What IT Support Specialist Jobs are in Hong Kong?
Showing 116 IT Support Specialist jobs in Hong Kong
Enterprise Technology Services - Application Support Specialist (Buy-side/Sell-side) - Hong Kong
Remote
Bloomberg
Posted today
Job Viewed
Job Description
Enterprise Technology Services - Application Support Specialist (Buy-side/Sell-side) - Hong Kong
Location
Hong Kong
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government an edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy, innovation-which is where you come in. At Bloomberg, you will have the opportunity to go above and beyond and to take risks.
In capital markets, buy-side and sell-side professionals strive to achieve automation across multiple asset classes by building strong and secure connections to Bloomberg. Our Enterprise Technology team is trusted with the design, delivery, and ongoing support for firms wishing to outsource their connectivity and integration to Bloomberg. We have successfully delivered both tactical and enterprise-wide solutions to both the buy and sell side firms and pride ourselves in our quality, rapid time to market, and ability to solve for the most comprehensive and challenging workflows.
**What's the role?**
As a member of the Enterprise Technology Services group, you play a vital role in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows. Working as part of a global team of financial technology support specialists, you will be responsible for servicing the production needs of our customers. You'll be strategically focused on the overall customer experience as well as developing a strong relationship with them, from handling production support issues through to proactive engagements with existing clients.
As you will be part of a client facing team in Asia, you will be supporting a variety of technologies and data specifications between Bloomberg and external systems including FIX, XML, MQ and APIs. You will work closely with our engineers, solutions architects, and product development in uncovering opportunities, managing production releases, and positioning enhancements.
**We'll trust you to:**
+ Analyze and troubleshoot issues for our global client's production environments. Examine their root cause and offer a solution in a timely manner, working directly with customers and internal stakeholders across functions
+ Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and product changes
+ Partner with Account Management in our Buy Side and Sell Side OMS businesses to provide proactive engagements with our client base
+ Ensure a smooth life-cycle experience, when clients move from project implementation to production support
**Who You Are:**
You come to work with a purpose, passionate about offering excellent service and empowered by a collaborative spirit. Someone that is naturally curious, a strong problem solver who doesn't shy away from taking on new challenges and thrive on change. You love being a great teammate and someone clients can count on every day. We encourage you to challenge the status quo and support your colleagues to innovate, learn, and deliver the best service possible.
**You'll need to have:**
+ Minimum 3 years of working experience in a client-facing role, supporting financial markets trading/connectivity solutions
+ Demonstrated experience in one or more of the following: FIX, Middleware (eg. MQ), TCPIP, SFTP, Web APIs, Unix/Linux, Scripting (eg. Perl, Python), Data Transformation
+ Demonstrated experience in technical support including end-to-end troubleshooting in networks, connectivity, and messaging
+ Demonstrated ability in multi-tasking, time management and prioritising in a fast-paced environment
+ Excellent written and verbal communication skill in English and Mandarin
+ Demonstrated continuous career growth within an organisation
**We'd love to see:**
+ Experience with client relationship management
+ Exposure to Broker/Dealers, Exchanges, Hedge Funds, or Regulatory Reporting requirements
+ Experience applying Data Transformation to workflows using any ETL tools (e.g. Informatica / Mulesoft / TIBCO / Dell Boomi) or through transformation languages (e.g. XML XSLT / Perl)
+ Experience with SQL or transactional databases
**If this sounds like you:**
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:
**Why Bloomberg?**
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.
**Learn more about our office and benefits:**
Hong Kong | what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Location
Hong Kong
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government an edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy, innovation-which is where you come in. At Bloomberg, you will have the opportunity to go above and beyond and to take risks.
In capital markets, buy-side and sell-side professionals strive to achieve automation across multiple asset classes by building strong and secure connections to Bloomberg. Our Enterprise Technology team is trusted with the design, delivery, and ongoing support for firms wishing to outsource their connectivity and integration to Bloomberg. We have successfully delivered both tactical and enterprise-wide solutions to both the buy and sell side firms and pride ourselves in our quality, rapid time to market, and ability to solve for the most comprehensive and challenging workflows.
**What's the role?**
As a member of the Enterprise Technology Services group, you play a vital role in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows. Working as part of a global team of financial technology support specialists, you will be responsible for servicing the production needs of our customers. You'll be strategically focused on the overall customer experience as well as developing a strong relationship with them, from handling production support issues through to proactive engagements with existing clients.
As you will be part of a client facing team in Asia, you will be supporting a variety of technologies and data specifications between Bloomberg and external systems including FIX, XML, MQ and APIs. You will work closely with our engineers, solutions architects, and product development in uncovering opportunities, managing production releases, and positioning enhancements.
