594 IT Specialist jobs in Hong Kong

1 day ago Be among the first 25 applicants

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may email: for faster processing!

Job Description:

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  
  

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  
  

• Excellent proven track record supporting clients in a financial environment
• Excellent proven customer service based approach
• Proven ability to prioritize tasks and issues according to the business impact
• Good written and verbal communication skills
• Good time management skills
• Able to work in a high pressure environment
• Strong organizational and analytical skills
• Ability to multi-task and work under pressure
• Ability to work autonomously and within team
• Flexible and proactive with a "will do' attitude
• Takes responsibility and follows through on issues to closure and root cause resolution
• Demonstrable desire to achieve
• Only fully vaccinated candidates will be considered. This is a requirement to work in our clients facility.
• Dress Code: Business casual
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Stefanini North America and APAC by 2x

Get notified about new Technical Support Specialist jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

Hong Kong, Hong Kong SAR HK$24,000.00-HK$0,000.00 2 days ago

Hong Kong, Hong Kong SAR HK 30,000.00-HK 60,000.00 3 days ago

Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 8,000.00 2 years ago

Kwun Tong District, Hong Kong SAR 1 month ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago

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1 day ago Be among the first 25 applicants

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may email: for faster processing!

Job Description:

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  

• Excellent proven track record supporting clients in a financial environment
• Excellent proven customer service based approach
• Proven ability to prioritize tasks and issues according to the business impact
• Good written and verbal communication skills
• Good time management skills
• Able to work in a high pressure environment
• Strong organizational and analytical skills
• Ability to multi-task and work under pressure
• Ability to work autonomously and within team
• Flexible and proactive with a "will do' attitude
• Takes responsibility and follows through on issues to closure and root cause resolution
• Demonstrable desire to achieve
• Only fully vaccinated candidates will be considered. This is a requirement to work in our clients facility.
• Dress Code: Business casual
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Stefanini North America and APAC by 2x

Get notified about new Technical Support Specialist jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

Hong Kong, Hong Kong SAR HK$24,000.00-HK$0,000.00 2 days ago

Hong Kong, Hong Kong SAR HK 30,000.00-HK 60,000.00 3 days ago

Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 8,000.00 2 years ago

Kwun Tong District, Hong Kong SAR 1 month ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago

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4 days ago Be among the first 25 applicants

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Direct message the job poster from Stefanini Group

Description:

The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.

Responsibilities:

•Provide swift and professional deskside IT support

•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions

•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels

•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk

•Collaborate with other support groups across global locations to help troubleshoot client issues

•Utilize tools for building, monitoring and troubleshooting client devices

•Participate in Disaster recovery testing exercises

•Upholding procedures for logging, reporting, and statistically monitoring desktop operations

•Write technical support and client documentation in form of Knowledgebase articles

•Meet or exceed expected customer service levels

•Other duties as assigned by the Level 2 Support Manager.

Requirements:

•Provide swift and professional deskside IT support

•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions

•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels

•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk

•Collaborate with other support groups across global locations to help troubleshoot client issues

•Utilize tools for building, monitoring and troubleshooting client devices

•Participate in Disaster recovery testing exercises

•Upholding procedures for logging, reporting, and statistically monitoring desktop operations

•Write technical support and client documentation in form of Knowledgebase articles

•Meet or exceed expected customer service levels

•Other duties as assigned by the Level 2 Support Manager

•Resolve Hardware / Software issues

•Experience with VPN, Soft Phones, Remote Desktop, VDI

•Asset Tracking / Inventory Management

•Only fully vaccinated candidates will be considered.

•This is a requirement to work in our clients facility.

• Seniority level Entry level

• Employment type Contract

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Stefanini Group by 2x

Get notified about new Technical Support Specialist jobs in Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 2 months ago

Wan Chai District, Hong Kong SAR 2 days ago

Tai Po District, Hong Kong SAR 4 hours ago

Hong Kong SAR $23,000.00-$26,000.00 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 month ago

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Join to apply for the System Administrator (Windows) role at Bank of China (Hong Kong) .

This is a full-time position based in New Territories, Hong Kong SAR.

• Perform Windows system administration including setup, backup, software installation, patch upgrades, system monitoring, and health checks.
• Handle system troubleshooting and performance tuning.
• Manage capacity monitoring for systems and applications.
• Provide advice and consultancy to project teams on system architecture design.
• Revise technical standard guidelines in accordance with internal IT audit regulations.
• Serve as a technical advisor for junior system administrators.

