19 Insurance Claims jobs in Hong Kong

Join to apply for the Claims Specialist - Financial Services and Professions Group role at Aon

17 hours ago Be among the first 25 applicants

Join to apply for the Claims Specialist - Financial Services and Professions Group role at Aon

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We’re hiring!

We’re hiring!
Aon is currently recruiting a Claims Specialist - Financial Services and Professions Group to join our team in Hong Kong.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What The Day Will Look Like

• Management of special lines claims (including financial lines, PI, D&O, Crime, Cyber, IMI)
• Providing expert advice to brokers and claims handlers on reporting procedures
• Analysing and reviewing coverage issues
• Conducting claims reviews
• Acting as a focal point and support to advocate for contentious, or serious losses
• Providing Litigation support to clients to facilitate the settlement of claims
• Support colleagues in delivering Aon’s claims services to existing and potential clients, including participating in presentations
• Creating/improving library of claims case studies and success stories
• Analysis of claims data
• Providing training to colleagues and junior team members
  

• University graduate with equivalent experience, a minimum 5 years working experience in special lines claims management is highly preferred
• IIQE qualified or holder of ACII or ANZIIF (Associate) will be added advantage
• Claims handling experience in insurer or insurance broking firm
• Team work is essential whilst being proactive and working independently
• Must be able to understand and interpret policy wordings precisely and apply the same to real claim cases
• Results oriented, self-motivated, and accountable on assigned task
• Good command of written and spoken English and Chinese
• Good computer skills including MS Word, Excel, PowerPoint
  

• Seniority level Associate

• Employment type Full-time

• Job function General Business and Consulting

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Wan Chai District, Hong Kong SAR 11 months ago

Hong Kong SAR HK$12,000.00-HK$3,999.00 4 months ago

Hong Kong SAR HK 8,067.50-HK 8,067.50 1 day ago

Hong Kong SAR HK 16,000.00-HK 17,999.00 1 week ago

Hong Kong SAR HK 12,000.00-HK 13,999.00 1 week ago

Wan Chai District, Hong Kong SAR 6 days ago

Wan Chai District, Hong Kong SAR 2 days ago

Wan Chai District, Hong Kong SAR 6 days ago

Hong Kong SAR HK 16,135.00-HK 16,135.00 6 days ago

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Our client, a leading investment management firm, is looking for a Senior Quantitative Analyst for their rapidly growing Middle Office Analytics team. In this role, you will play a critical part in helping them understand and manage their investment portfolio

Responsibilities:

• Analyze investment returns to identify key drivers and create models that show how performance is impacted by asset allocation and security selection
• Design and refine the frameworks used for making both long-term and short-term decisions about the investment mix, ensuring they align with the firm's goals and risk tolerance
• Assess various risks to the portfolio, including market, credit, and liquidity risks. This involves forecasting future exposures and evaluating past ones, as well as collaborating with risk teams to integrate these insights into the investment strategies

Requirements:

• Extensive experience working with general account assets within the insurance industry
• A proven track record in performance analysis & attribution, and risk management
• Strong analytical skills with a knack for translating complex data into actionable insights
• Experience in Strategic and Tactical Asset allocation (SAA & TAA) measurement would be an advantage
• Bachelor's degree or above in actuarial science, financial engineering, mathematics, or related fields
• Fluent verbal and written English
• Interest in working within a startup culture, building new things from scratch

If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Saswiko KJ at and put Senior MO Quant Analyst, Insurance Investments - Fast-growing Investment Management in the subject header.

Data provided is for recruitment purposes only.

___

Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results.

Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations.

To see all our open jobs please reach out to us at (EA License #79256)

We are also seeking top-calibre candidates for the following exciting roles:

1) Data Transformation Business Analyst - Leading Insurance Group

2) Assistant Manager, Incident Management - Leading Insurance Company

3) Senior Java Developer - Leading Investment Bank

6 days ago Be among the first 25 applicants

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We are seeking a motivated and detail-oriented Insurance Operations Analyst with at least 2 years of experience in operations, business processes management, and claims cycle management. This role is critical to ensuring smooth operations within our insurance business, optimizing workflow efficiency, and delivering exceptional service to our customers.

The successful candidate will play a key role in participating throughout the insurance sales cycle, supporting different stakeholders and streamlining business processes, and supporting day-to-day operations within the business.