**We'll trust you to:**
+ Analyze and troubleshoot issues for our global client's production environments. Examine their root cause and offer a solution in a timely manner, working directly with customers and internal stakeholders across functions
+ Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and product changes
+ Partner with Account Management in our Buy Side and Sell Side OMS businesses to provide proactive engagements with our client base
+ Ensure a smooth life-cycle experience, when clients move from project implementation to production support
**Who You Are:**
You come to work with a purpose, passionate about offering excellent service and empowered by a collaborative spirit. Someone that is naturally curious, a strong problem solver who doesn't shy away from taking on new challenges and thrive on change. You love being a great teammate and someone clients can count on every day. We encourage you to challenge the status quo and support your colleagues to innovate, learn, and deliver the best service possible.
**You'll need to have:**
+ Minimum 3 years of working experience in a client-facing role, supporting financial markets trading/connectivity solutions
+ Demonstrated experience in one or more of the following: FIX, Middleware (eg. MQ), TCPIP, SFTP, Web APIs, Unix/Linux, Scripting (eg. Perl, Python), Data Transformation
+ Demonstrated experience in technical support including end-to-end troubleshooting in networks, connectivity, and messaging
+ Demonstrated ability in multi-tasking, time management and prioritising in a fast-paced environment
+ Excellent written and verbal communication skill in English and Mandarin
+ Demonstrated continuous career growth within an organisation
**We'd love to see:**
+ Experience with client relationship management
+ Exposure to Broker/Dealers, Exchanges, Hedge Funds, or Regulatory Reporting requirements
+ Experience applying Data Transformation to workflows using any ETL tools (e.g. Informatica / Mulesoft / TIBCO / Dell Boomi) or through transformation languages (e.g. XML XSLT / Perl)
+ Experience with SQL or transactional databases
**If this sounds like you:**
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:
**Why Bloomberg?**
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.
**Learn more about our office and benefits:**
Hong Kong | what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Is this job a match or a miss?
Apply Now
0
Data Support Analyst - APAC Equities/Multi-Asset, Hong Kong
Remote
Bloomberg
Posted 1 day ago
Job Viewed
Job Description
Data Support Analyst - APAC Equities/Multi-Asset, Hong Kong
Location
Hong Kong
Business Area
Data
Ref #
**Description & Requirements**
Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing exceptional customer support to our clients.
**Our Team:**
The Global Data Analytics Team is the frontline customer service provider for Bloomberg's Data clients. We deliver knowledgeable and dedicated service to our customers addressing data related inquiries. We liaise with data's domain based teams to help confirm and support data related inquiries through the "ADSK" system. We solve complex problems and provide accurate and timely solutions in order to consistently surpass the expectations of our clients.
The team is structured into domain based teams across three asset classes with Equity, Fixed Income and Multi Asset teams across the globe with generalists across each group. These teams are directly aligned to domain based ADSK groups and partners among Data's departments: Companies, Securities, Managed Investment and Benchmarks, Content Acquisition, and the Data Management Lab teams.
**What's the role?**
Our Data Support Analysts are the front line of customer service for Data supporting both internal and external clients. In this role, your core responsibility will be supporting Bloomberg clients through our Help Desk, which will allow you to develop general financial markets understanding and knowledge of the inner workings of Bloomberg's customer service technology. You will also use your project management skills and problem solving abilities to assist in the implementation of strategic solutions to improve client experience and team workflows and procedures. We are a large team that interacts with all areas of the business; therefore, the ability to effectively connect with partners in different regions and roles is essential.
**We'll trust you to:**
+ Provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK)
+ Use your customer service skills and subject matter expertise to educate and inform our clients
+ Build and maintain relationships with key internal and external stakeholders (such as Enterprise Support, Analytics, and Data Product Teams)
+ Use problem solving and data analysis skills to find insights that assist in the implementation of strategic solutions to improve the client experience
+ Enhance customer operational performance by using Help Desk resources
+ Actively seek out opportunities for self-improvement, keeping up with new product training and process knowledge
+ Make independent decisions to resolve customer issues with strong problem solving skills
**You'll need to have:**
+ Up to 3 years of work experience in the financial services industry, including exchanges, market data providers, financial technology or financial institutions
+ Experience working in customer service roles where you're interacting with both internal and external clients, eg customer support or helpdesk roles
+ Proven written and verbal communication skills in English
+ A bachelor's degree or higher in relevant data technology or financial field, or degree-equivalent qualifications
+ Proven ability to multitask effectively, remain professional under pressure, and meet deadlines in a fast-paced, dynamic environment
+ Strong analytical and problem-solving skills, with the ability to take a logical approach and apply critical thinking to resolve complex or time-sensitive issues
+ Aptitude to work both independently and collaboratively within multidisciplinary teams, demonstrating self-motivation and adaptability
+ Demonstrated continuous career growth within an organisation
**We'd love to see:**
+ Proficiency in Japanese, Korean, and/or Chinese
+ Proficiency in Microsoft Office suite & Google Drive
+ Proficiency in data analytics tools such as QlikSense or Tableau
**If this sounds like you:**
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: .
**Learn more about our office and benefits:**
Hong Kong |
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Location
Hong Kong
Business Area
Data
Ref #
**Description & Requirements**
Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing exceptional customer support to our clients.
