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Showing 3 IT Support Technician jobs in Hong Kong
Enterprise Data Service Delivery - Data Technical Support Representative (Japanese), Hong Kong
Remote
Bloomberg
Posted today
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Job Description
Enterprise Data Service Delivery - Data Technical Support Representative (Japanese), Hong Kong
Location
Hong Kong
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across more than 150 locations around the world, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
The Bloomberg Financial Solutions department is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.
We're Bloomberg Enterprise Services - fast paced, innovative and expanding. We have worked hard and smart to become the successful business we are today. We partner closely with our clients, taking time to understand their unique businesses and individual data and technology needs. We provide a vast number of datasets that cover all asset classes, via multiple delivery technologies and flexible scheduling options. This means our clients get exactly the data they need, when they need it, in the format they prefer.
**The Role:**
We're looking for a passionate, motivated, service-orientated individual to join our team. You'll be trained to quickly and accurately identify problems, and then perform detailed and meaningful diagnostic and troubleshooting to identify the root cause. If needed, you'll escalate the issue internally, all whilst ensuring our clients receive an exceptional, seamless support experience.
You are professional and personable, curious and analytical, and excel in a diverse client facing team that provides round-the-clock support to our Enterprise Data clients. You're a solution-provider, with a passion for providing platinum technical support. You are able to get results by working closely with team members and colleagues around the organization, but are also not afraid of making independent decisions when situations demand. You are an aspiring leader who operates with high impact and is keen to demonstrate your organizational and management skills.
**We'll trust you to:**
+ Work closely with technical and market data contacts at client firms to help resolve and prevent issues that may impact their businesses
+ Handle escalations to internal Bloomberg groups such as Network Operations, Global Data, Data Feed teams, Implementation and Engineering
+ Take ownership of questions and technical issues reported by clients and provide direct support using telephone, ticket systems & email, and in person when feasible
+ Actively troubleshoot to recreate reported customer issues on internal, client simulated and test system environments OR by carrying out diagnostic work on the clients' own test/UAT systems
+ Identify opportunities to implement and drive adoption of self-service solutions to meet client needs
+ Identify team and personal workflow efficiencies through tooling and process improvement
+ Maintain the health and availability of our systems through alerting, monitoring, capacity management, instrumenting, and reporting
+ Partner with sales and account management to build and strengthen client relationships
**You'll need to have:**
+ 3+ years experience in a client facing position within a financial services or financial technology organization
+ Experience supporting financial markets technology products, such as market data feeds, reference data products, desktop or trading solutions
+ Business level proficiency in Japanese to support our clients in the Japan markets
+ A curiosity and interest in financial market data data products (e.g. market data and/or reference data)
+ An analytical and problem solving mindset
+ A passion and ability to provide best in class customer service
+ Strong multitasking skills and the ability to maintain a professional demeanor when handling complex and time sensitive issues
+ Ability to derive requirements from stakeholders via email, meetings, and conference calls
+ Exemplary presentation and communication skills in English
+ Demonstrated continuous career growth within an organization
+ Bachelor's degree or degree-equivalent qualifications
**We'd love to see:**
+ Familiarity with cloud architecture (AWS, Azure, GCP)
+ UNIX skills with ability to investigate technical issues or willingness to learn
+ Experience working with a scripting language or programming language (i.e Shell, Perl, Python, .NET, Java or C++)
+ A basic conceptual understanding of Web Services and REST API's
+ Experience with database querying languages such as SQL, NoSQL or similar
+ Exposure to architectural design in order to facilitate client adoption of Bloomberg's Enterprise Data products and services
+ CFA or related financial services certifications
**If this sounds like you:**
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:
**Why Bloomberg?**
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.
**Learn more about our office and benefits:**
Hong Kong |
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Location
Hong Kong
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across more than 150 locations around the world, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
The Bloomberg Financial Solutions department is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.
We're Bloomberg Enterprise Services - fast paced, innovative and expanding. We have worked hard and smart to become the successful business we are today. We partner closely with our clients, taking time to understand their unique businesses and individual data and technology needs. We provide a vast number of datasets that cover all asset classes, via multiple delivery technologies and flexible scheduling options. This means our clients get exactly the data they need, when they need it, in the format they prefer.
**The Role:**
We're looking for a passionate, motivated, service-orientated individual to join our team. You'll be trained to quickly and accurately identify problems, and then perform detailed and meaningful diagnostic and troubleshooting to identify the root cause. If needed, you'll escalate the issue internally, all whilst ensuring our clients receive an exceptional, seamless support experience.