Key Responsibilities

Insurance Operations

• Manage operational workflows for insurance processes, ensuring timely and accurate execution.
• Assist in onboarding new policies, endorsements, and renewals in compliance with regulatory and internal standards.
• Maintain and update policy records, databases, and documentation.
• Collaborate with cross-functional teams to ensure smooth operations and resolve any operational bottlenecks.

Business Process Optimization

• Identify and suggest improvements to existing business processes to enhance operational efficiency and reduce turnaround times.
• Support automation initiatives and system enhancements to streamline insurance operations.
• Monitor performance metrics and ensure compliance with standard operating procedures (SOPs).

Claims Administration

• Oversee the end-to-end claims management process, ensuring timely investigation and resolution.
• Liaise with internal teams, clients, and external stakeholders (e.g., insurers, adjusters) to handle claims efficiently.
• Analyze and report on claims trends and provide recommendations for process improvement.

Requirements

Experience and Skills

• At least 2 years of professional experience in operations, business processes management.
• Strong understanding of insurance products, claims processes, and operational workflows.
• Excellent analytical and problem-solving skills with attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in Chinese language and other business tools (e.g., MS Office Suite).
• Experience in insurance sector will be an advantage
• Knowledge of regulatory requirements and industry best practices is a plus.

Education

• Bachelor’s degree in Business Administration, Insurance, or related field (or equivalent experience).

Why Join Us?

• A collaborative and inclusive work environment.
• Opportunities for professional growth and development.
• Work alongside experienced professionals in the insurance industry.
• Competitive salary and benefits package.

How to Apply

If you meet the requirements and are looking to accelerate your career in insurance operations, we’d love to hear from you! Please send your updated resume and a brief cover letter to by 20 July 2025.

We are processing applications on a rolling basis, so early applications are encouraged.

Note: Only shortlisted candidates will be contacted.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology

Referrals increase your chances of interviewing at FDM Group by 2x

Central & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 3 days ago

Wan Chai District, Hong Kong SAR HK$25,000.00-HK$5,000.00 4 weeks ago

Central & Western District, Hong Kong SAR 3 days ago

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6 days ago Be among the first 25 applicants

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We are seeking a motivated and detail-oriented Insurance Operations Analyst with at least 2 years of experience in operations, business processes management, and claims cycle management. This role is critical to ensuring smooth operations within our insurance business, optimizing workflow efficiency, and delivering exceptional service to our customers.

The successful candidate will play a key role in participating throughout the insurance sales cycle, supporting different stakeholders and streamlining business processes, and supporting day-to-day operations within the business.

Key Responsibilities

Insurance Operations

• Manage operational workflows for insurance processes, ensuring timely and accurate execution.
• Assist in onboarding new policies, endorsements, and renewals in compliance with regulatory and internal standards.
• Maintain and update policy records, databases, and documentation.
• Collaborate with cross-functional teams to ensure smooth operations and resolve any operational bottlenecks.

Business Process Optimization

• Identify and suggest improvements to existing business processes to enhance operational efficiency and reduce turnaround times.
• Support automation initiatives and system enhancements to streamline insurance operations.
• Monitor performance metrics and ensure compliance with standard operating procedures (SOPs).

Claims Administration

• Oversee the end-to-end claims management process, ensuring timely investigation and resolution.
• Liaise with internal teams, clients, and external stakeholders (e.g., insurers, adjusters) to handle claims efficiently.
• Analyze and report on claims trends and provide recommendations for process improvement.

Requirements

Experience and Skills

• At least 2 years of professional experience in operations, business processes management.
• Strong understanding of insurance products, claims processes, and operational workflows.
• Excellent analytical and problem-solving skills with attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in Chinese language and other business tools (e.g., MS Office Suite).
• Experience in insurance sector will be an advantage
• Knowledge of regulatory requirements and industry best practices is a plus.

Education

• Bachelor’s degree in Business Administration, Insurance, or related field (or equivalent experience).

Why Join Us?

• A collaborative and inclusive work environment.
• Opportunities for professional growth and development.
• Work alongside experienced professionals in the insurance industry.
• Competitive salary and benefits package.