**Our Team:**
The Global Data Analytics Team is the frontline customer service provider for Bloomberg's Data clients. We deliver knowledgeable and dedicated service to our customers addressing data related inquiries. We liaise with data's domain based teams to help confirm and support data related inquiries through the "ADSK" system. We solve complex problems and provide accurate and timely solutions in order to consistently surpass the expectations of our clients.
The team is structured into domain based teams across three asset classes with Equity, Fixed Income and Multi Asset teams across the globe with generalists across each group. These teams are directly aligned to domain based ADSK groups and partners among Data's departments: Companies, Securities, Managed Investment and Benchmarks, Content Acquisition, and the Data Management Lab teams.
**What's the role?**
Our Data Support Analysts are the front line of customer service for Data supporting both internal and external clients. In this role, your core responsibility will be supporting Bloomberg clients through our Help Desk, which will allow you to develop general financial markets understanding and knowledge of the inner workings of Bloomberg's customer service technology. You will also use your project management skills and problem solving abilities to assist in the implementation of strategic solutions to improve client experience and team workflows and procedures. We are a large team that interacts with all areas of the business; therefore, the ability to effectively connect with partners in different regions and roles is essential.
**We'll trust you to:**
+ Provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK)
+ Use your customer service skills and subject matter expertise to educate and inform our clients
+ Build and maintain relationships with key internal and external stakeholders (such as Enterprise Support, Analytics, and Data Product Teams)
+ Use problem solving and data analysis skills to find insights that assist in the implementation of strategic solutions to improve the client experience
+ Enhance customer operational performance by using Help Desk resources
+ Actively seek out opportunities for self-improvement, keeping up with new product training and process knowledge
+ Make independent decisions to resolve customer issues with strong problem solving skills
**You'll need to have:**
+ Up to 3 years of work experience in the financial services industry, including exchanges, market data providers, financial technology or financial institutions
+ Experience working in customer service roles where you're interacting with both internal and external clients, eg customer support or helpdesk roles
+ Proven written and verbal communication skills in English
+ A bachelor's degree or higher in relevant data technology or financial field, or degree-equivalent qualifications
+ Proven ability to multitask effectively, remain professional under pressure, and meet deadlines in a fast-paced, dynamic environment
+ Strong analytical and problem-solving skills, with the ability to take a logical approach and apply critical thinking to resolve complex or time-sensitive issues
+ Aptitude to work both independently and collaboratively within multidisciplinary teams, demonstrating self-motivation and adaptability
+ Demonstrated continuous career growth within an organisation
**We'd love to see:**
+ Proficiency in Japanese, Korean, and/or Chinese
+ Proficiency in Microsoft Office suite & Google Drive
+ Proficiency in data analytics tools such as QlikSense or Tableau
**If this sounds like you:**
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: .
**Learn more about our office and benefits:**
Hong Kong |
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Is this job a match or a miss?
Apply Now
1
Job Description
**It's more than a job**
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
You will be enabling transport activities by executing bookings, entering orders + generating all required export /import documentation while liaising with our Customer Care Teams (CCL) + Revenue Care (RCC) teams to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.
**How you create impact**
+ To create/complete shipment details in our internal transport management system, coordinate with all involvedstakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
+ To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
+ To create files for consolidation (Export) or de-consolidation (Import).
+ To review + ensure alignment of shipping instructions including clarifying any deviations or conflicts while taking country regulations, export/import compliance, rate + routing information into consideration.
+ To ensure departure + arrival confirmations (or deviations v. scheduled) are shared with CCLs.
+ To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs + RCC.
+ To support + resolve claims + disputes.
**What we would like you to bring**
+ Your analytical + problem solving approach along with an ability to work under pressure + great time management will be key to your success in this role.
+ You have been selected for this role because you have experience within a freight forwarding environment + demonstrate the key attributes we are looking for in an Operational Care Specialist.
**What's in it for you**
At Kuehne+Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT-driven environment where you will work with motivated and customer-centric colleagues across the world. We look forward to receiving your comprehensive online application.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
You will be enabling transport activities by executing bookings, entering orders + generating all required export /import documentation while liaising with our Customer Care Teams (CCL) + Revenue Care (RCC) teams to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements.
**How you create impact**
+ To create/complete shipment details in our internal transport management system, coordinate with all involvedstakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
+ To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
+ To create files for consolidation (Export) or de-consolidation (Import).
+ To review + ensure alignment of shipping instructions including clarifying any deviations or conflicts while taking country regulations, export/import compliance, rate + routing information into consideration.
+ To ensure departure + arrival confirmations (or deviations v. scheduled) are shared with CCLs.
+ To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs + RCC.
+ To support + resolve claims + disputes.
**What we would like you to bring**
+ Your analytical + problem solving approach along with an ability to work under pressure + great time management will be key to your success in this role.
+ You have been selected for this role because you have experience within a freight forwarding environment + demonstrate the key attributes we are looking for in an Operational Care Specialist.
**What's in it for you**
At Kuehne+Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT-driven environment where you will work with motivated and customer-centric colleagues across the world. We look forward to receiving your comprehensive online application.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Is this job a match or a miss?