• Degree in information technology, computer science, or related discipline.
• At least 2 years of experience in Windows 10, Windows Server 2016/2019 administration.
• Solid knowledge of technical infrastructure and system architecture design.
• Hands-on experience with Microsoft Windows Active Directory, Microsoft Cluster, SCCM, and middleware like IIS.
• Proficiency in Windows PowerShell scripting.
• Experience with Red Hat KVM and MS Exchange is a plus.
• Self-motivated with the ability to work under pressure and meet deadlines.
• Willing to work out of office hours for urgent issues.
• Good interpersonal and communication skills in Chinese and English; Mandarin is a plus.
• Experience in cloud/big data architecture, system security, ISO 2000/ITIL is advantageous.
• Experience in IT inventory management and automation is beneficial.
• Strong skills in price negotiation, procurement, budgeting, and financial management are a plus.

Interested candidates are encouraged to apply online. For more details, visit our website .

Note: Data collected will be used solely for recruitment purposes. If you do not hear back within 8 weeks, your application will be considered unsuccessful, and your data will be destroyed within 12 months.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industries: Banking, Capital Markets, and Financial Services

Join to apply for the System Administrator (Linux) role at Bank of China (Hong Kong) .

Responsibilities include:

1. Perform Linux system administration including system setup, backup, software installation, patch upgrade, system monitoring, and health checks.
2. Handle system troubleshooting and performance tuning.
3. Manage capacity monitoring for systems and applications.
4. Provide advice and consultancy to project teams on system architecture design.
5. Revise technical standard guidelines in compliance with internal IT audit regulations.
6. Serve as a technical advisor for junior system administrators.

Requirements:

• Degree in information technology, computer science, or related discipline.
• At least 2 years of experience in Redhat Linux 7/8 system administration.
• Strong knowledge of technical infrastructure environment and system architecture design.
• Hands-on experience with Redhat KVM, GFS, Cluster suite, and middleware products like Apache, Tomcat, WebSphere, MQSeries.
• Proficiency in shell scripting.
• Experience in distributed system design and administration is a plus.
• Experience in system performance monitoring and tuning.
• Experience with Lotus Notes is a plus.
• Self-motivated with ability to work under pressure and meet deadlines.
• Willingness to work outside regular hours for urgent issues.
• Good interpersonal and communication skills, proficiency in Chinese and English, knowledge of Mandarin is a plus.
• Experience with cloud/big data architecture, system security, ISO 20K/ITIL is advantageous.
• Experience in IT inventory management and automation is beneficial.
• Good negotiation, procurement, budgeting, and financial management skills are a plus.

We offer a competitive package and benefits including medical and life insurance, and allowances. Interested candidates should apply online via our website . Data will be used solely for recruitment; unsuccessful applicants' data will be destroyed within 12 months.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industry: Banking, Capital Markets, and Financial Services

Join to apply for the System Administrator (Linux) role at Bank of China (Hong Kong) .

Responsibilities include:

• Perform Linux system administration including system setup, backup, software installation, patch upgrade, system monitoring, and health checks.
• Handle system troubleshooting and performance tuning.
• Manage capacity monitoring for systems and applications.
• Provide advice and consultancy to project teams on system architecture design.
• Revise technical standard guidelines in compliance with internal IT audit regulations.
• Serve as a technical advisor for junior system administrators.

Requirements:

• Degree in information technology, computer science, or related discipline.
• At least 2 years of experience in Redhat Linux 7/8 system administration.
• Strong knowledge of technical infrastructure environment and system architecture design.
• Hands-on experience with Redhat KVM, GFS, Cluster suite, and middleware products like Apache, Tomcat, WebSphere, MQSeries.
• Proficiency in shell scripting.
• Experience in distributed system design and administration is a plus.
• Experience in system performance monitoring and tuning.
• Experience with Lotus Notes is a plus.
• Self-motivated with ability to work under pressure and meet deadlines.
• Willingness to work outside regular hours for urgent issues.
• Good interpersonal and communication skills, proficiency in Chinese and English, knowledge of Mandarin is a plus.
• Experience with cloud/big data architecture, system security, ISO 20K/ITIL is advantageous.
• Experience in IT inventory management and automation is beneficial.
• Good negotiation, procurement, budgeting, and financial management skills are a plus.

We offer a competitive package and benefits including medical and life insurance, and allowances. Interested candidates should apply online via our website. Data will be used solely for recruitment; unsuccessful applicants' data will be destroyed within 12 months.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industry: Banking, Capital Markets, and Financial Services

Join to apply for the System Administrator (Windows) role at Bank of China (Hong Kong) .

This is a full-time position based in New Territories, Hong Kong SAR.

