204 Java Support jobs in Hong Kong

Company Summary

Ultra High Point Limited (UHP) (Formerly known as Ewell Hong Kong Limited), is a young and energetic Healthcare IT Solutions cooperation, located in Hong Kong Science Park, providing smart healthcare and IoT solutions in Hong Kong and China regions.

Our mission is to create the most effective and professional high-end healthcare IT solutions to the market. We aim to integrate our healthcare IT solutions by our research and innovate on the latest healthcare IT technologies, so as to improve workflow efficiency, increase patient engagement, enhance clinical and operational processes.

Job Description

• Provide ongoing support and maintenance for assigned application systems.
• Investigate and resolve application problems, handling ad-hoc service requests.
• Manage system routine upgrades and monitoring
• Provide Helpdesk support by addressing requests from the ticketing system and user enquiry, logging, tracking and close issues.
• Diagnose and resolve user reported issues related to application and hardware.
• Enhance system support documents & knowledgebase
• Prioritize tasks and complete works in accordance with the planned schedule and quality

Requirements

• Diploma or Higher Diploma graduate, preferably in Computer Science, Information Technology or related disciplines
• Minimum 2 years of relevant working experience
• Experienced in hospital's IT solution is an absolute advantage
• Knowledge of Docker and Oracle DB is a definite advantage
• Good command of written and spoken English & Chinese
• Candidates with less experience will be considered as Junior Application Specialist

Our client, a global financial institution, is actively seeking a hands on application support engineer to join their technology team in Hong Kong. The successful candidate will have strong knowledge of SQL, Linux and experience supporting trading applications.

The role:

• Provide first-line production support for the wealth management business, focusing on securities, futures, and stock options trading systems, including internet trading channels and mobile applications.
• Manage, resolve, and investigate production system issues, ensuring thorough follow-up on cases.
• Liaise with vendors and in-house development teams to implement effective IT solutions.
• Plan and execute internal testing for system upgrades, documenting results according to company standards and procedures.
• Participate in enhancements for in-house developed programs, including SQL query updates.
• Assist in user acceptance testing and execute system deployments.
• Gather and analyze system requirements from various user departments, translating them into business or technical specifications.
• Manage system upgrades or new projects for applications handled by the team, adhering to change management policies.
• Perform regular health checks to maintain system stability and availability for local and global markets.
• Provide phone or remote support during non-office hours as required.

What you offer:

• Degree in Computer Science or a related discipline.
• Minimum of 3 years in Trading Systems support, preferably in banks, brokerages, or system providers.
• Proficiency in SQL is essential. Experience with Sharp Point and TTL beneficial.
• Strong understanding of equity/futures trading, settlement system functionality, bank transfers, operational flow, and HKEx/global market connectivity (direct or via execution broker).
• Experience in dealing with end users and system vendors, with strong troubleshooting and problem-solving skills.
• Good analytical and presentation skills.
• Excellent command of written and spoken
  English and Chinese, with fluency in Mandarin.
• Team player, responsible, independent, self-starter, motivated, and able to multitask while taking initiative to complete projects.
• Experience in supporting back-office systems for bonds, mutual funds, and structured products is advantageous.

The sell:

• Competitive package & benefits
• Stable environment coupled with growth opportunities

Responsibilities:

• Support and troubleshoot IT issues related to the Material Handling Control System
• Follow-up and investigate any IT related incidents during operation, root cause analysis, coordinate with 2nd line support for troubleshooting
• Shift duty is required and attractive shift allowances will be provided

Requirements:

• Degree holder in Computer Sciences, Information Technology or related disciplines
• 1- 2 years experience in IT technical support is preferred
• Fresh graduate will also be considered
• Experience  in  the  application  of  software  solutions  in  Industrial  Control  Systems,  specifically Material Handling System  is preferred
• Good knowledge in Linux is preferred
• Good knowledge in programming language is preferred (such as Python, shell script, VBA, Java, C, SQL)
• Once  being selected, candidate will be trained for reasonable time by senior members with  well-established SOP and training material.
• Strong analytical and troubleshooting skills is preferred
• Good communication skill with teamwork spirit
• Good command of both written and spoken English and Cantonese
• Working location: Chek Lap Kok Airport Cargo Terminal Zone

Once  being selected, candidate will be trained for reasonable time by senior members with well established SOP and training material.