How to Apply

If you meet the requirements and are looking to accelerate your career in insurance operations, we’d love to hear from you! Please send your updated resume and a brief cover letter to by 20 July 2025.

We are processing applications on a rolling basis, so early applications are encouraged.

Note: Only shortlisted candidates will be contacted.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology

Referrals increase your chances of interviewing at FDM Group by 2x

Central & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 3 days ago

Wan Chai District, Hong Kong SAR HK$25,000.00-HK$5,000.00 4 weeks ago

Central & Western District, Hong Kong SAR 3 days ago

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Join to apply for the Business Analyst (Insurance) | 3 months role at Ploy

2 days ago Be among the first 25 applicants

Join to apply for the Business Analyst (Insurance) | 3 months role at Ploy

Business Analyst, Insurance

Location: Hong Kong
Job Type: 3 months Contract
Industry: Consulting
Salary: HKD 35,000/month

Job Overview:
Our client is seeking experienced Business Analysts with expertise in life insurance and core policy administration to support process documentation efforts. The role involves gathering business requirements, collaborating with stakeholders across various insurance departments, and developing an insurance reference architecture and service catalog for consumption.

Key Responsibilities:

• Collaborate closely with business stakeholders to gather inputs and develop an insurance service catalog. Document the as-is insurance process architecture, process models, and controls.
• Create clear, concise documentation detailing process steps, requirements, and user stories or functional specifications for core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, Billing & Collection.
• Prepare and maintain documentation, including business requirements, functional specifications, user stories, and data dictionaries.
• Identify process gaps, pain points, and areas for improvement in processes and systems, aiming to enhance operational efficiency within the insurance domain.
• Provide regular project status updates, clearly communicate requirements, and effectively manage stakeholder expectations.

Knowledge/Experience:

• At least 5 years experience in insurance process engineering and transformation projects as Business Analyst or Consultant.
• Strong understanding of core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, Billing & Collection.
• Experience working in Agile methodologies, with proficiency in project tracking tools (e.g., JIRA, Confluence, Redmine) and wireframing tools (e.g., Figma).
• Excellent communication, stakeholder management, and analytical skills.
• Proficiency in both English and Cantonese, will liaise with Cantonese speaking stakeholders.

Qualifications:

• Bachelor's degree in Business Administration, Information Technology, Insurance, or a related field.
• Relevant certifications in business analysis, insurance, or related domains is a plus.

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Information Technology
• Industries Insurance

Referrals increase your chances of interviewing at Ploy by 2x

Central & Western District, Hong Kong SAR 6 days ago

Sha Tin District, Hong Kong SAR 4 days ago

Wan Chai District, Hong Kong SAR 1 week ago

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Join to apply for the Business Analyst (Insurance) | 3 months role at Ploy

2 days ago Be among the first 25 applicants

Join to apply for the Business Analyst (Insurance) | 3 months role at Ploy

Business Analyst, Insurance

Location: Hong Kong
Job Type: 3 months Contract
Industry: Consulting
Salary: HKD 35,000/month

Job Overview:
Our client is seeking experienced Business Analysts with expertise in life insurance and core policy administration to support process documentation efforts. The role involves gathering business requirements, collaborating with stakeholders across various insurance departments, and developing an insurance reference architecture and service catalog for consumption.
Key Responsibilities:

• Collaborate closely with business stakeholders to gather inputs and develop an insurance service catalog. Document the as-is insurance process architecture, process models, and controls.
• Create clear, concise documentation detailing process steps, requirements, and user stories or functional specifications for core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, Billing & Collection.
• Prepare and maintain documentation, including business requirements, functional specifications, user stories, and data dictionaries.
• Identify process gaps, pain points, and areas for improvement in processes and systems, aiming to enhance operational efficiency within the insurance domain.
• Provide regular project status updates, clearly communicate requirements, and effectively manage stakeholder expectations.

Knowledge/Experience:

• At least 5 years experience in insurance process engineering and transformation projects as Business Analyst or Consultant.
• Strong understanding of core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, Billing & Collection.
• Experience working in Agile methodologies, with proficiency in project tracking tools (e.g., JIRA, Confluence, Redmine) and wireframing tools (e.g., Figma).
• Excellent communication, stakeholder management, and analytical skills.
• Proficiency in both English and Cantonese, will liaise with Cantonese speaking stakeholders.

