29 IT Professionals jobs in Hong Kong

1 day ago Be among the first 25 applicants

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may email: for faster processing!

Job Description:

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  
  

Details:

Job Description

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may email: for faster processing!

Job Description:

The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  
  

Job Requirements

Details:

• Excellent proven track record supporting clients in a financial environment
• Excellent proven customer service based approach
• Proven ability to prioritize tasks and issues according to the business impact
• Good written and verbal communication skills
• Good time management skills
• Able to work in a high pressure environment
• Strong organizational and analytical skills
• Ability to multi-task and work under pressure
• Ability to work autonomously and within team
• Flexible and proactive with a "will do' attitude
• Takes responsibility and follows through on issues to closure and root cause resolution
• Demonstrable desire to achieve
• Only fully vaccinated candidates will be considered. This is a requirement to work in our clients facility.
• Dress Code: Business casual
  
  

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Stefanini North America and APAC by 2x

Get notified about new Technical Support Specialist jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

IT Technical Support / Helpdesk Support (Senior/ Junior) IT Technical Support - 20K (Healthcare Centre) Application Support Analyst - Technology Application Specialist (No Experience Welcome)

Hong Kong, Hong Kong SAR HK$24,000.00-HK$0,000.00 2 days ago

Hong Kong, Hong Kong SAR HK 30,000.00-HK 60,000.00 3 days ago

Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 8,000.00 2 years ago

Kwun Tong District, Hong Kong SAR 1 month ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago

Business Support Specialist (Contract Renewable)

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1 day ago Be among the first 25 applicants

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may email: for faster processing!

Job Description:

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  

Details:
Job Description
Stefanini Group is hiring!
Exciting opportunity awaits, let us help you get started!
Click Apply now or you may email: for faster processing!
Job Description:
The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  

Job Requirements
Details:

• Excellent proven track record supporting clients in a financial environment
• Excellent proven customer service based approach
• Proven ability to prioritize tasks and issues according to the business impact
• Good written and verbal communication skills
• Good time management skills
• Able to work in a high pressure environment
• Strong organizational and analytical skills
• Ability to multi-task and work under pressure
• Ability to work autonomously and within team
• Flexible and proactive with a "will do' attitude
• Takes responsibility and follows through on issues to closure and root cause resolution
• Demonstrable desire to achieve
• Only fully vaccinated candidates will be considered. This is a requirement to work in our clients facility.
• Dress Code: Business casual
  

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Stefanini North America and APAC by 2x

Get notified about new Technical Support Specialist jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

IT Technical Support / Helpdesk Support (Senior/ Junior) IT Technical Support - 20K (Healthcare Centre) Application Support Analyst - Technology Application Specialist (No Experience Welcome)

Hong Kong, Hong Kong SAR HK$24,000.00-HK$0,000.00 2 days ago

Hong Kong, Hong Kong SAR HK 30,000.00-HK 60,000.00 3 days ago

Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 8,000.00 2 years ago

Kwun Tong District, Hong Kong SAR 1 month ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago

Business Support Specialist (Contract Renewable)

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Join to apply for the Information Technology Manager role at HKUMed – The University of Hong Kong .

5 days ago Be among the first 25 applicants.

IT Manager in the LKS Faculty of Medicine (Ref.: 532452). The position is available as soon as possible, on a two-year fixed-term basis with contract-end gratuity and University contributions to a retirement benefits scheme, totaling up to 10% of basic salary. The appointment is subject to renewal based on funding and performance.

Applicants should possess a Bachelor’s degree in Information Technology or related fields. Certifications such as PMP are highly desirable. A minimum of 5 years’ relevant experience is required, including at least 3 years in leadership overseeing IT infrastructure, campus development projects, or large-scale technical implementations, with experience managing teams of 10+ members. Experience in cross-functional collaboration with facilities management, architects, and external contractors is essential. Strong leadership, strategic planning, stakeholder management, vendor negotiation skills, proficiency in budgeting, procurement, and fluency in English and Chinese are required.

