What Jobs are available for IT Manager in Hong Kong?

Responsibilities:

• Handle data centre IT infrastructure and hardware maintenance contract renewal works, follow up service scope requirement and approval process.
• Provide advice, guidance and due diligence in RFQ, tendering, procurement process and Procurement Committee Meeting.
• Supervise the procurement process to ensure efficiency as well as compliance with the Bank's policies
• Evaluate procurement proposal to protect the corporate's best interest and to comply with internal policies.
• Liaise with vendor for price negotiation, contract terms and conditions.
• Perform vendor management and evaluate performance of vendor regularly.
• Perform inventory and asset management of the data centres.
• Perform IT equipment management including maintenance, installation, planning, cablings.
• In addition to normal business hours, upon request of management to work outside business hours on normal working days, whole day of Saturday, Sunday or Public Holidays.
• Perform other duties as delegated and assigned by the management

Requirements:

• Degree holder in Information Technology, Computer Studies or related discipline.;
• Experience in Banking field for 3 years or above, preferably in exposure to data centre of banking;
• Understanding on retail banking operations with knowledge of banking environment;
• Excellent interpersonal, communications, negotiation and presentation skills
• Good command of both verbal and written English and Chinese
• Knowledgeable of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing

Responsibilities:

• Handle data centre security, including data centre external maintenance vendors access management, IT equipment access management.
• On site monitoring external parties working inside data centre.
• Regular patrol on all data centre related zones, passages, entrance points and exit points.
• Follow up and report to senior in-charge for all abnormal data centre security issues.
• Regular security patrol to User IT equipment rooms located in various districts.
• Obey instructions and arrangements from senior in-charge to carry out thoroughly all security duties.
• Require shift duty.

Requirements:

• Diploma or above.
• Experience in handling data centre security related duties.
• Knowledge in basic data centre security related equipment operation, such as CCTV, access control.
• Knowledge in basic computer operation and data centre equipment.
• Self discipline and good attitude to follow orders from seniors.
• Good ability to handle sudden and unexpected incidents.

• Manage data center operations and monitoring tasks to ensure high-quality service delivery.
• Maintain service levels for application systems through effective operation management, contingency planning, and system health monitoring.
• Provide professional recommendations on infrastructure configuration, application design, etc., based on analysis of system performance, incident records, and other related data.
• Lead cross-functional teams to complete system optimization and enhancement tasks, and evaluate overall task achievements.
• Organize management review meetings covering system performance, optimization, incident handling, case sharing, and project/task progress.
• Drive continuous improvement through process refinement and technology innovation.
• Collaborate with internal teams and external partners to support infrastructure or business-related projects.

• Degree holder or above in Computer Science, Information Technology, or related disciplines.
• Minimum 5 years of experience in application development or IT infrastructure. (Candidates with less experience may be considered for the System Administration Manager role.)
• Solid experience in operating system administration (AIX, Linux) is an advantage.
• Knowledge and experience with middleware products, SAN storage, backup solutions, monitoring and security tools, networking, Windows, VMware, and Red Hat Virtualization is a plus.
• Proven experience in supporting medium to large-scale project implementations is preferred.
• Good command of both spoken and written Chinese and English, proficiency in Mandarin is an advantage.

Responsibilities:

• Manage and monitor the private Cloud environment, including compute, storage, and networking resources. Provide 24x7 supports for Cloud infrastructure system.
• Implement and maintain Cloud automation and orchestration tools to improve efficiency and scalability.
• Ensure high availability, disaster recovery, and data protection for critical Cloud-based applications and services.
• Troubleshoot and resolve complex Cloud-related issues in a timely manner.
• Collaborate with development, security, and other IT teams to ensure seamless integration and security of Cloud services.
• Provide technical guidance and training to application developers/operators on Cloud-related processes and procedures.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in Cloud system administration.
• Exposure to any of the following: Red Hat OpenShift, Containers, Ansible, Elasticsearch, Grafana, Prometheus, Huawei HCS, MySQL and Redis.
• Strong understanding of any Cloud platform with experience in major areas like compute, networking, storage, backup/recovery and virtualization.
• Stay up-to-date with the latest Cloud technologies, best practices, and industry trends.
• Self-motivated and willing to work under pressure.
• Excellent troubleshooting and problem-solving skills.
• Ability to work collaboratively in a team environment and communicate technical information effectively.
• Good command in both written and spoken Chinese and English, knowledge of Mandarin is a plus.
• Experience working with financial industry and understand the technical architecture of banking systems is preferred.

Responsibilities:

IT Change Management

• Facilitate daily IT Operations problem/change review meetings and ensure timely follow-ups.
• Review and approve Change Requests; coordinate and CAB meetings.
• Monitor the progress and completion of Change Requests, ensuring outstanding issues are tracked and resolved.
• Prepare monthly management reports; maintain updated policies and procedures; deliver annual user training.