Qualifications:

• Bachelor's degree in Business Administration, Information Technology, Insurance, or a related field.
• Relevant certifications in business analysis, insurance, or related domains is a plus.

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Information Technology
• Industries Insurance

Referrals increase your chances of interviewing at Ploy by 2x

Central & Western District, Hong Kong SAR 6 days ago

Sha Tin District, Hong Kong SAR 4 days ago

Wan Chai District, Hong Kong SAR 1 week ago

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Join to apply for the Sn. Finance Transformation Business Analyst - Insurance role at Oliver James

1 day ago Be among the first 25 applicants

Join to apply for the Sn. Finance Transformation Business Analyst - Insurance role at Oliver James

About The Role

We are working with a leading insurance organization that is seeking a skilled and motivated

About The Role

We are working with a leading insurance organization that is seeking a skilled and motivated Senior Finance Transformation Business Analyst to join their team. The ideal candidate will have extensive experience in the insurance industry (either in-house or as a consultant) and a proven track record of working closely with Actuarial teams to deliver successful finance transformation initiatives.

Key Responsibilities

• Finance Transformation Projects:
• Partner with Finance, Actuarial, and IT teams to drive finance transformation initiatives.
• Analyze and improve existing finance and actuarial processes, ensuring alignment with project goals.
• Support the implementation of new systems and tools to optimize reporting and operational workflows.
• Business Analysis:
• Gather, document, and prioritize requirements from stakeholders across Finance and Actuarial teams.
• Translate business needs into functional specifications and support the end-to-end delivery of solutions.
• Collaborate on testing, deployment, and post-implementation reviews to ensure seamless integration.
• Stakeholder Collaboration:
• Work closely with Actuarial teams to understand data, modeling, and reporting requirements.
• Act as a bridge between Finance, Actuarial, and IT teams to ensure cross-functional alignment.
• Present analysis, updates, and recommendations to senior stakeholders, driving informed decision-making.
• Data and Reporting Enhancements:
• Contribute to automation and streamlining of financial and actuarial reporting processes.
• Assist in ensuring compliance with regulatory frameworks such as IFRS 17 and Solvency II.
• Help integrate finance and actuarial systems for improved data accuracy and accessibility.
• Change Management:
• Support the adoption of new processes and technologies across the organization.
• Provide end-user training and materials to ensure a smooth transition to new systems.
  

• Industry Expertise:
• At least 5+ years of experience as a Business Analyst, preferably in Finance Transformation roles.
• Proven experience in the insurance industry (in-house or through a consulting firm).
• Familiarity with actuarial processes, models, and collaboration with actuarial teams.
• Technical Proficiency:
• Knowledge of finance and actuarial systems such as SAP, Oracle, or Prophet.
• Proficiency in data analysis tools like Excel, SQL, Power BI, or Tableau.
• Understanding of regulatory standards like IFRS 17, Solvency II, or equivalents.
• Soft Skills:
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Education:
• Bachelor's degree in Finance, Business, Economics, or a related field.
• Professional certifications (e.g., CFA, CPA) or actuarial qualifications are a strong plus.
  

• Experience in a consulting role delivering finance transformation projects for insurance clients.
• Strong project management skills, including familiarity with Agile or Waterfall methodologies.
• A track record of successfully integrating finance and actuarial processes and systems.
• Proven ability to bridge the gap between technical and non-technical stakeholders.
  
  

• Opportunity to work on impactful finance transformation projects in a dynamic and growing industry.
• Competitive compensation package and benefits.
• Exposure to cutting-edge technologies and industry best practices.
• Collaborative and supportive working environment with opportunities for professional development.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Staffing and Recruiting

Referrals increase your chances of interviewing at Oliver James by 2x

Get notified about new Business Analyst jobs in Hong Kong SAR .

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• Stable opportunity, multi-year projects
• Great platform for career advancement
• Work flexibility (WFH policy)

Job summary

We are seeking skilled Business Analysts to join a dynamic team formulti-year projects within theinsurance sector . The successful candidate will play a crucial role in bridging the gap between business needs and technology solutions, driving efficiency and enhancing the overall performance of the organization.

Requirements Gathering : Collaborate with stakeholders to elicit, analyze, and document business requirements. Translate these into functional specifications for technology teams.

