What Jobs are available for IT Professionals in Hong Kong?

Responsibilities:

• Handle data centre IT infrastructure and hardware maintenance contract renewal works, follow up service scope requirement and approval process.
• Provide advice, guidance and due diligence in RFQ, tendering, procurement process and Procurement Committee Meeting.
• Supervise the procurement process to ensure efficiency as well as compliance with the Bank's policies
• Evaluate procurement proposal to protect the corporate's best interest and to comply with internal policies.
• Liaise with vendor for price negotiation, contract terms and conditions.
• Perform vendor management and evaluate performance of vendor regularly.
• Perform inventory and asset management of the data centres.
• Perform IT equipment management including maintenance, installation, planning, cablings.
• In addition to normal business hours, upon request of management to work outside business hours on normal working days, whole day of Saturday, Sunday or Public Holidays.
• Perform other duties as delegated and assigned by the management

Requirements:

• Degree holder in Information Technology, Computer Studies or related discipline.;
• Experience in Banking field for 3 years or above, preferably in exposure to data centre of banking;
• Understanding on retail banking operations with knowledge of banking environment;
• Excellent interpersonal, communications, negotiation and presentation skills
• Good command of both verbal and written English and Chinese
• Knowledgeable of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing

Responsibilities:

• Handle data centre security, including data centre external maintenance vendors access management, IT equipment access management.
• On site monitoring external parties working inside data centre.
• Regular patrol on all data centre related zones, passages, entrance points and exit points.
• Follow up and report to senior in-charge for all abnormal data centre security issues.
• Regular security patrol to User IT equipment rooms located in various districts.
• Obey instructions and arrangements from senior in-charge to carry out thoroughly all security duties.
• Require shift duty.

Requirements:

• Diploma or above.
• Experience in handling data centre security related duties.
• Knowledge in basic data centre security related equipment operation, such as CCTV, access control.
• Knowledge in basic computer operation and data centre equipment.
• Self discipline and good attitude to follow orders from seniors.
• Good ability to handle sudden and unexpected incidents.

• Manage data center operations and monitoring tasks to ensure high-quality service delivery.
• Maintain service levels for application systems through effective operation management, contingency planning, and system health monitoring.
• Provide professional recommendations on infrastructure configuration, application design, etc., based on analysis of system performance, incident records, and other related data.
• Lead cross-functional teams to complete system optimization and enhancement tasks, and evaluate overall task achievements.
• Organize management review meetings covering system performance, optimization, incident handling, case sharing, and project/task progress.
• Drive continuous improvement through process refinement and technology innovation.
• Collaborate with internal teams and external partners to support infrastructure or business-related projects.

• Degree holder or above in Computer Science, Information Technology, or related disciplines.
• Minimum 5 years of experience in application development or IT infrastructure. (Candidates with less experience may be considered for the System Administration Manager role.)
• Solid experience in operating system administration (AIX, Linux) is an advantage.
• Knowledge and experience with middleware products, SAN storage, backup solutions, monitoring and security tools, networking, Windows, VMware, and Red Hat Virtualization is a plus.
• Proven experience in supporting medium to large-scale project implementations is preferred.
• Good command of both spoken and written Chinese and English, proficiency in Mandarin is an advantage.

Responsibilities:

• Manage and monitor the private Cloud environment, including compute, storage, and networking resources. Provide 24x7 supports for Cloud infrastructure system.
• Implement and maintain Cloud automation and orchestration tools to improve efficiency and scalability.
• Ensure high availability, disaster recovery, and data protection for critical Cloud-based applications and services.
• Troubleshoot and resolve complex Cloud-related issues in a timely manner.
• Collaborate with development, security, and other IT teams to ensure seamless integration and security of Cloud services.
• Provide technical guidance and training to application developers/operators on Cloud-related processes and procedures.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in Cloud system administration.
• Exposure to any of the following: Red Hat OpenShift, Containers, Ansible, Elasticsearch, Grafana, Prometheus, Huawei HCS, MySQL and Redis.
• Strong understanding of any Cloud platform with experience in major areas like compute, networking, storage, backup/recovery and virtualization.
• Stay up-to-date with the latest Cloud technologies, best practices, and industry trends.
• Self-motivated and willing to work under pressure.
• Excellent troubleshooting and problem-solving skills.
• Ability to work collaboratively in a team environment and communicate technical information effectively.
• Good command in both written and spoken Chinese and English, knowledge of Mandarin is a plus.
• Experience working with financial industry and understand the technical architecture of banking systems is preferred.