IT Incident Management

• Manage IT incidents and problems from initiation to closure, ensuring proper approvals and compliance with policies and procedures.
• Lead monthly incident/problem review meetings with IT Operations, Development, Governance, and other relevant teams.
• Regularly update and maintain policies and procedures.

Requirements:

• ⁠Bachelor's degree in Information Technology, Computer Science, or related disciplines.
• Minimum of 5 years of relevant experience in IT Services Management; banking/financial industry experience is preferred.
• ⁠roject Management and ITIL experience is preferable.
• Strong IT knowledge on Infrastructure, Database, System, and Network.
• tail-oriented, problem-solving skills, and well-organized with a high level of integrity.
• oactive, strong problem-solving skills, and the ability to work under pressure.
• Strong interpersonal relationship and leadership skills.
• oficiency in both written and spoken English, Chinese (Cantonese and Mandarin).

Interested parties please send your resume in word format with current & expected salary and notice period to  details, please feel free to contact Angelavia WhatsApp call

OFFICE OF INFORMATION TECHNOLOGY

IT Manager / Assistant IT Manager (Customer Services/User Support) (End User Computing)

Position description

Reporting to the Senior Information Technology Manager (Customer Services/User Support)of Information Technology, the appointee will lead the End User Computing function to manage and maintain the digital workplace environment, IT asset management and network infrastructure. The ideal candidate will be responsible for ensuring a high level of customer satisfaction in end-user computing services to the University community for supporting teaching and learning as well as its operation.

Responsibilities:

• Define and maintain EUC Services and capabilities in conjunction and alignment with the other Technology Services functions;
• Develop and deploy digital workplace and mobility solutions to meet University's needs and technology roadmap;
• Provide technical support to End User systems and tools, desktop applications, platforms, Remote Access and Mobility solutions, etc.;
• Manage and maintain VDI solutions and virtualisation technologies to support diverse user needs;
• Configure and manage Microsoft Active Directory and related configurations to support University's needs;
• Develop and maintain Intune/Autopilot infrastructure to streamline device management;
• Build computer imaging, deployment and patch management for user workstation;
• Manage and maintain Microsoft Core technologies - DNS, DHCP, Intune, Microsoft 365, Windows Defender, etc.;
• Proficient in printing management solutions to ensure reliable printing services;
• Demonstrable technical expertise in deploying MS applications, operating systems and migration;
• Monitor and troubleshoot issues in digital workplace environments, implementing improvements as needed;
• Support IT Service Management / IT Operations Management process;
• Apply ITIL framework knowledge to improve service delivery efficiency; and
• Perform ad hoc assignments and responsibilities requested by supervisor.

Requirements:

• A bachelor's degree in information technology, computer science or related discipline;
• Minimum 8 years or above of relevant work experience in End User Computing;
• Solid domain knowledge on Windows 11, MS Office, Active Directory, Microsoft 365 and Adobe Applications etc.;
• Experience with Microsoft Intune architecture design, policies and features for PC and mobile device management;
• Solid knowledge of computer Golden Image build, configuration and deployment;
• Experience in ServiceNow ITSM, CMDB and Software Asset management;
• Technically strong in supporting Windows/Mac OS/Linux, as well as printing management systems like PaperCut;
• Preferably with ITIL, PMP, or other relevant certification;
• Excellent problem-solving skills with a technology-driven and analytical mindset; and
• Good written and verbal communication skills with the ability to work under pressure.

Shortlisted candidates will be invited to sit for a written test.

The initial appointment will be made on a fixed-term contract of two years. Re-appointment thereafter is subject to performance review and mutual agreement.

Salary will be commensurate with qualifications and experience.

Application Procedure:

Applicants are invited to submit their applications at the HKBU e-Recruitment System.  Those who are not invited for interview 8 weeks after submission of the application may consider their applications unsuccessful.  Details of the University's Personal Information Collection Statement can be found at

The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.

Review of applications is ongoing until the position is filled.

OFFICE OF INFORMATION TECHNOLOGY

Information Technology Manager (Data Analytics

Reporting to the Senior Information Technology Manager, the appointee will be an in-house expert in advanced analytical and reporting output that is easy to understand for management decisions. The appointee should understand both the short-term and long-term strategy of the office and the University so as to put forward recommendations on how to leverage data analytics.

Responsibilities:

• Responsible for guiding the design of data plan, working closely with a range of stakeholders including the rest of the architecture team, business users (both academic and administrative), and data providers;
• Develop data quality standards and data quality control plans, conduct data quality management, tracking and monitoring, and establish data quality evaluation systems;
• Develop advanced analytics, with AI and machine learning capability, to streamline existing data management process and improve efficiency;
• Build predictive models to address problems and inform business decisions;
• Manage and supervise third-party vendors and consultants for efficient and quality deliverables of different data analytics projects;
• Perform ad hoc analysis on large/diverse datasets by using various tools and techniques using data-driven approach to measure and drive the success of initiatives, perform analyses with actionable insights; and
• Perform other IT projects and assignments as assigned.