Process Improvement : Assess current business processes, identify areas for improvement, and recommend solutions to enhance efficiency and effectiveness.

Stakeholder Engagement : Facilitate workshops and meetings with stakeholders to ensure alignment on project goals and deliverables.

Project Support : Assist in project management activities, including planning, tracking progress, and reporting on project status. Ensure projects are delivered on time and within budget.

Documentation : Maintain comprehensive documentation of business requirements, processes, and system specifications. Ensure all documentation is up to date and accessible.

User Acceptance Testing (UAT) : Support UAT efforts by developing test cases, coordinating testing activities, and ensuring that solutions meet business needs.

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Proven experience as a Business Analyst, preferably within the insurance industry.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Familiarity with project management methodologies (Agile, Waterfall, etc.) is a plus.

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and inclusive work environment.

If you are a motivated Business Analyst looking to make a significant impact in the insurance sector, we encourage you to apply.

Join to apply for the Sn. Finance Transformation Business Analyst - Insurance role at Oliver James

1 day ago Be among the first 25 applicants

Join to apply for the Sn. Finance Transformation Business Analyst - Insurance role at Oliver James

About The Role
We are working with a leading insurance organization that is seeking a skilled and motivated

About The Role
We are working with a leading insurance organization that is seeking a skilled and motivated Senior Finance Transformation Business Analyst to join their team. The ideal candidate will have extensive experience in the insurance industry (either in-house or as a consultant) and a proven track record of working closely with Actuarial teams to deliver successful finance transformation initiatives.
Key Responsibilities

• Finance Transformation Projects:
• Partner with Finance, Actuarial, and IT teams to drive finance transformation initiatives.
• Analyze and improve existing finance and actuarial processes, ensuring alignment with project goals.
• Support the implementation of new systems and tools to optimize reporting and operational workflows.
• Business Analysis:
• Gather, document, and prioritize requirements from stakeholders across Finance and Actuarial teams.
• Translate business needs into functional specifications and support the end-to-end delivery of solutions.
• Collaborate on testing, deployment, and post-implementation reviews to ensure seamless integration.
• Stakeholder Collaboration:
• Work closely with Actuarial teams to understand data, modeling, and reporting requirements.
• Act as a bridge between Finance, Actuarial, and IT teams to ensure cross-functional alignment.
• Present analysis, updates, and recommendations to senior stakeholders, driving informed decision-making.
• Data and Reporting Enhancements:
• Contribute to automation and streamlining of financial and actuarial reporting processes.
• Assist in ensuring compliance with regulatory frameworks such as IFRS 17 and Solvency II.
• Help integrate finance and actuarial systems for improved data accuracy and accessibility.
• Change Management:
• Support the adoption of new processes and technologies across the organization.
• Provide end-user training and materials to ensure a smooth transition to new systems.
  

• Industry Expertise:
• At least 5+ years of experience as a Business Analyst, preferably in Finance Transformation roles.
• Proven experience in the insurance industry (in-house or through a consulting firm).
• Familiarity with actuarial processes, models, and collaboration with actuarial teams.
• Technical Proficiency:
• Knowledge of finance and actuarial systems such as SAP, Oracle, or Prophet.
• Proficiency in data analysis tools like Excel, SQL, Power BI, or Tableau.
• Understanding of regulatory standards like IFRS 17, Solvency II, or equivalents.
• Soft Skills:
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Education:
• Bachelor's degree in Finance, Business, Economics, or a related field.
• Professional certifications (e.g., CFA, CPA) or actuarial qualifications are a strong plus.
  

• Experience in a consulting role delivering finance transformation projects for insurance clients.
• Strong project management skills, including familiarity with Agile or Waterfall methodologies.
• A track record of successfully integrating finance and actuarial processes and systems.
• Proven ability to bridge the gap between technical and non-technical stakeholders.
  

• Opportunity to work on impactful finance transformation projects in a dynamic and growing industry.
• Competitive compensation package and benefits.
• Exposure to cutting-edge technologies and industry best practices.
• Collaborative and supportive working environment with opportunities for professional development.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Staffing and Recruiting

Referrals increase your chances of interviewing at Oliver James by 2x

Get notified about new Business Analyst jobs in Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.