A Global Insurance Firm are looking for a Technical Support Specialist to join their team

This role will join the APAC wide team and you will be working on a variety of operation enhancements, provide Tier 1 and Tier 2 technical support for Amazon Connect and related telephony systems.

Requirements:

• Hands-on experience with Amazon Connect is mandatory
• 2+ years of experience in technical support or IT helpdesk roles, preferably in a contact center environment.
• Strong problem-solving skills and ability to work independently in a fast-paced environment.
• Excellent communication skills and a customer-first mindset.

Preferences:

• AWS services (Lambda, S3, CloudWatch), and telephony systems are preferred
• AWS certification (e.g., Cloud Practitioner or Solutions Architect)
• Insurance experience

Technical Support

Location: Hong Kong (Onsite)

Department: Marketing & Commercial

Type: Full-Time

Report to: CMO

We are seeking Technical Support to deliver technical expertise for our immersive streaming technology. The ideal candidate will develop deep product expertise and provide technical support throughout the entire customer lifecycle. This role requires exceptional communication skills, technical aptitude, and a passion for translating technology into clear value propositions and solutions that enable customer success in the metaverse space.

Key Responsibilities:

Product Expertise, Technical Support & Market Intelligence

• Provide technical expertise during the entire customer journey, including product demos, and technical support
• Develop comprehensive knowledge of our immersive streaming technology, becoming the go-to expert for product capabilities, technical specifications, and competitive differentiation
• Collaborate with R&D to understand product roadmaps and communicate market requirements back to the development team
• Translate technical product capabilities into clear benefits and value propositions for market needs
• Create product content, including technical documentation, product guides and solution architectures.
• Create and deliver product training for internal teams to ensure consistent messaging and technical understanding

Job Requirements:

Education & Professional Experience

• Bachelor's degree in Computer Science, IT, Engineering, or related field
• Minimum 3 years of experience in the IT / Technology industry
• Experience in SaaS / PaaS, Cloud, developer tools or immersive tech is highly valued

Technical & Industry Knowledge

• Hands-on knowledge of product implementation cycles and technical onboarding processes
• Proficiency in computer operating systems, including Linux installation/basic configuration and Windows environment management
• Experience with MySQL and other relational database products
• Experienced in the installation and configuration of Redis, well-versed in its basic concepts and operational commands, and capable of making reasonable configurations and optimizations based on requirements.
• Practical knowledge of Nginx configuration and administration
• Solid understanding of networking concepts and ability to diagnose common network issues
• Development experience in Java, C++, Android, iOS, or Vue is preferred
• Experience with virtualization, disaster recovery, or storage solutions is preferred

Skills & Attributes

• Technical aptitude with excellent communication skills to bridge technical and business requirements
• Exceptional communication skills with the ability to translate technical information into compelling narratives
• Collaborative mindset with the ability to work effectively across multiple departments
• Business fluency in English; additional languages are a plus

Application:

Interested candidates can apply with your resume, including current and expected salary package.

Data Privacy Notice

All data received will be used for recruitment purposes only.