The successful candidate will lead two critical IT domains for the Faculty of Medicine, overseeing the planning, execution, and delivery of IT infrastructure supporting campus development, ensuring alignment with strategic goals and collaboration with stakeholders. Responsibilities also include managing the IT Service Desk, optimizing incident and request handling processes, developing procurement strategies, managing tendering processes, and identifying technical risks with mitigation strategies.

A competitive salary, commensurate with experience, along with annual leave and medical benefits, will be offered.

The University accepts online applications only. Please apply online and upload an up-to-date CV. Review of applications begins on July 7, 2025, and continues until August 23, 2025, or until the position is filled.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industry

• Higher Education

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Join to apply for the Information Technology Manager role at HKUMed – The University of Hong Kong .

5 days ago Be among the first 25 applicants.

IT Manager in the LKS Faculty of Medicine (Ref.: 532452). The position is available as soon as possible, on a two-year fixed-term basis with contract-end gratuity and University contributions to a retirement benefits scheme, totaling up to 10% of basic salary. The appointment is subject to renewal based on funding and performance.

Applicants should possess a Bachelor’s degree in Information Technology or related fields. Certifications such as PMP are highly desirable. A minimum of 5 years’ relevant experience is required, including at least 3 years in leadership overseeing IT infrastructure, campus development projects, or large-scale technical implementations, with experience managing teams of 10+ members. Experience in cross-functional collaboration with facilities management, architects, and external contractors is essential. Strong leadership, strategic planning, stakeholder management, vendor negotiation skills, proficiency in budgeting, procurement, and fluency in English and Chinese are required.

The successful candidate will lead two critical IT domains for the Faculty of Medicine, overseeing the planning, execution, and delivery of IT infrastructure supporting campus development, ensuring alignment with strategic goals and collaboration with stakeholders. Responsibilities also include managing the IT Service Desk, optimizing incident and request handling processes, developing procurement strategies, managing tendering processes, and identifying technical risks with mitigation strategies.

A competitive salary, commensurate with experience, along with annual leave and medical benefits, will be offered.

The University accepts online applications only. Please apply online and upload an up-to-date CV. Review of applications begins on July 7, 2025, and continues until August 23, 2025, or until the position is filled.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industry

• Higher Education

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It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**Who will you be working with?**
You will work closely with transversal departments within Project Managers, Design Team, Engineering Team and Field Service Team as well with Wabtec teams in APAC region and Europe. You will assist in operations and maintenance issue, troubleshooting and problem solving as required.
**How will you make a difference?**
The Product Support Technical Coordinator will lead digital transformation initiatives, manage a team of Field Service Technicians, and collaborate with cross-functional teams both locally and internationally.
Building on your electrical and mechanical experience, preferably in a railway environment or related industries, you will interface directly with customers, propose innovative solutions, and implement data-driven strategies to optimize our maintenance services.
**What will your typical day look like?**
+ Develop and communicate clear technical instructions for installed products, with a focus on Platform Screen Doors.
+ Spearhead the digitization of Field Service operations, improving data collection for interventions, repairs, and follow-up actions.
+ Manage a specialized team of Field Service Technicians focused on maintenance improvements; monitor and report on their performance.
+ Identify, propose, and implement cost-effective improvements to maintenance services, collaborating with relevant managers to execute organizational changes.
+ Collaborate with local and international Engineering teams to enhance data-driven maintenance capabilities.
+ Contribute to data-driven projects aimed at improving service offerings.
+ Establish and oversee Key Performance Indicators (KPIs) to objectively assess performance, proposing and implementing changes to maximize efficiency and reduce costs.
+ Liaise with customers to coordinate work, communicate changes, generate reports, and actively participate in meetings and project activities.
+ Enforce and maintain data governance to ensure data accuracy, quality, stored and shared in a standardized and secure manner
+ Support and build a data-driven culture, enable data-driven decision making by providing training and support to Field Service Technicians
**What do we want to know about you?**
+ Fluency in English (written and verbal)
+ Chinese language skills (optional, but advantageous)
+ Bachelor's degree in engineering, Computer Science, Information Systems, Data Science or related disciplines
+ Field Service or Project site experience in E&M or related industrial fields.
+ Strong IT skills. Good understanding of Internet technologies and capabilities is a must. Coding ability is not required but could be advantageous.
+ Railway industry experience or knowledge (preferred)
+ Team management experience and excellent collaboration skills are required.
+ Strong attention to detail and ability to create clear documentation and presentations.
+ Solid knowledge of electrical and/or mechanical engineering and industrial systems
+ Data interpretation skills, including report and graph creation0
+ Ability to work independently and communicate technical concepts effectively to diverse audiences
+ Problem-solving aptitude and commitment to continuous learning (technical and operational)
+ Work on site (railway stations or depots) may be required from time to time for training, troubleshooting or implement operational changes.
+ Travel outside HK may be required occasionally.
**Preferred Skillsets / Experience:**
+ Asset management, maintenance cycle
+ Data governance
+ Six Sigma approach (DMAIC)
+ Root Cause Analysis (Data Driven)
+ Effective communication skills
**"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"**
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Director Sales & Strategic Alliances at OutworX Hong Kong

