741 Local Services jobs in Hong Kong

Responsibilities

• Provide daily support to end users and perform Helpdesk work tasks.
• Responsible for response to users' enquiries about various computer problems.
• Coordinate with vendors on hardware and software purchase/maintenance.
• Manage IT asset and server hardware inventory.
• Coordinate with IT related project and vendor coordination if needed.
• Assist IT procurement and asset management.
• Handle ad-hoc IT request.
• Follow up ad-hoc task.

Qualifications

• 1 - 2 years' working experience on IT support, Fintech background would be advantage
• Knowledge of operation of Linux, Windows OS
• Good level of knowledge on Desktop OS/application support
• Good command of spoken & written English and Chinese

Preferred Skills

A team player with excellent communication skills.

• Minimum of 2 years' experience in end-user technical support
• Proven background in IT support or a related technical field
• Strong analytical and communication abilities
• Solid understanding of operating systems, Microsoft Teams Phone, software applications, and hardware components
• Hands-on experience with meeting and conference room technologies, such as Microsoft Teams Room
• Familiarity with help desk ticketing systems
• Ability to deliver effective technical assistance to both internal users and external clients
• Sound knowledge of IT networking fundamentals
• Excellent interpersonal and communication skills
• Willingness to work outside regular office hours, including weekends and public holidays
• Able to work independently

• Troubleshoot and resolve hardware and software issues
• Run system update
• Maintain accurate records in equipment inventory and rack management systems
• Conduct user training sessions on software tools and applications
• Keep system documentation up to date
• Escalate complex issues to higher-level support teams as needed
• Adhere to established procedures, instructions, and checklists to ensure quality service delivery
• Handle client requests and ad-hoc tasks efficiently and promptly
• Perform other duties as assigned by supervisors

Information Technology Help Desk Support (Permanent position)

• Provide daily support to end users and perform Helpdesk work tasks.
• Responsible for response to users’ enquiries about various computer problems.
• Coordinate with vendors on hardware and software purchase/maintenance.
• Manage IT asset and server hardware inventory.
• Coordinate with IT related project and vendor coordination if needed.
• Assist IT procurement and asset management.
• Handle ad-hoc IT request.
• Follow up ad-hoc task.

Qualifications

• 1 - 2 years’ working experience on IT support, Fintech background would be advantage
• Knowledge of operation of Linux, Windows OS
• Good level of knowledge on Desktop OS/application support
• Good command of spoken & written English and Chinese

Preferred Skills

A team player with excellent communication skills.

• Associate

• Full-time

• Information Technology

• Investment Banking

• Provide daily support to end users and perform Helpdesk work tasks.
• Responsible for response to users’ enquiries about various computer problems.
• Coordinate with vendors on hardware and software purchase/maintenance.
• Manage IT asset and server hardware inventory.
• Coordinate with IT related project and vendor coordination if needed.
• Assist IT procurement and asset management.
• Handle ad-hoc IT request.
• Follow up ad-hoc task.

Qualifications

• 1 - 2 years’ working experience on IT support, Fintech background would be advantage
• Knowledge of operation of Linux, Windows OS
• Good level of knowledge on Desktop OS/application support
• Good command of spoken & written English and Chinese

Preferred Skills

A team player with excellent communication skills.

• Associate

• Full-time

• Information Technology

• Investment Banking

Responsibilities

• Assist in the execution of daily custody operations, including trade settlements, corporate actions, and income processing.
• Perform regular reconciliation of client accounts and resolve any discrepancies efficiently.
• Support compliance with local regulations and internal policies, ensuring all operational activities adhere to established standards.
• Communicate with clients and external partners to address inquiries and provide support related to custody services.
• Maintain accurate records of transactions and operations, and assist in the preparation of reports for management review.
• Contribute to the identification and implementation of process enhancements to improve operational efficiency and service quality.
• Participate in training sessions and assist in onboarding new team members, sharing knowledge of custody operations.

Requirements

• Bachelor's degree in Finance, Business Administration, or a related field is preferred.
• 1-3 years of experience in local custody operations, settlement, or a related area within the financial services industry.
• Familiarity with key systems such as SWIFT, Bloomberg, and local CSD platforms, knowledge on CCASS, CMU, Bond Connect, etc. Proficiency in Excel and other office software is essential.
• Basic understanding of local custody regulations and practices.
• Strong analytical and problem-solving abilities, with attention to detail and accuracy.
• Excellent verbal and written communication skills in both Mandarin and English are preferred.
• Ability to work collaboratively as part of a team and interact effectively with various stakeholders.