Apply Now
2
Job Description
The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
**Responsibilities:**
+ The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
+ Provides expertise in area and an advanced level of understanding of the principles of apps support.
+ Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
+ Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
+ Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
+ Considers the implications of the application of technology to the current environment.
+ Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
+ Acts as advisor or coach to new or lower level analysts; allocates work.
+ Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
+ Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
+ Persuades and influences others through strong and comprehensive communication and diplomacy skills
+ Performs other duties and functions as assigned
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Recommended Qualifications:**
+ 6-10 years experience
+ Practical problem solving and strategic thinking skills
+ Demonstrated leadership, interpersonal skills and relationship building skills
+ Service oriented attitude
+ Ability to work in a fast-paced environment
+ Experience working or leading requirement gathering efforts for multiple large development projects at one-time
+ Proficient using basic technical tools and systems
+ Good interpersonal and communication skills
**Education:**
+ Bachelor's/University degree, Master's degree preferred
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Support
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Responsibilities:**
+ The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
+ Provides expertise in area and an advanced level of understanding of the principles of apps support.
+ Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
+ Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
+ Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
+ Considers the implications of the application of technology to the current environment.
+ Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
+ Acts as advisor or coach to new or lower level analysts; allocates work.
+ Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
+ Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
+ Persuades and influences others through strong and comprehensive communication and diplomacy skills
+ Performs other duties and functions as assigned
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Recommended Qualifications:**
+ 6-10 years experience
+ Practical problem solving and strategic thinking skills
+ Demonstrated leadership, interpersonal skills and relationship building skills
+ Service oriented attitude
+ Ability to work in a fast-paced environment
+ Experience working or leading requirement gathering efforts for multiple large development projects at one-time
+ Proficient using basic technical tools and systems
+ Good interpersonal and communication skills
**Education:**
+ Bachelor's/University degree, Master's degree preferred
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Support
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Is this job a match or a miss?
Apply Now
3
Applications Support Sr Analyst, Assistant Vice President
Kowloon
Citigroup
Posted 16 days ago
Job Viewed
Job Description
Equities Middle office Application Support is a strategic professional who applies in-depth knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex issues with substantial impact, where taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.
**Responsibilities:**
+ The Equities Middle office Application Support is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
+ Hands-on Technical SME responsible for driving production incident resolution and implementing preventative measures to avoid technical reoccurrences.
+ Partners with multiple technology (including Development and Infrastructure) teams to ensure appropriate integration of functions to meet goals.
+ Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements
+ Identifies risks, vulnerabilities, and security issues; communicates impact; proposes risk mitigation options.
+ Acts as advisor or coach to new or junior-level analysts; allocates work.
+ Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
+ Appropriately assess risk when application changes are made or business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
+ Participates in a weekend support rotation schedule
**Qualifications:**
+ 5+ year of experience in Middle office application support
+ Trade floor support experience is mandatory.
+ Understanding of APAC Exchange and settlement workflows
+ Work closely with Middleoffice and Operations teams to address any settlement / client enquires
+ Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
+ Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
+ Issue tracking and reporting using tools
+ Knowledge/ experience of problem Management Tools.
+ Good all-round technical skills
+ Effectively share information with other support team members and with other technology teams
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Support
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Responsibilities:**
+ The Equities Middle office Application Support is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
+ Hands-on Technical SME responsible for driving production incident resolution and implementing preventative measures to avoid technical reoccurrences.
+ Partners with multiple technology (including Development and Infrastructure) teams to ensure appropriate integration of functions to meet goals.
+ Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements
+ Identifies risks, vulnerabilities, and security issues; communicates impact; proposes risk mitigation options.
+ Acts as advisor or coach to new or junior-level analysts; allocates work.
+ Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
+ Appropriately assess risk when application changes are made or business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
+ Participates in a weekend support rotation schedule
**Qualifications:**
+ 5+ year of experience in Middle office application support
+ Trade floor support experience is mandatory.
+ Understanding of APAC Exchange and settlement workflows
+ Work closely with Middleoffice and Operations teams to address any settlement / client enquires
+ Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
+ Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
+ Issue tracking and reporting using tools
+ Knowledge/ experience of problem Management Tools.
+ Good all-round technical skills
+ Effectively share information with other support team members and with other technology teams
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Support
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Is this job a match or a miss?