Location: Outworks Solutions Limited, Hong Kong, Hong Kong SAR

Posted: 5 days ago | Be among the first 25 applicants | Direct message the job poster

About the Role

Generate leads for new business, nurture sales opportunities, and maintain existing customer relationships.

Participate in business development, account management, solutions demonstration, presentation, and proposal preparation.

Design and manage consulting projects and client-facing engagements.

Proactively pursue sales leads and business activities within the practice area, including bid management.

Identify and capitalize on opportunities within client engagements in HK.

Analyze market demand and trends to define new solution requirements.

Maintain a proven track record in hunting and farming sales strategies.

Conduct consultative solution selling effectively.

Lead bids, respond to RFPs, and structure sound commercial proposals for senior client presentations.

Requirements

• Strong 7-8 years of experience in sales, lead generation, business development, and client handling.
• Graduate from any background, preferably with an IT background.
• Good functional knowledge of business processes.
• Knowledge of emerging technologies such as Digital Transformation, RPA, AI, Chatbots, Testing, Cloud, etc., is preferred.
• Experience in lead generation, key account management, staffing, new business development, GTM, and consultative selling in IT solutions and services.
• Excellent written and verbal communication skills in English and Cantonese.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Part-time
• Job Function: Sales and Business Development

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2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

We are seeking a highly skilled Governance, Risk, and Compliance (GRC) Manager / (Senior) Specialist to join our cybersecurity team. The ideal candidate will be responsible for developing and overseeing the organization’s cybersecurity governance framework, managing risks, and ensuring compliance with regulatory and industry standards.

Responsibilities

• Develop, implement, and maintain the GRC framework, including policies, standards, and procedures to ensure compliance with regulations and industry best practices.
• Conduct risk assessments and gap analyses to identify and prioritize cybersecurity risks. Collaborate with stakeholders to develop and track risk mitigation plans.
• Lead compliance efforts for standards such as PCI DSS, ISO 27001, NIST, GDPR, and other relevant frameworks such as CRFA, CI Bill. Coordinate audits and prepare reports for internal and external stakeholders. Strong experience in PCI DSS is highly desirable.
• Provide guidance to business units and IT teams on compliance requirements and risk management strategies.
• Monitor and report on GRC program effectiveness, including key risk indicators (KRIs) and compliance metrics. Deliver regular updates to senior management.
• Perform other cybersecurity duties as directed by supervisor.

Requirements

• Degree holders with a keen interest in cybersecurity, risk management, or compliance.
• Minimum 10 years’ experience in technology or risk management industries, with at least 5 years in GRC or related security roles.
• Self-motivated and able to work independently. Strong project management, analytical, and interpersonal skills.
• Good command of written and spoken English and Chinese.
• Certification in cybersecurity or GRC, such as Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), or Certified Information Systems Auditor (CISA), preferred.
• Hands-on experience with GRC platforms and compliance frameworks (e.g., PCI DSS, ISO 27001, CRAF, CI Bill) is highly preferred.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Technology, Information and Media

Referrals increase your chances of interviewing at HKT by 2x

Sign in to set job alerts for “Information Technology Security Manager” roles. IT Director | HKD 130K - HKD 150K / mth | Tertiary Education Organization IT Manufacturing Systems Director - Global Enterprise Head of Technology Risk Management, Risk Management Group Director - Technology Regulatory Execution Great China-R-244184