You are professional and personable, curious and analytical, and excel in a diverse client facing team that provides round-the-clock support to our Enterprise Data clients. You're a solution-provider, with a passion for providing platinum technical support. You are able to get results by working closely with team members and colleagues around the organization, but are also not afraid of making independent decisions when situations demand. You are an aspiring leader who operates with high impact and is keen to demonstrate your organizational and management skills.
**We'll trust you to:**
+ Work closely with technical and market data contacts at client firms to help resolve and prevent issues that may impact their businesses
+ Handle escalations to internal Bloomberg groups such as Network Operations, Global Data, Data Feed teams, Implementation and Engineering
+ Take ownership of questions and technical issues reported by clients and provide direct support using telephone, ticket systems & email, and in person when feasible
+ Actively troubleshoot to recreate reported customer issues on internal, client simulated and test system environments OR by carrying out diagnostic work on the clients' own test/UAT systems
+ Identify opportunities to implement and drive adoption of self-service solutions to meet client needs
+ Identify team and personal workflow efficiencies through tooling and process improvement
+ Maintain the health and availability of our systems through alerting, monitoring, capacity management, instrumenting, and reporting
+ Partner with sales and account management to build and strengthen client relationships
**You'll need to have:**
+ 3+ years experience in a client facing position within a financial services or financial technology organization
+ Experience supporting financial markets technology products, such as market data feeds, reference data products, desktop or trading solutions
+ Business level proficiency in Japanese to support our clients in the Japan markets
+ A curiosity and interest in financial market data data products (e.g. market data and/or reference data)
+ An analytical and problem solving mindset
+ A passion and ability to provide best in class customer service
+ Strong multitasking skills and the ability to maintain a professional demeanor when handling complex and time sensitive issues
+ Ability to derive requirements from stakeholders via email, meetings, and conference calls
+ Exemplary presentation and communication skills in English
+ Demonstrated continuous career growth within an organization
+ Bachelor's degree or degree-equivalent qualifications
**We'd love to see:**
+ Familiarity with cloud architecture (AWS, Azure, GCP)
+ UNIX skills with ability to investigate technical issues or willingness to learn
+ Experience working with a scripting language or programming language (i.e Shell, Perl, Python, .NET, Java or C++)
+ A basic conceptual understanding of Web Services and REST API's
+ Experience with database querying languages such as SQL, NoSQL or similar
+ Exposure to architectural design in order to facilitate client adoption of Bloomberg's Enterprise Data products and services
+ CFA or related financial services certifications
**If this sounds like you:**
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:
**Why Bloomberg?**
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.
**Learn more about our office and benefits:**
Hong Kong |
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Is this job a match or a miss?
Apply Now
0
Job Description
**Build a career with confidence**
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
**About the role**
**Key Responsibilities**
**1. Maintenance & Servicing**
+ Conduct routine preventive and corrective maintenance on centrifugal chillers (e.g., Carrier, York, Trane, etc.).
+ Perform inspection and calibration of critical chiller components.
+ Monitor and analyze chiller performance data, vibration patterns, refrigerant levels, and operating pressures.
**2. Troubleshooting & Repair**
+ Diagnose mechanical, electrical, and control faults in centrifugal chillers.
+ Rectify compressor issues, refrigerant leaks, oil system abnormalities, and control system alarms.
+ Supervisor our mechanic to perform overhauls of compressors, motors, gearboxes, related rotating equipment and replace defective components (valves, sensors, actuators, control boards, etc.).
**3. Technical Support**
+ Provide technical advice to clients, facility teams, and internal departments.
+ Recommend system optimization opportunities to improve efficiency and reliability.
+ Assist in root‑cause analysis for major equipment failures.
**4. Documentation & Reporting**
+ Prepare service reports, maintenance records, checklists, and parts usage logs.
+ Maintain accurate history of equipment performance and service activities.
+ Communicate findings and recommendations clearly to supervisor and customers.
**5. Safety & Compliance**
+ Follow all safety procedures, lock‑out/tag‑out (LOTO), confined space, and refrigerant handling standards according to Carrier EH&S standard
+ Ensure compliance with industry regulations (ASHRAE, local codes, environmental and refrigerant management laws).
**Requirements**
**Education & Experience**
+ Higher Diploma or Degree in Mechanical Engineering, Electrical Engineering, Building Services, or related disciplines.
