Industries Market Research

Referrals increase your chances of interviewing at NielsenIQ by 2x

Get notified about new Consumer Insights Manager jobs in Kowloon, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 3 days ago

Kwun Tong District, Hong Kong SAR 5 months ago

Kwun Tong District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 2 days ago

Kowloon City District, Hong Kong SAR 1 week ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 5 months ago

Kwun Tong District, Hong Kong SAR 18 hours ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Claims Technical Analytics Manager role at AXA Hong Kong and Macau

1 week ago Be among the first 25 applicants

Join to apply for the Claims Technical Analytics Manager role at AXA Hong Kong and Macau

• Collaboration with Claims Technical Teams: Work alongside with the fraud investigation team to provide data insights that support investigations.
• Assist to identify, investigate, and analyze potential fraudulent life & health claims and activities
• Data Collection and Management: Gather and maintain comprehensive datasets related to life and health claims, ensuring data integrity and accuracy for analysis
• Data Analysis: Use statistical methods and data analytics tools to analyze claims data, identifying trends, patterns, and anomalies that can inform decision-making. Conduct statistical analyses to detect patterns indicative of fraud, waste, and abuse (FWA)
• Performance Metrics Development: Establish key performance indicators (KPIs) and metrics to evaluate the efficiency and effectiveness of the claims process, using data to drive improvements
• Predictive Analytics: Implement predictive modeling techniques to anticipate potential claims issues and outcomes, aiding in risk assessment and resource allocation
• Reporting and Visualization: Create dashboards and prepare detailed reports summarizing findings from data analyses, highlighting trends, anomalies, and areas of concern
• Process improvement: Work with IT and data science teams to develop and implement data-driven solutions for claims processing, including automation and machine learning applications.
• Stakeholder Communication: Present findings and insights to management and other stakeholders, translating complex data into actionable recommendations for claims strategy and operations.
• Training and Knowledge Sharing: Provide training and resources to claims staff on data analytics tools and techniques, fostering a data-driven culture within the claims department.
• Regulatory Compliance Monitoring: Use data to monitor compliance with industry regulations and internal policies related to claims handling, identifying areas for improvement.
• Assist to handle life & health claims and appeal cases
• Participate in assigned projects
  

• Collaboration with Claims Technical Teams: Work alongside with the fraud investigation team to provide data insights that support investigations.
• Assist to identify, investigate, and analyze potential fraudulent life & health claims and activities
• Data Collection and Management: Gather and maintain comprehensive datasets related to life and health claims, ensuring data integrity and accuracy for analysis
• Data Analysis: Use statistical methods and data analytics tools to analyze claims data, identifying trends, patterns, and anomalies that can inform decision-making. Conduct statistical analyses to detect patterns indicative of fraud, waste, and abuse (FWA)
• Performance Metrics Development: Establish key performance indicators (KPIs) and metrics to evaluate the efficiency and effectiveness of the claims process, using data to drive improvements
• Predictive Analytics: Implement predictive modeling techniques to anticipate potential claims issues and outcomes, aiding in risk assessment and resource allocation
• Reporting and Visualization: Create dashboards and prepare detailed reports summarizing findings from data analyses, highlighting trends, anomalies, and areas of concern
• Process improvement: Work with IT and data science teams to develop and implement data-driven solutions for claims processing, including automation and machine learning applications.
• Stakeholder Communication: Present findings and insights to management and other stakeholders, translating complex data into actionable recommendations for claims strategy and operations.
• Training and Knowledge Sharing: Provide training and resources to claims staff on data analytics tools and techniques, fostering a data-driven culture within the claims department.
• Regulatory Compliance Monitoring: Use data to monitor compliance with industry regulations and internal policies related to claims handling, identifying areas for improvement.
• Assist to handle life & health claims and appeal cases
• Participate in assigned projects
  

• A bachelor’s degree in a relevant field such as finance, insurance, risk management, data science, statistics, or engineering. A master’s degree or professional certifications (e.g., CPCU, AIC, or other relevant qualifications) may be advantageous.
• At least 3 years’ experience in claims processing, management, or technical roles within the insurance industry, particularly in life and health claims.
• Familiarity with fraudulent and wasteful activities within claims, including experience in detection, investigation, and prevention.
• Proficiency in data analysis tools and programming languages (e.g., Excel, SQL, Python, R) and experience with data visualization software (e.g., Tableau, Power BI).
• Strong analytical and problem-solving abilities to interpret complex data sets and derive actionable insights.
• Understanding of industry regulations, compliance standards, and best practices related to claims management.
• Relevant certifications in data analytics or insurance (e.g., Certified Analytics Professional, Associate in Claims) can enhance credibility.
• Strong communication, leadership, and interpersonal skills to effectively manage teams and interact with various stakeholders.
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Get notified about new Analytics Manager jobs in Hong Kong, Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 2 months ago

