What Jobs are available for IT Service in Hong Kong?

Showing 1282 IT Service jobs in Hong Kong

IT support Specialist/ Help Desk

$240000 - $780000 Y Ambition

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Job Description

Skills and Qualifications
  • Minimum of 2 years' experience in end-user technical support
  • Proven background in IT support or a related technical field
  • Strong analytical and communication abilities
  • Solid understanding of operating systems, Microsoft Teams Phone, software applications, and hardware components
  • Hands-on experience with meeting and conference room technologies, such as Microsoft Teams Room
  • Familiarity with help desk ticketing systems
  • Ability to deliver effective technical assistance to both internal users and external clients
  • Sound knowledge of IT networking fundamentals
  • Excellent interpersonal and communication skills
  • Willingness to work outside regular office hours, including weekends and public holidays
  • Able to work independently
Job Responsibilities
  • Troubleshoot and resolve hardware and software issues
  • Run system update
  • Maintain accurate records in equipment inventory and rack management systems
  • Conduct user training sessions on software tools and applications
  • Keep system documentation up to date
  • Escalate complex issues to higher-level support teams as needed
  • Adhere to established procedures, instructions, and checklists to ensure quality service delivery
  • Handle client requests and ad-hoc tasks efficiently and promptly
  • Perform other duties as assigned by supervisors
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Information Technology Help Desk Support

$104000 - $130878 Y Mirae Asset Securities (HK)

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Job Description

Responsibilities

  • Provide daily support to end users and perform Helpdesk work tasks.
  • Responsible for response to users' enquiries about various computer problems.
  • Coordinate with vendors on hardware and software purchase/maintenance.
  • Manage IT asset and server hardware inventory.
  • Coordinate with IT related project and vendor coordination if needed.
  • Assist IT procurement and asset management.
  • Handle ad-hoc IT request.
  • Follow up ad-hoc task.

Qualifications

  • 1 - 2 years' working experience on IT support, Fintech background would be advantage
  • Knowledge of operation of Linux, Windows OS
  • Good level of knowledge on Desktop OS/application support
  • Good command of spoken & written English and Chinese

Preferred Skills

A team player with excellent communication skills.

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Assistant Service Engineer/Service Engineer

$40000 - $60000 Y European Gondola Systems Company Limited

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Job Description

Job Description:

  • Arrange maintenance technicians to carry out repair work
  • Monitor the progress of projects and ensure timely completion
  • Remote technical support to diagnose and resolve customer issues efficiently
  • Handle customer complaints professionally and seeking satisfactory resolutions
  • Prepare reports and documents such as maintenance records, photo reports, and work progress reports
  • Carry out ad-hoc duties as assigned

Job Requirements:
- Diploma in Electrical Engineering or equivalent
- Configure and troubleshoot PLC hardware and software to keep systems running smoothly
- Strong planning and organizational skills
- Self-motivated, mature, with a strong sense of teamwork
- Good command of both written and spoken English and Chinese
- Immediately available is an advantage

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Customer Service Officer – Financial service

$30000 - $60000 Y PERSOLKELLY Hong Kong Limited

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Job Description

Customer Service Officer – Financial service (Native Korean speaking)

Key Responsibilities:

  • Serve as the main contact for Korean-speaking corporate clients, providing professional and timely support via various channels.
  • Handle and resolve client inquiries, technical issues, and complaints effectively to ensure high satisfaction and retention.
  • Execute and monitor daily operational tasks to ensure accuracy, efficiency, and smooth processes.
  • Process client requests and transactions in accordance with company and regulatory guidelines.
  • Collaborate with internal teams to investigate and resolve client issues.
  • Relay client feedback to relevant departments to help improve products and services.
  • Manage multiple tasks and ad-hoc projects in a fast-paced trading environment.

Requirements:

  • Bachelor's degree or equivalent.
  • Must be a native Korean speaker with full professional fluency in Mandarin/ English.
  • Previous customer service experience: in B2b, financial services or fintech background is a strong plus.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Strong team player who can also work independently.
  • Ability to multitask, prioritize, and work effectively under pressure.