+ 3-5 years of experience in servicing centrifugal chillers or large HVAC systems.
+ Experience with major chiller brands preferred.
**Technical Skills**
+ Strong understanding of refrigeration cycles, thermodynamics, and rotating machinery.
+ Skilled in diagnosing faults in compressors, motors, VFDs, oil systems, and control systems.
+ Ability to read wiring diagrams, P&ID drawings, and mechanical schematics.
+ Familiarity with microprocessor‑based chiller controls ).
**Certifications (Preferred)**
+ Registered Electrical worker Class A / B.
+ Safety training: LOTO, confined space, first aid, etc.
**Soft Skills**
+ Strong analytical and problem‑solving skills.
+ Good communication and customer‑handling ability.
+ Able to work independently and under pressure.
+ Willingness to work on-site, in mechanical rooms, and during emergency call-outs.
**Our commitment to you**
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_ .
Join us and make a difference.
**Apply Now!**
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
**About the role**
**Key Responsibilities**
**1. Maintenance & Servicing**
+ Conduct routine preventive and corrective maintenance on centrifugal chillers (e.g., Carrier, York, Trane, etc.).
+ Perform inspection and calibration of critical chiller components.
+ Monitor and analyze chiller performance data, vibration patterns, refrigerant levels, and operating pressures.
**2. Troubleshooting & Repair**
+ Diagnose mechanical, electrical, and control faults in centrifugal chillers.
+ Rectify compressor issues, refrigerant leaks, oil system abnormalities, and control system alarms.
+ Supervisor our mechanic to perform overhauls of compressors, motors, gearboxes, related rotating equipment and replace defective components (valves, sensors, actuators, control boards, etc.).
**3. Technical Support**
+ Provide technical advice to clients, facility teams, and internal departments.
+ Recommend system optimization opportunities to improve efficiency and reliability.
+ Assist in root‑cause analysis for major equipment failures.
**4. Documentation & Reporting**
+ Prepare service reports, maintenance records, checklists, and parts usage logs.
+ Maintain accurate history of equipment performance and service activities.
+ Communicate findings and recommendations clearly to supervisor and customers.
**5. Safety & Compliance**
+ Follow all safety procedures, lock‑out/tag‑out (LOTO), confined space, and refrigerant handling standards according to Carrier EH&S standard
+ Ensure compliance with industry regulations (ASHRAE, local codes, environmental and refrigerant management laws).
**Requirements**
**Education & Experience**
+ Higher Diploma or Degree in Mechanical Engineering, Electrical Engineering, Building Services, or related disciplines.
+ 3-5 years of experience in servicing centrifugal chillers or large HVAC systems.
+ Experience with major chiller brands preferred.
**Technical Skills**
+ Strong understanding of refrigeration cycles, thermodynamics, and rotating machinery.
+ Skilled in diagnosing faults in compressors, motors, VFDs, oil systems, and control systems.
+ Ability to read wiring diagrams, P&ID drawings, and mechanical schematics.
+ Familiarity with microprocessor‑based chiller controls ).
**Certifications (Preferred)**
+ Registered Electrical worker Class A / B.
+ Safety training: LOTO, confined space, first aid, etc.
**Soft Skills**
+ Strong analytical and problem‑solving skills.
+ Good communication and customer‑handling ability.
+ Able to work independently and under pressure.
+ Willingness to work on-site, in mechanical rooms, and during emergency call-outs.
**Our commitment to you**
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_ .
Join us and make a difference.
**Apply Now!**
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice
Is this job a match or a miss?
Apply Now
1
Job Description
**Role Responsibilities:**
+ Operate and monitor MVAC equipment, including chillers, AHUs, FCUs, ventilation systems, pumps and associated controls
**Role Purpose:**
+ To operate, monitor, maintain, and troubleshoot MVAC systems to ensure safe, reliable, energy-efficient, and compliant building operations while maintaining a comfortable indoor environment for occupants.
**Minimum Requirements:**
+ At least 1 year MVAC maintenance experience
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice
+ Operate and monitor MVAC equipment, including chillers, AHUs, FCUs, ventilation systems, pumps and associated controls
**Role Purpose:**
+ To operate, monitor, maintain, and troubleshoot MVAC systems to ensure safe, reliable, energy-efficient, and compliant building operations while maintaining a comfortable indoor environment for occupants.
**Minimum Requirements:**
+ At least 1 year MVAC maintenance experience
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice
Is this job a match or a miss?
Apply Now
2