What Jobs are available for Lead Management in Hong Kong?

Principal Responsibilities

In this role you will:

1. TRCB Program Leadership for CTO DT

2. Lead delivery and governance of a high-priority Critical Risk Program with global visibility

3. Ensure timely delivery, risk mitigation, and alignment with Group operational resilience and regulatory expectations
4. Act as the accountable executive for tracking program progress, reporting into Group forums, and influencing senior stakeholders
5. Managing ongoing work drivers as well as funding demand through 2026 and ensuring a sustainable framework

6. Manage internal and internal stakeholders to ensure timely delivery of GRAS targets

7. Service Management Excellence & Leadership

8. Drive service management KPIs and OKRs within CTO DT in alignment with CTO DT and GCIO priorities

9. Own and drive adoption of ITIL-aligned best practices (Incident, Problem, Change, Continuity, and Availability Management) across Asia
10. Drive resilience enhancements across regional services, including recovery capabilities, stability improvements, and proactive risk mitigation
11. Streamline the service management operating model with a view to have a consistent and standard definition across CTO Data tech service lines

12. Drive service management maturity assessment and identify gaps and remediation actions across key service management disciplines like service introduction & knowledge management

13. Stakeholder Engagement

14. Represent CTO DT resilience team in global forums, ensuring Data Tech priorities and challenges are clearly articulated and addressed

15. Serve as a direct point of escalation for executives, regulators, and auditors in the region

16. Strengthen collaboration across business, technology, and risk to build trust and transparency

17. Leadership & Capability Building

18. Provide hands-on leadership to distributed service teams across China/Hong Kong and other Asia locations

19. Build service management capability and embed a culture of resilience and accountability. Act as a bridge between global leadership expectations and regional delivery execution

Requirements

To be successful you will need:

• 15-18 years' proven experience in program management, service governance, and operational resilience, ideally in the financial services sector
• Deep expertise in ITIL, IT Service Operations Management and risk-aligned service governance frameworks
• Strong knowledge of technology risk and resilience practices, with demonstrable success in risk or regulatory-driven programs
• Extensive stakeholder management experience, including engagement with senior executives, regulators, and auditors
• Ability to lead and influence distributed, multi-cultural teams across Asia
• Familiarity with modern technology landscapes (cloud, data platforms, DevOps) beneficial

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

• Interface with client Operation Leads on vulnerability reporting and escalation.
• Manage vulnerability performance, resource planning, and service improvements.
• Report monthly progress with metrics and remediation status.
• Prioritize urgent patch deployment based on risk and business criticality.
• Support SCCM operations, including software deployment and patch processes.
• Coordinate mass patch deployment and manage offline device updates.
• Collaborate with cross-functional teams and provide technical guidance.
• Participate in monthly reviews and support emergency patching as needed.

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• Relevant security certifications (CISSP, CEH, SANS GIAC) preferred.
• 5+ years in vulnerability management or similar security role.
• 3+ years of experience with SCCM administration.
• 2+ years in a leadership role managing patch programs.
• Proficient in vulnerability scanning tools and PowerShell scripting.
• Strong analytical, project management, and communication skills.
• Ability to work under pressure and manage critical incidents.

Key Responsibilities

• Serve as the primary liaison with client Operations Leads for vulnerability reporting, escalation, and resolution tracking.
• Oversee vulnerability management performance, resource allocation, and continuous service improvement initiatives.
• Deliver monthly reports detailing key metrics, remediation progress, and compliance status.
• Assess and prioritize critical patch deployments based on risk level and business impact.
• Administer SCCM operations, including software distribution and patch management workflows.
• Lead coordination of mass patch rollouts and ensure updates for offline or remote devices.
• Collaborate with cross-functional teams to provide expert technical guidance and support.
• Participate in monthly governance reviews and respond to emergency patching requirements as needed.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Security certifications such as CISSP, CEH, or SANS GIAC are highly desirable.
• Minimum 5 years of experience in vulnerability management or a related cybersecurity role.
• At least 3 years of hands-on experience with SCCM administration.
• 2+ years in a leadership capacity overseeing patch management programs.
• Skilled in using vulnerability scanning tools and PowerShell for automation and remediation.
• Strong analytical mindset with excellent project management and communication skills.
• Proven ability to perform under pressure and manage high-stakes security incidents effectively.

Key Responsibilities

• Manage and monitor portfolio of crypto and fiat assets, ensuring accurate valuation and timely reporting.

• Develop and implement asset allocation strategies to maximize returns while mitigating market and operational risks.

• Collaborate with trading, compliance, and technology teams to enhance internal controls and safeguard digital assets against cyber threats.

• Prepare detailed management reports and financial statements for senior leadership, highlighting portfolio performance and market trends.

Qualifications & Requirements

• Bachelor's degree in Finance, Accounting, or a related field; CPA, CFA, or equivalent

certification preferred.

• 5+ years of experience in asset management, portfolio management, preferably experience with the family office, PE or the private banking.

• Proven track record in managing multi-asset portfolios, with a focus on digital assets

and blockchain transactions.

• Excellent analytical, problem-solving, and communication skills, with the ability to

work in a fast-paced environment.

• Knowledge of Web3 technologies, smart contracts, and tokenomics is highly desirable.

• Fluency in English and Chinese.