Application Method:

To apply for this position, please simply click on the "APPLY" button or send your full resume to ) word format indicating the job title.  If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence and used for recruitment purposes only in accordance with PERSOLKELLY Hong Kong Limited's Privacy Notice.

PERSOLKELLY Hong Kong Limited: Employment Agency Licence No. 79017

PERSOL Hong Kong: Employment Agency Licence No. 79006

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Customer Service

$20000 - $40000 Y Hing Fat Flower Group Limited

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Job Description

Hing Fat Flower Group (HFFG) is a leading floral conglomerate in Asia. For over 40 years, our wholesale subsidiary Hing Fat Flower Wholesales Ltd has been importing from over 20 countries worldwide, supplying a wide range of fresh cut flowers, foliage and accessories to many high-end boutique florists, 5 star hotels and casino resorts in Hong Kong, Macau and China.  Our retail subsidiaries HF Flora, Pacific Petals, Hing Fat Flower Market and Hing Fresh Global Sourcing; caters to different needs across multiple market segments, offering competitive fresh produce and unique floral services.

To cope with our expansion, we are looking for a high-calibre and energetic individual to join our winning team.

We are looking for a Customer Service & Sales Executive, who is highly self-motivated to cope with our diverse business expansion.

Job Responsibilities:

Reporting to Sales & Customer Service Manager you will be responsible for all aspects of Customer Service and administration work, including but not limited to

Responsibilities:

  • Handle customer inquiries via email, phone, WhatsApp, and social media with courtesy and professionalism
  • Provide comprehensive customer service throughout the sales cycle—including pre-sales, in-sales, and post-sales support. This includes answering questions, resolving complaints, processing orders, maintaining customer relationships, and offering product and service information to enhance brand image and customer satisfaction
  • Monitor and follow up on order status, ensuring timely responses to customers
  • Manage procurement of floral materials and supplies
  • Prepare quotations and invoices for both corporate and individual clients
  • Prepare regular sales reports to management
  • Ad-hoc assignment is required

To qualify, individual must:

  • DSE or above academic qualification
  • Minimum 2 years of customer service experience
  • Detail-oriented, well-organized, and a strong team player
  • Able to multitask and learn quickly in a fast-paced environment
  • Strong prioritization and time management skills
  • Experience with online business platforms, e-commerce systems, or ERP systems is a plus
  • Proficient in MS Word, Excel, and PowerPoint
  • Excellent communication skills in Cantonese, Mandarin, and English
  • Candidates with experience in floral design or hospitality industry will be given priority
  • Knowledge of Photoshop is an advantage
  • Immediate availability is preferred

Interested parties, please APPLY NOW and send us your full resume in MS WORD / PDF format MUST with latest salary, expected salary and availability.  Please note that only shortlisted candidates will be notified (Data collected is only for recruitment purpose).

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Lobby - Service

$20000 - $30000 Y Fairwood Fast Food Ltd

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Job Description

Job Description:

  • Responsibilities include serving customers and performing general cleaning duties
  • Eligible candidates should be friendly, cheerful, outgoing and courteous
  • No experience is required
  • Housewive and students are invited to apply
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Shared Service

$600000 - $800000 Y Amoy Food Ltd

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Job Description

Key Responsibilities (50% - Data Analysis & Project Involvement):

  • Data Analysis & Insight Generation: Prepare monthly reports and deep-dive analyses, transforming operational data into actionable insights to inform business strategy and decision-making.
  • Project Management: Actively participate in strategic projects, such as: Logistics and delivery process revamp and enhancement, Company-wide operational workflow improvement initiatives.
  • Process Optimization: Use data to identify inefficiencies and propose data-backed solutions for the entire order-to-delivery process, from container load optimization to new product launch support.
  • Ad Hoc Projects: Take on other data-intensive projects and assignments as directed by supervisor.

Key Responsibilities (50% - Operational Excellence):

  • Order & Invoice Management: Accurately process customer purchase orders in our SAP system and create professional sales documents (Proforma Invoices).
  • Documentation & Data Entry: Handle daily scanning, filing, and management of critical documents to ensure an organized and accessible digital record system.
  • Daily Coordination: Serve as a key point of contact for customer inquiries, collaborating with Production, Planning, and Logistics teams to resolve routine scheduling and delivery challenges in real-time.
  • Administrative Support: Provide support for customs documentation and other daily operational tasks as required.

Requirements:

  • Bachelor's degree or equivalent in Data Science, Computer Science, Engineering or related disciplines
  • At least 2 years of relevant working experience in data analysis
  • Quick learner, eager to master new systems like SAP and develop professional skills.
  • Detailed mind set and a strong sense of responsibility.
  • Possesses excellent communication skills in English and Chinese (including Chinese word processing).

We offer double pay, year-end discretionary bonus, and excellent career development opportunities to the right candidate.  Interested parties please send your resume with current & expected salary and date of availability by clicking "Apply Now".  For enquiries, please contact our Recruitment Whatsapp Hotline at For more details, please visit .

All applications will be treated in strict confidence and retained for 6 months for recruitment purposes only.

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Service Engineer

$30000 - $60000 Y A. Johnson Environmental Technical Co Ltd

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Job Description

Job Description:
  • Responsible for system installation, calibration and maintenance services
Qualifications:
  • HKDSE or above
  • Basic knowledge of Computer hardware, software
  • Good command of Chinese languages and English
  • Possess HK Driving License
  • Fresh graduates from Technical Insitute are welcome

Interested parties please send your full resume, salary expected and contact information as below.   

Personal data collected will be used for recruitment purpose only.

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Customer Service

$204000 - $228000 Y Home of the Elderly Consultancy Ltd.

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Job Description

About the company:

We have been the pioneer of silver hair market in Hong Kong, since starting our business in 2005. In the past 16 years, we always strived to bring health and happiness to the elderly and families. Our major services include Nursing Home One-Stop Solution (NHOSS), home-based rehabilitation and health care services (HomeCare) and on-site medical services to nursing homes. Since 2020, we have been a recognized service provider for Community Care Service Voucher for the Elderly Scheme under Social Welfare Department, HKSAR Government.

We are now looking for individuals who are passionate to build a career for the ageing population.

Job Duties:

Assessing clients' need for long term care

Preparing geriatric care plans and solutions for clients

Site-visiting elderly homes with caregivers

Promoting rehabilitation and home-based health care services

Requirements:

Good interpersonal and communication skills

Sales experience preferred, but fresh graduates are also welcomed

Working on weekends and public holidays

Performing outdoor duties

We offer:

Basic salary from $17,000 to $19,000 per month

Attractive incentive bonus

Transportation allowance

Medical benefits

Birthday leave

For interested parties, please send your application letter and resume to (email redacted, apply via Company website), stating also your expected salary and date of availability.

Personal data collected will be used for recruitment purpose only.

Full-time

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Service Engineer

$60000 - $120000 Y HKT

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Job Description

To assist with business expansion, we are seeking a seasoned Network Engineer to join our team.

Your Role

  • Perform server and network infrastructure installation, deployment, maintenance, support and troubleshooting
  • Provide technical support and planning on Internet, Intranet, Website, user application system, system software and hardware
  • Provide on call support for production incidents and perform shift duties as required
  • 7 x 24 on call standby and non-office hours work is required

To Suceed in this Role

  • Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
  • Minimum 4 years relevant working experience in network administration and support
  • Hands-on experience in Switch, Router, WiFi Controller, IPS/IDS, Firewall, Load Balancer, network monitoring and troubleshooting
  • Strong knowledge of operating systems (Windows, Linux, macOS) and software applications.
  • Good knowledge of Microsoft Windows, Red Hat Linux, VMware, SAN Storage and TCP/IP in LAN/WAN network environment
  • Excellent command of written English
  • Candidates with less experience will also be considered
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