Apply Now
4
Job Description
**At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision-"Creating a future worth living. For patients. Worldwide. Every day."-we work with purpose and compassion, supported by a global team of over 125,000 employees.**
**Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.**
**Our values guide how we work:**
**We Care for our patients, each other, and our communities**
**We Connect across teams and borders to deliver excellence together**
**We Commit to doing things the right way- growing with purpose and leading kidney care with integrity and innovation**
**_Global Commercial Department:_**
**Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!**
**_Responsibility:_**
**Your Responsibilities:**
**Provide clinical support to our customers, client/patient training and sales support**
**Access the clinical outcome & patient compliances by following up patients' status & performing patient home visits**
**Pay attention to details to identify trends in patient symptoms to help diagnose difficult conditions**
**Handle routine admin work for keeping record of patient status/ follow up**
**Handle ad-hoc assignments as assigned**
**_Candidate's profile:_**
**Your Profile:**
**Enrolled/ Registered Nurse of Nursing Council of Hong Kong with a valid Practicing Certificate**
**Minimum of 3 years experience of nephrology dialysis experience with Renal Certificate is highly preferred;**
**Minimum 1 year experience in Peritoneal Dialysis is strong preferred**
**Exposure to work in international business environment would be a bonus**
**Strong communication skills, with an ability to change from medical jargon to common dialogue between medical professionals and patients**
**Proficient at using MS Office (Excel, Word & PowerPoint)**
**Good command of both written and spoken English and Chinese**
**Immediate available is preferrable**
**_Offer package:_**
**Our Offer for you:**
**There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to**
**your professional journey.**
**Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world**
**Individual opportunities for self-determined career planning and professional development**
**A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one**
**A large number of committed people with a wide range of skills, talents and experience**
**The benefits of a successful global corporation with the collegial culture of a medium-sized company**
**Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.**
**Our values guide how we work:**
**We Care for our patients, each other, and our communities**
**We Connect across teams and borders to deliver excellence together**
**We Commit to doing things the right way- growing with purpose and leading kidney care with integrity and innovation**
**_Global Commercial Department:_**
**Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!**
**_Responsibility:_**
**Your Responsibilities:**
**Provide clinical support to our customers, client/patient training and sales support**
**Access the clinical outcome & patient compliances by following up patients' status & performing patient home visits**
**Pay attention to details to identify trends in patient symptoms to help diagnose difficult conditions**
**Handle routine admin work for keeping record of patient status/ follow up**
**Handle ad-hoc assignments as assigned**
**_Candidate's profile:_**
**Your Profile:**
**Enrolled/ Registered Nurse of Nursing Council of Hong Kong with a valid Practicing Certificate**
**Minimum of 3 years experience of nephrology dialysis experience with Renal Certificate is highly preferred;**
**Minimum 1 year experience in Peritoneal Dialysis is strong preferred**
**Exposure to work in international business environment would be a bonus**
**Strong communication skills, with an ability to change from medical jargon to common dialogue between medical professionals and patients**
**Proficient at using MS Office (Excel, Word & PowerPoint)**
**Good command of both written and spoken English and Chinese**
**Immediate available is preferrable**
**_Offer package:_**
**Our Offer for you:**
**There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to**
**your professional journey.**
**Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world**
**Individual opportunities for self-determined career planning and professional development**
**A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one**
**A large number of committed people with a wide range of skills, talents and experience**
**The benefits of a successful global corporation with the collegial culture of a medium-sized company**
Is this job a match or a miss?
Apply Now
5
Commercial Excellence & Data Analytics Specialist - Asia Pacific
Posted 16 days ago
Job Viewed
Job Description
**LOCATION** : Open to locations across Asia Pacific.
**PURPOSE OF THE POSITION**
The Commercial Excellence & Data Analytics Specialist supports the development, implementation, and ongoing improvement of Commercial Excellence initiatives across the Asia Pacific region to maximise top and bottom-line results.
This role acts as a key enabler of data-driven, structured commercial execution by strengthening processes, capabilities, and tools, including the EDGE CRM, pricing discipline, and tendering and contracting, while driving adoption through targeted change management. He/She will work cross-functionally with finance, supply chain and other functions to actively improve business processes.
**MAIN ACTIVITIES**
**Strategy & Execution Enablement**
+ Support translation of regional and global commercial strategy into actionable execution frameworks.
+ Drive adoption of standardized tools, frameworks, and ways of working across markets, increasing consistency in customer engagement models, account planning approaches and sales planning processes.
+ Facilitate sharing and scaling of best practices across AP countries.
+ Responsible for coordinating processes for Market insight: MCS, MKIS, LRPP, LRPD and Market Segmentation.
**EDGE CRM & Commercial Systems Enablement**
+ Drive effective adoption and evolution of EDGE CRM as a commercial tool.
+ Contribute to continuous improvement of commercial processes and tools to support sales execution.
+ Support improvement in tender management processes and contracting approaches.
**Commercial Analytics & Performance Management**
+ Develop and implement data-driven performance tracking frameworks.
+ Provides leadership with actionable insights for decision-making.
+ Support development and rollout of training and capability-building initiatives
**Quality, Legal & Compliance**
+ Follow and comply with all relevant FME policies, guidelines, manuals and SOPs in the version as amended from time to time ("FME Policies")
+ Keep yourself updated about the current version of the FME Policies that are relevant for your role and integrate corporate values in daily business
**REQUIRED QUALIFICATIONS, EXPERIENCE AND CRITICAL SKILLS**
**Education and qualification required or expected**
+ Master's Degree in Business Economics, Finance or similar area.
**Required professional experience (in years):**
+ 5 years' experience in MedTech or Pharma business in commercial support, business intelligence or marketing positions.
+ Stakeholder Expectation Management: Ability to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders and their expectations
**Required personal competencies:**
+ Collaborates: Easily connects to people, manages organizational complexity and builds strong partnerships to meet objectives
+ Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
+ Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
+ Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications.
