70 Internal Operations jobs in Hong Kong

• Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
• Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.

Cross-Functional Collaboration

• Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
• Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.

Operational Optimization

• Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
• Implement data-driven strategies to enhance key business metrics across all stages of operations.

Campaign & Activity Management

• Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
• Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.

Resource & Traffic Optimization

• Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
• Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
• Oversee P2P merchant onboarding, verification, and ongoing management.
• Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.

Requirements

Education

• Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.

Experience

• Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
• Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
• Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
• Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
• Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
• Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.

Personal Attributes

• Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
• Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.

• Seniority level Associate

• Employment type Full-time

• Job function Business Development

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Join to apply for the Business Operations Optimization Manager role at Standard Chartered

2 days ago Be among the first 25 applicants

Join to apply for the Business Operations Optimization Manager role at Standard Chartered

• Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
• Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
• Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
• Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
• Ensure various Group submissions are delivered accurately and timely
• Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
  
  

• Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
• Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
• Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
• Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
• Ensure various Group submissions are delivered accurately and timely
• Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
  
  

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

• 3-5 years of experience in retail banking operations preferably with expertise in MI and processing hub / outsourcing management
• Able to work independently and attentive to details
• Education Degree holder or above in business administration or related disciplines
• Languages Fluent in English and Cantonese, Good mandarin
  
  

• MS Excel and Powerpoint
• Retail Banking Services
• Vendor Monitoring and Control
  
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Wan Chai District, Hong Kong SAR $3,000.00-$3,500.00 2 days ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Business Operations Optimization Manager role at Standard Chartered

2 days ago Be among the first 25 applicants

Join to apply for the Business Operations Optimization Manager role at Standard Chartered

• Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
• Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
• Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
• Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
• Ensure various Group submissions are delivered accurately and timely
• Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
  

• Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
• Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
• Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
• Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
• Ensure various Group submissions are delivered accurately and timely
• Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
  

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  

• 3-5 years of experience in retail banking operations preferably with expertise in MI and processing hub / outsourcing management
• Able to work independently and attentive to details
• Education Degree holder or above in business administration or related disciplines
• Languages Fluent in English and Cantonese, Good mandarin
  

• MS Excel and Powerpoint
• Retail Banking Services
• Vendor Monitoring and Control
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Wan Chai District, Hong Kong SAR $3,000.00-$3,500.00 2 days ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 2 months ago

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6 days ago Be among the first 25 applicants

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• Oversee operational activities of securities business, including dealing, settlement, finance, risk management, compliance, with SFC Core Functions Manager-In-Charge responsibilities
• Oversee business development projects and to manage timelines, resources, and budgets effectively
• Foster collaboration, work closely with key stakeholders and take proactive measures to ensure front, middle and back-office operations are carried out efficiently and effectively for the business
• Ensure the corporation fully complies with the relevant SFO and Exchange rules and regulations
• Establish effective internal control policies and systems for the corporation’s operations, and optimize operational procedures constantly
• Drive sustainable growth, minimize costs, and to promote operational excellence.
• In-charge of different kinds of projects, including new system launch

Requirements

• Minimum 5 years of relevant experience working in licensed corporations/ financial institution with operational experience or prior experience as a COO
• Possess strong management and operational capabilities, with in-depth knowledge of back-office operations and risk management for global markets
• With comprehensive understanding of SFC/HKMA rules and regulations with ability to comply with the relevant SFO and Exchange rules and regulations
• Knowledgeable in the applications of financial technology utilized in securities trading systems, including project management experience with system testing and development
• Project management experience in Securities Brokerage is required, especially in new system launch

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development, Management, and Strategy/Planning
• Industries Banking and Financial Services

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Quarry Bay, Hong Kong SAR HK$60,000.00-HK$80,000.00 1 week ago

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6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

• Oversee operational activities of securities business, including dealing, settlement, finance, risk management, compliance, with SFC Core Functions Manager-In-Charge responsibilities
• Oversee business development projects and to manage timelines, resources, and budgets effectively
• Foster collaboration, work closely with key stakeholders and take proactive measures to ensure front, middle and back-office operations are carried out efficiently and effectively for the business
• Ensure the corporation fully complies with the relevant SFO and Exchange rules and regulations
• Establish effective internal control policies and systems for the corporation’s operations, and optimize operational procedures constantly
• Drive sustainable growth, minimize costs, and to promote operational excellence.
• In-charge of different kinds of projects, including new system launch

Requirements

• Minimum 5 years of relevant experience working in licensed corporations/ financial institution with operational experience or prior experience as a COO
• Possess strong management and operational capabilities, with in-depth knowledge of back-office operations and risk management for global markets
• With comprehensive understanding of SFC/HKMA rules and regulations with ability to comply with the relevant SFO and Exchange rules and regulations
• Knowledgeable in the applications of financial technology utilized in securities trading systems, including project management experience with system testing and development
• Project management experience in Securities Brokerage is required, especially in new system launch

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development, Management, and Strategy/Planning
• Industries Banking and Financial Services

Referrals increase your chances of interviewing at OCBC by 2x

Get notified about new Brokerage Manager jobs in Hong Kong, Hong Kong SAR .

Quarry Bay, Hong Kong SAR HK$60,000.00-HK$80,000.00 1 week ago

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Your role:

• Maintain and update the system database, ensuring accuracy and completeness of information
• Handle enquiries from internal and external parties effectively and professionally
• Communicate and collaborate with internal and external stakeholders effectively
• Conduct market and data analysis, and prepare regular reports to track performance and identify areas for improvement
• Assist the team with ad hoc tasks as assigned by the supervisor

To succeed in this role:

• Degree holder in Business, IT or other related disciplines
• Self-motivated and proactive attitude towards work
• Strong analytical skills and attention to details
• Ability to work under pressure in a fast-paced environment and meet deadlines
• Proficiency in Microsoft Excel and other Office applications
• Knowledge in the telecommunication operation workflow from ordering, implementation to services maintenance is a plus
• Good command of both spoken and written Chinese and English, Mandarin is preferable

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement ( ), a copy of which will be provided immediately upon request.

Select how often (in days) to receive an alert:

Your role:

• Maintain and update the system database, ensuring accuracy and completeness of information
• Handle enquiries from internal and external parties effectively and professionally
• Communicate and collaborate with internal and external stakeholders effectively
• Conduct market and data analysis, and prepare regular reports to track performance and identify areas for improvement
• Assist the team with ad hoc tasks as assigned by the supervisor

To succeed in this role:

• Degree holder in Business, IT or other related disciplines
• Self-motivated and proactive attitude towards work
• Strong analytical skills and attention to details
• Ability to work under pressure in a fast-paced environment and meet deadlines
• Proficiency in Microsoft Excel and other Office applications
• Knowledge in the telecommunication operation workflow from ordering, implementation to services maintenance is a plus
• Good command of both spoken and written Chinese and English, Mandarin is preferable

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement ( ), a copy of which will be provided immediately upon request.

Join to apply for the Assistant Manager/ Senior Officer, Business Operations Office role at ASTRI - Hong Kong Applied Science and Technology Research Institute

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager/ Senior Officer, Business Operations Office role at ASTRI - Hong Kong Applied Science and Technology Research Institute

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Direct message the job poster from ASTRI - Hong Kong Applied Science and Technology Research Institute

The Hong Kong Applied Science and Technology Research Institute (ASTRI) was founded by the Government of the Hong Kong Special Administrative Region in 2000 with the mission of enhancing Hong Kong’s competitiveness through applied research. ASTRI’s core R&D competence in various areas is grouped under five Technology Divisions: Communications Technologies, Artificial Intelligence and Trust Technologies, Advanced Electronic Components and Systems, IoT Sensing and AI Technologies, and Intelligent Perception and Control Technologies.

It is applied across six core areas which are Smart City, Financial Technologies, New Industrialisation and Intelligent Manufacturing, Digital Health, Application Specific Integrated Circuits, and Metaverse.

Over the years, ASTRI has nurtured a pool of research, I&T talents and received numerous international awards for its pioneering innovations as well as outstanding business and community contributions. To date, ASTRI has transferred almost 1,500 technologies to the industries and been granted more than 1,100 patents in the Mainland, the US, and other countries.

To support our constant endeavour to position Hong Kong as a world-class smart city and an international hub of innovation and technology, we are seeking qualified professionals to fill the following position(s):

Job Responsibilities:

• Coordinate the planning and execution of Innovation and Technology Fund (ITF) R&D projects from proposal preparation to post-project evaluation, at the corporate level;
• Work with R&D teams in carrying out project planning, project vetting, project progress and final reporting;
• Work with R&D teams in project document preparations for committee reviews/meetings;
• Facilitate the communications between R&D teams and other entities/organizations, such as Technology Review Panel Committee (TR) and Innovation and Technology Commission (ITC), in handling various project planning and management affairs;
• Work with internal administrative departments such as accounting, human resources, and client development on project development affairs;
• Coordinate and arrange pre-screen and vetting meetings for project approval; and
• Perform any other duties as assigned.

Job Requirements:

• A bachelor's degree or higher in computer science, electrical engineering, information engineering, or a related field is required, along with a minimum of 5 years of relevant work experience. Candidates with less experience will also be considered for the Senior Officer position.
• Experience in the management of government-funded R&D project or public-sector funded R&D project is an advantage.
• Good interpersonal and communication skills.
• Proficient in Microsoft Excel and adept at data manipulation, with expertise in macro functions.
• Excellent command of written and spoken English, Cantonese and Putonghua.
• Candidates with fewer qualifications will also be considered if he/she can demonstrate excellent administrative skills.
• Lives ASTRI values.

The appointment will be on renewable contract terms with a competitive salary and performance-linked variable pay. Fringe benefits include paid leave, medical, insurance coverage and contribution to MPF. The incumbent will normally work a five-day week.

For interested parties, please submit your application with detailed CV within two weeks of the post date. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until the post is filled.

The resume should not include any sensitive personal information such as ID card no. or travel document number, etc.

Position offer is subject to the applicant’s experience and academic qualification. Only short-listed candidates will be notified. ASTRI reserves the right not to fill the position.

ASTRI is an Equal Opportunities Employer. Personal data provided by job applicants will be used exclusively for recruitment only. For details, please refer to ASTRI Privacy Policy Statement.

• Seniority level Entry level

• Employment type Full-time

• Job function Administrative and Project Management
• Industries IT Services and IT Consulting and Research Services

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Get notified about new Assistant Manager jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 2 hours ago

Central & Western District, Hong Kong SAR 2 hours ago

Central, Hong Kong SAR HK$17,000.00-HK$21,000.00 1 week ago

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Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

We pride ourselves in being at the forefront of Innovation when it comes to creating bespoke beauty solutions for our partners. If you want to transform and make waves in the beauty industry, and are looking for a company that is Innovative, Exciting, and Results Oriented with excellent Team Spirit, join us at Meiyume! Let us Empower Beauty for A Sustainable Future, together.

Business Process Optimization

• Strategic objective alignment and project impact measurement
• Global improvement project portfolio management
• Identify improvement opportunities, leading Targeted key process improvement projects.
• Oversee all aspects of projects rollout by setting deadlines, assigning responsibilities, coordinating all related stakeholders, designing process, monitoring progress of project, managing risks and alternatives, to ensure the completion of projects within timeframe and budget
• Maintain clear tracking of project budget (operating cost and product cost) throughout the project development phase
• Hold accountable those who must deliver and prevent silos from forming by spending time and effort to nurture team collaboration
• Must seek to clearly establish project priority with management when a conflict occur to allocate resources, to define and set realistic alternatives and project expectations when a resource fail to deliver as expected.
• Able to anticipate execution challenges and counteract these challenges in early stage.
• Escalate to manager/management when there is risk (cost, budget, schedule, quality) to the project
• Project kick off and finalize project charter, provide on-project coaching and achieve project objective
• Regular project update to management
  
  

• Host process improvement training workshop
• Create tailor-made training materials related to Lean Six Sigma
• Ensure process improvement training completion rate
• Consolidate and report out training status of each BU
• Provide local supports and drive local improvement initiatives
• Lead post training project initiation
  
  

• Standardized global KPIs to facilitate internal and external benchmarking
• Site classification model to enable appropriate adaptation of improvement initiatives based on sites’ current position on defined capabilities and transformation curve
• Standardized Manufacturing operation model and management system for optimum performance
• Medium / Long term Manufacturing strategy development for coherent improvement and yearly capex deployment
• Fit for purpose continuous improvement program based on company operation peculiarities
• Global capability synergy and best practice sharing blueprint
  
  

• 5+ years of experience in manufacturing engineering, supply chain or project management
• Extensive experience in charge of project management and to execute project within agreed time frame and cost budgets and to ensure that targeted results are achieved to the satisfaction of all stakeholders
• Knowledge of Lean, 6 Sigma, Total Productivity Management (TPM) or Continuous Process Improvement is a major plus
• Knowledge of process simplification and automation is a plus
• Knowledge of Design Thinking or Rapid Prototyping is a plus
• Excellent communication skills to negotiate with the stakeholders as well convey the objectives with all the team members. The incumbent is the key link between the organization and the people involved in the projects. Openness and directness in the communication style of the project manager will establish transparency which is critical in eliminating ambiguity in the minds of the people involved
• Demonstrate strong verbal, written, analytical skills, critical thinking, influence skill
• Demonstrate a strong drive for results. A can-do attitude
• Fact and data-driven
• Demonstrate good discipline in holding project reviews, timeline, and budget
• Excellent command of written and spoken English, Mandarin, and Cantonese a plus
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Personal Care Product Manufacturing

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New Territories, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 19 hours ago

Hong Kong, Hong Kong SAR
HK$55,000.00
-
HK$5,000.00
1 week ago

Kwai Tsing District, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK 30,000 - HK 40,000 21 hours ago

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