Sha Tin District, Hong Kong SAR 5 days ago

Wan Chai District, Hong Kong SAR 2 months ago

Sha Tin District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Claims Technical Analytics Manager role at AXA Hong Kong and Macau

1 week ago Be among the first 25 applicants

Join to apply for the Claims Technical Analytics Manager role at AXA Hong Kong and Macau

• Collaboration with Claims Technical Teams: Work alongside with the fraud investigation team to provide data insights that support investigations.
• Assist to identify, investigate, and analyze potential fraudulent life & health claims and activities
• Data Collection and Management: Gather and maintain comprehensive datasets related to life and health claims, ensuring data integrity and accuracy for analysis
• Data Analysis: Use statistical methods and data analytics tools to analyze claims data, identifying trends, patterns, and anomalies that can inform decision-making. Conduct statistical analyses to detect patterns indicative of fraud, waste, and abuse (FWA)
• Performance Metrics Development: Establish key performance indicators (KPIs) and metrics to evaluate the efficiency and effectiveness of the claims process, using data to drive improvements
• Predictive Analytics: Implement predictive modeling techniques to anticipate potential claims issues and outcomes, aiding in risk assessment and resource allocation
• Reporting and Visualization: Create dashboards and prepare detailed reports summarizing findings from data analyses, highlighting trends, anomalies, and areas of concern
• Process improvement: Work with IT and data science teams to develop and implement data-driven solutions for claims processing, including automation and machine learning applications.
• Stakeholder Communication: Present findings and insights to management and other stakeholders, translating complex data into actionable recommendations for claims strategy and operations.
• Training and Knowledge Sharing: Provide training and resources to claims staff on data analytics tools and techniques, fostering a data-driven culture within the claims department.
• Regulatory Compliance Monitoring: Use data to monitor compliance with industry regulations and internal policies related to claims handling, identifying areas for improvement.
• Assist to handle life & health claims and appeal cases
• Participate in assigned projects
  

• Collaboration with Claims Technical Teams: Work alongside with the fraud investigation team to provide data insights that support investigations.
• Assist to identify, investigate, and analyze potential fraudulent life & health claims and activities
• Data Collection and Management: Gather and maintain comprehensive datasets related to life and health claims, ensuring data integrity and accuracy for analysis
• Data Analysis: Use statistical methods and data analytics tools to analyze claims data, identifying trends, patterns, and anomalies that can inform decision-making. Conduct statistical analyses to detect patterns indicative of fraud, waste, and abuse (FWA)
• Performance Metrics Development: Establish key performance indicators (KPIs) and metrics to evaluate the efficiency and effectiveness of the claims process, using data to drive improvements
• Predictive Analytics: Implement predictive modeling techniques to anticipate potential claims issues and outcomes, aiding in risk assessment and resource allocation
• Reporting and Visualization: Create dashboards and prepare detailed reports summarizing findings from data analyses, highlighting trends, anomalies, and areas of concern
• Process improvement: Work with IT and data science teams to develop and implement data-driven solutions for claims processing, including automation and machine learning applications.
• Stakeholder Communication: Present findings and insights to management and other stakeholders, translating complex data into actionable recommendations for claims strategy and operations.
• Training and Knowledge Sharing: Provide training and resources to claims staff on data analytics tools and techniques, fostering a data-driven culture within the claims department.
• Regulatory Compliance Monitoring: Use data to monitor compliance with industry regulations and internal policies related to claims handling, identifying areas for improvement.
• Assist to handle life & health claims and appeal cases
• Participate in assigned projects
  