+ Manages Organizational Complexity: Makes sense of complex, high quantity, information to effectively solve problems.
+ Cultivates Innovation: Creates new and better ways for the organization to be successful.
+ Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.
+ Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
**Other specialized knowledge, expertise and skills:**
**a) Functional knowledge:**
+ Good understanding of commercial processes in healthcare industry (especially Marketing & Sales)
+ Good understanding in Data Collection and Analysis (especially Sales Analytics)
+ (Agile) project management methodology
+ Change Management basics
**b) IT skills**
+ Understand and use modern communication software and systems
+ Business processes support by effective use of standard office equipment and standard software packages
+ Strong IT user knowledge (MS Office, PowerBI, SAP, CRM, Intranet etc.)
+ Understand basics of e-health, data security and related topics
+ Up-to-date knowledge of IT and digitalization
**c) Languages**
+ English fluent as a must (presenting, writing, reading)
+ Fluent in other Asian languages preferred (presenting, writing, reading)
+ Any other language as an asset
**Special personal requirements:**
+ Experience working for an international company with international standards
**PURPOSE OF THE POSITION**
The Commercial Excellence & Data Analytics Specialist supports the development, implementation, and ongoing improvement of Commercial Excellence initiatives across the Asia Pacific region to maximise top and bottom-line results.
This role acts as a key enabler of data-driven, structured commercial execution by strengthening processes, capabilities, and tools, including the EDGE CRM, pricing discipline, and tendering and contracting, while driving adoption through targeted change management. He/She will work cross-functionally with finance, supply chain and other functions to actively improve business processes.
**MAIN ACTIVITIES**
**Strategy & Execution Enablement**
+ Support translation of regional and global commercial strategy into actionable execution frameworks.
+ Drive adoption of standardized tools, frameworks, and ways of working across markets, increasing consistency in customer engagement models, account planning approaches and sales planning processes.
+ Facilitate sharing and scaling of best practices across AP countries.
+ Responsible for coordinating processes for Market insight: MCS, MKIS, LRPP, LRPD and Market Segmentation.
**EDGE CRM & Commercial Systems Enablement**
+ Drive effective adoption and evolution of EDGE CRM as a commercial tool.
+ Contribute to continuous improvement of commercial processes and tools to support sales execution.
+ Support improvement in tender management processes and contracting approaches.
**Commercial Analytics & Performance Management**
+ Develop and implement data-driven performance tracking frameworks.
+ Provides leadership with actionable insights for decision-making.
+ Support development and rollout of training and capability-building initiatives
**Quality, Legal & Compliance**
+ Follow and comply with all relevant FME policies, guidelines, manuals and SOPs in the version as amended from time to time ("FME Policies")
+ Keep yourself updated about the current version of the FME Policies that are relevant for your role and integrate corporate values in daily business
**REQUIRED QUALIFICATIONS, EXPERIENCE AND CRITICAL SKILLS**
**Education and qualification required or expected**
+ Master's Degree in Business Economics, Finance or similar area.
**Required professional experience (in years):**
+ 5 years' experience in MedTech or Pharma business in commercial support, business intelligence or marketing positions.
+ Stakeholder Expectation Management: Ability to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders and their expectations
**Required personal competencies:**
+ Collaborates: Easily connects to people, manages organizational complexity and builds strong partnerships to meet objectives
+ Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
+ Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals.
+ Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications.
+ Manages Organizational Complexity: Makes sense of complex, high quantity, information to effectively solve problems.
+ Cultivates Innovation: Creates new and better ways for the organization to be successful.
+ Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.
+ Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
**Other specialized knowledge, expertise and skills:**
**a) Functional knowledge:**
+ Good understanding of commercial processes in healthcare industry (especially Marketing & Sales)
+ Good understanding in Data Collection and Analysis (especially Sales Analytics)
+ (Agile) project management methodology
+ Change Management basics
**b) IT skills**
+ Understand and use modern communication software and systems
+ Business processes support by effective use of standard office equipment and standard software packages
+ Strong IT user knowledge (MS Office, PowerBI, SAP, CRM, Intranet etc.)
+ Understand basics of e-health, data security and related topics
+ Up-to-date knowledge of IT and digitalization
**c) Languages**
+ English fluent as a must (presenting, writing, reading)
+ Fluent in other Asian languages preferred (presenting, writing, reading)
+ Any other language as an asset
**Special personal requirements:**
+ Experience working for an international company with international standards
Is this job a match or a miss?
Apply Now
6
Job Description
At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision-"Creating a future worth living. For patients. Worldwide. Every day."-we work with purpose and compassion, supported by a global team of over 125,000 employees.
Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.
**Our values guide how we work:**
+ We Care for our patients, each other, and our communities
+ We Connect across teams and borders to deliver excellence together
+ We Commit to doing things the right way- growing with purpose and leading kidney care with integrity and innovation
**_Global Commercial Department:_**
Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!