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank's personal data policies, a copy of which will be provided upon request.

Responsibilities

• Assist in the execution of daily custody operations, including trade settlements, corporate actions, and income processing.
• Perform regular reconciliation of client accounts and resolve any discrepancies efficiently.
• Support compliance with local regulations and internal policies, ensuring all operational activities adhere to established standards.
• Communicate with clients and external partners to address inquiries and provide support related to custody services.
• Maintain accurate records of transactions and operations, and assist in the preparation of reports for management review.
• Contribute to the identification and implementation of process enhancements to improve operational efficiency and service quality.
• Participate in training sessions and assist in onboarding new team members, sharing knowledge of custody operations.

Requirements

• Bachelor's degree in Finance, Business Administration, or a related field is preferred.
• 1-3 years of experience in local custody operations, settlement, or a related area within the financial services industry.
• Familiarity with key systems such as SWIFT, Bloomberg, and local CSD platforms, knowledge on CCASS, CMU, Bond Connect, etc. Proficiency in Excel and other office software is essential.
• Basic understanding of local custody regulations and practices.
• Strong analytical and problem-solving abilities, with attention to detail and accuracy.
• Excellent verbal and written communication skills in both Mandarin and English are preferred.
• Ability to work collaboratively as part of a team and interact effectively with various stakeholders.

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank's personal data policies, a copy of which will be provided upon request.

Background
: We are looking for a visionary leader of AIOps and Digital Excellence within the IT service organization. This leadership role will focus on architecting, implementing, and refining AI-driven solutions and digital workplace strategies that drive operational efficiency and elevate service delivery for our clients.

Key Responsibilities

Strategic Leadership:

• Define and implement the strategic architectural vision for the AIOps and Digital Workplace CoE, ensuring it aligns with business objectives and client demands.

Solution Architecture:

• Design robust AIOps solutions and digital workplace frameworks that optimize IT service management and enhance employee productivity.

Service Innovation:

• Collaborate with cross-functional teams to develop cutting-edge AIOps and digital workplace services that are customized to meet client specifications.
• Establish and document best practices for incorporating AI, machine learning, and collaboration tools into IT operations.

Data Oversight:

• Manage data collection, analysis, and reporting to derive actionable insights that optimize IT operations and workplace efficiency, ensuring compliance with data integrity and security standards.

Client Relations:

• Engage with clients to assess their unique challenges and tailor AIOps and digital workplace solutions to meet their needs.
• Facilitate training sessions and workshops to enhance client understanding and effective use of AIOps and digital workplace technologies.

Continuous Improvement:

• Monitor and evaluate the performance of implemented solutions, driving ongoing enhancements based on user feedback and industry advancements.
• Keep abreast of emerging technologies and best practices relevant to AIOps and digital workplace environments.

Collaborative Partnership:

• Work closely with internal IT teams to ensure the seamless integration of AIOps and digital workplace solutions within existing infrastructures.
• Collaborate with external vendors to harness innovative tools and technologies that enhance service delivery.

Qualifications

• A Master/Degree in Business Administration, Marketing, or a related discipline is required.
• Certifications in TOGAF, ITIL, PMP or Agile methodologies are highly valued.
• At least 12 years of experience in IT architecture or operations, business management, particularly within the AIOps and digital workplace solutions.
• Proven track record in designing and implementing AI-driven and digital collaboration solutions in an IT service provider context.
• Strong understanding of AIOps principles, machine learning, and digital workplace technologies.
• Strong ability to analyze market trends, identify opportunities, and solve complex business challenges effectively.
• Exceptional verbal and written communication abilities in Chinese & English, with a talent for fostering collaboration among cross-functional teams and engaging effectively with clients.

Join us in transforming the landscape of IT services through innovative AIOps and digital workplace solutions Interested parties please apply directly by submitting your latest CV. Please note that only shortlisted candidates will be notified.

Descriptions:

The objectives of the programs are as follows:

1. To let S.3 students gain some experiences on rendering social services.

2. To cultivate students' sense of belongings and increase their participation on community service.

3. To enhance students' communication skill and team work though planning and organizing service in groups.

4. To strengthen students' understanding on social service target groups through training workshops.

Descriptions:

The objectives of the programs are as follows:

1. To let S.3 students gain some experiences on rendering social services.

2. To cultivate students' sense of belongings and increase their participation on community service.

3. To enhance students' communication skill and team work though planning and organizing service in groups.

4. To strengthen students' understanding on social service target groups through training workshops.