Our client is a sizable organization. Due to the rapid growth of the company, they are now looking for talented individuals to join the professional team.

The Job:

• Work in the client site with on-site team to communicate and manage client incident / issues.
• Supervise on-site and offshore team to provide application and maintenance support for client.
• Responsible for pro-actively monitoring and promptly resolving application production incident within agreed service level.
• Responsible for managing the BAU support team to deliver service request tickets
• Responsible for assisting Incident and Problem Management teams on root cause analysis, incident report and propose short-term / permanent resolution for application issue

The Person:

• Bachelor's degree in IT / IS discipline or equivalent.
• At least 7 years' experience in IT Application Development and Support
• 3+ years experiences as team lead on managing a small team
• Technical knowledge in Java (J2EE, JPA, Spring Framework, SpringBoot, Struts)
• Sound knowledge in Microsoft SQL  or Oracle PL/SQL) is a plus
• Solid experiences in Maintenance, Incident Troubleshooting, Root Causes analysis and Problem Resolution
• Experience in using CI/CD tools (GitHub, Maven, Gradle, Jenkins) will be an advantage
• Maintain a positive attitude and have good communication skills for client and team management.

Interested parties please send full resume in MS WORD format stating current salary, expected salary and availability to

  Unit 506, 5/F, New World Tower 1, 18 Queen's Road Central. Hong Kong

All information received will be kept in strict confidence and only for employment-related purposes.

Responsibilities

• Provide Level 1 & 2 support for the ServiceNow platform, resolving incidents, requests, and inquiries.
• Act as the initial contact for ServiceNow issues, handling basic troubleshooting and resolutions.
• Escalate complex issues to higher-level teams with detailed diagnostics and clear updates.
• Resolve platform issues related to configuration, workflows, data, performance, and patches.
• Develop and troubleshoot JavaScript for Client Scripts, Business Rules, UI Policies, and Service Portal components.
• Maintain and monitor integrations (REST/SOAP APIs, MID Server, Email Inbound, webhooks).
• Collaborate with IT teams to deliver fixes and enhancements using ITIL-based processes.
• Monitor platform health, performance, and logs to detect and prevent issues.
• Work within regulated environments, ensuring compliance with FSI controls and documentation.

Requirements

• Bachelor's in Computer Science, IT, or equivalent experience.
• Proven ServiceNow Level 1/2 support experience in enterprise setups.
• Strong JavaScript skills (required) for client/server scripting.
• Knowledge of core ServiceNow modules: Incident, Change, Request, CMDB, Portal, Flow Designer.
• Familiar with ITIL and SLA practices.
• Experience with SharePoint Online and JIRA/Confluence administration.
• Bonus: Microsoft Power Platform (Power Automate, Power Apps).
• Preferred: Experience in FSI with regulatory awareness.
• Certifications: CSA, CIS, or CAD preferred; ITIL 4 a plus.
• Strong problem-solving, communication, and ability to work under pressure.

About the Opportunity

Job Type: PermanentApplication Deadline: 30 November 2025

Title Application Support Analyst

Department Tech - ISS Production Services APAC

Location Hong Kong

Reports To Head of ISS Asia Client Service Team

Level 3

We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you're part of something bigger.

About your team

Investment Management Production Services provides technology support services for Fidelity International's investment management divisions. We support traders, fund managers, research analysts and investment operations staff in all international locations, including Canada, London, Hong Kong and Tokyo.

About your role

The candidate will belongs to Trading and Fixed Income Technology team in Hong Kong and work with London to support the core fixed income and trading applications. The role will liaise closely with the cross asset trading team, fixed income business team and global systems team. The candidate will have to form a close relationship with the users and global counterparts.