**_Responsibility:_**
Your Responsibilities:
+ Proactively promote chronic and acute dialysis products to Hospital and Dialysis Centre
+ Achieve sales targets for assigned accounts and expand our business portfolio
+ Establish and maintain strong relationships with our clients, partner and patients to gather timely market feedback for management review
+ Collaborate with different departments to provide pre- and after-sales service and roll up sleeves for new products and service launch
**_Candidate's profile:_**
Your Profile:
+ University graduate in Science subjects, Registered Nurse, or other related education
+ 1 year or above sales & marketing experience working in healthcare / medical products industry is highly preferably
+ Good team player, strong desire to succeed, result-oriented
+ Customer centric, Energetic, mature, self-motivated and independent
+ Strong interpersonal & presentation skills and Project management
+ Demonstrate expertise in product and therapy knowledge
+ Good command of both written and spoken English and Chinese
+ Proficient in MS Office
**_Offer package:_**
Our Offer for you:
There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to
your professional journey.
+ Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
+ Individual opportunities for self-determined career planning and professional development
+ A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
+ A large number of committed people with a wide range of skills, talents and experience
+ The benefits of a successful global corporation with the collegial culture of a medium-sized company
Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.
**Our values guide how we work:**
+ We Care for our patients, each other, and our communities
+ We Connect across teams and borders to deliver excellence together
+ We Commit to doing things the right way- growing with purpose and leading kidney care with integrity and innovation
**_Global Commercial Department:_**
Global Commercial, a function within Care Enablement, unites Sales, Marketing, Global Sales Excellence, and Global Technical Operations. This team delivers high-quality medical devices, technical services, and effective commercial strategies across global markets, advancing our mission to improve patient lives. Join our passionate team and help shape healthcare worldwide!
**_Responsibility:_**
Your Responsibilities:
+ Proactively promote chronic and acute dialysis products to Hospital and Dialysis Centre
+ Achieve sales targets for assigned accounts and expand our business portfolio
+ Establish and maintain strong relationships with our clients, partner and patients to gather timely market feedback for management review
+ Collaborate with different departments to provide pre- and after-sales service and roll up sleeves for new products and service launch
**_Candidate's profile:_**
Your Profile:
+ University graduate in Science subjects, Registered Nurse, or other related education
+ 1 year or above sales & marketing experience working in healthcare / medical products industry is highly preferably
+ Good team player, strong desire to succeed, result-oriented
+ Customer centric, Energetic, mature, self-motivated and independent
+ Strong interpersonal & presentation skills and Project management
+ Demonstrate expertise in product and therapy knowledge
+ Good command of both written and spoken English and Chinese
+ Proficient in MS Office
**_Offer package:_**
Our Offer for you:
There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to
your professional journey.
+ Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
+ Individual opportunities for self-determined career planning and professional development
+ A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
+ A large number of committed people with a wide range of skills, talents and experience
+ The benefits of a successful global corporation with the collegial culture of a medium-sized company
Is this job a match or a miss?
Apply Now
7
Job Description
Description
Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.
As a Technical Account Manager (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovative and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role - it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises.
Based in Hong Kong, you will work with a diverse portfolio of local and regional enterprise customers across industries including Financial Services, Gaming, Media & Entertainment, E-commerce, and Technology. You will be part of the CMHK Enterprise Support team, collaborating closely with Solution Architects, Account Managers, and Partner teams to deliver exceptional customer outcomes.
This is an exciting time to join - our customers are rapidly adopting Generative AI and AI/ML services on AWS, from Amazon Bedrock and SageMaker to custom model training on GPU infrastructure. As a TAM, you will be at the forefront of helping customers navigate this transformation, guiding them on architecture, operational readiness, and best practices for AI workloads in production. You will also leverage AI-powered tools in your own workflow to deliver faster, more proactive support.
Key job responsibilities
- Act as a single point of contact for Enterprise Support customers, building trusted advisor relationships
- Provide strategic technical guidance across the full cloud adoption lifecycle - from migration planning to operational optimization
- Make recommendations on how new AWS offerings (including GenAI, AI/ML) fit into customer strategy and architecture
- Complete analysis and present periodic reviews of operational performance to customers
- Provide detailed reviews of service disruptions, metrics, and prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g., feature requests, service improvements)
- Participate in customer meetings (onsite or remote) and maintain regular engagement cadence
- Leverage customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
- Work directly with AWS service engineers to ensure customer issues are resolved expediently
- Collaborate with internal teams including DSE, SBAS, and account teams to deliver holistic support
- Available for non-business hours support to handle urgent issues and critical events
Basic Qualifications
- 3+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree
Preferred Qualifications
- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customer-facing environment as a technical lead
- - Cantonese language skills
- - Mandarin language skills
- - Experience working in the Hong Kong or Greater China market
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.
As a Technical Account Manager (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovative and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role - it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises.
Based in Hong Kong, you will work with a diverse portfolio of local and regional enterprise customers across industries including Financial Services, Gaming, Media & Entertainment, E-commerce, and Technology. You will be part of the CMHK Enterprise Support team, collaborating closely with Solution Architects, Account Managers, and Partner teams to deliver exceptional customer outcomes.