• Perform Windows system administration including setup, backup, software installation, patch upgrades, system monitoring, and health checks.
• Handle system troubleshooting and performance tuning.
• Manage capacity monitoring for systems and applications.
• Provide advice and consultancy to project teams on system architecture design.
• Revise technical standard guidelines in accordance with internal IT audit regulations.
• Serve as a technical advisor for junior system administrators.

• Degree in information technology, computer science, or related discipline.
• At least 2 years of experience in Windows 10, Windows Server 2016/2019 administration.
• Solid knowledge of technical infrastructure and system architecture design.
• Hands-on experience with Microsoft Windows Active Directory, Microsoft Cluster, SCCM, and middleware like IIS.
• Proficiency in Windows PowerShell scripting.
• Experience with Red Hat KVM and MS Exchange is a plus.
• Self-motivated with the ability to work under pressure and meet deadlines.
• Willing to work out of office hours for urgent issues.
• Good interpersonal and communication skills in Chinese and English; Mandarin is a plus.
• Experience in cloud/big data architecture, system security, ISO 2000/ITIL is advantageous.
• Experience in IT inventory management and automation is beneficial.
• Strong skills in price negotiation, procurement, budgeting, and financial management are a plus.

Interested candidates are encouraged to apply online. For more details, visit our website.

Note: Data collected will be used solely for recruitment purposes. If you do not hear back within 8 weeks, your application will be considered unsuccessful, and your data will be destroyed within 12 months.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industries: Banking, Capital Markets, and Financial Services

We are a sportswear wholesaler and retailer based in Tsuen Wan. To support our business growth, we are seeking dynamic and high-caliber candidates to join our energetic team.

• Maintain and support cloud services (AWS) and related servers and networks.
• Evaluate and implement M365 automation to enhance configuration management, patching, system logging, security settings, and data backup and recovery.
• Set up, monitor, upgrade, and support server environments (Windows & Linux, VMware, Veeam, SAN storage) to ensure optimal performance and security.
• Plan, implement, configure, and administer servers, storage, and backup solutions.
• Assist in implementing and managing network infrastructure, including routers, switches, firewalls, and VPNs.
• Support the Disaster Recovery Strategy.
• Collaborate with cross-functional teams on IT projects and initiatives.

• Diploma or above in Computer Science or relevant discipline.
• At least 3 years of experience supporting Windows & Linux systems and backup tools.
• Proven experience with cloud services such as AWS and Azure.
• Hands-on experience supporting M365, Exchange, MS SQL, and Windows Server OSes.
• Familiarity with M365 Power Automate, shell scripting, and related scripting is an advantage.
• Solid knowledge of network protocols, Ethernet, VLAN, routing, and IP.
• Strong organizational and documentation skills.
• Confidence in time management, a willingness to learn, and the ability to work efficiently as part of a team.

• 5-day work week
• Up to 16 days annual leave
• Birthday leave and gift, marriage leave, care leave
• Travel allowance
• Medical insurance
• Double pay
• Staff purchase discount

If interested, please send your resume with current and expected salary via email or click “APPLY NOW”. Data collected will be used solely for recruitment purposes. For more information about our company, visit .

1 day ago Be among the first 25 applicants

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• Support and maintain Windows & Linux platform
• Provide system administration of Virtualization and Containerized platform
• Provide network administration of WAN/LAN Infrastructure
• Responsible for the security management of internal & external networks
• Supervise data & system backup & recovery operation
• Follow and implement the organization’s information security policies.
• Responsible for safeguarding the security of the company’s information and computing assets.
• Report security events, weaknesses, and incidents according to the defined procedure
• Perform other duties assigned by the supervisor regularly to meet operational and/or other requirements.

What You Bring to Us:

• Degree in Computer Science or related discipline
• Minimum 5 years relevant experience in sizeable organizations
• At least 2 years of experience in Linux and Windows system operation and maintenance management in sizeable enterprises
• Experience in network management, with more than 2 years of experience in implementing large-scale networks.
• Experience in monitoring tools such as Zabbix, Prometheus and ELK.
• Unique insights on monitoring operations and maintenance and excellent communication skills to identify deficiencies in existing systems and monitoring alarm indicators and make appropriate improvements
• Candidate with less relevant experience will also be considered for the position of System Administrator

We offer attractive remuneration package to right candidates. Interested parties please send resume with date of available and expected salary by clicking "Apply Now".

Website:

All information received will be kept in strict confidence and for employment-related purpose only.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries Telecommunications

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Kowloon City District, Hong Kong SAR HK$30,000.00-HK$40,000.00 1 day ago

New Territories, Hong Kong SAR 1 week ago

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