• A bachelor’s degree in a relevant field such as finance, insurance, risk management, data science, statistics, or engineering. A master’s degree or professional certifications (e.g., CPCU, AIC, or other relevant qualifications) may be advantageous.
• At least 3 years’ experience in claims processing, management, or technical roles within the insurance industry, particularly in life and health claims.
• Familiarity with fraudulent and wasteful activities within claims, including experience in detection, investigation, and prevention.
• Proficiency in data analysis tools and programming languages (e.g., Excel, SQL, Python, R) and experience with data visualization software (e.g., Tableau, Power BI).
• Strong analytical and problem-solving abilities to interpret complex data sets and derive actionable insights.
• Understanding of industry regulations, compliance standards, and best practices related to claims management.
• Relevant certifications in data analytics or insurance (e.g., Certified Analytics Professional, Associate in Claims) can enhance credibility.
• Strong communication, leadership, and interpersonal skills to effectively manage teams and interact with various stakeholders.
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Get notified about new Analytics Manager jobs in Hong Kong, Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 2 months ago

Sha Tin District, Hong Kong SAR 5 days ago

Wan Chai District, Hong Kong SAR 2 months ago

Sha Tin District, Hong Kong SAR 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Responsibilities:

• Analyze customer and distribution channel data to identify growth opportunities (acquisition, cross-selling, retention, etc.).
• Partner with business teams to define analytics needs and deliver insights for decision-making.
• Support marketing campaigns with data-driven targeting, opportunity sizing, and lead generation.
• Measure campaign effectiveness and suggest improvements; explore new techniques for automation and optimization.
• Build and maintain dashboards to track campaign performance and customer/agent behavior.
• Work with IT to ensure secure, scalable, and integrated data solutions.
• Explore structured/unstructured data to enhance channel analytics and behavioral insights.
• Develop machine learning models (supervised/unsupervised) to improve analytics effectiveness.

• Bachelor's degree holder
• 8-10 years in data analytics, with 6-8 years in insurance sector.
• Hands-on experience in large-scale analytics projects.
• Proficient in Python & SQL; knowledge of machine learning is a plus.
• Experience in segmentation, predictive modeling, and analytics strategy.
• Skilled in stakeholder management, problem-solving, and driving results.
• Ability to lead projects independently with strong execution focus.
• Excellent presentation and communication skills (English & Chinese).

1 day ago Be among the first 25 applicants

Job Description

At Nielsen IQ, our obsession in helping our clients to grow through comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us.

Job Description

At Nielsen IQ, our obsession in helping our clients to grow through comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us.

Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies.

Working in this role, you will play a key role in the provision of strategic insight to our clients in the delivery of consumer research services by having a good understanding of their business issues and developing relevant consumer research solutions including integration across Nielsen’s IQ business units while building and maintaining strong client relationships.

Responsibilities

• Responsible for development of current client base and supporting the sales team in delivering sales target
• Work together with Business Development colleagues and independently identifying and addressing client’s business issue or project brief, proposing the right & relevant solution (i.e. type of consumer study, data collection approach, timeline and investment). This includes developing & presenting the proposed solution to clients
• Take lead on client engagement and maintain a relationship with the client with the aim to become a trusted advisor, thus gaining more business opportunities
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key objectives
• Demonstrate willingness and ability to think about client’s business and take concrete steps towards building knowledge about a key industry vertical OR Solution
• Manage a small team of researchers to coach and mentor both direct and indirect reports, developing & strengthening their competency skills
• Execute and deliver the project (end-to-end, from questionnaire development to reporting/analysis & verbal presentation) at the most efficient way without impact on the quality of your delivery
  
  

• Bachelor’s Degree or equivalent, Master’s Degree desirable with 4+ years’ experience in a consumer research environment
• Well versed with Quantitative research, analytical, interpersonal and problem solving skills
• Excellent client management and relationship building skills and ability to converse with mid-level stakeholders in client organization
• Proficient in Microsoft Excel & PowerPoint and/ or Google Spreadsheet & Slides
• Ability to draw insights and good story telling skills
• Good experience in market research project management, including liaison with internal operation teams
• Proficient in both spoken and written English, as well as Cantonese and Mandarin, to effectively manage local clients
  
  

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Analyst
• Industries Market Research

Referrals increase your chances of interviewing at NielsenIQ by 2x

Get notified about new Consumer Insights Manager jobs in Kowloon, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 6 days ago

Kowloon, Hong Kong SAR HK$30,000.00-HK$34,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

Job Description
At Nielsen IQ, our obsession in helping our clients to grow through comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us.