This entails the support understanding the local trading team methods and fixed income fund management business needs, gathering user requirements, resolving functional issues, providing application support and ensuring the application platform that meets the regional needs. This role also has regular contact with others involve in order generation, compliance and fund accounting processes.

Key Responsibilities :

• Provide on-going system production and user support

• Initial contact point for all systems issues that arise from the Asia Trading Desk and Fixed Income team

• Own issues through to resolution, regularly updating impacted business users on status of resolution, impact analysis, and engaging internal support teams & 3rd party vendors.
• Understand the data environment and create automated/ad-hoc report
• Provide early morning support and public holiday coverage
• Working with desktop support and infrastructure functions to troubleshoot desktop issues.
• Build and maintain business domain and application knowledge within the application support team, including structured knowledge management and training programmes / curricula.
• Coordinate cross discipline teams to obtain resolution of major incidents.

• Establish, monitor, and ensure adherence to SLAs/OLAs as agreed with business groups.

• Provide pre-implementation and post-implementation support to the systems and business teams

• Organize prototype demos and training to users

• Prepare training materials and document user feedback

• Coordinate hardware and software installation

• Identifying and documenting Business Requirements

• Understand existing systems functions and liaison with Business teams

• Document high level business requirements and create detailed business specifications

Escalate change requests/new requirements/issues to Project team in timely fashion

About you

Bachelor's degree in Information Technology with 2 year work experience as a production support role preferably gained in the financial services industry.

• Essential skills

• Application production support role experience and able to perform technical investigation

• Strong skills SQL and relational databases (Oracle preferred), including ad-hoc data analysis and reporting.
• Basic Unix command and be able to navigate logs
• Excellent interpersonal and communication skills
• Strong analytical and troubleshooting skills.
• Self-starter with ability to handle multiple tasks and priorities
• Understanding of the technology development lifecycle.
• Experience of Microsoft Office and Excels VBA
• Experience of working with multi-cultural teams in a geographically diverse environment

• Strong influencing skills

• Desirable skills

• Good knowledge of equity trading and fixed income (analytics, credit rating and FX) process. Experience with OMS/EMS vendors is a plus.

• Experience of FIX protocol and ability to understand FIX messages for electronic trading.
• Working knowledge of key third-party providers of trading/market data applications
• Buy-side/Sell-side front-office systems experience
• Exposure to Agile software development approach and rapid development
• Ability to work to strict development standards for implementing commercial systems
• Project management skill by keeping all stakeholders updated and aware of all issues and options
• Statistical concepts and analysis skills – read, process, derive, plot, compare

• Experience in business process improvement and business analysis

• Personal Characteristics

• Self-motivation and good team work skills are essential

• Excellent networking and communication skills.
• Willingness to work in different time-zones as required
• Well organized with attention to detail.
• Very strong problem solving skills with excellent customer service attitude.
• Strong customer awareness with ability to manage customer expectations
• Proficient communication, presentation and negotiation skills
• Ability to estimate work and deliver to realistic deadlines; also to recognise and resolve unrealistic deadlines in advance of expected delivery dates
• Flexibility and an open attitude to change
• Ability to learn and quickly familiarise with a complex business and systems environment
• Values: Enthusiasm, Integrity, Teamwork, Respect, Innovation
• Calm approach under pressure.

Feel rewarded

For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work – finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit

For more about our work, our approach to dynamic working and how you could build your future here, visit

Responsibilities:

• Providing services to provide second-tier technical support including troubleshooting, problem identification, resolution, and escalation
• Perform Data fixes and Configuration fixes
• Work together with Developers who are the third-tier application support to resolve the reported issues by gathering necessary information and problem simulation
• Prepare and maintain document of the support service details and troubleshooting steps
• Provide solution on performance, service monitoring and proactive system tuning
• Provide stand-by and ad-hoc support at non-office hours

Requirements:

• Higher Diploma holder or above in Information Technology, Computer Studies, or related discipline in the IT field
• At least 3 years' experience in IT system support and administration with relevant working experience in F&B POS system support will be an advantage
• Good technical skill on Windows and mobile applications
• Sound experience in Apache and MYSQL sever
• Knowledge of application programming, web programming will be definitely an advantage
• Knowledge on CI/CD is a plus
• Good command in both spoken and written English and Chinese
• Willing to learn, strong responsibility, good interpersonal & communication skills
• Self-motivated, able to work independently under minimal supervision
• Strong troubleshooting and risk analysis skills with time management capability

Interested candidates please send your full CV with date of availability and expected salary in Microsoft Word / PDF.

Personal information collected will be used for recruitment purpose only and will be kept strictly confidential for six months.

Responsibilities:

• Providing services to provide second-tier technical support including troubleshooting, problem identification, resolution, and escalation
• Perform Data fixes and Configuration fixes
• Work together with Developers who are the third-tier application support to resolve the reported issues by gathering necessary information and problem simulation
• Prepare and maintain document of the support service details and troubleshooting steps
• Provide solution on performance, service monitoring and proactive system tuning
• Provide stand-by and ad-hoc support at non-office hours

Requirements:

• Higher Diploma holder or above in Information Technology, Computer Studies, or related discipline in the IT field
• At least 1 years' experience in IT system support and administration with relevant working experience in F&B POS system support will be an advantage
• Good technical skill on Windows and mobile applications
• Sound experience in Apache and MYSQL sever
• Knowledge of application programming, web programming will be definitely an advantage
• Good command in both spoken and written English and Chinese
• Willing to learn, strong responsibility, good interpersonal & communication skills
• Self-motivated, able to work independently under minimal supervision
• Strong troubleshooting and risk analysis skills with time management capability

Interested candidates please send your full CV with date of availability and expected salary in Microsoft Word / PDF.

Personal information collected will be used for recruitment purpose only and will be kept strictly confidential for six months.

About Us:

In response to strategic business needs and expansion, EDPS Staffing is an additional staffing arm of EDPS (EA License No Founded in 1974, EDPS stands as the premier provider of IT contract staffing solutions in Hong Kong, boasting a long-standing history and esteemed reputation. We are privileged to have been chosen by the Government of HKSAR as one of the largest and most enduring suppliers of IT contract staffing services for nearly 50 years.

Our client is a public organization dedicated to providing welfare services to the community, with a particular focus on the elderly population. They are currently looking to hire several Application Support Assistants for the Care Need Assessment Management Office (Elderly Services). These assistants will play a crucial role in helping elderly individuals navigate their residential and community care services by drafting necessary forms and entering case records.

Job Duties:

• Serve in Care Need Assessment Management Offices (Elderly Services)
• Work location: either Hong Kong Island, Kowloon, or New Territories
• Assist in handling applications for Residential Care Services and Community Care Services
• Drafting standard forms upon contacts with the elder applicants, caregivers, referring workers and accredited assessors
• Inputting of case records of the above for supervisor's follow-up interventions on elder applications' care options
• Receiving incoming calls and answering verbal enquiries from the public
• General clerical duties such as general office support, personnel, statistical duties, receipt and dispatch services, messenger duties, etc.
• Perform other administrative and ad hoc duties as assigned by senior officers/supervisors

Job Requirements:

• Completed Secondary 5 with subjects studied including Mathematics, or equivalent
• Reasonable level of proficiency in both oral and written English and Chinese
• Good computer knowledge including possessing Chinese and English word processing skills and being proficient in the use of computer applications such as MS Word, Excel and Access, etc.

Salary:

Salary will be from HK$16000 to HK$16500.

Application:

Please submit your resume along with your current and expected salary. Personal data collected will be treated confidentially for recruitment purposes. Candidates not invited for an interview within six weeks may consider their applications unsuccessful.

Equal Opportunity Employer:

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be handled confidentially by authorized personnel for recruitment-related purposes.

Address:

Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.

Contact Number:

Website:

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time