Wan Chai District, Hong Kong SAR 6 days ago

Head of Digital Innovation, PMO & IT Governance AI Operation & Digital Solution Director - IT Service Provider - 100-120K + B Head of Delivery, Research Applications, IT Head of AI and Data Tech - Global Manufacturing Group IT Manager (Security Management) - Top Tier Bank

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2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

We are seeking a highly skilled Governance, Risk, and Compliance (GRC) Manager / (Senior) Specialist to join our cybersecurity team. The ideal candidate will be responsible for developing and overseeing the organization’s cybersecurity governance framework, managing risks, and ensuring compliance with regulatory and industry standards.

Responsibilities

• Develop, implement, and maintain the GRC framework, including policies, standards, and procedures to ensure compliance with regulations and industry best practices.
• Conduct risk assessments and gap analyses to identify and prioritize cybersecurity risks. Collaborate with stakeholders to develop and track risk mitigation plans.
• Lead compliance efforts for standards such as PCI DSS, ISO 27001, NIST, GDPR, and other relevant frameworks such as CRFA, CI Bill. Coordinate audits and prepare reports for internal and external stakeholders. Strong experience in PCI DSS is highly desirable.
• Provide guidance to business units and IT teams on compliance requirements and risk management strategies.
• Monitor and report on GRC program effectiveness, including key risk indicators (KRIs) and compliance metrics. Deliver regular updates to senior management.
• Perform other cybersecurity duties as directed by supervisor.

Requirements

• Degree holders with a keen interest in cybersecurity, risk management, or compliance.
• Minimum 10 years’ experience in technology or risk management industries, with at least 5 years in GRC or related security roles.
• Self-motivated and able to work independently. Strong project management, analytical, and interpersonal skills.
• Good command of written and spoken English and Chinese.
• Certification in cybersecurity or GRC, such as Certified Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), or Certified Information Systems Auditor (CISA), preferred.
• Hands-on experience with GRC platforms and compliance frameworks (e.g., PCI DSS, ISO 27001, CRAF, CI Bill) is highly preferred.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Technology, Information and Media

Referrals increase your chances of interviewing at HKT by 2x

Sign in to set job alerts for “Information Technology Security Manager” roles. IT Director | HKD 130K - HKD 150K / mth | Tertiary Education Organization IT Manufacturing Systems Director - Global Enterprise Head of Technology Risk Management, Risk Management Group Director - Technology Regulatory Execution Great China-R-244184

Wan Chai District, Hong Kong SAR 6 days ago

Head of Digital Innovation, PMO & IT Governance AI Operation & Digital Solution Director - IT Service Provider - 100-120K + B Head of Delivery, Research Applications, IT Head of AI and Data Tech - Global Manufacturing Group IT Manager (Security Management) - Top Tier Bank

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Director Sales & Strategic Alliances at OutworX Hong Kong

Location: Outworks Solutions Limited, Hong Kong, Hong Kong SAR

Posted: 5 days ago | Be among the first 25 applicants | Direct message the job poster

About the Role

Generate leads for new business, nurture sales opportunities, and maintain existing customer relationships.

Participate in business development, account management, solutions demonstration, presentation, and proposal preparation.

Design and manage consulting projects and client-facing engagements.

Proactively pursue sales leads and business activities within the practice area, including bid management.

Identify and capitalize on opportunities within client engagements in HK.

Analyze market demand and trends to define new solution requirements.

Maintain a proven track record in hunting and farming sales strategies.

Conduct consultative solution selling effectively.

Lead bids, respond to RFPs, and structure sound commercial proposals for senior client presentations.

Requirements

• Strong 7-8 years of experience in sales, lead generation, business development, and client handling.
• Graduate from any background, preferably with an IT background.
• Good functional knowledge of business processes.
• Knowledge of emerging technologies such as Digital Transformation, RPA, AI, Chatbots, Testing, Cloud, etc., is preferred.
• Experience in lead generation, key account management, staffing, new business development, GTM, and consultative selling in IT solutions and services.
• Excellent written and verbal communication skills in English and Cantonese.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Part-time
• Job Function: Sales and Business Development

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