Requirements:

• A bachelor's degree in information technology, computer science or related discipline;
• At least 7 years' work experience in industry experience in Data Management & Analytics, with experience in a similar role as a Solution Architect or Data Architect is preferred;
• Demonstrated track record in successfully implementing solutions in modern data architecture, Big Data, and/or traditional BI/DW/ETL encompassing both process and data analytics;
• Solid experience of using Oracle Cloud, MS Azure, AWS, PowerBI, Tableau, QlikSense and/or statistical package such as SAS, Alteryx;
• Knowledge of PL/SQL, Java, Stored Procedures, and Linux/Unix shell;
• Ability to translate business needs into formal designs, and strong organisational, supervisory, and interpersonal skills needed to work effectively with a wide variety of internal and external resources; and
• Possess excellent written and verbal communication skills to both technical and non-technical audiences, strong leadership skills and commitment-to-task.

Shortlisted candidates will be invited to sit for a written test.

The initial appointment will be offered on a fixed-term contract for up to two years.  Re-appointment thereafter will be subject to mutual agreement.

Salary will be commensurate with qualifications and experience.

Application Procedure:

Applicants are invited to submit their applications at the HKBU e-Recruitment System.  Those who are not invited for an interview 8 weeks after submission of application may consider their applications unsuccessful. Details of the University's Personal Information Collection Statement can be found at

The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.

Review of applications is ongoing until the position is filled.

Client Description

Company Description: A leading financial institution in Hong Kong, established in 1949, focusing on corporate and personal banking services. The company is a wholly-owned subsidiary of a major asset management company.

Location: Lai Chi Kok Road

Nature: Renewable Contract (1 Year)

Candidates with less experience may be considered for a Senior Officer or Assistant Manager title.

Job Description

• Lead and manage the full IT project life cycle, from initiation through to the final roll-out, including dedicated projects for the Investment business line (Stock, Fund, and Bond).
• Act as a dedicated Business Analyst to thoroughly understand, analyze, and document business requirements and specifications for new IT initiatives.
• Work closely with diverse stakeholders, including business users, technical teams, regulatory bodies, and senior management, to ensure successful project implementation and drive projects to achieve defined goals and objectives.
• Provide essential support for User Acceptance Testing (UAT) and facilitate effective IT solution design and problem-solving sessions.
• Coordinate the IT Incident and Problem management process from opening to closing, ensuring proper approvals and policy adherence, including leading the problem and change review meetings.
• Prepare and present monthly management reports on IT operations performance and project status.
• Review and approve Change Requests, organize the Change Advisory Board (CAB), and monitor the completion status of all changes.

Job Requirements

• Possess a Bachelor's degree or higher in Computer Science, Information Technology, or a related discipline.
• Have a minimum of five years of relevant experience in a combination of Project Management, Business Analysis, and IT Service Management.
• Previous professional experience within the banking or financial industry is highly preferred.
• Demonstrate experience in successfully leading digital change programs with distributed teams, including internal and external resources across various locations.
• Exhibit strong technical knowledge across IT Infrastructure, Database, System, and Network domains to support IT Service Management.
• Strong experience and proficiency in effective stakeholder and vendor management are essential.
• Possess excellent analytical, communication, presentation, and time-management skills.
• Proven ability to work independently, maintain performance effectiveness, and demonstrate strong problem-solving skills while working under pressure.
• Fluency in both written and spoken English and Chinese (both Putonghua and Cantonese) is required.
• Demonstrate knowledge of project management principles and the ITIL framework.

Job Responsibilities:

• IT Change Management:

• Host daily IT Operations problem/change review meeting in the morning and follow-up.

• Review and approve the Change Request and arrange CAB.
• Monitor and follow-up the Change Request completion and outstanding status.

• Monthly Management Reporting: Keep the policy and procedures updated and conduct annual user training.

• IT Incident Management:

• IT Incident / Problem follow-up (from open to close with proper approval and according to policy and procedures).

• Host the monthly incident/problem review meeting with IT Operations, Development, and Governance Team, etc.
• Keep the policy and procedures updated.

Job Requirements:

• Bachelor's degree in Information Technology, Computer Science, or related disciplines.
• Minimum of 5 years of relevant experience in IT Services Management; banking/financial industry experience is preferred.
• Project Management and ITIL experience is preferable.
• Strong IT knowledge on Infrastructure, Database, System, and Network.
• Detail-oriented, problem-solving skills, and well-organized with a high level of integrity.
• Proactive, strong problem-solving skills, and the ability to work under pressure.
• Strong interpersonal relationship and leadership skills.
• Proficiency in both written and spoken English, Chinese (Cantonese and Mandarin).

Interested parties please send your full resume with present and expected salary, and quoting reference number to Talent Acquisition Division by clicking "Apply Now". For details, please visit and refer to the page "Join Us".

We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt.