506 IT Service jobs in Hong Kong

Service Trainee

Schneider Electric

Posted 10 days ago

Job Viewed

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Job Description

Join to apply for the Service Trainee role at Schneider Electric .

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Program features:

  • On-the-job training focusing on technical know-how in SE field service operations.
  • Coaching and guidance to support trainees’ career development.

Target students: Higher Diploma or above in Electrical/Mechanical/Building Services or equivalent.

Duration of Program: 2 years.

Job Description:

  • Support Senior/Service Engineers in customer services and project work, including operation and maintenance, testing, and commissioning on electrical/UPS/Cooling systems.
  • Assist in troubleshooting, investigation, and resolving technical problems on-site.
  • Prepare and maintain service and testing records to ensure quality compliance.
  • Assist in preventive or corrective maintenance for electrical/UPS/Cooling systems.
  • Support coordination with customers for services and operations.
  • Assist in submitting schedules, documents, and drawings as per customer requirements.
  • Use corporate systems to complete daily service requests.
  • Engage in structured training to achieve required competencies.

Qualifications:

  • At least Higher Diploma in Electrical/Mechanical/Building Services or equivalent, with less than 2 years of experience.
  • Proactive in learning and building engineering knowledge.
  • Long-term plan to develop skills in electrical distribution systems, UPS, Cooling, etc., is recommended.
  • Basic software skills, e.g., MS Project, are preferred.

Schedule: Full-time

Req: 009FRF

Seniority level
  • Internship
Employment type
  • Temporary
Job function
  • Other
Industries
  • Automation Machinery Manufacturing
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Service Engineer

Siemens

Posted 10 days ago

Job Viewed

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Job Description

Join to apply for the Service Engineer role at Siemens

4 days ago Be among the first 25 applicants

Join to apply for the Service Engineer role at Siemens

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Smart Infrastructure – Electrification & Automation

  • Perform on site trouble shooting, maintenance, repairs and T&C for substation automation RTU and ensure the service and T&C is completed within target timeline
  • Participate in the rotational standby duty roster which may include nights, weekends, and public holidays
  • Troubleshoot and diagnose technical issue using specialized tools and equipment
  • Maintain accurate records of work performed, including service reports and maintenance logs.
  • Support Engineering team to prepare technical manuals/ document for submission
  • Perform ad-hoc duties as assigned

Smart Infrastructure – Electrification & Automation

Responsibilities

  • Perform on site trouble shooting, maintenance, repairs and T&C for substation automation RTU and ensure the service and T&C is completed within target timeline
  • Participate in the rotational standby duty roster which may include nights, weekends, and public holidays
  • Troubleshoot and diagnose technical issue using specialized tools and equipment
  • Maintain accurate records of work performed, including service reports and maintenance logs.
  • Support Engineering team to prepare technical manuals/ document for submission
  • Perform ad-hoc duties as assigned

Requirements:

Individuals who meet the following requirements or possess the equivalent combination of competence and experience are invited to apply:

  • Higher Diploma or above in Electrical/Electronic/Control and automation Engineering or related engineering disciplines
  • At least 5+ years’ relevant experience in electrical/electronic/control and automation engineering field
  • Solid experience in automation RTU/PLC system is highly preferable
  • Knowledgeable on industrial communication protocols (DNP3, Modbus and IEC 61850) is preferable
  • Strong knowledge in Control and Automation Systems and SHEQ system implementation
  • Excellent communications skills and a team player
  • Ability to work independently and as part of a team
  • Well-versed in MS Office applications and AutoCad
  • Proficiency in both written and spoken English and Chinese
  • Willing to develop technical competence in Substation RTU and automation
  • Candidate with less experience and qualifications will be considered as Assistant Services Engineer

Remarks:

  • The candidate will be employed by outsourced company

How to apply:

We are an equal opportunity employer and welcome applications from all qualified candidates. Attractive remuneration package and excellent career prospects will be offered to the right candidate. Interested persons, please send your full resume with expected salary in your application by clicking “APPLY NOW”.

Applicants not hearing from us within 4 weeks from the date of advertisement may consider their applications filed for future reference. We reserve the right to review applications received for suitability for other posts within the company. Personal data provided by job applicants will be used strictly for recruitment related purposes only. We shall retain the personal data of unsuccessful applicants for 1 year.Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Automation Machinery Manufacturing

Referrals increase your chances of interviewing at Siemens by 2x

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Kwun Tong District, Hong Kong SAR 7 months ago

Hong Kong SAR $28,000.00-$5,500.00 1 week ago

Software Engineer (Low-Level Programming)

Hong Kong SAR 35,000.00- 60,000.00 3 months ago

Hong Kong SAR 4,800.00- 7,200.00 2 days ago

Software Engineer – IoT / Smart City Solution (REF: CESG/SE)

Shenzhen, Guangdong, China CN¥20,000.00-CN¥40,000.00 2 years ago

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Service Technician

KONE

Posted 12 days ago

Job Viewed

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Job Description

Join to apply for the Service Technician role at KONE

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2 years ago Be among the first 25 applicants

Join to apply for the Service Technician role at KONE

  • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
  • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.
  • Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.
  • Accountable for equipment safety and performance
  • Accountable for managing the site environment during service operations
  • Accountable for identifying site risk, and communicate them to his supervisor
  • Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure
  • Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them

Customer relationship management

  • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
  • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.
  • Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.
  • Accountable for equipment safety and performance
  • Accountable for managing the site environment during service operations
  • Accountable for identifying site risk, and communicate them to his supervisor
  • Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure
  • Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them

Service operations

  • Accountable for the end-users and the site safety
  • Accountable for the safe working environment
  • Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
  • Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes
  • Responsible for effectively planning his workload, in conjunction with the service supervisor
  • Accountable for raising sales lead to his supervisor
  • Accountable for very precise and timely back reporting of the work done according to the process
  • Responsible for submitting time sheets based on the execution
  • Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor.
  • Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition
  • Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor

Leadership / People management

  • Responsible for regular update of his supervisor on all relevant information
  • Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training
  • May be required to give training/coaching to persons nominated by the supervisor

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at KONE by 2x

Sign in to set job alerts for “Service Technician” roles.

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Wan Chai District, Hong Kong SAR 4 days ago

Regional IT Service Desk Engineer Asia Pacific

Wan Chai District, Hong Kong SAR 5 months ago

Deputy General Manager, Service Management Centre Field Service Engineer (rehabilitation / medical / electrical) Customer Service (Employee Benefit), Manager / Assistant Manager

Wan Chai District, Hong Kong SAR 2 weeks ago

Assistant Client Service Manager - Private Banking Department (HK) (Assistant) Service Management Manager (ToB) Technical Service Engineer (Fleet Program) Presales Engineer / Service Solutions Architect Complaint Management and Service Project, Principal (Senior Manager) Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK)

Causeway Bay, Hong Kong SAR 10 months ago

Service Quality Manager - Cards & Unsecured Lending IT Service Delivery Manager (Network Infrastructure Support) Technical Lead, Network Services (Investment Bank) Branch Service Executive(Teller)/Customer Relationship Manager/Digital Branch Service Executive/General Banking Manager/Insurance Specialist (HK) IT Service Delivery Manager, Digital Solution

Wan Chai District, Hong Kong SAR 5 months ago

Service Delivery Manager (Cybersecurity)

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Service Engineer

Hitachi Rail

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

2 days ago Be among the first 25 applicants

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Hong Kong, China Hong Kong, Hong Kong (On-Site)

Responsibilities

  • Deliver Service Training (Operation, Administration and Maintenance) to Customers as required
  • Define overall training framework plan, procedures and workflows for project activities
  • Define, set up and manage Training platforms/simulators/equipment & tools
  • Manage and update those associate Technical Training Service Documents such as WI, Procedures, workflow, Manual …etc
  • Support service and coordination with internal and external stakeholders during project DLP (Defects Liability Period)
  • Maintenance support for the hardware and software bugs analysis and resolution
  • Software and hardware problem investigation for the DLP (Defects Liability Period) projects
  • Analyze the log and information collected from the site, provide short-term and long term recovery proposal
  • Coordinate with Engineering team to Investigate major failures or design defects in DLP (Defects Liability Period) and provide all necessary corrective actions
  • Coordinate with suppliers for faulty module return and factory repair or improvement actions

Requirements

  • Degree in Electrical, Computer, Mechanical Engineering or relevant disciplines.
  • 3+ years of working experience in the Engineering field
  • Documents experience
  • Proven On-site service support / maintenance knowledge
  • Knowledge of Windows Servers, Linux OS and Networking implementation are an advantage
  • Well coordination and planning for working with various parties and subcontractors
  • Strong Troubleshooting and problem-solving skills
  • Experience in Training Delivery for Customer would be an added advantage
  • Good command of both spoken and written English
  • Fresh graduates are welcome

Desirable

  • Experience in hardware mechanical/electronic field
  • Knowledge on Automatic Fare Collection maintenance
  • Experience in Quality Control Manufacturing

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries Rail Transportation

Referrals increase your chances of interviewing at Hitachi Rail by 2x

Engineer – Maintenance & Repair (Electrical/HVAC/P&D/Fire) (REF: SER) Assistant Engineer (Component Repair) | Aero Engine Maintenance, Repair and Overhaul (MRO)

Wan Chai District, Hong Kong SAR 5 months ago

Project Engineer (MOD/NI) - Lifts and Escalators SERVICE ENGINEER (23K-25K X 13) – Europe MNC ventilation / HVAC / air condition / building service (5 days work/Lai chi kok) SERVICE ENGINEER - Europe MNC machine equipment / medical device brand owner (Kwai Hing)

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Service Engineer

MSA - The Safety Company

Posted 17 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Service Engineer role at MSA - The Safety Company .

Get AI-powered advice on this job and more exclusive features.

Overview

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers' greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

Responsibilities
  • List main responsibilities for this role.
  • Demonstrated ability in troubleshooting electrical and/or mechanical systems.
  • Self-starter, enthusiastic, team player, committed, hardworking, honest, and effective.
  • Organized, thorough, systems-oriented with meticulous attention to detail.
  • Ability to communicate at all levels.
Qualifications
  • List critical qualifications for the role and any additional nice-to-have qualifications.
  • Proven ability to work independently in the field while interdependent on headquarters staff.
  • Thorough knowledge of MS Office.
  • College diploma or above with a major in engineering or equivalent required.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • Public Safety

This job is not marked as expired and appears actively listed.

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This advertiser has chosen not to accept applicants from your region.

Service Engineer

Hong Kong, Hong Kong Siemens

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Family:** Electrification & Automation
**Req ID:** 472673
Service EngineerSmart Infrastructure - Electrification & AutomationResponsibilities Perform on site trouble shooting, maintenance, repairs and T&C for substation automation RTU and ensure the service and T&C is completed within target timeline Participate in the rotational standby duty roster which may include nights, weekends, and public holidays Troubleshoot and diagnose technical issue using specialized tools and equipment Maintain accurate records of work performed, including service reports and maintenance logs. Support Engineering team to prepare technical manuals/ document for submission Perform ad-hoc duties as assigned ?Requirements:Individuals who meet the following requirements or possess the equivalent combination of competence and experience are invited to apply: Higher Diploma or above in Electrical/Electronic/Control and automation Engineering or related engineering disciplines At least 5+ years' relevant experience in electrical/electronic/control and automation engineering field Solid experience in automation RTU/PLC system is highly preferable Knowledgeable on industrial communication protocols (DNP3, Modbus and IEC 61850) is preferable Strong knowledge in Control and Automation Systems and SHEQ system implementation Excellent communications skills and a team player · Ability to work independently and as part of a team Well-versed in MS Office applications and AutoCad Proficiency in both written and spoken English and Chinese Willing to develop technical competence in Substation RTU and automation Candidate with less experience and qualifications will be considered as Assistant Services Engineer Remarks: The candidate will be employed by outsourced company How to apply:We are an equal opportunity employer and welcome applications from all qualified candidates. Attractive remuneration package and excellent career prospects will be offered to the right candidate. Interested persons, please send your full resume with expected salary in your application by clicking "APPLY NOW".Applicants not hearing from us within 4 weeks from the date of advertisement may consider their applications filed for future reference. We reserve the right to review applications received for suitability for other posts within the company. Personal data provided by job applicants will be used strictly for recruitment related purposes only. We shall retain the personal data of unsuccessful applicants for 1 year.
This advertiser has chosen not to accept applicants from your region.

Service Engineer

Hong Kong, Hong Kong Hitachi Rail

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

2 days ago Be among the first 25 applicants

About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Hong Kong, China Hong Kong, Hong Kong (On-Site)
Responsibilities

  • Deliver Service Training (Operation, Administration and Maintenance) to Customers as required
  • Define overall training framework plan, procedures and workflows for project activities
  • Define, set up and manage Training platforms/simulators/equipment & tools
  • Manage and update those associate Technical Training Service Documents such as WI, Procedures, workflow, Manual …etc
  • Support service and coordination with internal and external stakeholders during project DLP (Defects Liability Period)
  • Maintenance support for the hardware and software bugs analysis and resolution
  • Software and hardware problem investigation for the DLP (Defects Liability Period) projects
  • Analyze the log and information collected from the site, provide short-term and long term recovery proposal
  • Coordinate with Engineering team to Investigate major failures or design defects in DLP (Defects Liability Period) and provide all necessary corrective actions
  • Coordinate with suppliers for faulty module return and factory repair or improvement actions
Requirements
  • Degree in Electrical, Computer, Mechanical Engineering or relevant disciplines.
  • 3+ years of working experience in the Engineering field
  • Documents experience
  • Proven On-site service support / maintenance knowledge
  • Knowledge of Windows Servers, Linux OS and Networking implementation are an advantage
  • Well coordination and planning for working with various parties and subcontractors
  • Strong Troubleshooting and problem-solving skills
  • Experience in Training Delivery for Customer would be an added advantage
  • Good command of both spoken and written English
  • Fresh graduates are welcome
Desirable
  • Experience in hardware mechanical/electronic field
  • Knowledge on Automatic Fare Collection maintenance
  • Experience in Quality Control Manufacturing
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
We would be delighted if you would be one of our followers at

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries Rail Transportation

Referrals increase your chances of interviewing at Hitachi Rail by 2x

Engineer – Maintenance & Repair (Electrical/HVAC/P&D/Fire) (REF: SER) Assistant Engineer (Component Repair) | Aero Engine Maintenance, Repair and Overhaul (MRO)

Wan Chai District, Hong Kong SAR 5 months ago

Project Engineer (MOD/NI) - Lifts and Escalators SERVICE ENGINEER (23K-25K X 13) – Europe MNC ventilation / HVAC / air condition / building service (5 days work/Lai chi kok) SERVICE ENGINEER - Europe MNC machine equipment / medical device brand owner (Kwai Hing)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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About the latest It service Jobs in Hong Kong !

Service Engineer

Hong Kong, Hong Kong MSA - The Safety Company

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Service Engineer role at MSA - The Safety Company .

Get AI-powered advice on this job and more exclusive features.

Overview

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers' greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

Responsibilities
  • List main responsibilities for this role.
  • Demonstrated ability in troubleshooting electrical and/or mechanical systems.
  • Self-starter, enthusiastic, team player, committed, hardworking, honest, and effective.
  • Organized, thorough, systems-oriented with meticulous attention to detail.
  • Ability to communicate at all levels.
Qualifications
  • List critical qualifications for the role and any additional nice-to-have qualifications.
  • Proven ability to work independently in the field while interdependent on headquarters staff.
  • Thorough knowledge of MS Office.
  • College diploma or above with a major in engineering or equivalent required.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • Public Safety

This job is not marked as expired and appears actively listed.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Service Trainee

Hong Kong, Hong Kong Schneider Electric

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Service Trainee role at Schneider Electric .

Get AI-powered advice on this job and more exclusive features.

Program features:

  • On-the-job training focusing on technical know-how in SE field service operations.
  • Coaching and guidance to support trainees’ career development.

Target students: Higher Diploma or above in Electrical/Mechanical/Building Services or equivalent.

Duration of Program: 2 years.

Job Description:

  • Support Senior/Service Engineers in customer services and project work, including operation and maintenance, testing, and commissioning on electrical/UPS/Cooling systems.
  • Assist in troubleshooting, investigation, and resolving technical problems on-site.
  • Prepare and maintain service and testing records to ensure quality compliance.
  • Assist in preventive or corrective maintenance for electrical/UPS/Cooling systems.
  • Support coordination with customers for services and operations.
  • Assist in submitting schedules, documents, and drawings as per customer requirements.
  • Use corporate systems to complete daily service requests.
  • Engage in structured training to achieve required competencies.

Qualifications:

  • At least Higher Diploma in Electrical/Mechanical/Building Services or equivalent, with less than 2 years of experience.
  • Proactive in learning and building engineering knowledge.
  • Long-term plan to develop skills in electrical distribution systems, UPS, Cooling, etc., is recommended.
  • Basic software skills, e.g., MS Project, are preferred.

Schedule: Full-time

Req: 009FRF

Seniority level
  • Internship
Employment type
  • Temporary
Job function
  • Other
Industries
  • Automation Machinery Manufacturing
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Service Technician

Hong Kong, Hong Kong KONE

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Service Technician role at KONE

Continue with Google Continue with Google

2 years ago Be among the first 25 applicants

Join to apply for the Service Technician role at KONE

  • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
  • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.
  • Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.
  • Accountable for equipment safety and performance
  • Accountable for managing the site environment during service operations
  • Accountable for identifying site risk, and communicate them to his supervisor
  • Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure
  • Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them
Customer relationship management
  • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
  • Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.
  • Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.
  • Accountable for equipment safety and performance
  • Accountable for managing the site environment during service operations
  • Accountable for identifying site risk, and communicate them to his supervisor
  • Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure
  • Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them
Service operations
  • Accountable for the end-users and the site safety
  • Accountable for the safe working environment
  • Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
  • Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes
  • Responsible for effectively planning his workload, in conjunction with the service supervisor
  • Accountable for raising sales lead to his supervisor
  • Accountable for very precise and timely back reporting of the work done according to the process
  • Responsible for submitting time sheets based on the execution
  • Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor.
  • Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition
  • Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor
Leadership / People management
  • Responsible for regular update of his supervisor on all relevant information
  • Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training
  • May be required to give training/coaching to persons nominated by the supervisor
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Industrial Machinery Manufacturing

Referrals increase your chances of interviewing at KONE by 2x

Sign in to set job alerts for “Service Technician” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Wan Chai District, Hong Kong SAR 4 days ago

Regional IT Service Desk Engineer Asia Pacific

Wan Chai District, Hong Kong SAR 5 months ago

Deputy General Manager, Service Management Centre Field Service Engineer (rehabilitation / medical / electrical) Customer Service (Employee Benefit), Manager / Assistant Manager

Wan Chai District, Hong Kong SAR 2 weeks ago

Assistant Client Service Manager - Private Banking Department (HK) (Assistant) Service Management Manager (ToB) Technical Service Engineer (Fleet Program) Presales Engineer / Service Solutions Architect Complaint Management and Service Project, Principal (Senior Manager) Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK)

Causeway Bay, Hong Kong SAR 10 months ago

Service Quality Manager - Cards & Unsecured Lending IT Service Delivery Manager (Network Infrastructure Support) Technical Lead, Network Services (Investment Bank) Branch Service Executive(Teller)/Customer Relationship Manager/Digital Branch Service Executive/General Banking Manager/Insurance Specialist (HK) IT Service Delivery Manager, Digital Solution

Wan Chai District, Hong Kong SAR 5 months ago

Service Delivery Manager (Cybersecurity)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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This advertiser has chosen not to accept applicants from your region.
 

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