Job Description
At Nielsen IQ, our obsession in helping our clients to grow through comprehensive understanding of consumer behavior leveraging on the ongoing innovation in technology is what motivates us.
Our work helps our clients set growth strategies and determines what products or services you ultimately see in the market and how our clients drive their marketing and trade strategies.
Working in this role, you will play a key role in the provision of strategic insight to our clients in the delivery of consumer research services by having a good understanding of their business issues and developing relevant consumer research solutions including integration across Nielsen’s IQ business units while building and maintaining strong client relationships.
Responsibilities

• Responsible for development of current client base and supporting the sales team in delivering sales target
• Work together with Business Development colleagues and independently identifying and addressing client’s business issue or project brief, proposing the right & relevant solution (i.e. type of consumer study, data collection approach, timeline and investment). This includes developing & presenting the proposed solution to clients
• Take lead on client engagement and maintain a relationship with the client with the aim to become a trusted advisor, thus gaining more business opportunities
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key objectives
• Demonstrate willingness and ability to think about client’s business and take concrete steps towards building knowledge about a key industry vertical OR Solution
• Manage a small team of researchers to coach and mentor both direct and indirect reports, developing & strengthening their competency skills
• Execute and deliver the project (end-to-end, from questionnaire development to reporting/analysis & verbal presentation) at the most efficient way without impact on the quality of your delivery
  

• Bachelor’s Degree or equivalent, Master’s Degree desirable with 4+ years’ experience in a consumer research environment
• Well versed with Quantitative research, analytical, interpersonal and problem solving skills
• Excellent client management and relationship building skills and ability to converse with mid-level stakeholders in client organization
• Proficient in Microsoft Excel & PowerPoint and/ or Google Spreadsheet & Slides
• Ability to draw insights and good story telling skills
• Good experience in market research project management, including liaison with internal operation teams
• Proficient in both spoken and written English, as well as Cantonese and Mandarin, to effectively manage local clients
  

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Analyst
• Industries Market Research

Referrals increase your chances of interviewing at NielsenIQ by 2x

Get notified about new Consumer Insights Manager jobs in Kowloon, Hong Kong SAR .

Kowloon City District, Hong Kong SAR 6 days ago

Kowloon, Hong Kong SAR HK$30,000.00-HK$34,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Assistant Manager, Customer Analytics and Insights role at AXA Hong Kong and Macau

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager, Customer Analytics and Insights role at AXA Hong Kong and Macau

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from AXA Hong Kong and Macau

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits ( , Culture ( & Career Development (

Responsibilities:

Customer Strategy and Analytics:

• Support the development and implementation of customer strategies aligned with business goals, translating business questions into quantitative analyses to guide decision-making.
• Conduct in-depth customer analysis to understand customer profiles, behaviors and trends, generating actionable insights to identify opportunities for customer growth and retention.
• Evaluate customer campaign performance by analysing key metrics and customer responses, providing business insights to improve campaign effectiveness and support test-and-learn initiatives.
• Perform ad hoc data analyses and support related projects as required.

Power BI Dashboard Development and Monitoring:

• Define relevant KPIs and key metrics for Customer Dashboard and CRM Dashboard to measure business performance and progress.
• Design, develop, maintain and enhance dashboards to track key customer metrics and CRM campaign performance, enabling informed decision-making and strategic planning.

CRM Campaign Targeting:

• Collaborate with business stakeholders to refine customer segmentation and targeting criteria for CRM campaigns.
• Identify opportunities to expand the CRM reach and improve campaign targeting strategies.
• Support in data extraction and preparation for CRM campaign targeting efforts.

Fostering a Data-Driven Environment and AI Adoption:

• Provide data support to promote a data-driven culture within Marketing department for the purpose of deriving business insights.
• Stay updated, explore and recommend AI and emerging technologies for CRM and data analytics.

Qualifications:

• Degree in Data Analytics, Computer Science, Mathematics, Statistics or related subjects
• 5 years of relevant work experience, preferably in financial services or consulting firms focusing on CRM, data and analytics
• Proven experience with data visualization tools (e.g. Power BI, Tableau, etc.) and data mining tools (e.g. SQL, Python, etc.)
• Strong analytical and problem-solving skills, with the ability to communicate insights effectively to business stakeholders
• Attention to detail, self-motivated, proactive, and with a positive attitude
• Experience with Databricks and Salesforce Marketing Cloud is a plus
• Good command of English, Cantonese and preferably Mandarin

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing
• Industries Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Wan Chai District, Hong Kong SAR 4 months ago

Yuen Long District, Hong Kong SAR 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.