Highlight of the role:

• Focus on Talent Management & Organisational Design
• Act like a Business Partner to work closely with senior leaders for TM matters
• Design the whole journey and process
• Regional role
• Comprehensive Medical Coverage
• Generous package and bonus scheme
• Great benefits
• Permanent job opportunity

About the Company:
My client is one of the leaders within the Fintech industry. With the company's future direction, my client has set up a new headcount to look after the overall Organisational Design matters.

They are looking for someone who has solid experience in Talent Management before and is passionate about Organisational effectiveness. The ideal candidate should be someone equips great stakeholder management and communication skills, acting like an advisory type of HRBP to work closely with senior leaders.

Job Description:

• Regularly discuss the company's upcoming objectives and vision with Top Management, providing strategic insights on talent and organizational design
• Partner closely with Top Management to drive the full Talent Management process, ensuring key deliverables such as talent reviews, succession planning, and measurement tools remain on track
• Identify the need for leadership development programmes and recommend appropriate solutions when required
• Review the talent pool selection process on a regular basis, identifying high-potential employees (HIPOs) to advance into leadership training
• Support additional ad hoc HR projects as needed

Skills & Experiences required:

• University degree in HR Management or related discipline
• 8-15 years of HR experience within a sizeable organisation/ fast-growing start-ups, candidates have experienced gain as HRBP/ Learning / Talent Management are all welcome to apply
• Proficiency in English, Cantonese and Mandarin is a MUST
• Preferred candidates who have good stakeholder management and passionate in Talent Management field

To apply:
If you believe you meet the above requirements and have the passion and drive to excel in this role, we invite you to submit your application. We apologies that only shortlisted candidates will be contacted. Please click the 'Apply' button below or send through your most updated CV to  

Still considering? Contact Cynthia Wong on for confidential discussion about it, we are always happy to help.

• Interface with client Operation Leads on vulnerability reporting and escalation.
• Manage vulnerability performance, resource planning, and service improvements.
• Report monthly progress with metrics and remediation status.
• Prioritize urgent patch deployment based on risk and business criticality.
• Support SCCM operations, including software deployment and patch processes.
• Coordinate mass patch deployment and manage offline device updates.
• Collaborate with cross-functional teams and provide technical guidance.
• Participate in monthly reviews and support emergency patching as needed.

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• Relevant security certifications (CISSP, CEH, SANS GIAC) preferred.
• 5+ years in vulnerability management or similar security role.
• 3+ years of experience with SCCM administration.
• 2+ years in a leadership role managing patch programs.
• Proficient in vulnerability scanning tools and PowerShell scripting.
• Strong analytical, project management, and communication skills.
• Ability to work under pressure and manage critical incidents.

Responsibilities:

• Work with the Head of Credit Risk to design strategies throughout the credit life-cycle, including acquisition, portfolio management, and collections
• Inform the development of business plans with the provision of cost and impairment and a balanced judgement on the external environment
• Support the portfolio analysis for identifying credit risk in the retail lending portfolio for recommendations on portfolio management strategy
• Formulate credit risk management policies for retail banking products and supervise the implementation
• Ensure full compliance with Mox Credit Policies and Process Standards. Dispensations or any gaps must be well supported and approved on a timely basis. Portfolio metrics and credit strategies are renewed on timely basis
• Carry out credit evaluation and risk assessment on retail credit policy and products
• Conduct the review of Bank's strategy and risk appetite on retail loan portfolio
• Review and support the coordination of procedure manual updates
• Perform due diligence for new products and credit programs and related implementation
• Closely monitor the delinquency and loss levels of portfolios and recommend appropriate portfolio and collection actions
• Ensure Lending and Credit Risk Squad teams to develop adequate system capabilities for proper credit risk management
• Liaise with data engineers in the design and implementation of credit risk strategies and portfolio management actions
• Proactively manage early warning signals and portfolio statistics for retail loans
• Ensure effective management of operational risks within the Credit Risk Team and compliance with applicable internal policies, and external laws and regulations
• Continuously improve the operational efficiency and effectiveness of risk management processes
• Ensure compliance with internal policies and local governance requirement and processes
• Escalate credit risk issues timely and ensure appropriate mitigating actions are devised and implemented, engaging all key stakeholders
• Coordinate with business and other functional units to streamline credit portfolio management tasks
• Work with Product team to ensure Business and Products counterpart align with the credit risk management principles, and support acquisition and portfolio programs by effective managing program risks and profitability
• Assist to liaise with regulators and auditors, and provide explanations and clarifications on the credit risk methodologies adopted by the Bank

Key Stakeholders

Internal:

• CRO
• Operational Risk Team
• Credit Risk Operation Teams (Collection, Credit Ops, Fraud Risk Management) Business Heads and Product Owners
• Portfolio Quality Reviews and ERC (or other forums, as may be applicable)
• Internal technology partners, squads
• Compliance and Customer Experience Management units
• HR team
• Internal Auditors

External:

• HKMA and other local regulators
• External auditors

Requirements:

• Minimum 8 years of consumer credit management experience covering Unsecured Lending. Experience in credit approval / credit analysis is a plus
• Familiar with acquisitions or portfolio management credit policies, and/or have practical know-how in decision engine functions
• Sharp business acumen (including ability to assess risk and appropriate levels of return)
• Knowledge in the regulatory requirements and internal control on credit risk perspectives
• Detailed-oriented, good analytical, interpersonal and communication skills
• Result oriented, dedicated who can work on own initiative and can deliver on time under pressure with a high level of integrity and flexibility, attention in details and quality standard.