This is an exciting time to join - our customers are rapidly adopting Generative AI and AI/ML services on AWS, from Amazon Bedrock and SageMaker to custom model training on GPU infrastructure. As a TAM, you will be at the forefront of helping customers navigate this transformation, guiding them on architecture, operational readiness, and best practices for AI workloads in production. You will also leverage AI-powered tools in your own workflow to deliver faster, more proactive support.
Key job responsibilities
- Act as a single point of contact for Enterprise Support customers, building trusted advisor relationships
- Provide strategic technical guidance across the full cloud adoption lifecycle - from migration planning to operational optimization
- Make recommendations on how new AWS offerings (including GenAI, AI/ML) fit into customer strategy and architecture
- Complete analysis and present periodic reviews of operational performance to customers
- Provide detailed reviews of service disruptions, metrics, and prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g., feature requests, service improvements)
- Participate in customer meetings (onsite or remote) and maintain regular engagement cadence
- Leverage customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
- Work directly with AWS service engineers to ensure customer issues are resolved expediently
- Collaborate with internal teams including DSE, SBAS, and account teams to deliver holistic support
- Available for non-business hours support to handle urgent issues and critical events
Basic Qualifications
- 3+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree
Preferred Qualifications
- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customer-facing environment as a technical lead
- - Cantonese language skills
- - Mandarin language skills
- - Experience working in the Hong Kong or Greater China market
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
8
Job Description
Relationship Support Officer I (Cross Border)
Location:
Central, Hong Kong Island, HK
Brand: Hang Seng Bank
Area of Interest: Branch and Retail Banking
Closing Date: Office Worker
Date: 7 Jul 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued.
**Retail Distribution Department**
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.
We are currently seeking a high caliber professional to join our department as **Relationship Support Officer (CBB)** .
**Principal responsibilities**
+ Provide efficient, direct support to Relationship Manager in delivering a consistent, high quality customer services to maintain active customer contact and improve portfolio intimacy and customer connectivity including answer incoming phone calls for Relationship Manager
+ Strengthen customer relationship with Relationship Manager by proactively fulfilling their Retail Banking needs so as to improve customer satisfaction
+ Proactively solicit business referral to support Relationship Manager to grow their business portfolio & activity planning
+ Initiate and maintain effective communication and cooperation with paired Relationship Manager in achieving business target
+ To ensure smooth daily administrative and operations support are right in place for Relationship Manger in handling customers and working counterparts related matters
**Qualifications**
+ University degree in Business Management, Banking, Finance or a related discipline OR other relevant qualification is preferable
+ Minimum 2 years of work experience in banking/financial services work experience.
+ Strong sales and customer service orientation, with self-motivation and ability to work under pressure
+ Good communication and interpersonal skills, proficiency in both English and Chinese, with proficiency in Putonghua will be an advantage
+ Good understanding of banking products market trend, product knowledge, and product development
+ High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
+ Pass the Hong Kong Securities Institute Licensing Examinations 1,7,8 and fulfil the competency requirements to carry out regulated activities as defined under the Regulator
+ More experience candidate, passes in the Insurance Intermediaries Qualifying Examinations I, II, III & Hong Kong Securities Institute Licensing Examinations 1,7,8 will be considered as Relationship Support Officer II
RBW
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks ( .
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Location:
Central, Hong Kong Island, HK
Brand: Hang Seng Bank
Area of Interest: Branch and Retail Banking
Closing Date: Office Worker
Date: 7 Jul 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued.
**Retail Distribution Department**
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.
We are currently seeking a high caliber professional to join our department as **Relationship Support Officer (CBB)** .
**Principal responsibilities**
+ Provide efficient, direct support to Relationship Manager in delivering a consistent, high quality customer services to maintain active customer contact and improve portfolio intimacy and customer connectivity including answer incoming phone calls for Relationship Manager
+ Strengthen customer relationship with Relationship Manager by proactively fulfilling their Retail Banking needs so as to improve customer satisfaction
+ Proactively solicit business referral to support Relationship Manager to grow their business portfolio & activity planning
+ Initiate and maintain effective communication and cooperation with paired Relationship Manager in achieving business target
+ To ensure smooth daily administrative and operations support are right in place for Relationship Manger in handling customers and working counterparts related matters
**Qualifications**
+ University degree in Business Management, Banking, Finance or a related discipline OR other relevant qualification is preferable
+ Minimum 2 years of work experience in banking/financial services work experience.
+ Strong sales and customer service orientation, with self-motivation and ability to work under pressure
+ Good communication and interpersonal skills, proficiency in both English and Chinese, with proficiency in Putonghua will be an advantage
+ Good understanding of banking products market trend, product knowledge, and product development
+ High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
+ Pass the Hong Kong Securities Institute Licensing Examinations 1,7,8 and fulfil the competency requirements to carry out regulated activities as defined under the Regulator
+ More experience candidate, passes in the Insurance Intermediaries Qualifying Examinations I, II, III & Hong Kong Securities Institute Licensing Examinations 1,7,8 will be considered as Relationship Support Officer II
RBW
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks ( .
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
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