Job Responsibilities:

• Prepare specification and drawing submission
• Conduct on-site instruction of wiring and installation
• Perform on-site maintenance, Testing & Commissioning works of CCTV system
• Conduct operation and maintenance training to end users
• Assist project management work by liaising with contractors and consultants

Job Requirements:

• Working experience in CCTV system will be an advantage
• Proficient in Autodesk AutoCAD and Microsoft Office
• Good command in spoken and written in Cantonese and English
• Self-motivated, problem solving, responsible, independent, strong interpersonal skills and team player
• Candidates with less qualification can be considered as Assistant Field Service Engineer

Location

Hong Kong

Business Area

Sales and Client Service

Ref #

Description & Requirements
Bloomberg is a global leader in business and financial information, news, and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across 150 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

What's the role?
You will provide support for new and existing Bloomberg clients. You will collaborate with Sales to address clients' connectivity requirements, lead the installation of Bloomberg Terminals, as well as coordinate closely with a variety of internal teams to deliver access to the Bloomberg infrastructure. You will resolve technical issues and proactively maintain Bloomberg performance to the utmost level, which will include circuit usage and network performance.

You need to be a confident and well-organized communicator, responsible for handling key accounts while regularly liaising with market data and technology personnel, in addition to telecommunication providers, service vendors and a variety of internal partners to ensure the highest quality of service to our customers.

If you wish to be involved in an exciting, fast-paced and challenging role that allows you to fully utilize your communication, technical and project coordination skills while gaining insight into the global financial markets, then this may be the opportunity for you.

We'll Trust You To

• Support technical issues and inquiries regarding the Bloomberg Terminal software, hardware offerings and network connectivity
• Engage with internal and external partners to resolve service issues
• Coordinate installation and maintain customers' connectivity to Bloomberg's network
• Work proactively with clients to implement recommended hardware and network infrastructure strategies to improve their experience with Bloomberg's products and services
• Lead and coordinate multiple concurrent projects with stakeholders to meet project deadlines within service quality

You'll Need To Have

• Minimum 1 year of working experience in technical support for internal or external clients
• Working experience in more than one of the following: Network technologies (e.g., TCP/IP, UDP, RIP v2, BGP) and topology, PC hardware, operating systems (Linux, Windows, Mac OS), and software suites (e.g., MS Office)
• Business proficiency in English and Cantonese or Mandarin to support clients in these markets
• Experience in multitasking within a high-volume environment with simultaneous projects and tasks
• Demonstrable experience of coordinating with multiple teams to meet deadlines
• Flexibility to accommodate occasional evening & weekend work (time off in lieu)
• Demonstrated continuous career growth within an organisation
• Bachelor's degree or degree-equivalent qualifications

We'd Love To See

• CompTIA A+, NET+ or CCNA certification
• Experience with telecommunications lines, basic network design and security
• Experience with FIX protocol
• Exposure to vendor cloud technology e.g. AWS, Azure
• Experience with setting up & troubleshooting virtual environments (VMware, Citrix, etc.)
• Ability to communicate effectively and negotiate resolutions to difficult scenarios
• Ability in picking up new technologies and concepts quickly

If This Sounds Like You
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Why Bloomberg?
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Job Responsibility

• Provide helpdesk support and troubleshoot technical issues within the Windows environment
• Provide technical support on projects, including installation, change and maintenance to ensure the efficient implementation of services
• Perform software and hardware upgrades and deployments
• Maintain deliverable quality standards, proactively identify and resolve problems for optimal end-user satisfaction
• Basic network equipment and administration of Microsoft Windows server is required
• Maintain IT hardware asset and software inventory
• Identify and suggest possible improvements to the procedure

Job Requirement

• Higher Diploma or above in Information Technology / Computer Science or equivalent
• At least 5 years relevant experience in helpdesk support
• MTA is preferred, MCSA/MCSE will be an added advantage
• Familiar with Microsoft applications, MS Windows, MS Exchange and Network operations
• Experience on IT project coordination is highly preferable
• Knowledge in M365 and iOS/Android device will be added advantage
• Good communication skill
• High integrity, self-motivated and customer-focused attitude

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.